1996 Pontiac Grand AM

Above average

Owners filed 450 complaints about this vehicle with federal regulators, most often about the air bags › frontal. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k
118,952 milesMedian miles at failure

78 complaints record an odometer reading. Failures cluster around 120,000150,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags › Frontal62
19035
Air Bags31
1215
Electrical System › Ignition › Switch30
020
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip29
503
Engine and Engine Cooling › Engine › Gasoline25
020
Power Train › Automatic Transmission17
000
Electrical System › Alternator/Generator/Regulator15
000
Electrical System14
103
Electrical System › Ignition12
010
Engine and Engine Cooling › Engine11
000

6 safety recalls

Part 573 reports
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi

Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Fuel System, Gasoline › Delivery › Fuel Pump07E015000
Filed Feb 26, 20073,124 vehiclesDelphi

Defect. CERTAIN DELPHI AFTERMARKET FUEL PUMP MODULES / MODULE RESERVOIR ASSEMBLIES (MRA) THAT WERE SOLD FOR USE ON THE ABOVE LISTED VEHICLES. DURING PRODUCTION THE MRAS VENT AND FUEL RETURN TUBES WERE REVERSED. THIS CONDITION CAN RESULT IN THE VEHICLE NOT RUNNING CORRECTLY (IDLE ROUGH AND/OR STALL) DUE TO AN OVERLY RICH FUEL BLEND OR THE VEHICLE'S EVAPORATIVE EMISSION CARBON CANISTER MAY LEAK FUEL.

Risk. A STALLED VEHICLE CAN INCREASE THE RISK OF A VEHICLE CRASH. A FUEL LEAK CAN RESULT IN A FIRE.

Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE MRAS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2007. OWNERS CAN CONTACT DELPHI AT 1-877-335-7443.

Electrical System › Ignition › Switch02V070000
Filed Mar 6, 20021,589,948 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.

Risk. IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.

Remedy. DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH. OWNER NOTIFICATION BEGAN MARCH 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, BUICK AT 1-800-521-7300, OR OLDSMOBILE AT 1-800-442-6537.

Interior Lighting98V027000
Filed Feb 17, 1998249,420 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH THE POTENTIAL FOR THE INTERIOR LAMPS TO COME ON UNEXPECTEDLY WHILE THE VEHICLES ARE BEING DRIVEN. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 101, "CONTROLS AND DISPLAYS."

Risk. THE INTERIOR LAMPS COMING ON UNEXPECTEDLY COULD STARTLE A DRIVER CAUSING A MOMENTARY LOSS OF CONTROL INCREASING THE RISK OF A VEHICLE ACCIDENT.

Remedy. DEALERS WILL RUN A DIAGNOSTIC TEST ON THE LAMP CONTROL MODULE AND, IF NECESSARY, REPLACE IT.

Steering › Steering Wheel/Handle Bar96V249000
Filed Dec 17, 1996424 vehiclesGeneral Motors Corp.

Defect. THE STEERING COLUMN LOWER PINCH BOLT WAS NOT PROPERLY TIGHTENED DURING ASSEMBLY.

Risk. AN UNDERTORQUED PINCH BOLT CAN RATTLE AND CAUSE LOOSENESS IN THE STEERING SYSTEM. IF THE PINCH BOLT BACKED OUT OF THE JOINT COMPLETELY, ROTATION OF THE STEERING SHAFT AGAINST THE CONNECTOR COULD CAUSE INCREASING LOOSENESS IN THE STEERING SYSTEM AND RESULT IN LOSS OF STEERING AND AN ACCIDENT.

Remedy. DEALERS WILL INSPECT THE STEERING COLUMN PINCH BOLT FOR CORRECT TORQUE AND, IF NECESSARY, TIGHTEN THE BOLT TO THE SPECIFIED TORQUE.

Exterior Lighting › Hazard Flashing Warning Lights96V250000
Filed Dec 17, 1996270,014 vehiclesGeneral Motors Corp.

Defect. THE FRONT AND/OR REAR HAZARD WARNING LAMPS (FOUR-WAY FLASHERS) DO NOT FLASH WHEN THE HAZARD SWITCH IS ACTIVATED. THIS FAILS TO COMPLY WITH FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. IF THESE LAMPS WERE NOT FLASHING, OTHER VEHICLES WOULD NOT BE AWARE THAT THIS VEHICLE WAS STOPPED INCREASING THE RISK OF AN ACCIDENT.

