2003 Nissan Murano complaints

I WAS DRIVING DOWN A HILL ROAD, I DECIDED TO TURN BACK, I PERFORMED A LEGAL U TURN AND WHEN I TRIED TO REVERSE THE ACCELERATOR WOULD NOT PERFORM ITS DUTY. I WAS GOING DOWNHILL AND HIT THE DIRT CURB AND ALMOST WENT OFF THE CLIFF IF I HAD NOT PRESSED THE EMERGENCY BRAKES. THIS IS NOT THE ONLY INCIDENT. AS I GO ON THE FREEWAY I AM NOT ABLE TO ACCELERATE FROM TIME TO TIME BECAUSE THE STEP MOTOR CANNOT PERFORM ITS DUTY IN MAKING SURE GEARS SWITCH AT A PROPER TIME. I WENT TO A TRANSMISSION EXPERT AND WAS TOLD IT WAS THE STEP MOTOR WHICH AFFECTS THE TRANSMISSION. THIS PART IS IN CHARGE IN MAKING SURE GEARS SWITCH PROPERLY. I WENT ONLINE AND I HAVE SEEN THAT MANY PEOPLE HAVE ISSUES WITH THIS SAME PROBLEM. I CALLED A NISSAN DEALERSHIP AND WAS TOLD THAT SINCE I HAD PASSED THE 120K MILEAGE MARK THEY COULD NO LONGER SERVICE MY TRANSMISSION WITHIN THE WARRANTY LIMITS. THIS MEANS I WILL HAVE TO PAY OUT OF POCKET $2,140.00 FOR A NEW TRANSMISSION NOT INCLUDING LABOR. *TR

VEHICLE HESITATES AND DOES A BUNNY HOP RANDOMLY DURING STOP AND GO TRAFFIC. VEHICLE WON'T MOVE AT ALL YOU CAN HAVE IT FLOORED, THAN ALL OF A SUDDEN IT TAKES OFF. TOOK IT TO NISSAN, THEY KEEP TELLING ME ITS THE TRANSMISSION, WHICH MAKES NO SENSE SINCE IT ONLY DOES IT ONCE IN AWHILE. I FINALLY DECIDED TO FILE A COMPLAINT BECAUSE I WAS DRIVING HOME THE OTHER DAY SLOWED DOWN TO GET ON INTERSTATE AND CAR WOULDN'T GO... ALMOST GOT SIDE SWIPED BY A TRACTOR TRAILER AND REAR ENDED BY THE GUY BEHIND ME WHO ASSUMED I WAS GOING. I HAVE DONE SOME RESEARCH, IT DOES NOT SEEM LIKE ANYONE REALLY KNOWS THE CAUSE AND I AM VERY PERPLEXED AS TO THE NUMBER OF PEOPLE HAVING THIS ISSUE YET NO RECALL... I GUESS SOMEONE WILL HAVE TO DIE FOR THIS ISSUE TO BE TAKEN SERIOUSLY, USUALLY HOW THINGS GET DONE IN THE US. *TR

FROM A STOPPED POSITION WHEN ACCELERATING VEHICLE DOESN'T MOVE FOR A FEW SECONDS THEN ENGAGES AND JOLTS FORWARD. BEEN HAPPENING FOR ABOUT A YEAR NOW. ALL FLUIDS ARE REGULARLY REPLACED AND MAINTAINED ON SCHEDULE. NO IDEA WHAT TO DO, IT IS A KNOWN PROBLEM SO TRADE IN VALUE IS VERY LOW. NOT WORTH PUTTING IN A LOT OF MONEY TO REPAIR AS THE VEHICLE IS 10 YRS OLD NOW AND 124500 MILES. TOYOTA STEPPED UP WITH THEIR VEHICLES PROBLEMS WITH TRADE IN INCENTIVES OR RECALLS WHY WON'T NISSAN? *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER WHILE SITTING IN TRAFFIC. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT WAS 111,400.

I AM PULLING INTO THE FREEWAY IN DALY CITY AND THE VEHICLE WILL NOT ENGAGE TRANSMISSION. I CRUISED GOING 10MPH FOR A MILE BEFORE I HAD TO PULL OVER ON THE FREEWAY. I TURNED THE VEHICLE OFF AND SAT THERE THINKING ON HOW TO GET HOME. AFTER 10-15 MINUTES, I DECIDED TO DRIVE THE VEHICLE OFF THE FREEWAY. I PARKED THE VEHICLE IN THE STREET AND NOTICED THE VEHICLE HAD POWER. I DROVE IT TO MY TECHNICIAN THAT EVENING. OWNER OF THE SHOP SAID IT WAS VERY COMMON AND LUCKY THAT I DID NOT HAVE MY FAMILY IN THE VEHICLE. THE VEHICLE NEVER REVVED EVEN THOUGH I WAS STEPPING ON THE GAS PEDAL. I HAVE A 13 MONTH OLD DAUGHTER AND WOULD NOT LIKE TO THINK WHAT COULD OF HAPPENED IF I WAS STUCK IN AN INTERSECTION ON A BUSY STREET. THESE CARS SHOULD BE RECALLED SINCE THERE ARE PLENTY OF THESE CASES ONLINE. I WOULD LIKE MY MONEY BACK ON THE TRANSFER CASE I HAD TO REPLACE AND NOW THE NEW TRANSMISSION I WILL HAVE TO BUY. *TR

THE DRIVER'S SIDE SUN VISOR IS DEFECTIVE AND DROPS DOWN IN DRIVER'S LINE OF SIGHT. NO READY FIX AND REPLACEMENT OF THE DEFECTIVE PART IS OVER $200. THIS IS A SAFETY ISSUE AS THE VISOR WILL OBSCURE VISION AND COULD LEAD TO A CRASH. *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT WOULD SPORADICALLY FLASH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 113,000. *TR

THE NISSAN DEALER TOLD US IN JANUARY THAT THERE WAS A FLUID PRESSURE DROP AND WANTED TO REPLACE SEALS FOR AROUND $1,700. IN FEBRUARY THE DEALER TOLD US THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED FOR $1,700 PLUS RESETTING THE TCM FOR ANOTHER $300. I BELIEVE NISSAN KNOWS FULL WELL THERE IS A PROBLEM WITH THIS DESIGN AND THEY NEED TO ISSUE A RECALL TO FIX THESE PROBLEMS. *TR

INITIALLY,THIS CAR WOULD STOP IN THE MIDDLE OF INTERSECTION AND ON THE HIGHWAY DUE TO A FAULTY ALTERNATOR. I ALMOST GOT IN AN ACCIDENT . THE CAR WOULD LOSS POWER AND THEN TAKE OFF AND FINALLY THE CAR WOULD STOP ON A BUSY HIGHWAY. I ALMOST GOT KILLED 3 TIMES DUE THE CAR STALLING OUT ON ME. THE TRANSMISSION DIED ON ME 3 TIMES. THE FIRST TWO TIMES, I HAD ONLY 20-30,000 MILES. ( I PURCHASED THE CAR BRAND NEW). THE VERY LAST TIME THEY REPLACED THE TRANSMISSION (COSTING ME $6, 000) I HAD ABOUT 160,000 MILES. EVEN AFTER HAVING NISSAN REPLACE THE TRANSMISSION 3 TIMES, THE CAR STILL STALLS OR SHUTS OFF WHILE IN MOTION. ABOUT A YEAR AGO, I HAD NEW CAT CONVERTERS INSTALLED, A NEW MANIFOLD AND EXHAUST INSTALLED. IT RAN FOR ABOUT 6 MONTHS AND NOW IT IS STILL STALLING OUT AND STOPPING (WHILE IN MOTION) ME. THIS IS VERY DANGEROUS. NOW NISSAN THINKS THE CRANK SHAFT POSITIONING IS THE CAUSE OF THE PROBLEM BUT REFUSE TO DO IT FOR FREE BECAUSE THE VIN# TO MY CAR IS NOT LISTED WITH THE REST OF THE 2003 MURANO'S (RECALL LIST). THIS I THINK IS RIDICULOUS. IT SEEMS TO ME THAT NISSAN HAS ALOT PROBLEMS WITH THEIR OLDER MURANO'S WITH REGARDS TO STALLING, STOPPING SUDDENLY WHILE IN MOTION. THEY SEEM TO CARE LESS IF THE OWNERS LIFE IS AT RISK. I HAVE BEEN DEALING WITH THESE ISSUES, SINCE I FIRST PURCHASED THE CAR. IT IS A PIECE OF JUNK AND IT IS AN EXTREME HAZARD TO DRIVE ON THE HIGHWAY. *TR

WHILE DRIVING THE TRANSMISSION IN THE CAR SPONTANEOUSLY DOWNSHIFTED. AS A RESULT OF THE TRANSMISSION FAILURE, THE ENGINE HAS HAD A ROD FAILURE. NISSAN WILL NOT FIX THE CAR. *TR

I CLIMBED INTO MY VEHICLE (1003 NISSAN MURANO) AFTER WORK. AS SOON AS I SAT DOWN I HEARD A LOUD METALLIC POP AND THE SEAT SANK DOWN ON THE LEFT SIDE. I REMOVED THE SIDE COVER OF THE DRIVER'S SEAT AND FOUND THAT A REAR SUPPORT BAR OF THE SEAT FRAME HAD BROKEN IN TWO PLACES. THE VEHICLE WAS PARKED AND NOT RUNNING WHEN THIS HAPPENED. *TR

DRIVING AND ENGINE SHUTOFF!!!!!!! COULD NOT BRAKE OR ACCELERATE !!!! WAS TERRIFIED AS I WAS IN MIDDLE OF INTERSECTION MAKING A LEFT WITH TWO CHILDREN IN THE BACK! TUNED KEY TO OFF AND RESTARTED . NISSAN SAYS THERE IS A RECALL FOR THIS ISSUE BUT MY VIN DOES NOT FALL UNDER IT PLEASE HELP. *TR

THE "SERVICE ENGINE SOON" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE I PURCHASED MY 2003 NISSAN MURANO. WHEN IN SLOW TRAFFIC OR THE ENGINE HAS WARMED UP, WHEN I PRESS ON THE ACCELERATOR THE CAR WILL NOT PICK UP SPEED, UNLESS I DEPRESS IT TO THE FLOOR BOARD. I'M TERRIFIED THAT I WILL BE HIT FROM THE REAR WHILE WAITING FOR MY TO GET ENGINE POWER. DOING MY RESEARCH ONLINE I NOTICED THERE WAS A RECALL NHTSA CAMPAIGN ID # 03V455000) FOR THIS EXACT PROBLEM ON THIS YEAR, MAKE AND MODEL. I CALLED NISSAN WITH MY VIN # AND WAS TOLD THAT MY VIN# WAS NOT INCLUDED IN THIS RECALL. I'M VERY FRUSTRATED WITH NISSAN AT THIS POINT. I DON'T UNDERSTAND HOW IF MY CAR IS DOING THE EXACT SAME THING AS DESCRIBED IN THE RECALL, SAME YEAR, MAKE & MODEL, WHY THEY WOULD TAKE A CHANCE IN THE SAFETY OF ME AS WELL AS MY FAMILY. IS THERE ANYONE OR ANYTHING ELSE THAT I CAN DO IN ORDER FOR NISSAN TO HONOR THIS RECALL SINCE IT WAS HAVE A DIRECT EFFECT ON THE SAFETY OF MY FAMILY, MYSELF AND OTHER DRIVERS IF IT WAS TO CAUSE A CRASH AS THEY DESCRIBE IN THEIR RECALL. *TR

