Volkswagen Group of America, Inc.: Air Bags › Sensor › Occupant Classification › Front Passenger
Volkswagen Group of America, Inc. reported this defect to federal regulators on Mar 29, 2023 and put the number of vehicles at risk at 143,053. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Volkswagen Atlas | 482 | 17 | 1 | 9 |
| 2020 Volkswagen Atlas | 27 | 4 | 0 | 0 |
| 2020 Volkswagen Atlas Cross Sport | 108 | 11 | 1 | 3 |
| 2019 Volkswagen Atlas | 484 | 12 | 0 | 7 |
| 2018 Volkswagen Atlas | 467 | 17 | 0 | 8 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V215000.
Full record for the 2021 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →