What owners reported
Newest filingsFiled Oct 4, 2023VA
The rear end suspension is sagging on my vehicle. When I look up the VIN number on the nhtsa website it says that there is not a recall, but when I look up my vehicle by year it says that all vehicles of this year should be recalled for rear suspension repair/check. I called usa toyota and they said that they could not send the ticket to my local toyota dealership to for repair because my vehicle was imported from japan to canada. I have tried calling canada toyota but they have not picked up their phone. Reaching out to determine if the nhtsa can help with getting my vehicle suspension checked/repaired. Below is the message/link I receieved from NHTSA when I looked up my car's production year. ----- [XXX] January 18, 2002 NHTSA Campaign Number: 02V021000 TOYOTA/REAR SUSPENSION THIS MAY RESULT IN A LOSS OF CONTROL AND COULD INCREASE THE RISK OF A CRASH. NHTSA Campaign Number: 02V021000 Manufacturer TOYOTA MOTOR NORTH AMERICA, INC. Components SUSPENSION Potential Number of Units Affected 273,743 Summary ON CERTAIN 2-WHEEL-DRIVE (2WD) AND 4-WHEEL-DRIVE (4WD) 4RUNNER SPORT UTILITY VEHICLES, A COMBINATION OF HEAVY LOADING (SIMULTANEOUS LOADING TO REAR GROSS AXLE WEIGHT RATING AND GROSS VEHICLE WEIGHT RATING) AND SEVERE STEERING MANEUVERS COULD CAUSE THE 2WD 4RUNNER TO LOSE DIRECTIONAL STABILITY. Remedy DEALERS WILL REPLACE REAR SUSPENSION PARTS. ALTHOUGH THE 4WD 4RUNNERS DO NOT EXHIBIT THE HANDLING CONDITION, TOYOTA WILL RECALL THESE VEHICLES TO AVOID ANY PUBLIC CONFUSION AS TO W
Filed Nov 11, 2022KY
The frame is rusting out and broke while driving. The frame is almost totally destroyed from rust . The rear started swinging violently but luckily got it stop without crashing. The entire frame is a joke. I can't believe it hasn't been recalled STILL. The body is in perfect shape but a frame that can snap at any moment....I thought Toyota put safety first?
Filed Oct 10, 2022TX
The drivers side front lower ball joint completely sheared off at around 15 miles an hour. The wheel and tire separated from the vehicle.
Filed Dec 3, 2020305,000 milesIA
CRITICAL FRAME RUST CAUSING TRAILING ARMS TO DETACH UNDER NORMAL USE.
Filed Nov 8, 2020101,185 milesMT
THE DRIVER'S SIDE REAR CONTROL ARM MOUNTING BRACKET THAT IS WELDED TO THE FRAME HAS RUSTED AND COMPLETELY FRACTURED OFF OF THE FRAME. THE FAILURE OCCURRED WHILE I BEGAN TO ACCELERATE FROM A STOP LIGHT ON A CITY STREET AT NORMAL SPEEDS. I FELT AND HEARD A LOUD POP, THEN HAD SEVERE REAR END INSTABILITY WHILE DRIVING, REQUIRING ME TO "LIMP HOME" TO MAINTAIN CONTROL OF THE VEHICLE.
Filed Jul 12, 2020RI
RUSTED FRAME. HOLE RIGHT THROUGH IT. CAN'T SELL, REGISTER OR DO ANYTHING WITH IT. CAR HAS 188K MILES, DRIVES LIKE A TANK, AND HAS YEARS LEFT IN IT, BUT NOT WITH A RUSTED OUT FRAME. NO ONE SHOWED IT TO ME BEFORE I TRIED TO SELL IT. I HAVE OWNED FOR 7 YEARS, 2ND OWNER.
Filed May 5, 2020245,000 milesKY
THE FRAME HAS RUSTED OUT AND THE SWAYBAR HAS BROKE LOOSE FROM THE FRAME. *TR
Filed Jan 3, 2020150,000 milesIL
1998 TOYOTA 4 RUNNER STARTING TO SWAY SIDE TO SIDE. THE REAR AXLE SUPPORT FRAME IS RUSTED THRU THE BOX TUBE. CALLED TOYOTA TO REPORT THE ISSUE AND DID NOT SEEM TO BE CONCERNED THAT THE ISSUE IS SERIOUS. NO RECOMMENDATIONS GIVEN.
Filed Dec 2, 201968,000 milesNY
THE FRAME OF MY VEHICLE IS RUSTING OUT TO THE POINT OF BEING UNSAFE. THE VEHICLE ONLY HAS 68K MILES. THE REAR TRAILING ARM BRACKET HAS A HOLE INSIDE
Filed Aug 7, 2019109,000 milesNY
TL* THE CONTACT OWNED A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN TRAVELING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE AIR BAG DEPLOYED, BUT THE SIDE AIR BAG DID NOT. THE POLICE WAS PRESENT AND A REPORT NUMBER: G8J014000216 WAS ISSUED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND HAD TO SPEND 6 DAYS IN TWO DIFFERENT HOSPITALS WITH MULTIPLE FRACTURES AND INTERNAL ORGANS INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND LATER LABELED AS DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Filed Jul 25, 2019252,649 milesCA
WHEN BRAKING FROM 20 MPH, THE SEAT ROCKS FORWARD, AND THEN IN COMING TO A HALT, ROCKS BACKWARD. VERY UNSAFE. FEELS LIKE THE SEAT MOUNT IS ABOUT TO BREAK OFF FROM FLOOR PAN. 07/24/2019
Filed Jun 30, 2019187,000 milesCT
EXCESSIVE FRAME RUST CAUSED REAR DRIVER SIDE CONTROL ARM MOUNT TO RUST RIGHT OFF THE FRAME WHILE MY DAUGHTER WAS DRIVING IT. AT THE TIME HER SPEED WAS SLOW AS SHE WAS PULLING INTO GROCERY STORE PLAZA.
Filed Jun 14, 2019280,000 milesIA
REAR PASSENGER SIDE SWAY BAR ATTACHMENT RUSTED THROUGH AND SNAPPED FROM FRAME. AND ON OTHER SIDE SWAY BAR LINK SNAPPED. IN ADDITION THE FRAME NEAR IT IS ROTTING AWAY. NOTICED IT WHILE DRIVING IT WAS SWAYING BADLY. IN ADDITION THE DRIVER SIDE SEAT BELT WILL UNLATCH OCCASIONALLY WHILE DRIVING.
Filed Jun 2, 2019227,912 milesNJ
I WAS ON MY WAY TO THE STORE WITH MY WIFE AND ALL OF A SUDDEN THE TRUCK STARTED TO SWAY WILDLY , GOOD THING THERE WAS NO ONCOMING TRAFFIC AT THE TIME SINCE THE TRUCK SWERVED INTO THE OPPOSING LANE , I PULLED OVER AND THOUGHT AT FIRST THE LUG NUTS CAME LOSE BUT WHEN I CRAWLED UNDER THE TRUCK I HAD FOUND THAT THE FRAME IS ROTTED AWAY, APPARENTLY TOYOTA HAS AN ISSUES WITH THERE FRAMES AND I WAS ASKED BY PEOPLE ONLINE IF I GOT A RECALL NOTICE WHICH I DID NOT , I HAD BOUGHT THE TRUCK USED FROM A USED CAR DEALER SO IM NOT SURE IF IT WAS IN THE SYSTEM , IN ANY EVENT I WOULD LIKE TO KNOW WHAT ARE MY OPTIONS ON THIS , THE REST OF THE TRUCK IS IN GREAT SHAPE AND RUNS FINE , I SHOULD NOT HAVE TO ENSUE A FINANCIAL LOSE IF THIS WAS A KNOWN ISSUE , THANK YOU
Filed May 28, 2019230,950 milesPA
CAN NOT GET INSPECTION BECAUSE OF FRAME RUSTED
Filed May 13, 2019150,000 milesIL
THE TOYOTA 4 RUNNER IS UNSTABLE AND HAS THE BODY OF THE VEHICLE MAKING NOISE. AFTER INSPECTION, THE FRAME IS COMPLETELY RUSTED THRU IN SEVERAL AREAS.
Filed Mar 27, 2019125,000 milesVA
WHILE ON A CITY STREET WITH A 45MPH SPEED LIMIT, WHEN THE ACCELERATOR WAS PRESSED THE BACK END OF THE CAR STARTED TO FISHTAIL TO THE SIDE. THE VEHICLE WAS TAKEN TO A TOYOTA DEALERSHIP WHERE THEY DISCOVERED THE FRAME OF THE VEHICLE HAD RUSTED AND BROKE WHERE THE REAR CONTROL ARM TO THE DRIVER SIDE REAR AXLE ATTACHED. THE VEHICLE HAD BEEN WELL MAINTAINED BY THE ONLY OWNER AND THE BODY IS IN NEAR EXCELLENT CONDITION WITH NO ACCIDENTS.
