Page 3 of 4 · complaints 101–150 of 171

2001 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Clutch Assembly
Filed Apr 23, 200410,000 milesIN

MY 2001 SUBARU OUTBACK HAS A CLUTCH SHUDDER ( JUTTER ) THAT IS REPORTED TO OCCUR IN ALL SUBARU MODELS WITH THE 2.5 LTR ENGINE. THERE ARE INUMERABLE CONSUMER COMPLAINTS ABOUT THE PROBLEM AND YET SUBARU BURRIES ITS HEAD IN THE SAND AND PRETENDS THERE IS NO PROBLEM.*AK

Power Train › Clutch Assembly
Filed Apr 13, 200410,000 milesFL

SINCE ABOUT 10,000 MILES THE CLUTCH SHUDDERS WHEN TRYING TO ACCELERATE. USUALLY ONLY WHEN ENGINE IS COLD BUT NOT 100% OF THE TIME. HAVE COMPLAINED TO SUBARU DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. APPARENTLY A KNOWN PROBLEM WITH SOME SUBARUS BUT NOT ALL DEALERS ADDRESS IT.

Power Train › Clutch Assembly
Filed Apr 7, 200430,000 milesOH

THE CLUTCH ON OUR 2001 SUBARU OUTBACK LIMITED SHUDDERS WHEN THE CAR AND/OR TEMPERATURE IS COLD. IT HAS DONE THIS FOR THE LAST 30-40,000 MILES.*AK

Engine and Engine Cooling › Exhaust System
Filed Feb 19, 2004PA

THE VEHICLE EMITTED WHITE SMOKE THROUGH THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM STILL EXIST. *NM

Engine and Engine Cooling
Filed Jan 15, 2004NY

ODOR MOST LIKELY DESCRIBED AS HEATED ANTIFREEZE, ALSO ROTTEN EGG ODOR - AT LEAST TEN DIFFERENT ATTEMPTS TO IDENTIFY ODOR AND FIND CAUSE. CAR NOW HAS 59,000 MILES.

Power Train › Clutch Assembly
Filed Dec 4, 200320,000 milesNH

CLUTCH SHUDDER PROBLEM SINCE 20K MILES. HAPPENS WHEN COLD OR DAMP OUT, HESITATES WHEN ACCELERATING IN FIRST GEAR, FROM STOPPED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER 3 TIMES, INCLUDING TEST DRIVE W/ MECHANIC,CAN'T FIND THE PROBLEM. *NLM

Suspension › Rear
Filed Nov 21, 2003NY

THE CONSUMER IS UNABLE TO GET AN APPOINTMENT SINCE JULY 2003 TO HAVE THE RECALL WORK PERFORMED. THE RECALL IS FOR REAR SUSPENSION SUB FRAME CORROSION (3V153000) . *NLM

Suspension › Rear
Filed Nov 12, 2003100,000 milesPA

RECALL 03V153000 CONCERNING REAR SUSPENSION SUB FRAME ASSEMBLY: VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. THE CONSUMER WAS TOLD THAT THE REPAIRS COULD NOT BE DONE BECAUSE NO SPRAY BOOTH WAS AVAILABLE. THE DEALER REFUSED TO HELP THE CONSUMER FIND A DEALER WITH A SPRAY BOOTH.*AK *JB *NLM

Power Train › Automatic Transmission
Filed Oct 7, 2003CA

MY SUBARU OUTBACK UNLIMITED 2001 NEEDS A TRANSMISSION REPLACED AFTER ONLY 74,000. ALL THE REPAIRS AND SERVICE WERE PERFORMED AT THE DEALERSHIP INCLUDING THE 60,00 MILE MAJOR TUNE-UP. ALL THE SERVICE WAS DONE TIMELY AND AS RECOMMENDED. THE DEALER FIRST SAID THE NOISE WAS THE ALTERNATOR AND REPLACED THE ALTERNATOR, BUT THE NOISE CONTINUED. I TOOK THE CAR TO ANOTHER SUBARU DEALER WHO SAID THE PROBLEM WAS THE TRANSMISSION AND SUSPECTED IT WAS NOT SERVICED APPROPRIATELY. I RETURNED THE CAR TO THE ORIGINAL DEALER AT THEIR REQUEST. THEY THEN REMOVED THE REPLACED ALTERNATOR AND RETURNED MY ORIGINAL ALTERNATOR, BUT REFUSED ANY RESPONSIBILITY FOR MY TRANSMISSION FAILURE. *JB

Tires › Sidewall
Filed Oct 6, 200329,010 milesAR

TIRE SIDEWALL BLOWOUT, FIRESTONE WILDERNESS. DOOR PLATE SHOWS 30 PSI, TIRE SHOWS 44 PSI, DIFFERENCE OF 14 POUNDS--TOO MUCH DIFFERENCE. *JB

Power Train › Automatic Transmission
Filed Sep 25, 2003WV

THE VEHICLE WAS PARKED AND OFF. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM THE VEHICLE MOVED FORWARD TOWARDS THE FENCE. *LA

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 23, 2003CT

TOLD BY DEALER THAT LEFT HEAD GASKET IS LEAKING COOLANT. $1,600 TO HAVE HEAD REMOVED, PLANED AND REGASKETED, AND REINSTALLED. 75,000 HIGHWAY MILES ON VERY WELL KEPT VEHICLE. I DID NOT SMELL COOLANT UNTIL AFTER A SERVICE IN MID AUG. 03 DURING WHICH THEY FLUSHED MY COOLANT SYSTEM.

Power Train › Clutch Assembly
Filed Sep 10, 200321,500 milesVA

2001 SUBARU OUTBACK, 22000 MILES. CLUTCH NEEDED REPLACEMENT. *JB

Interior Lighting
Filed Sep 6, 2003100 milesPA

INTERIOR LIGHTS TYPICALLY DO NOT GO OFF WHEN SHUTTING DOORS OR LIFT GATE. TO GET LIGHTS TO TURN OFF, DOORS NEED TO BE SLAMMED SO HARD I'M AFRAID THE GLASS WILL SHATTER. SUBARU DEALER HAS REFUSED TO REPAIR UNDER 3/36 WARRANTY. THEY SAID TO JUST TURN LIGHTS OFF WITH THE INTERIOR SWITCHES SO THAT THEY DO NOT TURN ON WHEN DOORS ARE OPENED. THIS HAS BEEN A PROBLEM SINCE THE CAR WAS NEW.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 3, 2003MD

MY BRAKES DO NOT WORK PROPERLY WHEN COLD, ABS DOESN'T SEEM TO ENGAGE; MY ROTORS HAVE WARPED ON 4 DIFFERENT OCCASSIONS AND HAVE BEEN "TURNED" 3 TIMES AND REPLACED ONCE. MY VEHICLE IS ONLY 2 YEARS OLD AND HAS 37,000 MILES. I HAVE FOUND SEVERAL OTHER PEOPLE WITH THE EXACT SAME VEHICLE AND THEY HAVE ALSO EXPERIENCED THE SAME PROBLEMS, ESPECIALLY THE FREQUENT WARPING OF THE ROTORS.*AK

Visibility › Sun/Moon Roof Assembly
Filed Aug 8, 200315,000 milesCO

WHILE DRIVING, THE SUN ROOF EXPLODED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 3, 200313,800 milesCA

SUBARU 2001 LL BEAN 3.0 OUTBACK. FRONT DISC BRAKE PADS WORE OUT AT 13800 MILES - SQUEAKER WAS TOUCHING, PADS WERE GONE, AND ROTOR WAS SCORED. CAR WAS UNSAFE TO DRIVE SO REPLACED PADS AND SURFACED ROTORS AT LOCAL SHOP ON WEEKEND. AT ABOUT 20,000 MILES HAD DEALER INSPECT BRAKES - PADS AND ROTOR WERE WORN AGAIN. ROTORS WERE WARPED. SUBARU REFUSED TO REPLACE PADS UNDER WARRANTY (WE PAID) BUT DID REPLACE ROTORS UNDER WARRANTY. AT 31,600 ROTORS WERE EXPERIENCING SHAKING AT BRAKE INITIATION. TOOK CAR IN, ROTORS WERE "WARPED DUE TO HEAT" AND PADS (FRONT AND BACK) WERE AGAIN WORN OUT. DEALER REPLACED FRONT AND BACK ROTORS AND PADS. SAID THAT OUR "DRIVING" MIGHT BE THE PROBLEM - USING THE BRAKES TOO MUCH AND SHOULD SHIFT DOWN ON HILLS. AT 33000 MILES FRONT PADS AND ROTORS ARE AGAIN SHOWING WEAR. AFTER MANY CALLS AND VISITS ANOTHER DEALER'S SERVICEMAN INTIMATED THAT REALLY THE "ROTORS ARE TOO SMALL" FOR THE NEW 3.0 LITER ENGINE WEIGHT. SUMMARY - BRAKES WEAR OUT EVERY 10-12,000 MILES AND ROTORS ARE SENSITIVE TO ANY HEAVY OR PROLONGED BRAKING (FOR EXAMPLE - GOING DOWN A LONG STEEP HILL). DEALERS HAVE BEEN HELPFUL AND SYMPATHETIC BUT CANNOT FIX THE PROBLEM.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 17, 2003CA

PROBLEMS WITH VEHICLE SURGING FORWARD WHEN DRIVING AT LOW SPEEDS OR WHEN PARKING. *MR *TS

Air BagsCrash1 injured
Filed May 28, 2003OR

WHEN HIT ON THEIR FRONT LEFT SIDE OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. *TT

Air Bags › Frontal
Filed May 15, 200330,000 milesOR

WHILE DRIVING THE VEHICLE WAS INVOLVED IN A COLLISION BUT THE AIR BAG DID NOT DEPLOY. THE DEALER WAS NOTIFIED. *NLM

Tires
Filed May 7, 2003IL

HI, ON FEBRUARY 25, 2003 WHILE DRIVING ON THE HIGHWAY MY LEFT REAR FIRESTONE TIRE ON MY SUBARU OUTBACK BLEW UP. I WAS VERY LUCKY THAT NO ONE WAS NEXT TO MY CAR AT THE TIME THE TIRE BLEW AND I WAS ABLE TO PULL TO THE SIDE. THE TIRE WAS FIRESTONE WILDERNESS 225 60-16 H-RATED. PART # 074772. THE CAR IS A SUBARU 2001 AND IT HAD ONLY 21000 MILES WHEN THE TIRE BLEW. I CONTACTED FIRESTONE CUSTOMER SERVICE DEPT. AND THE FIRESTONE SHOP ON DEMPSTER IN SKOKIE, ILLINOIS AND WAS INFORMED THAT I WILL HAVE TO PURCHASE 4 NEW TIRES BECAUSE IF I REPLACE ONLY THE TIRE THAT BLEW, IT WILL DAMAGE MY TRANSMISSION. I ASKED WHY THE TIRE BLEW WITH ONLY 21,000 MILES ON IT AND THEY COULD NOT EXPLAIN BUT SAID THEY WILL SEND IT BACK TO THEIR FACTORY FOR INVESTIGATION. THEY WERE WILLING TO PRORATE ONLY THE TIRE THAT BLEW, NOT ALL 4 NEW TIRES. I HAD TO PAY CLOSE TO $400 FOR 4 NEW TIRES. I CONTACTED YOUR OFFICE BY PHONE THE SAME WEEK AND EXPLAINED MY PROBLEM TO A LADY IN YOUR OFFICE. I WAS TOLD THAT I WILL GET A FORM IN THE MAIL TO BE FILLED OUT BY ME BUT I DID NOT GET IT SO I DECIDED TO CONTACT YOU BY E-MAIL. A FEW WEEKS LATER, WHEN I CHANGED MY OIL AT THE SUBARU DEALER ON GRAND AVENUE IN NAPERVILLE ILLINOIS, AN EMPLOYEE IN THE SERVICE DEPARTMENT STATED THAT HE WAS AWARE OF ANOTHER INCIDENT ABOUT A MONTH EARLIER THAT A LADY CAME INTO THE SHOP WITH A SIMILAR BLOW OUT ON THE SAME FIRESTONE TYPE WILDERNESS TIRE AND SHE HAD TO BUY 4 TIRES ALSO. I AM CONCERNED THAT THERE MIGHT BE MORE SUCH INSTANCES AND SOMEONE

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 5, 200322,000 milesNH

THERE IS A PULSATION IN THE STEERING WHEEL WHEN BRAKES ARE APPLIED, DUE TO BRAKE/ROTOR FAILURE. THESE PART ARE CONTINUOUSLY REPLACED. THE DEALERSHIP INDICATED THAT DUE TO THE SIZE OF THE TIRE A THINNER BRAKE PAD WAS USED TO COMPENSATE.

Structure › Body › Door
Filed May 3, 20033,000 milesNH

WHILE CLOSING THE DRIVERS DOOR, INNER PANELS OR STRUCTURES PARTIALLY SEPARATED OR DELAMINATED FROM THE OUTER METAL PORTION OF THE DOOR IN TWO LAYERS. DATE IS AN ESTIMATE, IT WAS WINTER *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 2, 2003MD

THE BRAKE ROTORS WORE AND CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE WHEN BRAKING. *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 30, 2003PA

HAVE BEEN EXPERIENCING CONTINUED BRAKE PROBLEMS WITH MY 2001 SUBARU OUTBACK LTD. THIS CAUSES SHUDDERING AND PULL TO BOTH LEFT & RIGHT UPON APPLICATION OF BRAKES. DEALER HAS TURNED ROTORS ETC. ( 1ST @ 18000 MILES) BUT PROBLEM STILL EXISTS (CURRENT MILAGE 28500) I HAVE BEEN HEARING OF OTHER INDIV. WITH THE SAME PROBLEMS IN THIS MODEL YEAR...RUMOR : ROTORS ARE TOO THIN /UNDERSIZED? FOR CAR HEAT BUILD UP ETC. I FEEL THIS TO BE A SAFETY ISSUE AS WELL . CAR IS HARD TO STOP IN A STRAIGHT LINE...I AM ALSO CONCERNED AS TO SUBARU BACKING UP THEIR WARRANTY ON THIS PROBLEM, AS I'VE BEEN HEARING SOME "HORROR STORIES" . CAN YOU EXPLORE THE SAFETY/WARRANTY ISSUES ON THIS PROBLEM?

Service Brakes, Hydraulic
Filed Apr 21, 200320,350 milesWA

I HAD TO REPLACE THE BRAKES IN MY 2001 SUBARU OUTBACK AFTER 20,000 MILES. I LIVED THE LAST TWO YEARS IN ALASKA AND WAS TOLD BY THE DEALER SERVICE DEPARTMENT IN SEATTLE THE SALT FROM THE ROADS CREATED EARLY CORROSION ON THE BRAKE PADS AND DISC. THE OUTBACK IS DESIGNED FOR MORE RUGGED DRIVING AND FOR GEOGRAPHIC LOCATIONS WITH HARSHER WINTERS. SOMETHING ABOUT THE DESIGN OF THE BRAKES CAUSES THE SALT AND DIRT FROM WINTER ROADS TO CHANNEL UP THROUGH THE BRAKE SYSTEM AND CAUSE EXCESSIVE WEAR AND TEAR. I JUST PAID FOR A COMPLETE BRAKE REPLACEMENT AS THE FRONT PADS WERE NO LONGER ENGAGING CORRECTLY AND THE BRAKES ARE VERY WORN DUE TO THE SALT.*JB

Tires
Filed Mar 14, 200329,489 milesNY

THE RIGHT REAR TIRE BLEW OUT WITH NO WARNING. *JB THE CONSUMER EXCESSIVELY CHECKED FOR CRACKS WHICH WERE FOUND ON ALL FOUR TIRES. SCC

Vehicle Speed Control
Filed Mar 11, 20038,500 milesNY

CAR HAS SIGNIFICANT HESITATION DURING PERIODS OF ACCELERATION, USUALLY AROUND 2500-3500 RPM. POTENTIALLY DANGEROUS IN MANY DRIVING SITUATIONS. HAVE REPORTED TO DEALER MULTIPLE TIMES. RESPONSE IS ALWAYS "CANNOT REPRODUCE - COMPUTER SHOWS OPERATING AS DESIGNED". CAR ALSO HAS SPONTANEOUS ACCELERATION AT LOW SPEED, SUCH AS FIRST TAKING FOOT OFF BRAKE.*JB

Tires
Filed Feb 27, 2003IL

THE FRONT PASSENGER TIRE BLEW OUT, WHICH CAUSED THE CONSUMER TO PULL OVER. *JB

Engine and Engine Cooling › Engine
Filed Jan 28, 200312,700 milesCA

WHILE IN MOTION AND DESCENDING A STEEP GRADE THE VEHICLE WILL INTERMITTENTLY ACCELERATE ON ITS OWN UP TO 4500 AND 5000 RPM'S. DEALER IS UNABLE TO DUPLICATE THE PROBLEM. *JG

Service Brakes, Hydraulic › Power Assist
Filed Jan 22, 200331,111 milesMA

DURING COLD WEATHER (TODAY WAS 15 F), BRAKES DO NOT WORK ON FIRST APPLICATION FROM A COLD START. BRAKES HAVE BEEN SERVICE TWICE (PADS REPLACED, ROTORS TURNED) BUT DEALER CANNOT REPLICATE PROBLEM SINCE THE CAR HAS WARMED UP.

Seats › Mid/Rear Assembly
Filed Jan 18, 200318,000 milesMI

REAR HEADRESTS DO NOT LOCK INTO UPRIGHT AND DOWN POSITIONS BECAUSE THE METAL SLEEVE INSIDE SEAT SLIPS OVER TIME. HAPPENED EVEN AFTER BEING FIXED ONCE BY DEALER.

Electrical System › Wiring
Filed Jan 18, 20033,000 milesMI

TWO CATASTROPHIC WIRING FAILURES IN MAIN COMPUTER WIRING LED TO VEHICLE SUDDENLY GOING DEAD. FIRST AT 3000 MILES TRACED TO SHORT IN MAIN RELAY WHICH WAS REPLACED. SECOND AT 16,000 MILES TRACED TO SHORT IN WIRE HARNESS UNDER THE PASSENGER FOOTWELL. POOR DESIGN PLACED THE ESSENTIAL COMPUTER WIRES UNDER THE PASSENGER FOOTWELL WHERE IT GETS CONSTANT PRESSURE WEAR. DEALER REPLACED WIRES INSIDE HARNESS AND ADDED CUSHIONING AROUND IT. THE SECOND FAILURE CREATES DOUBT THAT THE FIRST FAILURE WAS DUE TO A DEFECTIVE MAIN RELAY. BOTH FAILURE CAUSED THE VEHICLE TO BE DEAD. BOTH HAD NO WARNING EXCEPT THE FIRST TIME THE TEMPERATURE LIGHT CAME ON IMMEDIATELY BEFORE THE CAR WENT DEAD.

Tires
Filed Jan 10, 2003WY

WHILE TRAVELING AT 65 MPH, CONSUMER STATES RIGHT REAR TIRE BLEW 2 1/2 INCHES FROM THE RIM, AND THERE WERE SPLITS GOING ALL THE WAY AROUND TIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Wheels › Rim
Filed Dec 31, 2002WY

CONSUMER STATES WHILE DRIVING AND NO WARNING THE FRONT AND REAR WHEELS WOULD GET STUCK. DO TO DRIVING IN THE SNOW. CONSUMER STATES THE RIM SIZE ON THE VEHICLE IS 16". DEALER NOTIFIED. TS

Service Brakes, Hydraulic
Filed Dec 17, 2002NJ

WHILE DRIVING THE VEHICLE AT ANY SPEED AND APPLIED THE BRAKES, THE VEHICLE CAN EXPERIENCE EXTENDED STOPPING DISTANCE, VEHICLE SUFFERED SUDDEN ACCELERATION. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Visibility › Sun/Moon Roof Assembly
Filed Nov 13, 2002MD

VEHICLE IS LEAKING FROM THE SUNROOF ASSEMBLY (HINGES). DEALER REPAIR AN CONSUMER STATES THE PROBLEM IS REOCURRING. PLEASE PROVIDE FURTHER INFORMATION. WE DON'T HAVE NO RECALL LIKE THIS PROBLEM. MR

UnspecifiedFire
Filed Sep 18, 2002CT

WHILE DRIVING AT 20MPH AND WITH NO WARNING THE INSIDE OF THE DRIVER'S SIDE DOOR CAUGHT ON FIRE, THE CONSUMER WAS FORCED TO PULL OVER, THE FIRE CAUSED DAMAGE TO THE VEHICLE. DEALER NOTIFIED, THE DEALER REFUSED TO REPAIR THE CAR BUT THE VEHCIE WAS TAKEN TO ANOTHER SUBARU REPAIR SHOP WHERE THE MANUFACTURER REQUESTED THE CONSUMER SIGN A RELAEASE IN ORDER TO HAVE THE REPAIRS PAID FOR BY THEM, CONSUMER REFUSED. *AK *YH

Vehicle Speed Control
Filed Aug 21, 2002CA

THE VEHICLE BEGAN ACCELERATING ON ITS OWN WHILE DESCENDING A 1.5 MILE GRADE. THE PROBLEM REOCCURRED SEVERAL TIMES, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER BELIEVES THE VEHICLE IS DEFECTIVE. *YH

Power Train › Clutch Assembly
Filed Aug 13, 2002WI

THERE IS A DANGEROUS CLUTCH SHUDDER WHEN SHIFTING IN LOW GEARS. CAR CAN STALL IN BAD INTERSECTIONS. THIS IS DANGEROUS. THERE IS A LOT OF PUBLIC DISCUSSION ABOUT THIS PROBLEM HERE: HTTP://PUB1.EZBOARD.COM/FULTIMATESUBARUMESSAGEBOARDSTHENEWGENERATIONOFSUBARUS.SHOWMESSAGE?TOPICID=3533.TOPIC

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Jul 23, 2002PA

ORIGINAL JACK COLLAPSED WHILE JACKING UP FRONT END DRIVER SIDE. THE JACK WAS REPLACED AND AGAIN COLLAPSED WHILE JACKING UP THE DRIVER SIDE. IT APPEARS THE SHANK IS TOO LONG TO SUPPORT THE WEIGHT OF THE CAR.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 19, 2002NJ

CAR ATTEMPTS TO ACCELERATE WHEN APPLYING BRAKES TO COME TO A STOP. ENGINE ROARS AND IT IS DIFFICULT TO STOP CAR. PROBLEM HAPPENS INTERMITTENTLY AND USUALLY WHEN THE CAR IS GOING 5 MILES PER HOUR OR LESS. BRAKE PEDAL GOES ALL THE WAY DOWN WHEN ATTEMPTING TO STOP CAR.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 16, 2002MO

THERE IS SEVERE HESITATION WHEN PRESSING ON GAS PEDAL. CONSUMER IS AFRAID OF BEING REAR ENDED. *AK CONSUMER STATED THAT VEHICLE HAD A BAD HESITATION ON ACCELERATION FROM A STOP. ALSO BATTERY WAS DEAD. *YH

Parking Brake › Conventional
Filed Jun 11, 2002WA

PARKING BRAKE LOSES HOLD OVERNIGHT AND CAR ROLLS DOWN HILL IF NOT IN GEAR. (5 SPD). *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 6, 2002WA

I PURCHASED MY 2001 OUTBACK SEDAN IN SEPT OF 2000 AND HAVE HAD IT INTO THE DEALER FOR REPAIR 7 TIMES NOW FOR FRONT BRAKE ROTOR WARPAGE, THEY HAVE TURNED THE ROTORS TILL THEY COULDNT BE TURNED ANYMORE, THEN SUBARU OF AMERICA AUTHORIZED A NEW SET OF ROTORS AND THEY TOO HAVE WARPED AND CAUSE SEVERE SIDE TO SIDE SHAKING OF THE STEEERING WHEEL IN ALL BRAKING.AFTER SPEAKING WITH ALL SUBARU OF AMERICA REPS THEY HAVE SAID THEY WILL DO NO MORE TO THE CAR, AND AGREED THAT THEY ARE SEEING IT OTHER IDENTICAL OUTBACKS AND IT IS A PROBLEM BUT THEY REFUSE TO ACCEPT RESPONSIBILITY THAT THE ROTORS ARE NOT ADEQUET FOR THE STOPPING POWER OF THE CAR. THEY HAVE TOLD ME THAT I NEED TO NOT DRIVE IN THE CITY WITH IT, AND WHEN I DO TO RELEASE MY FOOT FROM THE PEDAL WHEN AT STOP LIGHTS, TRAFFIC ETC SO AS NOT TO HEAT THE ROTORS UP. NUMEROUSE OUTBACKS HAVE BEEN HAVING THE SAME PROBLEM AND THIS IS A MAJOR SAFTEY ISSUE SINCE THIS CAR WAS DESIGNED PARITICULARY FOR THE WINTER ELEMENTS, SNOW DRIVING ETC. WHEN YOU GO TO BRAKE IN ANY ELEMENT THE CAR SHAKES EXTREMLY BAD AND THEY HAVE BEEN IN THE CAR AND SEEN WHAT IT DOES, BUT CONTINUE TO BLAME THE PROBLEM ON THE DRIVERS.THE BRAKE ROTORS I AM TOLD ARE BEING MANUFACTURED SMALLER AND THINNER THEREFORE DO NOT DISAPATE HEAT AND THEN WARP. THIS PROBLEM BEGAN AT 4000 MILES AND IT HAS BEEN A MAJOR SAFTEY ISSUE AS I DO EXTREME MOUNTAIN PASS DRIVING IN ALL CONDITIONS. I AM ASKING FOR HELP NOT ONLY FOR MYSELF BUT FOR THE OTHER OWNERS OF SUBARUS WITH THE SAME DEFECT.THEY R