Remedy. DEALERS OR VEHICLE OWNERS WILL INSPECT FOR PROPER FUNCTION OF THE HAZARD WARNING LAMPS. IF NECESSARY, DEALERS WILL REPLACE THE HAZARD LAMP SWITCH.

What owners reported

Newest filings
Air Bags
Filed Jul 7, 2017163,000 milesKS

I WAS DRIVING DOWN HIWAY THE CAR DIED I TURNED IT TO THE RIGHT TO GET OFF THE HIWAY AND THE AIRBAG ON DRIVERS SIDE EXPLODED, I HAD THE CAR TOWED AND WAS TOLD THE PASS KEY SYSTEM OR THEFT SYSTEM WENT BAD IN IGNITION SWITCH AND NO EXPLANATION WHY AIR BAG WENT OFF? OR HOW TO FIX ANY OF IT, THIS IS NOW JULY AND I AM STILL HAVING PROBLEMS.

Air Bags1 injured
Filed May 4, 2016140,400 milesNJ

AIR BAG WHEN OFF WHEN I WAS WAITING TO PULL AUT OFF PARKING LOT. HAVE INJURY TO MY SHOULDER.

Air Bags1 injured
Filed May 14, 2014120,000 milesNJ

DRIVER AIR BAG DEPLOYED WITHOUT WARNING. *TR

Air Bags
Filed Apr 21, 2014190,000 milesAL

I WAS LEAVING MY PLACE OF EMPLOYMENT, HAD JUST BACKED OUT OF MY PARKING SPOT AND PUT THE CAR IN DRIVE. STARTED MOVING FORWARD AND THE DRIVER'S SIDE AIRBAG DEPLOYED. NO BUMPS, NO CONTACT WITH ANOTHER VEHICLE. JUST DEPLOYED. STEERING WHEEL PARTS HIT MY ARM, BRUISED IT PRETTY WELL. HAVE SINCE PURCHASED ANOTHER VEHICLE. *TR

Steering
Filed Jul 9, 2013171,708 milesWA

CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jun 19, 2013140,000 milesMO

TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE SENSOR WAS DISCONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR

Fuel/Propulsion System
Filed Dec 20, 2012136,141 milesNC

I STARTED MY CAR IN A PARKING LOT AND WAS DRIVING APPROX 10MPH WHEN THE CAR DIED ALMOST IMMEDIATELY, AFTER RESTART, IT DID IT AGAIN. THEN, IT WOULDN'T EVEN TURN OVER. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THAT IT WAS PROBABLY A BAD FUEL PUMP. TURNS OUT IT WAS THE PONTIAC ANTI-THEFT DEVICE THAT WAS KEEPING IT FROM STARTING. WHEN YOUR KEY STARTS GETTING WORN AND ROUNDED OFF, (AS MOST KEYS DO AFTER SOME USE!) THE THEFT SYSTEM LOCKS YOUR CAR UP. THERE IS NO FIX FOR THIS PROBLEM OTHER THAN REPLACING THE ECU, IGNITION SYSTEM, KEY TUMBLER, OR A COMBINATION OF THE SAME, AND REPROGRAMMING IT, WHICH COSTS UPWARDS OF 1000.00 THIS ANTI THEFT SYSTEM IS PREVENTING ME FROM USING MY LAWFULLY OWNED CAR! THE ONLY WAY TO FIX IT IS TO HAVE A DEALERSHIP REPLACE DEFECTIVE PONTIAC PARTS. AN ANTI THEFT SYSTEM SHOULD BE A PREVENTATIVE MEASURE TO KEEP CROOKS FROM BOOSTING YOUR CAR, NOT SOMETHING THAT WILL COST THE OWNER MORE MONEY LATER WHEN THEIR KEY WEARS DOWN! WORSE YET, IF THE CAR IS DISABLED ON A HIGHWAY AND THE STEERING WHEEL LOCKS UP, YOU RISK KILLING YOURSELF OR OTHERS ON THE ROAD! THIS HAS GOT TO BE A SAFETY VIOLATION AND A RED FLAG FOR A RECALL. I'M GOING TO PROBABLY SELL THIS RAT-TRAP FOR SCRAP/CRUSH VALUE TO A JUNK YARD AND BUY ANOTHER CAR, SO ALTHOUGH THIS COMPLAINT WON'T BENEFIT ME, HOPEFULLY MY COMMENT WILL HELP SOMEONE ELSE WHO IS HAVING PROBLEMS WITH THEIR POS PONTIAC. *TR