WHEN YOU PUSH ON THE GAS THE CAR DOES NOT GO FOR A FEW SECONDS THEN WHEN IT GOES IT LUNGES FORWARD. THIS MAKES IT VERY HARD TO MAKE A LEFT TURN IN FRONT OF TRAFFIC, YOU DO NOT KNOW IF THE CAR IS GOING TO MOVE AT FIRST OR NOT. AND WHEN YOU ARE IN STOP AND GO TRAFFIC AND GO TO MOVE UP JUST A LITTLE BIT THE CAR DOES NOT GO THEN WHEN IT DOES YOU ALMOST HIT THE CAR IN FRONT OF YOU. MY UNDERSTANDING IS THIS IS THE CVT VAVLE BODY. MY CAR IS GIVING ERROR CODE P1722 PER THE DEALER. THE PAPERWORK THEY GAVE ME SAYS ESTEM SPD. SIG. *TR

PULLED OFF INTERSTATE BECAUSE TRANSMISSION WAS NOT ACTING CORRECTLY. WHEN I PULLED OF THE INTERSTATE AT THE STOP SIGN, I TRIED TO APPLY THE ACCELERATOR AND CAR WOULD NOT MOVE. I WAS ALMOST HIT IN THE REAR. FINALLY ABLE TO GET CAR TO PARKING LOT. HAD CAR TOWED TO NISSAN DEALER FOR REPAIR. WAITING ON CALL FOR COST OF REPAIRS. *TR

MY MURANO WAS ATTEMPTING TO STALL OUT SEVERAL TIMES WHILE I WAS DRIVING, ESPECIALLY AFTER TAKING OFF....WHEN IT HAPPENED THE LAST TIME, BEFORE I GOT THE REPAIRS, IT JUST SHUT DOWN WHILE I WAS GETTING ONTO A BUSY HIGHWAY. THANK GOD I WAS ABLE TO QUICKLY PULL TO THE SOFT SHOULDER BEFORE SOMEONE CRASHED INTO ME. *TR

WHEN VEHICLE WAS PURCHASED I NOTICED POWER SEAT WAS TILTING SIDEWAYS WHEN ADJUSTING. MY TODDLER WAS ABLE TO PUSH WITH BOTH FEET HARD ENOUGH TO MAKE THE SEAT LEAN SIDEWAYS AS WELL. GOD FORBID I GET INTO AN ACCIDENT!! TOOK INTO NISSAN DEALERSHIP WHO IN TURN EXPLAINED THIS WAS PART OF THE TRIM PACKAGE SINCE IT WAS A POWER SEAT, EVEN THOUGH IT IS A METAL PART WITH NO ELECTRONIC FUNCTION. TOTAL COST TO REPLACE THIS LITTLE BRACKET, JUST A MERE $1,600. I'M SURE THIS MALFUNCTION HAS BEEN THE CAUSE OF MAJOR INJURIES AND MAY HAVE EVEN COSTS LIVES. A RECALL WOULD BE NICE NISSAN! WAY TO GO SHOW CONCERN AND BACK YOUR PRODUCT, I WILL NEVER BUY A NISSAN AGAIN. *TR

FIRST INCIDENT: WHILE TURNING INTO A PARKING LOT CAR SHUT OFF ALL WARNING LIGHTS ON DASH LIT UP. SINCE NO POWER TO CAR I WAS NOT ABLE TO TURN OR USE MY BRAKES EFFECTIVELY. I WAS STOPPED IN THE ONCOMING TRAFFIC LANE. I WAS ABLE TO USE MY FOUR WAY LIGHTS. CAR HAD TO BE TOWED AS WE WERE UNABLE TO RESTART THE CAR. SECOND INCIDENT: WHILE DRIVING ON A CITY STREET AT 35 MILES AN HOUR ONCE AGAIN CAR TURNED OFF AND I WAS UNABLE TO USE GAS OR BRAKES RELATED TO NO POWER. I BARELY WAS ABLE TO GET ABOUT HALFWAY INTO THE TURN LANE TO GET OUT OF TRAFFIC. ALMOST CAUSING AN ACCIDENT. THIS TE I WAS ABLE TO WAIT A FEW MINUTES AND AFTER A FEW UNSUCCESSFUL ATTEMPTS TO START MY CAR IT FINALLY BEGAN RUNNING AGAIN. *TR

DRIVER SEAT FRAME BROKEN AND STARTED ROCKING BACK AND FORTH REAR DRIVER SIDE TO FRONT PASSENGER SIDE. SEAT FRAME NEEDED TO BE REPLACED TO CORRECT PROBLEM. *TR

I WAS DRIVING WITH MY 2KIDS...AND MY MURANO STAR TO LOSS POWER.AND SPEED GOIN UP WITHOUT PUSHIN DE GAS..I WAS SOO SCARED..AND THE ENGINE GO COMPLETELY OFF..ON THE FREEWAY ..WENT A TRY TO STARTED DON'T STAR...I REPLACED ONE CAM SENSOR EN STILL THE SAME..NOW I'M NO HAVE NO MORE MONEY TO FIXED ..AN I'M STOCK WITH THE CAR PAYMENT. WITHOUT CAR..THE DEALER DON'T WANT TO HELP ME..HU CAN HELP ME TO FIX MY CAT??? LOOK NICE ...BUT. THE MOTOR IS A PIECE A ZSSSSSHH... :( *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT FRAME FRACTURED FROM THE RIGHT SIDE, PUSHING THE DRIVER TOWARD THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 116,000.

