2002 Pontiac Grand AM complaints

2002 PONTIAC GRANDAM GT-1 HAS CONTINUOUS GRINDING, RUBBING, AND POPPING SOUNDS FROM THE FRONT STEERING. ALSO HAS UNCONTROLED POWER STEERING WHERE THE CAR COULD GO OFF THE ROAD. DEALERSHIPS CAN OR WILL NOT TRY TO FIND THESE SERIOUS DEFECTS, THEY SAY THAT IT IS THE TIRES THAT IS CAUSING THESE DEFECTS.THIS IS THE SECOND NEW GT-1 WITHIN THE PAST THREE YEARS WITH THE SAME DEFECTS THAT I HAVE OWNED.

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER. IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK

CONSUMER STATED THEY WERE HAVING PROBLEMS WITH BRAKE DRUMS. DEALER NOTIFIED. *AK

CONSUMER STATED THAT THE WINDOWS ARE VERY DIFFICULT TO ROLL UP. VEHICLE HAS BEEN TAKEN TO THE DEALER, AND WORK HAS BEEN DONE TO ALLEVIATE THE PROBLEM, BUT OF NO AVAIL. MANUFACTURER HAS BEEN NOTIFIED OF THE PROBLEM AS WELL.*AK

WHEN THE BRAKES WERE DEPRESSED, THE TIRES LOCKED UP, AND THE VEHICLE HYDROPLANED LIKE IT WAS ON A WET SURFACE.*AK THE SEAT BACK FALLS DOWN UPON ACCELERATION WHEN DRIVING. *TS. THE CONSUMER FELT THE ABS WAS NOT PERFORMING AS DESIGNED. THE SEAT COLLAPSED WHILE DRIVING, AND THE FRONT ROTORS WERE RESURFACED. *JB

I PURCHASED A BRAND NEW PONTIAC GRAND AM GT1 IN JULY 2002. SHORTLY AFTER, I NOTICED THAT IT WAS HARD STARTING. USUALLY THE THIRD TIME STARTED IN ONE DAY, IT WOULD SOUND LIKE IT WAS TURNING OVER BUT NOTHING HAPPENED. I WOULD SHUT IT OFF AND TRY AGAIN AND IT WOULD WORK. TOOK IT TO THE DEALER WHERE I PURCHASED IT, THEY KEPT IT FOR 4 HOURS WHILE I WAITED. TOLD ME NOTHING WAS FOUND. IMMEDIATELY WENT TO MY CAR TO START IT AND IT DID THE SAME THING. WENT BACK IN, TOLD THE MECHANIC IT JUST HAPPENED. THEY CHECKED IT AGAIN AND CAME UP WITH NOTHING. NO REPAIRS DONE. THE FOG LAMPS STAY ON WHEN THE CAR IS OFF. AT LEAST ONCE A WEEK MY NEIGHBOR CALLS ME TO TELL ME MY LIGHTS ARE ON. I HAVE TO START THE CAR AND TOGGLE THE SWITCH UNTIL THEY GO OUT. A FEW HOURS LATER THEY ARE BACK ON AND THE SWITCH IS IN THE OFF POSITION. WHEN CLOSING THE WINDOWS, THERE IS A SCRATCHING SOUND. BOTH WINDOWS IN THE REAR ARE SCRATCHED. THE CAR IS CLEAN AND WAS CHECKED BY ANOTHER MECHANIC WHO FOUND NOTHING INSIDE THE DOOR THAT WOULD CAUSE THE SCRATCHES. THERE IS ALSO A HIGH PITCHED SOUND COMING FROM THE FRONT OF THE CAR. IT SOUNDS LIKE THE WHEEL ON THE DRIVER'S SIDE. IT SEEMS TO GO AWAY WHEN I APPLY THE BREAK BUT COMES BACK. AFTER IT RAINS, THERE IS A GURGLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE DOOR. CAN'T TELL IF ITS THE SPEAKER OR WHAT. JUST LITTLE THINGS THAT BOTHER ME CONSIDERING THIS IS A BRAND NEW CAR ONLY OWNED BY ME AND WELL TAKEN CARE OF. THERE ARE JUST UNDER 16,000 MILES ON THE CAR. SO FAR, NO RE

