Page 7 of 7 · complaints 301–330 of 330

2002 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Visibility › Rear Window Wiper/WasherCrash
Filed Jun 9, 2004TX

WHILE DRIVING THE VEHICLE IN THE RAIN WINDSHIELD WIPER ON DRIVER'S SIDE FAILED. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK

Structure › Body
Filed Apr 25, 200425,000 milesMN

THE BODY OF MY 2002 PONTIAC GRAND PRIX SEEMS TO BE SEPARATING AT THE SEAM WHERE THE QUARTER PANEL AND THE ROOF ADJOIN ON BOTH SIDES. ON THE LEFT SIDE(DRIVERS) THE QUARTER PANEL IS BUCKLED BELOW THE WINDOW FOR NO APPARENT REASON.*AK

Fuel System, Gasoline › Fuel Injection System › InjectorsCrash2 injured
Filed Apr 1, 200440,581 milesLA

THIS CAR HAS DIED SEVERAL TIMES, AND WHEN IT DOES, ALL OF THE POWER EQUIPMENT FAILS, AND I CAN'T TURN THE WHEEL OR STOP THE VEHICLE VERY QUICKLY, AND I RECENTLY HAD A SERIUOS ACCIDENT DUE TO THIS FACTOR. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 2, 200436,000 milesNJ

WHEN THE WIPERS WERE TURNED OFF THE BLADES WOULD STOP IN THE MIDDLE OF THE WINDSHIELD. THE DEALER REPLACED THE MOTOR TWICE BUT THE PROBLEM RECURRED IN LESS THAN THREE WEEKS. THE MANUFACTURER IS AWARE OF THE PROBLEM. *NM

Service Brakes, Hydraulic
Filed Jan 15, 20049,000 milesNY

THE ROTORS WARPED......FRONT & BACK....THE DEALERSHIP TURNED THEM AND TOLD ME THAT IT WOULD HAPPEN AGAIN AND THAT THEY ARE COVERED FOR ONLY 14000 MILES...AND THAT IT'S JUST THE WAY THEY ARE MADE ANYMORE (CHEAP)...AND THERE IS NOTHING THEY CAN DO ABOUT IT..I READ A LOT OF LETTERS ON THE SAME PROBLEM FOR 2002 GRAND AM'S...AND OTHER GM & CHRYSLER CARS & VANS..... I WENT THRU THE SAME THING WITH MY 1995 DODGE INTREPID....35000 MILES ON IT & THE ROTORS WERE TURNED ONCE & REPLACED 3 TIMES AT MY EXPENSE... WHAT IS GOING ON ?....DO WE HAVE ANY RECOURSE?

Suspension
Filed Jan 15, 200438,356 milesTX

SUSPENSION - WHEEL BEARING FAILURE - REPLACED WHEEL HUB TRANSMISSION - CAR TRYING TO GO INTO REVERSE AND DRIVE AT SAME TIME. GEAR IN TRANSMISSION FAILURE. REPLACED TRANSMISSION PAINT - SEVERAL AREAS ON CAR PAINT COMING OFF AND RUSTING. WET SANDED SOME AREAS AND BRUSH TOUCHED UP LEAVING GLOBS OF PAINT IN THESE AREAS. EFFORTS TO REMOVE ETCHING RESIDUE ON TRUNK RESULTED IN DEALER PAINT DEPT. SCRATCHING TRUNK AND SPOILER. I NOTIFIED MANAGER. ATTEMPTS TO REMOVE SCRATCHES WERE UNSUCCESSFUL CAR WAS RETURNED TO ME WITH SCRATCHES. PAINT ON HOOD COMING OFF AND RUST STARTING. WERE SUPPOSED TO REPAIR BUT FAILED TO DO SO. INFORMED PAINT MANAGER I WAS DISSATISFIED BUT HIS HANDS ARE TIED BECAUSE OF USED CAR MANAGER. I INFORMED THEM I WOULD BE CONTACTING GM. THE REPLY WAS DO WHAT YOU GOTTA DO. DEALERSHIP IS TWIN CITY IN PORT ARTHUR, TX

Vehicle Speed Control
Filed Jan 9, 200413,000 milesMS

WHILE DRIVING AT ANY SPEED SPEEDOMETER INTERMITTENTLY DID NOT WORK. VEHICLE HAD BEEN TO THE DEALER FOUR TIMES CONCERNING THIS PROBLEM. DEALER DID NOT DO ANYTHING ABOUT THE PROBLEM BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. *AK

