2003 Mini Cooper complaints

THE TRANSMISSION IN MY CAR FAILED WHEN I WAS TRYING TO GO THROUGH A GREEN LIGHT. THERE WERE NO PRIOR WARNING SIGNS THAT THE TRANSMISSION WAS GOING TO STOP WORKING. I WAS LEFT STRANDED IN THE MIDDLE OF AN INTERSECTION BECAUSE OF THIS. I WAS NEARLY HIT SEVERAL TIMES BECAUSE OF MY LOCATION. WHEN I SPOKE TO THE MINI DEALER THEY TOLD ME THAT THIS WAS A KNOW PROBLEM AND THERE WAS NOTHING THEY COULD DO ABOUT IT AND THAT THIS WAS A KNOWN PROBLEM WITH THIS TYPE OF TRANSMISSION. *TR

I HAVE A PROBLEM WITH MY 2003 MINI COOPER POWER STEERING ITS LEAKING POWER STEERING FLUIDS ALL OVER THE BOTTOM OF THE VEHICLE AND SOMETIME I SMELL BURNING. *TR

I HAVE AN 03 MINI COOPER BASE MODEL THAT HAD THE IMPENDING POWER STEERING FAILURE. IT HAPPENED SUDDENLY AND WITHOUT ANY INDICATION. LAST JUNE I RECEIVED THE REIMBURSEMENT LETTER, SO I SENT IN MY INFORMATION AND RECEIPT FOR THE REPLACEMENT. AS TIME PASSED AND NO RESPONSE FROM MINI I DECIDED TO CONTACT COSTUMER RELATIONS, NEEDLESS TO SAY THEY HAD NOTHING ON FILE AND SAID IT SHOULD TAKE ANOTHER MONTH TO RECEIVE MY INFO. ANOTHER MONTH PASSED, KEEP IN MIND WE ARE IN AUGUST NOW, NO RESPONSE. CALLED THEM UP AND WAS TOLD MY INFORMATION IS STILL NOT THERE. SO I SENT TWO EMAILS WITH MY RECEIPT IN HOPES THAT IT MIGHT SPEED UP THE PROCESS. ABOUT THREE MONTHS LATER I CALLED AND THEY HAD SAID THEY RECEIVED MY INFORMATION AND THAT THEY HAD SENT IT TO THEIR REIMBURSING DIVISION. TWO DAYS AGO I CALLED AND THEY GAVE ME THE RUN AROUND AGAIN. THIS IS JUST OUTRAGEOUS, IF YOUR GOING TO SEND A LETTER SAY YOU'LL REIMBURSE EVERYONE DO IT IN A TIMELY PROFESSIONAL MANNER. JUST BEFORE ALL THIS HAPPENED I HAD NO PROBLEM WITH MINI. I WAS ACTUALLY THINKING ABOUT BUYING A 4DOOR VERSION OF THE MINI. AFTER THIS INCIDENT I WILL NOT BE PURCHASING A MINI OR BMW FOR THAT MATTER. IN ADDITION I WILL INFLUENCE PEOPLE INTO NOT PURCHASING ANY OF THEIR PRODUCTS. I UNDERSTAND THEY HAD A LOT OF PEOPLE SEND IN LETTERS FOR REIMBURSEMENTS BUT IT IS NOT OK TO LIE TO PEOPLE. I ALSO KNOW I AM NOT THE ONLY ONE WHO HAS HAD THIS ISSUE. I AM TRYING TO CONTACT AS MUCH PEOPLE AS I CAN ABOUT THIS MATTER IN HOPES THAT THIS DOESN'T HAP

MINI COOPER WITH A CVT AUTO TRANSMISSION: I NOTICED THAT THE ENGINE WOULD "REV." UP WHEN I STEP ON THE GAS PEDAL, AND THE CAR WOULD NOT ACCELERATE. I PULLED OVER AND SHUT OF THE ENGINE, THAN RESTARTED THE ENGINE AND MOVED AHEAD. LATER THE "SLIPPING" HAPPENED AGAIN AND AGAIN; AT ALL SPEEDS AND WITH A COLD OR HOT ENGINE. IN ADDITION, THIS PROBLEM HAS OCCURRED WHILE TRAVELING AT HIGHWAY SPEEDS 55+MPH, AND THIS REQUIRES COASTING OVER TO A BREAKDOWN LANE TO AVOID A COLLISION. THE CONDITION STILL EXISTS AND I AM TRYING TO LOCATE AN INDEPENDENT REPAIR SHOP TO DIAGNOSE THE PROBLEM AND HOPEFULLY RECTIFY THE PROBLEM AT A REASONABLE COST. MINI COOPER DEALERS ARE ASKING BETWEEN $5000 TO $9000.00 TO REPAIR/REPLACE THE TRANSMISSION. I HAVE REASON TO BELIEVE THAT MINI KNEW ABOUT THIS PROBLEM AS EARLY AS 2005. ASIDE FROM DOING WARRANTY REPAIRS NO ATTEMPT HAS BEEN MADE BY MINI TO NOTIFY OWNERS AND/OR OFFER TO REPAIR/REPLACE THESE FAULTY TRANSMISSIONS. *TR

ACCELERATING AFTER BEING STOPPED AT A RED LIGHT, LOST POWER STEERING, SMOKE CAME OUT OF HOOD, ENGINE TEMPERATURE REDLINED, AND BATTERY LIGHT CAME ON. *TR

WE BOUGHT 2 2003 MINI COOPERS IN 2003. BOTH VEHICLES HAD ELECTRIC POWER STEERING PUMP FAILURES, ONE IN MARCH 09 AT 143060 AND THE OTHER MINI IN JULY 2010 AT 133380. WE RECEIVED THE EPS EXTENDED WARRANTY LETTER AND SENT IN OUR CLAIM, USPS DOCUMENTED DELIVERY TO MINI USA ON JUNE 29, 2013. I HAVE CALLED MINI "CUSTOMER SERVICE" ON AUGUST 8, AUGUST 29, AND TODAY SEPTEMBER 26. NO ONE THERE CAN TELL YOU ANYTHING AND THEY DO NOTHING EXCEPT APOLOGIZING FOR NOT KNOWING ANYTHING. THEY SAY RESPONSES ARE TAKING 12 WEEKS WHICH IS WHERE I AM ON THE CALENDAR. MY REPAIR COSTS WERE IN EXCESS OF $2000. TODAY I AM SENDING A HAND WRITTEN COMPLAINT LETTER WITH COPIES OF ALL RECEIPTS TO JIM MCDOWELL VP MINI USA. NHTSA NEEDS TO FOLLOWUP ON THIS. THE EXTENDED WARRANTY WAS INTENDED TO HEAD OFF A RECALL BUT THEY ARE NOT HANDLING IT IN A PROPER MANNER. TURN UP THE HEAT! *JS

POWER STEERING PUMP FAILED. ONCE IT CAME BACK ON IT DOESN'T SHUT OFF RUNNING THE BATTERY DEAD. *JB

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD NOISE EMERGED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. .... UPDATED 10-17-13 *BF

EHPS EXTENDED WARRANTY COVERAGE 4/11, I PURCHASED A 2003 MINI COOPER WITH 88327 MILES. 7/2011 THE POWER STEERING PUMP BEGAN MALFUNCTIONING, WORKING INTERMITTENTLY. I FILED A COMPLAINT WITH THE NHTSA. 5/24/13 I RECEIVED A LETTER FROM MINI USA OFFERING TO REIMBURSE THE COST OF STEERING PUMP REPAIRS. THEY ALSO STATED THAT IT WOULD TAKE 4 ' 6 WEEKS FOR REIMBURSEMENT. THE ONLY OTHER ITEM IN THE ENVELOPE WAS A CHANGE OF ADDRESS CARD. I CALLED THE TOLL FREE NUMBER AND FOLLOWED THE INSTRUCTIONS. 5/25/13 I MAILED COPIES OF THE LETTER AND THE RECEIPT FOR THE POWER STEERING PUMP. I CALLED THEIR CUSTOMER SERVICE DEPARTMENT ON 7/16/13, WAS PUT ON HOLD SEVERAL TIMES, THEN TOLD THEY DIDN'T HAVE MY RECEIPT. BUT THEY HAD THE EMAIL ADDRESS I HAD HAND WRITTEN ON THE RECEIPT (CORRECTED, AS THE EMAIL ON THE RECEIPT HAD CHANGED.) WHEN I POINTED THAT OUT, HE PUT ME ON HOLD AGAIN, THEN CLAIMED THEY DIDN'T HAVE MY VIN #. HOW, SINCE THEY LOCATED ME FROM THE VIN #? HE INSISTED I SEND IN THE INFORMATION AGAIN, THIS TIME WITH THE VIN# NOTED. I ASKED WHY I HADN'T RECEIVED ANY KIND OF LETTER SAYING MY DOCUMENTATION WAS NOT COMPLETE. HE TOLD ME THE LETTER WAS SENT THE DAY BEFORE MY CALL. 6 WEEKS AFTER THAT CALL, I STILL HAVE NOT RECEIVED ANY LETTER FROM THEM. 7/16/13 I RE- SENT ALL THE DOCUMENTATION. ON 7/26/13 I AGAIN SPOKE WITH CUSTOMER RELATIONS. I WAS TOLD THEY HAD RECEIVED MY COMPLETE PAPERWORK AND ALL OF IT WAS IN THEIR SYSTEM AS OF 7/24/2013. ON 8/23/13 I AGAIN CALLED CUSTOMER RELATIONS. AFTER VERIFY

