TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED AND CAUSED THE PASSENGER AND DRIVER SIDE AIR BAGS TO SLIGHTLY POP OUT, BUT NOT FULLY DEPLOY. AN INDEPENDENT MECHANIC REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
2002 Pontiac Grand AM complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHERE IS MY RECALL NOTIFICATION LETTER ?? THIS CAR CONTINUES TO DIE/SHUT OFF AT ANY TIME - I LOVE RIDING IN MY CASKET AND WAITING FOR THE DAY OF MY FUNERAL TO COME - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE ENGINE WAS ON. THE CONTACT MENTIONED THAT THE VEHICLE WOULD REMAIN ON. ALSO, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
THERE ARE A NUMBER OF PROBLEMS: BUT RIGHT NOW I CAN TURN THE IGNITION AND THE CAR WILL GIVE THE SOUND OF STARTING UP BUT WILL NOT. I HAD THE FOLLOWING ITEMS CHECKED: FUEL PUMP OPERATION: PRESSURES ARE GOOD INJECTOR PULSE - ENGINE HAS SPARK BODY CONTROL MODULE: B2965 - KEY IGNITION FAULT RECOMMENDED TO SEE DEALER FOR POSSIBLE RECALL AND OR IGNITION DIAGNOSE. *TR
WHEN I ASKED A SERVICE MANAGER AT SULLIVAN PARKHILL GM DEALERSHIP IN CHAMPAIGN, IL. HE STATED THAT GM HAS HAD NO SUCH AGREEMENT REGARDING NHTSA ACTION NUMBER : PE05055 AND IF I WANT THAT COMPONENT REPAIRED IT WOULD BE ON A "TIME AND MATERIALS" PROCEDURE. DO I HAVE ANY OTHER RECOURSE REGARDING NHTSA ACTION NUMBER: PE05055 CORDIALLY, [XXX] NHTSA RECALL CAMPAIGN NUMBER : N/A VEHICLE MAKE / MODEL: MODEL YEAR(S): CHEVROLET / MALIBU 2002 OLDSMOBILE / ALERO 2002 PONTIAC / GRAND AM 2002 MANUFACTURER(S) : GENERAL MOTORS LLC COMPONENT(S) : EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH EXTERIOR LIGHTING:TURN SIGNAL:SWITCH DATE INVESTIGATION OPENED : SEPTEMBER 27, 2005 DATE INVESTIGATION CLOSED : JANUARY 13, 2006 SUMMARY: IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004. IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327. THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006. THE ACTIONS TAKEN BY THE MANUFACTUR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE PASSLOCK ANTI-THEFT SYSTEM SUDDENLY ACTIVATED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE IS UNKNOWN.
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HAZARD AND TURN SIGNALS FAILED TO OPERATE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT RECOGNIZED. THE FAILURE MILEAGE WAS 93,000.
TURN SIGNALS RANDOMLY FAIL TO OPERATE. SOMETIMES THE TURN SIGNALS WILL WORK FINE AND FOR NO APPARENT REASON OR DRIVING CONDITION THE TURN SIGNAL LIGHTS FAIL TO WORK. AN "ON-LINE" SEARCH FOR POSSIBLE REASONS FOR THE FAILURE REVEALED MANY COMPLAINTS FOR THE VERY SAME PROBLEM AND THE REMEDY IS TO REPLACE THE HAZARD SIGNAL WARNING SWITCH. I FEEL GIVEN THE LIFE/SAFETY SERIOUSNESS OF TURN SIGNAL FAILURE IN HIGH TRAFFIC AREAS THAT THIS MODEL OF GENERAL MOTORS VEHICLE SHOULD BE RECALLED AND THE ISSUE REPAIRED. I HAVE NOTICE IN MY COMMUNITY THE CONSUMERS OF THIS VEHICLE ARE YOUNG ADULTS THAT ARE ECONOMICALLY CHALLENGED AND PURCHASING THEIR FIRST VEHICLE AND NOT NECESSARILY SAFETY CONSCIOUS OR AWARE OF THE RAMIFICATIONS OF FAULTY TURN SIGNALS. *TR