WAS DRIVING ON A HIGHWAY AND HEARD THUMPING SOUNDS FROM THE ENGINE. SLOWED DOWN TOWARDS THE SIDE AND THE NOISE STARTED INCREASING. IT SOUNDED LIKE SOMEONE HITTING THE ENGINE WITH A SLEDGE HAMMER. I PARKED THE CAR ON THE SIDE OF THE HIGHWAY AND LOOKED UNDER THE HOOD AND UNDER THE CAR. I SAW SOMETHING LEAKING. I GOT MY CAR TOWED TO THE NEAREST DEALER AND THEY TOLD ME THAT IT WAS MY TRANSFER CASE. COST TO FIX WAS CLOSE TO $5,000. I CONTACTED NISSAN FOR HELP AND THEY INFORMED ME THAT THEY COULDN'T DO ANYTHING. I ASKED IF THIS PROBLEM WAS COMMON AND THEY REPLIED NO. I HAD THE CAR FIXED AT MY OWN EXPENSE AND 14 MONTHS LATER THE PROBLEM OCCURRED AGAIN. WARRANTY WAS FOR 12 MONTHS OR 12,000 MILES WHICH EVER CAME FIRST. I WAS OVER BY 2 MONTHS BUT MILEAGE WAS UNDER. THEY QUOTED ME ADDITIONAL $3,000 TO FIX. I CAN NOT BELIEVE THAT THIS CAR HAS NOT BEEN RECALLED FOR THIS PROBLEM. THE CAR IS STILL AT THE MECHANICS BECAUSE I AM STILL IN SHOCK OF BEING FORCED TO PAY $8,000 FOR THE SAME PROBLEM AND WITHIN A LITTLE OVER A YEAR. *TR

BOTH DRIVER AND PASSENGER SIDE VISORS WILL RANDOMLY FALL FROM THE UP POSITION AND OBSTRUCT VIEW. WHEN DRIVING CAR, THIS BLOCKS THE VIEW OF THE DRIVER. THE SUN VISORS ARE BOTH DEFECTIVE, THERE IS NO POSITION THAT THE VISORS WILL STAY OTHER THAN STRAIGHT DOWN - BLOCKING VIEW. IF THE CAR GOES OVER A BUMP, THE VISOR WILL DROP DOWN. WHY EVEN INSTALL A SUN VISOR IF IT DOES NOT BLOCK THE SUN? *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE VEHICLE RAPIDLY JERKED FORWARD WHEN IT FINALLY BEGAN TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.

IT WAS HOT OUTSIDE. I WAS ON A MAJOR HIGHWAY AND ALL OF A SUDDEN I WAS UNABLE TO ACCELERATE THEN THE CAR LOST POWER. I HAD TO HAVE MY VEHICLE TOWED TO A MECHANIC TO FIND OUT MY FUEL PUMP FUSE BLEW. SINCE THEN WITHIN A MONTH TIME MY CAR HAS LOST POWER TWICE AND ABRUPTLY STOPPED RUNNING ON A MAJOR HIGHWAY GOING ABOUT 55 MPH. PUTTING MYSELF AND KIDS IN A VERY DANGEROUS SITUATION. AFTER SITTING FOR ABOUT 20 MINUTES THE FIRST TIME AND A HOUR THE SECOND TIME I PUMPED THE GAS PEDAL, TURNED THE KEY AND IT STARTED RIGHT UP. I PURCHASED MY 2003 MURANO ONLY 4 MONTHS AGO AND NEVER THOUGHT I WOULD BE HERE TODAY SCARED TO DRIVE. NISSAN NEEDS TO TAKE THESE COMPLAINTS MUCH MORE SERIOUSLY BEFORE SOMEONE LOSE THEIR LIFE BEHIND THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE SEAT FAILED AND CAUSED THE CONTACT TO BE VIOLENTLY THROWN FORWARD. THE CONTACT MANAGED TO EXIT THE HIGHWAY TO THE SHOULDER RAMP. THE CONTACT THEN NOTICED THAT THE SEAT FRAME WAS FRACTURED. THE DEALER WAS NOTIFIED WHO STATED THAT THE STEEL WHEEL SEAT WAS DEFECTIVE AND NO OFFERED ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 63,000.

