“The contact owns a 2003 Mini Cooper. The contact stated that while operating the vehicle, the steering wheel was difficult to turn in either direction. The contact stated that the steering wheel malfunctioned, making the steering wheel easy to turn, causing severe oversteer while making a turn in either direction.”
Owner complaint, filed May 14, 2025 at 230,000 miles
“My 2003 Mini Cooper was affected by the 2015 electrohydraulic steering assistance recall. Mini did the repair at 79, 322 miles in 2016. In November 2021, at 98, 000 miles, the car began having intermittent power steering loss. The power steering might disappear for under a minute, or it might return for mere seconds.”
Owner complaint, filed Nov 15, 2021 at 98,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the steeringRecall (red: the steering)NHTSA investigation opened
Complaints about the 2003 Cooper peaked in 2011, with 45 filed that year. Owners had filed 130 complaints about the steering before the first recall that covers it, 15V660000 in October 2015; 17 more have come in since. In 2025 owners filed 1 so far.
Filed Oct 15, 201586,018 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.
Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.
Remedy. MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Filed Aug 11, 20081,921 vehiclesK2 Motor Corporation
Defect. K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Filed Mar 10, 20035,110 vehiclesBayerische Motoren Werke
Defect. ON CERTAIN VEHICLES, THE LOWER SCREW CONNECTION OF THE REAR STRUTS TO THE CHASSIS MAY FAIL. THE HEAD (TOP) OF THE SCREW SECURING THIS CONNECTION MAY BREAK. THE REMAINING PORTION OF THE SCREW WILL STILL HOLD THE STRUT IN PLACE.
Risk. IF LEFT UNATTENDED OVER A PERIOD OF TIME, AND DEPENDING ON DRIVING CONDITIONS, THE REMAINING PORTION OF THE SCREW MAY BREAK. IF IT BROKE, THE CHASSIS WOULD LEAN DIRECTLY ON THE TIRE DIMINISHING THE DRIVER'S ABILITY TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LOWER SCREW CONNECTION OF THE REAR STRUTS. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 5 name the 2003 Cooper.
Loss of power steering assistEngineering analysis EA11005Closed
Opened May 4, 2011Closed Jan 5, 2016Led to recall 15V660000steering
The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic …
The office of defects investigation (odi) analyzed consumer complaints to bmw of north america, llc (bmw)and to odi that alleged failures of the electrohydraulic power steering (ehps) used in model year 2002 through 2003 mini cooper vehicles.the analysis determined that 43 of the 52 (83%) reports were related to allegations of power steering loss and 9 (17%) were related to allegations of engine compartment fires. Although some of the reports alleging fires note small flames were visible in the engine compartment, analysis of the damage caused by these failures indicates that even the most …
In response to an information request (ir) letter sent by the office of defects investigation (odi), bmw stated that the cause of the alleged defect is an insufficient seal of the ground cable of the power steering pump at its attachment to the chassis.water ingress can occur and the water can travel along the power steering pump power cable and come in contact with the power steering pump power cable connector.the connector can then corrode and a high thermal load condition can occur.according to bmw, this ultimately could result in a localized smoldering condition that does not propagate. …
AIR BAG WARNING LAMP ILLUMINATIONPreliminary evaluation PE05053Closed
Opened Sep 27, 2005Closed Mar 1, 2006airbags
In march 2006, bmw reissued a service bulletin first issued in september 2003, to mini dealers regarding the repair procedure for improper wire crimps in approximately 31,500 model year 2002 and 2003 mini cooper vehicles produced up to january 2003.the new service bulletin states that the warranty coverage for the issue (I.e., air bag warning lamp illumination with fault code for high resistance in side air bag/seat belt pretensioner circuit) is extended to 10 years or 150,000 miles, whichever occurs first.bmw plans to send letters to owners during march 2006.the subject wire crimps are …
AIR BAG WARNING LAMP ILLUMINATIONDefect petition DP05006Closed
Opened Sep 19, 2005Closed Oct 6, 2005airbags
Odi has granted the petition and has opened a preliminary evaluation (pe05-053) on illumination of air bag warning lamp on model year 2002 and 2003 mini cooper vehicles.
Technical service bulletins
46 on file
Repair instructions the manufacturer sent its dealers for the 2003 Cooper. Not recalls: the fix is usually free only while the car is under warranty.
engine 14equipment 7electrical system 6transmission 5steering 4body and frame 3airbags 2equipment adaptive/mobility 1
SI M01 01 13Warranty extensionNov 1, 2014steering
MINI: MODELS R50, R52, AND R53 WITH THE ELECTRO-HYDRAULIC POWER-ASSIST STEERING PUMP AND COOLING FANS WILL HAVE AN LIMITED WARRANTY EXTENSION TO 13 YEARS/150,000 MILES. *TA
M010113Warranty extensionNov 1, 2014steering
Electro-Hydraulic Power-Assist Steering Pump (EHPS) and Cooling Fan: Limited Warranty Extension to 13 Years/150,000 Miles. On affected vehicles, the electro-hydraulic power steering (EHPS) pump can fail.
M010514Warranty extensionOct 1, 2014transmission
MINI CVT Replacement Parts Warranty Extension: Additional 12 Months with Up to 50,000 Accumulated Miles. A MINI vehicle's CVT assembly or component that was previously repaired and/or replaced by an authorized MINI dealer or BMW center may experience a subsequent failure.
