“I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility.”
Owner complaint, filed Jun 20, 2026
“My car's VIN did not fall in the original recall of the sticky dashboard. Therefore, the dealership will not replace this without payment. I purchased the car from the dealership on a cloudy day, so I was not aware of this issue. I have increased light sensitivity and had to purchase polarized prescription sunglasses to see out my windshield every day, regardless of whether it is sunny or cloudy.”
Owner complaint, filed Feb 28, 2024
Complaints and recalls over time
By year of filing
All complaintsAbout the wipersRecall (red: the wipers)
Complaints about the 2011 Camry peaked in 2014, with 71 filed that year. No recall on file covers the wipers, the subject of 14% of the complaints. In 2026 owners filed 13 so far.
5 safety recalls
Part 573 reports
Seats › Front Assembly › Seat Heater/Cooler14V743000
Filed Nov 19, 20143,233 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy. SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Suspension › Front › Control Arm › Lower Arm14V732000
Filed Nov 13, 201456 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.
Risk. A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Filed Apr 9, 20137,525 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk. An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy. Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, LLC
Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
All 5 campaigns on file, newest first.
Technical service bulletins
400 on file
Repair instructions the manufacturer sent its dealers for the 2011 Camry. Not recalls: the fix is usually free only while the car is under warranty.
equipment 132body and frame 71engine 58electrical system 53transmission 16equipment adaptive/mobility 12brakes 11airbags 7
DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program (the "Program"). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2003 - 2005 model year 4Runner, 2005 - 2010 model …
ZE6_WEP_Dealer LWarranty extensionJun 9, 2016body and frame
DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program (the "Program"). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2003 - 2005 model year 4Runner, 2005 - 2010 model …
DL: IN OUR CONTINUING EFFORTS TO ENSURE THE BEST IN CUSTOMER SATISFACTION, TOYOTA HAS ANNOUNCED A WARRANTY ENHANCEMENT PROGRAM (THE PROGRAM). THIS PROGRAM EXTENDS THE WARRANTY COVERAGE FOR REPAIRS RELATED TO CRACKED AND/OR STICKY/MELTING DASHBOARDS (INSTRUMENT PANELS) AS A RESULT OF HEAT OR HUMIDITY ON 2003-2005 MODEL YEAR 4RUNNER, 2005-2010 MODEL YEAR …
ZE6-Dealer LetteWarranty extensionDec 3, 2015electrical system
DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2003-2005 model year 4Runner, 2005-2010 model year …
This bulletin is now obsolete. Please see T-SB-0185-13.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2011 Toyota Camry 4 DR FWD Early Release
★★★★★
★★★★★
★★★★★
★★★★★
10.7%
2011 Toyota Camry 4 DR FWD Later Release
★★★★★
★★★★★
★★★★★
★★★★★
10.7%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Oct 23, 2026192,563 milesCA
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact later obtained a Carfax report which indicated that the odometer was last reported at 192,563. The vehicle was a private sale. At the time of the purchase, the mileage was 105,000.
Air BagsCrash3 injured
Filed Oct 9, 2026200,000 milesVA
The contact owned a 2011 Toyota Camry. The contact stated that while driving at 35 MPH, the vehicle hydroplaned and the front driver’s side crashed into the highway median, and the vehicle spun around and the rear passenger’s side crashed into a highway guardrail. The air bags failed to deploy upon impact. Due to the failure, the vehicle was initially towed to an independent tow yard before the insurance company took possession of the vehicle. The vehicle was towed to the insurance company's designated location, where it remained. The contact had a strained neck, a sprained right ankle, and a bruised left knee. A female and a male passenger inside the vehicle sought medical attention for their injuries. The female passenger had whiplash and bruising to the right leg. The male passenger, seated in the rear driver’s side of the vehicle, sustained cuts to the left side of his back after the rear windshield glass shattered upon impact. The Police were called to the scene, and a Police report was filed; however, the contact had not obtained a copy of the report. The vehicle had been deemed a total loss. The failure mileage was approximately 200,000.
Unknown or Other
Filed Sep 23, 2026CA
1- the stickiness of dashboard 2- the shiny/deflective surface of the dashboard creates as safety hazard.
Structure › Interior Panels › Dashboard
Filed Sep 15, 202694,400 milesCA
The contact owns a 2011 Toyota Camry. The contact stated that while driving 35 MPH, the dashboard created a glare on the windshield that reflected into the driver's eyes. Over time, the dashboard became sticky, emitted a slight chemical odor, appeared shiny, and had a clear, porous substance on top. The driver was unable to see while changing lanes or to view oncoming traffic to execute a left turn. The contact called the manufacturer and was informed that there was no coverage program, recall, or warranty for dashboard replacement. The dealer was notified of the failure. The failure mileage was approximately 94,400.
Structure › Interior Panels › Dashboard
Filed Aug 10, 202637,000 milesNY
The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, and there were bubbles on the dashboard from the damage caused by the sun. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 37,000.
Air BagsCrash3 injured
Filed Jul 4, 2026MA
My son and daughter were involved in a really bad car accident and the air bags on my son side which was driver side of the vehicle and he smashed his left side of his face off the seat belt compartment. All other air bags seemed to deploy normally except for the driver side canopy type airbag that should have come out. But failed and my sons jaw in out of place.
Unknown or Other
Filed Jun 21, 2026OH
I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard continuously emits a residue that transfers to the windshield, making it difficult to keep the glass clear and further reducing visibility. The resulting glare can be severe, especially during daylight hours, creating dangerous driving conditions and increasing the risk of an accident. I understand that Toyota previously acknowledged this defect and offered a customer support program for affected vehicles. However, Toyota has denied assistance because it claims I missed a deadline for repairs. I never received any notification regarding the program or any deadline. As a result, the safety hazard remains uncorrected. This issue is not cosmetic. The melting dashboard directly affects the driver's ability to see the roadway clearly and safely operate the vehicle. The condition continues to worsen over time and presents an ongoing risk to vehicle occupants, pedestrians, and other motorists. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether additional action is warranted to address this known safety-related defect. I believe affected vehicle owners who did not receive notice of the repair program should not be left with an unres
Visibility/Wiper
Filed Jun 20, 2026OH
I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility. This directly affects my ability to see the road safely, especially during daytime driving. This appears to be a known defect affecting similar Toyota vehicles. I was never notified of any extended coverage or repair program before it expired. When I contacted Toyota, I was told no goodwill assistance would be provided and no help is available, leaving me with a potentially unsafe vehicle and no reasonable repair option. I am concerned this is a widespread material defect that creates a driving hazard by reducing visibility due to glare and distracting reflections. I am requesting that this issue be reviewed for potential investigation or manufacturer action.
Structure › Interior Panels › Dashboard
Filed Mar 19, 2026104,000 milesFL
The contact owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting on the dashboard, causing a glare on the windshield, which obstructed the driver's vision. The dashboard was disintegrating and was bubbling. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that a recall for the failure had expired. There was no assistance provided. The vehicle was not repaired; however, the dealer was awaiting the part to arrive to repair the vehicle. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired, and no additional assistance was provided. The approximate failure mileage was 104,000.
Unknown or Other
Filed Feb 26, 2026GA
Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #? Is it possible for 2 toyotas to have same vin?
Wheels
Filed Feb 20, 2026AZ
Premature Ball Joint Wear A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash. This recall is from 2014. I barely purchased it not long ago. I have been having the oil from my ball joint driver side wheel spray all over the car randomly. This recall says everything I experience with it. It makes a clicking noise while turning my wheel to the right but a softer clicking noise if turning left.