Suspension › Front › Control Arm › Lower Arm
Filed Jan 8, 200425,000 milesFL

CAR RIDE ROUGH. LOWER ARM BUSHING GO BAD. PONTIAC DEALER TRIED TO PUSH OFF PROBLEM ON TIRES. CHEVY DEALER (GM) FOUND PROBLEM. REPLACE UNDER WARRANTY. THREE MONTH TO FIND PROBLEM PONTIAC DEALER HAD CAR TWICE. *LA

Exterior Lighting › Headlights
Filed Jan 7, 2004PA

HEADLIGHT AND DASHBOARD LIGHTS FLASH INTERMITTENTLY, APPROXIMATLEY EVERY 2 SECONDS. HAD IT LOOKED AT TWICE BY AW GOLDEN PONTIAC IN READING PA AND WAS TOLD MY CAR "WAS KNOWN TO DO THAT, AND IT CAN'T BE FIXED." ALSO, I CAN LEAVE IT THERE "FOR THE MECHANIC TO DRIVE IT HOME AT NIGHT, SO HE CAN SEE WHAT I'M TALKING ABOUT." MY CAR DOES NOT HAVE THIS PROBLEM EVERYTIME I DRIVE AT NIGHT, MAYBE EVERY OTHER NIGHT, BUT IT IS NO-STOP WHEN IT STARTS. DRIVERS IN FRONT OF ME HIT THEIR BRAKES, BECAUSE THEY THINK I'M FLASHING THEM. I CAN SEE THIS CAUSING A PROBLEM IF I HAVE TO DEAL WITH A PERSON HAVING ROAD RAGE.*AK

Electrical System
Filed Dec 31, 2003NJ

THE HEAD LIGHTS FLICKERED ON AND OFF AS IF THEY WERE BEING TURNED ON AND OFF. THE DEALER HAS BEEN CONTACTED. PLEASE DESCRIBE FURTHER. *JB

Service Brakes, Hydraulic
Filed Nov 24, 2003NJ

WHILE DRIVING, THERE WAS A WEIRD NOISE AND IT FELT LIKE THE REAR BRAKE WERE PULLING. THE CONSUMER TOOK TO THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE REAR PADS AND ROTORS. PLEASE DESCRIBE FURTHER. *JB

Vehicle Speed ControlCrash
Filed Oct 28, 200313,000 milesFL

WHILE PARKING IN A PARKING SPACE VEHICLE SUDDENLY ACCELERATED WHEN SHIFTING FROM PARK INTO DRIVE, COLLIDED AND SUBMERGED COMPLETELY INTO A POND. DRIVER WAS RESCUED BY THE FIRE DEPARTMENT.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Oct 22, 200358,000 milesCT

DRIVER WAS UNABLE TO DETERMINE THE AMOUNT OF GASOLINE IN THE VEHICLE BECAUSE THE FUEL GAUGE STOPPED OPERATING. DEALER WILL REPAIR THE VEHICLE BUT DID NOT INFORM THE CONSUMER OF THE PARTS THAT NEEDED TO BE REPLACED. *AK

Electrical System › Ignition
Filed Sep 19, 2003CA

I HAVE A BURGUNDY 2002 GRAND PRIX. WHENEVER I TURN IT ON, IT HAS AN EXTENDED CRANK. IT SOUNDS LIKE IT IS STRUGGLING TO TURN ON. I HAVE TAKEN IT TO THE DEALER THREE TIMES AND AM SCHEDULED TO TAKE IT IN AGAIN A FOURTH TIME. THE LAST TIME I WAS THERE THEY TOLD ME THAT ALL OF THE 2002 MODELS HAD AN EXTENDED CRANK AND THAT THERE WAS PROBABLY NOTHING THAT COULD FIX IT. *JB

Service Brakes, HydraulicCrash1 injured
Filed Aug 1, 2003VA

WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN ON A WET SURFACE. THE DEALER WAS NOTIFIED. *AK THE BRAKE WAS APPLIED WITH EXCESSIVE FORCE AND THE PEDAL HAD GONE TO THE FLOOR. AFTER 5 TO 10 SECONDS, THE BRAKES ENGAGED AND A LOUD GRINDING SOUND WAS HEARD ALONG WITH PULSATION WHILE COMING TO A SUDDEN STOP. THE VEHICLE COLLIDED WITH AN SUV IN FRONT. THE PASSENGER SIDE SEAT BELT HAD BROKE DURING THE ACCIDENT. *SCC *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 11, 2003IL