MINI: INFORMATION ON PARTS WARRANTY EXTENSION APPLYING TO PREVIOUS QUALIFYING REPAIRS AND NO IMMEDIATE REPAIR REQUIRED UNLESS CURRENTLY EXPERIENCING PROBLEM WITH CVT ASSEMBLY OR COMPONENT. MODEL 2005-2008 COOPER, COOPER S. *PE
This Service Information bulletin supersedes SI 32 02 14 dated August 2014. SUBJECT Installation of Right-Hand Drive Steering Spindle in Left-Hand Drive Vehicle is No Longer Required. Left-hand drive steering spindles are currently available.
SIM-01-01-13Warranty extensionDec 1, 2013steering
MINI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A WARRANTY EXTENSION FOR CERTAIN VEHICLES WITH POTENTIAL PROBLEM WITH COOLING FAN AND THE DURABILITY OF ELECTRO HYDRAULIC POWER (ASSIST) STEERING (EHPS) PUMP. MODELS 2002-2005 R50, R52, R3. *PE UPDATED ON 11/1/2013. *KB UPDATED 3/4/2014 *JS
What owners reported
Newest filings
Steering
Filed May 14, 2025230,000 milesOR
The contact owns a 2003 Mini Cooper. The contact stated that while operating the vehicle, the steering wheel was difficult to turn in either direction. The contact stated that the steering wheel malfunctioned, making the steering wheel easy to turn, causing severe oversteer while making a turn in either direction. The contact stated that the failure was due to a faulty power steering pump, and installed as part of the NHTSA Campaign Number: 15V660000 (STEERING). The vehicle was not repaired. The contact stated that after turning off the vehicle, the power steering pump remained running, causing the battery to drain. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 230,000.
Steering
Filed Aug 14, 2024AZ
68k miles on a 2003 mini cooper s and the power steering pump is whining. I feel as if this may be really early for it to be needing to be replaced.
Steering
Filed Jul 2, 2024AR
The contact owns a 2003 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the steering wheel was firm, and the vehicle was difficult to maneuver. No warning lights were illuminated. The dealer was made aware of the failure but failed to confirm if the parts were available for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the service center directly. The failure mileage was unavailable. Parts distribution disconnect.
Electrical System
Filed Dec 31, 2023WA
No air or blower or heat to defog windshield. Water in driver-side foot well. Power steering intermittent fault. Engine continues running and panel gauge lights remain on with ignition off and key removed.
Service Brakes
Filed Nov 17, 2022PA
I Purchased the car in Dover Pa . INspection sticker had same milage as on car so i shoulda knew he slapped a sticker on . drove 150 miles dash lit ip like chrismas tree. 1st thing left window wont work , then left lock wont work had to lock from passenfger dide. then door wont open at all . have to get ou t passenger door . know that wont open have to put down passenger window pull handel to get out . car is possessed light work whren they want does all kinda crazt stuff . batter has problems . charge and still cant start it . and hatch locks so i cant get to battery. power steering leaking going bad . timing belt making noise . no power on hills .cracking noise in right front pulls to right had . hazard to me ive been locked inside three times could get out of car i coulda sat in heat and died or cold and froze . cant get out of car when it ts electric doors dont work . car sucks . this has been gradual thing these events from feb to may . now i just hate the car
Steering
Filed Nov 15, 202198,000 milesNJ
My 2003 Mini Cooper was affected by the 2015 electrohydraulic steering assistance recall. Mini did the repair at 79, 322 miles in 2016. In November 2021, at 98, 000 miles, the car began having intermittent power steering loss. The power steering might disappear for under a minute, or it might return for mere seconds. There is no warning when the power steering goes out, so you have to assume that it is not going to respond with the electrohydraulic steering assistance feature operating. As of today, it has been completely offline for 3 days (although it did come back on for about 5 seconds yesterday). Without this feature operating properly, the car can be extremely difficult to steer.
Tires › Tread/Belt
Filed Jul 8, 2021VA
While driving on I-81 to NY state, I experienced serious tire vibration followed by tire loss of air. All tires were checked for proper tire inflation before trip. The service center in which I ended up in said that the tire belts had separated and caused the rapid tire deflation.
Tires › Tread/Belt
Filed Jul 8, 2021VA
While driving on I-81 to NY state, I experienced serious tire vibration followed by tire loss of air. All tires were checked for proper tire inflation before trip. After pulling off to the side of the road, I witnessed a large hole with metal fiber sticking through the tire tread. I believe the tread separation was the cause.
Steering
Filed Jun 10, 2021134,000 milesTX
The contact owns a 2003 Mini Cooper. The contact stated that while driving approximately 35 mph and making a right turn, the power steering malfunctioned and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the power steering pump and fan needed to be replaced and the intake and return power steering lines also were faulty and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 15V660000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was approximately 134,000.
