2010 Mercedes-Benz GLK350 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I CAN NOT SELL MY CAR WITH AN OPEN RECALL AND THERE IS NO PLAN TO FIX WITH PROBLEM!

TAKATA RECALL - RECEIVED OWNER NOTIFICATION LETTER FROM MBZUSA DATED JUNE 2016 R.E. DEFECTIVE DRIVER'S SIDE AIRBAG BEING RECALLED (SEE "MBZ LETTER"); LETTER STATED THAT NO "SUITABLE REPLACEMENT PART IS TESTED OR AVAILABLE" BUT WHEN IT WAS, OWNERS WOULD BE SENT "2ND LETTER NOTIFYING YOU TO BRING YOUR VEHICLE IN" FOR REPAIR - "BRING" NOT "DRIVE" - NOWHERE IN THE LETTER WAS THERE A WORD ABOUT THE VEHICLE BEING SAFE TO DRIVE, NOR WAS THE WORD "DRIVE" EVEN MENTIONED. SO OFFICIALLY I NOW HAVE A CAR WITH A DEFECT KNOWN TO HAVE CAUSED AT LEAST 10 US DEATHS, BUT NO REMEDY. MOST CONCERNING ARE THE DOCUMENTS POSTED ON NHTSA WEBSITE FOR MERCEDES-BENZ, WHICH SHOW MBZ NOTIFIED NHTSA OF VEHICLES W/ SAFETY DEFECT (I.E. EXPLODING TAKATA AIRBAGS), INCLUDING MY VEHICLE, ON 8 FEB 2016 (SEE FEB16 DEFECT). NHTSA ACKNOWLEDGED DEFECT NOTICE ON 12 FEB 2016 (SEE FEB16 NHTSA ACKN), & STATED "IT IS REQUIRED THAT OWNERS BE NOTIFIED OF A SAFETY DEFECT IN THEIR VEHICLES WITHIN 60 DAYS OF A MANUFACTURER'S NOTIFICATION TO NHTSA OF A SAFETY DEFECT IN THOSE VEHICLES." WHY WASN'T I NOTIFIED W/IN 60 DAYS? ON MBZUSA WEBSITE/RECALL FAQS, THEY STATE "ANY CUSTOMERS POTENTIALLY AFFECTED WILL BE MAILED...IN APRIL" (SEE MBZ2 APR VS JUN). CYA, BREAK THE RULES & NO REMEDY IN SIGHT. CORPORATE VULTURES. NHTSA NEEDS TO HAMMER THEM PLEASE. ALSO CONCERNED ABOUT RECENT DEATH OF ACTOR KILLED BY JEEP IN A DIFFERENT SAFETY RECALL WITHOUT REMEDY. WHAT IS NHTSA DOING ABOUT THIS??? OWNERS ARE STUCK W/ UNSAFE CARS THAT CAN'T BE REPAI

RECEIVED RECALL LETTER FOR SRS CONTROL UNIT. MADE APPOINTMENT ON APRIL 19 TO REMEDY RECALL. TOOK VEHICLE IN TO MERCEDES DEALER IN BLOOMFIELD HILLS, MI, GOT RIDE BACK TO WORK. BENZ DEALER CALLED ME AND TOLD ME THEY DIDN'T HAVE THE PART TO REMEDY RECALL AND THEY DIDN'T KNOW WHICH PART THEY NEEDED UNTIL AFTER THEY BEGAN WORKING ON MY VEHICLE. SO, I HAD TO GET A RIDE BACK TO THE DEALER AND GOT MY CAR BACK. THEY SAID THEY WOULD CALL ME IN 5 WEEKS WHEN THE PART CAME IN. THEY NEVER CALLED ME. ON JUNE 21 I CALLED THE DEALER AND THEY TOLD ME THE PART WASN'T IN AND THEY WERE GOING TO PUT THE ORDER IN AGAIN. THEY SAID MERCEDES ISN'T MAKING THE PARTS FAST ENOUGH. THEY REFUSED TO TELL ME WHICH PART NUMBER THEY NEEDED (THEY SAID THEY HAD ONE OF THE PARTS BUT NOT BOTH THE PARTS NEEDED FOR THE REMEDY). I RECEIVED THE LETTER MARCH 2016, MADE THE APPOINTMENT IN APRIL AND NOW IT'S JUNE AND THEY ARE STILL TELLING ME THEY DON'T HAVE THE PART AVAILABLE. WHAT IS A CONSUMER TO DO?

