Page 3 of 7 · complaints 101–150 of 330

2002 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Electrical System
Filed Nov 25, 2014183,000 milesNY

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE KEY FAILED TO RELEASE OUT OF THE IGNITION AND THE SHIFT LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION START SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

Service Brakes
Filed Oct 9, 201435,000 milesIL

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE EMERGENCY BRAKE WAS ACTIVATED IN ORDER TO STOP THE VEHICLE. THE CONTACT MANAGED TO COAST DOWN AN EXIT RAMP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Electrical System
Filed Oct 8, 201490,000 milesFL

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, IT BECAME VERY DIFFICULT TO REMOVE FROM THE IGNITION. IN ADDITION, THE DIGITAL DISPLAY AND THE HEADLIGHTS FLICKERED. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

Air BagsCrash2 injured
Filed Sep 8, 201478,000 milesNE

MY DAUGHTER WAS DRIVING ON A GRAVEL ROAD, GOING AROUND A CURVE. ANOTHER VEHICLE CAME AROUND THE CURVE FROM THE OPPOSITE DIRECTION AND HIT HER HEAD ON. BOTH AIR BAGS FAILED TO DEPLOY. MY DAUGHTER (DRIVER) AND A PASSENGER BOTH HAD MINOR HEAD INJURIES DUE TO HITTING THE WINDSHIELD. THE CAR IS CONSIDERED A TOTAL LOSS. I WAS NEVER NOTIFIED OF ANY RECALL ON THE AIR BAGS. BOTH GIRLS HAD TO SEEK MEDICAL ATTENTION DUE TO THE CONCERN OF HEAD INJURY AND/OR CONCUSSION, RESULTING IN MEDICAL COSTS. *TR

Electrical System › Ignition › Switch
Filed Aug 27, 2014134,361 milesCA

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE REMAINED ON WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,361.

Electrical System
Filed Aug 26, 2014110,000 milesTX

DRIVING ON HIGHWAY, BACK DRIVER'S SIDE WINDOW COMES CRASHING DOWN INTO CAR DOOR, FOR NO REASON. THEN BACK PASSENGER WINDOW STOPS WORKING COMPLETELY, A FEW WEEKS LATER. DRIVER'S SIDE WINDOW STARTS SLIDING DOWN AS CAR IS IN MOTION AFTER TURNING CORNER, I GRABBED WINDOW TRYING TO HOLD ONTO IT, SO IT WOULDN'T DROP ALL THE WAY DOWN INTO THE DOOR, RUSHING HOME SO MY HUSBAND COULD TAPE UP THE WINDOW TILL WE COULD GET IT FIXED. NOW THE FRONT ELECTRONIC PASSENGER WINDOW WILL NOT MOVE UP OR DOWN. THIS HAS HAPPENED WITHIN A FEW MONTHS OF EACH OTHER FOR " NO EXPLAINABLE REASON". MY HUSBAND AND I ARE IN OUR 50'S, WITH NO CHILDREN OR PASSENGER'S IN THE CAR, AND HAVE NEVER HAD THIS HAPPEN TO ANY CAR WE'VE OWNED IN THE PAST. HELP, WE KNOW THIS IS VERY DANGEROUS AND NOT NORMAL! *TR

EngineFire
Filed Aug 12, 2014191,000 milesIN

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE FIRE CHIEF STATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000.

Electrical System
Filed Aug 11, 201448,000 milesVA

ROUTINELY EXPERIENCES IGNITION SWITCH PROBLEMS. KEY CAN BE REMOVED WHILE CAR IS STILL RUNNING AND FROM OTHER SWITCH POSITIONS. ONE TIME THE KEY WAS REMOVED IN THE ACCESSORIES POSITION BY MISTAKE, AND UNKNOWINGLY THE BATTERY DRAINED, REQUIRING A AAA SERVICE VISIT. THIS 2002 AUTO SHOULD BE INCLUDED IN THE RECALL ON OTHER YEAR GRAND PRIX IGNITION SWITCHES AS IT IS UNSAFE. *TR

