Owners filed 145 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 12 times.
When it fails
05800058,000 milesMedian miles at failure
51 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
90
2
0
1
Structure › Body
9
0
0
0
Service Brakes
6
1
0
0
Electrical System
4
0
0
0
Wheels
3
0
0
0
Vehicle Speed Control
3
1
0
0
Traction Control System
3
0
0
0
Suspension
3
0
0
0
Steering
3
1
0
1
Engine
3
0
0
0
12 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V741000
Filed Oct 17, 2019928,220 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags › Frontal › Passenger Side › Inflator Module19V005000
Filed Jan 9, 20191,299,448 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Air Bags › Frontal › Passenger Side › Inflator Module18V024000
Filed Jan 9, 2018628,018 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe16V577000
Filed Aug 3, 2016425 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Risk. Contact with an exhaust tip may result in personal injury.
Remedy. SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.
Seats › Front Assembly › Seat Heater/Cooler16V396000
Filed Jun 2, 20167,749 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Air Bags › Frontal › Passenger Side › Inflator Module16V340000
Filed May 23, 20161,754,517 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe15V515000
Filed Aug 13, 20152,530 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Risk. Contact with an exhaust tip may result in personal injury.
Remedy. SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.
Seats › Front Assembly › Seat Heater/Cooler14V743000
Filed Nov 19, 20143,233 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy. SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Equipment › Other › Labels13V123000
Filed Apr 9, 20137,525 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk. An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy. Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Seats13V014000
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, Llc
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Showing 10 of 12 campaigns, newest first.
What owners reported
Newest filings
Air BagsCrash1 injured
Filed Oct 22, 2025AR
My 4Runner was involved in a collision where the airbags did not deploy, and I was knocked unconscious from hitting the steering wheel. The vehicle now shows an SRS fault code and is subject to an open Takata airbag recall. Toyota corporate initially stated they would cover towing for the recall repair, then reversed that decision, claiming an airbag fault does not prevent the vehicle from starting. Because of the failed airbag deployment and recall defect, the vehicle is unsafe to drive until the recall is completed. Toyota’s refusal to provide towing prevents me from safely completing a federally mandated safety recall. I am requesting NHTSA assistance in ensuring Toyota fulfills its obligations under federal recall law.
Structure › Body
Filed Mar 19, 2025TN
Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, who owns the same make and model in the same color, experienced the same problem and was able to have it repaired under the recall. When I contacted my local Toyota dealership, I was told that I am now outside the recall window and that the repair can no longer be completed under the recall. However, had I been properly notified in a timely manner, I would have taken my vehicle in for the necessary repairs. I believe Toyota’s failure to send me the recall notice has unfairly prevented me from receiving the repair I was entitled to. I am requesting NHTSA’s assistance in addressing this matter, as Toyota’s lack of proper notification has left me with an unresolved defect. Please advise on the next steps I can take to ensure Toyota takes responsibility for this issue. Thank you for your time and assistance. Best regards, [XXX] [XXX] [XXX] UANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure › Body
Filed Mar 19, 2024LA
I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me
Steering
Filed Dec 6, 2023MI
Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure › Body
Filed Sep 12, 2022VT
Frame is starting to rot despite undercoating. Has several soft spots.
Structure › Body
Filed Aug 3, 2022TX
I own a 2010 Toyota 4Runner VIN # [XXX]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4Runner to the one and only dealer here in Laredo, Texas. They told me to take it to their company body shop. The body shop looked at my 4Runner, took pictures and submitted everything to Toyota. This was late November or early December 2021. I called the body shop back in January. The body shop manager told me it had been approved to paint all the metal panels on the truck, but that I would have to wait until May of 2022. In May of 2022 I physically went back to ask the body shop manager about the truck getting painted. He said that it would not be painted until August, but that if I did not want to wait I could “take it somewhere else”. After waiting all of this time I did not want to start all over again somewhere else, so I told him that I would leave it there. Sometime in late June or early July 2022 I physically went to check with the to see if my truck could be painted, and the body shop manager told me that he did not know when but I was the "fourth one in line". I did not want to lose all my “wait time” and have to start all over again. I am very concerned that my 2010 4Runner will not get the paint job that Toyota already knows it needs before the expiration date of December 11, 2022. I have reached out to Toyota Brand Engagement Center and have spoken to them to exhaustion about the fact that it appears that my truck will not get pain
Suspension
Filed May 4, 2022NJ
The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.
SeatsFire
Filed Oct 8, 2021NC
Heated seat on drivers side was hot but heater was turned off. After a 1/2 hour drive smoke started coming out of the center console. Driver parked and exited the vehicle and called for help. Fire department arrived and put water on the fire then disconnected the battery. The insurance company determined the vehicle is a total loss. There were no personal injuries. Toyota Case #211004001272 I am not pleased that Toyota is treating this as a claim instead of a safety concern when I clearly stated this is a safety concern.
Electrical System
Filed Apr 5, 2021115,000 milesCA
IN 2017 I WAS REPORTING THAT THE LEFT BRAKE LIGHT WAS WORKING INTERMITTENTLY. IN 2018 THE SOCKET ASSEMBLY COMPLETELY FAILED AND WAS TOLD THAT THIS WAS NOT AN EXTENDED WARRENTY REPAIR (MILAGE WAS LESS THEN 100,000). IN MARCH 2021 THE BAKE LIGHTS FAILED AGAIN. THE DEALERSHIP REPORTED THAT THE FAILURE IS INTERMITTENT BUT THAT THE SOCKET ASSEMBLY NEEDS TO BE REPLACED.
Structure › Body
Filed Dec 8, 2020285,000 milesMN
RUST HOLE IN FRAME ON PASSENGER SIDE REAR TRACK ARM MOUNT. CREATED A WEAK SPOT IN THE FRAME WHERE THE REAR AXEL MOUNTS. DUE TO NOT ENOUGH RUST PREVENTION FROM MANUFACTURE.
Unknown or Other
Filed Sep 4, 2020174,500 milesAL
I WAS DRIVING DOWN THE ROAD AT 70 MPH WITH NO ONE IN FRONT OF ME. ALL OF A SUDDEN MY SUNROOF EXPLODED AND GLASS WAS EVERYWHERE.
Seats › Front Assembly › Seat Heater/CoolerFire1 injured
Filed Jul 29, 2020118,200 milesNJ
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE HEATED DRIVER'S SEAT UNINTENTIONALLY ACTIVATED. THE CONTACT STATED THEY MADE SEVERAL ATTEMPTS TO TURN OFF THE HEATED SEAT, HOWEVER, THE SEAT CONTINUED TO HEAT UP. THE CONTACT TURNED OFF THE VEHICLE AND AFTER THEY WAITED, THEY ATTEMPTED TO START THE VEHICLE, HOWEVER, THEY NEEDED TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE VEHICLE'S CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THE HEATED SEATS BURNED THEIR SKIN HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TOYOTA WORLD OF NEWTON (66 ROUTE 206 NORTH, NEWTON, NJ 07860 PHONE: (973) 383-0200) WHO STATED THAT THEY WERE UNABLE TO FIND A CAUSE OF THE FAILURE AND RESET THE CHECK ENGINE LIGHT. THE CONTACT STATED THAT THEY WERE INFORMED THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.
Air Bags
Filed Jun 4, 2020168,000 milesCO
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *BF *AS
Structure › Body
Filed Jan 2, 2020241,000 milesOH
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STATED THAT IN ORDER TO REPLACE THE HEAT SHIELD, THE EXHAUST SYSTEM (WHICH WAS ALSO RUSTED) NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 241,000.
Engine
Filed Jun 27, 201983,000 milesMA
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 28 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT HAD IT TOWED TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923), BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE HAD BEEN AT THE DEALER SINCE JUNE 26, 2019 AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.
Engine
Filed Jun 8, 2019GA
TIMING CHAIN COVER OIL LEAK I'VE BEEN INFORMED THAT MY TIMING CHAIN COVER IS LEAKING BY THE SERVICE AT THE TOYOTA DEALER. I RESEARCHED THE PROBLEM ONLINE AND DISCOVERED IT'S QUITE FREQUENT AND HAS BEEN AN ISSUE FOR OVER A DECADE. THIS SHOULD BE COVERED BY TOYOTA AS IT IS CLEARLY A DEFECT IN THE ENGINE. THE REPAIR IS CLOSE TO $2000 OUT OF POCKET. DO A QUICK SEARCH AND YOU WILL DISCOVER THE PROBLEM IS PERSISTENT AND FREQUENT AND TOYOTA IS TRYING TO TREAT IT AS A NORMAL WEAR ISSUE. WHICH IT IS NOT. PLEASE FORCE A RECALL OF THE TIMING CHAIN COVER IN THE 2010 TO PRESENT 4RUNNERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service BrakesCrash
Filed Mar 5, 2019229,000 milesSC
03/04/2019- I WAS DRIVING DOWN A DRY ROAD IN SANTA FE, NEW MEXICO TRAVELING AT APPROXIMATELY 35 TO 40 MPH. A GRADUAL TURN, AND I STRESS GRADUAL, CAME UP AND UPON TURNING THE WHEEL TO TAKE THE SLIGHT CURB THE VSC/ ANTI SLIP BRAKING KICKED IN AND THE COMPUTER 'SENSED' I LOST CONTROLLED AT WHICH POINT IT TOOK OVER AND LOCKED THE BRAKES UP. THIS ACTION TAKEN BY THE COMPUTER TOOK AWAY ALL OF MY CONTROL, STRAIGHTENED MY CAR OUT SENDING ME OFF THE ROAD INTO A DRIED UP RIVER BED TOTALLING MY TRUCK COMPLETELY. AIR BAGS DEPLOYED, FRONT END DESTROYED, THANK GOD I WASNT SERIOUSLY INJURED, BUT TRUST ME WHEN I SAY IT COULDVE BEEN MUCH MUCH WORSE. THIS PROBLEM NEEDS TO BE ADDRESSED. IVE READ MULTIPLE, ALMOST IDENTICAL STORIES INVOLVING THE SAME PROBLEM WITH THE SAME YEAR. THIS IS DANGEROUS, UNPREDICTABLE AND HAS LEFT ME VEHICLELESS IN A FINANCIAL BIND. I WILL ALSO MENTION THIS WASNT THE FIRST TIME THIS HAPPENED UNWARRANTED. THIS JUST HAPPENED TO BE THE FIRST TIME IT CAUSED SERIOUS ISSUES.
Structure › Body
Filed Jan 14, 2019263,200 milesMA
MY FRAME IS RUSTING AWAY. THE UPPER REAR CONTROL ARM BRACKET ON THE PASSENGER SIDE HAS COMPLETELY RUSTED OFF THE FRAME. THE FRAME IN FRONT OF AND AROUND THE DRIVER SIDE REAR LOWER CONTROL ARM IS RUSTING AWAY WITH A LARGE HOLE JUST IN FRONT OF THE BRACKET. IN A MATTER OF TIME THE BRACKET WILL SEPARATE FROM THE FRAME. THE FRAME WELD SEAMS ON BOTH SIDES OF THE VEHICLE ABOVE THE REAR AXLE ARE EITHER MISSING OR FULL OF POROSITY. ALSO, THE REAR SWAY BAR RUSTED THROUGH AND BROKE RECENTLY.
Engine
Filed Dec 15, 201855,000 milesPA
WHILE DRIVING ALONG AT SLOWER SPEEDS THE ENGINE SEEMS TO QUIT FOR ABOUT 5SEC THEN IT COMES ON AGAIN. THIS IS A DANGEROUS CONDITION. THIS COULD HAPPEN ANYTIME.
Service Brakes
Filed Aug 21, 201845,000 milesMD
TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT, AN INDEPENDENT MECHANIC, PLANNED TO INSPECT AND TEST THE BRAKE SYSTEM HIMSELF. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES HAD BEEN BLED EXTENSIVELY; HOWEVER, THE REAR BRAKE CYLINDER FAILED TO FUNCTION. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, A TSB WAS ISSUED ON SEPTEMBER 9, 2013 (T-SB-0141-13) FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. **TR CONSUMER STATED: FOR THE LAST FOUR YEARS THE STATIONARY AND MOVABLE WINDOWS AROUND MY FORERUNNER THE RUBBER SEALING AROUND THE BOTTOM OF THEM, THAT PREVENTS WATER FROM GOING INSIDE THE BODY AND THE DOORS, HAVE BEEN CURLING UP THE FALLING OFF. SINCE THERE IS A LOT OF ELECTRICAL COMPONENTS IN THE DOORS THIS CAN CAUSE AN EXTREME ELECTRICAL FIRE, AND POSSIBLY INTERFERING WITH THE COMPUTER OPERATING SYSTEM THAT COULD EFFECT THE VEHICLE DRIVING ABILITY. ALL FOUR DOOR OUTSIDE LOWER WINDOW RUBBERS HAVE FALLEN OFF WHICH HELPS PREVENT WATER FROM GETTING IN WHEN IT RAINS. I'M, NOT POSITIVE BUT COULD THIS CAUSE, IN RAIN STORMS, LOSS OF CONTROL OF THE VEHICLE BECAUSE OF AN ELECTRICAL SHORT IN THE COMPUTER SYSTEM? MY '99 TOYOTA FORERUNNER ALL THE WINDOW RUBBERS ARE STILL PERFECT, WHICH PREVENTS RAIN WATER FROM RUNNING DOWN INTO THE DOOR OR THE WINDOW PA
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 17, 2019. Source: NHTSA Office of Defects Investigation.