VERY STRONG SMELLING FUEL ODOR AFTER EVERYTIME I FILL IT UP WITH FUEL. YESTERDAY 06/20/16 IT STARTING LEAKING FUEL. THIS HAS BEEN GOING ON SINCE I BOUGHT IT IN NOVEMBER 2015. CAR COULD BE STATIONARY OR IN MOTION AND THE SMELL OF FUEL IS ALWAYS THERE. SMELLS THE WORST WHEN I FILL IT UP. THE ACTUAL LEAK PROMPTED ME TO FILE THIS COMPLAINT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. AFTER THE VEHICLE WAS STARTED, THE SERVICE DRIVER SIDE AIR BAG SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE FAILURE MILEAGE WAS 98,250.

ON 4/24/16, A TOYOTA REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. THE DAMAGE WOULD HAVE BEEN REPAIRABLE UNTIL MY CAR CAUGHT ON FIRE. IT LOOKED LIKE IT STARTED IN THE INSIDE ABOVE THE GAS TANK AREA, BUT THE MAN WORKING AT THE IMPOUND LOT THE NEXT DAY SAID IT LOOKED ELECTRICAL. EITHER WAY, THE IMPACT SHOULD NOT CAUSE A MERCEDES TO CATCH ON FIRE. I WAS ON A CITY STREET STOPPED AT A STOPLIGHT.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS OR REMEDY FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ *TR

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V71000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/17/16*LJ UPDATED 10/19/16.*JB

ELECTRICAL SYSTEM WARNING LIGHT CAME ON SEVERAL TIMES DURING A RETURN WEEKEND TRIP WHILE TRAVELING ON IH 35 AT APPROXIMATELY 65MPH FOR SRS CONTROL UNIT MALFUNCTION. THE MESSAGE LIGHT COMPLETELY LIT UP SEVERAL TIMES AND WARNED THAT THE SRS CONTROL WAS MALFUNCTIONING AND SHOULD BE TAKEN CARE OF AS SOON AS POSSIBLE BECAUSE IT COULD CAUSE GREAT HARM IN CASE OF AN ACCIDENT OR SUDDEN STOP. I WAS VERY AFRAID DURING THIS RETURN TRIP AND WAS HAPPY I WAS LESS THAN AN HOUR FROM HOME. I IMMEDIATELY CALLED THE MB DEALER TO SCHEDULE AN APPOINTMENT TO TAKE CARE OF THE PROBLEM. THE DEALER CONFIRMED THE PROBLEM AND REPAIRED THE SRS PROBLEM ON MY VEHICLE ON 8/27/2015. I RECEIVED A NOTICE BY EMAIL ON DECEMBER 17, 2015 AND ADDITIONALLY RECEIVED A (IMPORTANT SAFETY RECALL 2015110002 INTERIM NOTICE TO REPLACE SRS CONTROL UNIT ALONG WITH MY VIN#, NHTSA RECALL# 15V711) FROM THE MANUFACTURER CONFIRMING THE PROBLEM ON DECEMBER 28, 2015. AND IMMEDIATELY CALLED THE DEALERSHIP TO DISCUSS A MONETARY REFUND AND WAS TOLD THAT I MUST WAIT FOR A SECOND LETTER BEFORE THEY COULD ISSUE OR DISCUSS A REFUND FOR THE REPLACEMENT REPAIR I PAID FOR. TO DATE, I HAVE NOT RECEIVED ANY FOLLOW UP FROM THE DEALERSHIP .I WOULD LIKE TO KNOW WHEN I WILL RECEIVE THE SECOND NOTICE AND/WHAT OTHER STEPS ARE AVAILABLE TO BE COMPENSATED BY REFUND.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING IN THE REAR OF THE VEHICLE WHILE DRIVING AT ANY RATE OF SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE, INDICATED THAT THERE WAS NO SAFETY CONCERN AND THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

STEERING WHEEL LOCK FAILURE AND IT IS KNOWN TO BE A VERY COMMON PROBLEM ON THESE CARS AND NEED TO BE ADDRESSED

THE PROBLEM IS A FAULTY BALL BEARING IN THE GEAR BOX BEHIND THE TRANSMISSION, AND I WAS QUOTED A PRICE OF 6,000.00. I FEEL AS IF THIS IS A RECURRING PROBLEM WITH THIS PARTICULAR VEHICLE, AND NO CUSTOMER SHOULD BEHELD FINANCIALLY LIABLE FOR THE COST OF FIXING OR HAVING THE PROBLEM RESOLVED.