Filed Dec 6, 2018240,000 milesMD
MY 1998 TOYOTA 4RUNNER FRAME IS COMPRISED AND DEEMED UNSAFE AND UNDRIVABLE DUE TO SEVERE FRAME RUST. I HAD TO REMOVE IT FROM THE ROAD SINCE THE BODY ROCKS ON THE FRAME AND IS UNSAFE TO DRIVE.
Filed Dec 6, 201895,000 milesNY
THE FRAME IS RUSTING TERRIBLY DESPITE ALL EFFORTS TO CURB IT.
Filed Dec 1, 2018140,000 milesWV
SENT MY VEHICLE FOR SAFETY INSPECTION AND IT WAS FAILED. BADLY RUSTED FRAME WAS SITED AS ONE REASON.
Filed Aug 15, 2018156,000 milesKY
TAKEN MY 4RUNNER FOR ANNUAL MAINTENANCE AND MY MECHANIC FOUND EXTREME RUST DAMAGE ON LEFT REAR FRAME SUPPORT. ADVISE ME IT WAS UNSAFE TO DRIVE DUE TO A 2 1/2 FOOT LONG RUST HOLE IN THE FRAME. PICTURES ATTACHED. CHECKING TO SEE IF TOYOTA HAS IMPLEMENTED RECALL ON YOUR DEFECTIVE FRAME MATERIAL. IT LOOKS LIKE THE RUST ISSUE HAS BEEN OCCURRING FOR MANY YEARS.
Filed Jul 28, 2018190,000 milesPA
LEFT BALL JOINT BROKE WHILE DRIVING AFTER IT WAS SERVICED AT A TOYOTA DEALERSHIP. THEN THEY TOLD ME MY FRAME WAS RUSTED AFTER THEY INSPECTED IT. I HEARD THERE WAS A RECALL ON RUSTED FRAMES.
Filed Jul 4, 2018150,000 milesAK
EXCESSIVE FRAME RUST OPEN HOLES AND CRACKS OVER TIME.
Filed Apr 20, 2018343,500 milesCO
I WAS DRIVING HOME FROM WORK AND I WAS PULLING INTO MY HOME DRIVEWAY TRAVELING ABOUT 5 MPH. THE RIGHT LOWER BALL JOINT FAILED AND SEPARATED FROM THE STEERING KNUCKLE. THE INITIAL NOISE I HEARD SOUNDED LIKE I HAD DRIVEN OVER A METAL TRASH CAN WHICH MADE ME SUDDENLY STOP MY VEHICLE. WHEN I GOT OUT AND LOOKED TO SEE WHAT HAD HAPPENED, THE ATTACHED PICTURE IS WHAT I SAW. I AM SO THANKFUL THAT I WAS NOT DRIVING ON THE HIGHWAY!
Filed Apr 18, 2018217,000 milesMO
WAS TOLD BY LOCAL DEALER, WHO HAS SERVICED THIS TRUCK SINCE PURCHASED, IN MARCH 2018, THAT THE FRAME HAD RUST THROUGH AND WAS UNSAFE TO DRIVE. THIS WAS THE FIRST TIME I HAD HEARD OF THIS COMMON PROBLEM WITH OUR TACOMA. THE DEALER HAD NEVER PRESENTED US WITH THE OPTION OF REPLACING OR BEING BOUGHT OUT OR BUYING AN EXTENDED WARRANTY ON THE FRAME. WE UNDERSTAND THAT THIS IS AN OLD TRUCK, BUT GIVEN THE LOCAL DEALER NEVER TOLD US OF ANY POTENTIAL PROBLEM, WE WERE UNAWARE OF ANY POTENTIAL SAFETY PROBLEMS. IN FACT, JUST A YEAR EARLIER THE WE HAD THE TRUCK IN FOR BASIC SERVICE (OIL CHANGE), AND TOLD THE SERVICE REP THAT MY WIFE WAS PLANNING A 1,000 TRIP AND ASKED IF THE TRUCK WAS OKAY FOR THE TRIP, AND WAS TOLD IT WAS FINE - HOW IT BEEN FINE A YEAR AGO, WHEN THIS YEAR THE FRAME IS RUSTED THROUGH. IPLEASE ADVISE. THANK YOU FOR YOUR CONSIDERATION. *JS
Filed Apr 11, 2018220,000 milesMN
MAJOR ISSUE WITH FRAME RUST. IT NOW HAS A 6 INCH HOLE IN MY FRAME. VERY UNSAFE TO DRIVE. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES. I HAVE CALLED TOYOTA AND THEY REFUSE TO DO ANYTHING
Filed Mar 14, 201894,500 milesNJ
THE RIGHT REAR STABILIZER BAR CONNECTED TO THE FRAME FAILED. THE FRAME CONNECTION RUSTED THRU AND SEPARATED. LOTS OF FRAME RUST. I HEARD A LOUD CLINKING NOISE AS I WAS DRIVING AND NOTICED CONSIDERABLE SIDE SWAY WHILE DRIVING.