DASHBOARD MELTED. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED BUT RETURNED TO NORMAL FUNCTION WHEN THE ENGINE WAS RESTARTED. THE CONTACT ALSO STATED THAT THE BRAKE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
I BOUGHT A 2002 PONTIAC GRAND AM AND LATELY THE TURN SIGNAL AND HAZARD LIGHTS WORK WHENEVER THEY WANT. I JUST STARTED EXPERIENCING THIS PROBLEM. I RESEARCHED THIS WEBSITE TO SEE THAT THERE WAS A RECALL BACK ON THE PROBLEM BUT IT HAS SINCE CLOSED. I WAS WANTING TO KNOW IF I CAN GET ANY ASSISTANCE WITH THIS PROBLEM. I YOU CAN HELP PLEASE LET ME KNOW. *TR
THE CAR WILL NOT CRANK OVER AT ALL DUE TO PASS CODE YET ANOTHER IGNITION PROBLEM MY LAST GM PRODUCT IF THIS IS NOT RESOLVED. *TR
THE RECALL FOR MY GRAND AM FAULTY IGNITION SWITCH, THEIR REMEDY IS TO REPLACE THE KEY, KEY RING, AND PLASTIC KEY COVER... NOT THE ACTUAL DEFECTIVE SWITCH NOW, I AM NO ENGINEER, BUT, WONT THE IGNITION SWITCH STILL BE DEFECTIVE,, EVEN IF THEY ISSUE TITANIUM, OR CARBON FIBER KEYS, IF I HIT A BUMP THE BAD IGNITION SWITCH (THE LOCK ATTACHED TO THE ACTUAL ELECTRICAL SWITCH IS PRETTY HEAVY)COULD STILL SHUT THE ENGINE OFF...(EVEN IF THERE WASN'T A KEY IN IT) THE SWITCH IS DEFECTIVE, NOT THE KEYS, THEY (INCLUDING MY SPARES) ALL STILL WORK!!!! ARE THEY GOING TO FIX THEIR POWER STEERING RECALL BY REMOVING THE LEATHER FROM THE STEERING WHEEL???? PLEASE HAVE AN ACTUAL MECHANIC, AND ELECTRICAL ENGINEER READ THIS AND THINK ABOUT IT, NOT AN OFFICE PERSON,, PLEASE...PEOPLES LIVES DEPEND ON THIS!!!!!!! *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.
I BOUGHT MY PONTIAC A YEAR AGO. A FEW WEEKS AFTER BUYING IT, IT HAD TROUBLE STARTING. IT ONLY HAPPENED A COUPLE OF TIMES, BUT IT WOULD ALWAYS EVENTUALLY START. HOWEVER, LAST WEEK IT TOOK US ALMOST TWO HOURS TO GET IT STARTED. AFTER THAT IT SEEMS TO LOSE POWER GOING UP A HILL OR EVEN WHEN AT A STOP. MY BROTHER-IN-LAW HAS REPLACED THE FUEL PUMP AND SENSOR AND IT STILL IS DOING THE SAME THING. IT IS SO FRUSTRATING THAT SO MANY PEOPLE ARE HAVING THE EXACT PROBLEM BUT NOTHING IS BEING DONE ABOUT IT. IT SHOWS WHAT KIND OF A DEALER GM REALLY IS! THEY ONLY CARE ABOUT THE MONEY AND NOT THE SAFETY OF ITS' CUSTOMERS!!! *TR
WHEN IT RAINS, AT TAKE OFF THE CAR STALLS AND WILL NOT RUN UNTIL IT DRIES OUT. THIS HAS BEEN GOING ON FOR A YEAR OR MORE. I HAVE ALMOST BEEN HIT FROM BEHIND SEVERAL TIMES AS DRIVERS BEHIND ME THINK I AM GOING AND THE CALL STALLS. ONE TIME MY HUSBAND WAS DRIVING ON THE EXPRESSWAY AT 70 AND THE CAR SHUT DOWN. MOST TIME IT SEEMS TO BE WHEN COMING TO A STOP THEN TAKING OFF IT STALLS. THE CAR WILL START THEN AS SOON AS YOU HIT THE GAS OR PUT IT IN GEAR IT SHUTS DOWN. MY DAUGHTER HAS A 2003 ALERO THAT DOES THE SAME THING. THIS IS VERY DANGEROUS AND WE HAVE SEEN MULTIPLE POSTS ONLINE ABOUT THIS AND NOTHING IS BEING DONE. MY HUSBAND TOOK IT TO THE CAR WASH AND IT STARTING ACTING UP SO HE DECIDED TO TRY TO GET IT TO AN AUTOMOTIVE, IT BARELY MADE IT THERE. THE REPAIR FACILITY HAD IT FOR 10 DAYS AND COULD NOT FIGURE OUT WHAT WAS CAUSING IT. I GUESS IF I GET KILLED THEN MAYBE THERE WILL BE AN INVESTIGATION AND SOMETHING WILL BE DONE. I GUESS HERE IS MY PROOF I FILED A COMPLAINT IN CASE I DIE. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE SHIFTER ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,680 UPDATED 8/19/14*CN
I BOUGHT MY 2002 GRAND AM ABOUT A YEAR AGO. ABOUT A WEEK AFTER I BOUGHT IT, THE TURN SIGNALS MADE A BUZZING NOISE COMING FROM BEHIND THE RADIO IT SEEMS. SOMETIMES THE SIGNALS WORK CORRECTLY. OTHER TIMES THEY BLINK TOO FAST, TOO SLOW, MAKE A BUZZING NOISE WITH NO BLINKING OR THEY BUZZ AND BLINK. THIS IS HIGHLY ANNOYING. I HAVE ALREADY GOTTEN A TICKET FOR FAILING TO USE MY TURN SIGNAL. IT JUST BUZZED WITH NO BLINKING AND WHEN I WENT TO PROVE IT TO THE OFFICER THAT THERE WAS A PROBLEM WITH THEM, IT WORKED PERFECTLY FINE! HOW CONVENIENT! ALSO, SOMETIMES WHEN I GO TO START MY CAR IT WONT TURN OVER OR CRANK. I'VE NOTICED THE SECURITY LIGHT COMES ON AROUND THE TIME THIS HAPPENS. I HAVE TO LEAVE MY KEY ON THE ON POSITION FOR 15 MINS AND THEN IT WILL START. FROM THE RESEARCH I'VE DONE THIS IS A PASS LOCK SECURITY FEATURE WHICH SHUTS DOWN THE FUEL SYSTEM. *JS
THIS VEHICLE, ALONG WITH MANY OTHERS ACCORDING TO WHAT I HAVE SEEN ONLINE, MANY OTHERS ARE AFFECTED BY THE SAME ISSUE, THE SAME MODEL, JUST VARYING IN YEARS. THE CAR WILL NOT START. THE IGNITION SWITCH FAILS TO START THE CAR WHATSOEVER. AND DUE TO NO PROBLEM BEING REPORTED BY GENERAL MOTORS, MECHANICS HAVE LITTLE IDEA OF WHAT THE PROBLEM IS. CAUSING A MASSIVE WASTE OF MONEY, THIS ISSUE HAS PLAGUED OUR CAR FOR OVER A YEAR. AND DUE TO NO ISSUE BEING REPORTED BY GENERAL MOTORS, MULTIPLE MECHANICS HAVE SAID IT IS THE FUEL PUMP. WE HAVE WASTED HUNDREDS OF DOLLARS ON FALSE DIAGNOSIS WHEN THE ISSUE IS THE IGNITION SWITCH! I AM DOING THIS NOW BECAUSE WE HAVE HEARD OF ALL THE RECALLS GM IS DOING WITH OTHER VEHICLES DATING BACK TO THEIR 2003 MODELS. AND WHEN I SEE THAT OUR MODEL ISN'T EVEN ON ANY OF THE LISTS, EVEN FOR THE NEWER YEARS. IT BUGS ME. JUST A COUPLE OF WEEKS AGO, BECAUSE OF THE SAME ISSUE, OUT CAR DIED IN THE MIDDLE OF A BUSY INTERSTATE HIGHWAY! WE COULD HAVE BEEN KILLED! LUCKILY WE WERE ABLE TO PULL OVER, IT TOOK ABOUT A HALF AN HOUR OF USING THE IGNITION RESET TRICK TO GET THE CAR STARTED AGAIN! MANY OTHERS HAVE THIS ISSUE FROM WHAT I'VE SEEN, I SEE OTHER PEOPLE WITH THIS CAR COMPLAINING. AND ONLINE I SEE A WHOLE LOT OF PEOPLE DEALING WITH THIS EXACT SAME ISSUE! THIS PROBLEM COULD KILL SOMEBODY!!! *TR
THIS CAR WAS PURCHASED ON 02/14/2002 - I AM THE ORIGINAL OWNER - 70,000 ORIGINAL MILES - THIS CAR HAS DIED (STOPPED RUNNING) GOING THE A FREEWAY GOING 65 TO 70 MPH - IT HAS DIED AT RED LIGHTS WHILE IDLING - THIS CAR HAS DIED MANY MANY TIMES - IT HAS BEEN TOWED INTO A GM DEALERSHIP TWICE AND BEEN THERE FOR 7 DAYS EACH TIME - WHY ARE PONTIACS GRAND AM(S) NOT ON THIS RECALL LIST ?? *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS AT TURNING THE KEY. THE FAILURE RECURRED DAILY OVER A PERIOD OF SIX MONTHS. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 5/19/14*CN
I WAS DRIVING MY MOTHERS CAR WHEN I WENT TO SLOW DOWN COMING UP ON A HILL GOING DOWN FELT LIKE BRAKES WENT TO THE FLOOR. COMING DOWN THE HILL IS WHEN I NOTICED MY EBRAKE DIDN'T EVEN WORK. MY BRAKE LIGHT, OIL LIGHT, TRAC OFF LIGHT AND MY SECURITY LIGHT WERE ON. THEN COULDN'T CONTROL THE CAR WENT IN WRONG LANE AND HIT HEAD ON WITH ANOTHER CAR. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A SUDDEN HESITATION AS THE ENGINE STALLED WITH THE ILLUMINATION OF THE TRAC WARNING INDICATOR. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE IGNITION LOCK CYLINDER, FUEL PUMP AND BATTERY WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
TURN SIGNALS STARTED NOT WORKING SOME TIME . TURN SIGNALS NOW DO NOT WORK AT ALL. AFTER DOING RESEARCH THERE ARE SEVERAL ONLINE DISCUSSIONS ABOUT THIS ISSUE. I'VE REPLACED THE HAZARD LIGHT SWITCH AS RECOMMENDED BY EVERYONE. HAZARDS WORK STILL NO SIGNAL. TALKING WITH PONTIAC THEY ARE NO HELP WITH THIS ISSUE OTHER THAN TO SAY THEY HAD A RECALL UP TO 2001 NOTHING FURTHER. THIS IS A SERIOUS SAFETY CONCERN TO SAY THE LEAST. NOT TO MENTION A POSSIBLE TICKET FROM LOCAL LAW ENFORCEMENT. I HOPE YOU WILL LOOK INTO AND ADDRESS THOSE ISSUE. THANKS IN ADVANCE. *TR
WHILE DRIVING ON THE HIGHWAY, THE ENGINE STOPPED RUNNING. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH THE CAR PRIOR TO THE ENGINE SHUTTING OFF. THE ENGINE STARTED BACK UP AGAIN AND THE ISSUE DID NOT OCCUR AGAIN FOR SEVERAL MONTHS. AS OF MAR 8, 2014 THE VEHICLE HAS STOPPED RUNNING IN THIS FASHION 5 TIMES. TWICE IT WOULD NOT RESTART AND HAD TO BE TOWED. THE VEHICLE HAS BEEN SEEN BY TWO MECHANICS FOR THIS ISSUE WITH NO RESOLUTION TO THE PROBLEM. *TR
I OWN A 2002 PONTIAC GRAND AM GT. MY BLINKER ONLY WORKS SOME TIMES. I HAVE REPLACED THE FUSES BUT IT HAS NOT CHANGED ANYTHING. AS I TRIED TO RESEARCH THIS ISSUE ONLINE FOR MY MAKE AND MODEL I WAS SURPRISED TO SEE A NUMEROUS AMOUNT OF POSTINGS BY PEOPLE WITH PONTIAC GRAND SAM'S WITH THE SAME ISSUE. I WAS ALSO SURPRISED TO SEE THERE WAS NOT YET A RECALL FOR THIS PROBLEM AS WERE OTHER OWNERS AS I READ THERE COMPLAINTS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I DID NOT PURCHASE MY VEHICLE TO HAVE TO WORRY ABOUT A RISK OF AN ACCIDENT OR GETTING A TICKET. PLEASE THIS ISSUE NEEDS TO BE RESOLVED. *TR
IN REFERENCE TO NHTSA ACTION NUMBER PE05055 (RECALL 03V327), TURN SIGNAL/HAZARD SWITCH POLICY, GM WAS TO UPDATE THE SPECIAL POLICY TO COVER VEHICLES NOT COVERED UNDER RECALL 03V327, FOR A NO COST REPLACEMENT. LETTERS TO OWNERS WERE SUPPOSED TO GO OUT JUNE 2006. AFTER CONTACTING A LOCAL GM/PONTIAC DEALER, I WAS TOLD THAT THE MULTI-FUNCTION SWITCH/TURN SIGNAL AND HAZARD SWITCH WAS NOT COVERED UNDER ANY SPECIAL POLICY OR RECALL. HOWEVER, AFTER RESEARCHING THIS ISSUE ONLINE IT IS CLEAR THAT THE HAZARD SWITCH IS NOT THE MAIN PROBLEM, IT IS THE MULTI-FUNCTION SWITCH. EVEN IF THEY HAD REPLACED A HAZARD SWITCH IT WOULD NOT HAVE FIXED THE ISSUE, WHICH IS CONTAMINATED GREASE THAT HAD BRIDGED THE CONTACTS OF THE MULTI-FUNCTION SWITCH. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BY GM/PONTIAC. *TR
