2010 Mercedes-Benz GLK350

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.

Risk. The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.

Remedy. MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

The vehicle involved is a Mercedes-Benz vehicle that experienced severe corrosion and deterioration of the rear subframe component. The subframe is available for inspection upon request and has been identified as unsafe due to excessive rust and structural corrosion. The corrosion created a major safety risk because the subframe supports critical suspension and stability components. The condition could have caused loss of vehicle control, suspension failure, or an accident while driving, placing both myself and other drivers at risk. The problem has been confirmed by a dealership and/or independent repair facility. I was informed that Mercedes-Benz has acknowledged similar rear subframe corrosion issues and that this condition may fall under a manufacturer warranty or extended coverage program. The vehicle and damaged component have been inspected by service technicians, and repair estimates/documentation are available. The corrosion appears excessive for the age and normal use of the vehicle. Prior to discovering the failure, there were symptoms including unusual noises from the rear suspension area, instability while driving, and visible rust underneath the vehicle. The issue became more noticeable over time before the inspection confirmed severe subframe corrosion.

On [XXX], my mother was driving our 2010 Mercedes-Benz GLK 350 to work around 6:30 AM when the vehicle suddenly caught on fire without warning. The car was completely destroyed in the fire. Thankfully, she was able to exit safely. After doing research online, we found many reports of 2010 GLK 350 models catching fire due to fuel system issues and leaks, which appear to be common with this year and model. We were surprised to learn that our VIN currently shows no active recalls, even though the issue seems widespread. We can provide photos of the car before and after the fire, towing documentation, and the police/fire report. The cleanup and towing bills have been expensive, and we are filing this report so NHTSA can investigate whether this is a safety defect that should result in an official recall. Vehicle: 2010 Mercedes-Benz GLK 350 Incident Date: [XXX] Location: Mountville, PA VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Extremely Urgent Safety Warning! Similar to the the passenger fuel filter extended warranty on the passenger side, the driver's side plastic fuel filter pump is obviously visably defective and forming a large crack, thereby leaking a significant amount gasoline into the back seat, with much also draining out the bottom of the vehicle. Additionally, the metal studs securing the filter are painted, making removal of the filter difficult without breaking the studs. No warning lamps or messages.

The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, the airbags warning light illuminated and remained illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V010000 (Air Bags). The local dealer was contacted but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

I just had my vehicle in the shop for starting problem and oil leak. The former mercedes mechanic told me about my subframe having holes in it and the rear wheel moving forward and back during braking. I'm taking it to the dealership for replacement, but I'm upset knowing that I just took a 1400 mile trip with this problem on my vehicle with family in the vehicle and it could have been catastrophic for us all. I've received no notice of the 20 year extended warranty on this vehicle, but a notice of the Takata airbag issue was received recently by me. Not notifying me is irresponsible. I hope everyone gets this repaired before a life is lost.

Corrosión en toda la parte trasera (subframe) que sujeta la suspensión haciendo el carro inestable a la hora de detener el automóvil, y apaga los sistemas ABS,ESP. lo cual lo hace mas peligrosa la conducción. Si Toyota hizo el cambio en sus vehículos con por que mercedes benz deberia comprometerse a repara esta parte. Ya que es un riesgo a la seguridad.

Corrosion on entire frame crossmember part

Subframe is completely rotted. Taken to several mechanics who were unable to diagnose handling problems and severe tire wear. After research this is a common problem, we were never notified this could be an extremely dangerous and hidden issue. Car is unsafe to operate without expensive repairs. Unacceptable.

While driving I was unable to come to a complete stop….while breaking the vehicle would pull to the side and keep moving into traffic 😞

RUSTED REAR SUBFRAME

The tires were purchased from NTB in August 2022. I noticed a bubble on the side of the tire 3 April. We contact NTB in Columbia,MD because we purchased them from the location and they were also put on at the location. They stated, we can purchase a new tire but there was nothing they could do. We purchased the tire from Walmart.com and took it into the Walmart Tire and Lube. The technician Kevin replaced the olde tire with the new and asked why didn’t we get a free replacement tire from wherever it was purchased from since it was a new tire and defective. We asked him to show us a defect and he showed a small slit inside the tire which caused the tire bubble. He then brought it back to us and placed it in our trunk to give back to NTB. NTB declined to replace the tire stating it was a Pirelli issue and we needed to contact them.