Steering
Filed Aug 8, 201432,000 milesMN

I BOUGHT THIS CAR USED AND THE WARRANTY HAD RUN OUT AND THE IGNITION FROZE UP SO I COULD NOT GET THE KEY OUT THIS ONE DAY.I PLAYED WITH THE KEY AND TRIED TO MOVE THE SHIFT LEVER AND IT WAS FROZEN ALONG WITH THE STEERING WHEEL. I LEFT THE CAR ALONE FOR ABOUT AN HOUR CAME OUT AND THE KEY CAME OUT AND EVERYTHING WORKED GOOD. OVER THE YEARS THIS HAPPENED ALOT AND FINALLY I GOT ON THE INTERNET AND ONE GUY SAID THERE IS A HOLE BY THE IGNITION SWITCH THAT YOU CAN PUT A PENCIL IN VERY CAREFULLY AND IF YOU MOVE IT AROUND IT WILL RELEASE THE TUMBLER AND KEY. I DID THAT AND PUT A PENCIL IN THERE AND BROKE IT OFF AND IT HAS WORKED EVERY TIME BUT THE STEERING WHEEL DON'T LOCK AND YOU CAN TAKE THE KEY OUT WHILE DRIVING OR ANY TIME. I TALKED TO GM DEALERS OVER THE YEARS AND THEY WANTED TOO MUCH MONEY TO PUT A NEW IGNITION SWITCH IN$500-TO $600 . I COULD NOT AFFORD IT. THERE ARE HUNDREDS OF GRAND PRIX PONTIACS LIKE MY YEAR AND MAKE ON THE INTERNET THAT COMPLAINED ABOUT THE SAME PROBLEM. NOW THIS RECALL CONVENIENTLY MISSES THE 2002 GRAND PRIX PONTIAC. I'M JUST LUCKY I DID NOT HAVE A PROBLEM WHILE DRIVING AND I DON'T KNOW IF MY AIR BAGS WORK OR NOT. *TR

Electrical System
Filed Jul 22, 201492,000 milesKY

RAIN/CAR WASH WATER POURING INTO BLOWER MOTOR DOWN THROUGH PASSENGER FLOORBOARD. IT IS CAUSING NOT ONLY WATER DAMAGE, BUT ELECTRICAL ISSUES AS WELL. HAVE HAD TO REPLACE BLOWER MOTOR RESISTOR AND THE MOTOR ITSELF. HAVE ONLY HAD THIS MOTOR LESS THAN A YEAR AND IT IS ALREADY STARTING TO MAKE NOISE. HAVE ATTEMPTED SEVERAL FIXES INCLUDING A NEW RUBBER SEAL DIVERTER AND MOST RECENTLY, A NEW PLASTIC DIVERTER WHICH IS FITTED UNDER THE COWLING TO NO AVAIL. PLEASE HELP. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Jul 11, 2014138,000 milesOK

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Air BagsCrash2 injured
Filed Jul 6, 2014168,000 milesMI

WE WERE TRAVELING WEST BOUND ON 28TH STREET WHICH HAS TWO LANES EACH DIRECTION PLUS A TURNING LANE. WE WERE IN THE RIGHT LANE AND THE LEFT LANE TRAFFIC HAD COME TO A STOP. AS WE CAME UP TO THE STOPPED CAR A PICKUP TRUCK WAS TURNED LEFT INTO OUR LANE TRYING TO CROSS BOTH LANES. HE CAME ACROSS PRETTY FAST AND WE HIT THE FRONT LEFT BUMPER PRETTY MUCH DEAD CENTER. I STEPPED ON THE BRAKES AS HARD AS I COULD HE WAS JUST TO CLOSE TO AVOID HIM. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK UP RIGHT AWAY THEY EXTENDED TO FAR OUT BEFORE THEY LOCKED. MY FACE HIT THE STEERING WHEEL AND BENT UP MY GLASSES AND MY STOMACH AND FROM MY MIDDLE BACK TO THE MIDDLE OF MY HIP WHERE THE BUCKLE IS. I'VE BEEN HAVING A HEADACHE, BLURRY VISION AND MISERABLE EYE PAIN AND PAIN DOWN MY NECK AND TINGLING FINGERS. ER DOC SAID SPRAINED NECK AND BACK. MY WIFE HAS HUGE BRUISES ACROSS HER BODY. SHE IS SUFFERING FROM NECK PAIN,HEAD PAIN,HEADACHES,LEG PAIN, PELVIC PAIN AND IS NAUSEOUS AND HAS BEEN VOMITING. THE IMPACT WAS HARD ENOUGH TO PUSH THE TRUCK ABOUT 15 FEET SIDEWAYS. IT RIPPED HOOK FROM THE HOOD AND BENT THE HOOD UP.THE PASSENGER SIDE FENDER GOT PUSHED BACK INTO DOOR SO HARD TO OPEN AND FENDER WAS CAVED IN WHEN DOOR WAS PRIED OPEN. THE BATTERY BOX WAS BENT. WIPERS WERE BENT, WINDSHIELD GOT BROKE. THE BUMPER AND GRILLED WAS PUSHED BACK AND AIR VENTS RIPPED FREE. HEADLIGHTS WERE BROKEN. INSURANCE COMPANY TOTALED THE CAR. I ASKED THE GUY AT THE LOT WHY THE BAGS DIDN'T GO OFF AND HE SAID HE WAS