I WAS PARKED AT A SHOPPING CENTER. I STARTED THE CAR, PUT MY FOOT ON THE BRAKE PEDAL TO SHIFT INTO REVERSE AND THE BRAKE PEDAL WENT TO THE FLOOR. I CHECKED UNDER THE CAR AND IT APPEARED TO HAVE LEAKED BRAKE FLUID FROM THE BRAKE LINE. SINCE I STILL HAD THE PARKING BRAKE AND A LITTLE OF THE REAR BRAKES, I LIMPED THE CAR TO A GARAGE. WHEN I STEPPED ON THE PEDAL TO STOP, I HAD NO BRAKES AT ALL. UPON CHECKING, THE OTHER BRAKE LINE HAD BURST ALSO. I HAD IT CHECKED AND CONFIRMED BY THE MECHANIC THAT BOTH BRAKE LINES HAD BURST. I CALLED THE GM DEALER AND WAS TOLD THERE WAS NO RECALLS AND THAT ANY REPAIR WOULD BE AT MY EXPENSE. I CALLED GM, EXPLAINED WHAT HAD HAPPENED AND WHAT WAS WRONG AND WAS TOLD THAT THERE WERE NO RECALLS AND THE CAR WAS OUT OF WARRANTY AND THAT THEY WOULD PROVIDE NO ASSISTANCE. I EXPLAINED THAT THIS IS EXTREMELY DANGEROUS. THE CAR SUDDENLY HAD NO BRAKES BECAUSE THE BRAKE LINES HAD BURST. IT COULD HAVE CAUSED A SEVERE ACCIDENT AND INJURY OR DEATH IF I HAD BEEN ON THE HIGHWAY OR HAD TO MAKE A SUDDEN STOP. I HAD PURCHASED THE CAR NEW, HAD THE BRAKES SERVICED AND THERE WAS NEVER ANY INDICATION OF A PROBLEM. THE VEHICLE WAS NEVER IN AN ACCIDENT OR HAD ANY OTHER PRIOR DAMAGE. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO BRAKING ATTEMPTS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE BRAKE LINES HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,890. UPDATED 01/23/14*LJ THE CONSUMER REQUESTED TO CANCEL THE COMPLAINT, BECAUSE HE WAS UNABLE TO EDIT IT. HE STATED HE WOULD FILE A COMPLAINT ONLINE. UPDATED 01/23/14.. UPDATED 01-29-14 *BF
I HAD JUST GOTTEN OFF AND EXIT RAMP AND WAS GETTING ON THE INTERSTATE. WHEN MY CAR GOT UP TO 40 MPH, IT BOGGED DOWN AND DOWN SHIFT. I REMOVED MY FOOT FROM THE GAS PEDAL AND LET IT GET DOWN TO 30 MPH, AND APPLIED MY FOOT ON THE GAS PEDAL AGAIN. THIS TIME WHEN IT GOT TO 40 MPH, IT BOGGED DOWN THE ONLY DIFFERENCE IN THE FIRST TIME, IT JERKED. WHEN I GOT OFF THE INTERSTATE, I PULLED INTO A PARKING LOT AND LET THE VEHICLE COOL DOWN FOR ABOUT 30 MINUTES, I STARTED THE CAR, BUT NOW IT WOULD NOT GO INTO REVERSE OR DRIVE 1. I HAD TO PUSH THE VEHICLE OUT OF THE PARKING SPOT, WHEN I PUT IT INTO DRIVE, IT WENT WITH EASY. I NOTICED THAT THE VEHICLE WAS NOT CHANGING OUT LIKE NORMAL AND THE RPM GAUGE READ 2500 RPM AT 50 MPH. THIS HAS NEVER HAPPEN BEFORE DECEMBER 15TH. I WOULD LOVE TO KNOW WHAT IS GOING ON WITH MY VEHICLE. *TR
STEERING LOCKED UP WHILE TURNING AND BRAKES FAILED. *TR
MY CAR HAS A DEFECTIVE IGNITION SWITCH IN WHICH IT WONT STAR AN I CONTINUE TO BE STRANDED AT THE WORST POSSIBLE TIMES. I HAVE DONE RESEARCH AN FOUND THAT THIS IS A WIDESPREAD PROBLEM WITH THIS PARTICULAR VEHICLE AN THANK GM SHOULD BE FORCED TO PAY PEOPLE FOR THEIR LACK OF EFFORT IN FIXING THE ISSUE . *TR
TURN SIGNALS STARTED TO MAKE CLICKING NOISE AFTER THE TURN HAD BEEN COMPLETED AND LIGHT HAD ALREADY STOPPED BLINKING. SOON AFTER THE CLICKING NOISE WOULD START INTERMITTENTLY WHETHER OR NOT THE TURN SIGNAL HAD BEEN USED. NOW THE LIGHTS ARE NOT FLASHING INTERMITTENTLY WHEN TURN SIGNAL IS TURNED ON. *TT
I HAVE BEEN HAVING MAJOR ISSUES WITH THE TURN SIGNALS, I CANT GET THE TURN SIGNALS OR EMERGENCY FLASHER TO WORK HALF THE TIME, I CALLED GM AND THEY SAID THERE WAS NO RECALLS. NOT SURE WHAT'S UP BUT THIS NEEDS FIXED. *TR
A SURPRISE STORM HIT ON I-4 WESTBOUND IN ORLANDO, FL. I WAS DRIVING AT ABOUT 45 MILES PER HOUR. THE ROADS GOT WET VERY QUICKLY AND TRAFFIC BACKED UP FAST. AS I HIT THE BRAKES WITH FORCE TO AVOID HITTING THE VEHICLE IN FRONT OF ME, THE ABS LIGHT CAME ON AS DID THE TRACTION CONTROL LIGHT AND THE SERVICE VEHICLE SOON LIGHT, THE CAR SEEMED TO HAVE A POWER DRAINAGE/LOSS FOR A SPLIT SECOND. AT THIS MOMENT, WITH HOW HARD I HIT THE BRAKES, THE CAR SLID, THE ABS SYSTEM DID NOT ENGAGE AND I HAD TO RELEASE THE BRAKES IN ORDER TO GET SOME TRACTION AND WITHOUT WARNING SWERVE INTO THE DRIVING LANE TO THE IMMEDIATE RIGHT OF THE LANE I WAS IN SO NOT TO HIT THE VEHICLE DIRECTLY IN FRONT OF ME. I WAS ABLE TO AVOID AN ACCIDENT BUT THAT STILL DOES NOT FIX NOR DOES IS CHANGE THE FACT THAT SOMETHING WENT WRONG AND A VITAL PIECE OF EQUIPMENT SEIZED TO FUNCTION. I HAVE SEARCHED ONLINE FOR AN ANSWER FOR THIS AND I AM NOT THE ONLY ONE DEALING WITH THIS. THIS IS UNSAFE AND THE EXPERIENCE WAS VERY SCARY. NOBODY SHOULD HAVE TO GO THROUGH THAT KIND OF ISSUE NOR SHOULD FEEL THAT SCARED IN THEIR LIVES. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 94,600. THE CURRENT MILEAGE WAS 95,200.
ONGOING PROBLEMS WITH THE SECURITY PASSLOCK SYSTEM. SECURITY LIGHT COMES ON AND WITHIN THE NEXT FEW TIMES STARTING THE VEHICLE IT WILL NOT START. SPENT A LOT OF MONEY OVER THE YEARS AT GM AUTHORIZED DEALERSHIPS ATTEMPTING TO FIX THE PROBLEM. GM MECHANICS DO NOT KNOW HOW RESOLVE THE PROBLEM AND THEY TELL YOU THE FIX IS REPLACING THE IGNITION LOCK SENSOR, HAVE THE BODY CONTROL MODULE REPROGRAMMED, ETC AND THEY ARE JUST GUESSING AND WASTING MY MONEY. A QUICK INTERNET SEARCH ON THIS PROBLEM SHOWS AN UNBELIEVABLE AMOUNT OF "HITS" AND SO MANY OTHER VEHICLE OWNERS ARE EXPERIENCING THE SAME PROBLEM. IT IS FRUSTRATING THAT GM OFFERS NO SOLUTION TO A VERY COMMON PROBLEM THAT ULTIMATELY IS A SAFETY ISSUE. THIS IS A SAFETY ISSUE IF THE VEHICLE OWNER CANNOT START THEIR VEHICLE AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, EXTREMELY COLD WEATHER, A BAD NEIGHBORHOOD, ETC. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE INTAKE MANIFOLD GASKET WAS LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE ALSO OCCURRED PRIOR TO THE RECENT FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 96,000.
MY CAR STARTED TO STALL OUT ON ME AS I WAS CROSSING A VERY BUSY HIGHWAY. I BARELY MANAGED TO GET OVER TO THE OTHER END AND PULL OVER BEFORE THE CAR DIED COMPLETELY. THE BATTERY LIGHT CAME ON AS THE CAR STALLED OUT. AFTER TRYING TO RESTART THE CAR A FEW TIMES, THE KEY WOULD TURN AND IT WOULD SOUND LIKE IT WOULD TRY TO START THE ENGINE, BUT NEVER ENOUGH POWER TO GET IT GOING. AFTER HAVING THE CAR SIT IN IDLE FOR HALF AN HOUR, WAITING FOR A TOW TRUCK TO GET THERE, THE CAR WOULD MAKE A CLICKING SOUND WHEN THE KEY IS TURNED, BUT IT WOULDN'T START. ALSO, THE SECURITY LIGHT STAYS ON WHEN THE KEY IS TURNED TO "ON". SO FAR I HAVE REPLACED THE BATTERY THINKING THAT WAS THE PROBLEM, CHECKED ALL THE FUSES, FUEL PUMPS, GOT A NEW ALTERNATOR, AND NEW OIL PRESSURE SENSOR. THIS SEEMS TO BE A VERY COMMON PROBLEM THAT HAS TO DO WITH SECURITY BYPASS IN PONTIACS. GM CUSTOMER SERVICE WASN'T AT ALL HELPFUL. I UNDERSTAND THEY WILL NOT DO A RECALL BECAUSE THIS COMMON ISSUE IS NOT CONSIDERED TO BE A SAFETY ISSUE, BUT IN MY CASE, THE CAR DIED ON ME AS I WAS CROSSING A BUSY HIGHWAY, AND I COULD'VE EASILY CAUSE AN ACCIDENT. I'M SURE MY CASE THAT INVOLVED SAFETY IS NOT AN ISOLATED ONE. *TR
AS I WAS DRIVING MY GIRLFRIENDS PONTIAC GRAND AM 2002 ON THE HIGH WAY THE CAR JUST SHUT DOWN AND THE SECURITY LIGHT CAME ON..... THIS HAS BEEN GOING ON FOR QUITE A WHILE AND I HAD BEEN ABLE TO FOOL THE SYSTEM INTO RESETTING ITSELF BY WAITING THE 10 MINUTES FOR IT TO RESET AND THEN IT WOULD WORK BUT NOW IT DOESN'T SEEM TO WORK. I HAVE LOOKED ONLINE AND IT SEEMS LIKE ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM NOT ONLY WITH GRAND AMS BUT IMPALAS ETC..... WHAT THEY OFFER AT THE DEALERSHIP IS TO REPLACE THE SECURITY SYSTEM BECAUSE IS FAULTY WHICH HAS A COST OF $400. *TR
SET CRUISE CONTROL AT 55MPH. ABOUT .5MILE LATER SPEED BEGAN TO INCREASE. TRIED TOSLOW WITH BRAKES EVERY TIME LET OFF BRAKES SPEED WOULD CLIMB TO 70MPH. TRIED TURNING CRUISE OFF. SPEED REMAINED AT 70MPH. TRIED TO HOLD SPEED DOWN WITH BRAKES FOR 3 MILES. SEEN AN EXIT AHEAD AND LOCKED BRAKES UP TO BRING CAR TO STOP NEAR EXIT. CONTACTED LOCAL POLICE AND RESTARTED CAR. ENGINE WAS RUNNING 4000RPM'S. HAD TO HAVE CAR TOWED TO LOCAL DEALER. THEY CHARGED 40 DOLLARS TO DISCONNECT CABLE FROM CRUISE CONTROL MODULE TO THROTTLE LINKAGE. ESTIMATED 480 DOLLARS TO REPLACE CRUISE CONTROL MODULE. *TR
I LIVE IN TIDEWATER VIRGINIA. VERY BUSY HIGHWAYS. I HAD JUST LEFT MY HOME. FIRST STOP SIGN AT THE END OF MY STREET. INDICATED A RIGHT TURN AND NO BLINKER CAME ON. THROUGH MY ENTIRE TRIP NO BLINKERS CAME ON. VERY SCARY. IT DOES WORK WHEN IT WANTS TO,BUT YOU DON'T KNOW WHEN. LATELY IT HAS GOTTEN MUCH MORE FREQUENT. I POUND ABOVE MY RADIO, WHICH IS WERE THE RELAY/SWITCH IS LOCATED I CAN USUALLY GET IT TO WORK. STILL AFTER LEARNING OF THIS INFO. IT DISTURBS ME VERY MUCH.
