27 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2014 Mini Cooper problems
7 of the 34 complaints (21%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Power Train · transmission
7
0
0
0
Engine
5
0
0
0
Electrical System
5
0
1
0
Air Bags · airbags
3
1
0
0
Suspension
2
0
0
0
Structure › Body · body and frame
2
0
0
0
Structure · body and frame
2
0
0
0
Seats
2
0
0
1
Engine and Engine Cooling · engine
2
0
1
1
Unknown or Other
1
0
0
0
7 safety recalls
Part 573 reports
Air Bags › Sensor › Occupant Classification15V739000
Filed Nov 9, 201538 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Risk. Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy. MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
Air Bags › Frontal › Passenger Side › Inflator Module15V628000
Filed Oct 7, 20156,073 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk. In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
Remedy. MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
Filed Jul 17, 201530,456 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper and MINI Cooper S Hardtop 2 Door vehicles and 2015 MINI John Cooper Works Hardtop 2 Door vehicles. The affected vehicles do not meet the side impact performance requirements for the rear seat passengers. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Risk. If the side impact performance requirements are not met, rear seat passengers may be at a higher risk of injury during a crash.
Remedy. MINI will notify owners, and dealers will install additional energy absorption material between the rear interior side panels and the exterior vehicle body, free of charge. The recall began on September 4, 2015. Owners may contact MINI customer service at 1-866-825-1525. Note: this recall supersedes 14V-815.
Filed Jan 26, 201513,130 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop two door vehicles manufactured December 1, 2013, to December 14, 2014. The affected vehicles may have been manufactured with an incorrect maximum capacity weight stated on the Tire Information Placard. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Risk. The maximum weight listed on the label is incorrect (too low) and therefore does not comply with Federal Regulations.
Remedy. MINI will notify owners, and dealers will replace the incorrect labels with corrected labels, free of charge. Owners were mailed interim notification on March 18, 2015. The recall began on October 15, 2015. Owners may contact MINI customer service at 1-866-825-1525.
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)14V789000
Filed Dec 15, 20141,928 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 Door, and Cooper S Hardtop 2 Door vehicles manufactured January 6, 2014, to October 17, 2014. During service appointments, dealers may have inadvertently reprogrammed the transmission control unit with software that may allow drivers to exit the vehicle when the transmission is not in Park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Risk. If the driver exits the vehicle without the transmission being in Park, the vehicle could roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy. MINI will notify owners, and dealers will reprogram the transmission control module with the correct software, free of charge. The recall February 4, 2015. Owners can contact MINI customer service at 1-866-825-1525.
Filed Oct 3, 20145,805 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain model year 2014 MINI Cooper Hardtop 2-door vehicles manufactured January 7, 2014, to July 21, 2014. The spare wheel may have been attached under the car with a nut that is not self-locking.
Risk. Vibrations from driving may cause the nut to loosen, allowing the wheel to separate from the car. If the spare wheel separates from the vehicle, it could become a road hazard and increase the risk of a crash.
Remedy. BMW will notify owners, and dealers will replace the spare wheel securing nut with a self-locking nut, free of charge. The recall began on November 20, 2014. Owners may contact MINI customer service at 1-866-275-6464.
Filed Jul 14, 201427 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling a certain model year BMW i3 vehicle manufactured March 31, 2014, and certain 2014 MINI Cooper Hardtop vehicles manufactured February 2, 2014 to May 30, 2014. The affected vehicles may have been manufactured with an air bag inflator that was not assembled correctly. This could cause the air bag to not deploy properly in the event of an accident.
Risk. If the air bag deploys improperly in the event of a crash necessitating deployment of the air bags, the seat occupant may be at an increased risk of injury.
Remedy. BMW will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began in September 2014. Owners may contact BMW customer service at 1-800-525-7417.
All 7 campaigns on file, newest first.
What owners reported
Newest filings
Air Bags
Filed Apr 29, 2026CA
The "Passenger Airbag Off" light is illuminated, meaning the primary safety restraint system is disabled. The failed component is the "Occupancy Classification System (OCS) / OC3 Sensor Mat." I purchased a very well-maintained 2014 MINI in March 2026 and the failure occurred shortly after the 10-year warranty window expired. BMW Group has similar BMW models using the very same technology, and they received 15-year extensions, not 10. BMW Coverage: Has extended the warranty for the OC3 mat to 15 years/Unlimited miles for specific "eligible US-specification" models like the 3 Series, 5 Series, and Z4. MINI Coverage: Currently caps the warranty extension at 10 years/120,000 miles for its eligible vehicles.
Electrical System
Filed Feb 26, 202580,000 milesTX
The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Suspension
Filed Oct 10, 2023KS
Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others with the same issue.
Electrical System
Filed Aug 8, 2023CA
The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous situations on the highway or in the middle of intersection. The repair for this problem is widely distributed online via blogs and YouTube, but replacement modules are $1500 (part only) and these modules are not available until at least October 2023. There are no warning lights or other warnings prior to the incident. While I am not aware of any serious injuries, it is only a matter of time before someone is t-boned at an intersections. This part MUST be immediately recalled due to the safety risk. The images below show the JBE fuse box housing as well as the PCB where the cold solder joint can be seen. I have circled the cold solder joint in the close up picture.
Engine and Engine CoolingFire
Filed Jul 12, 202284,700 milesCA
The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a lot. The manufacturer was not notified of the failure. The failure mileage was approximately 84,700.
Engine
Filed Jul 20, 201968,000 milesCA
TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.
Power Train
Filed Jul 13, 201980,000 milesCA
HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMOVED, DEALERSHIP X 3 BUT THEY COULD FIND NOTHING, 2ND YEAR WAS DRIVING UPHILL CITY STREETS AND CAR LOST POWER, STARTING SMOKING, PULLED OVER AFTER RESTING CAR WAS DRIVABLE, DEALERSHIPS COULD FIND NOTHING WRONG, WE NEVER RECEIVED ANY NOTICE FROM OUR DEALERSHIP INFORMING US OF FAULTY TRANSMISSION. MY CHECK ENGINE LIGHT NEVER CAME ON BUT CAR STARTED LOSING POWER A FEW WEEKS AGO. I RECENTLY TOOK IT TO DEALER WHO TOLD ME THE TRANSMISSION HAS TO BE REPLACED, IT WASN'T A COMPUTER GLITCH AND THESE TRANSMISSIONS CANNOT BE SERVICED. WHAT DO I DO NOW?
Electrical System
Filed May 30, 201957,457 milesAZ
FOR THE PAST YEAR, ALL EXTERNAL LIGHT WIRING HAS MELTED. FIRST INSTANCE 5/24/18 BOTH LICENSE PLATE BULBS SHORTED, SECOND INSTANCE 10/26/18 DRIVERS SIDE HEADLIGHT BULB CONNECTOR INSIDE LIGHT MELTED, THIRD INSTANCE 5/21/19 PASSENGER SIDE HEADLIGHT BULB WIRING HARNESS MELTED, FOURTH INSTANCE AND CURRENT 5/30/19 RIGHT TAILLIGHT BULB WIRING MELTED.
Engine
Filed Mar 31, 201950,344 milesFL
THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.
Air BagsCrash
Filed Jul 17, 201826,475 milesCA
MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HO
Air Bags
Filed May 5, 201612,150 milesCA
MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE DEALERSHIP THE LIGHT HAD TURNED OFF BUT I TOOK IT IN ANYWAY. THEY SAID THEY WOULD CHECK IT OUT AND GET BACK TO ME. THE NEXT DAY THEY CALLED ME TO TELL ME THAT IT WAS AN AIRBAG ISSUE AND THEY HAD TO SPECIAL ORDER THE PARTS FROM GERMANY WHICH WOULD BE IN ON 4/22/16. LATER THAT MONTH THEY CALLED ME BACK AND ASKED ME TO BRING THE LOANER CAR THEY HAD SUPPLIED TO ME BACK BECAUSE THE PARTS WERE NOT AVAILABLE AND BEING BACKORDERED NATIONALLY. THEY HAD THEIR PARENT COMPANY PAY FOR A RENTAL VEHICLE BUT THERE WERE ISSUES WITH A COUPLE OF THOSE CARS TOO. IT IS NOW MAY 5, 2016 AND I HADN'T HEARD ANYTHING MORE SO I CALLED THEM AND THEY SAID THEY MAY HAVE PARTS TOMORROW AND BECAUSE MY CAR HAS BEEN THERE SO LONG THEY WOULD TRY AND PUT MINE FIRST TO BE SERVICED. IT'S BEEN VERY DISAPPOINTING AND AN INCONVENIENCE SINCE THEY HAVE PUT ME IN 4 DIFFERENT CARS IN THE LAST MONTH. NOW I AM UNEASY ABOUT HOW SAFE MY VEHICLE ACTUALLY IS. IT IS A 2014 AND HAS LOW MILES AND IS IN GOOD SHAPE AND I'VE HAD IT LESS THAN A YEAR AND QUESTIONING MY DECISION TO PURCHASE THIS VEHICLE AT ALL.
Structure › Body
Filed Feb 27, 201615,000 milesNJ
DRIVER'S DOOR HANDLE LOCK COVER (PLASTIC) FELT UNEXPECTEDLY WHILE DRIVING.
Unknown or Other
Filed Jan 22, 20167,000 milesMA
TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.
Engine
Filed Oct 19, 201520,800 milesCA
I HAVE A 2014 MINI COOPER HARDTOP. I HAVE HAD THIS CAR SERVICED AT LEAST 4 SEPARATE TIMES FOR A RECURRING ISSUE. TODAY WAS VERY DIFFERENT AND UNEXPLAINABLE. I WAS DRIVING TO WORK ON THE FREEWAY, MY CAR REACHES SPEEDS OF 80 AT LEAST, BUT I HAD SLOWED TO A CRAWL BEFORE THE TOLL PLAZA. TRAFFIC WAS THE USUAL HEAVY TRAFFIC. I MUST HAVE BEEN GOING 5-10 MPH IN STOP AND GO TRAFFIC. SUDDENLY, TH CAR STARTED BUCKING , LIKE IT WAS HAVING TROUBLE DOWNSHIFTING . THIS IS THE TYPICAL BUCKING IT MAKES RIGHT BEFORE THE "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." WARNING COMES ON. THE ENGINE STARTED TICKING (TO ME THAT IS INDICATING LACK OR NO OIL). "DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY." AND "DROP IN OIL PRESSURE. SLOW TO A STOP " WARNINGS BOTH CAME ON. I PULLED OVER 3 LANES QUICKLY TO THE SIDE OF THE FREEWAY , SHUT THE CAR OFF AND HOPED I WAS IN A SAFE SPOT. WHEN THE TOW TRUCK OPERATOR CAME, HE TOLD ME OIL WAS UNDERNEATH MY CAR. WHY WOULD A CAR JUST SPILL OIL OUT WHILE DRIVING ? IM PRETTY SCARED OF WHAT HAS HAPPENED TO MY ENGINE. CAR IS AT THE DEALER, AND I'M REALLY NOT CONFIDENT IN THIS CAR. I HAVE NOT BEEN CONFIDENT SINCE ALL OF THE PROBLEMS I HAVE HAD SINCE PURCHASE.
Electrical SystemFire
Filed Aug 24, 201525,471 milesTX
YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=QWXHFEKSZ0W MINI COOPER S ROADSTER 6 SPEED MANUAL WHILE DRIVING SMELLED ODOR OF RUBBER BURNING, THEN ABOUT 10 SECONDS LATER SAW SMOKE COMING FROM THE DEFROSTER VENTS AND THEN SOME SORT OF WARNING LIGHT CAME ON AND I IMMEDIATELY TURNED OFF THE ENGINE AND COASTED TO A STOP BELIEVING THE ENGINE HAD OVERHEATED. I GOT OUT OF THE CAR AND THE SMOKE GOT WORSE AND WHEN THE PLASTIC IN THE DASHBOARD HAD MELTED AWAY I SAW FLAMES AND CALLED 911. THIS ALL HAPPENED IN LESS THAN 2 MINUTES FROM THE START TO CALLING 911. THE ENGINE WAS NOT DAMAGED AND THIS WAS FROM THE WIRING I BELIEVE. I PURCHASED THE CAR NEW ON MAY 28, 2014. THE CAR WAS TOTALED.
Structure › Body
Filed Jul 14, 2015CA
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power Train
Filed Jul 13, 20158,000 milesIL
I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NECESSARY FOR ME TO ADD A QUART, WHICH SEEMS RELATED. AFTER STOPPING AND CALLING MINI (WHO TOLD ME THEY WOULD SEND A TOW TRUCK IF THE LIGHT HAD BEEN RED, RATHER THAN YELLOW) AND STARTING THE CAR BACK UP SOME 20ISH MINUTES LATER, NO WARNING. UNSURE WHEN THE NEXT WARNING IN THIS NEW CAR WILL COME UP, BUT MINI SAYS THERE IS AN ISSUE WITH OIL FILTER HOUSINGS.
Structure
Filed Jun 30, 2015NY
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering
Filed Jun 5, 20157,600 milesFL
TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT 80 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V815000 (STRUCTURE) AND 14V154000, (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600.
Structure
Filed May 15, 2015FL
TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
Power Train
Filed May 12, 20159,200 milesCA
DRIVING ON THE FREEWAY, CAR LOST OIL PRESSURE SUDDENLY, OIL POURED OUT OF VEHICLE, SMOKING AS WARNING LIGHTS INDICATED "DRIVE TRAIN MALFUNCTION" AND THEN, "LOSS OF OIL PRESSURE: STOP VEHICLE". DIAGNOSED AS A FAILURE OF A WELDING ON THE OIL PUMP HOUSING. MINI REPLACED PART AND RETURNED CAR TO ME. WITHIN 1 MILE, "DRIVE TRAIN MALFUNCTION" IGNITED AGAIN. A WEEK LATER, THEY REPORTED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE ENGINE NEEDED TO BE REPLACE. I SOLD IT BACK TO MINI AS A LEMON.
Power Train
Filed Apr 6, 20156,500 milesOH
WHILE DRIVING IN THE HIGHWAY, THE CAR SUDDENLY STARTED SHAKING AND HAVING LOUD CLUNKING RATTLING NOISE. THE EXHAUST WAS SPEWING HEAVY WHITE SMOKE. THE CAR SUDDENLY SLOWED AND THEN STOPPED WITH " DRIVETRAIN MALFUNCTION." WE ALSO GOT INTO AN ACCIDENT! *TR
Seats1 injured
Filed Mar 13, 20156,200 milesPA
DRIVING TO SHOPPING CENTER, I HAD MY HEATED SEAT TURNED TO THE HIGHEST SETTING. IT SEEMED AS THOUGH THE SEAT WAS UNUSUALLY WARM SO I TURNED THE SEAT DOWN TO THE MEDIUM SETTING AND CONTINUED DRIVING. THE SEAT CONTINUED TO FEEL UNCOMFORTABLE AS I DROVE, SO I TURNED IT DOWN TO LOW, BUT IT STILL DID NOT COOL DOWN. IT BECAME ALARMINGLY HOT SO I TURNED IT OFF COMPLETELY BUT IT DID NOT COOL DOWN. AT THIS POINT I WOULD HAVE EXITED THE CAR, BUT I WAS IN HEAVY TRAFFIC IN FRONT OF THE MALL. AFTER PARKING I DID MY SHOPPING AND DID NOT TURN THE SEAT ON FOR THE DRIVE HOME. THE NEXT MORNING I DISCOVERED A 13 INCH BURN IN THE CONFIGURATION OF A WIRE ON MY LEFT BUTTOCK AND THIGH. (PICTURE TAKEN) BMW REPORT STATED THAT THEY FOUND NOTHING WRONG WITH THE SEAT AND THAT IT "PERFORMED AS IT WAS DESIGNED." THEY ACCEPTED NO RESPONSIBILITY FOR MY BODILY INJURY. *TR
Electrical System
Filed Mar 12, 20157,000 milesVA
TL* THE CONTACT OWNS A 2014 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. A "VEHICLE NOT IN PARK, PLEASE PUT IN PARK AND RESTART" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Seat Belts
Filed Mar 9, 20157,000 milesGA
AFTER UNLATCHING THE DRIVER SIDE SEATBELT, THE BELT FOLD INTO THE RETRACTION MECHANISM SUCH THAT IT GOT STUCK AND COULD NOT BE USED UNTIL IT WAS MANUALLY UNSPOOLED, WHICH IS EXTREMELY DIFFICULT TO DO. THIS HAS HAPPENED MANY TIMES IN THIS CAR AND PRESENTS AND SERIOUS SAFETY ISSUE SINCE IT RENDERS THE SEATBELT POTENTIALLY UNUSABLE. *TR
Suspension
Filed Mar 4, 2015190 milesMO
MY CAR WOULD MAKE A NOISE AT THE REAR OF THE CAR WHEN I DROVE ON A BUMPY STREET, I TOOK THE CAR TO THE DEALER AND AFTER THERE INSPECTION , THEY SAID THE REAR SWAY BAR LINKS HAD TO BE REPLACED. I AM CONCERNED THAT IF THE ORIGINAL PARTS WERE DEFECTIVE, MAYBE THE NEW PARTS WILL ALSO BE DEFECTIVE... THE CAR IS UNDER WARRANTY, THE DEALER IS MAKING THE REPAIRS...UPDATED 10/15/15 *BF THE DEALER STATED THE REAR SWAY BAR LINK WAS NOT THE PROBLEM CAUSING THE NOISE. UPDATED 10/20/15 *JB
Engine
Filed Jan 13, 2015CA
THIS WOULD BE THE SECOND TIME IN WHICH I HAVE HAD TO VISIT NICK ALEXANDER IMPORTS OF DOWNTOWN LOS ANGELES, DUE TO THE MALFUNCTIONING OF MY VEHICLE, SPECIFICALLY THE ENGINE. THE FIRST TIME, MY CAR HAD STALLED ON THE FREEWAY DURING RUSH HOUR TIME. THE SERVICE SPECIALIST AT THE DEALERSHIP ATTRIBUTED MY CAR STALLING AS A SYSTEM UPDATE ISSUE AND FOUND THAT THEIR WAS A RECALL ON A VEHICLE PART (A NUT THAT SECURES THE SPARE TIRE TO THE CAR THAT COULD BECOME LOOSE DURING DRIVING), WHICH HE REPLACED. THIS SECOND TIME, WHICH WAS ON JANUARY 5TH, 2015, MY CAR STARTED TO WARN ME THAT THE "ENGINE OIL PRESSURE WAS TOO LOW" AND TO STOP MY ENGINE IMMEDIATELY. AFTER A FEW MINUTES OF PARKING MY CAR, I NOTICED THAT THERE WAS A PUDDLE OF OIL GATHERING UNDER THE UPPER PORTION OF MY VEHICLE. ONCE I WAS ABLE TO HAVE MY CAR INSPECTED BY THE DEALER'S SERVICE SPECIALIST, I WAS NOTIFIED THAT THERE WAS ANOTHER RECALL ON A PART. THIS TIME IT WAS THE OIL FILTER HOUSING THAT CRACKED BECAUSE IT WAS "TOO WEAK". THE SPLASH SHIELD AND OIL DEFLECTOR ALSO NEEDED TO BE REPLACED. IN BOTH INCIDENTS I WAS PLACED IN LIFE THREATENING SITUATIONS AND CAN NO LONGER FEEL CONFIDENT THAT MY MINI COOPER IS SAFE TO DRIVE. *TR
Power Train
Filed Nov 22, 20145,600 milesPA
2014 MINI COOPER S HARDTOP MANUAL TRANSMISSION FAIL. THE VEHICLE ABRUPTLY DROPS OUT OF 1ST GEAR WHEN STARTING FROM A STOP, CAUSING THE CAR TO SHIFT INTO NEUTRAL. THIS FIRST OCCURRED ON NOV 17 AND HAS OCCURRED WITH INCREASING FREQUENCY TO NOW HAPPENING ABOUT 9/10 TIMES THE CAR IS STARTING FROM A STOP. THIS MAKES THE VEHICLE UNSAFE TO DRIVE IN TRAFFIC, MERGES, AND ON HILLS. NOTE, THIS CAR HAD A DEALER REQUIRED PROGRAMMING UPDATE ON OCTOBER 26 2014. *TR
Seats
Filed Sep 13, 201410,000 milesMI
THERE WAS NO ONE SITTING IN THE FRONT PASSENGER SEAT, BUT MY IPOD WAS ON THE SEAT. A "FASTEN SEAT BELT" WARNING WENT OFF WHILE I WAS DRIVING AT HIGHWAY SPEEDS. I HAD BEEN DRIVING FOR OVER 30 MINUTES WHEN THIS HAPPENED. WHILE DRIVING, I REMOVED THE IPOD FROM THE SEAT, BUT THE WARNING DID NOT STOP. BECAUSE IT WAS NOT IMMEDIATELY POSSIBLE TO PULL OVER, I HAD TO IGNORE SAFETY LIGHTS AND CHIMES UNTIL I COULD PULL OVER. ALTHOUGH THIS FALSE WARNING HAS HAPPENED SEVERAL TIMES WITH LIGHT OBJECTS IN THE PASSENGER SEAT, IT DOES NOT HAPPEN CONSISTENTLY. THE DEALER INSISTS THE CAR IS FUNCTIONING PROPERLY, AND SUGGESTED I LEAVE THE PASSENGER SEAT BELT FASTENED. I THINK THIS BEHAVIOR IS A SAFETY CONCERN BECAUSE (1) IT IS A SOURCE OF UNPREDICTABLE DRIVER DISTRACTION; (2) IT ENCOURAGES DRIVERS TO DEFEAT A SAFETY WARNING BY LEAVING THE PASSENGER SEAT BELT FASTENED; AND (3) IF THE SEAT SENSOR CAN'T DISTINGUISH BETWEEN AN IPOD AND A PERSON, HOW CAN IT GIVE THE PROPER READINGS TO THE AIR BAG SYSTEM IN THE EVENT OF A CRASH. *TR
Fuel/Propulsion System
Filed Aug 29, 20149,000 milesOH
NEARLY RAN OUT OF GASOLINE BECAUSE THE GAS GAUGE IS NOT ACCURATE. AT AN INDICATED 1/2 FULL, THE CAR IS DOWN OVER 9 GALLONS AND THE TANK HOLD ABOUT 12.5 GALLONS. USING THE GAS GAUGE THERE IS NO WAY TO TELL HOW MUCH FUEL REMAINS IN THE TANK. *TR
Engine and Engine Cooling1 injured
Filed Aug 4, 20144,600 milesTX
LEG BURN FROM HOT EXHAUST PIPE WHILE UNLOADING ITEMS FROM TRUNK. LEANED AGAINST REAR BUMPER WITH BARE LEG. *TR
Engine
Filed Jul 30, 20143,000 milesNY
ON TWO OCCASIONS (7/19/14 AND 7/29/14), THE ENGINE CUT-OFF, PUTTING THE CAR IN "ACCESSORY MODE." ON BOTH OCCASIONS, I WAS DRIVING ON A FLAT ROAD, AT LOW SPEED. THERE WAS NO ABILITY TO DRIVE THE VEHICLE WITHOUT COMPLETELY STOPPING, PUTTING THE CAR IN PARK, AND RESTARTING THE CAR. AS A RESULT OF BEING IN ACCESSORY MODE, I HAD NO POWER STEERING AND WAS ONLY ABLE TO GLIDE OVER TO THE SIDE OF THE ROAD. A MESSAGE APPEARED ON THE CAR'S SCREEN: "TRANSMISSION NOT IN PARK, VEHICLE MAY ROLL." I PURCHASED THIS VEHICLE 3 MONTHS AGO. I AM VERY CONCERNED, AND I DON'T FEEL SAFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN ON A HIGHWAY, THERE WOULD CERTAINLY BE A SERIOUS ACCIDENT, AS I WOULD NOT BE ABLE TO GET THE CAR TO THE SHOULDER. AS EVIDENCED IN THE GM IGNITION SWITCH CASES, WHEN A CAR IS SWITCHED INTO ACCESSORY MODE WHILE DRIVING, THE AIRBAGS ARE DEACTIVATED AS WELL. SHOULD THIS HAPPEN ON A BUSY ROADWAY/HIGHWAY, AND THERE IS AN ACCIDENT, THERE IS THE POTENTIAL THAT IT COULD BE FATAL. *TR
Power Train
Filed Jun 22, 20141,500 milesCA
ON TWO OCCASIONS WHEN DRIVING, THE AUTO START AND STOP FUNCTION SHUT THE ENGINE OFF, WHERE I HAD TO PUT THE CAR IN PARK & RESTART IT. HAPPENED ONCE ON A FLAT SURFACE AND ONCE ON A DOWNHILL SLOP AT A STOP. ALSO, I'VE ONLY HAD THE CAR ONE MONTH AND THE DRIVETRAIN LIGHT CAME AND THE MINI SERVICE REPAIR SAYS IT WAS FAULT #20A503 WITH THE WATER PUMP. PLEASE ADVISE! *TR
Power Train
Filed Jun 17, 20142,466 milesCA
GEAR SHIFT COMPLETELY BECAME DETACHED AT SPEED. TWO MAGAZINES HAVE HAD SAME ISSUE. THIS COULD EASILY CAUSE A FATAL ACCIDENT IF IT HAPPENED TO SOMEONE THAT ISN'T AS CALM AS MYSELF. CONSUMER REPORTS JUST HAD THIS SAME ISSUE HAPPEN. AFFECTS 2014 MINI COOPER HARDTOP MODELS, CHASSIS CODE F56. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/06/2014-MINI-COOPER-S-SHIFTER-COMES-OFF-WHILE-DRIVING/INDEX.HTM. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 9, 2015. Source: NHTSA Office of Defects Investigation.