2002 Pontiac Grand AM

Above average

Owners filed 395 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.

Not among the Pontiac Grand AM years to avoid. Which Pontiac Grand AM years to avoid →

When it fails
020k40k60k90k120k200k
73,000 milesMedian miles at failure

269 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.

Most common 2002 Pontiac Grand AM problems

125 of the 395 complaints (32%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System79
312
Exterior Lighting · headlights26
000
Engine and Engine Cooling · engine23
000
Exterior Lighting › Turn Signal · headlights19
000
Electrical System › Ignition › Anti-theft › Control Module18
000
Exterior Lighting › Hazard Flashing Warning Lights › Switch · headlights15
000
Engine and Engine Cooling › Engine · engine15
000
Steering10
302
Visibility › Power Window Devices and Controls9
000
Exterior Lighting › Turn Signal › Switch · headlights9
000

2002 Pontiac Grand AM electrical system problems

32% of all complaints

125 of the 395 complaints are about the electrical system. This is what owners describe:

  • will not start25% · 31
  • sets off warning lights on the dash15% · 19
  • stalls8% · 10
  • smokes or smells of burning5% · 6
  • turns on the check engine light3% · 4
  • drains the battery or stops charging3% · 4

Share of the 125 electrical system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
75,000 mi
median of 93 reports
Peak year of filing
2007
24 electrical system complaints that year
Crashes · fires · injuries
3 · 2 · 2
in these complaints
Recalls on the electrical system
“Tl* the contact owns a 2002 pontiac grand am. While driving approximately 45 MPH, the vehicle stalled and the check engine and security warning indicators illuminated. The vehicle was able to coast to the side of the road, but failed to restart. The vehicle was towed to the contact's residence. The contact attempted to drive the vehicle, but it would not start.”
Owner complaint, filed May 18, 2018 at 170,377 miles
“Tl* the contact owns a 2002 pontiac grand am. The contact stated that the ignition key failed to start the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder in the ignition switch needed to be replaced. The vehicle was serviced under NHTSA campaign number: 14v400000 (electrical system) but the remedy failed to repair the vehicle.”
Owner complaint, filed Sep 28, 2015 at 105,000 miles

Complaints and recalls over time

By year of filing
2002: 24 complaints, 1 about the electrical system'022003: 31 complaints, 4 about the electrical system2004: 42 complaints, 3 about the electrical system'042005: 38 complaints, 12 about the electrical system2006: 42 complaints, 16 about the electrical system'062007: 41 complaints, 24 about the electrical system2008: 28 complaints, 6 about the electrical system'082009: 20 complaints, 4 about the electrical system2010: 24 complaints, 8 about the electrical system'102011: 10 complaints, 5 about the electrical system2012: 7 complaints, 3 about the electrical system'122013: 9 complaints, 1 about the electrical system2014: 38 complaints, 18 about the electrical system'142015: 20 complaints, 15 about the electrical system2016: 10 complaints, 3 about the electrical system'162017: 2 complaints, 0 about the electrical system2018: 4 complaints, 2 about the electrical system'182019: 4 complaints, 0 about the electrical system2020: 1 complaints, 0 about the electrical system'20Recall 06E064000 (headlights)Recall 07E021000 (fuel system)Recall 09E012000 (headlights)Recall 14V400000 (electrical system)NHTSA investigation PE05055
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened

Complaints about the 2002 Grand AM peaked in 2004, with 42 filed that year. Owners had filed 95 complaints about the electrical system before the first recall that covers it, 14V400000 in July 2014; 30 more have come in since. In 2020 owners filed 1 so far.

4 safety recalls

Part 573 reports
Electrical System › Ignition14V400000
Filed Jul 3, 20145,877,718 vehiclesGeneral Motors LLC

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi

Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Exterior Lighting06E064000
Filed Jul 17, 20064,029 vehiclesTradesonic

Defect. CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy. TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

All 4 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2002 Grand AM.

