“The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent mechanic discovered rust on the front driver's side subframe. Additionally, the subframe had developed holes due to rust. The cause of the failures was not yet determined, and the vehicle was not yet repaired.”
Owner complaint, filed Aug 29, 2025 at 120,000 miles
“The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.”
Owner complaint, filed Aug 19, 2025 at 108,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the body and frameRecall (red: the body and frame)NHTSA investigation opened
Complaints about the 2004 4Runner peaked in 2019, with 98 filed that year. No recall on file covers the body and frame, the subject of 43% of the complaints. In 2026 owners filed 1 so far.
Filed Feb 5, 2016320,409 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag control module that may be improperly programmed, causing the side curtain-shield-air bags to deploy inadvertently.
Risk. If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
Remedy. Toyota will notify owners, and dealers will replace the air bag control module with one that has improved programming, free of charge. The recall began on December 1, 2016. Owners may contact Toyota customer service at 1-888-271-9371. Toyota's number for this recall is G0C and GLB.
Vehicle Speed Control › Accelerator Pedal11V113000
Filed Feb 24, 20111,363,244 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy. THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
All 2 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2004 4Runner.
Frame corrosionDefect petition DP18002Closed
Opened Aug 17, 2018Closed Mar 18, 2022body and frame
On August 7, 2018, the Office of Defects Investigation (ODI) received a defect petition from Mr. Gary Weinreich alleging premature frame corrosion failure in model year (MY) 2002 - 2006 Toyota 4Runner vehicles. The petitioner based his request upon a corrosion-related front suspension failure he experienced in his MY 2005 Toyota 4Runner, a class action lawsuit settlement involving other Toyota products, and other complaints of underbody corrosion in Toyota 4Runner vehicles that he found in NHTSA?s online complaint database. The petitioner submitted a complaint to NHTSA documenting his …
Unintended and Uncontrolled AccelerationRecall query RQ10003Closed
Opened Feb 16, 2010Closed Mar 1, 2011Led to recall 11V112000electrical system
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether …
Technical service bulletins
235 on file
Repair instructions the manufacturer sent its dealers for the 2004 4Runner. Not recalls: the fix is usually free only while the car is under warranty.
equipment 73electrical system 35body and frame 28engine 23tires 13transmission 13visibility 12brakes 8
Region Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
Region Letter: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
Dealer Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
Dealer Package: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
T-SB-0035-24 Rev2Service Bulletin/Repair InstructionsDec 6, 2024body and frame
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified …
T-SB-0038-24 Rev2Service Bulletin/Repair InstructionsDec 6, 2024body and frame
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as …
T-SB-0039-24 Rev2Service Bulletin/Repair InstructionsDec 6, 2024body and frame
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is …
T-SB-0061-23 Rev2Service Bulletin/Repair InstructionsDec 5, 2024body and frame
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
T-SB-0062-23 Rev2Service Bulletin/Repair InstructionsDec 3, 2024body and frame
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark …
T-SB-0035-24 Rev1Service Bulletin/Repair InstructionsJul 12, 2024body and frame
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified …
Showing the newest 6 of 28 bulletins about the body and frame, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2004 Toyota 4Runner 4-DR.
—
—
—
★★★★★
20.4%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Unknown or Other
Filed Jun 14, 2026OH
I was informed by my mechanic that my vehicle has extensive rust and corrosion on the vehicle frame.I understand there was a recall on this issue by Toyota but did not include this model year. This issue affects not only driver safety but also resale value.
SuspensionCrash1 injured
Filed Dec 29, 2025MO
What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, Suspension, Airbags / Yes it is available for inspection. How was your safety or the safety of others put at risk? Response: Safety was put at risk due to frame & suspension failure due to severe rust. Also due to failure of deployment of AirBags. Rusted Frame Failure subsequently caused safety of Injured Party and other motorists to be at risk due to the Injured Party’s 4Runner to dart across oncoming lane of traffic with no warning other than a swaying motion felt immediately before losing control. Once the Injured Party lost control of the 4Runner it crossed into oncoming traffic, progressing into the drainage ditch on the oncoming traffic side of highway. Once the 4Runner impacted the drainage ditch at a 90° angle, the 4Runners momentum dispersed by causing the 4Runner to overturn 3 times landing on its wheels in the adjoining field. Has the problem been reproduced or confirmed by a dealer or independent service center? Repaonse: Independent Service Center has confirmed the problem with the Rusted Frame, Rusted Suspension, and Air Bag failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response : Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Repaint: No warning lamps prior to failure. Symptoms indicative of fa
Unknown or Other
Filed Aug 31, 2025NJ
The body frame on this vehicle is almost completely rushed out. I don’t know what to do. If I should have the frame replaced I know there’s been a couple recalls on similar Toyota models.
Structure › Frame and Members
Filed Aug 29, 2025120,000 milesMI
The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent mechanic discovered rust on the front driver's side subframe. Additionally, the subframe had developed holes due to rust. The cause of the failures was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Structure
Filed Aug 19, 2025108,000 milesNC
The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
Power Train
Filed Aug 9, 2025OH
2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours home on the highway I almost lost control, pressing/releasing the brake and/or gas pulls the steering side to side and sways the truck (fish tail) due to damage from the frame rust/breaking. There is no control of the rear end. Truck was in great condition prior to the frame snapping. Vehicle has been inspected by multiple mechanics (including Firestone, Welding/fabricating Auto Repair shops and small owned mechanic shops), possibly won’t be able to weld due to the amount of rust. Firestone won’t perform any service if the vehicle needs to go in the air (tires, oil..etc) due to frame rust. This has been a huge problem with Toyota, they addressed other models around the same year but excluded the 4Runner for unknown reasons. The dealership will not address the issue unless instructed by corporate. This problem jeopardized my safety and the safety of others around while I was driving at highway speeds, there was no warning when it occurred. Vehicle is available for inspection any time, as it currently is not going anywhere without a tow.
Unknown or Other
Filed Jul 27, 2025FL
Rusting frame, no specific incident date. Used today’s date.
Structure › Body
Filed Jun 27, 2025MN
Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.
Unknown or Other
Filed Apr 3, 2025CT
Excessive frame and suspension corrosion that could lead to serious accidents if not repaired at a very high cost for myself
Structure › Body
Filed Feb 26, 2025VA
The undercarriage is full of rust that the repair shop will not test drive or fix due to the issue. No warnings.
Structure › Body
Filed Feb 7, 2025CO
Extensive frame rust to the point of structural failure. Cannot support weight or force.
Structure › Body
Filed Oct 20, 2024IL
Rusty frame undercarriage. It’s not going to get any better due to the fact I have to drive on hwy 80 with all the construction, that’s a hazard itself, potholes everywhere that puts stress on your frame and the salt every winter.
Unknown or Other
Filed Oct 16, 2024KY
Underbody of vehicle is rusting away from vehicle body, I was made aware of situation at a service appointment in April of 2022, no vehicle collision or wreck has happened because of it yet,
Service Brakes
Filed Sep 22, 2024IL
UNKNOWN: Excessive frame rust. frame is excessively rusting to the point where the brakes and suspensions is connected to the frame has been compromised. brake lines rusted to the point of failure, thus almost causing a wreck. Vehicle is now parked due to safety concerns involving the excessive rusting that is happening to the frame and any components that is attached to the frame.
Structure › Body
Filed Sep 19, 2024NY
Undercarriage frame rusted to the point where structural rust was formed in various places This rust has made a whole and cracks to the frame causing my vehicle to become a safety hazard on the road
Suspension
Filed Aug 22, 2024HI
I recently bought a 2004 Toyota 4 Runner and the frame of the vehicle has significant corrosion to the extent of holes, weld failures and more. I've never seen frame rust so bad on a vehicle like this. I'm a little uneasy about the safety of this situation. I think Toyota should replace the frame or give a good discount on the part and labor. I hope someone can help me out with this concern.
