2001 Subaru Outback

Routine

Owners filed 171 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline. It has been recalled 4 times.

When it fails
020k40k60k90k120k200k
74,000 milesMedian miles at failure

100 complaints record an odometer reading. Failures cluster around 90,000105,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Fuel System, Gasoline19
003
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor12
000
Power Train › Clutch Assembly12
000
Suspension11
100
Vehicle Speed Control9
401
Power Train › Automatic Transmission8
000
Tires7
000
Engine and Engine Cooling7
110
Service Brakes, Hydraulic6
100
Vehicle Speed Control › Accelerator Pedal4
201

4 safety recalls

Part 573 reports
Fuel System, Gasoline › Delivery › Fuel Pump13E065000
Filed Nov 29, 2013397 vehiclesAirtex Products, Lp

Defect. Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.

Vehicle Speed Control › Cables04V128000
Filed Mar 16, 2004127,580 vehiclesSubaru Of America, Inc.

Defect. ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

Risk. IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

Suspension › Rear03V153000
Filed Apr 22, 2003170,000 vehiclesSubaru Of America, Inc.

Defect. THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.

Risk. IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

Power Train › Automatic Transmission02V282000
Filed Oct 30, 2002172,564 vehiclesSubaru Of America, Inc.

Defect. CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.

Risk. THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

What owners reported

Newest filings
Structure › Body
Filed May 8, 2019275,100 milesMN

I CONTACTED SUBARU'S CUSTOMER SERVICE NUMBER AND TOLD THEM THAT THE SUBFRAME WAS BROKEN AND THAT THEY NEEDED TO FIX THE PROBLEM AND THEY SAID I WOULD HAVE TO PAY OUT OF POCKET AND THAT THE RECALL WAS COMPLETED IN AUGUST 2005 BUT THE SUBFRAME IS COMPLETELY RUSTED OUT AND BROKEN PLEASE CONTACT SUBARU AND GET THEM TO OPEN ANOTHER RECALL ON THESE CARS BECAUSE THE FIX THAT THEY USED DIDN'T WORK

Fuel/Propulsion System
Filed Jan 7, 201690,000 milesMD

DURING COLD WEATHER, THERE IS A VERY STRONG SMELL OF GASOLINE INSIDE THE CAR. IT'S COMING FROM A FUEL LEAK NEAR THE PASSENGER SIDE OF THE ENGINE. I FIRST NOTICED IT ABOUT 4 YEARS (60,000 MILES) AGO. THE CAR CURRENTLY HAS 150,000 MILES ON IT. IT HASN'T BEEN FIXED YET. IT HASN'T CAUGHT FIRE YET EITHER.

Unknown or OtherCrashFire
Filed Dec 23, 2015VA

MY SON WAS DRIVING THIS CAR ON MAY 23, 2015 WHEN HE WAS INVOLVED IN A SINGLE CAR ACCIDENT. THE CAR WAS IMMEDIATELY ENGULFED IN FIRE AND HE DIED AS A RESULT OF THE FIRE.

Suspension
Filed Dec 4, 2015157,000 milesCT

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SERVICE AND IT WAS DIAGNOSED THAT THE REAR SUB-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Structure › Body
Filed Sep 4, 2015113,000 milesMA

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED. WHILE THE VEHICLE WAS BEING LIFTED, THE MECHANIC NOTICED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE REAR SUBFRAME OF THE VEHICLE WAS CORRODED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Structure › Frame and Members
Filed Apr 27, 2015120,000 milesNY

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. WHILE AT AN INDEPENDENT MECHANIC FOR A ROUTINE SERVICE REPAIR, THE TECHNICIAN STATED THAT THE REAR SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 120,000.

Suspension
Filed Mar 31, 2015180,980 milesCT

ON SUNDAY 29 2015 AT 12.30 AM .. MY SON WAS DRIVING AND A LOUD NOISE WAS COMING FROM UNDER THE CAR . HE HAD SOME TROUBLE TO TURN AND STOP ON THE SIDE. HE DID IT ,WE HAD TO TOW THE CAR. THE S ARM BROKE SUBFRAME BROKE OFF. WAS ALL RUSTED .. *TR

Service Brakes
Filed Feb 1, 2015230,000 milesVA

OUTSIDE TEMPERATURE WAS 25 DEGREES F. I WAS LEAVING FROM THE PARKING LOT AT WORK. AS I APPROACHED THE INTERSECTION THE BRAKES BECAME SO HARD THAT I COULDN'T PRESS THEM ANY FARTHER. I SIS SOME RESEARCH AND APPARENTLY LOTS OF OTHER SUBARU OWNERS HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT THE CHECK VALVE ON THE BRAKE BOOSTER LINE FREEZES UP. IF I HAD BEEN MOVING ANY FASTER I WOULD HAVE WENT INTO THE INTERSECTION POSSIBLY CAUSING AN ACCIDENT OR WORSE. *TR

Structure › Body
Filed Jan 23, 2015210,000 milesPA

TL*THE CONTACT OWNS A 2001 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT CORROSION HAD IMPAIRED THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 210,000.

Fuel System, Gasoline
Filed Dec 21, 2014127,200 milesOR

2001 SUBARU OUTBACK LIMITED. WHEN COLD WEATHER ARRIVES, VERY STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT. MUST OPEN WINDOWS TO LET IT VENT. CONTINUES THROUGH COLD WEATHER YEAR AFTER YEAR. *TR

Fuel/Propulsion System
Filed Nov 20, 2014102,000 milesMD

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT DURING COLD TEMPERATURES, STRONG FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Fuel/Propulsion System
Filed Nov 17, 2014148,000 milesWI

SINCE THE COLD WEATHER STARTED NOV. 12, 2014 I HAVE SMELLED A RAW GAS SMELL IN MY 2001 SUBARU OUTBACK WHEN I START IT. IN TIME IT FADES AWAY, LIKE PERHAPS IT EVAPORATES ONCE THE ENGINE WARMS UP. I CAN ONLY GUESS AND SOME MORNINGS WHEN COLD THE SMELL IS OVERWHELMING, A RAW GAS ORDER ~ NOT A FAINT SMELL OF GAS. VERY CONCERNED BREATHING THESE FUMES WHICH CAN'T BE HEALTHY OR SAFE. THERE ARE PLENTY OF PEOPLE HAVING THIS PROBLEM AND IF ANYONE ENTERS...SUBARU OUTBACK COLD WEATHER GAS SMELL.. ON YOUR BROWSER YOU WILL LATTERLY SEE HUNDREDS IF NOT MORE PEOPLE LOOKING FOR HELP. SOMETHING MUST BE DONE TO RECTIFY THIS PROBLEM. *TR

Vehicle Speed ControlCrash
Filed Aug 14, 201453,000 milesCA

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A FENCE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Suspension
Filed Aug 13, 2014130,000 milesME

I WAS DRIVING ON I-84 IN CT WHEN MY PASSENGER SIDE REAR TIRE BLEW. THE CAR FISHTAILED BUT I GOT IT SLOWED DOWN AND OVER TO THE SHOULDER WITHOUT GETTING INTO AN ACCIDENT. WHEN THE GARAGE PUT THE CAR UP ON A LIFT IT WAS DETERMINED THAT THE REAR SUBFRAME HAD BROKEN RIGHT WHERE THE UPPER CONTROL ARM CONNECTED TO IT WHICH ALLOWED THE TIRE TO LEAN IN TOWARDS THE BODY OF THE CAR WHERE IT RUBBED AGAINST THE BODY, HEATED UP AND THEN RUPTURED. THESE TIRES HAD JUST BEEN INSTALLED 3 DAYS EARLIER. LOOKING AT THE SUBFRAME IT WAS BADLY RUSTED, THE VARIOUS CONTROL ARMS ATTACHED TO IT HAD SOME SURFACE RUST BUT NOTHING LIKE THE SUBFRAME. THE UNDERSIDE OF THE CAR WAS NOT RUSTED. THE SUBARU DEALER GAVE ME AN ESTIMATE OF $2000 TO REPLACE THE SUBFRAME, SINCE THE CAR WAS WORTHLESS OTHERWISE I TOLD HIM TO PROCEED. I FOUND OUT THAT MY VEHICLE HAD BEEN SUBJECT TO A RECALL FOR "CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY " ..."WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME. IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH." MY VEHICLE GOT "TREATED" FOR THE RECALL WHICH INCLUDED CLEANING THE SUBFRAME AND PAINTING IT. I CALLED SUBARU OF AMERICA AND ASKED IF THEY WOULD BE WILLING TO SHARE IN THE COSTS SINCE IT WAS OBVIOUS THAT THE RECALL "TREATMENT" DID NOT WORK AND

SuspensionCrash
Filed Jun 17, 2014250,000 milesWA

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE LOST CONTROL OF THE VEHICLE AND SPUN OUT OF CONTROL, CRASHING INTO AN EMBANKMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE WAS COMPLETELY BENT INWARD AND THE SUBFRAME WAS FRACTURED DUE TO CORROSION. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT THE REAR SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 250,000.

Suspension
Filed Mar 7, 2014NY

I CURRENTLY OWN AND DRIVE A 2001 SUBARU OUTBACK. I WAS RECENTLY MADE AWARE OF AN ISSUE WITH MY SUB FRAME ROTTING OUT. THERE WAS A RECALL PLACED ON THIS ISSUE AND THE RECALL WAS APPARENTLY PERFORMED ON MY VEHICLE. THE SUBSEQUENT PAINTING OF THE SUB FRAME ONLY MASKED THE PROBLEM, LEADING TO WHAT SEEMS AN UNAVOIDABLE FAILURE OF THE PART. WITH SOME INVESTIGATION I FOUND THAT NEARLY EVERY SUBARU THAT WAS INCLUDED IN THIS RECALL, IS NOW FAILING AND IS UNSAFE TO DRIVE. THE DEALER I BROUGHT MY CAR TO EVEN STATED THAT THIS IS A COMMON REPAIR IN THEIR SHOP. THE TOTAL QUOTE FOR REPAIR IS AROUND $1400, WHICH I CANNOT AFFORD AT THIS TIME. MY PROBLEM WITH THIS IS THAT NUMEROUS CAR OWNERS ARE UNAWARE OF THIS FAILURE, AND THAT THE RECALL WORK DID NOTHING TO ABSOLVE THE SITUATION. SUBARU STATED BECAUSE OF THE AGE OF THE VEHICLE, THEY COULD NOT ASSIST WITH THE REPAIR, BUT OTHER THAN THIS PROBLEM, THE CAR IS IN PERFECT WORKING ORDER. THE RECENT RECALL BY TOYOTA SEEMS EXTREMELY SIMILAR, AND I WAS HOPING THAT THIS WOULD BE RESOLVED IN A SIMILAR WAY. ANY INFORMATION ON HOW TO PROCEED WOULD BE GREATLY APPRECIATED. THANK YOU *TR

Suspension
Filed Feb 20, 2014184,000 milesMA

TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR SUSPENSION AND SUB FRAME WAS FOUND SEVERELY TO BE CORRODED DURING A ROUTINE INSPECTION. THE SUB FRAME AND SUSPENSION WERE ALSO FRACTURED. THE DEALER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION) WAS PREVIOUSLY PERFORMED AND DENIED ANY FURTHER ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 184,000. ..UPDATED 04-22-14 *BF UPDATED 08/03/2017*JS

Vehicle Speed ControlCrash
Filed Nov 20, 2013107,650 milesNY

I WAS TRAVELING ON AN INTERSTATE HIGHWAY IN THE MIDDLE LANE AT 65-70 MPH WITH CRUISE CONTROL SET WHEN TRAFFIC SLOWED DOWN SUDDENLY. MY FIRST REACTION IN THIS CASE IS TO PULL THE SPEED CONTROL LEVER TOWARDS ME TO DISENGAGE IT AND TAKE MANUAL CONTROL OF THE CAR TO SLOW DOWN BY BRAKING OR DOWNSHIFTING, AS PER USUAL PROCEDURE. IN THIS CASE THROTTLE FAILED TO DECELERATE AFTER SEVERAL ATTEMPTS, UPON WHICH I THEN REPEATEDLY STAMPED THE BRAKE PEDAL, WHICH WAS ALSO UNRESPONSIVE (DID NOT CANCEL ACCELERATION OR SLOW THE VEHICLE). OUT OF OPTIONS, I SWERVED TO THE LEFT TO AVOID THE TRACTOR-TRAILER DIRECTLY IN FRONT OF ME AND REAR ENDED A MOVING VEHICLE IN THE LEFT LANE. WITH BRAKES STILL UNRESPONSIVE, I MANAGED TO CUT ACROSS TO THE SHOULDER WHERE I WAS ABLE TO STOP THE CAR BY DOWNSHIFTING IN ADDITION TO USING THE HANDBRAKE. *TR

Fuel System, Gasoline
Filed Oct 25, 2013102,000 milesNY

CAR SMELLS LIKE FUEL WHEN IDLING ON A COLD DAY. RUBBER FUEL LINES AND FUEL FILTER WERE LOOSE AND AFTER TIGHTENING THEM FUEL SMELL TEMPORARILY STOPPED. SMELL HAS RETURNED AND AFTER CALLING SUBARU DEALERSHIP THEY ACKNOWLEDGED THE ISSUE WAS RELATED TO RUBBER FUEL LINES THAT NEEDED REPLACING. THIS IS A COMMON PROBLEM WITH SUBARU'S AND NEEDS TO BE ADDRESSED BY SUBARU. DEALERSHIP IS ASKING OVER $300 TO REPLACE FOUR RUBBER FUEL LINES LOCATED UNDER THE MANIFOLD AND THIS IS AT LEAST EVERY YEAR IT HAS TO BE DONE THAT'S SOUNDS LIKE A RECALL ISSUE TO ME I TIGTHEN THE SCREWS A FEW TIME AND SOMEHOW WHEN IT'S COLD WEATHER IT TEND TO GET LOOSE AND VAPOR COMES OUT VERY DANGEROUS I CHECK THIS ISSUE ONLINE USING GOOGLE SEARCH AND NOTICE THIS IS A KNOWN ISSUES AND GOES BACK MANY YEARS THERE SHOULD BE A RECALL JUST LIKE THE 2002 IT IS THE SAME HOSE SAME AREA. THIS MAKES NO SENSE THAT SUBARU WOULD NOT FIX IT FOR FREE WITH A BETTER SOLUTION THAN REPLACE THE HOSES AND CLAMPS EVERY YEAR. *TR

Suspension
Filed Aug 19, 2013PA

THIS VEHICLE WAS PURCHASED AT APPROXIMATELY 150K MILES TWO YEARS AGO AND HAS JUST OVER 167K MILES NOW. WHILE BEING LOOKED AT BY MECHANIC IN JUNE 2013, MECHANIC NOTED THAT THE REAR SUBFRAME WAS ROTTED AND REAR TRAILING ARM BUSHINGS NEEDED TO BE REPLACED. SUBARU ACKNOWLEDGED THIS ISSUE, WITH RECALL NUMBER WWM-96 (NHTSA RECALL NO. 03V153). I USE THIS CAR ON A DAILY BASIS FOR WORK AND HAVE KEPT UP WITH MAINTENANCE AND CARE, REPLACING ALL WHEEL BEARINGS AND THE HEAD GASKETS WITHIN THE FIRST YEAR OF OWNING THE VEHICLE. ON 8/19/2013, I CALLED SUBARU TO SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE TO HOPEFULLY RESOLVE THE SUBFRAME RECALL ISSUE, AND THEY REFUSED TO REPLACE THE AFFECTED PART OR EVEN WORK WITH ME ON A SOLUTION. I WAS TOLD, "THERE IS NOTHING WE CAN DO FOR YOU," LEAVING ME WITH A VEHICLE THAT IS UNSAFE TO DRIVE, BECAUSE OF A POOR QUALITY PART MADE BY SUBARU. I WAS OFFERED NO ASSISTANCE OTHER THAN BEING TOLD TO CONTACT MY LOCAL SUBARU DEALER FOR REPAIRS. AFTER DOING MUCH RESEARCH ONLINE, I'VE DISCOVERED THAT I AM NOT ALONE IN THIS BATTLE, AND I AM HOPING THAT SUBARU OR NHTSA CAN DO SOMETHING TO HELP KEEP ME SAFE WHILE DRIVING MY VEHICLE. *TR

20 of 171 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
202616000Routine
202580020Routine
2024102020Routine
202389210Routine
2022463440Above average
2021296410Above average
2020896670Above average
20191,033320Above average
2018811340Above average
2017917430Do not drive
2016643430Do not drive
2015510550Do not drive
20142081020Above average
20132961261Fatalities reported
20122921660Above average
20116511660Above average
20103601830Above average
20091061330Routine
2008226830Above average
2007129820Routine
2006276730Above average
2005273930Above average
2004901140Routine
2003931510Routine
2002143500Routine
2001 — this page171450Routine
2000207253Fatalities reported
1999111110Routine
1998127221Fatalities reported
199779420Routine
199646210Routine
19952100Routine

Compare every Outback year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 29, 2013. Source: NHTSA Office of Defects Investigation.