CAR HAS NOT STARTED ON FOUR DIFFERENT OCCASIONS. THE FIRST ABOUT A YEAR AGO. THE LAST THREE WERE WITHIN THE LAST TWO WEEKS. ALL WITHIN ONE WEEK. THE STARTER CRANKS THE ENGINE, BUT THE ENGINE WILL NOT START. ON THE FIRST INCIDENT THE "QUICK FIX" WORKED. THAT IS TURN THE IGNITION SWITCH ON FOR 15 MINUTES THEN TRY AGAIN. THE CAR WAS DRIVEN TO DEALER BUT NO PROBLEM FOUND. THE LAST THREE TIMES THE CAR WAS TOWED TO DEALER. ALL THREE TIMES NO PROBLEM FOUND. THE IGNITION SWITCH WAS REPLACED ON THE SECOND OCCASION, THE CRANK SENSOR WAS REPLACED ON THE THIRD, NOTHING REPLACED ON FOURTH. DEALER SAYS THEY UNDERSTAND OUR CONCERN. *NLM

I WAS TRAVELING ABOUT 60-70 MILES PER HOUR AND LOST CONTROL OF MY VEHICLE. I SLAMMED INTO THE GUARD RAIL. THE CRASH TOTALLY PUSHED THE FRONT END OF THE CAR UP TOWARDS THE WINDSHIELD. NEITHER AIR BAG CAME OUT AND I HAD MY SEAT BELT ON. I CAN'T REMEMBER THE WRECK OR WHAT CAUSE ME TO LOSE CONTROL OF MY CAR. FIGHT FOR LIFE HAD TO FLY ME OUT AND MY JAW WAS COMPLETELY SHATTERED. I ALSO HAD NO BRUISING OR INJURIES FROM MY SEAT BELT. I DON'T BELIEVE MY SEAT BELT RESTRAINED ME EITHER. *NLM

THE PARKING LIGHTS STAYED ON AFTER THE VEHICLE WAS SHUT OFF. *JB

I WAS MAKING A LEFT HAND TURN INTO A PARKING SPACE AND MY POWER STEERING WENT OUT CAUSING ME TO HIT THE CAR NEXT TO ME. MY CAR HAS BEEN IN THE SHOP AT LEAST 4 TIMES TO TRY TO GET THE PROBLEM FIXED WITH THE POWER STEERING AND THEY SAY THERE IS NO PROBLEM. YET THE POWER STEERING HAS GONE OUT 7 TIMES 2 OF THOSE TIMES CAUSING AN ACCIDENT. THE FIRST ACCIDENT WAS AROUND 7,000$ THE 2ND ONE WAS MINOR AND ESTIMATES ARE BEING DONE NOW. *JB

I HAVE A 2002 PONTIAC GRAND AM THAT IS NOT SO GRAND. AT 1100 MILES THE TRANSMISSION WAS REPLACED AFTER FIGHTING WITH PONTIAC. THEY FINALLY AUTHORIZED THE DEALERSHIP TO DROP THE TRANSMISSION PAN AND THEY FOUND METAL SHARDS IN IT FROM THE TRANSMISSION. I HAD THE MOLDING AROUND THE REAR WINDOW REPLACE, BOTH ELECTRIC MIRRORS FIXED BECAUSE THEY GET "STUCK." THE IGNITION HAS BEEN REPLACED THREE TIMES SINCE I GOT THE CAR, TWICE IN THE LAST 4 WEEKS. THE KEY WILL NOT TURN IN THE IGNITION AND THE STEERING WHEEL IS NOT LOCKED. THIS REALLY AFFECTS THE USAGE OF THE CAR. I AM WAITING TO GET STRANDED SOMEWHERE BECAUSE THE CAR WON'T START. I HAVE SPOKEN TO A PONTIAC REP SEVERAL TIMES, BEEN LIED TO AND BRUSHED ASIDE. *JB

CONSUMER LEASED VEHICLE NEW IN 06/02. AFTER 1 MONTH THE HEAD GASKET BLEW WITHOUT WARNING WHILE DRIVING. DEALER REPAIRED, BUT INCIDENT OCCURRED AGAIN ABOUT 3 WEEKS LATER. DEALER REPAIRED AGAIN, BUT GASKET BLEW 4 MONTHS LATER. DEALER HAS REPAIRED VEHICLE 5X FOR BLOWN HEAD GASKETS SINCE LEASE. *NLM

THE FRONT BRAKES DID NOT HOLD, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB

I RENTED A 2003 PONTIAC GRAND AM ON FEB. 04, 2003. IT WAS VERY COLD, AT NIGHT, AND SNOWING HEAVILY. I TURNED ON THE REAR DEFOGGER. IT FAILED TO CLEAR THE REAR WINDOW, AND I TURNED IT ON AGAIN AFTER NOTICING THAT IT HAD TURNED OFF. ABOUT 30 SECONDS LATER THE REAR WINDOW EXPLODED; THERE WAS NO PROJECTILE FOUND. MY WIFE, WHO WAS WITH ME WHEN IT HAPPENED, AND I BELIEVE IT HAS TO BE A FACTORY DEFECT, AND WE SHOULD NOT BE HELD RESPONSIBLE, YET WE ARE BEING CHARGED BY BUDGET, WHO WAS CHARGED BY THE DEALER, FOR THE REPAIR. *JB

WHEN THE VEHICLE IS NOT START IN TWO TO THREE DAYS, THE ELECTRICAL SYSTEM IS SOME HOW DRAINING THE BATTERY. THE DEALER HAS REPLACED THE BATTERY ON THREE OCCASIONS SO FAR. THEY COULD NOT FIND THE PROBLEM. THE DEALER STATED THAT IF THE VEHICLE IS NOT STARTED WITHIN TEN DAYS, THE BATTERY WILL LOSE ITS CHARGE. WHEN THE PROBLEM OCCURS, THE REMOTE LOCKS WILL NOT WORK. THERE IS NO POWER TO ANY OF THE INSTRUMENT PANELS. CAR WILL NOT START. *JB

THE TIRES VIBRATED EXCESSIVELY WHEN DRIVING AT SPEEDS OF 60 MPH AND ABOVE, THE VIBRATION WAS INTERMITTENT. *JB

THE GAS LABEL WAS WRITTEN INCORRECTLY.*JB

WHEN THE CONSUMER OPENED THE TRUNK, AND THE LATCHING BRACKET HAD SHOT OUT AND HIT THE CONSUMER. PH SCC

WHILE DRIVING 40 MPH, THE RIGHT KNUCKLE SEPARATED CAUSING THE RIGHT WHEEL TO BREAK AND TURN ONTO ITS SIDE WHILE ON THE HIGHWAY. THE CAPABILITY OF STEERING WAS GONE AND THERE WAS NO WAY TO CONTROL THE VEHICLE. AS A RESULT, THE CAR TURNED OVER ONTO ITS TOP IN A DITCH. THIS ACCIDENT TOTALED THE VEHICLE.