Suspension
Filed Jul 18, 2024IL
Cars frame is rotting out to the point it is not safe to drive. I was told being in a collision could cause catastrophic failure and the car is just turning 20 years old with 125,000 miles. Can’t get my money back and the car is otherwise is excellent condition.
Suspension
Filed Jun 12, 2024WI
Frame is severely rusted and has holes started at 40k miles
Carry Handle, Shell, Base
Filed May 15, 2024WA
Something is causing the straps to fray I was informed this is a a problem, checked my seat and sure enough my straps are fraying. Evenflo says it’s my fault.
Structure › Body
Filed Mar 22, 2024MO
Took 2004 Toyota 4Runner SR5 to Toyota dealership to be serviced. Dealership called me to explain unable to do alignment, due to rear back frame excessive rusted through. Dealership advised waste of money to align new tires just purchased, unable to even do alignment and it was dangerous. Now what is to be done? This is my daily driver for work. How did this happen that its unsafe and dangerous to drive.
Electrical System
Filed Feb 19, 2024TX
The rear tailgate window shattered while vehicle was in driveway as soon as it was turned off. Before it shattered there was an odor of something like plastic burning. Fortunately no one was hurt by the exploding bits of glass. The sound the breaking glass make was loud and startled the passengers. Good thing the vehicle was not in motion on the street or highway. On the internet I saw where other people shared the same problem on their Toyota 4Runner. Then I saw that Toyota had put out, TSB-0189-17, which stated exactly what happened to my 4Runner. Due to this possibly dangerous incident this should be upgraded to a vehicle safety recall.
Unknown or Other
Filed Feb 18, 2024OR
2004 4Runner rear hatch glass imploded with rear defroster on while driving and glass shattered all inside the vehicle in the back behind rear passenger seat. The loud sound when it imploded sounded like we had got shot at and scared all four of us in the vehicle thinking we were shot at. We pulled the vehicle over at the nearest pull over while driving on a coastal two lane road. We searched for any possible bullets. Did not find any and had to clean up as much possible of shattered glass that had covered all of our clothing and belongings. Had no materials to cover the rear broken window and had to continue our drive to meet family members to attend an early event at 9:00 am.
Suspension
Filed Dec 28, 2023MI
Excessive frame rusting. There are holes in the frame from rusting. At this point in time there isn’t anything I can do about the issues. Frame is unrepairable.
Unknown: we were on [XXX] when the car went out of control. It first spun one way and then the other way and then we hit the concrete abutment where the guardrail connects to it. We hit it head on. It was as if we were on ice or oil, unable to gain control or brake. We checked the road and it was dry. Other cars were going by with no problem. The airbags didn’t deploy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
Filed Nov 22, 2023CO
I have taken my car to Mountain states Toyota as well as corwin toyota for a tripped light it has to do with vehicle stability system it trips leaving the vehicle stability option not usable. I have told both dealers not to just reset the code however this is what’s happening and they don’t seem to know why it’s doing this. we have repaired the knock sensors and speed sensors. It feels unsafe driving when this trips when road conditions call for all wheel drive. the technician can’t figure it out why. their only solution is to keep resetting. This is not the option I want I need it repaired and they don’t seem to want to do it or figure out and give us options on repair.
Unknown or Other
Filed Nov 14, 2023NY
I own a 2004 Toyota 4runner Sport Edition that suffers from frame rust issues. Mine isn't as bad as I've seen in person while working at a Toyota dealership as a tech or on the forums but from my experience in assisting in replacing frames at the dealership I know that my frame won't last very long. When I bought it from the original owner it had around 86,XXX miles on it and the typical spot in the from was rusted out. I choose to purchase it because it was the best example I could find, others having worse rust. I quickly discovered a weak spot which became a hole when trying to jack it up to do work along with chunks of rust that came off the rear end of the frame and all over. The weak spot that ended up being a hole seems to be caused by the AC drain location and how it drips right onto the frame which has an opening right by where it drips. I believe the drips went into the frame through the factory hole and lead to the weak spot and hole in my frame. I am not the only one who has experienced this issue. In fact on a Toyota 4runner forum there is threads on people extending the drain to prevent the same thing from happening to theirs or from getting worse. As a former Toyota tech who has seen how bad the frames that came in under recall and 4runner frames were first hand I cant believe that a the 4runner frames weren't included in the recalls. I've seen countless threads/reviews/complaints of severe rust causing accidents from suspension components. Toyota should be hel
Unknown or Other
Filed Nov 9, 2023OH
Entire frame of the vehicle is rotten with rust and holes. This vehicle has been inspected by McDaniel Toyota, Marion, OH 43302 and the damage was confirmed. I have been and must continue to drive this vehicle even though the dealership did not recommend it. No evidence of the extent of the rust and damage was not noticed until October 2023 when a strap on the gas tank came loose. Upon further inspection, he noticed the holes and rust all over the frame. Reported to Toyota because other 2004 Models were recalled for this issue. They were of no assistance.
Structure › Body
Filed Nov 4, 2023NY
Rusted frame
Suspension
Filed Oct 27, 2023OH
Frame of this vehicle completely rusted through. Holes on passenger side right where the front door ends. Hole is approx 12" long. Frame also has a hole in the left front core support. Advised that the vehicle is no longer safe to drive by my Toyota Dealer and personal mechanic. . There were no indications of this until a few weeks ago when the gas tank strap had come off and the gas tank was leaning. When inspected, it was found the frame was in disrepair.
Service Brakes, Hydraulic
Filed Oct 26, 2023350,325 milesLA
The contact owns a 2004 Toyota 4Runner. The contact stated while driving 55 MPH, the ABS and the brake warning lights illuminated. Additionally, there was an abnormal humming sound coming from the dash. The contact stated while approaching another vehicle, he depressed the brake pedal, but the vehicle failed to respond, nearly causing a crash into another vehicle. The contact immediately shifted into neutral(N) and veered to the side of the road while continuously depressing the brake pedal, and the vehicle stopped. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS pump had failed. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350,325.
Unknown or Other
Filed Oct 7, 2023CT
Purchased 4 runner from a Toyota dealer in 2018 with 130k miles. During routine maintenance in 2021 with 160k. The frame was found to have several holes and wide spread corrosion. It is absurd that Toyotas was let off the hook for frame replacements. I bought this truck from the dealer and it had structural frame issues that were not disclosed at the time of sale. Frames don’t just fall apart apart in 4 years from normal driving. Clearly Toyota is ignoring the manufacturing deficits in there frames and still re-selling these as road worthy cars. It’s absurd that Toyota was not required to replace these and not recall has been issued. People should not be able to buy/sell one off these vehicles they are not safe due to the frames rusting from the inside-out. They need to be recalled and removed from service.
Structure › Body
Filed Aug 12, 2023IN
The frame of the vehicle rust just as same as the 03-09 Tacoma and there is nothing I can do the fix it and if I get new parts it ruins my Parts after a short period of time
Structure › Frame and Members
Filed Jul 17, 2023160,000 milesMA
The contact owns a 2004 Toyota 4Runner. The contact stated while driving 30 MPH over a bump in the road, she heard an abnormally loud sound and the windshield shattered without impact and the sunroof panel loosened. The contact also stated that the vehicle was shaking uncontrollably. The contact stated that the traction control warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the subframe was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
Suspension
Filed Apr 17, 2023NY
I have. Toyota 4Runner the frame is very rusty I ask the. Dealer few times for recall and he said no. Recall. It is very dangerous to drive. The buddy is very nice just the frame is very rusty. Want ca I do need help
Structure › Body
Filed Mar 15, 2023WV
The frame of my Toyota 4-Runner has developed holes making it dangerous to drive.