Engine
Filed Jul 2, 201490,500 milesOH

VEHICLE WOULD RANDOMLY JUST SHUT OFF WHILE DRIVING.THERE WOULD BE NO INDICATION BEFOREHAND(LIKE SPUTTERING OR STALLING). IT WOULD JUST COMPLETELY SHUT OFF SOMETIMES WHILE DRIVING AT A REGULAR SPEED SOMETIMES AT A STOP. I WOULD LOSE ALL POWER STEERING POWER BRAKES ETC. I CONTACTED PONTIAC AND THEY TOLD ME THAT THERE WAS A LETTER (NOT A RECALL) SENT OUT ON THIS CAR THAT COULD HAVE A CATALYTIC CONVERTER. THEY SET UP AN APPT. WITH A LOCAL DEALER. CAR WAS TAKEN THERE TO HAVE CONVERTER CHECKED (WHICH THEY SAID WAS OK) AND ALSO TO FIX WHAT WAS CAUSING CAR TO SHUT OFF. BOTTOM LINE, THEY INFORMED ME CAR WAS SHOWING NUMEROUS CODES ON COMPUTER. I TOLD THEM I ONLY WANTED TO FIX WHAT WAS CAUSING VEHICLE TO SHUT OFF.THEY INFORMED THAT ANY ONE OF THE CODES COULD CAUSE THE PROBLEM. I LEFT THERE WITH A BILL OVER 1500.00 AND VEHICLE SHUT OFF ON ME WITHIN 2 DAYS OF REPAIRS(WHICH WE LATER ARGUED WOULD NOT CAUSE THE PARTICULAR PROBLEM).THEY HAD ME BRING CAR BACK AND TOLD ME THERE WAS NOTHING THEY COULD DO UNLESS IT THREW A CODE. WITH ALL THE GM IGNITION PROBLEMS, JUST WONDERING IF PERHAPS THIS COULD BE MY PROBLEM ALSO BUT HAVE YET TO SEE MY CAR ON RECALL. ANY HELP OR WHO I CONTACT/COMPLAIN TO WOULD BE GREATLY APPRECIATED. I HAVE BECOME VERY NERVOUS DRIVING AND HAVE GRANDCHILDREN THAT I DON'T WANT TO TRANSPORT IF THIS IS A SAFETY ISSUE BECAUSE IT CAN GO SEVERAL DAYS OK THEN SOMETIMES WILL SHUT OFF SEVERAL TIMES A DAY AT RANDOM TIMES. AFRAID THAT ONE DAY IT WILL SHUT OFF AND CAUSE A CRASH AS I HAVE

Air BagsCrash2 injured
Filed Jul 2, 2014168,000 milesMI

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS INVOLVED IN A VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO PROVIDE RESTRAINT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 168,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE CRASH WAS A HEAD ON COLLISION. THE DRIVER AND PASSENGER RECEIVED HEAD INJURIES, HEADACHES, LOW BACK AND LEG PAIN. THE CONSUMER HAD A HERNIATED DISC. UPDATED 4/30/2015 *JS

Electrical SystemCrash
Filed Jun 29, 201479,000 milesCO

THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE IGNITION SWITCH AND HARNESS MALFUNCTION CAUSING THE FAN TO NOT WORK IN ANYTHING BUT 5. LOOK AT THE MESSAGE BOARDS ALL THREE A COMMON OCCURRENCE AND WORSE GM KNOWS OF THESE PROBLEMS AND HAVE REFUSED TO ADDRESS THEM. *TR

Steering
Filed Jun 19, 2014MI

I PURCHASED THIS VEHICLE FROM A LADY SHE WAS SELLING IT. A COUPLE WEEKS LATER I STARTED HAVING PROBLEMS WITH THE IGNITION. WHEN I TRY TO TURN MY CAR OFF BY TURNING THE KEY BACKWARDS IT GETS STUCK AND I HAVE TO SIT THERE ANDAND CONSTANTLY JIGGLE THE KEY UNTIL I'M ABLE TO GET IT TO RELEASE. THIS HAPPENS ABOUT ONCE A WEEK BUT SOMETIMES TWICE A DAY THERE IS EVEN TIMES I CAN'T GET THE KEY OUT SO I'M FORCED TO LEAVE IT LIKE THAT REQUIRING A JUMP THE NEXT DAY. I JUST WANT TO KNOW IF MY CAR IS ON THE RECALL LIST FOR THE FAULTY IGNITION SWITCH. *TR

Engine
Filed Jun 12, 2014160,000 milesWA

I BOUGHT THE CAR AUGUST 2013 AND IT SEEMS LIKE THE COOLING SYSTEM HAS THE ISSUES. THE ENGINE LIGHT AS WELL AS THE LOW COOLANT LIGHT HAVE ALWAYS BEEN ON EVEN THOUGH THERE WERE SUFFICIENT COOLANT. I SAW THERE WAS A RECALL REGARDING THE ISSUES BACK IN 2008 OR 2009. I CALLED THEM TODAY AND THEY TOLD ME THE RECALL HAS BEEN CLOSED. I CHECKED THE CAR FAX AND THERE WAS NO RECALLED DONE ON THIS CAR. EVERY TIME WHEN I AM DRIVING, I KEPT LOOKING AT THE ENGINE TEMPERATURE. EVERY TIME WHEN I AM DRIVING, I AM WORRY THERE WILL BE A BURNING SMELL. IT IS A SUCH METAL BURDEN FOR ME. I WISH I COULD BUY A NEWER CAR, BUT I AM A MEDICAL STUDENT AND I CANNOT AFFORD TOO MUCH FOR THE CAR. PLEASE LET ME KNOW IF THE RECALL IS STILL OPEN. *TR

