MULTIFUNCTION SWITCH DEFECTIVE BRAKE LIGHTS KEEP GOING OUT. WINDOW CLIP BROKEN. *TR
2002 Pontiac Grand AM complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
I HAVE 2002 PONTIAC GRAND AM, I HAVE BEEN HAVING PROBLEMS WITH THE CAR NOT STARTING DUE TO SECURITY LIGHT! WHICH I SEE HAS SOMETHING TO DO WITH THE PASS-LOCK (THEFT-MODULE) SYSTEM, THERE ARE NUMEROUS COMPLAINTS RELATED TO THIS, I DONT SEE WHY IT HASNT BEEN RECALLED . *TR
DURING MY DAILY DRIVE TO AND FROM WORK MY TURN SIGNAL AND HAZARD LIGHTS STARTED TO WORK INTERMITTENTLY ON MY 2002 PONTIAC GRAND AM GT. ONE MINUTE THE TURN SIGNAL WOULD WORK GREAT AND THE NEXT SECOND IT WOULD STOP. THIS OCCURRED INFREQUENTLY AT FIRST, BUT GOT PROGRESSIVELY WORSE. TWO WEEKS AFTER THE PROBLEM STARTED, THE TURN SIGNAL AND HAZARD LIGHTS STOPPED WORKING ALTOGETHER. TURN SIGNALS ARE AN ESSENTIAL PART OF DRIVING TO SAFELY INDICATE TO OTHER DRIVERS THAT YOU NEED TO ENTER ANOTHER LANE OR ARE MAKING A SPECIFIC TURN. WITHOUT MY BLINKERS I ALMOST GOT INTO SEVERAL WRECKS BECAUSE I NEEDED TO SWITCH LANES, BUT WAS UNABLE TO INDICATE THIS TO OTHER DRIVERS DURING HEAVY TRAFFIC TIMES. IF I HAD BROKEN DOWN I WOULDN'T HAVE MY HAZARD LIGHTS TO INDICATE TO OTHER DRIVERS THAT I WAS STRANDED. AFTER READING SEVERAL WEB POSTS I DETERMINED THAT THE SWITCH THAT CONTROLS THE TURN SIGNALS AND HAZARD LIGHTS WAS THE PROBLEM. I REPLACED THE PART FOR $40 AT THE DEALERSHIP AND MY BLINKERS AND HAZARDS HAVE BEEN WORKING FINE SINCE. I WAS SURPRISED TO SEE THE NUMBER OF PEOPLE THAT HAD THE SAME PROBLEM ON THE INTERNET. I ALSO FOUND OUT THAT THE SWITCH I REPLACED WAS ACTUALLY RECALLED ON EARLIER MODELS OF MY CAR. THE RECALL FOR THIS SWITCH SHOULD BE EXPANDED TO INCLUDE THE 2002 MODEL. *TR
NO INJURIES YET, NO CRASHES YET, AND MANY INCIDENTS OF MY PATIENTS BEING RUN THIN. MY CAR IS HAS GOTTEN WORSE AND THIS PROBLEM HAS BEEN GOING ON FOR THE PAST 17 MONTHS AT-LEAST I HAVE NOT BEEN WRITING EVERY-TIME DOWN BECAUSE IT IS A INCONVENIENCE. NOT ONLY TO ME BUT MY WORK AND EMERGENCY ALSO. I JUST HOPE THAT MY CHILD IS NOT SERIOUSLY HURT ONE DAY AND MY CAR WONT START. I CURRENTLY OWN A 2002 PONTIAC GRAND AM GT. THE SECURITY SYSTEM IS MAKING THE CAR WHERE IT WILL NOT START AND THE SECURITY ALERT LIGHT THAT IS LOCATED ON THE CONSOLE IS ON CONTINUOUSLY. I HAVE A FRIEND THAT HER CAR IS DOING THE SAME BUT IS AT A MORE ADVANCED STAGE THAN MINE.. AND HER CAR ACTUALLY SHUT OFF ON THE ROAD WHILE THE CAR WAS IN MOTION. MY CAR IS NOT TO THAT STAGE TODAY. THE MANUAL SAYS TO REST THE SYSTEM BY ALLOWING THE CAR TO SIT IN THE ON POSITION FOR AT-LEAST 10 MINS WHERE MINE IS TAKING 13-15 MINS. AND ALLOW THE SYSTEM TO RESET. THE CAR IS CURRENTLY NOT STARTING AT-LEAST TWICE A DAY. AND ONE TIME THE CAR ACTUALLY DID NOT START. MY DAD PUT IN A NEW BATTERY AND THAT DID NOT CORRECT THE PROBLEM. I AM AT A LOSS, THE CAR IS DETERIORATING FAST AND THERE IS NO RECALL FOR THIS ISSUE WITH THE SECURITY SYSTEM/PASS-LOCK. THERE ARE MANY PEOPLE WITH THE SAME ISSUE. I FEEL LIKE GM IS TAKING ADVANTAGE OF THE SITUATION JUST TO MAKE A BUCK, AND THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE THAT IS OCCURRING WITH ALL GM VEHICLES. PLEASE HELP! I AM GOING MONDAY TO THE DEALERSHIP TO HAVE A PRICE QUOTED. *TR
I RECEIVED A RECALL NOTICE ABOUT THE TURN SIGNALING SYSTEM FAILING YEARS AGO. SINCE THIS WAS BEFORE I HAD ANY PROBLEMS, I THREW THE NOTICE AWAY. BUT THIS MONTH I STARTED TO HAVE THIS PROBLEM. THE SIGNALS DO WORK MOST OF THE TIME, BUT ONCE A WEEK THEY REFUSE TO TURN ON. *TR