LUCKILY, I WAS PULLING OUT OF A PARKING SPACE (LOW SPEED, HIGH MANAGEABILITY) AND MY POWER STEERING COMPLETELY WENT OUT. IT IS VERY DIFFICULT TO MAKE TURNS. I STOPPED AT A MECHANIC SHOP - FLUIDS AND BELTS WERE FINE. IT'S THE FAN/PUMP THAT HAS SUDDENLY QUIT WORKING. *TR

RE: EHPS EXTENDED WARRANTY COVERAGE I RECEIVED A LETTER FOR EXTENDED WARRANTY COVERAGE FOR A POWER-ASSIST STEERING ISSUE WHICH I HAD ALREADY REPAIRED AT MY OWN EXPENSE. WHEN I CALLED TO INQUIRE, WAS TOLD CLAIMS FOR REIMBURSEMENT WOULD BE PROCESSED IN 6-8 WEEKS. I SUBMITTED MY CLAIM JUNE 12, 2013. YESTERDAY, AUGUST 9, 2013, I CALLED TO INQUIRE ABOUT THE STATUS OF MY CLAIM AND WAS TOLD THAT, DUE TO "OVERWHELMING" RESPONSE, CLAIMS FOR REIMBURSEMENT WERE TAKING MUCH LONGER AND THAT MY CLAIM HAD NO STATUS (MEANING NOTHING HAD BEEN DONE WITH IT). AT MINI'S RECOMMENDATION, I RESUBMITTED A REQUEST FOR REIMBURSEMENT BY EMAIL TODAY. I WOULD LIKE THE NHTSA TO BE AWARE OF THE DELAYED PROCESSING AS I AM SURELY NOT THE ONLY PERSON AFFECTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AUTO TRANSMISSION CVT FAILURE. I'M THE ORIGINAL OWNER OF THIS 2003 MINI COOPER WITH ONLY 58,000 MILES AND THIS CAR IS JUST SITTING IN MY GARAGE. THE MINI DEALER WANTS $9,000 TO R&R THE TRANS. I CAN'T AFFORD TO FIX. I FEEL BMW / MINI SHOULD BE ASHAMED OF THEM SELVES. LAST YEAR THE MINI DEALER CHARGE ME OVER $2,100 TO R&R THE STEERING PUMP WHEN THE CAR HAD UNDER 50,000 MILES ON IT. BMW / MINI SHOULD HAVE TO PAY UP OR REPLACE THESE CVT TRANS. T/Y *TR

MINI COOPER BROKE DOWN IN THE MIDDLE OF A BUSY INTERSECTION DURING MORNING RUSH HOUR TRAFFIC. LEFT MY WIFE STRANDED. PROBLEM IS THE DEFECTIVE CVT AUTOMATIC TRANSMISSION. THE BELT BROKE IN TRANSMISSION. FOUND OUT ONLINE OF ALL THE PEOPLE WHO ARE HAVING THE SAME PROBLEM. REPAIRS TO COST BETWEEN 6000 AND 9000 DOLLARS. SEVERAL CLASS ACTION SUITS FILED ALREADY. WHAT NEEDS TO HAPPEN BEFORE BMW RECALLS AND REPAIRS PROBLEM? DOES SOMEONE NEED TO DIE WHEN ONE OF THESE INFERIOR TRANSMISSIONS LETS GO? *TR

MINI COOPER BROKE DOWN IN THE MIDDLE OF A BUSY INTERSECTION DURING MORNING RUSH HOUR TRAFFIC. LEFT MY WIFE STRANDED. PROBLEM IS THE DEFECTIVE CVT AUTOMATIC TRANSMISSION. THE BELT BROKE IN TRANSMISSION. FOUND OUT ONLINE OF ALL THE PEOPLE WHO ARE HAVING THE SAME PROBLEM. REPAIRS TO COST BETWEEN 6000 AND 9000 DOLLARS. SEVERAL CLASS ACTION SUITS FILED ALREADY. WHAT NEEDS TO HAPPEN BEFORE BMW RECALLS AND REPAIRS PROBLEM? DOES SOMEONE NEED TO DIE WHEN ONE OF THESE INFERIOR TRANSMISSIONS LETS GO? *TR