Engine
Filed Jun 2, 2014TX

AS IM DRIVING THE VEHICLE STALLS AND TURNS OFF..THEN I HV TO PUT IT ON NEUTRO AND TURN IT BACK ON THEN IT TURNS ON LIKE IF NOTHING AND STOPS AGAIN. IT SHUTS DOWN WHILE IM DRIVING ON FREEWAY BUSY STREETS EVERYWHERE AND I ALMOST GOT HIT STRAIGHT ON CAUSE THE CAR JUST TURN OFF AND STOPPED IN THE MIDDLE OF INTERSECTION. *TR

Service Brakes
Filed May 22, 201495,000 milesWA

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE BRAKES WERE DEPRESSED AND FAILED TO RESPOND. THE CONTACT DISCOVERED THAT THE LINER PANEL ABOVE THE BRAKE PEDAL HAD SAGGED MAKING CONTACT WITH THE BRAKE PEDAL AND CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE BOTH WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

EngineFire
Filed May 12, 2014144,995 milesKY

LAST MONDAY I WAS GOING TO THE BALL FIELD TO WATCH MY NEPHEW PRACTICE BASEBALL. I PULLED IN, SHUT MY CAR OFF AND WENT TO GET THE STROLLER OUT OF MY TRUNK FOR MY DAUGHTER. I STARTED TO SEE SMOKE, AND THEN I STARTED SMELLING IT ALSO. I HURRIED AND GOT MY DAUGHTER INTO THE STROLLER AND THEN SAW THE SMOKE STARTING TO GET HEAVIER. I POPPED MY HOOD AND OPENED IT AND IT WAS IN FLAMES. I TRIED TO GET WATER BUT I DIDN'T HAVE NONE. I THEN CALLED 911 AND THE FIRE SQUAD CAME AND PUT THE FIRE OUT. I HAD NO CLUE AT THE TIME WHY IN THE WORLD MY CAR CAUGHT ON FIRE I WAS JUST EXCITED THAT NEITHER MY DAUGHTER OR I WERE HARMED. UNFORTUNATELY I ONLY HAVE LIABILITY ON MY CAR SO THERE WAS NOTHING I COULD DO FOR IT. I DECIDED TO SEARCH GOOGLE THAT NIGHT AND SEE IF THIS HAD HAPPENED TO OTHERS BEFORE AND THERE I FOUND OUT THAT THERE HAD BEEN A RECALL ON MY CAR FOR ENGINE FIRES. I HAD NO CLUE THERE HAD BEEN A RECALL DONE IN 2009 FOR MY CAR. WAS WONDERING IF SOMEONE COULD HELP ME OUT WITH MY SITUATION. *TR

Electrical System
Filed Apr 1, 201470,000 milesNY

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENTIRE INSTRUMENT PANEL AND ELECTRICAL SYSTEM FAILED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Electrical System
Filed Mar 31, 201452,000 milesNJ

THE IGNITION KEY GETS STUCK AND CANNOT BE REMOVED. THIS IS INTERMITTENT. DEALER COULD NOT FIX THE PROBLEM. *TR

EngineFire
Filed Mar 5, 2014101,000 milesFL

WHILE DRIVING, THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND ONLOOKERS WERE FLAGGING DOWN THE CAR. WHEN I GOT OUT OF THE CAR AND CALL FIRE RESCUE THE CAR CAUGHT ON FIRE FROM THE FRONT ENGINE PART AND THEN THROUGH THE WHOLE CAR. GM HAS ALREADY BEEN NOTIFIED AND LOOKING INTO THE CLAIM. *TR

Electrical System
Filed Mar 3, 201480,000 milesIN

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY FAILED TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000. *TR

Air BagsCrash
Filed Feb 13, 2014110,000 milesMA

MY DAUGHTER WAS DRIVING MY CAR ON A SNOW DAY AND SHE STEP ON BRAKE AND THE CAR SPINE AND HIT BRIDGE BASE . DAMAGE ONLY THE FRONT BUMPER COVER , NOTHING ELSE IM TALKING ABOUT LIGHT DAMAGE AND I DON'T UNDERSTAND WHY THE BOTH DRIVER AND PASSENGER BAGS SPLOUD.., THE PASSENGER BAG WAS SO POWER FULL THAT CRACK THE WIND SHIELD , IF YOU WANT ME TO SEND A PICTURE I WILL. I JUST WANNA FIND OUT WHY THIS BAG NOT WORK RIGHT , AND WHO'S GOING TO BE RESPONSIBLE FOR THIS MESS. THANKS. *TR

EngineFire
Filed Dec 15, 2013160,000 milesNJ

MY PONTIAC GRAND PRIX 2002 CAUGHT FIRE IN MY DRIVEWAY A MERE 10 MINUTES AFTER I GOT OUT OF THE VEHICLE. 5 DAYS LATER I RECEIVED A LETTER STATING THAT THERE WAS A RECALL ON MY CAR FOR ENGINE COMPARTMENT FIRES. I CONTACTED GM WHO TOOK RESPONSIBILITY FOR THE RECALL AND THEY REFUSED TO COMPENSATED FOR THE DAMAGE THE FIRE DID TO ME CAR. THE FIRE WAS DUE TO THE EXACT RECALL THAT GM SENT ME IN THE MAIL. THEY NEGLECTED TO NOTIFY ME, UNTIL MY CAR HAD ALREADY BEEN TOTALED FROM THE DAMAGE. THEY NOW SAY MY CAR WAS "OUT OF WARRANTY" AND REFUSE TO HELP. IF ITS "OUT OF WARRANTY" WHY DID THEY SAID ME A NOTICE SAYING THEY WOULD REPAIR THE RECALL FREE OF CHARGE. IF THEY TAKE RESPONSIBILITY FOR THE RECALL HOW CAN THEY NOT TAKE RESPONSIBILITY FOR THE DAMAGE THAT THE RECALLED PART CAUSED? I COULD HAVE BEEN IN THE VEHICLE, MY HOUSE WAS A MERE TWO FEET FROM THE CAR AND THE FIRE AND COULD HAVE BURNED DOWN. *TR

Steering
Filed Oct 7, 201342,000 milesPA

CAN NOT START UP AGAIN AFTER SHUT DOWN HAVE TO WAIT TILL CARS COOLS DOWN. *TR

Electrical SystemFire
Filed Aug 16, 2013152,000 milesMN

PULLED INTO THE GARAGE AND TURNED THE CAR OFF. THE IGNITION SWITCH TURNED ENOUGH TO TURN THE CAR OFF BUT NOT FAR ENOUGH TO REMOVE THE KEY. TRIED JIGGLING THE KEY BACK AND FORTH AND IT STILL WOULD NOT COME OUT. LEFT KEY IN IGNITION AND PUSHED THE TRUNK RELEASE BUTTON ON THE KEY FOB, THE TRUNK OPENED AND THEN THE CAR TRIED TO START ITSELF WITHOUT ANYTHING TURNING THE KEY. THEN SMOKE STARTED COMING OUT FROM BEHIND THE STEERING WHEEL. THE CAR WAS STUCK IN PARK AND COULD NOT GET INTO NEUTRAL TO PUSH OUT OF GARAGE. I BELIEVE FINALLY A FUSE POPPED. I OPENED THE HOOD AND DISCONNECTED THE BATTERY AND THE SMOKE STOPPED. I CALLED THE DEALER TO CHECK AND SEE IF THERE WAS A RECALL THAT I MISSED BUT THEY TOLD ME THERE WERE NO RECALLS RELATING TO THE IGNITION. I TOOK SOME OF THE PLASTIC OFF UNDER THE STEERING WHEEL AND FOUND THAT ABOUT HALF OF THE IGNITION WIRING HARNESS WAS BURNED UP AND MELTED. *TR

Power Train
Filed Jul 22, 2013160,508 milesNJ

MY VEHICLE IS EXPERIENCING TSB: 06-07-30-023D 4T65E: TRANSMISSION 1-2 SHIFT SHUDDER AT LIGHT TO MODERATE ACCELERATION. I CALLED PONTIAC RECALL CENTER GAVE MY VIN AND WAS TOLD IT WAS NOT COVERED. EVENTHOUGH I GOT THIS RECALL AFTER TAKING MY CAR TO A NJ INSPECTION CENTER. *TR

EngineFire
Filed Jun 26, 2013140,000 milesIL

AFTER TEN MINUTE DRIVE FROM WORK TO HOME, PARKED THE CAR & 5 MIN. LATER WAS INFORMED BY A NEIGHBOR THAT THE CAR WAS ON FIRE! I DID NOT SMELL BURNING OR ANYTHING UNUSUAL WHEN I PARKED IT. THE FLAMES WERE COMING OUT OF THE AIR INTAKE ON THE HOOD AND BURNING PLASTIC WAS DRIPPING OFF BELOW. MY SMALL FIRE EXTINGUISHER SETTLED DOWN THE FLAMES, HOWEVER BY THE TIME THE FIRE DEPARTMENT ARRIVED THE FIRE AND SMOKE HAD BECOME LARGER THAN BEFORE. THE CAR IS NOW TOTALED AND ALTHOUGH I HAD PREVIOUSLY RECEIVED A NOTICE FOR A EARLIER RECALL, AND TAKEN THE CAR IN TO THE DEALER, I NEVER RECEIVED A NOTICE FOR THE FIRE ISSUE. THE REPRESENTATIVE AT GM CLAIMS DIVISION SAID SINCE THE CAR WAS MORE THAN TEN YEARS OLD (DESPITE THE FACT I BOUGHT IT FROM THE PONTIAC DEALER MORE RECENTLY) I HAD NO RECOURSE. AFTER VERY LITTLE RESEARCH I FOUND THIS SAME SCENARIO ALL OVER THE INTERNET AND ASSUME IT WILL ONLY BECOME MORE COMMON AS THESE CARS CONTINUE TO AGE. HOPEFULLY A CLASS ACTION LAWSUIT WILL EMERGE AS THOSE PEOPLE WHO LOST THEIR INVESTMENT IN THEIR VEHICLE CONTINUE TO GROW. *TR

Electrical System
Filed Apr 30, 201380,000 milesPA

I HAVE A 2002 GRAND PRIX SE THAT WILL SOMETIMES JUST NOT WANT TO START. EVERYTHING WORKS THE LIGHTS FUEL,PUMP RUNS BUT THE CAR JUST ACTS LIKE THE IGNITION ISN'T MAKING CONTACT. I'VE HAD JUST ABOUT EVERYTHING REPLACED BUT THE PROBLEM IS STILL THERE. AFTER DOING SOME RESEARCH IT TURNS OUT GM AND HONDA BOTH HAVE THE PROBLEM BUT ONLY HONDA IS FIXING IT. *TR

Seat Belts
Filed Mar 7, 2013MI

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT AND THE FRONT DRIVER'S SIDE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 140,000. *TR

Engine
Filed Feb 27, 2013114,000 milesMI

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES AND ON SOME OCCASIONS, THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 120,051.

EngineFire
Filed Dec 24, 2012154,177 milesIN

ON 12/23/2012 AT 7:15PM WE JUST ARRIVED HOME & PARKED OUR 2002 PONTIAC GRAND PRIX IN OUR GARAGE. ABOUT 3 MINUTES LATER MY DAUGHTER WENT INTO THE GARAGE & CAME TO GET ME TELLING ME OUR GARAGE WAS FILLED WITH SMOKE. OUR CAR WAS ON FIRE. I TRIED TO RELEASE THE HOOD BUT IT DID NOT RELEASE. I TRIED TO START THE CAR TO DRIVE IT OUT OF THE GARAGE IT TURNED OVER BUT DIDN'T START. I TRIED TO PUT IT IN NEUTRAL. THE GEAR SHIFT MOVED IN NEUTRAL POSITION BUT THE CAR WOULD NOT RELEASE. THE DOORS AUTOMATICALLY LOCKED. MY BROTHER IN LAW AND FAMILY JUST HAPPENED TO COME IN THE MIDDLE OF THESE EVENTS. HE HOOKED A CHAIN TO THE CAR AND DRUG IT OUT OF OUR GARAGE WITH HIS 4X4 TRUCK. THE DRIVERS WINDOW WAS BROKEN TO REGAIN ACCESS TO THE CAR AND TRY THE HOOD RELEASE AGAIN. THE HOOD WOULD STILL NOT RELEASE. A PRY BAR WAS USED TO FORCE THE HOOD OPEN. BUCKETS OF WATER WERE CONTINUALLY THROWN ON THE CAR DURING THIS ENTIRE EVENT. ONCE THE HOOD WAS OPEN THE FIRE WAS PUT OUT. THE CAR IS A TOTAL LOSS. *TR

EngineFire
Filed Dec 18, 2012155,000 milesWV

PARKED CAR AND TURNED IT OFF IN DRIVE WAY. SMELLED SMOKE AND GOT OUT. CAR FULLY ENGULFED IN MINUTES. CALLED 911 AND LOCAL VFD PUT OUT FIRE. TOTAL LOSS. *TR

EngineFire
Filed Dec 2, 2012105,000 milesIA

WHEN PARKING CAR, DISCOVERED SMOKE COMING FROM UNDER HOOD. OPENED HOOD TO DISCOVER SMALL FIRE ON TOP OF ENGINE, MOVED AWAY FROM VEHICLE AND CALLED 911 AND WATCHED AS ENTIRE ENGINE STARTED ON FIRE AND BURNED ENTIRE ENGINE COMPARTMENT. *TR

EngineFire
Filed Sep 26, 2012161,000 milesKS

MY CAR WAS PARKED AT A WALMART FOR APPROXIMATELY 15 MINUTES WHEN I WAS NOTIFIED OVER THE INTERCOM TO REPORT TO THE SERVICE DESK. THEY INFORMED ME MY CAR WAS ON FIRE AND THEY HAD NOTIFIED 911. WHEN I GOT TO MY VEHICLE THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. *TR

Unknown or OtherFire
Filed Jun 19, 2012120,000 milesIL

I PARKED MY CAR AT HOME WENT INTO THE HOUSE AND MY NEIGHBOR KNOCKED ON THE DOOR SAYING MY CAR WAS ON FIRE WHICH STARTED UNDER THE HOOD OF MY CAR. *JS

Tires
Filed Jun 19, 2012100,863 milesWI

GOOD YEAR TIRES P225/60R16.. VIVA 2 (WAL MART PURCHASE) DOT MDXO H6HR 4707 TIRES WEAR ON INSIDE OF ALL AROUND ALL 4 TIRES.. TIRES ARE UNABLE TO BE BALANCED DUE TO TREAD WEAR VERY UNEVEN..HAVE HAD IT TO SEVERAL MECHANICS ALL SAY SAME THING TIRES ARE DEFECT..THE ONLY SOLUTION PURCHASE NEW ONES..VERY UNSAFE FOR DRIVING AND MAY CAUSE ACCIDENT..CAR IS VERY SHAKING UNABLE TO FIX..HAS NOTHING TO DO WITH ALIGNMENT OF CAR..IT IS PERFECT..IF CAR TO BE DRIVEN MAY BLOW A TIRE CAUSING AN ACCIDENT OR DEATH.. *JS

EngineFire
Filed Jun 8, 2012130,000 milesKY

AS I PULLED INTO MY GARAGE, I NOTICED THERE WAS A LOT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. WHEN I OPENED THE HOOD, I FOUND THE ENGINE COVER WAS ON FIRE, THE FOAM ON THE UNDER SIDE OF THE COVER WAS MELTING AND DRIPPING ONTO THE HOT ENGINE. I TOOK THE COVER OFF AND PUT THE FIRE OUT WITHOUT DAMAGE TO THE ELECTRICAL OR SPARK PLUG WIRES. I DID FOLLOW THROUGH ON THE RECALL SEVERAL YEARS AGO WHEN IT WAS REPORTED THAT THE OIL COULD CATCH FIRE ON THE REFLECTOR GUARD ON THE FRONT OF THE ENGINE, THAT IS GONE, BUT THIS SEEMS TO BE MADE OUT OF PLASTIC ON THE TOP OF THE ENGINE, SLIDING INTO A HOLE AT THE REAR AND HELD IN PLACE BY THE OIL CAP. IS IT SAFE TO RUN THIS WITHOUT THE COVER? WILL THE ENGINE CATCH THE INSULATION UNDER THE HOOD ON FIRE? I HAVE OWNED THIS SINCE NEW AND HAVE TAKEN VERY GOOD CARE OF IT, STILL IN VERY GOOD CONDITION WITH THE EXCEPTION OF THIS ISSUE. *JS

Service Brakes, Hydraulic
Filed Mar 8, 2012110,000 milesMD

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE TRAVELING 5 MPH, THE CONTACT NOTICED THAT THE ABS AND THE TRAC-OFF WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. MOMENTS LATER, THE CONTACT NOTICED THAT THE BRAKES WERE NOT RESPONDING PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE HUB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 110,000.

Engine and Engine CoolingFire
Filed Mar 5, 2012150,000 milesGA

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE HOOD CAUGHT ON FIRE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND EXIT WITHOUT HARM. THE FIRE DEPARTMENT WAS CONTACTED AND ARRIVED TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.

Vehicle Speed Control
Filed Feb 20, 201252,000 milesPA

ACCELERATOR STICKS. HAS OCCURRED 3 TIMES ON VEHICLE SINCE OWNING. AFTER STICKING GOES TO FULL THROTTLE. *TR

Vehicle Speed ControlFire
Filed Dec 15, 2011111,000 milesMO

WE WERE ON OUR WAY TO MY FATHER IN LAW'S FUNERAL AND THE BRAKES WENT OUT. THEN THE ACCELERATOR STUCK. I TURNED OFF THE IGNITION AND WE ROLLED TO A STOP, THEN THERE WAS A FIRE UNDER THE HOOD. *TR

Service Brakes, Hydraulic
Filed Nov 21, 201198,000 milesDC

DRIVING IN A RESIDENTIAL AREA IN ANNANDALE, VA. APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. HAD THE CAR TOWED TO A SHOP AND THE BRAKE LINES WERE COMPLETELY RUST THROUGH! THIS IS A 9 YEAR OLD CAR! WHAT KIND OF MATERIAL IS GM USING FOR THEIR BRAKE LINE! *TR

Engine and Engine CoolingFire
Filed Nov 15, 2011151,000 milesPA

MY FORMER VEHICLE, A 2002 PONTIAC GRAND PRIX, HAD A SAFETY RECALL TO PREVENT "ENGINE COMPARTMENT FIRE." I HAD THAT RECALL FIXED ON SEPTEMBER 22, 2011. ON OCTOBER 23, 2011, I DROVE IT FROM WORK TO HOME, APPROXIMATELY THREE MILES. MYSELF AND PASSENGER PARKED, AND TOOK A FEW THINGS INSIDE. WE NOTICED A BURNING SMELL, LIKE PLASTIC AND A FAINT ELECTRICAL SMELL, AND THOUGHT SOMEONE WAS BURNING TRASH, AS I HAD NEVER SMELLED THAT FROM MY VEHICLE BEFORE. I WENT RIGHT BACK OUT TO GET SOMETHING, AND SAW SMOKE BILLOWING OUT FROM UNDER THE HOOD. I POPPED THE HOOD, AND SAW THE GLOW OF FIRE; WE GRABBED FIRE EXTINGUISHERS, AND PUT OUT THE FIRE, WHICH WAS LOCATED IN PART ON THE PLASTIC HOOD COVER OVER THE ENGINE. THE CAR WAS DECLARED A TOTAL LOSS AFTER ABOUT A WEEK OF SHUFFLING IT AROUND AND CALLING FOR PARTS. UPON FURTHER RESEARCH, IT APPEARS THAT THIS HAS HAPPENED MANY TIMES, INCLUDING OTHERS LIKE MYSELF, WHOSE ENGINE CAUGHT AFTER FIXING THE RECALL. THERE ARE ALSO SUGGESTIONS THAT THE PART FIXED ON THE RECALL IS NOT THE TRUE ORIGIN OF THE PROBLEM. THEN AGAIN, GM'S FIX FOR THE OIL SPLASHING OVER THE MANIFOLD IT IS TO PUT ON SPARK PLUG WIRE RETAINERS. IT IS VERY DANGEROUS, AND I HESITATE TO THINK WHAT WOULD HAVE HAPPENED IF I HAD BEEN DRIVING, POSSIBLY WITH PASSENGERS, WHEN IT CAUGHT FIRE. *TR

Engine and Engine CoolingFire
Filed Oct 5, 2011102,000 milesMN

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT THE FAILURE WAS CAUSED BY AN OPEN RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Suspension
Filed Aug 9, 2011120,000 milesWI

BOUGHT A USED 2002 PONTIAC GRAND PRIX GT ABOUT TWO MONTHS AGO AND SAFETY INSPECTION SHEET SAID CAR WAS UP TO PAR. NOT SO, JUST AFTER BUYING THE CAR THE SWAY BAR LINK WAS FOUND TO BE ALMOST BROKEN AND THE BRAKES FAILED JUST AFTER 5000 MILES. PARTS WERE REPLACED FOR BOTH AND THE OLD PARTS TO THE BRAKES ARE AVAILABLE TO VIEW. *TR

Visibility › Power Window Devices and Controls
Filed Jul 22, 201140,000 milesFL

I HAVE A 2002 PONTIAC GRAND PRIX SE SEDAN WITH ONLY 42,000 MILES AND I HAVE HAD TO REPLACE ALL THE POWER WINDOWS BECAUSE THEY JUST WENT DOWN AND I REPACED THE PART AT A GREAT EXPENSE. I NOW HAVE A LIFETIME WARRANTY ON THE LAST PART COSTIN G $96.00 WHY WASN'T THERE A LIFETIME WARRANTY ON THE ORIGINAL CAR? EACH REPAIRMAN SAID THAT IS THE TROUBLE WITH PONTIAC. *TT

Fuel System, Gasoline
Filed Jul 6, 201190,000 milesMI

AFTER MY VEHICLE STARTS MOVING, THE FUEL GAUGE RISES TO SHOW THAT THE FUEL TANK IS AT LEAST 2/3 TO 3/4 FULL. THIS IS ESPECIALLY TRUE WHEN THE TANK IS LESS THAN 1/4 FULL. CURRENTLY, THE ONLY WAY I CAN BE REASONABLY SURE HOW MUCH FUEL IS IN MY TANK IS TO RESET THE TRIP ODOMETER EVERY TIME I FILL UP. I READ IN THE NEWSPAPER ABOUT SIMILAR OCCURRENCES IN 2005-2007 CHEVROLET TRAILBLAZERS, GMC ENVOYS, BUICK RANIER, AND SAAB 9-7X VEHICLES. THE ARTICLE WENT ON TO SAY THAT NHTSA IS CURRENTLY INVESTIGATING THE INCIDENTS. IT IS DIFFICULT TO SAY WHEN THIS FUEL GAUGE BEHAVIOR STARTED ON MY VEHICLE, THE DETERIORATION HAS BEEN GRADUAL. HOWEVER, IT HAS BECOME SO BAD NOW THAT I REALLY DO NOT TRUST THE READING ON MY FUEL GAUGE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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