VECHICLE ABRUBTLY LOSS POWER IN DRIVE TRAIN WHILE ACCELERATING THROUGH BUSY CROSS SECTION. VECHICLE PROGRESSED NO MORE THAN 10 MILES WHILE PULLING OFF THE ROAD. ONCE THE ENGINE WAS TURNED OFF, VECHICLE WOULD IGNITION DID NOT HAVE POWER, ALBEIT ALL OTHER POWER (WINDOWS, LIGHTS, ETC..) WAS OK. DEALER SAYS ABS CONTROL UNIT AND TRANSMISSION FAILURE. *TT

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO THE DEALER. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE ALTERNATOR. THE VEHICLE WAS REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V169000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND STOPPED FOR A TRAFFIC STOP. AS THE CONTACT ATTEMPTED TO ACCELERATE FROM THE STOP, THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE VEHICLE VIOLENTLY LUNGED FROWARD AFTER SEVERAL SECONDS. THE ENGINE WAS TURNED OFF AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN FOR OVER A ONE HOUR PERIOD. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

WHILE DRIVING THROUGH THE MOUNTAINS, ON VERY WINDY ROADS, I WAS IN A TURN TO THE RIGHT WHEN I HEARD A LOUD POP AND THE FRONT DRIVERS SEAT DROPPED TO BACK AND TO THE LFT, CAUSING ME TO SWERVE AND NEARLY IMPACT THE MEDIAN. I PULLED OVER AND LOOK UNDER THE SEAT AN SAW THAT THE REAR BRACKET HAD SNAPPED ON THE LEFT HAND SIDE. DOING SOME RESEARCH, I AM LEARNING THAT THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. I FEEL THAT THIS IS A MAJOR ISSUE AND THAT I WAS SPARED ONLY BY THE GRACE OF GOD. THIS ISSUE NEEDS TO BE ADDRESSED BY NISSAN BEFORE SOMEONE DIES. *JS

I HAVE A 2003 NISSAN MURANO SE. I WAS DRIVING OUT OF MY HOUSE AND WHILE STILL IN MY NEIGHBORHOOD, THE CAR CAME TO A SCREECHING HALT (LOUD NOISE). I WAITED A COUPLE OF MINUTES AND TRIED PRESSING THE ACCELERATOR AGAIN AND THE CAR REFUSED TO MOVE BUT MADE ANOTHER VERY LOUD SOUND. I HAVE 2 SMALL CHILDREN THAT WERE FORTUNATELY NOT IN THE VEHICLE WITH ME. ALSO FORTUNATE WAS THAT I HAD NOT TURNED INTO A HIGH SPEED MAIN ROAD THAT WAS JUST COMING UP. I CALLED AAA AND HAD THE CAR TOWED TO THE NISSAN DEALER, WHO DIAGNOSED IT AS A TRANSFER CASE PROBLEM AND QUOTED $3300 FOR REPLACEMENT OF THE PART. UPON RESEARCHING THIS ISSUE, MY HUSBAND AND I DISCOVERED THAT THIS IS A STANDARD PROBLEM IN THE EARLIER NISSAN MURANO MODELS - HUNDREDS AND HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ONLINE AND IT HAPPENS AT ROUGHLY THE SAME MILEAGE IN THE LIFE OF THE VEHICLE. IT IS CLEARLY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN A RECALL ON NISSAN'S PART AS IT IS A MAJOR SAFETY ISSUE. WE CONTACTED NISSAN CUSTOMER SERVICE AND AFTER WAITING 10 DAYS, WE WERE BASICALLY TOLD THEY WERE NOT GOING TO DO ANYTHING ABOUT IT GIVEN HOW OLD THE VEHICLE WAS AND THAT THEY DON'T ACKNOWLEDGE THAT THIS IS A MANUFACTURING DEFECT, EVEN AFTER I EXPLAINED THE RESULTS OF MY RESEARCH. I TOLD THEM THAT EVEN IF THEY CHOOSE NOT TO BELIEVE THAT OTHERS HAVE HAD THE SAME PROBLEM, A TRANSFER CASE SHOULD NOT GIVE WAY BETWEEN 80-90,000 MILES - IT IS SIMPLY NOT ACCEPTABLE. I AM EXTREMELY IRRITATED AT HOW NISSAN HANDLED THIS PROBLEM AND A

CVT TRANSMISSION FAILS TO ACCELERATE AFTER DRIVING AT LOW SPEEDS...IE LIKE THRU A PARKING AREA OR WHILE IN HEAVY STOP AND GO TRAFFIC. THAN WHILE PULLING OUT IN TRAFFIC WILL NOT NOT RESPOND TO THE GAS PEDAL WHILE PRESSING DOWN THAN IT WILL SUDDENLY SURGE AND RAPIDLY ACCELERATE. I CAN NOT SAFELY SEND MY WIFE OR DAUGHTER OUT IN THIS CAR. HAD IT BACK TO THE DEALER MANY TIMES THE TRANSFER CASE FOR THE AWD WAS REPLACED SOME TIME BACK WHEN IT CRACKED. BUT THE CVT ACTED UP OCCASIONALLY LONG BEFORE THAT.!! THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE A RECALL TO REPAIR THESE TRANSMISSIONS.

SUN VISOR RANDOMLY DROPS DOWN FROM HEADLINER OBSTRUCTING DRIVER'S VIEW. NISSAN WILL NOT REPAIR THE PROBLEM AT NO COST IF THE VEHICLE IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE AND NISSAN SHOULD REPAIR THIS DEFECT REGARDLESS OF YEAR OR MILEAGE. THIS IS AN EXPENSIVE SERVICE AT THE DEALERSHIPS, PREVENTING CERTAIN OWNERS FROM HAVING THE VISOR PROPERLY REPLACED/REPAIRED . VERY DANGEROUS. *TR

I CONTINUE TO HAVE EPISODIC LOSS OF POWER WITH MY 03 MURANO. ALL INSTANCES OCCUR AFTER DRIVING AT INTERSTATE SPEED FOR MORE THAN 30 MINUTES AT A RATE OF BETWEEN 65 -80 MPH DURING TIMES OF HIGH HEAT (100 DEGREES+). THE FIRST INCIDENT OCCURRED IN JUNE 2010 WHILE DRIVING FROM PHOENIX TO FLAGSTAFF. GOING UP A LONG INCLINE, I NOTICED THAT MY SPEED WAS DECLINING (I WAS USING CRUISE CONTROL). PUSHING ON THE ACCELERATOR - NO RESPONSE. THE CAR CONTINUED TO DECELERATE ON IT'S OWN AS I STRUGGLED TO BOTH CHANGE LINES TO GET TO THE NONEXISTENT SHOULDER OF THE ROAD AND AVOID GETTING HIT BY THE SEMITRUCKS. TURNED OFF THE CAR FOR 30 MINUTES AND WAITED. TURNED IT BACK ON AND THE CAR RAN. I HAVE SINCE NOT USED CRUISE CONTROL. THEY COULD FIND NOTHING WRONG; CAR DID SAME THING IMMEDIATELY AFTER, DROVE IT BACK TO THE SHOP - THEY COULD NOT REPLICATE IT! JUNE 2011 - DRIVING FROM LA TO PHOENIX, 105 DEGREES AND 2 HOURS IN TO THE TRIP, THE CAR DOES THE SAME THING. PULLED OFF THE ROAD, WAITED. TRIED AGAIN; COULD GO 10 MILES BEFORE THE CAR BEGAN LOSING POWER. TOWED TO A DEALER - WHO COULD NOT REPRODUCE THE INCIDENT. APRIL 2012 - DRIVING FROM TUCSON TO PHOENIX; 105 DEGREES AND 72 MILES INTO THE TRIP. LOSS OF POWER ON THE INTERSTATE; 1 HR OF WAITING, AND POWER RETURNS, BUT I DID NOT TRUST THIS CAR TO GET ME HOME (NOR DID I WANT TO BE STALLED IN THE MIDDLE OF AN AZ DESERT WAITING FOR A TOW TRUCK.) TOWED TO A DIFFERENT NISSAN DEALER. I HAVE HAD THIS CAR IN AND HAD MANY THINGS DONE AND REPLACED - THE CAM SEN

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE THEN JERKED, HESITATED, AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RAN A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS DEFECTIVE AND SHIFTED POSITIONS WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO INSPECTED THE DRIVER'S SEAT AND TIGHTENED THE BOLTS. THE FAILURE CONTINUED. THE LOCAL MECHANIC INSPECTED THE VEHICLE FOR A SECOND TIME AND STATED THAT THE RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 61,300. UPDATED 05/15/12 * BF UPDATED 05/23/12

AFTER DRIVING IN STOP AND GO TRAFFIC ACCELERATOR DOES NOT RESPOND FOR 3-4 SECONDS THEN LUNGES FORWARD AND IS VERY DANGEROUS. *TR

I HEARD A LOUD "POP" PULLING INTO MY DRIVEWAY AND THE SEAT BEGAN TO ROCK. AFTER EXITING THE VEHICLE, I LOOK UNDER THE SEAT TO TRY TO ASCERTAIN WHERE THE SOUND I HEARD ORIGINATED. IT WAS DARK OUTSIDE, SO SEEING NOTHING AMISS IT WASN'T UNTIL THE NEXT MORNING THAT DISCOVERED THAT THE SEAT WAS ROCKING AND BOUNCING 4-6 INCHES UNDER WEIGHT. I DISCOVERED THAT THERE IS A BROKEN WELD UNDER THE SEAT. FROM ITS APPEARANCE, SEEMS THAT SHOULDN'T BE HARD TO FIX... (SIGHS) IF ONLY THAT WERE TRUE. I PURCHASED NISSAN FOR THE REPUTATION IT ONCE HAD, I WAS VERY DISAPPOINTED TO FIND NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND NO MOVE BY NISSAN CORP TO RECALL OR REINFORCE THESE SHODDY WELDS. I AM CURRENTLY RIDING WITH THIS SEAT PARTIALLY SUPPORTED BY ROCK BECAUSE THE DEALERSHIP IS QUOTING A $4000 TO REPLACE THE ENTIRE CHAIR. EVEN TRIED A SALVAGE YARD, TO NO AVAIL. I AM IN CONSTANT DISTRESS ABOUT DRIVING THIS VEHICLE, BUT HAVE NO OPTION BUT TO CONTINUE; I FEEL AT THE RISK OF LIFE AND LIMB SHOULD THE REMAINING SUPPORT BREAK, I DON'T EVEN WANT TO PUT MY KIDS IN THE CAR, BUT AGAIN... I HAVE NO CHOICE! IT'S ONLY A MATTER OF TIME BEFORE THIS ISSUE PUTS BLOOD ON NISSAN'S HANDS. *TR

MY NISSAN MURANO WAS A BRAND NEW 2003 IT IS NOW 8 YEARS OLD WITH 46015 MILES. THE NISSAN SERVICE DEPARTMENT IN NH CARED FOR MY VEHICLE REGULARLY; MY FIRST PROBLEM OCCURRED WHEN THE ENGINE STARTED SENDING OUT BLACK SMOKE, I FOUGHT FOR NISSAN TO TAKE RESPONSIBILITY FOR WHAT WAS HAPPENING TO MY VEHICLE, THEY DID; IT TOOK SIX TO EIGHT WEEKS TO GET THE OIL SMELL FLUSHED OUT OF THE AIR CONDITIONER. I UNDERSTAND WEAR AND TEAR BUT, MAJOR ENGINE FAULTS HAPPENING SO SOON; NISSAN CLAIMS BEING THE TOP VEHICLE MANUFACTURES. ONE OF THE MANY REASONS I BOUGHT THEIR BRAND. I DID EVERYTHING THEY SAID TO KEEP MY VEHICLE FUNCTIONING; THEN IT HAPPENED AGAIN; THE REAR POWERTRAIN REACHED ITS END, AND OIL LEAKING IN THE ENGINE, THE PISTON BALL BEARINGS IS BROKEN; AND NOW THE OIL IS LEAKING OUT. THE AVERAGE MILES DRIVEN PER YEAR IS 12000; MY VEHICLE AVERAGE 1500-MILES YEARLY. I CANNOT NOR WILL I BATTLE OVER THE 60 MONTHS/100,000 MILES WARRANTY CONTRACT; I AM APPEALING TO NISSAN CORPORATION SAYING, LOOK AND SEE IN MY CASE MY VEHICLES? PROBLEMS ARE UNIQUE; SEE THE ODDNESS OF AN ENGINE WITH ONLY 46015 MILES HAVING SUCH MAJOR PROBLEMS. SEE MY MAINTENANCE RECORDS, IT WAS NOT DUE TO NEGLECT, LOOK AT THE FIRST TIME I HAD A MAJOR PROBLEM WITH THIS ENGINE VERY EARLY IN THE FIRST TWO YEARS OF OWNING IT. THE ENGINE AND COMPONENTS ARE FAULTY; I JUST GOT A BAD MAKE. A FEEDBACK CARD CAME IN MY MAIL IT SAYS, ?AS A VALUED NISSAN CUSTOMER, YOUR SATISFACTION THROUGHOUT YOUR OWNERSHIP EXPERIENCE IS OUR COMPANY?S HIGHES

WHEN YOU COME TO A COMPLETE STOP AND THEN PRESS THE ACCELERATOR DOWN THE CAR DOES NOT MOVE INITIALLY. IF YOU HOLD THE ACCELERATOR DOWN AFTER A FEW SECONDS THE CAR WILL START TO MOVE. THIS HAS HAPPENED 4 TIMES IN THE LAST 8 MONTHS AFTER DRIVING THE CAR FOR ABOUT 20 MINS. I HAVE CALLED NISSAN DEALERSHIP IN WARNER ROBINS, GA BUT NO ASSISTANCE BECAUSE THE WARRANTY RAN OUT...I JUST PURCHASED THIS VEHICLE JAN 2011, THEY HAD TO PUT IN A BRAND NEW TRANSMISSION A WEEK AFTER I PURCHASED IT BUT I WAS TOLD MONTHS LATER THE WARRANTY RAN OUT SO I WOULD HAVE TO PAY FOR DIAGNOSTIC CHECK AND THIS PARTICULAR MURANO WAS NOT UNDER THE RECALL FOR CVT. I FIND THAT HARD TO BELIEVE BECAUSE ALL THE POSTS I'VE READ REGARDING THIS EXACT SAME PROBLEM RECEIVED SOME FORM OF MAIL REGARDING A RECALL OF SOME SORT. TODAY 3/25/12 MY CAR HESITATES TO START. *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT A LOUD BANGING NOISE EMITTED FROM THE FRONT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND AN INSPECTION WAS PERFORMED. THE FRONT SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.

PLEASE HELP! I HAVE BEEN HAVING ISSUES WITH THIS CAR EVER SINCE I BOUGHT IT AT THIS SMALL DEALER IN ARLINGTON VA. SATURDAY MARCH 3, 2012, MY NISSAN MURANO STALLED. I AM AFRAID THE CAR WILL STALL WHEN I AM DRIVING ON THE HIGHWAY AND THIS COULD BE A SAFETY ISSUES FOR ME AND OTHER INNOCENT PEOPLE. THIS IS NOT THE FIRST TIME IT STALLED. TODAY MY DRIVER SIDE WINDOW IS STUCK AND WON'T MOVE UP OR DOWN. MUST BE SOME ELECTRICAL PROBLEM. I HAVE CONTACTED NISSAN ON ISSUES WITH THIS CAR BEFORE AND THEY REFUSED TO HELP ME. CAN SOMEONE POINT ME IN THE RIGHT DIRECTION AS TO WHO I NEED TO TALK TO AND WHO CAN HELP ME TO GET THIS RESOLVED? I TRULY BELIEVE THIS CAR NEEDS TO BE RECALLED AND IS NOT INCLUDED IN THE PAST RECALLS THAT HAVE BEEN RECORDED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLES DRIVE TRAIN FAILED AND WAS TOWED TO LIA NISSAN IN ENFIELD CT. WAS TOLD THAT THE CVT TRANSMISSION HAD FAILED AND WAS COVERED UNDER THE 10 YR /120,000 MILE EXTENDED WARRANTY. THEY ALSO SAID THAT THE TRANSFER CASE WAS DAMAGED BUT IS NOT COVERED BY THE WARRANTY. THE TRANSFER CASE IS PART OF THE CVT AND SHOULD BE COVERED. I HAD TO PURCHASE THE PART FOR 2,100 TO REPAIR THE VEHICLE. THEY MAY CHARGE FOR THE PART TO OFFSET THE COST OF THE CVT WHICH COSTS AROUND 5,000. NISSAN HAS A MAJOR PROBLEM WITH THEIR DRIVE TRAIN AND SHOULD BE COVERED OR RECALLED. *TR

I HAVE A 2003 NISSAN MURANO AT 65,000 MILES THE CVT TRANSMISSION CASE CRACKED IN HALF. THE CAR WAS INOPERABLE AND LEFT ME STRANDED. AFTER THOUSANDS OF DOLLARS IN REPLACING THE CVT TRANSMISSION THE TRANSFER CASE HAS CRACKED AGAIN AT 120,000 MILES. I HAVE CONTACTED NISSAN USA AND THEY HAVE PERSUADED ME TO PAY FOR DIAGNOSTIC WORK (ALTHOUGH A LARGE VISIBLE CRACK IN THE TRANSFER CASE IS QUITE OBVIOUS) AND THEN PROCEEDED TO DENY ALL REIMBURSEMENTS. THIS IS A SERIOUS ISSUE WITH HUNDREDS ON COMPLAINTS ONLINE, AN OFFICIAL NISSAN TSB, YET NO RECALL FROM NISSAN OR NHTSA. *TR

VEHICLE SHUT OFF WHILE BACKING OUT OF A PARKING SPACE THE FIRST TIME, I DID NOT THINK MUCH OF IT. TWO DAYS LAYER THE VEHICLE SHUT DOWN WHILE I WAS DRIVING 50+ MILES AN HOUR. WOULD NOT CRANK BACK UP UNTIL I PRESSED THE GAS PEDAL REALLY HARD AS I CRANKED IT. *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER ADVISED THE CONTACT THAT ONE OF THE FIVE CATALYTIC CONVERTORS WAS FAULTY AND NEEDED REPLACEMENT. THE CONTACT DID NOT HAVE THE CATALYTIC CONVERTOR REPLACED. THE FAILURE MILEAGE WAS UNAVAILABLE.

I SAT DOWN ON THE DRIVER'S SEAT IN MY VEHICLE AND AS I REACHED TO TURN THE IGNITION, I HEARD A "POP" AND MY DRIVER'S SEAT TO THE LOWER LEFT SIDE. AS I GOT OUT OF THE VEHICLE TO EXAMINE IT, I LOOKED UNDER THE SEAT AND SAW THAT A METAL BRACKET SUPPORTING THE SEAT IN THE REAR LEFT CORNER HAD SNAPPED IN TWO PLACES. IT RESULTED IN THE SEAT LOSING ITS STABILITY AND WOBBLING BACK AND FORTH AND OBVIOUSLY BECOMING A MAJOR SAFETY ISSUE. I SEARCHED FOR RECALL INFORMATION REGARDING THIS ISSUE ONLY TO FIND THAT A RECALL WASN'T ISSUED FOR IT BUT THERE ARE MANY OTHER OWNERS OF THIS VEHICLE WITH THE SAME YEAR AND MODEL THAT HAVE EXPERIENCED THIS SAME ISSUE. A RECALL NEEDS TO BE MADE FOR THIS, I WAS FORTUNATE ENOUGH FOR THIS HAPPEN WHILE I WASN'T DRIVING BECAUSE I WOULD HAVE SURELY BEEN IN AN ACCIDENT. *TR

LEAKING TRANSMISSION TRANSFER CASE. THIS IS A SERIOUS SAFETY ISSUE AS THE TC CAN FAIL AT ANY TIME. AT HIGHWAY SPEEDS THIS IS A SERIOUS SAFETY ISSUE. NISSAN NA HAS GIVEN EXTENDED WARRANTY ON CVT TRANSMISSION, BUT THE TC IS MOST LIKELY TO FAIL DUE TO LEAKS AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY NISSAN JUST CAME OUT WITH. MANY MANY POSTS ON INTERNET BASED ON THIS ISSUE. NNA WILL NOT CORRECT THIS DESIGN DEFECT, EVEN THOUGH IT IS PART OF THE TRANSMISSION. NNA WILL NOT HONOR THE TRANSMISSION EXTENDED WARRANTY ON THE CVT TRANSMISSION, AS THEY SAY THE TC IS NOT PART OF THE TRANSMISSION. REPLACEMENT COST FOR TC IS $3500-$4000 AND IF IT'S LEAKING IT WILL FAIL. SERIOUS SAFETY ISSUE IF VEHICLE IS MOVING, CAUSING POTENTIALLY BODILY INJURY IN A CRASH, OR BODILY INJURY WHILE ON SIDE OF HIGHWAY. I CONTACTED NISSAN NORTH AMERICA AND THEY WOULD NOT ADDRESS THIS OBVIOUS ENGINEERING DEFECT. NISSAN SHOULD BE MADE TO BE RESPONSIBLE FOR THIS DEFECT. THE TC PART IS NOT DESIGNED TO SURVIVE THE LIFE OF THE VEHICLE AND THOUSANDS OF PEOPLE HAVE HAD THIS PART FAIL. PLEASE HELP. *TR

DRIVER SIDE SUN VISOR HAS LOST ITS ABILITY TO MAINTAIN A POSITION OTHER THAN FULLY DOWN OR FULLY UP AND IS OFTEN BLOCKING VISION. *TR

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THE REAR DIFFERENTIAL OF THE VEHICLE FAILED AND OIL WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR DIFFERENTIAL WAS WORN. THE DEALER ALSO STATED THAT THE OIL LEAK CAUSED THE PISTONS TO BECOME DRY, WHICH WERE DESTROYED. THE DEALER ADVISED THE CONTACT THAT THE PISTONS AND THE DIFFERENTIAL NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 46,015.