2002 GRAND AM GT PASSLOCK SYSTEM. ON OCTOBER 3, 2008 WHEN I TRIED TO RESET THE OIL LIGHT ON MY VEHICLE TURNED THE IGNITION KEY TO ON, VEHICLE WOULDN'T START. THIS HAS HAPPENED LEAST FIVE TIMES WITHIN THE LAST YEAR. I'VE EITHER HAD TO REPLACE THE IGNITION CYLINDER OR THE PASSLOCK SYSTEM. EACH TIME THIS HAPPENED I'VE HAD TO HAVE THE CAR TOWED. *TR
I HAVE A 2002 PONTIAC GRAND AM GT AND I RECEIVED A LETTER FROM GM ABOUT THE SIGNALS NOT WORKING PROPERLY TO CONTACT THE DEALER AND THEY WOULD FIX IT BUT WHEN I CALLED THEY SAID THEY DON'T KNOW ANYTHING ABOUT IT AND NO LETTERS WENT OUT SO HERE I AM A FEW YEARS LATER AND MY SIGNALS STILL DON'T WORK ALL THE TIME. *TR
ON 9/1/08, I WAS DRIVING NORTH ON 275 FROM TAMPA, APPROXIMATELY 50 MILES, WHEN I HEARD A THUMPING NOISE AND PULLED IMMEDIATELY TO THE SIDE OF THE ROAD. UPON EXAMINATION, I FOUND THAT THE TREAD OF THE TIRE HAD PEELED OFF AND DID A LOT OF DAMAGE TO MY CAR, LEFT FRONT. CALLED AAA TO PUT ON THE SPARE ("DONUT") AND DROVE SLOWLY TO DUNEDIN, FLORIDA, FOR MY WORK WEEK. CALLED STATE FARM AND WAS ADVISED TO TAKE CARE TO GARAGE, COVERED UNDER COMPREHENSIVE COVERAGE, LESS $250 DEDUCTIBLE.. DUNEDIN GARAGE REPLACED FRONT LEFT FENDER AND REPAIRED DAMAGE TO FRONT BUMPER AND FRONT LEFT DOOR. HAD TO REPLACE TWO FRONT TIRES, WHICH I HAD TO PAY FOR. RENTAL CAR DURING ONE WEEK REPAIR WAS 80% PAID BY STATE FARM STATE FARM PICKED UP THE DAMAGED TIRE FROM DUNEDIN GARAGE. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT HEARD A NOISE COMING FROM THE HOOD. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAILURE WAS DUE TO A CRACKED OIL CAP, WHICH CAUSED THE OIL TO EVAPORATE. THE CONTACT STATED THAT THE OIL PRESSURE LIGHT DID NOT ILLUMINATE ON THE INSTRUMENT PANEL. THE DRIVER SIDE WINDOW WAS ALSO DEFECTIVE. THE DEALER REPLACED THE HOOK THREE TIMES. THE MANUFACTURER TOOK A REPORT; HOWEVER, THEY DID NOT OFFER TO ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
MY 2002 GRAND AM HAS A CLICKING SOUND COMING FROM THE DASHBOARD. I TOOK IT TO GREENFIELD PONTIAC AFTER HEARING ABOUT A SERVICE BULLETIN. THEY TOLD ME THE BULLETIN DID NOT COVER THE PROBLEM I HAD AND THAT SINCE IT DID NOT CREATE A SAFETY HAZARD, IT WAS NOT COVERED. THE COST TO ME WOULD BE ABOUT $300 FOR A NEW 'MULTIFUNCTION SWITCH' WHICH IS THE BLINKER/DIRECTIONAL ARM. MY TURN SIGNALS DO FUNCTION PROPERLY WHEN I NEED TO USE THEM, AND AS FAR AS I KNOW THE LIGHTS ARE NOT ACTUALLY FLASHING. THE CLICKING IS NOT CONSTANT, OR EVERYDAY, BUT WHEN IT GETS GOING, SOMETIMES IT DOES NOT STOP FOR 10 TO 20 MINUTES. I THINK I'M GOING DEAF FROM TURNING THE RADIO UP SO I DON'T HAVE TO HEAR THE CLICKING. I'VE HAD SEVERAL OTHER BAD EXPERIENCES WITH THIS VEHICLE THAT WERE NOT COVERED (I.E. TIMING WENT AT 40,000 MI--BIG BILL!). I WILL NEVER BUY ANOTHER GM PRODUCT--THEY DO NOT STAND BEHIND THEIR VEHICLES! *TR
I TOOK MY CAR TO MARC MILLER PONTIAC TO HAVE THE TURN SIGNALS FIXED. THE EMERGENCY FLASHER ON THE DASH KEPT CLICKING AND THE TURN SIGNALS WOULD WORK PERIODICALLY. THE TURN SIGNALS FINALLY WENT OUT. THE INCIDENT I AM REFERRING TO IS GM SERVICE BULLETIN 04098A. I CAN'T UNDERSTAND IF THIS APPLIES TO MY 2002 PONTIAC GRAND AM. I WAS CHARGED FOR THIS A TOTAL OF $314.17 AND AM NOT SURE IF IT WAS A RECALL. *TR
THE TURN SIGNALS WILL INTERMITTENTLY STOP WORKING. *TR
I OWN A 2002 PONTIAC GRAND AM AND THE TURN SIGNALS WILL ALL OF A SUDDEN STOP WORKING, CREATING A HAZARDOUS DRIVING SITUATION. FROM WHAT I'VE READ OF OTHERS COMPLAINTS, THIS WAS RECOGNIZED AS A PROBLEM BY GM IN 2001 HOWEVER A RECALL WAS NOT ISSUED. I WAS TOLD BY THE DEALERSHIP THIS WOULD COST ME ABOUT $500 TO REPAIR AND I'VE NOT BEEN ABLE TO AFFORD TO DO SO. I THINK GM SHOULD FIX THIS PROBLEM WITH NO CHARGE TO ME SINCE SO MANY OTHERS HAVE COMPLAINED OF THIS PROBLEM ALSO. *TR
THERE IS A VERY DISTRACTING CLICKING SOUND IN THE DASH, AS IF THE BLINKERS ARE RUNNING, BUT THEY ARE NOT. SOMETIMES IT'S A FAST CONSTANT CLICKING SOUND, SOMETIMES IT'S A SLOW CLICKING SOUND, BUT IT'S ALWAYS THERE. VERY ANNOYING. *TR
I OWN A 2002 PONTIAC GRAND AM GT AND THE TURN SIGNAL INDICATORS WILL RANDOMLY STOP WORKING. THE FIRST TIME THIS HAPPENED WAS ON 5/20/08. THE INDICATOR ARROWS INSIDE THE CAR WERE NOT GOING OFF WHEN I TRIED TO SIGNAL. LUCKILY I WAS ABLE TO PULL OVER AND EXAM THE EXTERIOR LIGHTS ONLY TO FIND THAT NO SIGNAL LIGHTS OUTSIDE MY CAR WORKED EITHER. THIS PROBLEM NOW OCCURS EVERY COUPLE OF DAYS AND I FIND IT VERY DANGEROUS ON BUSY ROADS. I FEEL IT COULD LEAD TO A PREVENTABLE TRAFFIC ACCIDENT. THROUGH RESEARCH I HAVE FOUND THAT THIS IS A COMMON COMPLAINT FROM FELLOW PONTIAC OWNERS. I ALSO FOUND THAT A RECALL INVESTIGATION WAS FILED BACK IN SEPT. OF 2005 (#PE05055) BUT WAS CLOSED IN JAN. OF 2006 WITH NO RECALLS BEING ISSUED. I HAVE CONTACTED MY MECHANIC AND IT IS GOING TO COST ME AROUND $300 TO FIX THIS. I AM UPSET THAT THIS SAME MALFUNCTION WAS RECALLED IN THE 2001 GRAND AM MODELS (03V327000) BUT WILL NOT BE FIXED FOR MY 2002. WHEN IS GM GOING TO TAKE OWNERSHIP OF IT'S MANUFACTURING ERRORS?? *TR
I HAVE A 2002 PONTIAC GRAND AM. THE PROBLEM STARTED 4 MONTHS AGO. WHEN I PUT ON THE TURN SIGNAL SMOKE WILL START COMING FROM UNDER THE PLASTIC COVER BEHIND THE STEERING WHEEL. I POP UP THE COVER AND OBSERVED THAT THE SMOKE IS COMING FROM INSIDE A SEALED MECHANISM THAT IS BEHIND THE STEERING WHEEL. IT STARTED DOING IT MORE OFTEN AND AS SOON AS THE BLINKER GOES OFF THE SMOKE WILL STOP. I CALLED A PONTIAC DEALER AND WAS TOLD THAT THEY HAD NO INFORMATION OR RECALLS FOR THIS ISSUE BUT THAT THEY WILL CHECK IT FOR $39.95 I AM AFRAID THAT THE CAR MIGHT JUST CATCH ON FIRE ONE OF THESE DAYS. CAN YOU PROVIDE ME WITH SOME GUIDANCE WHO TO CALL? THE DATE BELOW IS THE LAST TIME IT HAPPENS. BUT LIKE I SAID BEFORE, IT STARTED OCCURRING MORE OFTEN. *TR
I WENT TO START MY 2002 PONTIAC GRAND AM AND IT WOULDN'T TURN OVER, JUST A VERY HIGH SPEED SPINNING NOISE. THE DAY PRIOR THERE HAD BEEN A RATTLE DURING START UP. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. THEY CHECKED IT AND THE TIMING CHAIN HAD BROKEN. THEY TOLD ME THAT IT WAS AN INTERFERENCE ENGINE, AND AS A RESULT THERE WAS VALVE AND CYLINDER DAMAGE. THEY HAD TO REBUILD THE ENGINE ALMOST COMPLETELY AS A RESULT. THIS WAS AT APPROXIMATELY 85,000 KM. *TR
WAS DRIVING MY 2002 PONTIAC GRAND AM DOWN A TWO LANE ROAD GOING SOUTH ANOTHER CAR WAS COMING GOING NORTH HE CROSSED OVER THE YELLOW LINE AND HIT ME HEAD ON..HIS AIR BAG DEPLOYED MINE DID NOT. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT ATTEMPTED TO LOWER THE TILT OF THE STEERING WHEEL AND IT SUDDENLY BECAME STUCK IN THE HIGH POSITION. THE VEHICLE WAS UNCOMFORTABLE TO DRIVE. HE HAS NOT HAD THE VEHICLE INSPECTED BY A MECHANIC OR THE DEALER. THE FAILURE MILEAGE WAS 78,200.
WHILE DRIVING A 2002 GRAND AM WITH 77K MILES, THE CAR SUDDENLY STALLED IN THE MIDDLE OF THE STREET. AFTER HAVING THE VEHICLE LOOKED AT I WAS INFORMED THE TIMING CHAIN HAD GONE BAD- EXTREMELY RARE FOR THE YEAR AND MILEAGE ON MY CAR. I DID SOME RESEARCH, AND FOUND OUT THAT GM RECALLED 20K+ SATURNS FOR THIS FAULTY VIN F ENGINE TIMING CHAIN. THIS IS THE SAME ENGINE IN MY CAR, AND THE SAME THING THAT BROKE. ONCE THE CHAIN BROKE THE PIECES GOT INSIDE SEVERAL ENGINE COMPARTMENTS AND CAUSED A SEVERE AMOUNT OF DAMAGE TO THE CAR. ABOUT HALF OF THE ENGINE NEEDS TO BE REPLACED DUE TO THE DAMAGE OF THE CHAIN BREAKING. I CONTACTED GM, AND THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND NEITHER WANT TO DO ANYTHING TO ALLEVIATE THE DAMAGE THE FAULTY TIMING CHAIN HAS CAUSED. *TR
LOWER INTAKE MANIFOLD GASKET REPLACE FOR LEAKAGE 5/06 WATER PUMP REPLACED FOR LEAKAGE 9/06 POWER STEERING RACK AND PINION REPLACED FOR LEAKING 2/08 MULTIFUNCTION SWITCH STILL MALFUNCTIONING ALL WORK PERFORMED AT DEALERSHIP AND RECORDS HAVE BEEN RETAINED. ALL MAINTENANCE ON CAR IS UP TO DATE WITH RECORDS TO VALIDATE. *TR
INTAKE MANIFOLD LEAKING. WENT IN FOR ROUTINE OIL CHANGE AND WAS TOLD THIS IS A COMMON PROBLEM WITH THIS VEHICLE FROM 1999 UP. *TR
ERRATIC TURN SIGNAL BEHAVIOR. WHEN TURNING THE SIGNAL TO THE RIGHT OR LEFT IT WORKS BUT THEN WHEN IT IS TURNED OFF I CONTINUE TO HEAR THE CLICKING NOISE AS IF THE TURN SIGNAL IS STILL ON WHEN IT'S NOT. *TR
MY TURN SIGNALS INTERMITTENTLY FAIL, THE LEFT TURN SIGNAL FLASHES EXTREMELY FAST WHEN IT DOES WORK. *TR
LEAVING WORK ON DECEMBER 19, 2007 I APPLIED BRAKES FOR APPROACHING TRAFFIC SIGNAL. BRAKES SEEMED TO LOCK WITHOUT SLOWING DOWN OR STOPPING MY VEHICLE. I TRIED THREE TIMES APPLYING INCREASING PRESSURE AND THE CAR WOULD NOT STOP. FINALLY, AFTER 4TH ATTEMPT, BRAKE SEEMED TO GIVE AND SLOW/STOP MY VEHICLE. I WAS WITHIN INCHES OF REAR-ENDING VEHICLE IN FRONT OF ME AT THE TRAFFIC LIGHT. I TOOK MY VEHICLE TO A MECHANIC AND WAS TOLD THAT THEY COULD NOT LOCATE ANYTHING WRONG. BRAKES CONTINUE TO MALFUNCTION PARTICULARLY IF MY CAR IS COLD OR NOT USED FOR A PERIOD OF HOURS. NOW I HAVE RESORTED TO TESTING THE BRAKES PRIOR TO DRIVING. I AM CONCERNED FOR MY SAFETY AND MY 16 YEAR OLD DAUGHTER WHO HAS RECENTLY STARTED DRIVING THE CAR. MY 2002 PONTIAC GRAND AM WAS PURCHASED NEW IN APRIL 2002 AND ONLY HAS APPROXIMATELY 45,000 MILES. BRAKE PADS HAVE ALREADY BEEN REPLACED ONE AND MECHANIC TELL ME THAT THEY ARE ONLY SLIGHTLY WORN SO DO NOT NEED REPLACEMENT CURRENTLY. *TR
CLICKING NOISE COMING FROM BEHIND HAZARD SWITCH IN 2002 PONTIAC GRAND-AM. FOUND A RECALL WITH RELATED INFORMATION ON THIS VEHICLE, HOWEVER, GM-PONTIAC SHOW NO RECALL WITH MY VIN# AND NEVER RECEIVED LETTER TO HAVE REPLACED. *TR
TURN SIGNALS ONLY WORK INTERMITTENTLY. *TR
I BOUGHT MY 2002 GRANDAM WHEN IT WAS A YEAR OLD WITH 22,000 MILES ON IT, I'M THE SECOND OWNER. I HAD PROBLEMS WITHIN A FEW MONTHS. SMOKE CAME FROM THE STEERING COLUMN AND THERE WAS A CLICKING NOISE IN THE DASH. THEN THE BLINKERS DIDN'T WORK RIGHT...WOULD ONLY WORK RANDOMLY...TOOK IT TO THE PLACE WHERE I BOUGHT IT AND THEY REPLACED THE TURN SIGNAL ARM...STILL HAVING TROUBLE TO THIS DAY WITH THE BLINKERS. A FEW MONTHS AGO THE CAR WOULDN'T START...IT WAS TURNING OVER BUT IT WOULDN'T ACTUALLY START. REPAIR SHOP REPLACED FUEL PUMP, DIDN'T SOLVE THE PROBLEM BUT THE CAR RAN FOR A FEW WEEKS AND THEN IT WOULDN'T START AGAIN. REPAIR SHOP SAID THE PASSCODE SECURITY/IGNITION SENSOR HAD TO BE REPLACED. THEY DID IT, AND IT WORKED FOR ABOUT 3 MONTHS AND THE OTHER DAY THE CAR WOULDN'T START, SAME THING AS THE FIRST TIME. I CALLED THE LOCAL PONTIAC DEALERSHIP AND ALL I SAID WHEN THE MECHANIC ANSWERED WAS "I HAVE A 2002 GRANDAM AND IT WON'T START" WITHOUT HESITATION OR ANY OTHER INFORMATION HE ASKED ME "WAS THE SECURITY LIGHT ON?" I SAID "YES! HOW DID YOU KNOW THAT?" HE SAID IT'S A VERY COMMON PROBLEM W/ THESE CARS AND THE ONLY THING TO DO IS HAVE THE PASSCODE SENSOR REPLACED BUT THERE'S NO GUARANTEE THAT IT WON'T HAPPEN AGAIN BECAUSE THEY HAVE NO WAY OF BYPASSING THE SECURITY/PASSCODE SYSTEM. WELL, I TOLD HIM I ALREADY DID THAT A FEW MONTHS AGO, SO HE SAID A TEMPORARY FIX FOR RIGHT NOW IS TO PUT THE KEY IN THE IGNITION AND TURN IT TO ACC, WAIT 10-15 MINUTES AND IT SHOULD START, BUT THIS IS TE
PASSLOCK PROBLEM. CAR WILL OFTEN FAIL TO START. SO FAR TURNING THE IGNITION TO THE ON POSITION FOR TEN OR FIFTEEN MINUTES DOES TEMPORARILY SOLVE THE PROBLEM. GM/PONTIAC STATES THAT THEY CAN REPLACE THE PASSLOCK FOR ABOUT $600. *TR
WHEN THE TURN SIGNAL IS NOT IN USE THE CLICKING NOISE OF THE TURN SIGNAL CONTINUES TO SOUND. *TR
2002 GRAND AM SE BOUGHT USED 11/2006, JULY 2007 CAR STARTS INTERMITTENTLY, TOLD NOTHING CAN BE DONE, BUT ITS A COMMON PROBLEM THIS HAPPENED ABOUT 5 TIMES, AUGUST 2007 CAR WOULD STALL WHILE DRIVING NO WARNING LIGHTS, WOULD START IMMEDIATELY, TOOK INTO DEALER REPLACED A WASHER AS PER A SERVICE BULLETIN, WAS TOLD COULD FIX, MAY NOT THAT IT COULD BE PASSLOCK SECURITY SYSTEM WAS TOLD THIS IS A VERY COMMON PROBLEM ON THESE CARS AS THE PART AND THE REPLACEMENT PARTS ARE ALL FAULTY, CAR RAN FINE FOR 2 MONTHS, NOW WONT START IN THE MORNING, FUEL PUMP IS TURNING, ALTERNATOR AND STARTER ARE FINE, DEALER SAYS NO PROBLEM FOUND, HAVE TO CRANK 3-5 TIMES TO GET IT TOO START, THEN ITS FINE ALL DAY, AND THE NEXT MORNING WONT START, THEN BECOMES INTERMITTENT. THE PARTS TO REPLACE FAULTY PASSLOCK BRING THE REPAIR JOB TO OVER $500, AND THEY CANT GUARANTEE AND SAID THAT IT WILL HAPPEN AGAIN, I HAVE READ ABOUT THIS ON NUMEROUS WEBSITES AND CANT UNDERSTAND WHY PONTIAC WONT FIX THE PROBLEM. I BOUGHT A NEWER CAR TO ELEVATE REPAIR COSTS AND NOW HAVE TO DEAL WITH A CAR PAYMENT AND AN UNRELIABLE VEHICLE. I WILL NOT BUY A GM CAR AGAIN, DUE TO THEIR POOR CUSTOMER SERVICE AND REFUSAL TO ADMIT THEY HAVE A PROBLEM WHEN SOOO MANY PEOPLE ARE COMPLAINING ABOUT IT. *TR
AN INTERMITTENT "TURN SIGNAL" CLICKING NOISE COMING FROM ABOVE THE RADIO. I HAVE BEEN TOLD THIS IS A DEFECTIVE MULTI-FUNCTION SWITCH AND IS VERY EXPENSIVE TO REPAIR. VERY DISTRACTING WHILE DRIVING. *TR
I OWN A 2002 PONTIAC GRAND AM. EVER SINCE I PURCHASED THE VEHICLE, THE SECURITY LIGHT WILL COME ON FOR A FEW DAYS AND THEN GO OFF AGAIN. IT WOULD NEVER BLINK, JUST STAY ON CONSTANTLY FOR 3 TO 4 DAYS. THIS OCCURS APPROXIMATELY EVER 3 MONTHS OR SO. BEGINNING ON 10/16/07, THE CAR WOULD START AND THEN SHUT OFF AGAIN. THAT DAY I WAS ABLE TO RESTART THE CAR IMMEDIATELY AND HAVE NO OTHER PROBLEMS WITH IT. HOWEVER, ON 10/24/07 WHEN I WENT TO LEAVE FOR WORK THE CAR WOULD NOT START. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. AT NOON THAT DAY WHEN MY BOYFRIEND TRIED TO START IT, IT STARTED JUST FINE. I LET IT JUST SIT FOR TWO DAYS WHILE I DROVE ANOTHER VEHICLE TO WORK. I BEGAN DRIVING THE VEHICLE AGAIN ON 10/27. IT RAN FINE UNTIL 1:30 PM ON THE 28TH WHEN I STOPPED TO PUT GAS IN THE CAR. AFTER FILLING UP WITH GAS, THE VEHICLE WOULD NOT START AGAIN. I HAD DONE SOME PRIOR RESEARCH ON THE INTERNET TO SEE IF ANYONE ELSE HAD HAD THIS PROBLEM AS WELL. HUNDREDS OF OTHERS WITH 2002 PONTIAC GRAND AMS ARE HAVING THE SAME PROBLEM. I WAS TOLD TO TURN THE KEY TO ON AND WAIT 10 MINUTES. THE POWER DID COME BACK AFTER 15 MINUTES, HOWEVER, EACH TIME I ATTEMPTED TO RESTART THE VEHICLE, IT WOULD SHUT DOWN AGAIN. AFTER SITTING AT THE GAS PUMP FOR OVER AN HOUR TRYING TO RESET THE SYSTEM, MY BOYFRIEND ARRIVED AND PUSHED ME TO A PARKING SPOT WHERE HE DISCONNECTED THE POWER TO THE BATTERY, WAITED A FEW MINUTES, AND THEN RECONNECTED THE POWER. THE CAR DID START AFTER THAT. I HAVE NOT HOWEVER DRIVEN THE CAR SI
I PURCHASED A PONTIAC GRAND AM 2002 A FEW YEARS AGO AND I NOW REALIZED THAT THE INDICATOR SWITCH STICKS AND PERIODICALLY SMOKES WHEN IT IS USED. I CALLED AND NOTIFIED THE MANUFACTURER, BUT HAD NO SATISFACTORY RESPONSE. I SPOKE WITH A MECHANIC WHO ADVISE ME IT IS A VERY EXPENSIVE PIECE OF EQUIPMENT. *TR
THERE ISSUE WAS INTERMITTENT SO THERE ARE NO DEFINING MOMENTS THAT LEAD TO THE START OF THE ISSUE. THE VEHICLE WOULD IDLE AT 2000 TO 3000 RPM WHILE IN PARK AND AT TIME REDLINING ITSELF. IF THE PROBLEM OCCURRED WHILE DRIVING THE CAR WOULD BEGIN TO ACCELERATE AND WOULD BE HARD TO BRAKE. AT STOPS THE CAR WOULD LURCH FORWARD. DURING THESE EVENTS THE VEHICLE CHECK ENGINE LIGHT WOULD NOT DISPLAY AND NOT CODE WAS RECORDED BY THE COMPUTER. AFTER FOUR TRIPS TO THE DEALERSHIP THE POWER TRAIN CONTROL MODULE (PCM) WAS FOUND TO BE FAULTY AND WAS REPLACED. *JB
2002 PONTIAC GRAND AM SHUT OFF WITHOUT ANY WARNING ON 3 SEPARATE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH. IT HAPPENED ON JANUARY 15TH AND 17TH AND 27TH. THE PROBLEM WAS DIAGNOSED AS BEING THE IGNITION SWITCH AND WAS INFORMED THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I WAS ALSO TOLD PONTIAC REFUSES TO RECALL BECAUSE THEY DO NOT FEEL IT IS A SAFETY ISSUE. HOW CAN DRIVING IN TRAFFIC AND HAVING YOUR CAR SHUT OFF IN THE MIDDLE OF THE INTERSTATE/HWY NOT BE A SAFETY ISSUE? A DEATH FROM THIS PROBLEM IS IMMINENT. *TR
CLICKING NOISE IN DASH WHEN TURN SIGNALS ARE USED AND THEN TURNED OFF. ALSO, SAME CLICKING NOISE RANDOMLY. *JB
CLICKING NOISE IN DASHBOARD AFTER THE BLINKER IS ACTIVATED AND TURNED OFF. NOISE IS DISTRACTING TO DRIVER AND POTENTIALLY HAZARDOUS. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT ADJUSTER DOES NOT LOCK IN PLACE. THE SEAT ROLLS BACK AND FORTH WHEN THE CONTACT APPLIES THE BRAKES. SHE BELIEVES THAT THIS COULD PLACE THE PASSENGER IN HARM'S WAY BECAUSE SHE ASSUMES THAT THE SEAT BELT IS NOT WORKING PROPERLY EITHER. SHE CALLED THE DEALER AND THEY ADVISED HER TO APPLY OIL OR SOAP TO THE TRACK OF THE SEATS. SHE OBEYED, BUT THE REMEDIES DID NOT WORK. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT MILEAGE WAS 43,696 AND FAILURE MILEAGE WAS 35,200. UPDATED 08/29/07.*JB UPDATED 02-01-08. *KB UPDATED *JB
SECURITY LIGHT KEEPS COMING ON, THEN CAR WILL NOT START. HAS LEFT ME STRANDED ALONE AT NIGHT ON SEVERAL OCCASIONS. I TOOK IT TO GET IT LOOKED AT AND THE COMPUTER THAT THEY HOOKED IT UP TO SAID THERE WAS NO PROBLEM, YET CAR WILL NOT START. THIS IS THE 5TH TIME THIS HAS HAPPENED AND I AM TOLD IT IS THE PASSLOCK SYSTEM. IT TOOK 3 DAYS FOR THE MECHANICS TO GO THROUGH THE PROCESS OF ELIMINATION TO FIGURE THIS OUT. I HAVE TALKED TO NUMEROUS PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM AND THE ONLY THING GM OFFERS IS A 600.00 BILL FOR A PROBLEM THAT THEY ARE WELL AWARE EXISTS. *JB
2002 GM GRAND AM - WE ARE HAVING PROBLEMS WITH THE PASSLOCK SYSTEM ON OUR 2002 GRAND AM. THE "SECURITY" LIGHT COMES ON AND THE CAR WILL NOT START. I PAID $450 TO FIX THE PROBLEM AT GM BUT IT IS STILL OCCURRING. I NOW RESET THE SYSTEM BY LEAVING THE KEY IN THE "ON" POSITION FOR 10+ MINUTES, TURNED IT TO "OFF", AND THEN STARTED THE CAR. IT FIRED RIGHT UP. DON'T KNOW HOW LONG THIS WILL LAST, BUT FOR NOW IT'S WORKING. I ALSO FEEL THAT GM IS RESPONSIBLE FOR THIS PROBLEM AND MY INCONVENIENCES, BUT AM GETTING NO WHERE WITH THEM. KEN KILLEN, 9 DRAKE, KITIMAT B.C., CANADA, V8C1S3 *TR
I GOT THE CAR WITH 103,000 ON IT. RAN GREAT. ON MY WAY TO WORK I STOPPED AT A GAS STATION TO GET GAS. I PUMPED THE FUEL AND GOT INTO THE VEHICLE. I TRIED TO START IT BUT IT WOULDN'T FIRE. IT JUST KEPT TURNING OVER UNTIL THE BATTERY DIED. I HAD IT TOWED WHERE I WORK, AND THEY SAID THEY FIXED IT. THE SECURITY LIGHT CAME ON FOR 2 TO 3 WEEKS. ON 7-17-07 IT DIED AGAIN AT THE SAME PLACE. I WAS IN A PARKING SPOT THIS TIME SO I WASN'T WORRIED BUT I HAD TO WAIT 15+ MINUTES TO GET IT TO START. IT WAS THE PASS LOCK. I TALKED TO A GM DEALER, AND THEY TOLD ME THAT IT WAS THE IGNITION CYLINDER. I WAS TOLD THAT IT WOULD BE ABOUT $500.00 TO $600.00 TO GET THE ITEM AND HAVE IT INSTALLED. I HAVE BEEN READING ON THE INTERNET THAT LOTS OF PEOPLE HAD THE SAME PROBLEM. I FELT THAT THIS COULD CAUSE A VERY BIG PROBLEM IN THE CASE OF AN EMERGENCY. IF SOMEONE NEEDED TO GET TO THE HOSPITAL OR NEEDED TO PICK THEIR CHILD UP BECAUSE THE BABYSITTER COULDN'T MAKE IT. THE ITEM SHOULD BE RECALLED , AND THE DEALER SHOULD PAY FOR ALL NECESSARY COSTS IN FIXING THE PROBLEM. *AK
THE PONTIAC WAS BROUGHT IN O THE DEALER I BOUGHT IT FROM BECAUSE THE DRIVER SIDE WINDOW FELL INTO THE DOOR AND WOULD NO LONGER WORK, THE (REGULATOR CLIP, THE PIECE ON THE BOTTOM OF THE WINDOW ON THE RIGHT SIDE SNAPPED AND CAUSED THE WINDOW TO CRACK IN THAT CORNER AS WELL,. AS A RESULT, THE WINDOW WAS REPLACED WHICH WAS NOT COVERED UNDER WARRANTY DUE TO THIS PLASTIC PIECE THAT WAS NOT SUITABLE OR STRONG ENOUGH TO HOLD UP THE WINDOW. ALSO, THE DEALER INFORMED ME THAT THIS WAS MOST LIKELY GOING TO HAPPEN AGAIN. THEY HAD SEENTHE SAME DEFECT IN OTHER GRAND AMS AS WELL.I WOULD CONSIDER THIS A DEFECT THAT COULD CAUSE AN ACCIDENT, LUCKLY, THE WINDOW DIDNT FALL WHEN DRIVING.THE EXACT DATE WAS UNSURE. *AK
HAZARD FLASHER SWITCH WAS REPLACED ON 3/9/07 BECAUSE OF A CONSTANT CLICKING LIKE THE TURN SIGNAL BEING ON. THIS DID NOT STOP THE CLICKING BUT SLOWED IT DOWN. THE CLICKING WAS STILL THERE , AND TRACED TO THE STEERING COLUMN-TURN SIGNAL SWITCH. SOME DAYS THIS WAS CONSTANT, OTHERS IT WAS SLOW BUT VERY ANNOYING. *AK
2002 GRAND AM GT HAD RACK AND PINION STEERING COLUMN REPLACED MAY 9, 2007. NINE DAYS LATER, PART FAILED. GENERAL MOTORS SAID IT WAS A MANUFACTURER'S DEFECT IN THE PARTS. RACK AND PINION SYSTEM WAS REPLACED AGAIN ON 5-24-07. PROBLEM REMAINS AND HAVE TO TAKE TO ANOTHER DEALERSHIP FOR DIAGNOSIS. OTHER DEALERSHIP PRELIMINARY DIAGNOSIS IS SAME PROBLEM. SAFETY CONCERN!!!. STEERING BECOMES DIFFICULT. I HAVE A 6-YEAR OLD AND DRIVE ON THE HIGHWAY OFTEN WITH HER. THIS NEEDS TO BE INVESTIGATED FOR SAFETY CONCERNS.
I OWN A PONTIAC GRAND AM 2002. I HAVE BEEN HAVING PROBLEMS WITH THE CAR STARTING FOR THE PAST 5 MONTHS. THERE HAS BEEN A PROBLEM WITH THE PASS LOCK SECURITY SYSTEM. I TURNED THE IGNITION ON AND THE CAR WILL NOT START. I WENT TO THE CAR REPAIR SHOP, AND THEY CHARGED ME ABOUT 200.00 TO RESET THE SYSTEM. A WEEK LATER THE SECURITY LIGHT CAME ON AND STAYED ON WHILE DRIVING. THE PROBLEM WAS THE CAR STARTING WHEN IT WANTED TO START. I HAD TO WAIT 10+ MINUTES TO RESET THE SYSTEM BEFORE THE CAR COULD START AGAIN. I FELT THAT THIS WAS A SAFETY ISSUE, AND THAT IT SHOULD BE RECALLED BY GM. *AK
I AM THE ORIGINAL OWNER OF A 2002 PONTIAC GRAND AM - FOUR DOOR VEHICLE. IT CURRENTLY HAS APPROXIMATELY 40,000 MILES. ALL FOUR TIRES LEAKED AIR AND I NEEDED TO CONSTANTLY TO CHECK AND FILL ALL FOUR TIRES. THEY SEEMED TO LEAK A RANDOM PACES LOSING AIR AT DIFFERENT RATES. I HAVE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE, INCLUDING NOISE FROM THE TIRES SHORTLY AFTER PURCHASE. THE DEALERSHIP AGREED TO REPLACE TWO OF THE TIRES PER SOME SERVICE BULLETIN BUT ONCE THEY WERE ROTATED, THE NOISE STARTED UP AGAIN. ALSO, HAD PROBLEMS WITH MY WINDSHIELD WIPERS REMAINING ON WHEN UTILIZING MIST FOR UP TO 25 SWIPES. THE WIPERS ALSO STOP IN THE MIDDLE OF THE WINDSHIELD WHEN USING MIST OR THE INTERMITTENT OPTION. THE ELECTRIC DOOR LOCKS AND WINDOW BUTTONS ONLY WORKED ON OCCASION OTHER THAN THOSE ON THE DRIVERS SIDE. AT APPROXIMATELY 33,000 MILES WHILE HAVING A ROUTINE OIL CHANGE, A VALVE HAD TO BE REPLACED DUE TO ANTIFREEZE/OIL LEAKING WITH THE POTENTIAL OF BURNING OUT THE ENGINE. CLEARLY THIS HAS BEEN JUST ONE PROBLEM AFTER ANOTHER. AM COMPLETELY DISAPPOINTED IN PONTIAC. THIS WAS MY FIRST (AND LAST) PONTIAC PURCHASE DUE TO THE NUMBER OF ISSUES WITH THE CAR. THE INTENT AT PURCHASE WAS THAT THIS VEHICLE COULD THEN BE PASSED TO MY TEENAGE DAUGHTER WHO WILL BEGIN DRIVING THIS YEAR, KNOWING THAT I HAVE MAINTAINED THE CAR AND IT HAS LOW MILEAGE. AT HIS POINT, I AM CONCERNED FOR HER SAFETY. *AK
THE BLINKER SWITCH WAS CLICKING ON AND OFF, SOMETIMES IT WOULD GO OFF, SOMETIMES NOT. THEY SAID IT WAS MY MULTIFUNCTION SWITCH. *AK
FOR SEVERAL MONTHS THE VEHICLE HAS EMITTED A CLICKING NOISE FROM THE CENTRAL DASH AREA THAT HAS BECOME MORE FREQUENT. IT IS USUALLY TRIGGERED BY USING THE TURN SIGNAL - ONCE THE TURN SIGNAL STOPS, THE CLICKING NOISE CONTINUES FOR VARYING AMOUNTS OF TIME. THE DEALER SAID IT IS NOT RELATED TO THE SERVICE ADVISORY ON THE HAZARD FLASHER, BUT THAT IT IS THE WIRING TO MULTI-FUNCTION SWITCH IN THE STEERING COLUMN SHORTING OUT. FROM INTERNET SEARCHES THIS SOUNDS LIKE A FAIRLY COMMON PROBLEM AND A SHORT SOUNDS LIKE A POTENTIAL FIRE HAZARD. SHOULD THERE BE A RECALL OR AT LEAST A WARRANTY EXTENSION ON THIS FAILURE MODE? THE REPAIR COST WILL BE ABOUT $350 AT THE DEALER. *JB
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING 60 MPH THE VEHICLE SHUT DOWN. THE TURN SIGNALS FAILED AND WERE OPERATING INTERMITTENTLY. THE FUEL PUMP WAS REPLACED. THE FUEL PUMP FAILED FOR 3 WEEKS, AND THE TURN SIGNAL FAILED FOR 6 DAYS. THE CONTACT WAS HOSPITALIZED AFTER THE VEHICLE FAILED , AND SHE RECEIVED FROST BITE WHILE WAITING ON THE TOW TRUCK. THE FAILURE MILEAGE WAS 67,180 , AND THE CURRENT MILEAGE IS 68320. *AK SPOKE WITH CONSUMER 10/16/07, NEED TO RE-SEND FORM. UPDATED 01/11/08. *LJ A POLICE REPORT WAS FILED BECAUSE THE INCIDENT HAPPENED ON THE NYS THRUWAY. THE IGNITION SWITCH WAS REPLACED UPDATED *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →