2003 Subaru Outback

Routine

Owners filed 93 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 15 times.

When it fails
020k40k60k90k120k200k

64 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 74,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags18
101
Engine and Engine Cooling8
000
Vehicle Speed Control7
100
Engine and Engine Cooling › Engine5
000
Engine4
000
Wheels3
000
Tires3
000
Suspension3
000
Power Train › Automatic Transmission3
000
Electrical System3
010

15 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module20V001000
Filed Jan 2, 2020258,813 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.

Air Bags › Frontal › Passenger Side › Inflator Module20V003000
Filed Jan 2, 2020111,562 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.

Air Bags › Frontal › Passenger Side › Inflator Module20V002000
Filed Jan 2, 2020127,547 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.

Air Bags › Frontal › Passenger Side › Inflator Module16V359000
Filed May 25, 2016146,010 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKB-16. Note: This notice is only for vehicles that were not covered by 16V-358 for Zone A.

Air Bags › Frontal › Passenger Side › Inflator Module16V358000
Filed May 25, 2016302,127 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.

Air Bags › Frontal › Passenger Side › Inflator Module16V361000
Filed May 25, 201662,940 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming, or "Zone C.". These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKC-16. Note: This recall covers vehicles that were not previously covered in 16V-358 for Zone A or 16V-359 for Zone B.

Air Bags › Frontal › Passenger Side › Inflator Module15V323000
Filed May 28, 2015432,016 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.

Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1-800-955-9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V-399 (WQL-48) and partially supersedes recall 14V-763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed NHTSA of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.

Air Bags14V763000
Filed Dec 1, 20144,175 vehiclesSubaru Of America, Inc.

Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V-471. This recall has been partially superseded by 15V-323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V-323.

Fuel System, Gasoline › Delivery › Fuel Pump13E065000
Filed Nov 29, 2013397 vehiclesAirtex Products, Lp

Defect. Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.

Vehicle Speed Control › Cables04V128000
Filed Mar 16, 2004127,580 vehiclesSubaru Of America, Inc.

Defect. ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

Risk. IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

Showing 10 of 15 campaigns, newest first.

What owners reported

Newest filings
Exterior Lighting
Filed Dec 17, 201880,000 milesNV

MY COMPLAINT IS MY HEADLIGHTS' THEY'RE CLOUDY. ON NOV. 29, 2018 THE INSTITUTE OF HIGHWAY SAFETY RELEASED A REPORT THAT SAID THAT 'MOST BASE MODEL CARS HAVE POOR-QUALITY HEADLIGHTS. MY COMPLAINT IS THE CAR MANUFACTURERS CREATED THIS PROBLEM WHEN THEY DECIDED DECADES AGO THAT PLASTIC WAS A BETTER SHIELD OVER THE HEADLIGHTS THAN GLASS. MY SUGGESTION IS TO MAKE THE CAR MANUFACTURERS GO BACK TO INSTALLING GLASS OVER THEIR HEADLIGHTS OR U.S. DRIVERS ARE ALWAYS GOING TO HAVE CLOUDY HEADLIGHTS. EVEN WHEN WE BUFF THEM OUT AND MAKE THEM SHINE AGAIN, IT ONLY LAST 6 OR 7 YEARS. THIS IS RIDICULOUS AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD CHANGE THIS FLAW IN AUTO MANUFACTURING BY MAKING IT A LAW TO USE GLASS WHEN THEY BUILD THEIR HEADLIGHTS IN THE FUTURE.

Air Bags
Filed Aug 24, 2018TX

2003 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE FRONT PASSENGER SIDE AIRBAG. *LD THE CONSUMER REFUSED TO HAVE THE RECALL REPAIR COMPLETED DUE TO BEING AFRAID OF ENTERING AN INTERSECTION LEADING TO THE DEALER'S REPAIR SHOP. *JS

Air Bags
Filed Dec 22, 2017MI

TAKATA RECALL. THE CLOSEST SUBARU DEALERSHIP IS 125 MILES AWAY. WHEN I CALLED SUBARU WE WERE TOLD THAT THE CAR MUST BE REPAIRED AT A SUBARU DEALERSHIP. THIS CONSTITUTES A HARDSHIP FOR US TO HAVE A MANUFACTURER DEFECT REPAIRED FOR A NUMBER OF REASONS. 1) I AM HANDICAPPED AND HAVE TROUBLE SITTING IN A CAR FOR THAT LONG. 2) THERE IS 3 FEET OF SNOW ON THE GROUND 3) THIS IS OUR ONLY MODE OF TRANSPORT.

Tires
Filed Dec 4, 2017PA

PRIMEWELL TIRES DEVELOPED WAVE AND INTENSE ROAD NOISE EVEN AT 50% TREAD.. HAVE BEEN BALANCED/ALIGNED REGULARLY

Air Bags
Filed Nov 7, 201774,221 milesMT

ON OR ABOUT OCT 23, 2017, RECEIVED 3RD NOTICE OF AIRBAG RECALL. APPT WITH SUBARU MISSOULA, MT FOR RECALL. AT 9:45 ON FRI NOV 3, 2017 INFORMED THAT THE MANAGER "JUST A FEW MINUTES AGO" RECEIVED, RECALL OF RECALL" AND NO PARTS THERE. MY 2003 "MAY NOT NEED A REPLACEMENT." SAID WOULD DO A CHECK TO SEE. UNDER PROTEST I SIGNED, AFTER 1 AND HALF HOURS, REQUESTED ANOTHER SIGNATURE WHICH ALSO UNDER PROTEST I SIGNED. "IT WON'T COST YOU ANYTHING." 85 YEAR OLD SINGLE WOMAN. 50 MILES NEAREST SUBARU DEALER. NOTHING SAID ABOUT RESULT OF TEST. KEYS RETURNED TO ME.

Air Bags
Filed Oct 9, 2017131,000 milesOR

MY 2003 SUBARU OUTBACK HAD A BAD AIRBAG INFLATOR AND HAS ALSO BLOWN THE HEAD GASKET SEVERAL TIMES, REQUIRING IT TO BE REBUILT THREE TIMES. WHILE I LOVE MY OUTBACK, I WONDER IF I WILL WANT TO BUY ANOTHER ONE. BEING STRANDED BY MY CAR AND HAVING TO TAKE THE BUS IN THE WINTER TIME WAS VERY DIFFICULT AS WAS HAULING GROCERIES ON THE BUS IN A ROLLING SUITCASE WHILE AWAITING REPAIRS.

Service Brakes
Filed Sep 13, 20172,555,000 milesIL

I RECENTLY HAD MY OUTBACK TOWED BECAUSE MY CAR WOULDN'T SHIFT OUT OF PARK. 1ST I CHECK THE NEUTRAL SAFETY SWITCH, GOOD TO GO NO PROBLEM. THEN MOVE ON TO MY FUSES, OKAY GREAT. INVESTIGATE SOME MORE TO FIND OUT THE WIRING ON THE OUTBACK HAS SOME DEFAULTS, I LOOK MORE INTO IT AND IT SEEMS IT'S NOT JUST ME WITH THE PROBLEM. MY CAR IS OLD AND CARRIES A LOT OF MILES, KEEP IN MIND THIS CAR IS MADE FOR THAT, BUT PEOPLE SEEM TO HAVE THE SAME PROBLEM AS ME WITH LOWER MILES. THE CARS LIFTGATE WIRE HARNESS IS A HUGE WEAKNESS ON THIS CAR. I REALLY HOPE YOU GUYS WILL LOOK MORE INTO THIS AND RECALL IT. I LOVE MY SUBY AND HAVE GREW UP IN IT AND NOW HAVE THE HONOR OF OWNING IT. WE STILL HAVE MANY MORE YEARS OF DRIVING TOGETHER SO PLEASE LOOK INTO THIS SO I CAN KEEP HER AS LONG AS POSSIBLE. TEMP FIX IT TO REMOVE BRAKE #4 HARNESS AND UNPLUG TO KEEP FROM BLOWING AND SMOKING. KEEP IN MIND ONLY LEAVES ME WITH 3 BRAKE LIGHTS. (THE ONE UNPLUGGED IS THE ONE ON THE HATCHBACK RIGHT SIDE) THIS IS VERY UNSAFE TO NOT HAD STABLE WIRING IN THE BRAKE LIGHTS, MY CAR WAS SMOKING. I CURRENTLY DO HAVE A 30 FUSE IN THAT SEEMS TO BE ABLE TO HOLD BETTER.

Air Bags
Filed Aug 5, 2017PA

WE RECEIVED A POSTCARD ABOUT THE TAKATA PROBLEM FROM COCHRAN SUBARU OF BUTLER COUNTY PA. PER INSTRUCTIONS, WE CALLED. THEY TOLD US PARTS WERE NOT AVAILABLE AND WE WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. WE HAVE NOT HEARD FROM THE DEALER OR FROM SUBARU USA. WHERE DOES THAT LEAVE US?

Air Bags
Filed Jun 6, 201760 milesFL

AIR BAG RECALL.

Air Bags
Filed Mar 22, 2017NH

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Suspension
Filed Feb 2, 2017100,000 milesNJ

TL* THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR SUSPENSION SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS A RECALL REGARDING THE REAR SUSPENSION SUBFRAME CORROSION, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL DETAILS AND FAILURE MILEAGE WERE UNKNOWN.

Air Bags
Filed Jan 11, 2017SC

TAKATA RECALL. HAVE BEEN WAITING NEARLY 1 YEAR FOR AIRBAG REPLACEMENT.

Air Bags
Filed Nov 28, 2016NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/17*LJ THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 09/07/2017*JS

Air Bags
Filed Oct 17, 2016PA

TL* THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 26, 2016140,000 milesWA

TAKATA RECALL: THE PASSENGER SIDE AIR BAG NEEDS TO BE REPLACED. SUBARU HAVE TOLD ME THAT THEY DO NOT HAVE THE PARTS NEEDED FOR THIS RECALL. MY WIFE AND I ARE OVER SEVENTY AND I NEED TO USE THIS VEHICLE WITH HER IN THE PASSENGER SEAT. IF REPLACEMENT IS CURRENTLY IMPOSSIBLE, SUBARU NEEDS TO PROVIDE ME WITH A LOANER.

Air Bags
Filed Aug 26, 2016TN

TAKATA RECALL

Air Bags
Filed Aug 16, 2016NC

TAKATA RECALL: SUBARU HAS SENT ME A LETTER INFORMING ME OF THE RECALL. THEY FURTHER STATE THAT I SHOULD NOT DRIVE WITH A PASSENGER, AND THAT THEY DON'T HAVE PARTS TO EFFECT REPAIRS. THIS IS UNACCEPTABLE. WHAT CAR SHOULD I DRIVE WHEN MY FAMILY NEEDS TO GO SOMEWHERE?

Air Bags
Filed Aug 13, 2016MA

TAKATA RECALL--THIS IS MY ONLY MODE OF TRANSPORTATION. I'VE READ OF THE DEATHS FROM EXPLOSION OF THE TAKATA AIR BAGS WHICH COULD HIT ANYONE IN THE CAR. I FEEL IT VERY UNSAFE FOR ME AND MY PASSENGERS TO RIDE IN THIS CAR WHICH MAKES MY CAR UNUSABLE. SUBARU HAS NO DATE IN SITE AS TO WHEN THEY CAN REPLACE THIS DEFECTIVE AIR BAG. I WAS ABOUT TO SELL MY CAR, BUT NOW IT HAS NO VALUE NOR WOULD ANYONE WANT TO BUY IT OR RIDE IN IT. I FIND THAT HAVING NO REMEDY UNSATISFACTORY AS WELL AS HAVING NO SAFE TRANSPORTATION. WHAT AM I TO DO?

Air Bags
Filed Aug 8, 2016ME

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3410000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jun 19, 2016123,400 milesWA

AFTER PREVIOUS REPAIRS TO TRANSMISSION FLUID LEAK AND HEAD GASKET REPAIR, THE CAR'S TRANSMISSION FAILED AND HAD TO BE REBUILT. THE TRANSMISSION FAILED AS I WAS DRIVING. I COULD NOT SHIFT FROM FIRST TO SECOND. I WAS ABLE TO GET THE CAR TO THE DEALER BY DRIVING IN FIRST AND LIVING WITH A SHARP CLUNK INTO SECOND. I WAS CLOSE TO THE DEALER OR ELSE THIS WOULD HAVE BEEN A TOW. IF THIS HAD HAPPENED ON THE FREEWAY IT COULD HAVE BEEN CATASTROPHIC.

20 of 93 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
202616000Routine
202580020Routine
2024102020Routine
202389210Routine
2022463440Above average
2021296410Above average
2020896670Above average
20191,033320Above average
2018811340Above average
2017917430Do not drive
2016643430Do not drive
2015510550Do not drive
20142081020Above average
20132961261Fatalities reported
20122921660Above average
20116511660Above average
20103601830Above average
20091061330Routine
2008226830Above average
2007129820Routine
2006276730Above average
2005273930Above average
2004901140Routine
2003 — this page931510Routine
2002143500Routine
2001171450Routine
2000207253Fatalities reported
1999111110Routine
1998127221Fatalities reported
199779420Routine
199646210Routine
19952100Routine

Compare every Outback year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 2, 2020. Source: NHTSA Office of Defects Investigation.