INTERMITTENTLY ABS BRAKING SYSTEM LIGHT APPEARED ON THE DASHBOARD. DEALER HAS INSPECTED VEHICLE TWICE, AND PROBLEM STILL RECURRING. *AK

Power Train › Automatic Transmission
Filed Jun 26, 2003GA

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING TRANSMISSION WILL NOT PULL OVER. *AK

Unknown or Other
Filed Jun 25, 2003TX

I DRIVE A 2002 PONTIAC GRAND PRIX GT. THIS CAR COMES EQUIPPED WITH A PASS-THROUGH FROM THE BACK SEAT TO THE TRUNK. IT LOCKS FROM THE INSIDE. WHEN YOU STOP HARD, TO AVOID AN ACCIDENT, OR BECAUSE OF TRAFFIC, ITEMS FROM THE TRUNK COME CRASHING INTO THE CABIN OF THE CAR. THE PASS-THROUGH LOCK IS STILL IN THE "LOCKED" POSITION AND ITEMS FROM THE TRUNK END UP BEING PROJECTED INTO THE BACK SEAT, AND I FEAR, IF THE STOP IS HARD ENOUGH, THAT THE ITEMS IN THE TRUNK MIGHT ACTUALLY END UP IN THE FRONT SEAT, EITHER HITTING THE DRIVER, OR HITTING THE GEAR SHIFT KNOB. THIS CAN BE A POTENTIALLY DANGEROUS SITUATION BECAUSE I ALMOST HAD A WRECK WHEN IT HAPPENED BECAUSE I DID NOT KNOW WHAT WAS GOING ON. IF REAR-ENDED OR BRAKING HARD, THIS HAPPENS, ITEMS IN THE TRUNK CAN DO SERIOUS DAMAGE TO THE DRIVER OR PASSENGER, OR COULD ACTUALLY CAUSE AN ACCIDENT WHEN THE PASS-THROUGH FAILS. THE LOCK IS MADE OF CHEAP METAL THAT BENDS AND IT LOCKS INTO A CHEAP PLASTIC GROOVE. I TOOK IT TO THE DEALER TO HAVE IT CHECKED OUT AND IT WAS DETERMINED THAT THEY ARE ALL MADE THE SAME WAY AND NOTHING CAN BE DONE. I DO BELIEVE THAT THIS PROBLEM COULD CAUSE SERIOUS DAMAGE TO AN OCCUPANT OF THE CAR, OR COULD EVEN CAUSE AN ACCIDENT IF IT WERE TO HAPPEN (IT SCARED ME TO DEATH WHEN IT HAPPENED BECAUSE IT MADE A LOUD CRASHING SOUND). I CARRY A BOWLING BALL IN MY TRUNK. THE LAST THING I NEED IS A 16 POUND BOWLING BALL TO COME CRASHING INTO THE CABIN OF THE CAR. PONTIAC (GM) NEEDS TO RE-ENGINEER THIS AND MAKE IT SAFER FOR DRIV

Air Bags › FrontalCrash
Filed Apr 22, 2003NY

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB

Seat Belts › FrontCrash
Filed Apr 22, 2003NY

THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE SEAT BELTS FAILED TO RESTRAIN THE CONSUMER. *JB

Interior Lighting
Filed Jan 31, 2003PA

HEADLIGHT AND DASHBOARD LIGHTS FLASHED INTERMITTENTLY. DEALERSHIP INFORMED THAT FLASHING HEADLIGHTS AND DASHBOARD LIGHTS ARE COMMON AND CANNOT BE FIXED. MANUFACTURER STATED THAT THERE WAS A PROBLEM WITH THE NEW PA EMISSIONS AND WON'T BE FIXED. *TT

Visibility › Power Window Devices and Controls
Filed Dec 23, 2002IN

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FRONT WINDOW WOULD FALL OFF THE TRACK CAUSING A LOUD NOISE AND A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Tires › Sidewall
Filed Oct 23, 2002VA

THE CONSUMER WAS DRIVING AND FELT A PULLING AND WITH OUT STEERING, HEARD A FLAPPING NOISE. THE CONSUMER NOTICED THE LEFT REAR TIRE WITH NO SIDES COMING APART/NOT COMPLETELY FLAT. THE CONSUMER FEELS THAT THIS TIRE IS DEFECTIVE AND COULD HAVE CAUSED A DEADLY ACCIDENT. THE TIRE WAS SENT TO GOODYEAR, WHERE THEY SAID THE PROBLEM IS DUE TO ROAD DAMAGE, BUT THE CONSUMER'S HUSBAND DOESN'T RECALL HITTING ANYTHING. (CAUSED A 1-2 INCH SLIT IN THE TREAD) TIRE SIZE#P2256R16 *SCC

