Owners filed 9 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
3
0
0
0
Steering
2
1
0
0
Air Bags
2
0
0
0
Structure
1
0
0
0
Lane Departure › Blind Spot Detection
1
0
0
0
1 safety recall
Part 573 reports
Electrical System › Ignition16V502000
Filed Jul 5, 20168,367 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
What owners reported
Newest filings
SteeringCrash
Filed Aug 31, 2024OH
Steering gear linkage went out
Structure
Filed Jul 1, 202416,400 milesFL
The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.
Steering
Filed Mar 6, 2024FL
Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.
Electrical System
Filed Sep 1, 2023AZ
Electrical system shut off and I lost control of car
Air Bags
Filed Feb 14, 2023120,000 milesTX
The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.
Electrical System
Filed Oct 11, 2022TX
Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.
Lane Departure › Blind Spot Detection
Filed Aug 12, 2022MI
I keep getting a message stating "service side detection system" every time my car is started. This happened shortly after getting a car wash. I no longer can use the blind spot system in my car. I have done some research online and have seen that this is a common issue in chevy cars, (NHTSA Bulletin Subject N172097060) and I'm seeing a few videos pop up on Youtube(https://www.youtube.com/watch?v=UW6pyWp2uKo). I have yet to take it to the dealer as I keep reading online that it will cost $500+ to fix but I'm willing to in order to get some kind of investigation started to make Buick/GM pay for the repair.
Electrical System
Filed Mar 14, 2021GA
THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED
Air Bags
Filed Dec 1, 201855,021 milesTX
I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 5, 2016. Source: NHTSA Office of Defects Investigation.