THE VEHICLE IS A 2002 PONTIAC GRAND AM SE1 SEDAN WITH THE ECOTEC 2.2L ENGINE. I WAS DRIVING ON THE HIGHWAY THERE WAS SOME SNOW AND MAYBE A SLIGHT AMOUNT OF ICE IN AREAS. AND THE CAR INFRONT OF ME LOST CONTROL. IN ORDER TO AVOID HITTING IT I HAD TO MAKE A SHARP LEFT HAND TURN. WHILE MAKING THIS LEFT HAND TURN I HAD MY POWER STEERING DISSENGAGE. MY DASHBOARD LIGHTS ALL THEN LIT UP AND THE ENGINE AND ALL THE VEHICLES POWER WENT DEAD. I ENDED UP GOING OFF THE ROAD AND WAS AIRBORNE AND CAME FLYING DOWN INTO THE METAL HIGHWAY DIVIDER. CAUSING SEVERE DAMAGE TO THE FRONT END OF MY CAR AND MINOR DAMAGEIN THE REAR. THE AIRBAGS DID NOT DEPLOY AND THERE WERE NO SERIOUS INJURIES. THIS HOWEVER HAS OCCURED NOW 4 TIMES IN THIS VEHICLE SINCE PURCHASE. THE DEALERSHIP STATED TWICE BEFORE THE ACCIDENT "CAN NOT DUPLICATE OWNERS CONCERN" AND SENT ME AWAY WITH NO WORK PERFORMED. I THEN CONTACTED PONTIAC CUSTOMER ASSISTANCE CENTER BEFORE THE ACCIDENT AND THEY DIDNT OFFER ANY HELP EITHER.

I HAVE A 2002 PONTIAC GRANDAM GT. I PURCHASED IT IN THE END OF 2001. WITHIN MY CAR REACHING 10000 MILES THERE WERE PROBLEMS WITH IT. THE CAR STARTED TO OVERHEAT AND THERE WERE PERFORMANCE PROBLEMS. AFTER TAKING IT IN I WAS TOLD THE THE INTAKE MANIFOLD NEED TO BE REPLACED AND IT WAS ON BACK ORDER. THEY FINALLY REPLACED THE MANIFOLD AFTER TWO WEEKS. BUT THE CAR HAS NOT PERFORMED THE SAME. THE CAR STILL SLIGHTLY OVERHEATS AND THE DEALERSHIP MENTIONS THAT IT IS OKAY THAT THE CAR RUNS SLIGHTLY WARM. AND AT TIME I SMELL THE COOLANT WHEN THE CAR IS RUNNING. I FEEL THAT IF THE MANIFOLD WAS FIXED THEN THERE SHOULDN'T BE ANY OTHER PROBLEMS WITH THE CAR. I ALSO FOUND OUT THAT ALOT OF OTHER GM VEHICLES ARE HAVING PROBLEMS WITH THERE MANIFOLD. I FEEL THAT AFTER THE WARNTEE IS OVER THAT THE CAR WILL HAVE PROBLEMS LATER.

WHILE DRIVING AT 50 MPH THE VEHICLE STALLED WITHOUT WARNING. CONSUMER HAD VEHICLE TOWED. THE DEALERSHIP RAN A DIAGNOSTIC ON THE VEHICLE, AND INDICATED THAT THE FUEL PUMP AND MAIN COMPUTER NEEDED TO BE REPLACED. PLEASE PROVIDE MORE DETAILS. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH BRAKES. ALSO STATED THAT THE FRONT BRAKES HAVE BEEN CHANGE BETWEEN SEVEN TO EIGHT ON A PERIOD OF EIGHT MONTHS. DEALER WAS CONTACTED AND STATED THAT THERE IS NOTHING WRONG WITH THE BRAKES BUT THE MASTER CYLINDER THE CALIPERS THE BRAKE HOSE AND THE PROBLEM STILL THERE. TS

THERE IS A CLICKING SOUND IN WHEELS WHEN DRIVING LOW SPEEDS AS WELL AS TAKING TURNS. DT

WHILE TRAVELING ON THE HIGHWAY THERE IS A WINDING NOISE COMING FROM THE STEERING. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR

STEERING COLUMN TILT IS BROKEN WHILE DRIVING THE VEHICLE. NLM

CONSUMER STATES THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TREE AT 30-35 MPH IMPACT AND NEITHER AIR BAG DEPLOYED. MANUFACTURER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

WHILE DRIVING 45MPH GAUGES/ODOMETER, AND TAIL LIGHTS GO OUT.*AK

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A RETAINER WALL AT 55 MPH. UPON IMPACT NEITHER AIR BAG DEPLOYED. THE MANUFACTURER WAS NOTIFIED. *JB CONSUMER WAS IN THE FAST LANE AND HIT THE RETAINING WALL, THEN TURNED THE WHEEL TO THE RIGHT TO GET CONTROL AND THEN BACK LEFT WHERE AT THAT POINT THE VEHICLE STRAIGHTENED AND WENT HEAD FIRST INTO THE CEMENT RETAINING WALL. THE CONSUMER LOCKED BOTH ARMS HOLDING THE STEERING WHEEL, AND BRACED HIMSELF UPON IMPACT. *SCC

CRUISE CONTROL TURNED ITSELF ON AND SET ITSELF. I NOTICED THE GAS PEDAL FLUTTER AND LOOKED DOWN AND SAW THE CRUISE WAS ON AND SET.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

FRONT CRASH AT 35 MPH, NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE WAS 6-7000 DOLLARS. *AK CONSUMER STATES THAT HE HAS EXPERIENCED INTENSE BACK PAINS (TO A CONDITION THAT ALREADY EXISTS). *SCC

DRIVER'S SEAT BELT IS DESIGNED IN A WAY THAT IT CANNOT BE ADJUSTED ON FRAME OF VEHICLE, WHEN WORN IT GOES ACROSS DRIVER'S NECK.*AK CONSUMER ALSO STATED THE DRIVER SIDE DOOR CLOSES ON ITS OWN AFTER BEING OPENED WHEN ON AN INCLINE, CONSUMER ALSO STATED THE TIRE EXPERIENCED A FLAT.*JB

VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK ALSO THE DRIVERS POWER SEAT IS INOPERABLE AT TIMES, IT MAKES A GRINDING NOISE, AND AT TIMES WOULD NOT MOVE AT ALL, THERE WAS A PULSATION WHEN BRAKES WERE BEING APPLIED, BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED, STARTER WAS REPLACED, THERE WAS A CLUNKING NOSIE WHEN DRIVING STRAIGHT OR MAKING TURNS, THE DOME LIGHT FELL OFF, TRUNK IS HARD TO CLOSE, CONSUMER HAS TO SLAM TRUNK TO GET IT TO CLOSE, THE DEALER FOUND THE LATCH OUT OF ADJUSTMENT, WHEN STARTING VEHICLE THERE IS A NOISE FROM THE ENGINE AREA, THERE WAS A NOISE COMING FROM THE WHEEL AREA, DEALER COULD NOT DUPLICATE CONSERN, ALTERNATOR WAS REPLACED, VEHICLE STALLED, DELAER REPLACED FUEL SENDING UNIT, THE CLOCK RADIO WAS LOOSING TIME, THE REMOTE KEYLESS ENTRY WILL ONLY WORK WHEN CONSUMER IS CLOSE TO THE VEHICLE, THE WINDOWS WERE MAKING A SCRATCHING NOISE WHEN BEING ROLLED UP, THE AIR CONDITON HAS AN ODOR, STEERING WHEEL HAS A MILD VIBRATION WHEN DRIVING.*JB

I AM FILING THIS COMPLAINT NOT BECAUSE OF A FAILURE THAT HAS OCCURRED WITH MY VEHICLE, BUT SOLEY A SAFETY CONCERN. I HAVE A BRAND NEW PONTIAC GRAND AM GT 2 DOOR COUPE. I HAVE NOTICED THAT THE FRONT SEAT BELTS RIDE ABNORMALLY HIGH ON THE SHOULDER, IMPINGING IN THE NECK. UPON INSPECTION OF THE SEAT BELT UNIT, I NOTICED A DESIGN FLAW THAT I FEEL COULD CAUSE SERIOUS NECK INJURIES WHEN IN A COLLISION. THE SEAT BELT ON THIS CAR HAS A GUIDE WHICH IS MOUNTED BETWEEN THE HEADREST AND THE BACKREST OF THE SEAT. THIS GUIDE EXTENDS FROM THE TOP PORTION OF THE BACKREST TO ABOUT THE MID SECTION OF THE HEADREST (ESTIMATE OF 4-5" TOTAL HEIGHT). THIS GUIDE IS WHERE THE SEAT BELT RUNS THROUGH, PLACING THE SHOULDER HARNESS IN THE PROPER POSITION. HOWEVER, THERE IS A MAJOR PROBLEM WITH THIS DESIGN. THIS GUIDE IS SO LARGE, THAT IT DOES NOT GUIDE THE SEAT BELT OVER THE SHOULDER IN THE PROPER POSITION. FOR THIS REASON, THE SEAT BELT SITS HIGH ON THE SHOULDER, PARTLY ON THE NECK. I AM A NORMAL SIZED MALE ADULT, SO THIS PROBLEM DEFINITELY SHOULD NOT OCCUR. I NOTICED THAT ON PREVIOUS YEARS OF GRAND AM'S THAT THIS SEAT BELT GUIDE IS SMALLER IN SIZE, THUS GUIDING THE SEAT BELT TO THE PROPER POSITION. I FEAR THAT IF I WERE TO BE IN AN AUTO ACCIDENT, THIS SEAT BELT WOULD CAUSE SERIOUS CERVICAL SPINAL CORD DAMAGE. I CONTACTED THE DEALERSHIP AND REQUESTED THAT THE PROBLEM BE FIXED. THE DEALERSHIP DENIES THAT THERE IS A PROBLEM AND HAS NOT OFFERED A SOLID SOLUTION. I SUGGESTED THAT THEY REPLACE THE GUIDE WITH

MY WIFE AND SISTER IN LAW WERE IN A HEAD ON ACCIDENT YESTERDAY IN WHICH BOTH WERE WEARING THERE SEATBELTS AND THE OTHER DRIVER PASSED OUT AND CAME ACROSS THE CENTER LINE AND HIT THEM HEAD ON EACH WERE DOING APPROXIMATELY 35MPH, AND NEITHER ONE OF THE AIRBAGS DEPLOYED. THE DRIVER OF THE OTHER CARS AIRBAG DEPLOYED.*AK

CAR PURCHASED NEW. PARKING BRAKE FAILED AT 362 MILES AND 4670 MILES. BRAKE WILL NOT ENGAGE AND RELEASE BUTTON IS LOOSE. BRAKE FAILED SUDDENLY BOTH TIMES.*AK

PASSENGER'S SIDE BACK DOOR OPENED WITHOUT ANY INDICATION ON DASHBOARD. PLEASE ROVIDE FURTHER INFORMATION. *AK

HAD FRONT & REAR WHEEL ALIGNMENT DONE 3 TIMES IN THE MAY 2002 WITH NO CORRECTION DONE TO CORRECT THE PROBLEM OF THE PULLING BACK & FORTH FROM SIDE TO SIDE AND KEEPING THE CAR TO STAY ON THE ROAD.THIS HAS STARTED TO WEARING DOWN MY TIRES AT A ACCELRATED RATE, WHICH MAY HAVE TO BE REPLACED.FUEL INJECTION SYSTEM IS MAKING THE CAR IDLE VERY ROUGH WHILE SITTING/PARKED.*AK

WHILE DRIVING, APPLIED BRAKES AND VEHICLE WOULD NOT STOP. FRONT BRAKES LOCKED UP, RESULTING IN HITTING ANOTHER VEHICLE. DEALER CONTACTED. *AK THIS VEHICLE WAS A RENTED VEHICLE IN WHICH 2 ACCIDENTS OCCURRED WITHIN A 16 HOUR PERIOD, BOTH ACCIDENTS WERE CAUSED BY THE FAULTY ABS, CONSUMER WAS INJURED IN ONE OF THE ACCIDENTS. *SLC

THE BACK DOORS HAVE OPENED WHILE DRIVING. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE REPAIRS MADE. THEY COULDN'T FIND ANYTHING WRONG WITH IT. THE DOOR LATCHES WERE CLEANED BUT STILL NOTHING WAS FOUND. CONSUMER HAS A 4 MONTH OLD BABY WHO'S CAR SEAT IS NEXT TO THE DOOR AND THE DOOR OPENED AGAIN. THE PROBLEM STILL HASN'T BEEN RESOLVED. *JG

STEERING FELT LOOSE, ALIGNMENTS WERE DONE, BUT DID NOT REMEDY THE PROBLEM. VEHICLE WAS TAKEN TO DEALER 4 TIMES, COULD NOT FIND A PROBLEM. CONSUMER LOST CONTROL OF VEHICLE, AND WENT OFF THE ROAD. *AK. THERE WERE 2 INJURIES.*YD

APRIL 1, 2002, I BOUGHT A NEW CAR, A 2002 PONTIAC GRAND AM GT BETWEEN 12 PM AND 2 PM, ABOUT 4 PM I WAS ON THE EXPRESSWAY ON I55 GOING NORTHBOUND, DURING THE THUNDER STORM WE HAD WITH RAIN AND SNOW AND EVEN SOME SLEET. AT THAT TIME I HAD THE WINDSHIELD WIPERS ON "HI" AND PROCEEDED VERY CAUTIOUSLY ON THE ROAD, AT THAT GIVEN TIME, I HAD HEARD A SNAP AND THE WINDSHIELD WIPERS STOPPED DEAD IN THERE TRACKS IN THE MIDDLE OF THE WINDSHIELD, I HAD TO PULL OVER ON THE SHOULDER OF THE EXPRESSWAY TO REGAIN CONTROL OF THE CAR, AS THE WEATHER WAS REALLY BAD. FROM THERE, I TOOK THE CAR BACK TO PONTIAC TO HAVE IT SERVICED, ALONZO GREENE (SALESMAN) INFORMED ME THAT THE MECHANICS HAD GONE HOME FOR THE DAY AND TO COME BACK TOMORROW, AFTER DISPUTING WITH HIM, A $24,000 CAR SHOULD NOT HAVE DONE THIS, HE TOLD ME THAT THERE WAS NOTHING HE CAN DO, THE NEXT DAY I WENT BACK TO PONTIAC TO HAVE THE CAR SERVICED AND WAS TOLD THAT NOTHING WAS WRONG, TOOK THE CAR BACK HOME AND A COUPLE OF DAYS LATER, YET THE SAME PROBLEM HAPPENED AGAIN. I TOOK THE CAR BACK TO PONTIAC, THE MECHANICS SAID THERE WAS NOTHING WRONG WITH AND WHEN THEY CONTACTED GENERAL MOTORS, GM STATED NOT TO REPLACE ANY PARTS ON THE CAR, UNLESS THERE WAS A RECALL OR THERE IS GOING TO BE A RECALL, NO SATISFACTION FROM THE MECHCANICS OR PONTIAC, SALLY FROM THE PONTIAC CORPORATION HAD BEEN CONTACTED, SHE SPOKE WITH ME AND TOLD ME THAT THE CAR WAS NOT TO LEAVE THE LOT UNTIL THE WIPERS WERE FIXED, SHE WANTED TO SPEAK WITH A MECHANIC, SHE SPOKE WITH

VEHICLE IS MAKING GRINDING/ RUBBING NOISES. TOOK VEHICLE TO DEALER, AND DEALER INDICATED THAT GOODYEAR, EAGLE TIRES WERE RUBBING AGAINST RIM OF VEHICLE, SIZE# P225/50R16, DOT#T303462GCW. *AK *YD

VEHICLE HAD BEEN PARKED IN GARAGE WHEN DRIVER NOTICED A PUDDLE UNDER VEHICLE. TOOK VEHICLE TO DEALER, AND WAS INFORMED THAT PROBLEM WAS A DEFECTIVE WATER PUMP. DEALER TOLD CONSUMER THERE WAS NO WATER PUMP AVAILABLE.*AK