Engine
Filed Feb 20, 2026NJ
Dear NHTSA Investigators, I am writing to formally report what I believe is a significant safety defect in certain 2007–2011 Toyota Camry vehicles, specifically related to excessive engine oil consumption in models equipped with the 2AZ-FE 2.4L four-cylinder engine (primarily 2007–2009, with some reports extending to later years). This issue causes the engine to burn oil at an abnormally high rate—often 1 quart or more every few hundred to 1,200 miles—without any visible external leaks. Owners frequently report no adequate warning from the dashboard oil light or other indicators before the oil level drops critically low. If the engine runs out of oil while driving, it can lead to rapid overheating, internal component damage (such as scored bearings or cylinder walls), and sudden engine seizure or catastrophic failure. Such a failure while the vehicle is in motion poses a serious safety risk, including: potential for crashes, including rear-end collisions if the vehicle stops abruptly without warning, or veering into other lanes/obstacles. Sudden loss of engine power. Increased likelihood of loss of control etc. This problem has been widely documented through thousands of owner complaints (e.g., hundreds on sites like CarComplaints.com for the 2007 model alone), NHTSA ODI reports, and Toyota's own Technical Service Bulletins (TSBs) and Warranty Enhancement Programs (such as ZE7 for certain models). While Toyota addressed it via a warranty extension (not a full recall) involvin
Air Bags1 injured
Filed Jan 24, 2026VA
Our daughter was driving our car at 40 Mph. Driver comming from other direction turned into trying to turn left. Other driver hit our car head on, left front driver side area. No airbags deployed. Car equipped with front and side airbags. Our daughter had to go to the hospital for injuries.
Structure › Interior Panels › Dashboard
Filed Dec 22, 202550,000 milesCA
The contact owns a 2011 Toyota Camry. The contact stated that the vinyl on the dashboard had degraded and had become sticky. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle. The contact stated that the failure had worsened. The vinyl dashboard degraded to a point and when touched, the fingerprint was imprinted on the dashboard. The contact stated that during hot weather, there was a burnt plastic odor coming from the vehicle. The contact opened the windows to eliminate the odor from the vehicle. The manufacturer was made aware of the issue. The contact was informed that the vehicle was listed in the Customer Support Program (CSP) over three years ago. However, the Customer Support Program (CSP) had expired. The failure mileage was approximately 50,000. The VIN was not available.
Air Bags1 injured
Filed Nov 26, 2025UT
Airbag exploded with acid powder affecting eyes and hearing
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Nov 7, 2025FL
The contact purchased a 2011 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was dealer sale. At the time of purchase, the vehicle mileage was 209,800 and at the time of registration, it was discovered that the mileage was 138,005 on the title. The contact notices the discrepancy and took the vehicle back to the dealer, however they informed him they were not gonna help.
Unknown or Other
Filed Oct 30, 2025NC
I got my license back last Thursday. I had noticed before I started driving how shiny and sticky the dash area was/is. I was already thinking of having it covered. Since Thursday, twice, I have been driving after dark, and lights reflecting off of the shine of the dash nearly blinded me. Tonight, I almost lost control and ran off the road. I have discoved that this was an issue with several years and models of your vehicles. I am a 53 year old disabled American single woman. I have no help, no money and too much stress. This issue not only adds stress, but has also endangered my health and the health of other motorists. I do not know if you did anything to fix these issues, but obviously, the previous owner did not care about the dangers, I DO.PLEASE contact me ASAP and tell me when and how Toyota will fix this dangerous model defect. I do not want the flaw to cause an accident and I can tell, IT WILL! Calli Atwell [XXX] I just got my liscense back last Thursday. Since I have been driving, twice, headlights reflecting off of the shiny sticky dashboard has nearly blinded me...it is a problem every time a light hits it. Tonight, I nearly lost control and was forced to run off the shoulder, rather than swerve into the other lane! It was scary and dangerous, not just to me, but also to other drivers. I know this was recalled, obviously the last owner didn't care about the dangers, Ido! I am a [XXX] , disabled woman with no money nor help. Please contact me ASAP REGARDING FIXING T
Air BagsCrash3 injured
Filed Aug 8, 2025GA