AFTER HAVING THE 2ND CATALYTIC CONVERTER IN 2 YRS PUT ON THE ELECTRICAL WENT HAYWIRE. THE ABS,TRAC OFF & SERVICE ENGINE LIGHTS COME & STAY ON FOR NO APPARENT REASON. I'VE HAD IT SERVICED AND NOBODY KNOWS WHY THIS IS HAPPENING. I HAD THE BRAKES INSPECTED AND GIVEN A CLEAN BILL OF HEALTH SO TO SPEAK & YET AT RANDOM TIMES I HAVE NO BRAKES EVEN AFTER HAVING THEM INSPECTED BY PROFESSIONALS. THE CAR NOW OVERHEATS DUE TO THE DEX COOL I WAS TOLD TO USE BECAUSE IT ATE THRU THE CHEAP GASKETS PUT ON BY THE DEALERSHIP WHICH THEY WILL NOT COVER. THE BLINKERS HAVE A MIND OF THEIR OWN AND ONLY WORK DURING THE DAYLIGHT HOURS, I'VE HAD THOSE CHECKED & NEW ONES INSTALLED AS WELL AND THEY STILL ONLY WORK IN THE DAYTIME AND FINALLY THE PLASTIC WINDOW CLIPS ON THE PASSENGER SIDE(BOTH) BREAK CONSTANTLY. I'VE HAD EVERYTHING REPLACED EVEN HE ENGINE! THIS CAR HAS COST ME OVER 20,000. *TR
IN REFERENCE TO NHTSA ACTION NUMBER PE05055 (RECALL 03V327), TURN SIGNAL/HAZARD SWITCH POLICY, I HAD MY CAR TAKEN IN AND LOOKED AT FOR THE SAME PROBLEM, AND THEY SWITCH OUT A MULTI-FUNCTION SWITCH. THEY WOULD NOT FIX IT UNDER THE RECALL 03V327. THE DEALER SAID THAT IT IS THE HAZARD SWITCH THAT IS COVERED AND NOT THE MULTI-FUNCTION/TURN SIGNAL SWITCH. HOWEVER, AFTER RESEARCHING THIS ISSUE ONLINE IT IS CLEAR THAT THE HAZARD SWITCH IS NOT THE MAIN PROBLEM, IT IS THE MULTI-FUNCTION SWITCH. EVEN IF THEY HAD REPLACED A HAZARD SWITCH IT WOULD NOT HAVE FIXED THE ISSUE, WHICH IS CONTAMINATED GREASE THAT HAD BRIDGED THE CONTACTS OF THE MULTI-FUNCTION SWITCH. *TR
TURN SIGNALS OPERATE INTERMITTENTLY. CLICKING SOUND INSIDE CAR. GM HAS SPECIAL ISSUANCE FOR REPAIR. DEALERSHIP REPLACED HAZARD SWITCH. PROBLEM STILL EXISTS. *TR
2002 PONTIAC GRAND AM. CONSUMER STATES ISSUES WITH BLINKER SOUNDS NOT TURNING OFF *TGW
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THERE WAS AN EXTREMELY OVERPOWERING GASOLINE ODOR WITHIN THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MOST PROFOUND IN THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE WOULD STALL AT ANYTIME WITHOUT WARNING AND WOULD FREQUENTLY FAIL TO START. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 190,000.
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT WAS DRIVING 35 MPH AND ATTEMPTING A TURN WHEN THE TURN SIGNALS MALFUNCTIONED AND WOULD NOT OPERATE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLAC THE MULTI-FUNCTION SWITCH. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE SECURITY SYSTEM FAILED AND THE VEHICLE WOULD NOT START AND THE SECURITY LIGHT BEGAN FLASHING WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, BUT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 112,000.
MY COMPLAINT IS WITH THE LOWER MANIFOLD INTAKE GASKET LEAKING. I HAVE A 2002 PONTIAC GRAND AM SE. I PURCHASED THIS VEHICLE NEW. THE LOWER MANIFOLD GASKET HAS HAD TO BE REPLACED 3 TIMES ON THIS VEHICLE. AT 54,566 MILES,- $1000 140,735- $1200 AND 169,750 MILES $1500. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →