71 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 2010 Mercedes-Benz GLK350 problems
148 of the 241 complaints (61%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
148
2
0
2
Fuel/Propulsion System · fuel and propulsion system
24
0
0
1
Suspension
12
0
0
0
Unknown or Other
7
1
0
0
Vehicle Speed Control · throttle and acceleration
6
4
0
1
Structure › Body · body and frame
6
3
0
1
Steering
6
0
0
0
Service Brakes · brakes
4
0
0
0
Electrical System
4
1
1
2
Tires
3
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V010000
Filed Jan 9, 2019288,779 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags › Frontal › Passenger Side › Inflator Module18V043000
Filed Jan 10, 2018132,167 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Air Bags › Frontal › Passenger Side › Inflator Module16V363000
Filed May 26, 2016258,163 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Air Bags › Frontal › Sensor/Control Module-inactive15V711000
Filed Oct 27, 2015127,504 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Risk. The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
Remedy. MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Unknown or Other
Filed May 27, 2026IL
The vehicle involved is a Mercedes-Benz vehicle that experienced severe corrosion and deterioration of the rear subframe component. The subframe is available for inspection upon request and has been identified as unsafe due to excessive rust and structural corrosion. The corrosion created a major safety risk because the subframe supports critical suspension and stability components. The condition could have caused loss of vehicle control, suspension failure, or an accident while driving, placing both myself and other drivers at risk. The problem has been confirmed by a dealership and/or independent repair facility. I was informed that Mercedes-Benz has acknowledged similar rear subframe corrosion issues and that this condition may fall under a manufacturer warranty or extended coverage program. The vehicle and damaged component have been inspected by service technicians, and repair estimates/documentation are available. The corrosion appears excessive for the age and normal use of the vehicle. Prior to discovering the failure, there were symptoms including unusual noises from the rear suspension area, instability while driving, and visible rust underneath the vehicle. The issue became more noticeable over time before the inspection confirmed severe subframe corrosion.
WheelsFire
Filed Oct 10, 2025PA
On [XXX], my mother was driving our 2010 Mercedes-Benz GLK 350 to work around 6:30 AM when the vehicle suddenly caught on fire without warning. The car was completely destroyed in the fire. Thankfully, she was able to exit safely. After doing research online, we found many reports of 2010 GLK 350 models catching fire due to fuel system issues and leaks, which appear to be common with this year and model. We were surprised to learn that our VIN currently shows no active recalls, even though the issue seems widespread. We can provide photos of the car before and after the fire, towing documentation, and the police/fire report. The cleanup and towing bills have been expensive, and we are filing this report so NHTSA can investigate whether this is a safety defect that should result in an official recall. Vehicle: 2010 Mercedes-Benz GLK 350 Incident Date: [XXX] Location: Mountville, PA VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/Propulsion System
Filed Sep 26, 2024CA
Extremely Urgent Safety Warning! Similar to the the passenger fuel filter extended warranty on the passenger side, the driver's side plastic fuel filter pump is obviously visably defective and forming a large crack, thereby leaking a significant amount gasoline into the back seat, with much also draining out the bottom of the vehicle. Additionally, the metal studs securing the filter are painted, making removal of the filter difficult without breaking the studs. No warning lamps or messages.
Air Bags
Filed Dec 21, 202377,000 milesFL
The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, the airbags warning light illuminated and remained illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V010000 (Air Bags). The local dealer was contacted but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Suspension
Filed Nov 16, 2023OH
I just had my vehicle in the shop for starting problem and oil leak. The former mercedes mechanic told me about my subframe having holes in it and the rear wheel moving forward and back during braking. I'm taking it to the dealership for replacement, but I'm upset knowing that I just took a 1400 mile trip with this problem on my vehicle with family in the vehicle and it could have been catastrophic for us all. I've received no notice of the 20 year extended warranty on this vehicle, but a notice of the Takata airbag issue was received recently by me. Not notifying me is irresponsible. I hope everyone gets this repaired before a life is lost.
Suspension
Filed Nov 10, 2023MA
Corrosión en toda la parte trasera (subframe) que sujeta la suspensión haciendo el carro inestable a la hora de detener el automóvil, y apaga los sistemas ABS,ESP. lo cual lo hace mas peligrosa la conducción. Si Toyota hizo el cambio en sus vehículos con por que mercedes benz deberia comprometerse a repara esta parte. Ya que es un riesgo a la seguridad.
Suspension
Filed Nov 7, 2023MA
Corrosion on entire frame crossmember part
Suspension
Filed Aug 31, 2023MA
Subframe is completely rotted. Taken to several mechanics who were unable to diagnose handling problems and severe tire wear. After research this is a common problem, we were never notified this could be an extremely dangerous and hidden issue. Car is unsafe to operate without expensive repairs. Unacceptable.
Suspension
Filed May 12, 2023125,000 milesMA
While driving I was unable to come to a complete stop….while breaking the vehicle would pull to the side and keep moving into traffic 😞
Suspension
Filed May 2, 2023CT
RUSTED REAR SUBFRAME
Tires
Filed Apr 21, 2023MD
The tires were purchased from NTB in August 2022. I noticed a bubble on the side of the tire 3 April. We contact NTB in Columbia,MD because we purchased them from the location and they were also put on at the location. They stated, we can purchase a new tire but there was nothing they could do. We purchased the tire from Walmart.com and took it into the Walmart Tire and Lube. The technician Kevin replaced the olde tire with the new and asked why didn’t we get a free replacement tire from wherever it was purchased from since it was a new tire and defective. We asked him to show us a defect and he showed a small slit inside the tire which caused the tire bubble. He then brought it back to us and placed it in our trunk to give back to NTB. NTB declined to replace the tire stating it was a Pirelli issue and we needed to contact them.
Suspension
Filed Feb 16, 2023MD
Subframe of the car rusted and rotted from inside out. to the point of rear suspension completely detached from subframe. it caused my car to fish tail and lose control under even slow breaking conditions. once we discovered the problem we were told the car was a death trap and was absolutely unsafe to operate. we found out this is a common problem for this MB model type. the problem was already under recall in Europe. there are thousands of existing owner complains about the exact same issue. MB USA initially refused to acknowledge the problem, but on 2/14/2023 they sent a memo to all US dealers to repair rotted subframe for free under "extended warrantee". however, they refused to pay for the full repair even after dealership specifically informed them that it was not possible to complete the repair without replacing thrust arm and rod, which were damaged due to the Subframe failure. this incident endangered me and my family, cost $2000+ out of pocket for repairs in addition to the loss of access to my vehicle for at least 3 weeks.
Suspension
Filed Feb 7, 2023MA
After breaking hard the vehicle started to pull left and the rear felt like it had locked up. I took it immediately to my local mechanic who diagnosed a prematurely rotted out subframe. I am in the process of having MB review and quote for the repair.
Fuel/Propulsion System
Filed Jan 3, 2023TX
Gas leak when filling tank with fuel. Last year I had fuel pump replacement Smells like gas in my garage and I noticed leak This is not good
Structure › Body
Filed Jan 3, 2023OH
I had my 2010 Mercedes GLK in for B service today (Jan. 3, 2023), and the repair team inspected the vehicle and informed me that I have a RUST HOLE approximately 1" x 2" in size located adjacent to an attachment point for the wheels in the REAR SUBFRAME. If it breaks, it could cause the vehicle to become difficult to control. Additionally, they informed me that the BRAKE LINES are also RUSTING/WEAKENING. If the brakes fail while driving it could cause loss of control of the vehicle. Since these are hidden parts that I typically can't see, I had no warning that there was anything wrong until I had it in for routine maintenance. I have the invoice for the oil change, with a notation from the repair team regarding these parts. The vehicle is available for inspection should it be necessary.
Structure › Body
Filed Dec 28, 2022PA
Premature rear subframe corrosion due to design of component, vehicle is available for inspection upon request. If control arm detaches geometry of suspension will change and divert into another lane and cause a crash, the issue was confirmed by an independent service center. The vehicle is due to be inspected by the manufacturer 12-30. No warning of issue as the majority is covered by body panel.
Suspension
Filed Dec 7, 2022CT
I am the owner of a 2010 Mercedes GLK 350 with 102,531 miles. The problem I have is the rear subframe rusted with a crack on the rear subframe making it very dangerous if the rear subframe fails while driving. This issue has become very popular with the c class Mercedes Benz.
Structure
Filed Nov 28, 2022149,000 milesFL
The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 40 MPH and depressing the brake pedal, the rear end began to fishtail and shattered. The contact stated no warning light was illuminated. The contact was able to continue driving slowly to a nearby repair shop. The mechanic informed the contact that the rear subframe was corroded and had detached from the vehicle. The contact was able to drive to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear subframe to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 149,000.
Unknown or Other
Filed Nov 25, 2022AL
Mold in a/c
Service Brakes
Filed Oct 16, 2022PA
On 10/5/22, my wife was driving her 2010 GLK 350 to work, suddenly she felt the break pedal was going deep inside easily and noticed break fluid light warning sign in dashboard. She was scared to drive and slowly drove car to Mercedes authorized technician. After diagnosis, MB technician said the issue in not just on break fluid leaks but the entire breaking system is failing due to rear subframe rust which holds the entire suspension and body. He said car is not safe to drive will cost $4K to $10k to repair. Called another dealer near by said the same as this is common issue with Mercedes due to snow the subframe rust during winter. It is ironic that even with frequent servicing with dealer they never found these rust issue early because rusting process started early on any metals. Went online to dig deeper on this issue and surprised this issue is widespread check https://mbworld.org/forums/c-class-w204/805501-rotted-rear-subframe-2.html#post8650716 Apparently Mercedes recalled all C class cars to replace subframe as they realized it is their design issue in Europe, UK and Canada. Here in USA dealers give excuses saying it due to winter snow it rust even though they did not catch such dangerous safety issue in the car. Imagine if how severe this break safety issue. Please take action on Mercedes Benz to address this safety issue US, specially it has been addressed in UK, EU, and Canada.
Suspension
Filed Oct 11, 2022MA
The cross beam-in the rear are completely rusted out as are the brake lines. I had this vehicle from brand new and there isn’t any rust except for there.This problem has happened in Canada and other countries. Mercedes’ Benz has recalled it there and not in the United States. I stope to a representative at Mercedes Benz and she said they were aware of the problem and said it would be the next recall. I’m afraid to drive this vehicle it’s unsafe
Service Brakes
Filed Oct 10, 2022IN
I took my MB in for service to have alternator replaced. After it was finished service did a multipoint inspection on vehicle and keep in mind I have had my car in for service before and if there had been a multi inspection wouldn't this have been seen before now? This report includes Rear sub Frame rusted & broke, rear brake lines rusted, fault code for intake manifold flap malfuntion, actuator arms broke, engine misfire on cylinders 3-5. Recommended Services is to replace transmission mounts, left engine mount, right engine mount, rear sub frame, rear brake llines, intake manifold. diagnose misfires. All of this and I was never notified of any issues before now and its only been a year since my car was in before. I was also told I didn't need an oil change and my brakes were only making noise because of wear!? And due to the issue I was also told to be very careful when I do drive! Total cost for this is $11,996.85 So I feel that MB is liable for this as there has not been any recommendation s before now. I had $2,081. worth of work done February 5th 2019 and the underbody of vehicle was inspected so why was this not caught then?
Suspension
Filed Sep 6, 2022NJ
My mechanic reported that the subframe is corroded and that the vehicle is unsafe to drive. He told me that I cannot drive it at all. Apparently this is a very common problem in C class and Glk class Mercedes vehicles. I read that this problem is considered a recall issue in Germany and Canada, but not here in the US. My suv has 102,000 miles and is in good shape otherwise…. This is a very dangerous issue that Mercedes in not acknowledging as a recall.
Unknown or Other
Filed Aug 11, 2022OH
The rear sub frame corrosion which caused the back tire of the driver side to fail off and lose control of the vehicle, which put myself and other drivers in harm because of lost of vehicle. The rear sub frame has corroded sooner than it's lifecycle. The dealership has confirmed the issue, inspected the part and has replaced. There were no warning lights that have gone off on the vehicle to notify of the issues. Driver hit a pot hole and the frame cracked due to premature corrosion.
Fuel/Propulsion System
Filed Jul 18, 2022NY
Due to the same defect Mercedes issued a recall for on the 2011 GLK, the fuel and sender pumps cracked due to a product defect causing gasoline to leak out of the vehicle as well as into the vehicle. The leak is near the exhaust causing a high degree of risk for car fire. Online research reveals numerous 2010 GLK owners with the same issue at various points in the life of the vehicle.
Air Bags
Filed Jun 18, 2022CA
My 2010 glk 350 4matic first while taking my daughter to school one day my dashboard lights up and start making a alert sound ,my dashboards reads steering wheel malfunction/abs/ebs brake inoperative. Had it diagnosed and service tech couldn't find the problem related to this . He try to get me to fix my sterring wheel pump and coolant fan!! Idk I didn't let the device tech do any work . I saw on you tube how to do a left right sterring wheel and the service code disappeared it been two weeks and it hasn't came on all.now I got another service code srs airbag 2 malfunction/inoperative!! .when car is on it shows that air bag 2 isn't on !! This has to be a manufacturer error since not even the service tech knew what exactly trigger this to show on my dashboard.
Service Brakes
Filed Jun 7, 2022119,973 milesNY
The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving approximately 30 MPH, the vehicle in front of her stopped suddenly and the contact depressed the brake pedal and the vehicle jumped. The contact stated that the brake warning light was illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 119,973.
Fuel/Propulsion System
Filed May 27, 2022TX
When my child was riding in the same car with me, my car suddenly died due to all fuel leaked out. Our car ran out of gas because all fuel were leaked. We can smell gas inside the cabin. Initially I thought car died because we ran out of the gas. After receiving 2 gallon gasoline from the tow truck, we saw dripping gasoline from the bottom of the car when the car engine is on. I am glad it did not happen to me on the highway or there was no fire sparkles near by. My car is only 110K miles with no accident record. I do not expect a car has a defective hazard like this. People could be killed. We took the car to the dealership. Fuel Pump Assembly 221-470-17-90-28 and Fuel Filter Unit221-470-17-90-28 will be replaced. Benz has recalled 2011 model. I have news below, " The specific models are the 2011-2012 C300, GLK350, E350, S400 Hybrid, S550, S63 AMG, CL550 and CL63 AMG, but only those built from April 18, 2011, through July 12, 2011. Mercedes says there are some 5,800 vehicles affected by the latest recall in the U.S. the unit may crack when operated in high temperatures. This may cause fuel to leak, which could then cause a fire." My question is, why my 2010 model was not recalled? They were using same parts. If my car's parts has the defect, which caused "fuel to leak, which could then cause a fi re." for just under 110K miles, why nhtsa does not do anything to prevent this happen? If you search "Fuel leaking benz" , you will see tons of consumer complains. I could have ende
Air BagsCrash1 injured
Filed May 23, 2022VA
Car fail to deploy side air bags at rearend collision and roll over crash .
Service Brakes
Filed May 17, 2022NJ
My Mercedes GLK350 2010 (90K miles) has the same issue as mentioned in https://media.mbusa.com/releases/mercedes-benz-usa-announces-voluntary-stop-drive-recall-campaign-for-certain-model-year-2006-2012-ml-gl-and-r-class-vehicles but not included in the list of vehicles being recalled. This vehicle was taken to 'Ray Catena of Freehold, NJ' for checking and they identified the same issue - brake lines are corroded and leaking and brake pedal goes to floor and not effective at stopping (soft brake pedal). So I have exactly the same symptoms as mentioned in the recall notice for ML-, GL- and R-Class vehicles produced for the 2006-2012 model but my 2010 GLK is not included - hence requesting that GLK 350 to be included in the recall and this brake issue fixed by Mercedes Benz.
Structure › Frame and Members
Filed May 5, 202280,000 milesMA
The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving approximately 40 MPH, the vehicle was shaking and making abnormal sounds coming from the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with sub frame corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 7, 202150,000 milesTX
The contact owns a 2010 Mercedes-Benz GLK350. The contact stated that fuel was present leaking from the rear passenger’s side of the vehicle onto the ground. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 50,000.
Steering
Filed Oct 6, 2021CA
On September 20, 2021, my steering wheel locked will driving into shopping center in Stockton, CA., I called AAA towing service to tow my car to Mercedes-Benz of Stockton for repairs. I'm glad to say no one was behind me while driving. It locked without any notice, near by customers to the center pushed my car to safety. Thank you.
Fuel/Propulsion System
Filed Sep 18, 2021NC
Two fuel tank leaks that are a fire hazard. First one was around fuel pump, cracks in plastic flange. Had repaired with a sealant. Recently another leak around the filler tube. Leak around passenger side rear wheel when filling tank. Strong smell of gasoline if not completely filled to cause leak. I would think a dangerous fire hazard. I see recalls for other year models, but not 2010, even though basically identical.
Structure › Body
Filed Aug 18, 202179,308 milesNY
The contact owns a 2010 Mercedes-Benz GLK350. The contact called for the owner of the vehicle who stated that the vehicle was beginning to wobble while driving. The contact stated that he worked for a dealer where a certified mechanic observed the vehicle and diagnosed that the control arms were severely rusted and not seated correctly on the vehicle causing the rear subframe to be severely damaged and needing replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage 79,308. Consumer stated been vehicle is being held at a repair facility for quite some time now.
Fuel/Propulsion System
Filed Jul 21, 2021NY
String gas smell from under the car, found the fuel pump cover cracked and seal faulty
Fuel/Propulsion System
Filed May 19, 2021CA
Lately, everytime I filled up the gas tank, I can smell gas from the rear left area. After some time when the tank is maybe a little over half the smell is gone. I assume there is a leak somewhere from the fill pipe to the tank. Maybe a bad rubber connector, gasket/seal failure? The vehicle has never been involved in any crash. Normal usage. Low mileage. Should this be covered by MB warranty at no cost to the owner? Thank you.
Fuel/Propulsion System
Filed Jul 10, 202093,215 milesCA
PLASTIC SEAL ON GASKETS FOR GAS TANK FAILED ON BOTH SIDES OF CAR. CAUSES LEAKING OF FUEL AND ODOR INTO PASSENGER AREA OF VEHICLE AND DANGER OF EXPLOSION DUE TO LEAKING FUEL. IT OCCURS WHEN GAS TANK IS MORE THAN 3/4 FULL TO FULL OF FUEL.
Fuel/Propulsion System
Filed Dec 30, 201981,000 milesTX
EVERY TIME I FILL UP MY MERCEDES GLK 350 WITH FUEL THERE IS A VERY STRONG ODOR OF FUEL IN MY GARAGE AFTER I PARK THE CAR. THERE IS NO VISIBLE LEAK OF FUEL ON THE GARAGE FLOOR OR NOTIFICATION OF ANY ISSUE ON THE DASHBOARD. THE STRONG FUEL ORDER GOES AWAY AFTER DRIVING THE CAR AND BURNING OFF A GALLON OR SO. THIS IS A SERIOUS SAFETY AND HEALTH ISSUE THAT STARTED FEW WEEKS AGO AND IS OF A BIG CONCERN TO ME AND TO MY FAMILY.
Air Bags
Filed Nov 25, 2019AK
2010 MERCEDES-BENZ GLK350 4MATIC. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICES #16V-081 AND #19V-010 DEFECTIVE AIRBAGS. *AS THE CONSUMER STATED IN ORDER TO HAVE THE VEHICLE REPAIRED IT WOULD REQUIRE AN EXPENSIVE ROUND TRIP FERRY FOR THE VEHICLE. THE CONSUMER REQUESTED FOR A MECHANIC TO BE ABLE TO COME REPAIR THE VEHICLE OPPOSED TO HAVING IT SENT AWAY. *JS
Fuel/Propulsion System
Filed Oct 23, 2019120,000 milesTX
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT AFTER REFUELING THE VEHICLE. THE CONTACT REMOVED THE REAR SEAT OF THE VEHICLE AND NOTICED A FUEL LEAK AROUND THE FUEL TANK AND BOTH FUEL PUMPS. THERE WAS ALSO EVIDENCE OF A FUEL LEAK UNDERNEATH THE VEHICLE AFTER REFUELING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Air Bags
Filed Sep 23, 2019CT
2015 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
Fuel System, Gasoline
Filed Sep 11, 2019100,000 milesCA
FUEL LEAKING NEAR THE REAR PASSENGER SIDE COMING FROM TOP OF GAS TANK NEAR FUEL SENDER. SMELL OF FUEL IN VEHICLE CABIN WHEN FILLING THE GAS TANK TO FULL. NOTICED A STEADY LEAK OF GASOLINE WITH 30 DROPS A MINUTE (WHEN FULL) AND PUDDLE OF GASOLINE ON GARAGE FLOOR. THE SMELL OF GASOLINE SUBSIDES ONCE THE TANK IS BELOW HALF FULL. FUEL LEAK ONLY WHEN GAS TANK IS FULL.
Air Bags
Filed Sep 11, 2019OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 18V043000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BENZEL BUSCH MOTOR CAR (28 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 567-1400) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE A FEW YEARS AGO. THE CONTACT ALSO CALLED MERCEDES-BENZ OF WESTCHESTER (5897 MUHLHAUSER RD, WESTCHESTER TOWNSHIP, OH 45069, (513) 870-1000) AND WAS INFORMED AGAIN THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 20, 2019NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF BUFFALO (8185 MAIN ST, WILLIAMSVILLE, NY 14221) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/Propulsion System
Filed Jul 23, 201942,000 milesNY
ON A HOT HUMID DAY ON JULY 21, 2019 AFTER DRIVING FOR 70 MINUTES OF MOSTLY HIGHWAY MILEAGE, THERE WAS A STRONG GAS SMELL AS I EXITED THE DRIVER'S SIDE DOOR. MY DAUGHTER EXITING THE REAR PASSENGER SIDE DOOR ALSO NOTICED THE INTENSE SMELL OF GASOLINE. THE NEXT DAY, I DROVE A SHORT DISTANCE OF 7 MINUTES AND AGAIN I NOTICE STRONG NAUSEATING GAS SMELL AS I EXITED THE CAR. CALLED THE DEALERSHIP AND TOLD TO BRING CAR IN AS SOON AS POSSIBLE. I WAS INFORMED THAT THE FUEL FILTER CRACKED. I RESEARCHED THE INTERNET AND NOTED THAT THE 2011 AND 2012 GLK350 MODELS WERE ON RECALL LIST; HOWEVER THE 2010 MODEL WAS NOT! I WAS GIVEN AN ESTIMATE OF $1250 (LABOR AND PARTS INCLUDED) FOR THE REPLACEMENT OF NEW FUEL FILTER. I WILL UPLOAD RECEIPTS AS SOON AS THE JOB IS COMPLETED (I AM WAITING FOR THE WORK TO BE COMPLETED AS I TYPE THIS REPORT).
Air Bags
Filed Jun 14, 2019NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT MERCEDES-BENZ OF BROOKLYN (1800 SHORE PKWY, BROOKLYN, NY 11214, (718) 258-5100) WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHIN A REASONABLE TIME. THE DEALER INDICATED THAT THEY WOULD FOLLOW UP WHEN THE PARTS BECAME AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AUTHENTICATED. *BF
Air Bags
Filed Jun 10, 2019MD
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/Propulsion System
Filed Jun 10, 2019127,000 milesVA
OUR CAR HAS DEVELOPED A SERIOUS FUEL LEAK ON THE DRIVERS SIDE REAR. WHEN THE TANK IS FILLED TO CAPACITY, OR NEAR CAPACITY, A SERIOUS GASOLINE ODOR DEVELOPS. THE OTHER NIGHT WHEN WE DISCOVERED THIS PROBLEM, OUR ENTIRE HOME BECAME ENGULFED IN THESE FUMES AND WE HAD TO REMOVE THE CAR FROM THE GARAGE AND PUT IT OUT ON THE STREET. ALSO, WHEN WE MOVED THE CAR OUT OF THE GARAGE, WE NOTICED GASOLINE WAS DRIPPING FROM UNDER THE CAR AND FORMED TRAIL OF GAS ALL THE WAY OUT INTO THE STREET. THE LEAK IS CAUSED BY A FAULTY FUEL FILTER/FILTER HOUSING. THIS PARTICULAR PART IS WHAT WAS RECALLED AND REPLACED BY MERCEDES BENZ IN THE 20011 AND 2012 MODEL YEARS. OUR CAR IS A MODEL YEAR 2010, BUT IT HAS THE SAME FUEL FILTER (PART #2214700390 FROM AUTOHAUS AZ)) AND IF YOU SHOP FOR A NEW ONE, YOU CAN SEE IT IS THE SAME FOR THE YEARS 2010 THRU 2012. THE FUEL FILTER IS AT THE TOP OF THE TANK AND CAN EASILY BE REPLACED BY REMOVING THE RIGHT REAR PASSENGER SEAT. HOWEVER, THE ODOR AND FUMES AT TIMES WILL ENTER THE CABIN OF THE VEHICLE, AND IF THE CAR IS PARKED ON AN INCLINE, LEANING FROM RIGHT TO LEFT, I AM SURE GAS CAN TRAVEL ACROSS THE UNDERCARRIAGE AND OVER THE HOT EXHAUST.
Air Bags
Filed Jun 9, 2019NC
TAKATA RECALL
Complaints 1-50 of 241, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 9, 2019. Source: NHTSA Office of Defects Investigation.