2022 Volkswagen Atlas complaints

This vehicle is part of the 69PZ recall. The manufacturer has still not come up with a remedy for my vehicle. It has been close to four months, and I am not able to have anyone use the passenger seat because of this. The company is unwilling to offer any solutions. My passenger airbag light turns on and off and the check engine light is on and the dealership did not fix it.

Randomly stalled out and shut off. Had the auto start disabled. This happened three times today and has happened totaling 4 more before this- all randomly.

My vehicle warning sensors continue to fail despite having them replaced and now their is an unrepairable recall that my cause my passenger airbag to not deploy during head on collision. I feel these are critical safety features are main reasons for purchasing my vehicle. I do not feel safe driving my vehicle with failing and/or potentially failing safety features. I was widowed 18 months ago. If my vehicle causes me to inadvertently harm my passenger due to a safety feature failure I will not be able to live with that. I am very disappointed in VW for the suggestion to turn off the warning features as a solution and the fact that they have yet to come up with a fix for the recall. My vehicle is only 2 years old and I do not feel safe in it. In addition, I am having to have a second fuel injector replaced due to it failing. I believe I was sold a lemon.

The contact owns a 2022 Volkswagen Atlas. The contact stated that while the twelve-year-old child was seated in the second-row passenger side captain's seat, the seat belt locking mechanism malfunctioned and the seat belt was unable to be unlatched, causing the child to become trapped in the seat. The contact stated that scissors were used to cut the seat belt strap to free the child. The vehicle was taken to the local dealer who replaced the seat belt assembly. The contact stated that the failure reoccurred with the replacement seat belt, and again the seat belt strap was cut to free the child. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 44,000. The VIN was not available.

The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I came to a stop at a red light and the car turned off/battery died. The car was stuck in the middle lane on a 3 lane road during rush hour. There was no warning of a low battery weeks and days before this issue. I had to push the car into a gas station that was luckily right besides the road with oncoming traffic. Again, I was in drive and came to a stop at a red light then the car died.

I discovered my car was leaking a small amount of oil on 08/26/2024. I made a service appointment to get it looked at and found out that the crank case oil separator and the upper timing case were both leaking. These were both found at my local Volkswagen Dealership. I was told to continue driving it but to check my oil levels weekly. On 09/14/2024, I put oil in my car that morning and at 4:30pm my car was smoking, and my oil cap had exploded off from pressure. This caused my car to no longer be safe to drive. No warning lights came on until after the leaks were found then it caused an error with my start-stop which when brought in to be inspected was told this is all related to the issue with the oil leaks.

The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I contacted VW several times about the faulty airbag sensor/electrical system not working. Was told parts not available. If I’m to get into a crash with a passenger. They will be severally injured due to this part not being available. Recall #24V464 Action Code #69PZ

From the first day of purchase of vehicle bought NEW. The second row was not installed correctly from manufacturer. I had taken to VW for maintenance to fix. VW of Clear Lake stated seat was fixed. Seat is still not fixed. Not correctly aligned and still making very load noise. I went back to VW. VW stated it’s too late for repairs. It hasn’t been a year until February 2025

Charcoal fuel filter system - I purchased my vehicle brand new. This went out the first 10 months I had the vehicle. There are numerous owners having the same issue. It seems my vehicle is having the same issues again!!! VW tried telling me I’m over filling my car. This is an incorrect statement. I place nozzle in gas tank, set lever to fill, wait until it clicks. I would never intentionally damage my new car. Again, their are numerous owners having same issues with the charcoal fuel canister

The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel, gas tank , start-stop, ignition faulty filter and fuel tank collapsing on itself. Diagnosed at dealership. Car stalled in road, at intersections and inability to start , almost rear-ended , and side collision at traffic lights. (With Children in car) break won't compress to start vehicle. They say they know of problem but don't have parts on hand to fix . And no recall cause they can't determine which ones got faulty parts so seen at dealership. Key fob battery was replaced and epc light came on. Immediately stalled in traffic. Wednesday 28th of August.

Brand new vehicle comes with horrible quality brake pads. The sounds come and go, but usually happens on the initial start of driving. The sounds do not sound normal and multiple 2021 Atlas' have this issue. It's really a shame that they are allowed to sell "new" vehicles with quality of brakes.

The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Central Processing Unit (CPU) screen occasionally went black. The air bag warning light would illuminate. The contact stated that the lights on the instrument panel would fail intermittently. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 42,000. VIN tool confirms parts not available.

Airbag warning light appeared on the dash. I have called the dealership and they haven't offered any way to remedy the issue.

Twice in the last month, while I was driving and slowing to a stop, my 2022 VW Atlas has randomly shut off while in Drive. This is an extremely dangerous situation as I have then had to put the car in neutral to get it started again. I was slowing to a light and had just passed a set of railroad tracks today. I was stuck just past the intersection in heavy traffic. My car is equipped with the “start/stop” feature; however, I had it off both times and was not at a complete stop. No warming systems prior to this happening, after the screen said “start the vehicle manually” I do have an appointment scheduled with my dealer on Thursday, July 25, 2024.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off How was your safety or the safety of others put at risk? Yes shut off, while driving on local road way. Also shut off on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership cannot recreate issue, still has vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? VW dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Purchased new in 2022 from VW dealership, has all required services, aside from the electrical malfunctions which began last year has been ongoing no other issues. We have video

While operating the vehicle at about 50 to 60 mph the automatic emergency breaking system activated without warning and with no vehicles in front, and violently slammed on the breaks causing the vehicle to go into emergency stop in the middle of the highway. This then caused numerous vehicles following to take measures to avoid crashing into the rear of our vehicle. Numerous lights and warning lights started flashing on and off and parts of the screens went black and turned off and on. The car then kept the breaks locked down and we had to limp the car along the shoulder of the road to the dealership to have them look at it. This incident jeopardized the Safety of my family and other drivers and passengers around them. The dealership has not been able to replicate this issue so far. Prior to this incident the technology portion of the vehicle stopped responding, and we were unable to link devices to the vehicle.

Panoramic Sunroof on VW Atlas spontaneously exploded. It is at the dealership currently for repair which I was told was an "outside" force that hit it, which is not true! My entire family was in the car while we had to be out of our house for a showing and while returning home we heard what sounded like a gunshot and glass breaking. I started shaking and my husband's ears started ringing it was so loud. I immediately, looked around and asked my kids if they were ok, and they stated yes. We looked up and as we heard wind and above our heads we saw the sunroof explosion. If we didn't have the sunroof shade shut glass would have rained in on us while we drove down the road. The dealership and VW refuse to take responsibility for the $4300+ repair. I was forced to claim it on my insurance which I assume was going to take care of it after reading numerous other reports that the dealer wouldn't take responsibility. There was no prior notice there was any issue with the vehicle.

Using adaptive cruise control with lane departure. Driving on a straight stretch of interstate with audio (music) at high level. Car suddenly braked and jerked wheel right risking a crash. Vehicle does not do well on straight stretches of road. Thinks driver is not steering, and will populate a msg on dash, followed by a red light and a signal tone. These aren't easily noticed when head is up and eyes on road with audio level high. VW should change this to remove braking and instead it deactivates cruise and/or wheel vibrate only.

Using adaptive cruise control with lane departure. Driving on a straight stretch of interstate in rain with audio (music) at high level. Car suddenly braked risking a crash. Vehicle does not do well on straight stretches of road. Thinks driver is not steering, and will populate a msg on dash, followed by a red light and a signal tone. These aren't easily noticed when head is up and eyes on road with audio level high. VW should change this to remove braking and instead it deactivates cruise and/or wheel vibrate only.

The contact owns a 2022 Volkswagen Atlas. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the front passenger’s side occupant detection system was faulty and needed to be replaced along with the front passenger’s seat wiring harness and front passenger’s seat sensor. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 54,000.

Navigation system is useless. Constantly telling me I’m on a road I’m not actually on. Thousands of people with the same issue in forums online and VW does not appear to know how to fix. Seems to be a CarPlay/navigation issue. Maps are wrong regardless if phone is connected. Reset of infotainment only fixes problem for a few minutes. Currently it tells me I’m driving off road in the middle of a lake, although the car is currently parked in my driveway.

The brakes in this vehicle grind, squeal and jutter and have done so since 3k miles. Under hard stopping conditions I am not confident with this braking system. We have taken the car to the dealership multiple times and every time they advise there is nothing they can do. We have reported the issue to VW of America and they have told me that this is normal, but brakes making these types of sounds and operating this way is not normal.

Leased vehicle in Aug 2022, brand new. Approx. six months later the vehicle exhibited a recurring noise when braking which sounds like a grinding. The noise is also accompanied with a gurgling sound when stopping originating from the engine compartment on the driver's side. Dealership said it might be break dust, they cleaned the area and test drove the vehicle. It worked fine for less than a day before the noise returned. Additionally, the car has surged when at a stop and turned off unexpected with Auto Start/Stop off. Dealership diagnosed the issues as related to the battery from the factory but stated it is not yet with in the failure limits to constitute a warranty replacement. Just to be clear, the battery is failing but not at the rate the manufacture would cover the replacement. Told by the dealer to wait until the problem becomes worse so they can replace it under warranty.

Vehicle has recurring noise when braking, sounds like a grinding. There is also a gurgling noise when stopping coming from the engine compartment on the driver's side.

There needs to be a recall on all 2022 Volkswagen Atlas. There is a major issue with the braking system that if goes unaddressed, will cause accidents. There are many, many people complaining about it and I’m guessing until we start seeing deaths related to it, nothing will get done. The braking system is grinding, squealing and jumping when attempting to brake. This is going to continue to get worse until something gets fixed.

The atlas has shit off mid drive twice so far. Once with the auto shut off button turned off and once not turned off. It cause the vehicle to suddenly brake and nearly get my family rear ended. Many times it detects objects not there and tries braking in the middle of intersections, while making turns nearly causing us to be tboned. It is not worth my families life so it is currently sitting at the dealership No lights are on the dashboard at this time

The brakes make an awful grinding noise that sounds like metal on metal . When braking the collision alert system will go off as if a crash is inevitable like no one is braking. I have had pedestrians flag me down and tell men that the noise is a brake rotor issue and that the pads must be completely gone cause they have never heard them sound that bad. The dealer claims they are fine and it is a know issue and safe even if the collision alert system goes off unnecessarily. The most dangerous thing is the lack of interest they have in investigating the problem.

The infotainment system which displays the backup camera does not come on when the vehicle is started. It can take from 3 to 15 minutes to come on. The dealer has reset the system. They then told us a couple “hacks to try” like putting the parking brake in and off several times. No of this works and they say since NHTSA have not issued a recall the can not do anything. This issues means the vehicle if frequently backed up without the back up camera an important safety feature. Could you please issue a recall so they will finally do. The issues

The collision alert system is activated when we brake and a terrible grinding noise occurs. It seems that the brake issues makes the collision system think the car is not being stopped by the brakes. The dealer refuses to do anything about the issues because there is no nhtsa recall. They claim the issue is humidity.

Breaks grind as if they are used up but vehical is new and shouldnt have run through the pad so quickly Breaking becoming harder to stop

Very loud grinding noises and squeaking especially in the mornings when you use the brakes.

Occasionally when the auto stop is on, and I’m a red light the car will obviously stop. However when it’s time to press the gas the car doesn’t move. I make sure it’s in drive. I then press brake again and go back to pushing gas and car won’t even accelerate. I’m then left to turn the car in and off again and then the car will drive. I’ve reported this issue to my dealership and they say they’ve had a few complaints. This is a safety issue because if I’m at a red light that turns green and a car is driving at regular speed thinking I’m about to drive for the green light, yet my car is having this issue I will get hit one day. This happened I. A flat road 4 times now. And it’s random. It’s haplened once whole the auto stop was off too.

When I start driving the vehicle after it has been sitting for a little while (anywhere between a couple hours to overnight), the first few times I use the brakes, it sounds and feels like the brakes are grinding. There is a loud metallic grinding noise until I come to a full stop. This will last for several miles, and eventually go away. At the same time it does this, the driver side alert (cameras) start beeping like crazy. I have taken it in once as it started very shortly after I got the car and they replaced the brakes to appease me even though they said everything looked perfectly fine. They also said the sensors for the camera just needed cleaning off. All of this started happening again about 6 months later. In addition, I also have issues with the car shutting off whenever it feels like it and requiring a manual restart, In the middle of intersections, etc.

Brand new car of VW 2022 Atlas Premium, but, with the brake grinding noise issue from starting driving this brand new car. The dealer acknowledged this noise issue, but, stated no safety issue, and asked me to call VW directly. We called VW directly, they said, no safety issue. We questioned we spent about $60k for this brand new car, why having such extremely brake noise from driving from day #1 , why the manufacture and dealer did not take care and fix this issue? and such grinding noise made my wife not dare to press the brake hardly. Such noise made the driver feel so scared, and this scare potentially cause the safety issue.

Brakes started going out at 20,000 miles along with tires falling apart.

My brakes have been making a weird sound when I break and at times grind as if the brakes need to be changed. I have taken my car to be serviced for this issue and they tell me that my brakes are great with no issues. That the Atlas have that issue but it’s normal. There are times that it seems my brakes fail. This poses a safety risk for me and my family

1. Dealer has accepted the problem and indicated they are unable to do anything, that all Atlas do the brake screetching and sensors going off with no reason. 2. Brakes- Everytime at starting the car in the morning or around 15 to 30 minutes after use (parked), they screech and it feels as if the pads slide and not truly break. This happens always along with a water-like gargling sound. The screeching also makes the sensors go off. The concern is the safety as you can feel the breaks do not respond the same when this happens vs after using three or four stops. You can feel and hearvhow the pads slide and the car has difficulty breaking. 2. The left side sensors of the mirror and side of car go off random and it is annoying to say the least. The safety issue is that when you are driving, reaching a stop and they go off, it can somewhat scare you and you then hit the breaks thinking something is really there being sensed by the sensors. This could cause an accident. I have videos of the sensors problem showing how even though there is nothing around, they go off. I alao have videos of the breaks making the noice.

This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it. This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it. The screen does not always come on when I start the car.

While driving the engine just stops running, no power at all and then it tells me to manually start the engine. This has happened at least 5 times in traffic!! Yesterday I was backing up and almost got hit because my engine died and I couldn't steer!

The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back. The failure mileage was approximately 16,800.

Automatic braking happened when crossing an intersection. I pressed the gas to go and went a couple of feet before the automatic braking kicked in. I had to put the car in park and restart the car. Luckily I was at the front of the traffic line so I was not going at a high speed because if I had been on the freeway, etc. this would have been so dangerous . This car has 15K miles and things like this should not be happening. I have 5 kids and this would cause detrimental damage at high speeds. I started having brake issues (grinding noises, brake slippage etc.) only a couple months after getting the vehicle and have been to dealer several times to resolve the issues but no fix has lasted more than a couple months. I have an appointment to go in again next week to check automatic braking as well as the grinding noises again as they also happening again. Apparently faulty brakes are a known issue that VW will not fix. It was one thing to have to go into the dealership every quarter to get them replaced, but now this added issue of the automatic brake turning off makes me feel very unsafe to drive it. VW needs to do something to resolve the brake issues on the Atlas.

The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brakes made an abnormally loud squeaking sound. The vehicle then lost motive power. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

Roughly 60 days after we purchased our Atlas the brakes started squealing, grinding, and when its wet or raining, it is nearly impossible to stop the vehicle without slamming the brakes so hard that the anti-lock braking system engages. This is a safety hazard/concern. We contacted the dealership where we purchased the vehicle (out of state) and they said this was standard and not to worry. This was mentioned at our first service at our local VW dealership and we were again told that this was normal and that the brake pads were wearing just fine. The safety concern was not addressed, nor is this normal. At our second service appointment, we asked that these be checked again and for them to address the difficulty in stopping during wet conditions. Same response, this is normal and brakes are not covered under warranty. We have since contacted the original selling dealership who lined up another service appointment with our local VW dealership, and again, we received the same answer as before. We do have audio/video of the squealing and grinding noises, and again, we have been told this is standard, and its a known problem with the VW Atlas. There are many other complaints similar to this. This should reach the level of a recall before something catastrophic happens and someone loses their life over it. I/we as owners of this type vehicle should not have to spend thousands of dollars replacing brakes shortly after purchasing this type of vehicle.

Brakes make a HORRIBLE METAL TO METAL, screeching, sharp noise when breaking. Just knowing the money that was paid for this vehicle and as I drive and brake at my children school it sounds like a cheap made vehicle. Something may be done because the sound the brakes make us truly unacceptable. I can’t believe Volkswagen has not come up with a fix. A lot of people are having issues with it. They need to resolve it for all of us Volkswagen Atlas owners.

My car randomly turns off while I am driving. In order to turn my car back on and use it, I need to put my car in park and press the manual restart button. This has happened more than 4 times in the 7 months I've had the vehicle. After taking it to the dealership, they could not recreate the problem, therefore nothing was done to fix it. There is no warning or noticable correlation to the problem. The first few times occurred when my car was stopped, but has progressed to happening while my car is moving (going at least 5 mph)

The vehicle brakes sound like metal v metal, grinding and squeaking. The dealership says that its a known problem but they have no fix. This concerns me when driving.

The vehicle had the low oil warning light come on while driving with less than 20k miles. Oil was added and the light came on again a day later. We took to the dealer who stated that there were several premature oil leaks. They offered no explanation for the reasoning and that the parts were on backorder and cannot tell us how long the vehicle will be out of service.