Subframe of the car rusted and rotted from inside out. to the point of rear suspension completely detached from subframe. it caused my car to fish tail and lose control under even slow breaking conditions. once we discovered the problem we were told the car was a death trap and was absolutely unsafe to operate. we found out this is a common problem for this MB model type. the problem was already under recall in Europe. there are thousands of existing owner complains about the exact same issue. MB USA initially refused to acknowledge the problem, but on 2/14/2023 they sent a memo to all US dealers to repair rotted subframe for free under "extended warrantee". however, they refused to pay for the full repair even after dealership specifically informed them that it was not possible to complete the repair without replacing thrust arm and rod, which were damaged due to the Subframe failure. this incident endangered me and my family, cost $2000+ out of pocket for repairs in addition to the loss of access to my vehicle for at least 3 weeks.

After breaking hard the vehicle started to pull left and the rear felt like it had locked up. I took it immediately to my local mechanic who diagnosed a prematurely rotted out subframe. I am in the process of having MB review and quote for the repair.

Gas leak when filling tank with fuel. Last year I had fuel pump replacement Smells like gas in my garage and I noticed leak This is not good

I had my 2010 Mercedes GLK in for B service today (Jan. 3, 2023), and the repair team inspected the vehicle and informed me that I have a RUST HOLE approximately 1" x 2" in size located adjacent to an attachment point for the wheels in the REAR SUBFRAME. If it breaks, it could cause the vehicle to become difficult to control. Additionally, they informed me that the BRAKE LINES are also RUSTING/WEAKENING. If the brakes fail while driving it could cause loss of control of the vehicle. Since these are hidden parts that I typically can't see, I had no warning that there was anything wrong until I had it in for routine maintenance. I have the invoice for the oil change, with a notation from the repair team regarding these parts. The vehicle is available for inspection should it be necessary.

Premature rear subframe corrosion due to design of component, vehicle is available for inspection upon request. If control arm detaches geometry of suspension will change and divert into another lane and cause a crash, the issue was confirmed by an independent service center. The vehicle is due to be inspected by the manufacturer 12-30. No warning of issue as the majority is covered by body panel.

I am the owner of a 2010 Mercedes GLK 350 with 102,531 miles. The problem I have is the rear subframe rusted with a crack on the rear subframe making it very dangerous if the rear subframe fails while driving. This issue has become very popular with the c class Mercedes Benz.

The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 40 MPH and depressing the brake pedal, the rear end began to fishtail and shattered. The contact stated no warning light was illuminated. The contact was able to continue driving slowly to a nearby repair shop. The mechanic informed the contact that the rear subframe was corroded and had detached from the vehicle. The contact was able to drive to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear subframe to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 149,000.

Mold in a/c

On 10/5/22, my wife was driving her 2010 GLK 350 to work, suddenly she felt the break pedal was going deep inside easily and noticed break fluid light warning sign in dashboard. She was scared to drive and slowly drove car to Mercedes authorized technician. After diagnosis, MB technician said the issue in not just on break fluid leaks but the entire breaking system is failing due to rear subframe rust which holds the entire suspension and body. He said car is not safe to drive will cost $4K to $10k to repair. Called another dealer near by said the same as this is common issue with Mercedes due to snow the subframe rust during winter. It is ironic that even with frequent servicing with dealer they never found these rust issue early because rusting process started early on any metals. Went online to dig deeper on this issue and surprised this issue is widespread check https://mbworld.org/forums/c-class-w204/805501-rotted-rear-subframe-2.html#post8650716 Apparently Mercedes recalled all C class cars to replace subframe as they realized it is their design issue in Europe, UK and Canada. Here in USA dealers give excuses saying it due to winter snow it rust even though they did not catch such dangerous safety issue in the car. Imagine if how severe this break safety issue. Please take action on Mercedes Benz to address this safety issue US, specially it has been addressed in UK, EU, and Canada.