2004 Pontiac Grand AM

Fatalities reported

Owners filed 293 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.

When it fails
020k40k60k90k120k200k
74,633 milesMedian miles at failure

223 complaints record an odometer reading. Failures cluster around 120,000150,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System96
350
Exterior Lighting15
000
Air Bags15
904
Vehicle Speed Control11
100
Electrical System › Ignition › Anti-theft › Control Module11
000
Structure8
000
Engine8
000
Unknown or Other7
000
Exterior Lighting › Hazard Flashing Warning Lights › Switch7
000
Steering5
311

4 safety recalls

Part 573 reports
Electrical System › Ignition14V400000
Filed Jul 3, 20145,877,718 vehiclesGeneral Motors Llc

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi

Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Fuel System, Gasoline › Storage04V301000
Filed Jun 30, 20042,857 vehiclesGeneral Motors Corp.

Defect. CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

What owners reported

Newest filings
Power Train
Filed Nov 15, 2021CA

NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Jun 30, 2020132,483 milesGA

ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR

Air BagsCrash
Filed Jul 17, 2019130,700 milesWI

I WAS THE OWNER OF THE CAR AND SOMEONE ELSE WAS DRIVING AND FILED A CLAIM. I WANT TO KNOW WHY I DID NOT GET ANYTHING IN THE LAW SUIT HER NAME IS [XXX] AT THE TIME SHE LIVED AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Jun 27, 2019120,000 milesPA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Electrical System
Filed Jun 18, 2019200,000 milesTN

I PULLED UP TO A STOP LIGHT AND MY CAR JUST SHUT OFF. I TRIED TO START IT SEVERAL TIMES BUT ALL I GOT WAS A CLICK. THE IGNITION ISN'T CATCHING.

Fuel/Propulsion System
Filed Jun 5, 2019170,000 milesIN

FUEL SYSTEM RECALL , STRONG GAS SMELL INSIDE CAR EXTERIOR LIGHTING RECALL, HARD TO SEE WHILE DRIVING CAR AT NIGHT ELETRICAL SYTEM IGNITION RECALL POWER CUTS ON AND OFF

Air Bags
Filed May 21, 2019101,049 milesMD

VEHICLE SHUTS DOWN AS IT DID DURING RECALL. THEY SUPPOSEDLY REPAIRED IT. I THEN BOUGHT IT FROM PREVIOUS OWNER WHO DID NOT MENTION THE PROBLEM AS BEING ON A RECALL. WE FOUND OUT BUT DEALER SAYS IT WAS REPAIRED. OBVIOUSLY THE FIX DID NOT WORK AS VEHICLE STILL SHUTS DOWN AND SAYS AIRBAG WARNING. WHAT RECOURSE DO WE HAVE WHEN THEY SAY IT WAS PREVIOUSLY REPAIRED BUT WASN'T.

Unknown or Other
Filed May 8, 2019NM

I GOT A RECALL OF UNINTENDED IGNITION KEY ROTATION. I TOOK IT IN TO GM AND THEY SAID THEY COULD NOT HELP ME. THEY SAID IT IS FOR THE ORIGINAL KEYS , WHICH I HAVE. BUT MY PLASTIC ON ONE KEY IS BROKE ON ONE SPOT. I TOLD THEM MY IGNITION IS MESSED UP. THE KEY CAN BE PULLED OUT WITH THE CAR STILL RUNNING AND SOME TIMES IT WILL BE TURNED OFF AND KEYS IN MY HAND AND YET IT IS STILL ON. NO ONE EXPLAINED ANYTHING TO ME, EXCEPT THEY COULD NOT HELP ME, THAT IS WAS JUST A PLASTIC PIECE THAT THEY PUT ON THE KEY IN THE HOLE WHERE THE KEY RING GOES. YET I STILL KEEP GETTING THE RECALL IN THE MAIL. WHAT EXACTLY IS THE RECALL?

Electrical System
Filed Nov 5, 2018231,000 milesMD

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT TOOK THE VEHICLE TO WALDORF CHEVROLET CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000), BUT THEY REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE RUBBER COVERING ON THE KEY WAS FRACTURED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 231,000.

Electrical System
Filed Sep 11, 2018162,000 milesKY

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE LOCAL DEALER (NEIL HUFFMAN AUTO GROUP, 3810 SPRINGHURST BLVD #310, LOUISVILLE, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 162,000. **TR CONSUMER STATED CAR FAILED TO START ON MANY OCCASIONS. ONLINE COMPLAINTS INCLUDE NOT STARTING POSSIBLE IGNITION SHUT DOWN WRITE OPERATING CAR. PASSLOCK CODE FAULTY. VIN IS INVALID UPDATED 10/26/18*JB

Electrical System
Filed Aug 18, 2018181,582 milesMO

TRANSMISSION SOLENOIDS BURNT OUT DUE TO OVERHEATING TCC SOLENOID PRESSURE SOLENOID WILL NOT LET ME GO IN REVERSE OR DRIVE

Exterior Lighting › Turn Signal
Filed Aug 8, 2018150,000 milesMA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 40 MPH, BOTH TURN SIGNAL INDICATORS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (DURAND CHEVROLET, 223 WASHINGTON ST, HUDSON, MA 01749, 978-310-1243) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jun 3, 2018138,000 milesNY

VEHICLE IS BLACKING OUT WHILE DRIVING AT A STOPPING HAPPENED ONCE NOW KEY DOES NOT TURN DO TO IGNITION LOCK NOT BEING REPLACED AT RECALL OLD KEY GET STUCK AS WELL AS NEW KEY IF I DIE DRIVING AT LEAST I CAN SAY I STILL LIKE MY PONIAC

Electrical System
Filed May 8, 2018FL

MY CAR STALLS OUT FROM TIME TO TIME BECAUSE OF THE IGNITION SWITCH I TOOK IT TO GMC THEY TOLD ME THAT THEY COULDN'T HELP ME BECAUSE I DIDN'T HAVE THE ORIGINAL KEY

Electrical System
Filed May 7, 201837,000 milesGA

EVERY YEAR THAT WE FIX THE INTAKE VALVE ON THE CAR NOT EVEN A MONTH LATER THE CHECK ENGINE LIGHT WILL COME BACK ON AND IT WILL BE THE SAME INTAKE VALVE. THIS CLOGS ALL THE VALVES IN THE SYSTEM CAUSING THE CAR TO SOMETIMES IT'S SLOW OR CUT OFF. CAR WILL NOT PASS EMISSIONS EVEN AFTER YOU FIX THIS ISSUE. I HAVE CONTACTED GM AND NOTIFIED THEM OF THIS ISSUE AND THEY STATE THAT IT'S NOT AN ISSUE. ALSO THE BLINKERS WILL STOP WORKING YOU HAVE TO HIT THE HAZARDOUS BLINKERS FOR THE BLINKERS TO START WORKING AGAIN THIS COULD CAUSE A REAR-END ACCIDENT I ALSO TOLD THE MANUFACTURER ABOUT THIS ISSUE AND THEY ARE NOT WANTING TO FIX IT.

Electronic Stability Control (esc)
Filed Apr 4, 2018100,000 milesMA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL LIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT HAD TO USE HIS HANDS TO SIGNAL WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Oct 26, 2017AL

THE IGNITION SYSTEM OR SENSOR DOESN'T WORK.SOME TIME IT WANT START.AFTER WAITING FOR THE SECURITY LIGHT QUICK FLASHING IT WILL START SOMETIME.

Vehicle Speed Control
Filed Sep 25, 2017201,786 milesMN

I WAS DRIVING MY 2004 GRAND AM AND I WAS SITTING IN STOP AND GO TRAFFIC ON AN HWY AND IT WAS HOT OUTSIDE THAT DAY AND WHEN I LET MY FEET OFF THE BRAKE PEDAL MY CAR START TO ACCELERATE BY ITS SELF VERY FAST AND I IMMEDIATELY PRESS MY BREAK TO THE FLOOR AND MY ANTI-LOCK BREAKS KICKED IN AND THE CAR CONTINUED SKID AND ACCELERATE FAST AND I HAD PUT MY CARS TRANSMISSION INTO NEUTRAL AND THE MOTOR CONTINUED TO REV EVEN AFTER MY TRANSMISSION WAS IN NERAL. I ENDED UP SKIDDING UP A SIDE WALK TO AVOID A SERIOUS CRASH OR BEING KILLED IN A BAD CRASH. I BELIEVE IT WAS A DEFECT IN THE VEHICLE SPEED CONTROL ACCELERATOR PEDAL.

Electrical System
Filed Mar 30, 2017184,980 milesGA

SECURITY LIGHT FLUSHED 2 DAYS AGO, AND WHEN I TURNED THE CAR ENGINE OFF THE CAR WOULD NOT CRANK OR START. TOOK THE BATTERY TO BE CHARGED, AND IT STILL WOULD NOT CRANK OR START. I SPENT ALL NIGHT ON THE INTERNET TO FIND THAT THE PONTIAC GRAND AM'S FROM 1999 - 2005 CAN HAVE SECURITY PASSLOCK ISSUES THAT CAUSE THE CAR NOT TO CRANK OR START. WITH THE KEY TURNED ON THE LIGHTS WILL COME ON AND THE WINDOWS WILL GO UP AND DOWN, BUT YOU CAN'T CRANK THE CAR. I FOUND A PROCEDURE THAT WILL TEMPORARILY BYPASS THE SECURITY PASSLOCK, WHICH INVOLVE FOLLOWING THE SEQUENCE OF TURNING THE KEY TO ON POSITION WAIT 10 - 12 MIN. TURN CAR TO OFF (HOPEFULLY THE SECURITY LIGHT IN DISPLAY WILL GO OFF COMPLETELY) THEN TURN THE KEY TO START. THAT WORK FOR ME, BUT THE SECURITY LIGHT DISPLAY IN THE DASH PANEL DID NOT GO OFF. I HAVE TO HOPE THAT I WILL LATER BE ABLE TO CRANK THE CAR UP AGAIN. I THINK THIS IS RIDICULOUS, AND DANGEROUS. YOU COULD BE SOMEWHERE FAR AWAY FROM OTHERS AND STRANDED. THUS YOU COULD BE IN POTENTIAL DANGEROUS FROM THE ELEMENTS OR ENVIRONMENT OR COULD BECOME A VICTIM OF VIOLENCE IF THE RIGHT PERSON(S) APPROACH YOU WHEN YOU ARE STRANDED.

Air BagsCrash
Filed Mar 20, 2017170,000 milesNY

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO STEER AND CAUSED THE DRIVER TO CRASH INTO A SNOWPLOW. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE DRIVER DID NOT RECEIVE ANY INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AFTER THE FAILURE OCCURED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

20 of 293 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
2005102411Fatalities reported
2004 — this page293471Fatalities reported
2003325558Fatalities reported
2002395430Above average
2001538740Above average
20006758144Fatalities reported
19998496134Fatalities reported
1998172352Fatalities reported
19973834123Fatalities reported
19964506140Above average
19954091420High concern
19943772295Fatalities reported
19932041202Fatalities reported
1992168342Fatalities reported
199182352Fatalities reported
199038110Routine

Compare every Grand AM year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 3, 2014. Source: NHTSA Office of Defects Investigation.