Steering
Filed Jan 15, 2020TX
IN MOTION.. THE POWER STEERING WHEEL FEELS TO HARD TO TURN OPERATE;I CHECK THE VIN# NUMBER AND APPEAR (1) RECALL FOR POWER STEERING INCOMPLETE;WE CALL AT BMW OF DALLAS AND THEY SETUP AN APOINMENT ON JANUARY,15,2020...WHEN I SHOW UP...THEY SAY MY CAR DON'T HAVE ANY RECALL;AND I SHOW IM THE OFFICIAL RECALL WITH MY VIN#...BMW RECALL & NHTSA RECALL AND THEY SAY THE CAR WARRANTY IS EXPIRED,I SAID I JUST NEED FIX THE RECALL ON MY CAR AND THEY WANNA CHARGE ME $180 DLLS JUST TO GET THE VEHICLE INSPECTED,IF THE CAR GOT SOMETHING WRONG THEY CHARGE ME THE COST...I DONT ACCEPT...MY CAR GOT THE RECALL AND THEY MAKE ME DRIVE 120 MILES WHIT THE CAR FOR NOTHING
Steering
Filed Sep 25, 201983,000 milesTX
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 30 MPH, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE; HOWEVER, THE STEERING WAS ROUGH AND STIFF. THE CONTACT PERFORMED HIS OWN INSPECTION ON THE VEHICLE AND NOTICED THAT THE POWER STEERING PUMP WAS LEAKING. THE CONTACT SPOKE WITH AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE MAY BE INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE CONTACT TOOK THE VEHICLE TO MINI OF THE WOODLANDS (16675 I-45, CONROE, TX 77385, 936-344-1258) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE STEERING PUMP WAS NOT THE ORIGINAL MINI COOPER STEERING PUMP. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE PUMP HAD NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 83,000.
Steering
Filed Jul 12, 201975,000 milesTX
BOUGHT THIS CAR FOR 16 YR OLD DAUGHTER. STEERING WAS CUTTING OUT WHILE DRIVING TOOK CAR TO MINI OF DALLAS RECALL WAS DONE ON HARNESS, PUMP, COOLING FAN. NEXT WEEK NO STEERING AGAIN WHILE DRIVING TOOK CAR BACK. MINI STATED DRIVE BELT BROKE AND WAS REPAIRED FOR 260.00. 3 DAYS LATER WAS CALLED AT A 11:30 AT NIGHT MY DAUGHTER STATING THE STEERING HAD CUT OUT AGAIN. I DON'T WANT MY DAUGHTER IN THIS CAR OR ANYONE ELSE FOR THAT MATTER WHAT SHOULD I DO WITH THIS CAR.
Air Bags
Filed May 12, 201989,000 milesCA
THE WARNING FOR TH EPASSENGER AIRBAG COMES ON, THOUGH APPARENTLY NOTHING IS WROMG WITH IT. IT SEEMS TO BE A COMMMON PROBLEM THAT MINI IS AWARE OFF, PUTS PEOPLE IN DANGER, BUT DOESNT DO ANYTHING TO FIX THE HARNESS UNDERNEATH THE PASSENGER SEAT, WHICH THEY QUOTE AT 1200 TO 1400 TO REPAIR THEIR ILL DESIGN AND FINAL PRODUCT
Steering
Filed Mar 13, 201993,000 milesCA
POWER STEERING FAILURE - INTERMITTENT AND DURING MOTION, MINI DEALERSHIP PROVIDED RECORDS THAT THE CLAIM WAS CLEARED WITH # AND MILEAGE, BUT THIS IS FALSE INFORMATION IF STILL COVERED BY NHTSA # 15V660000. ORIGINAL RECALL # THAT WAS ENTERED IN THE "REPAIR HISTORY" FROM MINI THAT NEVER OCCURRED IS M320215. THANK YOU
Steering
Filed Dec 28, 201879,300 milesFL
DRIVING NORMALLY ON CITY PAVED ROAD STARTED TO MAKE TURN ON SIDE STREET AND LOST TOTAL STEERING CONTROL AND WENT UP ON CURB JUST MISSING A PEDESTRIAN ON SIDEWALK.THIS VEHICLE HAS 79300 MILES.THE ELECTRIC HYDRAULIC PUMP COMPLETELY FAILED.MINI USA SAID THIS VIN IS NOT PART OF THE RECALL YET JUST ABOUT EVERY MINI INPORTED TO USA HAS COMPLETE STEERING LOSE 2002-2003-2004-2005 AND I BELIEVE THEY ARE HIDING THIS FROM YOU AND THE PUBLIC WHO ARE STILL BUYING THESE USED CARS AND NOT KNOWING THE DANGEROUS PROBLEM THE MINI HAS AND FLAWED POWER STEERING PUMP DESIGN.THANK YOU.
Steering
Filed Jun 21, 2018164,000 milesCA
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN ABNORMAL NOISE WAS HEARD WHILE DRIVING APPROXIMATELY 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MINI OF SAN DIEGO (5202 KEARNY MESA RD, SAN DIEGO, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE DEALER ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE POWER STEERING PUMP WAS THE ORIGINAL MANUFACTURED PART, WHICH MEANT THAT NO PARTS WERE REPLACED AS THE DEALER ORIGINALLY STATED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY HAD NO RECORDS OF THE VEHICLE BEING SERVICED PER THE RECALL. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THE RECALL WAS SERVICED IN MARCH OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
Power Train
Filed Nov 5, 201756,000 milesWA
WHILE IN MOTION, CAR BEGAN TO BECOME JERKY WHILE EXCELERATING, THAN THE TRANSMISSION DISINGAGED. NO GEAR WOULD WORK THEREAFTER.
EngineFire
Filed Apr 10, 2017120,000 milesCA
TL* THE CONTACT OWNED A 2003 MINI COOPER. WHILE THE VEHICLE WAS PARKED IN THE PARKING LOT, THE NEIGHBORS NOTICED THAT IT CAUGHT FIRE AND CALLED THE FIRE DEPARTMENT. THE POLICE ARRIVED AND FILED A REPORT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE POLICE INFORMED THE CONTACT THAT THE FIRE ORIGINATED FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Steering
Filed Aug 31, 201675,000 milesNJ
THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM EXPERIENCES TEMPORARY LOSS OF ASSISTANCE WHEN VEHICLE IS STARTING UP AND IT IS NEARLY IMPOSSIBLE TO MANEUVER THE CAR TO PULL OUT OF A PARKING SPACE. HOWEVER, THE POWER STEERING RETURNS TO NORMAL AS SOON AS YOU BEGIN STREET OR HIGHWAY DRIVING. I TOOK MY CAR TO A MINI DEALERSHIP AND THEY STATED THAT MY PARTICULAR STEERING PUMP ISN'T COVERED IN THE WARRANTY ALTHOUGH I DID RECEIVE A LETTER INDICATING THAT IT SHOULD BE. I HAVE THE EXACT SAME ISSUES HAPPENING WITH MY VEHICLE THAT THE RECALL IS TALKING ABOUT.
Electrical System
Filed Jul 4, 2016CA
WINDSHIELD CRACKED FROM THE BOTTOM WHERE IT MEETS THE HOOD OF THE CAR. DRIVER'S SIDE WINDOW DOES NOT GO DOWN. I ONLY HEAR A CLICKING SOUND. WATER PUMP, OIL PAN AND VALVE COVER GASKETS FAILED PREMATURELY. I CAN'T SHIFT THE CAR INTO FIRST GEAR WITHOUT MULTIPLE ATTEMPTS.
Electrical System
Filed May 19, 2016102,000 milesVA
WHILE TRAVELING NORTH ON US 221 FROM BENT MOUNTAIN, VA TO ROANOKE VA MY HYDRALIC STEERING TOTALLY FAILED. AS I TRAVELLED A SHORT DISTANCE MY BRAKE LIGHT WARNING LIGHTS, ABS LIGHT, OTHER BRAKE SYSTEM LIGHT, BATTERY LIGHT AND AIR BAG WARNING LIGHT CAME ON. I LOOKED AT THE ENGINE TEMPERATURE GUAGE AND THE TEMP WAS NORMAL. I PULLED INTO A PARKING LOT, RAISED THE HOOD, CHECKED THE FLUIDS IN THE ENGINE COMPARTMENT AND REENTERED THE CAR. WHILE SITTING IN THE DRIVERS SEAT I HEARD A LOUD EXPLOSION, LOOKED FORWARD AND NOTED THICK STEAM COMING FROM THE ENGINE COMPARTMENT. I TURNED THE ENGINE OFF, EXITED THE CAR AND WHEN THE STEAM DISSIPATED I NOTED THAT THE COOLING SYSTEM FILLING/OVERFLOW TANK WAS SPLIT IN HALF DAMAGING A PROTECTING COVER ON THE FIREWALL AND SPRAYED A BUILDING WALL AND WINDOW WITH ENGINE COOLANT 10 FEET AWAY IN FRONT OF THE VEHICLE. I HAD THE CAR TOWED TO MARTIN'S GERMAN SERVICE IN CAVE SPRING, VA. BECAUSE THE CLOSEST DEALERSHIP IN LOCATED IN NORTH CAROLINA 150 MILES AWAY. DUE TO SERVICE VOLUME THEY WILL NOT BE ABLE TO EVALUATE THE PROBLEM UNTIL 24 MAY 2016.
Steering
Filed Feb 29, 2016130,000 milesCA
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN AND THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering
Filed Feb 19, 201685,113 milesMO
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS MANUVERED TO THE SIDE OF THE ROAD. THE CONTACT RESUMED DRIVING; HOWEVER, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE DEALER FAILED TO SERVICE THE VEHICLE BECAUSE THE RECALL NOTIFICATION WAS NOT RECEIVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,113.
Electrical System
Filed Feb 16, 2016168,000 milesFL
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. THE BATTERY AND TEMPERATURE GAUGE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Electrical System
Filed Feb 14, 201679,000 milesNJ
OUR 2003 MINI COOPER WAS DRIVEN IN OCTOBER 2015 IN FIRST AND SECOND GEAR, IN BUMPER TO BUMPER SLOW TRAFFIC, UPHILL FOR ABOUT A MILE. WHEN WE SHUT THE CAR OFF AND GOT OUT OF IT, A FAN IN THE ENGINE COMPARTMENT CONTINUED TO RUN. WE WENT BACK INTO THE CAR, STARTED IT AGAIN, THEN SHUT IF OFF FOR A SECOND TIME, AND THE FAN CONTINUED TO RUN. THE FAN RAN ABOUT 5 TO 10 MINUTES WHILE THE CAR WAS PARKED. WE HAVE BEEN TOLD THAT THE STAGE 1 COOLING FAN HAS FAILED AND THAT THE STAGE 2 COOLING FAN WAS RUNNING TO COOL DOWN THE ENGINE.
Steering
Filed Feb 11, 2016UT
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) ; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING AT VARIOUS SPEEDS, ESPECIALLY WHEN TURNING THE STEERING WHEEL. THE APPROXIMATE FAILURE MILEAGE WAS 171,000. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power Train
Filed Feb 1, 201686,353 milesMO
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING POWER. THE ACCELERATOR PEDAL WAS BEING DEPRESSED WITH NO RESPONSE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO BE DRIVIN HOME AT A LOW RATE OF SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,353. ...UPDATED 04/26/16 *BF UPDATED 12/11/2017*JS
SteeringFire
Filed Dec 31, 201547,628 milesCT
LOST POWER STEERING WITH BURNING SMELL AND LOTS OF SMOKE. AS EVIDENCED ON THE ATTACHED DOCUMENT, THE ENGINE WIRING HARNESS WAS BURNT. THE CAR COULD HAVE LOST ALL POWER. THE REPAIR BILL WAS $4097.91. I WAS WITHOUT A CAR FOR WEEKS WITH NO LOANER CAR OFFERED. NATIONAL MINI COOPER DENIED THAT THIS WAS AN ISSUE. THERE IS NOW A PENDING RECALL. THE NEW PARTS MIGHT ALSO NEED TO BE REPLACED. I WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED.
Power Train
Filed Dec 31, 2015113,300 milesCT
THE CAR WOULD NOT EASILY SHIFT GEARS. WHEN I BROUGHT IT TO THE MINI COOPER DEALERSHIP, I WAS TOLD THAT ALL OF THE TRANSMISSION FLUID LEAKED OUT OF THE TRANSMISSION. THE TRANSMISSION IS "SEALED", SO THE TRANSMISSION FLUID CANNOT BE CHECKED OR CHANGED. I WAS TOLD THAT I NEEDED TO REPLACE THE TRANSMISSION AND CLUTCH. THE CAR SHOULD NOT HAVE A SEALED TRANSMISSION IF IT CAN DEVELOP A LEAK SO EASILY.
Steering
Filed Dec 15, 2015WA
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6600000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 5 MPH WHEN ATTEMPTING TO TURN THE VEHICLE, THE STEERING WHEEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THE VEHICLE, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering
Filed Sep 28, 201555,449 milesMS
POWER STEERING FAILED AND DIFFICULT TO STEER. POWER STEERING WOULD THEN CUT IN AND OUT. WARRANTY REPAIR BY MINI DEALER ON SEPTEMBER 16, 2015 REPLACED STEERING PUMP BUT POWER STEERING HOSE LEAK WAS NOT COVERED BY WARRANTY AND CHARGED $607.59 TO DO ALL NECESSARY REPAIRS FOR THE POWER STEERING TO WORK. THE LACK OF CONSISTENCY OF HAVING POWER ASSIST STEERING OR NOT COULD CONTRIBUTE TO AN ACCIDENT SINCE THERE IS NO WAY TO PREDICT THE AMOUNT OF EFFORT TO STEER THE CAR. THE NEEDED POWER STEERING REPAIRS WERE NOT FREE BUT COST $607.59.
Steering
Filed Jul 16, 2015MD
WE WERE CHARGED $1300.00 TO REPLACE THE POWER STEERING PUMP AND FAN.
Vehicle Speed ControlCrash
Filed Jul 11, 201566,009 milesMI
THE CAR STALLS(REDUCES SPEED 0-10MPH) IT MAY SHUT COMPLETELY DOWN AT TIMES THIS HAS BEEN THE SAME CONSISTENT PROBLEM SINCE DATE OF PURCHASE THE USED CAR DEALERSHIP HAS BEEN INFORMED OF THIS PROBLEM SINCE DOP AND FOR A MOMENT I THOUGHT THE PROBLEM HAD BEEN SOLVED BUT IT TURNED OUT TO BE A RECALL ON THE POWER STEERING PUMP WHICH WAS REPLACED BACK IN JULY-AUG 2013. THE MINI DEALER ALSO, THOUGHT THEY FOUND THE SOURCE OF THE PROBLEM BUT CONSISTENTLY JUST CHARGED ME MONIES FOR PROBLEM THAT NEVER TURNED OUT TO BE THE SOURCE SO I STOPPED GOING TO THEM. I TRIED TO FILE A LEMON LAW SUIT BUT WAS TOLD I COULDN'T PURSUE BECAUSE STATUTE OF LIMITATIONS. SO LAWYER REF ME TO CONTACT THIS OFFICE AND FILE A CLAIM BECAUSE I'VE SPENT NUMEROUS AMOUNTS OF MONEY AND NOTHING HAS BEEN FIXED I STILL FEEL UNSAFE AND SCARED FOR MY LIFE WHEN I DRIVE BUT I'M LIMITED IN MONEY TO KEEP TRYING TO FIND THE SOURCE THAT'S CAUSING THE PROBLEM. ONE THING NOTED THAT THE CAR ENGINE HAS BEEN REBUILT. ALSO, I'M PAYING A CAR NOTE . PLEASE IF THERE IS ANYWAY YOU CAN'T HELP I FEEL I WAS PREYED UPON AND TAKE. ADVANTAGE OF BECAUSE THE DEALER KNEW THERE WAS A PROBLEM AT THE TIME OF PURCHASE AND WITHHELD IT.
Power Train
Filed May 16, 2015100,000 milesTX
THE VEHICLE FOR MONTHS WOULD MAKE A SMALL JUMP FORWARD WHEN PUTTING IN REVERSE. THEN THE TRANSMISSION WOULD MAKE A GRINDING NOISE WHEN IN DRIVE. THE CAR WOULD FEEL SPONGY IN DRIVE WHEN FIRST STARTING OFF IN THE MORNING AND AT FULL STOPS.
Steering
Filed Apr 26, 2015UT
OUR 2003 MINI COOPER HAS ABOUT 120K MILES ON IT. IT WAS COMPLETELY FINE UNTIL RECENTLY WHEN THE POWER STEERING PUMP STARTED WHINING. SOMETIMES IT COMPLETELY STOPPED WORKING AND WE HAD NO POWER STEERING, THANKFULLY THIS WAS WHILE THE CAR WAS PARKED AND NOT WHILE DRIVING. TURNING THE WHEEL IS A LITTLE HARDER THAN USUAL, AND IF YOU TURN IT TOO MUCH, THE CAR BOGS DOWN AND THE REVS GO WAY DOWN. WE'VE TRIED FLUSHING AND REPLACING THE POWER STEERING FLUID, BUT IT DIDN'T SEEM TO HELP. WE'VE EVEN PUT IN SOME EXPENSIVE ADDITIVES THAT PROMISE TO REPAIR THE PROBLEM AND STOP THE NOISE, BUT IT DOESN'T WORK. WE DON'T FEEL SAFE KNOWING THAT OUR POWER STEERING MAY GO OUT AT ANY MOMENT. AND WE CERTAINLY DON'T APPRECIATE THE LOOKS WE GET WHEN WE DRIVE PAST PEOPLE. *TR
Power Train
Filed Apr 22, 2015158,000 milesSC
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Air Bags
Filed Apr 21, 201565,000 milesWA
THE DASHBOARD AIRBAG WARNING LAMP IS ALWAYS ILLUMINATED. THE DEALER WANTS THOUSANDS TO FIX THIS PROBLEM EVEN THOUGH OTHER MODEL YEARS HAVE BEEN RECALLED. WE DON'T KNOW IF THE AIRBAG WILL OPERATE CORRECTLY IN AN EMERGENCY. *TR
Suspension
Filed Jan 12, 2015116,900 milesGA
THE LEFT REAR CONTROL ARM BROKE IN HALF. I NOTICED MY CAR WAS NOT REVERSING CORRECTLY AS IF THE REAR WHEEL WAS DRAGGING. I EXITED THE CAR AND ELEVATED IT WITH A FLOOR JACK TO FIND THE REAR CONTROL ARM ON THE DRIVER'S SIDE BROKEN IN HALF. *TR
Suspension
Filed Dec 14, 2014130,000 milesTX
THIS MINI COOPER A 2003 W/130K MILES DRIVEN BY A YOUNG FEMALE. SHE HAD NO IDEA HER WHEEL WAS GOING TO FALL OFF THE DRIVER SIDE FRONT. SHE HAD CALLED FOR A CHECK ENGINE LIGHT ON AND INTERMITTENT BATTERY FAILURE. IT WAS ASK THAT I DRIVE THE CAR AND LISTEN TO A POP COMING FROM THE WHEEL SECTION. THE POP WAS THE ENTIRE WHEEL ASSEMBLY MOVING FORWARDS AND BACK BUMPING THE WHEEL WELLS AS THE CAR WENT FORWARD. NEEDLESS TO SAY I DIDN'T DRIVE FAR NOR DID I ACCELERATE FASTER THAN 10 MPH. I TOLD THE PARENT OF THE DRIVER THAT THE CAR WAS NOT DRIVABLE UNDER ANY CONDITION AND THAT IT NEEDED IMMEDIATE ATTENTION. THE LOWER CONTROL ARM BUSHING RUBBER WAS COMPLETELY GONE. I DO NOT KNOW IF THIS IS A DEFECT. THIS PART IS A MOUNT AND IT'S HOLDING MANY COMPONENTS OF THIS CAR TOGETHER. IT IS NOTHING LIKE I HAVE SEEN BEFORE USED AS A MOUNT. I HAVE SEEN THE RUBBER WORN FROM THIS TYPE PART BUT THEY WERE NOT BEING USED AS A MOUNT. WHEN THE RUBBER ON THIS PART DETERIORATES IT CAUSES THE MOUNT TO BE UNSTABLE RESULTING IN THE WHOLE WHEEL ASSEMBLY MOVING LIKE A SWING FORWARDS AND BACKWARDS WHILE DRIVING. IN A TRAFFIC SITUATION THIS COULD BE DEVASTATING TO MORE THAN JUST THE DRIVER OF THIS CAR BUT ALSO TO THE CARS DRIVING NEAR IF THE WHEEL WERE TO COME OFF IN THEIR TRAFFIC. NEEDLESS TO SAY THE MINI COOPER WOULD IMMEDIATELY FAIL IN TRAFFIC WITH THE BRAKE CYLINDERS HITTING THE ROAD CAUSING FLYING SPARKS, IF REAR ENDED IT WOULD MORE THAN LIKELY FLIP. THIS IS A DANGEROUS SCENARIO. THIS CAR WAS PURCHASED SECOND H
Steering
Filed Dec 10, 201490,000 milesCA
WHILE ADJUSTING THE TILT CONTROL ON MY MINI COOPER, I DISCOVERED THAT THE ENTIRE STEERING COLUMN HAD BECOME LOOSE. UPON INSPECTION, I DISCOVERED THAT TWO METAL BRACKETS USED TO SUPPORT THE STEERING COLUMN AND ATTENDANT ASSEMBLY HAD SHEERED OFF, APPARENTLY UNDER NORMAL USE. *TR
Power Train
Filed Dec 9, 2014112,134 milesCO
TRANSMISSION. *TR
Steering
Filed Nov 26, 2014117,000 milesCO
NIGHT DRIVING IN COLORADO MTNS. LIGHTS BEGAN TO FLICKER AND POWER STEERING FAILED. FOUND SAFE PLACE TO PULL OVER AND TURNED OFF LIGHTS AND ENGINE. RESTARTED AND TURNED LIGHTS BACK ON TO RESUME DRIVING WITHIN A FEW MINUETS LIGHTS FLICKERED AND POWER STEERING FAILED AGAIN. HAD TO CONTINUE FOR SEVERAL MILES UNTIL IT WAS SAFE TO PULL OVER AGAIN. ATTEMPTED TO TURN OFF HEAD LIGHTS AND USE FOG LIGHTS ON COUNTY DIRT ROAD, STILL LIGHTS FLICKERED/DIMMED AND POWER STEERING FAILED. CURRENTLY VEHICLE IS PARKED AND WE ARE ATTEMPTING TO RESEARCH RECALL MATTERS WITH THIS MALFUNCTION. SUPERIOR DRIVING SKILL IS REQUIRED TO OPERATE THIS VEHICLE WITH NONFUNCTIONAL POWER STEERING. AVERAGE OPERATORS WILL HAVE GREAT DIFFICULTY MAINTAINING SAFE OPERATION OF THE AUTOMOBILE. THIS ISSUE WILL LEAD TO LOSS OF LIFE IF NOT ADDRESSED. NEAREST DEALER FOR MINI IS 130 MILES DISTANT. *TR
Steering › Hydraulic Power Assist › Pump
Filed Sep 8, 2014113,000 milesNY
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Power Train › Automatic Transmission
Filed Aug 27, 201459,000 milesCO
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Power Train
Filed Aug 20, 201468,000 milesKS
ON 08/13/2014, I WAS DRIVING MY 2003 MINI COOPER, CAME TO A STOP LIGHT AND WHEN THE LIGHT CHANGED, I WENT TO START OUT THRU THE INTERSECTION AND LOST ALL POWER-I MANAGED TO GET IT THRU ABOUT THE TIME THE LIGHT HAD TURNED RED, AGAIN! I COASTED TO THE CURB, PUT IT IN PARK, SAT THERE FOR A FEW MINUTES AND TRIED, AGAIN, TO TAKE OFF. IT SEEMED TO BE FINE, THIS TIME,( EXCEPT FOR SOME TAKE-OFF JERKING, AND RPM'S SPIKING).DROVE 42 MILES THEN CAME TO A ONE WAY STOP SIGN AT THE INTERSECTION OF US HWY 40 & US HWY 56, WHEN TRAFFIC CLEARED I WENT TO CROSS THE INTERSECTION AND MY CAR JERKED AND DIED!!! I HAD TO BE PUSHED OUT OF THE INTERSECTION WHILE CROSS TRAFFIC HAD TO STOP & WAIT ON ME! NO WARNING LIGHTS CAME ON, IN FACT, I QUESTIONED WHETHER OR NOT THEY EVEN WORKED. IT'S NOW AT THE DEALERSHIP, WHERE I PURCHASED IT, USED, ON 07/29/2014, GETTING DIAGNOSED. *TR
Steering
Filed Aug 18, 2014101,000 milesWA
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE POWER STEERING FAILED WITHOUT WARNING CAUSING THE CONTACT TO NEARLY LOOSE CONTROL OF THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING MOTOR REMAINED ACTIVATED ALTHOUGH THE VEHICLE WAS SHUT OFF. AS A RESULT, THE CONTACT HAD TO EJECT THE BATTERY OUT OF THE VEHICLE EVERY TIME THE VEHICLE WAS SHUT OFF BECAUSE THE VEHICLE OVERHEATED AND COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Electrical System
Filed Aug 14, 201468,000 milesOH
DRAIN HOSE FROM SUNROOF DRAIN RUNNING DOWN A-PILLAR CAME DISLODGED THROUGH "NORMAL WEAR AND TEAR" CAUSING MASSIVE FLOODING TO THE INTERIOR OF MY CAR. IT WAS RENDERED UNSERVICEABLE AND TOTALED, ON JUNE 16, 2014, BUT UNCOVERED BY INSURANCE. THIS WAS NOTHING THAT I WAS AWARE OF THAT WAS AN ISSUE, NOR WERE ANY RECALLS EVER ISSUED ON THIS ISSUE. I HAD IT IN TO THE DEALERSHIP IN 2012, 2 YEARS AGO, FOR ELECTRICAL FAILURE, AND THEY THOUGHT IT WAS MERELY THE BATTERY, SO THEY REPLACED IT AND IT SEEMED TO BE FINE, BUT THEY SAID TO KEEP THE BATTERY AS A BACK UP "JUST IN CASE" BECAUSE IT STILL APPEARED TO BE A GOOD BATTERY. THEN LATER IN 2013, I TOOK IT BACK TO THE MINI DEALER FOR GENERAL SERVICE AND I SAID I NOTICED WATER IN THE BOOT (TRUNK) AND FOR THEM TO CHECK THE HATCHBACK SEAL TO SEE IF THERE WAS ANY LEAKS, THEY SAID NO, AND NO FURTHER INVESTIGATION WAS DONE FOR EITHER EVENT. I BELIEVE THAT BOTH THESE EVENTS WERE RESULTS OF THE FAULTY DRAIN HOSE FROM THE A-PILLAR BEING DISLODGED FOR SO LONG. TODAY, THE AUTOMOBILE LEFT MY POSSESSION, TO AN AUCTION HOUSE. I WANTED TO FILE THIS COMPLAINT SO THAT YOU, THE NHTSA CAN PERHAPS HAVE MINI ISSUE A RECALL TO FIX THIS ISSUE AND HAVE THEM CHANGE THEIR VEHICLE'S SUNROOF DRAINAGE SYSTEM SO THAT SOMEONE ELSE DOESN'T HAVE A CAR TOTALLY RUINED BY FLOODING DUE TO THIS DEFECT IN ENGINEERING AND DESIGN. AFTER VIEWING SOME MINI FORUMS, I AM NOT THE ONLY PERSON WHO HAS HAD THIS ISSUE HAS HAPPENED TO THEIR MINI COOPER. I'M VERY SAD, BECAUSE I HAPPENED TO RE
Steering
Filed Aug 13, 2014145,000 milesTN
I WAS DRIVING ALONG THE STREET TO MAKE A RIGHT TURN AND THEN ALL OF THE SUDDEN, BAM! MY POWER STEERING WENT OUT AND I COULD NOT STEER. IT WAS VERY SCARY AND DANGEROUS. LUCKILY I SLOWED DOWN AND MADE THE CORNER SLOWLY. WHEN I ARRIVED HOME, I TURNED THE CARE OFF, CHECKED THE POWER STEERING FLUID, AND TURNED IT BACK ON. NOW THE POWER STEERING WORKS AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. NOT SURE WHY IT INTERMITTENTLY GOES OUT BUT IT SHOULD BE REPLACED. *TR
Power Train
Filed Jun 11, 201498,000 milesCA
DRIVING IN 2ND GEAR (MANUAL TRANSMISSION) AND THE CAR BRAKES EVERYTHING LOCKED UP SKIDDING TO AN IMMEDIATE, VIOLENT STOP THAT SQUEALED THE TIRES AND MADE SMOKE, OIL EVERYWHERE ON THE ROAD, ENGINE STILL RUNNING FINE. SCARY, COULD NOT EVEN PUSH THE CAR OFF THE ROAD BECAUSE IT WAS STUCK IN GEAR. WARRANTY COMPANY TOWED IT TO A MINI DEALER IN VALENCIA, CA. TWO WEEKS LATER, THEY GRANTED WARRANTY WORK HOWEVER, THE PRICE TAG IS $4000!! WARRANTY ONLY COVERS $2000 SO I HAVE TO GET ANOTHER USED TRANSMISSION! I SEE WHERE THERE IS A RECALL ON ALL AUTOMATIC TRANSMISSIONS 2003-2007 BECAUSE OF A CLASS ACTION LAW SUIT AGAINST MINI COOPER. ISN'T IT POSSIBLE THE SAME THING WRONG WITH THE AUTOMATIC TRANSMISSION IS ALSO HAPPENING WITH THE MANUAL TRANSMISSIONS? I CAN'T AFFORD THIS EVEN WITH THE WARRANTY AND I CERTAINLY DON'T WANT TO RISK PUTTING ANOTHER FAULTY TRANSMISSION THAT LOCKS UP, WHAT IF I WAS DOING 65? I'D ROLL AND BE DEAD, THAT'S WHAT! THIS CAR IS UNSAFE AND I FEEL THE NEW, APPROVED TRANSMISSION IS THE ONLY ANSWER. THIS ISN'T ABOUT MONEY, IT'S ABOUT THE FACT THE CAR LOCKED UP WITH NO SIGN OR WARNING WHATSOEVER. THOUGH, IF THERE IS A RECALL I WOULD LIKE REIMBURSED FOR THE COSTS OR HOWEVER THAT WORKS, THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering
Filed May 6, 201479,600 milesNC
WAS APPROACHING AIRPORT PARKING LOT (DRIVING WAY TOO FAST, BECAUSE I WAS LATE!) WHEN THE POWER STEERING SUDDENLY "FAILED"! IT WAS REALLY FRIGHTENING TO HAVE NO CONTROL, AS THE CAR PULLED TO THE LEFT. LUCKILY, THERE WERE NO CARS COMING FROM BEHIND. JUST BEFORE THE CAR CAME TO A COMPLETE STOP, THE POWER STEERING MYSTERIOUSLY "RETURNED". IF THIS WERE TO HAPPEN WHILST DRIVING AT HIGH SPEED ON THE INTERSTATE, IT WOULD SURELY END WITH FATALITIES. (THIS PROBLEM HAS OCCURRED ONLY ONCE, HOWEVER, I'VE OWNED THE CAR FOR ONLY 8 1/2 MONTHS!). *TR
Complaints 1-50 of 320, newest first, reproduced as filed.
Going by the federal record, it is one of the Cooper years to avoid: owners filed 320 complaints, 3.1 times as many as a typical Cooper year. The most common complaint is about the steering (46%).
What is the most common problem with the 2003 Mini Cooper?
The steering: 147 of the 320 complaints (46%) are about it. Owners most often say it loses steering assist or the wheel locks (22%), loses power (14%) and smokes or smells of burning (12%). The typical report comes at 80,000 miles.
How many recalls does the 2003 Mini Cooper have?
4 safety recalls on file with NHTSA, the most recent filed Oct 15, 2015. The largest, 15V660000, covered 86,018 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2003 Mini Cooper problems start?
Half of the complaints that record an odometer reading came in before 74,651 miles. For the steering the midpoint is 80,000 miles.
Has NHTSA investigated the 2003 Mini Cooper?
Yes, 5 times. The latest, EA11005 ("Loss of power steering assist"), was opened May 4, 2011 and closed Jan 5, 2016.
Are there service bulletins for the 2003 Mini Cooper?
The manufacturer filed 46 technical service bulletins and other notices for it with NHTSA, most of them about the engine (14), the electrical system (6) and the transmission (5). They include a warranty extension, SI M01 01 13, filed Nov 1, 2014. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 15, 2015. Source: NHTSA Office of Defects Investigation.