TURN SIGNAL FAILURESPreliminary evaluation PE05055Closed
Opened Sep 27, 2005Closed Jan 13, 2006headlights

In december 2004, GM issued a special policy for my 1999-2000 alero, grand am and malibu vehicles not covered under recall 03v327. The policy covered turn signal/hazard flasher failure for a period of 10 years or 150,000 miles (whichever occurred first) to provide a no cost replacement of the hazard switch. Gm sent letters to owners starting december 30, 2004.in january 2006, GM will update the special policy to include my 2002 alero, grand am and malibu vehicles not covered under recall 03v-327.the policy covers turn signal/hazard flasher failure for a period of 10 years or 150,000 miles …

Technical service bulletins

456 on file

Repair instructions the manufacturer sent its dealers for the 2002 Grand AM. Not recalls: the fix is usually free only while the car is under warranty.

equipment 126engine 92electrical system 54visibility 28brakes 23transmission 22body and frame 21equipment adaptive/mobility 14
General CommunicationService campaignAug 26, 2024electrical system

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …

PIP4723JService Bulletin/Repair InstructionsOct 25, 2024electrical system

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

24-NA-098Service Bulletin/Repair InstructionsJun 6, 2024electrical system

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

10-08-45-001HService Bulletin/Repair InstructionsMar 28, 2024electrical system

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

PIP4723DService Bulletin/Repair InstructionsJan 31, 2020electrical system

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP5601AService Bulletin/Repair InstructionsOct 10, 2019electrical system

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to …

Showing the newest 6 of 54 bulletins about the electrical system, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Unknown or Other
Filed Mar 15, 2020179,486 milesNV

MY PONTIAC GRAND AM SE 4DS 3.4 LITER ENGINE 2002 HAS A PROBLEM WITH THE SECURITY LIGHT KEEPS COMING ON & STAYS ON & THEN WHEN I SHUT IT OFF & THEN GET BACK IN CAR TO START IT , IT WOULDN'T START THE SECURITY LIGHT FLASHES & I HAVE TO WAIT 10 MINUTES OR FOR IT TO GO OUT LEAVING THE CAR IN ON POSITION FOR 10 MINUTES OR MORE EVERY TIME I GET IN THE CAR TO START IT BUT ONCE I WAIT 10 MINUTES THE LIGHT GO'S OUT & THEN START CAR THE SECURITY LIGHT STAYS ON AGAIN WITHOUT FLASHING THEN WHEN I GET SHUT THE CAR DOWN & THEN START AGAIN THE SECURITY LIGHT FLASHES AGAIN CAN'T START THE CAR AGAIN & THIS HAPPENS CONTINUOUSLY NON STOP THIS HAPPENS EVERY TIME I PARK MY CAR AT A SHOPPING CENTER OR MY PARKING SPOT AT MY CONDO. I TRIED EVERYTHING TO DISCONNECT THE BATTERY UNDER THE HOOD FOR 20 MINUTES IT RESETS BUT IT STARTS ALL OVER AGAIN WITH THE SECURITY LIGHT ON WHEN I START THE CAR UP THEN HAVE TO WAIT 10 MINUTES FOR THE SECURITY LIGHT TO STOP FLASHING THEN RESTART IT AGAIN AFTER THE STOPS FLASHING THEN IT STARTS BUT SECURITY LIGHT COMES BACK ON AGAIN. THEN IF I SHUT OFF I HAVE TO WAIT 10 MINUTES EVERY TIME . WHAT CAN BE DONE ABOUT THIS PROBLEM PLEASE.

Electronic Stability Control (esc)
Filed Nov 28, 2019180,000 milesTN

I WAS DIVING DOWN HWY 70 GOING TO PICK UP MY FIRST DELIVERY FOR THE DAY WHEN, I'M NOT SURE HOW BUT THE KEY CAME OUT OF THE ON POSTION AND FELL OUT ON FLOOR, SCARED I WAS GOING TO CRASH I HURRIEDLY REACHED DOWN AND PUT IT BACK IN AND NOTICED THE SECURITY LIGHT HAD CAME ON AND WITHIN MINUTES IT LOST ALL POWER AND SHUT OFF, LUCKILY I AM A GOOD DRIVER AND DIDN'T CRASH BUT MANAGE TO GET OFF ROAD SAFELY. I'M SO GLAD WORSE DIDN'T HAPPEN. NOW I HAVE NO CAR AND PROBABLY LOST ALL 3 JOBS I HAD.

Air Bags
Filed Aug 31, 2019LA

I REPLACED THE CLOCK SPRING BACK IN 2018 BUT THE AIR BAG LIGHT STILL ON IT HAS TO BE A AIRBAG CONTROL MODULE SINCE I PURCHASED MY FIRST CAR SINCE 2011 IT NEEDS TO BE TURNED OFF

Steering
Filed Aug 24, 2019127,000 milesKY

TAKATA RECALL TRANSMISSION - SHIFTS HARD, WENT OUT WITH OUT ANY WARNING LIGHTS. WAS AT A STOP LIGHT WHEN I TRIED TO GO, IT WOULDN'T GO PAST 10 MPH AND WENT ALL THE WAY UP TO 4TH RPM. POWER STEERING LEAKS BAD.

Fuel/Propulsion System
Filed Jan 4, 2019220,000 milesFL

SINCE THE DAY I PURCHASED THE CAR IT'S HAD A STRONG GAS ODOR THAT FILLS THE INSIDE OF THE CAR. IT GETS WORSE WHEN YOU RUN THE DEFROST AND WHEN THE GAS TANK IS ON E. IT'S AN EVERYDAY STRONG GAS ODOR AND MOST OF THE TIME IT'S EVERYTIME YOU DRIVE IT NO MATTER HOW MANY TIMES IN ONE DAY OR HOW LONG OF A PERIOD AT A TIME.

Exterior Lighting › Turn Signal
Filed Nov 26, 2018130,000 milesWI

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE REAR DRIVER SIDE TURN SIGNAL INDICATOR DID NOT WORK. THE CONTACT REPLACED THE REAR TAIL LIGHT BULBS. WHEN THE HAZARD BUTTON WAS DEPRESSED, THE TURN SIGNAL INDICATOR STARTED TO WORK AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed May 18, 2018170,377 milesFL

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND SECURITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT WOULD NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SECURITY ELECTRICAL SYSTEM WIRING FAILED AND NEEDED TO BE REPAIRED. THE CONTACT CALLED AUTONATION CHEVROLET AT (407) 680-0751 (LOCATED AT 3707 W COLONIAL DR, ORLANDO, FL 32808) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 170,377.

Air Bags
Filed Jan 21, 2018MN

'TAKATA RECALL' DETERIORATION OF AIRBAGS DUE TO THE GEOGRAPHICAL LOCATION AND THE HEAT OF THE SOUTHERN UNITED STATES

Electrical System
Filed Jan 19, 2018165,478 milesOH

TL-CONTACT OWNS A 2002 PONTIAC GRAND AM ---- VEHICLE HAS 165,478 MILES CONTACT WAS GOING 10MPH WHEN BLINKERS STOPPED WORKING, IN TURN LANE TO TURN OFF MAIN ROAD AT NIGHT.. CONTACT WAS DRIVING HOME TWO NIGHTS AGO WHEN BLINKERS BOTH WENT OUT AND CONTACT WENT ONLINE AND LOOKED UP VIN NUMBER AND SAW TWO RECALLS. CONTACT STATED SHE HAD CALLED LOCAL GM DEALER AND GM STATE VEHICLE HAS NO RECALLS. CONTACT TOOK VEHICLE TO MECHANIC TO HAVE FUSES REPLACED . 0 RECALLS ASSOCIATED WITH THIS VIN.... CB

Exterior Lighting
Filed Feb 22, 2017111,000 milesIL

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE OPERATING THE TURN SIGNAL EITHER RIGHT OR LEFT, THE SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Service Brakes
Filed Feb 5, 2017KY

THE LEFT REAR TURN SIGNAL WENT OUT I HAVE REPLACED ALL BULBS AND NOTHING THE HEADLIGHTS AUTO DOSENT WORK MOST OF THE TIME THE TURN SIGNAL STOPPED WORKING THRDAY AFTERBI BOUGHT THE CAR.

Fuel/Propulsion System
Filed Nov 23, 201679,000 milesSC

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS RESTARTED AFTER A FEW MINUTES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND WAS TAKEN TO A DIFFERENT DEALER. THE DEALER REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ASSISTANCE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Steering
Filed Nov 16, 2016109,848 milesSC

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO HAVE ALL THE ELECTRICAL COMPONENTS REPLACED. UPDATED 09/20/2017*JS

Engine
Filed Sep 15, 2016OH

OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.

Power Train
Filed Sep 15, 2016OH

TRANSMISSION IS SLIGHTLY SLIPPING I HAVE HAD TO HAVE THE WHEEL HUBS CHANGED FOUR TIMES I'M ONLY THE SECOND OWNER THE FIRST OWNER WAS 80 WHEN THE CAR WAS SOLD IT HAS 122K ON IT AND IF SOMETHING IS NOT DONE I WILL BE CONTACTING MY LAWYERS VERY SOON

Unknown or Other
Filed Aug 24, 2016MA

PASS LOCK SENSOR.WONT START DUE TO SECURITY LIGHT.HAVE TO WAIT 10 MIN UNTIL IT STOPS FLASHING TO TURN CAR ON.HAPPENED 4 TIMES THIS MONTH.GETTING WORSE.A FRIEND HAD THIS PROBLEM ALSO,SHE TOLD ME WHAT TO DO.

Electrical System
Filed Aug 8, 2016GA

HELLO, I'M NOT SURE WHO TO CONTACT IN REGARDS TO THIS, BUT I HAVE A 2002 PONTIAC GRAND AM AND RECEIVED A SAFETY RECALL NOTICE IN THE MAIL, (THE IGNITION/SECURITY RECALL.) I BROUGHT MY CAR TO THE DEALERSHIP, ONLY TO DISCOVER THEY NEVER FIXED IT AND WHEN I CALLED TO ADDRESS THEM ABOUT IT, THEY REASSURED ME THEY DID, AND HAVE HAD SECOND AND THIRD PARTIES, (MECHANICS,) LOOK AND THEY IF FACT, DID NOT. AS A RESULT, I'VE INVESTED SO MUCH MONEY AND AM NOW IN CAR-LESS, AND AM A WIDOW WITH 4 CHILDREN GOING TO COLLEGE FULL TIME ONLINE. I'VE TRIED TO FIX IT MYSELF AND HAVING OTHER MECHANICS WHO DON'T SPECIALIZE IN THIS FIX IT. PLEASE ANY HELP OR INFORMATION WOULD BE APPRECIATED. THANK YOU FOR YOUR TIME. *TR

Exterior Lighting › Turn Signal › Flasher Unit
Filed Jul 21, 201662,000 milesIN

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH AND TURNING RIGHT OR LEFT, THE TURN SIGNAL LIGHTS FAILED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Engine
Filed Jul 14, 2016152,000 milesCT

OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.

Electrical System
Filed Mar 7, 2016185,000 milesMI

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE IGNITION FAILED TO TURN. THIRTY MINUTES AFTER JIGGLING THE KEY, THE IGNITION TURNED TO THE ON POSITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.

Electrical System
Filed Jan 6, 2016TN

2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND SEEKS REIMBURSEMENT. *SMD

Electrical System
Filed Dec 18, 201598,000 milesID

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WHILE SLOWING DOWN TO GET OFF THE RAMP WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Electrical System
Filed Oct 1, 201550,000 milesCT

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE FRONT AND REAR TURN SIGNAL LAMPS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 03/18/16*LJ THE CONSUMER STATED THE SIGNAL SWITCH WAS REPLACED. UPDATED 03/22/16.*JB

Electrical System
Filed Sep 28, 2015105,000 milesNJ

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER IN THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT PRIOR TO THE RECALL REPAIR BEING PERFORMED SHE HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Electrical System
Filed Sep 23, 2015IA

2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED ON JUNE 3, 3014, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP RECOMMENDED THE CONSUMER VISIT THE DEALER, BECAUSE A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE DEALER INFORMED THE CONSUMER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER RETURNED TO THE REPAIR SHOP, WHERE HE HAD THE IGNITION LOCK CYLINDER HOUSING REPLACED AT HIS EXPENSE. THE CONSUMER RECEIVED THE IGNITION RECALL NOTICE IN OCTOBER 2014. *JB

Electrical System
Filed Aug 3, 2015SD

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTAC STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE FAILED TO RESTART AFTER SHUTTING OFF THE ENGINE. THE FAILURE WAS NOT EXPERIENCED BEFORE THE RECALL WAS SERVICED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND, UPON RECHARGING THE BATTERY, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Jul 27, 2015CA

WHEN TRYING TO TURN ON MY CAR IT WONT START AND A SECURITY MESSAGE TURNS ON ON DASHBOARD.I ALWAYS HAVE TO WAIT ATLEAST 10 MINUTES FOR THE SECURITY MESSAGE TO DISAPPEAR,BUT LATELY IT DOES IT TWICE IN A ROW CAUSING ME TO WAIT 20-25 MINITES FOR THE ENGINE TO TURN ON. ALSO THE CAR TURNS OFF WHILE ON PARKED POSITION.

Electrical System
Filed Jun 21, 2015194,000 milesTN

WHEN I TRY TO START THE CAR THE SECURITY LIGHT COMES ON KEEPING THE CAR FROM STARTING SO I HAVE TO TURN THE SWITCH TO THE ON POSTION AND WAIT 10-15 MINUTES TO GET IT TO START AND IT'S AN ON GOING THING .

Air Bags
Filed May 13, 2015NY

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER THE RECALL. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT A PERMANENT REPAIR FOR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed May 8, 2015210,000 milesAR

MY PONTIAC'S IGNITION KEY HAS FALLEN OUT OF THE IGNITION ON AT LEAST THREE SEPARATE OCCASIONS WHILE I'M DRIVING/TURNING. IN ADDITION TO THE KEY FALLING OUT OF THE IGNITION, THE STEERING WHEEL BECOMES HARD TO STEER AND I HAVE TO USE THE EMERGENCY BRAKE TO STOP. THE MOST RECENT INCIDENT TOOK PLACE ONE DAY AFTER MY CAR WAS SERVICED AT A LOCAL GM DEALER IN RELATION TO THE 14350 UNINTENDED IGNITION KEY ROTATION POST CARD I RECEIVED IN THE MAIL. I DID CALL THE GM DEALER TO REPORT THAT THE CAR WAS PRODUCING THE SAME HIGH RISK ISSUES AND THAT I COULD COME UP THERE AND SHOW THEM THIS SAME PROBLEM WHILE THEIR STAFF IS ALSO IN THE CAR. I WAS TOLD " WE FIXED THE RECALL PROBLEM YOU MUST HAVE ANOTHER ISSUE THAT IS NOT COVERED UNDER THIS RECALL." I AM WILLING TO RECORD AND UPLOAD VIDEO FOOTAGE TO YOUTUBE OR A GM SITE THAT ACCEPTS VIDEOS SO GM CORPORATION CAN ASSESS MY ISSUES REMOTELY. THANKS IN ADVANCE

Electrical System
Filed May 6, 2015MS

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN

Electrical SystemCrash
Filed Apr 24, 201525,000 milesMO

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR DRIVER SIDE CRASHED INTO A CURB, DEFLATING THE TIRE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 25,000.

Electrical System
Filed Apr 20, 2015134,000 milesNC

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD REMAIN STUCK. IN ADDITION, THE KEY COULD BE REMOVED AND THE ENGINE WOULD REMAIN POWERED ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Electrical System
Filed Apr 1, 2015MI

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE ANTI THEFT LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, WHICH PREVENTED THE VEHICLE FROM STARTING. THE CONTACT DID NOT EXPERIENCE THE FAILURE UNTIL AFTER THE REPAIR WAS PREFORMED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE KEY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical SystemCrash2 injured
Filed Mar 20, 2015MI

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND AM. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE STALLED WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED FEMUR AND KNEECAP FRACTURES AND WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PERSON THAT WAS IN THE OTHER VEHICLE SUSTAINED NUMEROUS INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT STATED THAT NO NOTIFICATION WAS RECEIVED UNTIL MONTHS AFTER THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/28/15*CN

Electrical System
Filed Mar 14, 2015110,045 milesDC

I HAVE HAD MY CAR SINCE NOVEMBER 2014. I GO INTO THE MALL FOR A FEW HOURS AND COME BACK OUT TO START MY CAR AND THE KEY WOULD NOT TURN IN THE IGNITION. I TURNED THE STEERING WHEEL AND EVERYTHING ELSE I COULD THINK OF. STILL NOTHING... I HAVE IT TOWED TO A GMC ( WINEGARDNER BRANDYWINE MARYLAND).. THEY TELL ME I NEED A NEW IGNITION LOCK CYLINDER ( $851.00) BECAUSE I CAN NOT AFFORD THAT HEFTY REPAIR I HAVE IT SENT TO MY PERSONAL MECHANIC AND THE CAR TURNS ON PERFECTLY FOR HIM. I DON'T UNDERSTAND HOW A CAR CAN GO A WEEK AND A HALF WITHOUT TURNING ON. MULTIPLE PEOPLE TRIED THE KEY AND THEN THE CAR TURNS ON. I DON'T FEEL SAFE DRIVING THIS CAR AT ALL. AFTER LOOKING AT RECALLS AND OTHER COMPLAINTS THIS CAR IS GARBAGE. *TR

Air BagsCrash1 injured
Filed Feb 27, 2015182,000 milesWA

I WAS DRIVING ALONG I-90 EAST GOING THROUGH SOUTH DAKOTA. THE WEATHER WAS BAD AND THE ROAD WAS ICY AND VERY SLICK. THERE WAS AN 18 WHEELER THAT ROLLED OVER ON THE ROAD AND I DID NOT SEE IT UNTIL IT WAS TOO LATE. THERE WERE ABOUT 10 CARS IN BACK OF THE TRUCK AND I COULD NOT STOP. I HAD A HEAD ON COLLISION WITH THE BACK END OF A 1 TON TRUCK. IT DID NOT DO ANY DAMAGE TO THE TRUCK BUT IT COMPLETELY TOTALED MY CAR. I HIT THE WINDSHIELD WITH MY HEAD , LEFT ARM AND HAND. I SUFFERED SERIOUS INJURIES AND MY HEAD HIT THE WINDSHIELD AND CRACKED IT THE SIZE OF A GRAPEFRUIT BEFORE THE AIR BAGS DEPLOYED. THEY DID NOT DEPLOY UNTIL AFTER I WAS SERIOUSLY INJURED WHICH IS BS. I WAS TAKEN TO THE HOSPITAL AND AN XRAY OF MY HEAD WAS NEVER DONE. THEY TOOK AN XRAY OF MY ARM AND HAND AND SAID I HAD A CONTUSION. MY HEAD WAS BIG AND SWOLLEN AND SO WAS MY ARM AND HAND AND I HAD HEADACHES FOR A MONTH AND A HALF AND I STILL DON'T FEEL VERY WELL SINCE THE ACCIDENT. I TRIED TO FILE A CLAIM AGAINST GM FOR THE DEFECTIVE AIR BAGS ON THE CAR AND THEY WONT DO ANYTHING ABOUT IT. THE ACCIDENT HAPPENED IN STURGIS SD AND THE STATE PATROL DETERMINED THAT THE DRIVER AT FAULT WAS THE DRIVER OF THE 18 WHEELER TRUCK. I GOT NO COMPENSATION WHATSOEVER FROM THE ACCIDENT AND THE TOW COMPANY ENDED UP STEALING MY CAR. *TR

Electrical System
Filed Feb 25, 201595,798 milesTN

THIS HAS BEEN REPORTED TO GM BY CERTIFIED MAIL 4/14/2014 TO GM HEADQUARTERS, PO BOX 33172, DETROIT MI 48232 ATTN: PONTIAC IGNITION PROBLEMS ETC. - ADDRESS GIVEN TO OME BY MS. CORINA ON 4/14/14 REF#[XXX], SHOWING BETWEEN 3/19/11 AND 10/22/13 IGNITION MODULE & COIL, SECURITY SYSTEM SHUTDOWN, IGNITION STARTER SWITCH/LOCK/TUMBLER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER (HAPPENED SEVERAL TIMES AND HAD TO REPLACED SEVERAL TIMES). REPORTED TO DOTVSH ON 7/6/14 CALL REF#[XXX], OFFICE DEFECT INV #[XXX]. NEVER HAVE RECEIVED ANY RESULT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JS

Electrical System
Filed Feb 10, 2015SC

2002 PONTIAC GRAND AM. CONSUMER STATES VEHICLE HAVE MANY PROBLEMS INCLUDING CAR SHUTTING OFF AT ANY TIME WHILE IN MOTION. *TA THE CONSUMER STATED THE ENGINE AND TRANSMISSION MOUNTS WERE REPLACED. *JB

Engine
Filed Feb 3, 2015151,000 milesCA

TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLES DECELERATED AND BEGAN TO SPUTTER WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THERE WAS A FOUL SMELL IN THE VEHICLE. THE VEHICLE WAS POWERED OFF AND BACK ON BEFORE IT RESUMED NORMAL FUNCTION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

Exterior Lighting
Filed Jan 13, 2015110,000 milesSC

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE TURN SIGNALS AND THE HAZARD LIGHTS FAILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Air BagsFire
Filed Dec 19, 2014200,456 milesTN

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIR BAG COMPARTMENT EMITTED SMOKE AND MADE AN ABNORMAL NOISE. ADDITIONALLY, ALL OF THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,456. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Dec 9, 2014170,000 milesAL

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT A LOW SPEED, THE SECURITY LIGHT FLASHED AND THEN SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SECURITY SENSOR NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASS LOCK SENSOR, THE IGNITION SWITCH, AND THE KEY NEEDED TO BE REPLACED. ADDITIONALLY, THE CYLINDER NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 01/23/15*LJ UPDATED 03/17/15*LJ UPDATED 10/7/2015 *JS UPDATED 10/19/2015 *JS

Air Bags
Filed Nov 19, 2014150,000 milesIA

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE LEFT AND RIGHT TURNING AND HAZARD SIGNALS FAILED. THE CONTACT MENTIONED THAT THE FAILURES WERE GETTING PROGRESSIVELY WORSE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Electrical System
Filed Nov 13, 2014148,000 milesKY

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 1/7/15*CN UPDATED 10/5/2015*JS

Electrical System › Ignition › Switch
Filed Nov 12, 201445,000 milesOH

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/19/14*CN UPDATED 5/26/2015 *JS

Engine
Filed Nov 6, 201495,798 milesTN

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED AND THE VEHICLE DID NOT RESTART. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,798.

Engine
Filed Nov 4, 201483,000 milesTX

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Unknown or Other
Filed Nov 3, 2014100,000 milesNC

I RECENTLY RECEIVED A RECALL IN THE MAIL FOR MY VEHICLE FOR THE IGNITION SWITCH RECOMMENDING THAT I TAKE IT IN TO GET IT FIXED AS SOON AS POSSIBLE FREE OF CHARGE. IT EXPLAINS THAT ANY ADDED WEIGHT SHOULD BE REMOVED FROM KEY RING EXCEPT CAR KEY. AROUND THIS TIME LAST YEAR, BEFORE THE PART HAD BEEN RECALLED, I HAD MULTIPLE KEYS ON MY KEY RING, AND THE IGNITION SWITCH WENT OUT, AND I HAD TO PAY TO HAVE IT REPLACED. SEEING HOW THIS PART HAS NOW BEEN RECALLED, I WOULD LIKE SOME KIND OF REFUND FOR HAVING TO REPLACE THIS PART WHICH IN THIS RECALL NOTICE SAYS IT WOULD BE FIXED FOR FREE, IF IT HAD BEEN CAUGHT IN TIME BEFORE IT HAD ALREADY BROKE. I BELIEVE I STILL HAVE THE RECEIPT FOR IT ALSO. THANK YOU *TR

SteeringCrash
Filed Oct 30, 2014100,000 milesNY

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE WHICH FLIPPED OVER AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Complaints 1-50 of 395, newest first, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
2005102411Fatalities reported
2004293471Fatalities reported
2003325558Fatalities reported
2002 — this page395430Above average
2001538740Above average
20006758144Fatalities reported
19998496134Fatalities reported
1998172352Fatalities reported
19973834123Fatalities reported
19964506140Above average
19954091420High concern
19943772295Fatalities reported
19932041202Fatalities reported
1992168342Fatalities reported
199182352Fatalities reported
199038110Routine

Compare every Grand AM year →

2002 Pontiac Grand AM: questions buyers ask

Is the 2002 Pontiac Grand AM a good car?

It is not among the Grand AM years to avoid. Owners filed 395 complaints, against about 351 for a typical Grand AM year. The most common complaint is about the electrical system (32%).

What is the most common problem with the 2002 Pontiac Grand AM?

The electrical system: 125 of the 395 complaints (32%) are about it. Owners most often say it will not start (25%), sets off warning lights on the dash (15%) and stalls (8%). The typical report comes at 75,000 miles.

How many recalls does the 2002 Pontiac Grand AM have?

4 safety recalls on file with NHTSA, the most recent filed Jul 3, 2014. The largest, 14V400000, covered 5,877,718 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2002 Pontiac Grand AM problems start?

Half of the complaints that record an odometer reading came in before 73,000 miles. For the electrical system the midpoint is 75,000 miles.

Has NHTSA investigated the 2002 Pontiac Grand AM?

Yes, once. PE05055 ("TURN SIGNAL FAILURES") was opened Sep 27, 2005 and closed Jan 13, 2006.

Are there service bulletins for the 2002 Pontiac Grand AM?

The manufacturer filed 456 technical service bulletins and other notices for it with NHTSA, most of them about the engine (92), the electrical system (54) and the visibility (28). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 3, 2014. Source: NHTSA Office of Defects Investigation.