THE POWER STEERING PUMP, FAN, HYDRAULIC FLUID PUMP CHF 1 CORE CHARGE) AND HOSE CLAMP WERE REPLACED BY THE DEALER 5 DAYS EARLIER. MINI COOPER/BMW SENT ME A LETTER FOR VOLUNTARY REPLACEMENT BECAUSE MY MINI COPPER 2003 HAD TOO MANY COMPLAINTS WITH THIS ISSUE. THE CAR WAS RUNNING OK EXCEPT FOR THE POWER STEERING AFTER THE REPLACEMENT I ONLY DROVE ABOUT 70 MILES BECAUSE I WAS OFF FROM MY SCHOOL. THE INCIDENT HAPPENED ON JULY 15, 2013 APPROXIMATELY AT 3:45 PM. I DROVE ABOUT 30 MILES BACK FROM WORK. PARKED THE CAR IN FRONT OF RITE AID IN RANCHO PALOS VERDES. WHEN I RETURNED TO THE CAR IT WOULDN'T START. USED JUMP CABLES FOR SEVERAL MINUTES WITHOUT SUCCESS. WENT TO MY MECHANIC CLOSE BY. MY MECHANIC CAME TO LOOK AT THE CAR, HE WAS ABLE TO START THE CAR. I DROVE BACK HOME ABOUT 6 MILES. WHEN I PARKED THE CAR THE CAR WAS VERY HOT AND MOST OF THE LIGHTS IN THE PANEL WERE LIGHTEN. I MUST MENTION THAT MY CAR HAS A NEW BATTERY AND NEW STARTER (BOTH WERE REPLACED 9 MONTHS AGO). IT SEEMS THAT THE PROBLEM IS DIRECTLY RELATED TO THE ELECTRICAL SYSTEM AND TO THE REPLACEMENT OF THE PART ON 7/17/2013. *TR

ONE TIME LAST YEAR I LOSS POWER STEERING WHILE GOING AROUND A CORNER, I WAS CAUGHT OFF GUARD AND ALMOST HAD A COLLISION. I PULLED OVER, TURNED OFF MY VEHICLE, AND UPON RE-STARTING THE PROBLEM WAS GONE. NOW, A COUPLE DAYS AGO MY POWER STEERING WENT OUT WHILE I WAS ON THE FREEWAY. I PULLED OVER AND RE-STARTED AND STILL NO POWER STEERING. LATER THAT DAY IT RANDOMLY CAME BACK AND NOW I AM EXPERIENCING INTERMITTENT POWER STEERING LOSS, THAT USUALLY GOES OUT ONCE A TRIP. *TR

CVT (AUTO TRANSMISSION) NEEDS REPLACING. MINI COOPER QUOTE IS $9,000 TO REPLACE. MINI DEALER KNOWS THAT THERE' S MANY COMPLAINTS WITH THESE CVT (AUTO TRANS.) *TR

AFTER DRIVING THE CAR UNDER NORMAL CIRCUMSTANCES A SHORT DISTANCE AND PARKING THE CAR, A FIRE IGNITED IN THE ENGINE BAY. THE FIRE EXTINGUISHED ITSELF PRIOR TO THE FIRE TRUCK ARRIVING. VEHICLE WAS TOWED TO LOCAL DEALER WHO, UPON INSPECTION, INDICATED THE POWER STEERING PUMP AND/OR ASSOCIATED HARDWARE HAD FAILED AND CAUSED THE FIRE. *TR

SUDDEN LOSS OF POWER STEERING WHEN APPROACHING A BUSY INTERSECTION. I BARELY MADE IT THROUGH A FEW CURBS BEFORE ENTERING A PARKING LOT. I LET THE ENGINE COOL OFF FOR 30 MINUTES, THEN THE POWER STEERING CAME BACK ON. I DECIDED TO GO STRAIGHT TO THE DEALERSHIP, ABOUT 3 MILES HIGHWAY, AND ABOUT 1 MILE FROM THE DEALERSHIP I LOST THE POWER STEERING AGAIN. FORCING THE CAR THROUGH THE LAST FEW TURNS, DRIVING SLOWLY, I MADE IT TO THE DEALERSHIP. THE REPLACEMENT PUMP & FAN SET ME BACK ABOUT $1,500. *TR

I PURCHASED A 2003 MINI COOPER FROM A PRIVATE PARTY IN THE DALLAS,TEXAS A FEW YEARS AGO. I JUST RECEIVED THE DREADED NEWS TODAY THAT MY TRANSMISSION IS GOING OUT AND IT WILL COST ME $6000 TO REPAIR. ACCORDING TO MINI THIS VEHICLE HAS ALREADY HAD THE TRANSMISSION CHANGED DURING THE WARRANTY PERIOD SO THIS WOULD BE THE 2ND TRANSMISSION FOR THIS CAR. THE REPAIR IS EQUIVALANT TO THE PURCHASE PRICE OF THE VEHICLE 2 OR SO YEARS AGO. I CAN NOT AFFORD TO PAY THIS PRICE AND UNDERSTAND THIS IS A COMMON OCCURENCE WITH THIS YEAR VEHICLE SO IT WOULD SEEM THAT A RECALL WOULD NEED TO BE ISSUED. OTHERWISE I HAVE TO ATTEMPT TO SALE THIS CAR AND TAKE A LOSS. *TR

POWER STEERING FAILED. CAR WAS VERY DIFFICULT TO STEER. ALMOST CAUSED AN ACCIDENT. *TR

GOT IN CAR ONE MORNING AND NOTICED WINDSHIELD HAD CRACKED IN CENTER FROM TOP OF WINDSHIELD AND FROM BOTTOM OF WINDSHIELD, AND I'M HOPING THE CRACK DOESN'T MEET IN THE MIDDLE! *TR

THE POWER STEERING PUMP FAN THEN PUMP FAILED RESULTING IN A COMPLETE LOSS OF POWER ASSISTED STEERING. WHILE THE VEHICLE WAS STEERABLE, THE LOSS WAS SURPRISE AT SLOW SPEEDS WHEN TURNING OFF A ROAD. IT TOOK A VERY SIGNIFICANT FORCE TO CONTROL THE VEHICLE AND I ALMOST HIT A CONCRETE ABUTMENT. I DOUBT THAT A YOUNG TEEN OR ANY PERSON WHO WAS NOT THAT STRONG, WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. THE DEALER WHEN PRESENTED WITH THE REPAIR KNEW OF THE ISSUE AND OF MANY REPORTS OF A NEAR ACCIDENT LIKE MINE. *TR

I WAS DRIVING MY CAR HOME FROM WORK ON FRIDAY NIGHT, 2/22, WHEN THE STEERING WHEEL LOCKED UP ON ME AND I HAD A HARD TIME TURNING IT. IT THEN STARTED WORKING FINE AGAIN AFTER A FEW MINUTES. THEN IT LOCKED UP AGAIN WHILE I WAS DRIVING. SINCE IT WAS ON A HIGHWAY I WAS DOING OVER 60 M.P.H. IT WAS TERRIFYING NOT HAVING COMPLETE CONTROL OF MY VEHICLE AT THAT SPEED. *TR

WHILE DRIVING ON THE FREEWAY, ON A SLIGHT INCLINE IS WHEN I NOTICED THE RPM WAS HIGH AND THE SPEED REDUCING. (ALONG WITH SOME CRACKLING, ROUGH NOISES FROM THE FRONT END OF THE CAR) I LET OFF THE GAS PEDAL (LOWERED THE RPMS), TRIED TO ACCELERATE BUT THE CAR WOULDN'T REGAIN SPEED THE CAR EVENTUALLY REDUCED DRIVING SPEED TO 30MPH WITH RPM AT 5. I MOVED OVER TO THE SHOULDER OF THE FREEWAY AND WAITED FOR HELP. WITH A CHILD IN CAR. TRANSMISSIONS SHOULD NOT FAIL ON A VEHICLE AT 50,000MILES. VERY SCARY SITUATION. I HOPE THIS ISSUE WITH THIS MAKE/MODEL/YEAR VEHICLE IS ADDRESSED. THAT ISSUE COULD SERIOUSLY HARM ALOT OF PEOPLE I HAVE READ TOO MANY SIMILAR STORIES ONLINE. *TR

I PARKED MY CAR IN A PARKING GARAGE AFTER DRIVING APPROXIMATELY 20 MILES. I WALKED TO A DENTIST DOWN THE STREET FOR AN APPOINTMENT. WHILE AT THE DENTIST I GET A CALL THAT WENT TO MY VOICEMAIL THAT MY CAR (WHILE PARKED WITH THE ENGINE OFF) WAS ON FIRE AND WAS FILLING THE PARKING GARAGE WITH SMOKE. UPON RECEIVING THE MESSAGE I RUSHED HOME TO FIND THAT THE FIRE WAS ALREADY OUT, BUT THE SMELL OF SMOKE WAS STILL VERY STRONG. I NOTICED THAT THE INSIDE INDICATING LIGHTS OF THE CAR WERE ON AS IF THE KEY WAS IN THE IGNITION OF THE CAR. I IMMEDIATELY DISCONNECTED THE BATTERY AND INSPECTED THE CAR TO FIND THE SOURCE OF THE FIRE. UPON INSPECTION I FOUND THAT THE FLAMES HAD COME FROM BEHIND AND SLIGHTLY BELOW THE MOTOR. THERE WAS A METAL SHIELD THAT WAS BLACKENED BY THE FLAMES THAT I COULD NOT SEE AROUND SO I JACKED UP THE CAR AND REMOVED THE DRIVER SIDE WHEEL TO FURTHER INSPECT THE SOURCE OF THE FIRE. AFTER DOING SO I COULD THEN CLEARLY SEE THAT THE SOURCE OF THE FIRE WAS THE POWER STEERING PUMP DUE TO THE SURROUNDING BURN MARKS. THE TOTAL AMOUNT OF DAMAGE HAS YET TO BE ASSESSED BY MY INSURANCE COMPANY. THEY TOWED THE CAR AND ARE INSPECTING THE CAR ON DEC 13, 2012. *TR

ONE NIGHT I'M DRIVING JUST NORMALLY ON THE HIGHWAY, EVERYTHING WAS FINE, NO SIGNS OF ANY OTHER PARTS INCLUDED AND OUT OF NOWHERE MY POWER STEERING GOES OUT. I ALMOST GOT INTO AN ACCIDENT. *TR