Tires › Tread/Belt
Filed Oct 4, 2002VA

ORIGINAL TIRES ON A PONTIAC GRAND PRIX 2002, P22560R16. TREAD SEPARATION ON DRIVER REAR TIRE. *MR CONSUMER WAS INFORMED BY GOODYEAR THAT TREAD SEPARATION WAS CAUSED BY ROAD DAMAGE.*JB

Air Bags
Filed Sep 23, 2002WI

CONSUMER STATES THAT THE AIR BAG LIGHT ON THE VEHICLE WILL CONTINUOUSLY STAY ON. CONTACTED DEALER PLEASE PROVIDE FURTHER INFORMATION.*JB

Electrical System
Filed May 27, 2002AL

COMPLETE FAILURE OF ELECTRICAL SYSTEM. FIRST OCCURRENCE CAUSED COMPLETE LOCK-UP OF IGNITION, STEERING, TRANSMISSION, AND FUEL SYSTEMS. (APRIL, 2002) SECOND FAILURE CAUSED FAILURE TO START, AND RESETTING OF ALL ELECTRONICS. DEALER HAS ATTRIBUTED TO BATTERY FAILURE AND REPLACED SAME. AM CONCERNED THAT A SYSTEM FAILURE WILL OCCUR DURING VEHICLE OPERATION CAUSING LOSS OF STEERING, BRAKES, ETC. THAT COULD RESULT IN A SEVERE CRASH.*AK

Electrical System › Wiring › Interior/Under DashFire
Filed Apr 12, 2002TN

WHILE VEHICLE WAS PARKED IN GARAGE IT CAUGHT ON FIRE AND BURNED GARAGE AND MOST OF THE HOUSE. FIRE STARTED IN COMPUTER AREA. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Electrical System › Wiring › Interior/Under DashFire2 injured
Filed Jan 20, 2002MI

WHILE DRIVING THE VEHICLE, THE ONSTAR COMMUNICATIONS SYSTEM ACTIVATED 4 TIMES ON IT'S OWN BEFORE CONSUMER NOTICED THAT THE VEHICLE WAS ON FIRE. THE ONSTAR COMMUNICATIONS BOX IS LOCATED IN THE LEFT, REAR CORNER OF THE VEHICLES TRUNK. *AK VEHICLE WAS TOWED AND HAS BEEN INSPECTED, HOWEVER VEHICLE HAS NOT BEEN REPAIRED. CONSUMER HAS REPEATEDLY CONTACTED MANUFACTURER AND SERVICE MANAGER AS TO WHEN THE REPAIRS WOULD COMMENCE, BUT CONSUMER HAS YET TO RECEIVE A SATISFACTORY RESPONSE. *TT

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 4, 2002OH

WHILE TRAVELING APPROXIMATELY 20 MPH, AND MAKING A LEFT TURN IN TRAFFIC,THE ENGINE LOST POWER AND SHUT OFF UNEXPECTEDLY, ALL ELECTRICAL FUNCTIONS CONTINUED TO OPERATE, THIS PROBLEM OCCURRED APPROXIMATELY SIX MORE TIMES INTERMITTENTLY WHILE TRAVELING AT VARIOUS SPEEDS, DEALERSHIP HAS EXAMINED THE VEHICLE THREE TIMES, AND COULD NOT REPRODUCE THE PROBLEM.*AK CONSUMER ALSO STATED THE ALTERNATOR MAKES A LOUD HUMMING NOISE THROUGH THE RADIO, THERE IS A RATTLE NOISE FROM THE LEFT WHEEL /SUSPENSION AREA, AND THERE IS A HOLE IN THE REAR INTERIOR OF THE DOOR PANEL, THE FRONT PASSENGER SEAT HAS A RIPPLE IN THE LEATHER.*SLC

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 9, 2001VA

260 MILES ON ODOMETER - SEVERE SLOSHING NOISE IN FUEL TANK - NOT NOTICEABLE ON OTHER GRAND PRIX'S - AT 233 MILES, FITTING ON TRANSMISSION COOLER FAILED, CAUSING LOSS OF TRANSMISSION FLUID AND FUNCTION. VEHICLE TOWED TO DEALER. DIAGNOSIS - IMPROPER INSTALLATION OF FITTING.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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