I rear ended another vehicle and my airbags didn’t deploy bags did not deploy. The impact was hard enough to cause me to hit the steering wheel and I also hurt my hand. The front of my car was completely damaged and the car was considered a total loss. I am in the process of getting a EDR
Unknown or Other
Filed Jul 31, 2025GA
What component or system failed or malfunctioned, and is it available for inspection upon request? The dashboard of my 2011 Toyota Camry has melted and deteriorated over time. The surface has become soft, sticky, and shiny, likely due to prolonged sun exposure and heat. This is a known issue in this vehicle model. The dashboard is still in my vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? The melting dashboard creates a glossy, mirror-like glare on the windshield, especially during the daytime or when the sun is directly hitting the dash. This glare significantly reduces my ability to see the road, traffic signals, other vehicles, and pedestrians, particularly when turning or driving toward sunlight. It makes everyday driving more dangerous and increases the risk of an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been officially confirmed by a Toyota dealership or independent mechanic, but it is clearly visible and consistent, and I have taken photos documenting the condition. I plan to have it formally inspected. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by Toyota, the police, or any insurance representative. However, I am willing to provide access for inspection by the manufacturer or any other relevant party upon request. Were
Structure › Interior Panels › Sun Visor
Filed Jul 15, 2025PA
Passenger sun visor broke years ago. I was able to keep it from falling down by using a large metal clip to hold it up, however it could not be lowered when needed by a passenger. Drivers sun visor broke (would not stay up) yesterday, blocking my view. I understand 2006-2011 camrys were recalled for this problem. However, I was told my vin # was not included. WHY? My car obviously has a visor defect. I was able to pull over and push it to the side, which interferred with my side vision, but was better than holding it up as i drove. Its very dangerous to have a visor fall straight down and block vision with no warning! Millage when passenger sun visor broke was apx.45000 to 50000. I purchased as a certified used car in Oct. 2016 from Sloan Toyota I am only driver and i qualify for low millage state inspections Today i received a quote from Sloan Toyota of $476.00 to fix both visors. Thank you for your help with this issue.
Air BagsCrash1 injured
Filed Jul 13, 2025CT
Police case : 2500011609 The failure of the airbags in my Toyota Camry placed both the driver and the minor passenger at significant risk of injury. While the airbags in the Ford vehicle deployed and presumably helped protect its occupants, my passenger was left unprotected, leading to sustained injuries that require ongoing medical treatment. This raises serious concerns about the reliability of Toyota’s airbag system. Collision between Toyota Camry 2011 with a 2005 Black Ford Freestyle. The Ford vehicle's airbags deployed, but the airbags in my Toyota Camry did not deploy, despite the severity of the crash. The airbag system in my Toyota Camry, specifically the airbag sensors and deployment mechanism, failed to activate during the crash. This failure prevented the airbags from deploying, which is critical given the impact severity. The vehicle was totaled due to extensive damage, and the airbag system in my Toyota Camry has not been inspected by the manufacturer yet. However, it should be made available for inspection by Toyota or a qualified independent service center upon request. The failure of the airbags to deploy exposed the driver and the minor passenger to increased risk of injury. The airbags are an essential safety feature meant to reduce injury during moderate to severe collisions, and their failure likely contributed to the severity of the injuries sustained by the passenger. The passenger, a minor, is now attending regular doctor appointments for treatment, ind
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jul 11, 2025181,561 milesOR
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an unknown sale. At the time of purchase, the vehicle mileage was 137,000 and at the time of registration, it was discovered that the mileage was 181,561.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jul 8, 2025212,000 milesAL
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact stated that while in the process of trading the vehicle at the dealer, it was discovered that there was a mileage discrepancy. The dealer informed the contact that the Carfax history report of the vehicle displayed that the mileage was 193,889 on January 12, 2023. The contact also discovered that the vehicle was previously listed for sale with a mileage of 212,000 on July 14, 2024. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 121,000, and it was later discovered that the mileage was 212,000 on July 14, 2024.
Unknown or Other
Filed Jun 4, 2025OH
I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the whole dashboard was extremely sticky and NOTHING would clean it off. Paper towels and microfiber towels stuck to it. I noticed the dash was coming apart when I tried to clean it. I called Toyota customer service and they informed me they sent a letter in 2018 about the class action lawsuit and that they were replacing the dashboard. I do not remember ever getting this letter. They woman tried to ask someone higher up about trying to help me since the cut off date was 2021. They said there was nothing they could do due to it not being done in 2021. This is a safety issue due to the glare when driving. I believe this needs to be a recall and that customers should be able to have Toyota fix it. It’s continue to melt and it’s going to end up ruining the whole car. Please take cere of this, please check it as a recall. I would assume this would mess with the airbags as well. I cannot afford to have the whole dashboard replaced, when it should be a recall due to Toyota being at fault. It’s their responsibility to test these things and they failed big time with this. A dashboard should not melt.
Vehicle Speed ControlCrash
Filed May 15, 2025OH
The car accelerated uncontrollably for no apparent reason. I was pulling into a parking slot, preparing to put the car in park and stop the car. All of a sudden the car accelerated and slammed into a building.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed May 2, 2025269,277 milesNC
Odometer Fraud. The contact purchased a 2011 Toyota Camry. The contact stated that while attempting to check the vehicle on Carfax, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 118,000, and at the time of checking the Carfax Report, it was discovered that the mileage was 269,277.
Unknown or Other
Filed Jan 8, 2025NC
The dashboard melted and everything sticks to it. also the visor to block sun unhinged on driver side and passenger side won’t go back up it just stays hanging down
Unknown or Other
Filed Jan 3, 2025TX
Vehicle dashboard is melting.
Air Bags
Filed Oct 14, 2024NJ
Bought car like this not sure what happened. It’s a 2011 Toyota Camry LE
Structure › Body
Filed Aug 21, 2024TX
I own a 2011 Toyota Camry. The dashboard has begun to melt and is causing potential glare issues, making the windshield turn into a mirror. Toyota is aware of the issue, and offered to replace the part through a special service campaign, once in 2018 and in 2021, however, they did not send the notice to the correct address - which we confirmed with them was an outdated address. Since we just began having the problem with the vehicle, we contacted Toyota, however they are stating that they are no longer offering the repairs and that we will have to pay nearly $3000 to fix it ourselves, more than the car's trade in value.
Structure › Interior Panels › Dashboard
Filed Aug 16, 2024SC
The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, the dashboard cover melted and impaired the driver’s vision. The contact stated that the damaged dashboard caused a reflection on the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was unknown.
Air BagsCrash1 injured
Filed Aug 10, 2024FL
Had a car accident and none of air bags deployed. Car rolled over several times and hit a ditch and property sign
Visibility/Wiper
Filed Jul 25, 2024FL
The dashboard has become very sticky and shiny creating a very bad glare on my windshield. It makes driving more difficult when I cannot see.
Unknown or Other
Filed Jun 8, 2024CA
The top dashboard is sticky, almost like a melting feeling. I've tried everything possible to no avail.
Visibility/Wiper
Filed Feb 28, 2024SC
My car's VIN did not fall in the original recall of the sticky dashboard. Therefore, the dealership will not replace this without payment. I purchased the car from the dealership on a cloudy day, so I was not aware of this issue. I have increased light sensitivity and had to purchase polarized prescription sunglasses to see out my windshield every day, regardless of whether it is sunny or cloudy. If someone else drives my car, they can not see during daylight hours. It lessens during nighttime but is still a persistent issue otherwise. We've resorted to looking at coverlays to secure over the dash due to my inability to safely drive.
Engine
Filed Feb 20, 2024TX
My 2011 Toyota Camry LE (2.5L, 2WD, 4 cylinder, automatic transmission) has been experiencing problems with oil consumption. I have to add a quart of oil between oil changes (add 1 quart every 2000 miles). I'm using the recommended oil type (OW-20). Also, I'm experiencing loud rattling noises coming from the engine after cold start up. The noise is very loud and usually quiets down after driving for about 5 minutes or so. These issues are very common for people who own this particular model. I'm wondering if there was a recall that I perhaps may have missed or wasn't informed on. This is a well known issue for toyota drivers. Something needs to be done to address these issues.
Unknown or Other
Filed Jan 31, 2024TX
Top surface of my Dashboard have some very sticky surface. I tried to clean with soap and water, and some other chemicals but nothing works. It is so sticky that when I tried to use rags to wipe off, my rag got stick to the surface. Specially in a hot summer day it almost seems like the surface is melting. Sometime I feel like, some of my medical issues may be related to this too. Because recently I stop driving this car for work (which I usually do a 1.25 hrs commute} and some of my issues reduced quite considerably. I talked to toyota and they told me that they did had a recall for this issue but Since during that time I just barely bought this vehile with a small dealership, they never informed me and I never received any mail . But they said they send me in the mail. Now they said that recall duration is over and there is nothin they can do about it. So I am stuck with this sticky dashboard. I will appreciate if you can advise me
Structure › Interior Panels › Dashboard
Filed Dec 18, 2023CA
The contact owns a 2011 Toyota Camry. The contact stated that the dashboard was significantly sticky and shiny and was causing a glare on the windshield. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was notified of the failure and informed the contact that the failure was related to Toyota Campaign Number: ZE6 (Extension of Warranty Coverage for cracked and/or sticky/melting Dashboards); however, the campaign had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was unavailable.
Electrical System
Filed Nov 20, 2023CA
Fraude de odómetro en la compra de el auto
Structure › Body
Filed Oct 17, 2023NC
Subject: Concern Regarding Toyota Camry 2011 LXE Dashboard Issue - VIN: [XXX] Dear NHTSA, I hope this email finds you well. I am writing to express my concerns regarding a significant safety issue with the dashboard of my Toyota Camry 2011 LXE, VIN: [XXX] . We purchased this vehicle brand new and have maintained it diligently over the years. However, we have never received any recall notices concerning this issue, despite the dealer's claim that they were sent. The problem we are experiencing with our vehicle's dashboard is a sticky and peeling surface. Over time, the dashboard's material has deteriorated, becoming sticky and disintegrating. This poses a hazardous situation while driving, affecting both the aesthetics of the vehicle and safety due to impaired visibility and potential distraction. While I understand that Toyota has recognized this problem in other Toyota Camry vehicles and initiated a recall, our vehicle's VIN has been excluded from the recall list. We strongly believe that this issue is systemic and not confined to a specific range of VINs, and thus, our car should also be included in the recall. We kindly request the NHTSA's assistance in ensuring that our concerns are addressed promptly. We urge you to investigate the matter further and encourage Toyota to extend the recall to include our vehicle and others facing a similar issue. It is crucial to uphold safety and quality standards for automobiles in the United States, prioritizing the well-being of driver
Structure › Body
Filed Sep 15, 2023MD
The dashboard has become sticky and I am sensitive to the fumes it is giving off when I drive. I have to allow the car to air out as I have become dizzy when first entering the vehicle. I've contacted the dealer and was told a recall was performed, but I never received notice. No one has inspected my car, but this issue is well known by Toyota. There are no indicators of this issue other than the sticky dashboard and the fumes.
Unknown or Other
Filed Sep 9, 2023TX
The dashboard has turned into sticky glue. Called Toyota and they said that they had send a mail regarding recall to get it fixed. I never received a letter and now they are saying that it is no longer under the warranty. The sticky/melting dashboard is safely issue as it creates shiny glare on the windshield and creates obstruction to the clear view.
Air BagsCrashFire1 injured
Filed Sep 8, 2023CA
What component or system failed or malfunctioned, and is it available for inspection upon request? Sear, safety belt, airbag and the speedometer 1.The driver side seat was powered by electricity, it moved forward by itself during the crash. However, the car battery was destroyed and caught on fire as soon as the crash happened. 2.The airbag might have a delayed deployment, which caused my right eye rupture. 3.The speedometer stopped at 93mph however the crash data retrieval report shows its 75 mph. The vehicle is available for inspection since I still have the vehicle. How was your safety or the safety of others put at risk? I suffered right eye globe rupture, basically lost my right eye. Has the problem been reproduced or confirmed by a dealer or independent service center? Not that I know of. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Fuel/Propulsion System
Filed Aug 15, 2023CA
I need to know was there a recall on a oil consumption problem for my vehicle. There was an issue with me having to add oil to my vehicle constantly. I’m hearing stories that there may have been, but I didn’t receive any letter. And I just spent some thousands of dollars on an engine that I could not afford. PLEASE Help Me!! THANKS!!
Vehicle Speed Control
Filed Aug 11, 2023175,800 milesMI
The contact owns a 2011 Toyota Camry. The contact stated that while his sister was driving the vehicle, while at a stop light, the engine continued to rev with the RPMs increasing. The brake pedal was being pressed during the failure. The vehicle then experienced unintended acceleration and drove into the intersection. The contact stated that the failure had occurred later the same day for a second time. The vehicle was inspected by an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 175,800.
Structure › Body
Filed Jul 8, 2023NC
Sticky dashebord Dashboard very melt. When is sun come out every summer
Visibility/Wiper
Filed Jun 16, 2023WA
Visor blocking driving visibility making it a huge safety concern Other vehicles 2007 to 2011 were recalled but not this one Tpyota says. BUT the issue is exactly the same as the other ones.
Unknown or Other
Filed May 22, 2023FL
Clear coat on blue Toyota started peeling a couple years ago and I took my car to Toyota to have the paint repaired, and now it os doing it again. I have seen numerous blue Toyotas of varying models that are doing the same thing.
Engine
Filed Apr 27, 2023SC
The contact owns a 2011 Toyota Camry. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance that included an oil change; however, the contact stated that a week later she noticed that the check engine warning light was illuminated. The contact then stated that she checked the oil dipstick and noticed that the oil level was low and added two quarts of engine oil. The contact then stated that she was adding two quarts of oil per week. The contact notified an independent mechanic and was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.
Unknown or Other
Filed Apr 21, 2023NC
A Sticky dashboard - causing excessive glare on windshield. I've been servicing it at the authorized dealer I purchased from but never mentioned of recall or replacement. This is a manufacturing defect that should be a lifelong recall to original buyers?
Complaints 1-50 of 602, newest first, reproduced as filed.
It is not among the Camry years to avoid. Owners filed 602 complaints, against about 417 for a typical Camry year. The most common complaint is about the wipers (14%). In NHTSA crash tests it scored 3 stars overall.
What is the most common problem with the 2011 Toyota Camry?
The wipers: 83 of the 602 complaints (14%) are about it. The typical report comes at 65,000 miles.
How many recalls does the 2011 Toyota Camry have?
5 safety recalls on file with NHTSA, the most recent filed Nov 19, 2014. The largest, 10V036000, covered 153,418 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2011 Toyota Camry problems start?
Half of the complaints that record an odometer reading came in before 49,000 miles. For the wipers the midpoint is 65,000 miles.
Are there service bulletins for the 2011 Toyota Camry?
The manufacturer filed 400 technical service bulletins and other notices for it with NHTSA, most of them about the body and frame (71), the engine (58) and the electrical system (53). They include a warranty extension, ZE6_WEP_Dealer L, filed Jun 9, 2016. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2014. Source: NHTSA Office of Defects Investigation.