AS I WAS PULLING INTO MY DRIVEWAY I NOTICED THAT SMOKE WAS COMING FROM MY HOOD. I IMMEDIATELY STOPPED THE CAR AND POPPED THE HOOD TO FIND SMOKE AND FIRE COMING FROM MY ENGINE COMPARTMENT. I WAS ABLE TO DISCONNECT THE BATTERY AND EXTINGUISH THE FIRE BEFORE IT DID EXTENSIVE DAMAGE. CAUSE OF FIRE WAS FAILED POWER STEERING PUMP. *TR

POWER STEERING FAILURE. POWER STEERING FAILED WHILE DRIVING AT APPROXIMATELY 35-40 MPH. UPON TURNING OFF AND RESTARTING VEHICLE POWER STEERING WORKED FOR A SHORT PERIOD OF TIME - FOLLOWED BY INTERMITTENT FAILURES/NORMAL OPERATION. *TR

I WAS DRIVING DOWN A SMALL CITY STREET IN MY 2003 MINI COOPER S AND WENT TO MAKE A LEFT TURN - AS SOON AS I DID, THE STEERING BECAME VERY HEAVY...AND UN-RESPONSIVE. I WAS ABLE TO THROUGH MUSCLE STRENGTH FORCE THE CAR THROUGH THE TURN BUT HAD THERE BEEN ANYONE NEXT TO ME THIS SURELY WOULD HAVE CAUSED A COLLISION AS IT WAS A VERY DIFFICULT TURN. THE DISAPPEARANCE OF THE POWER STEERING WAS SUDDEN AND WAS COMPLETELY GONE. THE CAR IS NOW PARKED. *TR

POWER STEERING FUNCTION FAILED; STEERING IS NOW NON-POWERED. *TR

ON THE MORNING OF SUNDAY MAY 13TH 2012 (MOTHERS DAY), I DROVE THE VEHICLE APPROX 11 MILES TO MY MOTHER-IN-LAW'S HOME. DURING THIS 11 MILE RIDE ALL SEEMED NORMAL WITH THE VEHICLE. AFTER VISITING FOR A FEW HOURS I DROVE IT APPROX 5 MORE MILES TO A STOP & SHOP, AGAIN ALL SEEMED FINE WITH THE VEHICLE. WITHIN THE 10-15MINUTES I WAS INSIDE PURCHASING MOTHERS DAY FLOWERS, STOP AND SHOP EMPLOYEES HAD NOTICED A FIRE IN THE PARKING LOT. I WALKED INTO THE PARKING LOT TO FIND THE POLICE AND FIRE FIGHTERS APPROACHING MY CAR. WHEN I GOT TO IT THERE WAS NO MORE FIRE BUT STILL PLENTY OF SMOKE COMING FROM UNDER THE HOOD AND DRIVER SIDE WHEEL WELL. I TOOK A LOOK UNDER THE CAR TO SEE THAT THERE WAS NO MORE FIRE, SO THE FIRE DEPARTMENT LEFT. I WAS NOT ABLE TO START THE CAR SO I JACKED UP THE FRONT OF THE VEHICLE TO SEE WHAT HAD CAUGHT FIRE. THE FIRE HAD ORIGINATED FROM THE ELECTRIC/HYDRAULIC POWER STEERING PUMP. THE SOCKET ON THE PUMP WAS STILL SMOKING A LOT AND VERY MELTED. THE PLUG CONNECTOR ON THE 12V/GROUNDING CABLES FEEDING THE PUMP WAS ALSO VERY MELTED. SINCE THIS FIRE OCCURRED ON A 12V LINE IT ALSO SHORTED OUT THE BATTERY COMPLETELY. I WAS ABLE TO JUMP THE CAR STARTED IN ORDER TO DRIVE IT ABOUT 15-16 MILES HOME. SINCE THEN THE PUMP HAS BEEN DISASSEMBLED TO FIND THAT THE ENTIRE CIRCUIT BOARD WAS COMPROMISED (BURNED/ASHES). I DECIDED TO FILE THIS COMPLAINT AFTER I HAD RESEARCHED THIS ISSUE EXTENSIVELY. APPARENTLY THIS IS A COMMON PROBLEM. MOST SIMPLY FAIL, EITHER CAUSING ACCIDENTS OR MERELY

MY POWER STEERING SUDDENLY FAILED AS I WAS DRIVING ON A WINDY BACK ROAD, ALMOST DIDN'T MAKE THE TURN, AND SINCE IT HAS FAILED COMPLETELY. WHEN I CALLED THE LOCAL MINI DEALERSHIP (MINI OF FAIRFIELD COUNTY, CT) LAST WEEK TO FINALLY GET THE PART REPLACED (QUOTED $1700 AT MULTIPLE LOCATIONS) THE CUSTOMER SERVICE PERSON REPLIED WITH, "HOW DID YOU KNOW ABOUT THE RECALL?" OVERJOYED I DROVE MY MINI IN THIS MORNING AT 7AM ONLY TO BE TOLD THAT THERE IS NO OFFICIAL RECALL AND I AM STILL ON THE HOOK FOR THE $1700. NOT PLEASED. CALLING MINI TODAY. *TR

DROVE 2003 MINI TO WORK 11.5 MILES. AS I WAS MAKING A TURN INTO THE PARKING GARAGE THE STEERING WENT OUT AND BECAME VERY DIFFICULT TO MANEUVER. THERE WAS NO WARNING OR PREVIOUS INDICATION THAT THERE MIGHT BE A PROBLEM WITH THE STEERING. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT WAS TRAVELING 55 MPH WHEN GRAY SMOKE EMITTED FROM THE UNDER THE HOOD OF THE VEHICLE AS THE POWER STEERING FAILED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE AND THE VEHICLE OVER HEATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE HARMONIC DAMPER HAD DETACHED FROM THE ENGINE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 79,000.

THE TRANSMISSION IN MY 2003 MINI COOPER DIED AT 59,000 MILES. I HAD TO REPLACE THE TRANSMISSION, SAME AS NUMEROUS OTHER MINI COOPER OWNERS HAVE, AT A COST OF ABOUT $7,000. I WAS TOLD THAT THE CVT TRANSMISSION IN THE 2003 MINI COOPERS WERE DEFECTIVE AND NOTHING COULD BE DONE TO REPAIR IT. MINI COOPER HAS NOT RESPONDED TO THE NUMEROUS COMPLAINTS BY ITS CONSUMERS AND HAS NOT OFFERED TO HELP PAY FOR THE REPLACEMENT TRANSMISSION COST. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A CHATTERING NOISE AND SUDDENLY THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT ALSO STATED THAT HE WAS A MECHANIC. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE TRANSMISSION FAILURE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE POWER STEERING PUMP AND COOLING FAN WOULD HAVE TO ALSO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

POWER STEERING FAILED. CAR IS RACK AND PINION STEERING AND CAN BE DRIVEN WITHOUT THE PUMP BUT HAD I BEEN GOING AROUND A CURVE WHEN IT FAILED, THE INCREASED WHEEL EFFORT REQUIRED COULD HAVE RESULTED IN A SERIOUS ACCIDENT! *TR

POWER STEERING OCCASIONALLY FAILS DURING LOW SPEED TURNS, E.G. U-TURN OR DRIVING IN PARKING LOTS. *TR

WHILE I WAS DRIVING MINI 2003 (ODO: 74K) ON I-90 HIGHWAY AT 70MPH, SUDDENLY THE POWER STEERING WHEEL STOPPED WORKING ON JUNE 28, 2012. I BARELY MADE TO EXIT FROM THE HIGHWAY, AND GOT HOME. NEXT DAY, THE CAR WAS SENT TO THE BMW-MINI DEALERSHIP, AND ASSESSED THE FAILURE OF POWER STEERING PUMP. THEY KNOW THIS HAPPENS FREQUENTLY WITH MINI, BUT IT WAS NOT COVERED BY MANUFACTURERS. THE ONLY OPTION WAS TO REPLACE THE PART. THE PART WAS REPLACED AND THE COST WAS $1,200. *TR

ON 6/12/12 I WAS DRIVING MY CAR TOWARDS MY SMALL NEIGHBORHOOD AT SPEED OF 10-15 MILES AN HOUR. FOR NO APPARENT REASON THE STEERING WHEEL FELT AS IF IT WAS LOCKED IN PLACE. WITH ALL MY FORCE I HAD TO PULL OVER TO THE SIDE. I HAD THE CAR CHECKED AND CONFIRMED THAT THE HYDRAULIC POWER STEERING PUMP HAS FAILED. THERE WAS NO SERVICE ENGINE LIGHT ON OR ANY WARNINGS WHAT SO EVER, THE POWER STEERING PUMP FAILED WITHOUT ANY NOTICE. IF I WERE DRIVING AT HIGH SPEEDS OF 70 MILES AN HOUR ON THE FREEWAY I COULD HAVE SERIOUSLY BEEN HURT.THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT HEARD A BANGING NOISE COMING FROM UNDER THE VEHICLE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

AT APPROXIMATELY 35MPH THE POWER STEERING OF MY 2003 MINI COOPER ERRATICALLY ENGAGED AND DISENGAGED SEVERAL TIMES. I RESPONDED BY SLOWING DOWN AND TRYING TO MAINTAIN CONTROL OF THE VEHICLE. ONCE STOPPED, I TURNED THE CAR OFF COMPLETELY. ONCE OUT OF THE VEHICLE I HEARD AN ELECTRIC MOTOR RUNNING. I OPENED THE HOOD TO INVESTIGATE AND NOTED A SMALL AMOUNT OF SMOKE RISING FROM THE AFT PORTION OF THE ENGINE COMPARTMENT. I WENT BACK TO THE IGNITION SWITCH TO CONFIRM IT WAS OFF AND REMOVED THE KEYS. THE ELECTRIC MOTOR CONTINUED TO RUN AND AS I WENT BACK TO THE OPEN HOOD THE SMOKE VOLUME HAD INCREASED DRAMATICALLY. THE SMOKE HAD A VERY CLEAR ELECTRICAL SMELL AND COLOR. I IMMEDIATELY BEGAN TRYING TO DISCONNECT THE BATTERY. WHILE OBTAINING TOOLS FROM THE HATCH OF THE CAR, THE ELECTRIC POWER STEERING PUMP ASSEMBLY ERUPTED IN FLAMES. I OBTAINED MY FIRE EXTINGUISHER AND DIRECTED IT AT THE AFT PORTION OF THE ENGINE COMPARTMENT. THIS PRODUCED NO RESULTS AND THE FLAMES RETURNED QUICKLY. I THEN GOT THE TOOLS FROM THE HATCH OF THE CAR AND CUT THE BATTERY CABLES. THIS CAUSED THE FIRE TO SUBSIDE IMMEDIATELY. AT THE REPAIR FACILITY THE POWER STEERING PUMP ASSEMBLY (ELECTRIC) WAS REMOVED AND DETERMINED TO BE THE CAUSE OF THE FIRE. THE FACT THAT I HAD TOOLS AND 25 YEARS MECHANICAL EXPERIENCE PREVENTED THIS CAR FROM BURNING TO THE GROUND. IN MY OPINION THIS IS A MAJOR SAFETY ISSUE ON TWO LEVELS. FIRST: LOSS OF DIRECTIONAL CONTROL. SECOND: FIRE HAZARD, ELECTRICAL COMPONENT THAT CANNOT BE TURNED OFF WI

TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE SUDDENLY REGAINED POWER STEERING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

LOUD NOISE IN TRANSMISSION - LEADS TO TRANSMISSION FAILURE WHILE DRIVING MANY COMPLAINTS INDICATING THIS HAPPENING WHILE IN TRAFFIC ARE ON A COUPLE WEBSITES - MAIN SITE: HTTP://NEWMINI.WORDPRESS.COM/2008/01/08/MINI-COOPER-TRANSMISSION-PROBLEMS/ ALSO MANY ON: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/MINI.HTML

THE POWER STEERING FAILED AND STOOPED WORKING AS I WAS DRIVING THROUGH BOSTON. NOW, THE POWER STEERING PUMP STAYS ON EVEN WHEN THE KEY IS TAKEN OUT OF THE IGNITION. *JS

THE XENON IGNITER COMPONENT IN THE LEFT HEADLAMP HAS INTERMITTENT FUNCTION, FREQUENTLY CAUSING THE BULB NOT TO LIGHT. THE QUOTED REPAIR COST BY THE DEALER IS IN EXCESS OF $800 BECAUSE THE IGNITER PART IS NOT A REPLACEABLE COMPONENT (THE ENTIRE HEADLIGHT ASSY IS REPLACED). THE ORIGINAL OEM BULB IN THE AFFECTED LEFT HEADLAMP WAS REPLACED BY MINI DURING ITS WARRANTY PERIOD AND THIS WAS NOT REPORTED TO ME (THE LEFT AND RIGHT BULBS DID NOT MATCH UPON MY EXAMINATION OF THEM WHEN FIRST OBSERVING THIS PROBLEM). $800 TO FIX A LIGHT BULB IS RIDICULOUS, AND I'VE BEEN LIVING WITH THIS SAFETY HAZARD SINCE I OBSERVED IT IN SEPTEMBER 2010. BMW USA SHOULD BE COMPELLED TO RECALL THIS DEFECTIVE COMPONENT. *TR

POWER ASSIST FOR STEERING FAILED COMPLETELY WHILE DRIVING NORMALLY. SUBSEQUENT BRIEF (< 1 MINUTE) FUNCTION AFTER RESTARTING ENGINE ALSO ENDS UP IN FAILURE. BEHAVIOR IS CONSISTENT WITH FAILURE THAT CAUSED CANADA TO ISSUE RECALL FOR SAME MODEL VEHICLE FOR SAME ISSUE (TRANSPORT CANADA RECALL # 2003055). *TR

VEHICLE LOST POWER STEERING. I HAD THE POWER STEERING ASSIST COOLING FAN REPLACED TWICE AND THE RELAY SWITCH FOR THE COOLING FAN. IT WORKED FINE FOR A TIME. NOW (10,000 MILES LATER) IS INTERMITTENT. *TR