Structure › Frame and Members
Filed Feb 27, 2023180,330 milesWV
The contact's mother owns a 2004 Toyota 4-Runner. The contact stated that after the vehicle was taken to an independent mechanic for a routine oil change, his mother was made aware that the subframe had excessive corrosion, and that the subframe needed to be replaced. The mechanic informed the contact's mother that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 180,330.
Suspension
Filed Feb 10, 2023WI
Frame rusted through on left rear of vehicle were suspension parts are attached.
Structure › Frame and Members
Filed Feb 9, 2023146,000 milesNJ
The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for routine service, it was discovered that the subframe had sustained severe rusting and corrosion. The contact indicate that there was a hole going through the subframe while the vehicle was being lifted at the service center. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was no longer covered under the Manufacturer’s Extended Warranty coverage for the failure. The approximate failure mileage was 146,000.
Structure › Body
Filed Jan 7, 2023VT
Frame and body prematurely and aggressively rusted despite constant care and upkeep. Toyota recalled the exact frame on their Tacoma of the same years and did not recall the 4runner frames. It’s criminal and dangerous to the user and other vehicles on the road.
Suspension
Filed Jan 6, 2023MI
Frame is falling apart rusted right out unsafe to drive a truck I'm making payments on.
Structure › Body
Filed Nov 17, 2022MA
-The frame is rotted out - If the frame were to break, which my mechanic i saying is very possible, a massive incident could occur - It has been confirmed by an independent service center - It has not been inspected by the manufacturer but is an astonishingly common issue Toyota is very aware of that they continue to ignore. - There were not indicators notifying me of the issue. I wanted to replace my suspension and the mechanic advised not doing so because of the rot.
Structure › Body
Filed Oct 20, 2022FL
The frame is damaged from excessive corrosion. The rear cross member that supports the trailer hitch and rear bumper is almost non-existent, which could result in the loss of the trailer being towed, and it will reduce the truck's rear impact resistance. The front right lower control arm has a 2'" x 3/8" lateral hole from corrosion, which could result in a catastrophic failure of the right front suspension system. The longitudinal frame members are compromised by corrosion which has penetrated through the steel in various locations. The front cross-frame member that supports the radiator is severely corroded. The frame to body mounts are showing signs of excessive corrosion which could result in the separation of the the body from the frame in an accident.
Suspension
Filed Oct 5, 2022224,000 milesMI
The contact owns a 2004 Toyota 4Runner. The contact stated that he noticed that the tow hitch had separated from the frame and was laying on the ground. The contact stated upon inspecting the subframe of the vehicle, he noticed that the subframe to which the radiator mount was attached was severely corroded. The contact stated that upon changing the oil in the vehicle he noticed that the front passenger’s side subframe had a significant size hole. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case numbers to the contact. The failure mileage was approximately 224,000. The contact stated that their vehicle is not a part of the recall that affects other Toyota models although other 4Runners have experienced similar issues. It was recommended to the contact to sell or trade-in their vehicle. No repairs were made.
Structure › Body
Filed Sep 22, 2022TN
The frame is showing significant rust damage throughout the frame. A hole was punctured in the passenger side while using the factory bottle jack. This could have ended badly if someone was underneath when this happened. Furthermore there is deterioration on the front and rear sections that are questionable as to their integrity and resilience in the event of a crash. It is generally accepted by other owners of this generation that lack of adequete drainage throughout the frame has led to water pooling inside and creating excessive rust issues from the inside out.
Structure › Body
Filed Aug 28, 2022VA
The truck frame is rusting and making the vehicle unsafe prematurely. My vehicle only has 78 thousand miles and likely needs the frame replaced like many other toyota vehicle because of the lack of corrosion protection.