Power Train › Automatic Transmission
Filed May 9, 2002CA

VEHICLE SUDDENLY ACCELERATES WHILE DESCENDING STEEP HILL IN 1ST GEAR USING ENGINE AS BRAKE

Power Train › Clutch Assembly
Filed May 8, 2002MA

THE CLUTCH-SHUDDER PROBLEM HAS BEEN GOING ON SINCE THIS WINTER. IT HAPPENS MOST OFTEN IN THE MORNING, COLD SEEMS TO BE A FACTOR MOST OF THE TIME, AND IT SHUDDERS WHEN YOU GO FROM STOP TO GO. FIRST GEAR IS ALMOST IMPOSSIBLE TO GET OUT OF SMOOTHLY WITHOUT THE SHUDDERING. THE DEALER CANT SEEM TO REPLICATE THE PROBLEM, BUT I HAVE READ THE OTHER SUBARU OWNERS COMPLAINTS OF THE SAME PROBLEM ON THE SUBARU MESSAGE BOARD, SO I KNOW ITS MORE OF A PROBLEM THAN JUST OUR CAR. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761667

Suspension › Front
Filed Mar 15, 2002FL

WHILE TURNING STEERING WHEEL AND WITHOUT WARNING VEHICLE VIBRATED VIOLENTLY. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. THEY STATED THAT THEY WERE AWARE OF MALFUNCTION ON STEERING COLUMN; HOWEVER, HAVE NOT FOUND OUT WHAT THE CAUSE WAS.*AK

Tires
Filed Mar 6, 2002MD

WHEN THE ORIGINAL RECALLS OF THE WILDERNESS TIRES OCCURRED WE WERE TOLD BY SUBARU AND FIRESTONE THAT OUR SIZE TIRE WAS NOT EFFECTED. THESE TIRES WERE THE ORIGINAL EQUIPMENT ON THE CAR. LAST NIGHT WE WERE DRIVING HOME AT ABOUT 11:00 AND COMING DOWN THE EXIT RAMP FROM ROUTE 270 ONTO MIDDLEBROOK ROAD IN GERMANTOWN. MY HUSBAND HEARD A HISSING SOUND AND AT FIRST WE DISMISSED IT. ABOUT A HALF MILE LATER AT A LIGHT WE HEARD AN ADDITIONAL SOUND AND REALIZED THE REAR PASSENGER SIDE TIRE HAD GONE FLAT. MY HUSBAND PULLED OFF THE ROAD AND GOT OUT TO DISCOVER THE SIDEWALL HAD SEPARATED AND THE TIRE WAS EXTREMELY HOT. IT DID NOT SEPARATE TO THE POINT OF RIPPING THE TIRE ALL THE WAY THROUGH, BUT ENOUGH OF A GAP YOU COULD PUT YOUR FINGER IN. IT LOOKS LIKE THE SEPARATION GOES AT LEAST HALF WAY AROUND THE SIDE WALL (180 DEGREES) AND PROBABLY MORE. WE ROAD ON THE FLAT (AT A SNAIL'S PACE) THE MILE TO OUR HOME SINCE WE STILL HAD RUBBER BETWEEN THE RIM AND ROAD. THE SCAREY PART IS THAT IT WAS LATE, DARK AND IF WE'D GOTTEN STUCK ON ROUTE 270 IT WOULD NOT HAVE BEEN PLEASANT FOR MY HUSBAND TO CHANGE A TIRE UNDER THOSE CONDITIONS--IN FACT IT WOULD HAVE BEEN DOWNRIGHT DANGEROUS. ISN'T THIS THE SAME THING THAT HAPPENED TO ALL THOSE OTHER WILDERNESS TIRES--THAT THE SIDEWALL SEPARATED, RIPPED AND THE TIRE WRAPPED AROUND THE AXLE AND FLIPPED VEHICLES?! LUCKILY, BY THE GRACE OF GOD, OURS DIDN'T GO THAT FAR, BUT IT COULD HAVE. OUR OUTBACK IS A WONDERFUL CAR AND WE LOVE EVERY MINUTE OF DRIVING IT, BUT FOR A S

Suspension
Filed Feb 26, 2002IL

STEERING WHEEL VIBRATION AT HIGHWAY SPEED (50-70 MPH) (TIRESIZE: 225/60/R16)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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