Air Bags1 injured
Filed Sep 17, 2012104,203 milesPA

WHILE DRIVING HOME FROM THE PARK, DRIVER SIDE AIR BAG WENT OFF, BURST OF POWDER AND HORN BLOWING, SCRAPED RIGHT HAND. WAS ABLE TO PULL TO SIDE OF ROAD AND UNDO FUSE TO HORN. FOUND OUT BY GOING ONLINE MANY OTHERS HAVE HAD THIS HAPPEN IS THERE ANY RECOURSE TO THIS THAT I CAN FOLLOW UP ON? NOTE: IT SEEMS GMC HAS KNOWN ABOUT THIS AND REALLY SHOULD HAVE RECALLED THESE VEHICLES OR TAKEN THEM OFF THE ROAD, SERIOUS INJURY OR DEATH COULD HAVE HAPPENED IF THESE BLOW WITHOUT CAUSE. *TR

Air Bags1 injured
Filed Aug 27, 2012125,299 milesNY

I HAD JUST TURNED MY CAR ON AND PUT IT IN REVERSE TO BACK OUT OF A PARKING SPOT. I ONLY MOVED ABOUT TWO INCHES BACKWARDS, NOT EVEN GOING OVER 5 MPH, WHEN THE AIR BAG RANDOMLY DEPLOYED WITHOUT WARNING. IT HIT ME ON THE LEFT SIDE OF MY HEAD/NECK, CHEST, AND ARM RESULTING IN CUTS, BURNS, AND BRUISES IN THOSE AREAS. MY LEFT EAR STARTED RINGING AND I MOMENTARILY LOST HEARING ON THAT SIDE. I DID NOT HIT ANYTHING WITH MY VEHICLE NOR DID SOMETHING HIT ME. MY CAR DID NOT EVEN LEAVE THE PARKING SPOT BEFORE THIS INCIDENT OCCURRED. AFTER I GAINED COMPOSURE AND REALIZED WHAT HAD JUST HAPPENED, I MADE MY WAY OUT OF THE CAR AND A MAN WHO WITNESSED EVERYTHING WALKED ME TO THE FIRE DEPARTMENT NEAR BY. MY CUTS WERE TENDED TO AND I WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE FOR FURTHER TREATMENT AND EXAMINING. *TR

Air BagsFire
Filed Nov 3, 2011CT

TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE THE CONTACT WAS SEATED IN THE FRONT DRIVER SIDE SEAT. THE AIR BAG WAS ON FIRE AND IGNITED THE JACKET THAT THE CONTACT WAS WEARING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND SHUT THE VEHICLE OFF. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT TAPED THE AIR BAG INTO THE DASHBOARD IN ORDER FOR THE CONTACT TO BE ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Air Bags › Frontal1 injured
Filed Mar 23, 2011146,242 milesMI

TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE DRIVERS SIDE AIR BAG EXPLODED AND THEN THE PASSENGER SIDE AIR BAG EXPLODED. AFTER THE EXPLOSION THE CONTACT CONTINUED TO DRIVE HOME AND PARK THE VEHICLE. THE AIR BAG HIT HER IN THE CHEST BUT SHE DID NOT GO TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE, FOUND NO OTHER DAMAGE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER OFFERED HER $500 AS A BUY BACK FOR THE VEHICLE. COMPLAINT FILE#297715 WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 146,242.

Air Bags
Filed Mar 21, 2011230,000 milesWV

TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED BY A DEALER OR MECHANIC. THE MANUFACTURER WAS CONTACTED BUT THE CONTACT WAS ADVISED TO CALL BACK THE FOLLOWING DAY. THE VEHICEL WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 230,000.

Air BagsFire
Filed Feb 28, 2011180,000 milesMN

TL - THE CONTACT OWNS A 1996 PONTIAC GRAND AM . THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE AIR BAGS DEPLOYED WITHOUT ANY EXPLANATION. HE ALSO MENTIONED THAT THE AIR BAG ITSELF HAD BURN MARKS. THE DEALER NOR THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 180,000. PM

Electrical System
Filed Sep 3, 2010150,000 milesSC

ANTI-THEFT SYSTEM KEEPS ACTIVATING. HAD KEY SWITCH AND INSTRUMENT CLUSTER REPLACED. STILL HAPPENING!!!!! *TR

Air Bags
Filed Aug 9, 2010145,000 milesSC

MY DAUGHTER WAS DRIVING OUR 1996 PONTIAC GRAND AM AT APPROXIMATELY 30MPH WHEN THE AIRBAG SUDDENLY DEPLOYED. *TR

Air Bags
Filed Jul 21, 2010183,000 milesMI

TL-THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE THE VEHICLE WAS PARKED THE CONTACT HAD JUST PUT THE KEY IN THE IGNITION WHEN THE DRIVERS AIRBAG DEPLOYED. THE CONTACT WAS THEN DRIVING AT 30MPH WHEN THE PASSENGERS AIRBAG DEPLOYED WITHOUT A CRASH. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY NEEDED TO INSPECT IT. AFTER THE INSPECTION WAS DONE THEY TOLD HIM THE WIRES WERE CORRODED WHICH CAUSED THE DEPLOYMENT. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE AND THEY STATED THIS ISSUE CAN'T BE REPAIRED. THE FAILURE MILEAGE WAS 183000 AND THE CURRENT MILEAGE WAS 185000.CV

Air Bags › FrontalCrash3 injured
Filed Jun 29, 201020,478 milesAR

I WAS TRAVELING ALONG THE HIGHWAY GOING EXACTLY 60 MPH WHEN SOMETHING POPPED CAUSING ME TO LOSE CONTROL OF MY VEHICLE ( ALL PASSENGERS WERE IN SEAT BELTS) WE SLID DOWN A DITCH HITTING A LIGHT POLE CAUSING THE VEHICLE TO COME TO A STOP NEITHER THE DRIVER OR THE PASSENGER BAG DEPLOYED. WE WERE TRAVELING AT A HIGH RATE OF SPEED AND THE AIR BAGS MALFUNCTIONED CAUSING MY FIANCE TO HIT HER HEAD ON THE DASH. *TR

Electrical SystemCrash3 injured
Filed Apr 9, 201098,000 milesPA

WATER GETTING INTO VEHICLE SOMEWHERE BEHIND FIREWALL. STARTED APPROXIMATELY 1YR. AGO. CAUSED ALL LIGHTS ON DASH TO LIGHT UP, NOW VEHICLE WILL NOT START, COULD NOT AFFORD TO HAVE PONTIAC FIX, ALTHOUGH THEY DID ISSUE A WARNING REGARDING ISSUE, BUT WILL NOT HELP WITH REMEDY. *TR

Air Bags › Frontal
Filed Apr 1, 2010175,000 milesCT

TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE DRIVER'S SIDE AIR SUDDENLY DEPLOYED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND WRAP THE DEFLATED AIR BAG TO KEEP IT FROM OBSTRUCTING HIS VISION. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 175,000.

Structure › Body
Filed Feb 9, 2010120,000 milesME

TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE PASSENGER SIDE AND THE DRIVER SIDE HAD TWO INCHES OF RAIN IN THE VEHICLE BUT WAS UNABLE TO IDENTIFY WHERE IT WAS COMING FROM. THE THEFT SYSTEM ACTIVATED AND THE VEHICLE RESPONDED AS IF IT WERE STOLEN WHICH MADE IT IMPOSSIBLE TO START THE VEHICLE. THE CONTACT ALSO HAD A LOT OF MAJOR COMPONENTS REPAIRED ON THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS CURRENTLY 141,000. THE FAILURE MILEAGE WAS 120,000.

20 of 450 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
2005102411Fatalities reported
2004293471Fatalities reported
2003325558Fatalities reported
2002395430Above average
2001538740Above average
20006758144Fatalities reported
19998496134Fatalities reported
1998172352Fatalities reported
19973834123Fatalities reported
1996 — this page4506140Above average
19954091420High concern
19943772295Fatalities reported
19932041202Fatalities reported
1992168342Fatalities reported
199182352Fatalities reported
199038110Routine

Compare every Grand AM year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 12, 2007. Source: NHTSA Office of Defects Investigation.