2018 Volkswagen Atlas

Do not drive

Owners filed 462 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 17 times.

When it fails
020k40k60k90k120k200k
15,741 milesMedian miles at failure

218 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags93
202
Electrical System85
100
Service Brakes70
103
Engine63
003
Unknown or Other34
103
Fuel/Propulsion System19
000
Seats12
003
Steering11
100
Exterior Lighting11
000
Seat Belts8
000

17 safety recalls

Part 573 reports
Steering26V590000
Filed Sep 11, 2026208,724 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.

Risk. A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.

Remedy. Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.

Air Bags › Sensor › Occupant Classification › Front Passenger23V215000
Filed Mar 29, 2023143,053 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Risk. A deactivated passenger air bag increases the risk of injury during a crash.

Remedy. Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Equipment › Other › Labels22V086000
Filed Feb 16, 20223,648 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk. Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy. Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Unknown or Other21V321000
Filed May 5, 202146 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Risk. Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

Remedy. Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

Tires › Sidewall21V142000
Filed Mar 5, 20212,535 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk. Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy. Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.

Unknown or Other20V561000
Filed Sep 16, 202023 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Risk. Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.

Remedy. Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.

Air Bags20V057000
Filed Jan 31, 20207 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.

Risk. In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.

Remedy. Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.

Exterior Lighting › Headlights19V389000
Filed May 22, 2019662,185 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy. Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Suspension › Rear › Springs › Coil Springs18V904000
Filed Dec 19, 20186,322 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Risk. If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy. Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Electrical System › Instrument Cluster/Panel18V824000
Filed Nov 26, 201873,549 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Risk. If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy. Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Showing 10 of 17 campaigns, newest first.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Aug 24, 2026OK

Fuel line leak due to the angle the manufacturer line is coming out of the fuel tank. Rubbing on the line caused a wear on the line, gas leak and has to be repaired and rerouted by mechanic to keep this from happening again. Very unsafe condition due to fumes and risk of fire. No warning lights just a very strong fuel smell and fuel leaking from under the vehicle.

Fuel/Propulsion System
Filed Aug 19, 2026OH

Fuel gauge suddenly changes its reading, sometimes dropping to a zero level indication while driving! The readings frequently change up and down, so if the previous reading before a drop to completely empty is incorrect, this could be a serious safety risk to suddenly find out the tank is very near empty. Volkswagen has a TSB about this, but are requiring expensive diagnostic and repair fees, over $1200. The TSB indicates the car model gas had frequent issues with a faulty fuel level sending unit.

Tires › Pressure Monitoring and Regulating SystemsCrash
Filed Aug 5, 2026IN

P255 / 50 R 20 Tire light stays on. Right front tire is low. I have to fill up all 4 tires. I just purchased this vehicle. Was I sold a lemon? My cold air doesn't work now either. I just made my 3rd payment on this Volkswagen Atlas SEL 2018 What all do I need to have inspected. The car dealership never inspected this vehicle when it came off the truck.

Electrical SystemCrash
Filed Aug 5, 2026IN

EPC light Tire light My cold air doesn't work, cruise control, heating on driver side mirror. Not sure what else. I made my first car payment in June 2026. Looks like I got a lemon vehicle.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 31, 2026WA

When attempting to drive out of a steep driveway to turn onto a main arterial, the car interpreted the hill as a potential collision and turned on the emergency braking. This left me half-way in the lane, at a complete stop, unable to accelerate and continue driving, with on-coming traffic at over 40mph heading toward me in what would be a T-bone collision. Traffic stopped giving me time to reverse back up the driveway. I further backed up to come down the driveway at a different angle but the problem repeated itself again. It was multiple seconds before I could even continue to accelerate and fully enter the lane of traffic. It was as if the car put itself into neutral. That being said no part of the car every even scrapped the pavement so clearly the car was not in danger of a collision with the cement. I have also left this driveway multiple times and never had it emergency brake before. We were almost in a T-bone collision due to the sensors initiating emergency braking despite speeds of under 5mph and now actual collision risk existing.

Structure › Body1 injured
Filed Jul 29, 2026FL

Dealer sold flood damaged 2020 Atlas 98k miles as safe vehicle. Found severe rust corrosion on steering column that could break while driving causing loss of control crash death. Also found 7 areas of toxic mold inside causing allergic reaction and breathing problems. Mold in seats, carpet, AC system. Dealer refused to repair and forced trade for overpriced 2023 Explorer with high loan. Vehicle unsafe - life threatening defect hidden by dealer. Steering and body structure compromised by flood water. Have photos of corrosion and mold as evidence. Vehicle available for inspection. Injury: Allergic reaction - skin rash, breathing difficulty, cough from toxic mold exposure. Senior driver [XXX] old. No crash yet but steering corrosion could cause fatal crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jul 16, 2026CA

The water pump failed catastrophically at 63,100 miles, forcing a complete road-side breakdown and damaging the radiator. This is a known manufacturing defect affecting the 3.6L VR6 composite plastic pumps. Due to the failure of the pump, the radiator tank became hot causing a hole to form in the radiator and needing to be replaced. I still own this car and you may inspect it if needed. My safety was at risk as well as others safely was put at risk because this caused car to over heat leaving me broken down on the side of the road. My mechanic at specialized auto repair confirmed and reported this issue to me and they provided the repair. It was not inspected by police, or insurance because it was a break down, not an accident and that's not coved by insurance. I knew that the car was overheating because waring system showed it to be overheating. It was actually more than over heating because of the water pump failure, the radiator melted causing car to dump all the coolant/water creating an over heating emergency. The warning system first appeared at the same time as the pump failure and the car had already overheated due to radiator hole when the waring system alerted me to the car overheating.

Unknown or OtherCrash
Filed Jul 15, 2026WA

My infotainment system and back up camera have been having issues that I have been trying to get addressed since April 2026. I was told this is a known issue for VWs from the dealership service department and that I should replace the infotainment which has resolved these problems. I had to wait for the part to arrive, the infotainment center was replaced June 1, 2026. When I got the car back, the back up camera was again working but the infotainment center was again cutting in and out and glitching/ turning off. I brought it back to the dealership who informed me there had been a service update and to have the software updated. It worked for a short time, than began turning blank and not working. I again reached out to the dealership who opened a case with VW the company, and was told that they could not replicate the issue but would continue to work on the problem. On June 27th the back up camera started work but froze when I was reversing, again glitching. Because it had frozen while I was backing up I did not realize the footage was not live, and hit my neighbors car as a result. Their car had a hitch so was fine, but mine now has a noticable dent in the back bumper. I reached out to the dealership on June 29th who told me the case has been closed by VW of America. I brought it back in on July 7th for them to address the issues, they reached out again to VW of America to file a claim and was told there is no fix at this time. They are continuing to see if there may be sof

Fuel/Propulsion System
Filed Jul 13, 2026FL

Several times before I got the car stalled in the car wash which I thought that could no be important however yesterday Sunday 12, driving on I4 by Tampa bay in Florida when traffic was stocked and slow suddenly the car went off, so I geared neutral and started again. Then happened twice in total three times.

Engine and Engine Cooling
Filed May 12, 202640,000 milesVA

The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving on several occasions at various speeds, "low coolant" and "overheating" messages and the check engine warning light illuminated. On the first two occasions, the low coolant message appeared. The vehicle was pulled to the side of the road and inspected, and she observed a leak under the engine compartment. The vehicle was taken to the same dealer twice, where it was diagnosed that the water pump needed to be replaced. The vehicle was repaired twice, but the failure reoccurred approximately two years later. The contact stated that on the third occasion, an "overheating, turn engine off immediately" message appeared and an alert warning chime went off. The vehicle was pulled over to the side of the road and turned off to cool down. The contact stated that when the vehicle was turned on, it began to overheat again. The vehicle was then towed to the same dealer, where it was diagnosed that the water pump and a possible additional unknown failure were the cause. The vehicle was repaired, but the failure persisted. The dealer advised the contact that they may need to replace the head gasket as well. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Unknown or Other1 injured
Filed May 4, 2026WY

I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything—I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indicating there might be a car behind me. I checked my mirrors again and looked at the camera, but there was still nothing there. I continued backing up and kept hearing the beeping sound. I checked again—mirrors and camera—and still saw nothing, so I kept going. I sped up slightly. Then suddenly, within seconds, my car slammed to a hard stop. It was a very abrupt emergency stop that caused my head to jerk forward and backward. It felt like someone had hit me from behind. Right after, I looked at my dashboard and saw multiple red warning lights and messages indicating that an emergency situation had occurred. I immediately checked my rearview mirror and side mirrors again, but there were no cars behind me at all, only vehicles beside me on my right hand side that were going straight, since I was in a left-turn position. I am in hospital because of my pain. I have pain in my neck and head , I’m dizzy, the room is spinning, I’m nauseous. My nose is stuffy and I feel like I have cold, and my vision is blurry.

Air Bags
Filed Apr 24, 2026TX

The passenger airbag ‘off’ light remains on even when a passenger is sitting in the passenger front seat. This remains on even after I’ve taken it in for a different component for the airbag that was recalled.

Exterior Lighting
Filed Apr 14, 2026MN

Both my low beam headlamps went out WHILE DRIVING. This is a major safety concern. It is also not an easy or inexpensive fix. The entire assembly must be replaced and not just a bulb. It is a $3000 replacement cost. The LED lamp should NEVER go out. Isn't that why LED was put in these lights? Why did VW make a headlamp that must be completely replaced and why are they charging $1000 for each headlight?

Engine
Filed Apr 6, 2026CO

Vehicle has heavy leak from water pump. Most vehicles of this model have extended warentee due to class action lawsuit from failing water pump, primarily the 4cylinder models, but it is a well known issue among the V6 models, and some of those are covered as well. Vehicle has 56K miles at this time.

Steering
Filed Mar 30, 2026CA

The vehicle intermittently displays a “Steering lock faulty, stop!” warning and fails to start. When this occurs, the vehicle cannot be operated at all. This issue has occurred multiple times within a short period and has persisted despite prior repair attempts by authorized Volkswagen dealerships. The failure of the steering lock system prevents the vehicle from starting, creating a safety concern as the vehicle may become unexpectedly inoperable and leave the driver stranded. The repeated nature of this issue raises concerns about the reliability and safety of the vehicle.

Engine
Filed Mar 23, 2026CA

Multiple low coolant alerts. Dealer inspected 3 times and denied problem while vehicle still under warranty. Dealer simply topped off coolant and denied finding leaks or any other issue. Now low coolant again and EPC/ check engine light. Took car to independent owned shop who confirmed 2 water pump failures. Dealer refusing accountability for missing water pump issues that led to possible overheating damage. Big bill but dealer says my vehicle is not part of the ongoing water pump issues with other 2018 Atlas. My vehicle is being repaired by independent shop at my expense. Available for inspection if needed to further this complaint. Help is appreciated and desperately needed. Thanks.

Service Brakes
Filed Feb 28, 2026IN

Automatic parking brake comes on every time I start my car or park. It won’t come out of parking brake. The auto parking brake will not turn off. I can get it to drive eventually but the parking brake light stays on.

Engine
Filed Feb 17, 2026MI

Dealer maintained with oil changes per the schedule. Cylinder head issue requiring engine replacement at 104,xxx miles. 3.6L VR6. This is unacceptable.

Exterior Lighting
Filed Feb 15, 2026AR

The passenger side low beam headlights failed at roughly 100k miles. The replacement part and labor quote from the dealership was roughly $1,500. I was able to find an OEM part online for $800 and install myself. Roughly 12,000 miles later the driver side low beam headlight has failed which will require a replacement as well.

Exterior Lighting
Filed Feb 6, 2026TN

Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners manual the parking lights should remain on while vehicle is off. The rear lights do remain on. The front lights turn themselves off after approximately 9 seconds. Condition started when lights were replaced by dealer with official OEM replacement units. Dealer has confirmed other examples of this year and model behave as described in the manual. Dealer has worked with VWoA engineers and have replaced multiple components (headlights, control modules, body control module) and attempted multiple software coding adjustments with no resolution found. Dealer is saying VWoA has no fix after having my vehicle since November 8th. I am concerned as I park my vehicle on roadsides while visiting job locations and now my vehicle has no illumination at the front while parked. Is there any definition of how long parking lights must illuminate?

20 of 462 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20269200Do not drive
202546500Routine
2024169820Routine
2023131500Routine
2022181720Routine
20214711710Do not drive
202027400Routine
20194751200Above average
2018 — this page4621700Do not drive

Compare every Atlas year →

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 11, 2026. Source: NHTSA Office of Defects Investigation.