Filed Jan 29, 2018120,000 milesVA
DURING A STATE INSPECTION OF THE VEHICLE I WAS MADE AWARE THAT THE VEHICLE WAS NOT SAFE TO BE ON THE ROAD. THE ENTIRE FRAME RUSTED OUT FRONT TO BACK. YOU CAN EVEN STICK YOUR HAND INSIDE THE HOLLOWED OUT FRAME.
Filed Jan 29, 2018161,000 milesCO
I PURCHASED THIS TRUCK ONLY 20 DAYS AGO. I HAVE BEEN LOYAL TO TOYOTA ALL MY LIFE AND MY FAMILY TOO. THE TRUCK APPEARED TO BE IN IMMACULATE SHAPE. HOWEVER AFTER ITS 3RD DRIVE I NOTICED A SWAY WHEN LETTING OFF THE ACCELERATOR. I TOOK IT TOYOTA AND THEY DEEMED IT UNSAFE TO DRIVE. THE ENTIRE FRAME IS ROTTED OUT. I HAVE READ ONLINE THAT THIS IS A COMMON ISSUE AND IS VERY DANGEROUS CAUSING THE FRAME TO BREAK AND PEOPLE WRECKED. TOYOTA NEEDS TO RECALL THESE 3RD GEN 4RUNNERS. SEEING AS HOW THEY RECALLED EVERY OTHER MODEL FOR THE SAME ISSUE EXCEPT THE 4RUNNER.
Filed Oct 17, 2017MA
I OWN A 1998 TOYOTA 4RUNNER THAT I BOUGHT FROM A TOYOTA DEALER IN 2001, AFTER ABOUT THREE TO FOUR YEAR LATER, I STARTED TO NOTICE RUST SHOWING UP ON THE REAR BUMPER AND ALSO UNDER NEATH THE VEHICLE SO I BOUGHT A GALLON OF RUST PROF PAINT AND STARTED TO COAT BENEATH THE TRUCK WITH THE HOPE TO STOP THE RUST FROM TAKING OVER THE VEHICLE. WELL THE LONG AND SHORT STORY IS I HAVE FINALY LOST THE BATTLE AFTER REPLACING REAR BUMPERS,TWO REAR SHOCKS AND A MUFFULER SYSTEMS. I WAS TOLD TODAY THAT MY 4 RUNNER IS UNSAFE TO DRIVE. I WILL INCLUDE SOME PICS AND LET YOU DECIDE WHAT HAPPEN.
Filed Sep 29, 2017MA
WHEN TO GET INSPECTION STICKER AND FAIL BECAUSE FRAME HAD HOLES ON UNDERCARRIAGE AND ALSO ON THE CHASSIS
Filed Aug 4, 201781,500 milesME
FRAME IS LOADED WITH HOLES BODY PANELS ARE PERFECT. CAR IS UNSAFE TO DRIVE AND WILL NOT PASS SAFETY INSPECTION. WITH ONLY 80,000 MILES
Filed Jun 30, 2017TX
SEVERE FRAME RUST PREMATURELY. FRAME INTEGRITY RAPIDLY DISSOLVING. PIECES OF FRAME FALLING OFF. UNSAFE TO DRIVE.
Filed May 9, 2017150,000 milesFL
BADLY RUSTED FRAME, BY MECHANIC UNSAFE TO DRIVE IT. STARTED MAKING NOISES UNDER THE CAR REASON WHY I TOOK TO THE MECHANIC.
Filed Apr 14, 2017IA
PASSENGER FRAME RUSTED OUT BAD WHERE CONTROL ARM ATTACHES
Filed Mar 4, 2017160,000 milesWI
HELLO, WAS DRIVING 4RUNNER UNDER NORMAL CONDITIONS. RAN OVER A SLIGHT BUMP IN ROAD AND BACK END OF VEHICLE GOT LOOSE. WAS ABLE TO GET VECHICLE BACK HOME AND INSPECTED. FOUND ONE MAJOR RUST OUT OF FRAME UNDER DRIVERS SIDE OF UNIT. BUT MAJOR PROBLEM WAS THAT THE LEFT REAR AXLE DRAG LINK BROKE FROM FRAME. THE FRAME MATERIAL IS VERY THIN AND CANNOT BE REPAIRED. PLEASE ADVISE IF POSSIBLE.
Filed Feb 23, 2017180,000 milesMA
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. IT WAS DIAGNOSED THAT THE CHASSIS AND CONTROL ARM WERE ROTTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Filed Dec 29, 2016143,516 milesCT
AFTER MULTI-POINT INSPECTION, DEALER INFORMED ME THAT THE "FRAME IS VERY RUSTED AND IS ROTTING OUT WHERE REAR SUSPENSION MEETS FRAME. DO NOT RECOMMEND TO DRIVE."
Filed Dec 20, 2016130,000 milesKY
FRAME RUSTED OUT AND REAR AXLE SUPPORT DETACHED FROM FRAME WHILE DRIVING, CAUSING VEHICLE TO SWAY UNCONTROLLABLY ALMOST ROLLING OVER. FOUND THAT MANUFACTURER HAS RECALL ON TRUCKS WITH SIMILAR FRAME FOR RUST ISSUE, BUT NOT THIS VEHICLE BECAUSE THERE ARE NOT ENOUGH COMPLAINTS OR DEATHS. *TR
Filed Dec 4, 2016MD
EXTENSIVE UNDER BODY FRAMES SCALY RUST AND WITH SPECIFIC SERIOUS DAMAGE TO REAR STRUTS BASE. WHOLE PIECE SUPPORTING STRUT BASE BROKEN COMPLETELY BROKEN AROUND AND SUNK IN CREATING LOUD NOISE WITH THE LIST IMPACT. I HAVE SEVERAL PICTURES AS PROOF.
Filed Nov 28, 2016161,000 milesKS
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE FRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Filed Sep 7, 2016240,000 milesNY
THE FRAME ON MY TOYOTA 4RUNNER HAS SEVERE RUSTING. RIGHT NOW THE CAR CANNOT BE DRIVEN. THE MOUNT ON THE CHASSIS THAT HOLDS THE REAR LOWER CONTROL ARM HAS COMPLETELY BROKEN OFF THE FRAME. LOOKS JUST LIKE MANY OTHERS WHO HAVE HAD THIS SAME PROBLEM. NOW I DON'T KNOW WHAT TO DO. I'M WITHOUT A CAR AND WAS LUCKY THAT I WAS NOT IN A SERIOUS ACCIDENT. I UNDERSTAND A NEW FRAME COULD COST $10,000 AND A NEW CAR COULD COST $47,000. MY TOYOTA HAS 240,000 MILES AND OTHERWISE RUNS GREAT. I DO LIVE IN THE NORTHEAST AND HAVE LIVED IN VERMONT DURING THE WINTERS. I TRY TO WASH MY CAR AND CHASSIS OFTEN DUE TO THE SALT. MANY PEOPLE ASK IF MY CAR IS FOR SALE BECAUSE I KEEP IT IN SUCH GOOD SHAPE BUT I HAVE NO CONTROL OVER THE RUSTING CHASSIS PROBLEM. I HAVE NO IDEA WHAT TO DO NEXT, HELP
Filed Aug 12, 2016152,000 milesIA
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT BEFORE WOBBLING VIOLENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE OF THE FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Filed Jun 25, 2016VA
THE FRAME HAS BECOME SEVERELY RUSTED AND HAS BECOME UNSAFE TO OPERATE
Filed Jun 21, 2016NY
THE FRAME OR THE CHASSIS AND ALL AROUND IT ARE HEAVILY CORRODED THAT I WAS ADVISED BY THE INSPECTOR AND THE TIRE PLACE (COSTCO) WHERE I BROUGHT THE CAR FOR TIRE REPLACEMENT NOT TO DRIVE IT AS IT IS UNSAFE. I UNDERSTAND THAT THE TOYOTA TACOMA OF THE SAME YEAR WITH THE SAME KIND OH CHASSIS WAS RECALLED BY TOYOTA. MY QUESTION IS WHY NOT DO THE SAME FOR THE 4RUNNER?
Filed May 27, 2016NY
I OWN A WONDERFUL 1998 TOYOTA 4RUNNER LTD SPORT VEHICLE. THE FRAME IS DISAPPEARING DUE TO SEVERE RUST. THE HEAT SHIELD HAS WORN AWAY, AND NOW MY FEET GET VERY HOT AFTER JUST 20 MINUTES OF LOCAL DRIVING. HAVE HAD IT CHECKED BY A GARAGE, NOTHING FUNCTIONALLY WRONG WITH MY SUV.
Filed May 3, 2016183,000 milesIL
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE RADIATOR REPLACED HOWEVER, WHILE THE VEHICLE WAS BEING HOISTED ON THE LIFT, THE SUB FRAME FRACTURED. THE CONTACT STATED THAT THERE WAS SEVERE FRAME RUST TO THE SUB FRAME. THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS COMPROMISED AND THE VEHICLE WAS UNSAFE TO REPAIR WHILE ON A LIFT. THE RADIATOR WAS REPAIRED, HOWEVER THE FRAME RUST FAILURE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE PASSENGER'S SIDE REAR TORSION BAR ALSO FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Filed Apr 28, 2016IL
THE VEHICLE IN QUESTION HAS SERIOUS SIGNS OF FRAME DECAY THAT SHOULD NOT BE PRESENT ON A VEHICLE OF THIS AGE AND USE. THERE ARE THREE AREAS OF FRAME PERFORATION THAT SUGGEST A DEFECT IN THE MATERIAL AND/OR DESIGN OF THE FRAME. THIS ISSUE SEEMS TO BE PREVALENT ON 1998 MODELS OF THIS SAME VEHICLE AS I HAVE FOUND NUMEROUS COMPLAINTS OF THE SAME NATURE WITHIN THE NHTSA SITE AS WELL AS OTHER SITES AROUND THE INTERNET. I HAVE CONTACTED TOYOTA CORPORATE AND WAS MET WITH AN UNWILLINGNESS TO PROPERLY ADDRESS THIS ISSUE. I WILL FOLLOW UP WITH PHOTOS OF THE FRAME PERFORATION TO SHOW THE EXTENT OF THE DETERIORATION.
Filed Apr 24, 2016218,206 milesKY
I WAS IN REVERSE AND A JOLT AND POP OCCURRED IN THE REAR PASSENGER SEAT WHERE MY SON WAS SEATED. HE FELT IT AT HIS FEET AND ALL OTHER PASSENGERS HEARD AND FELT A JOLT. WHEN I RETURNED HOME I CRAWLED UNDER THE VEHICLE AND NOTICED RUST AND STRESS CRACKS ON THE INSIDE OF THE REAR PASSENGER TORSION BAR.WHILE APPLYING PRESSURE WITH MY TWO FINGERS I PUSHED THROUGH THE BOTTOM OF THE FRAME RAIL. THE VEHICLE IS NOT ROAD WORTHY. MY BRAKING PROBLEM OCCURS WHEN I HAVE TO STOP SUDDENLY IN SNOW OR EXTREME WET ROAD SURFACES THERE IS A METAL GRINDING AN NO BRAKES. WHEN THIS OCCURS IN SNOW I WAS IN 4WHEEL HIGH. I HAD NO BRAKES SO I PUT THE VEHICLE IN 2 WHEEL AND HAD BRAKES. IN RAIN I PUMPED THE BRAKES UNTIL I WAS ABLE TO GET BRAKES. ALL DRIVING BRAKES OCCURRED AT 35 MPH IN CITY DRIVING WITH NO ONE IN FRONT OF ME.
Filed Feb 8, 2016IL
LIKE THE OVERWHELMING MAJORITY OF TOYOTA COMPLAINTS, FRAME RUST. TOOK THE 1998 4RUNNER FOR NEW TIRES AND ALIGNMENT. ALIGNMENT COULD NOT BE DONE BECAUSE OF MASSIVE EROSION DUE TO RUST ON THE FRAME CONNECTING REAR CONTROL ARMS. 4RUNNER ESSENTIALLY UNDRIVEABLE AT THIS AT THIS POINT. CONTACTED TOYOTA HQ AND, AS EVERYONE ELSE ON THE NHTSA COMPLAINTS SITE SAYS, THEY WOULD DO NOTHING ALTHOUGH THEY DID TAKE CARE OF THE TACOMA PROBLEM.
Complaints 1-50 of 250, newest first, reproduced as filed.