Structure › Body
Filed Aug 21, 2022PA
We took our 2004 4Runner for annual vehicle inspection and the service provider told us the vehicle would not pass safety inspection due to the excessive rusting on the steel frame and the suspension of the vehicle. Welding and patchwork will not fix this issue. My husband depends on this vehicle to work. The attached pictures give a small window into the extent of the damage. There is no current recall for this vehicle and year, but similar Toyota trucks from the same time frame have been recalled for the same exact issue. The entire frame needs to be replaced or worst case scenario, the vehicle is no longer usable. Toyota needs to remedy this issue for their loyal customers immediately.
Structure › Body
Filed Aug 9, 2022NC
The body frame is the problem, it has rust all around, the radiator supports are all rusted out almost hanging, front side of the frame and rear side are clearly rusted. Radiator could fall any time. The problem was confirmed by auto shop and inspection shop (independent service center). Vehicle has not been inspected by police or insurance representatives. There were no warning lights or symptoms prior to frame failure, for now.
Structure › Body
Filed Aug 8, 2022MI
The frame of my 2004 Toyota 4Runner, which is manufactured by Dana Holding Corporation, is the primary support structure of my vehicle, to which every piece is attached. It is the main protection against injury in a car accident. The excessive rust corrosion of the frame on my Toyota 4Runner greatly hinders the safety, crash-worthiness, and stability of my automobile, as transmission mounts, essential suspension components, and engine mounts are attached to it. Consequently, as it becomes affected by rust, it is significantly more prone to failing to protect me, the driver, in a car accident, and, furthermore, it can also cause serious accidents in and of itself. Depending on the gravity of the impact, not only myself but my passengers (my young children) can experience a wide range of injuries and even death. Because the excessive rusting of the undercarriage of my Toyota 4Runners can cause plenty of vehicle components to fail, there can be multiple causes for an accident. The following are the most common injuries people sustain after a car accident: traumatic brain injuries severe whiplash fractured bones lacerations spinal cord damages paralysis loss of limbs permanent scarring concussions internal bleeding head injuries face injuries compound fractures soft tissue damage back injuries dislocated bones knee injuries shoulder injuries herniated disc psychological injuries Unlike in the case of other models of your vehicles, Toyota Motor Corporation refused to address the p
Suspension
Filed Jul 22, 2022MN
Complete frame rust-out. Suspension at rear axle disintegrated. Vehicle undriveable. My son had just taken the vehicle (moving his belongings) from Minnesota to the East Coast and back. No problems or issues. After returning, while driving the vehicle I had a hard braking event which is when I noticed something was drastically wrong. This frame failure really snuck up on us. We were lucky, no accident or incidents occurred.
Structure › Body
Filed Jul 11, 2022NJ
The body is excessively rusted through. Other vehicles this age or older do not have any where near the amount of excessive rust and holes. Parts have fallen off. Anytime the shop has to work on the truck, there is a pile of rust under it. Broken off rust poses a hazard to owner and others on the road as debris. Known issue on an uncoated frame.
Complaints 1-50 of 678, newest first, reproduced as filed.
Going by the federal record, it is one of the 4Runner years to avoid: owners filed 678 complaints, 7.1 times as many as a typical 4Runner year. The most common complaint is about the body and frame (43%).
What is the most common problem with the 2004 Toyota 4Runner?
The body and frame: 292 of the 678 complaints (43%) are about it. The typical report comes at 137,000 miles.
How many recalls does the 2004 Toyota 4Runner have?
2 safety recalls on file with NHTSA, the most recent filed Feb 5, 2016. The largest, 11V113000, covered 1,363,244 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2004 Toyota 4Runner problems start?
Half of the complaints that record an odometer reading came in before 115,978 miles. For the body and frame the midpoint is 137,000 miles.
Has NHTSA investigated the 2004 Toyota 4Runner?
Yes, 2 times. The latest, DP18002 ("Frame corrosion"), was opened Aug 17, 2018 and closed Mar 18, 2022.
Are there service bulletins for the 2004 Toyota 4Runner?
The manufacturer filed 235 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (35), the body and frame (28) and the engine (23). They include a service campaign, KR3_Region Email, filed Oct 23, 2019. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2016. Source: NHTSA Office of Defects Investigation.