I RECEIVED THE RECALL INFORMATION (SEE ATTACHED) AND MY VEHICLE LISTED AS ONE OF THE RECALL VEHICLE ON THE LETTER SO I CALLED THE DEALER TO REQUEST FOR AN APPOINTMENT TO INSPECT THE AIR BAG CONTROL UNIT AND REPLACE IT IF NECESSARY BUT HE STATED ACCORDING TO HIS RECORD, THIS VEHICLE VIN: [XXX] IS NOT SHOWN ON HIS RECORD AS BEING RECALLED. PLEASE LET ME KNOW WHAT CAN I DO TO FIX THE PROBLEM? THANK YOU IN ADVANCE FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TLA* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,279. UPDATED 11/18/15*LJ, UPDATED 3/21/18*JB

OIL IN RADIATOR.

LETTER FROM CONGRESSWOMAN LOWEY RE ANOTHER INCIDENT OF UNINTENDED ACCELERATION OF MERCEDES SUV. *SMD A MEMBER OF CONGRESS, RECEIVED A SECOND LETTER OF CONCERN FROM A CONCERNED CITIZEN REGARDING SUDDEN ACCELERATION. *JB

INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS.

FUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT.

THIS IS A 5 YEAR OLD VEHICLE WITH 57000 MILES AND THE TRANSMISSION NEEDS REPLACED. I HAVE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS PEOPLE REPORTING SAME PROBLEM WITH SAME VEHICLE AT AROUND SAME MILEAGE. MAKES ME THINK THERE IS SOME FUNDAMENTAL PROBLEM WITH THE VEHICLE THAT MB HAS FAILED TO ACKNOWLEDGE AND FIX. THE REPAIR WILL COST OVER $6000 WHICH IS AROUND THE SAME COST OTHERS HAVE REPORTED ONLINE. IT JUST SEEMS TOO COINCIDENTAL TO ME THAT SO MANY PEOPLE HAVE HAD SAME PROBLEM WITH THIS VEHICLE WITH THE SYMPTOMS BEING THE SAME AT AROUND THE SAME MILEAGE. MIGHT BE SOMETHING TO LOOK INTO AND HOLD MB ACCOUNTABLE FOR. ISN'T THIS THE KIND OF THING THAT DRIVES RECALLS? *TR

FUEL/GAS TANK LEAKING AFTER FILLING UP THE TANK. CAR SMELL OF GAS AND POOL OF GAS OBSERVED ON THE FLOOR OF THE GARAGE. I HAVE TO BACKED UP THE CAR ON THE STREET TO AVOID POSSIBLE FIRE ON MY PROPERTY. THIS IS THE SECOND INCIDENCE...THE FIRST INCIDENT WAS A WEEK AGO, THE CAR SMELLS OF GAS AND I BROUGHT THE CAR TO MY MECHANIC AND HE CAN'T FIND ANY LEAK IN THE FUEL SYSTEM NOR ON THE FUEL TANK, THE GAS TANK WAS HALF EMPTY AT THAT TIME. AFTER FILLING UP THE TANK ON 4/10/13, THAT IS WHEN I'VE NOTICED THAT THE GAS IS LEAKING (POOL OF GAS ON THE FLOOR) FROM THE FUEL TANK AFTER PARKING IN CAR AT HOME. *TR

DRIVING 45 MPH AND WAS STRUCK BY A VEHICLE THAT PULLED INTO TRAFFIC ILLEGALLY. AIRBAGS DID NOT DEPLOY. BACK AND NECK INJURIES RESULTED FROM THE ACCIDENT. MERCEDES DID NOT ALERT CAR OWNERS THAT A "SERVICE BULLETIN" WAS ISSUED NOVEMBER 1, 2010 REGARDING A FLAW IN THE AIRBAG SYSTEM. OVER 130 MERCEDES MODELS ARE AFFECTED BY BULLETIN SB-91-60-193. *TR

FAILURE OF LEFT TAIL LIGHT. RECALL ON 2008-2011 C350 VEHICLES FOR TAIL LIGHT GROUND WIRE PROBLEM BUT RECALL NOT ON GLK350'S. *TR

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK. THE CONTACT STATED, WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM FAILED TO ENGAGE, WHICH LED TO A THREE-CAR ACCIDENT. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO ADVISED THAT THE BRAKING SYSTEM WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 6/19/14*CN THE CONSUMER STATED THERE WAS A VERY STRONG POSSIBILITY THAT THE CAR WAS INDEPENDENTLY ACCELERATING AND OVERRIDING THE ACTION OF THE BRAKES. UPDATED 06/26/2014 *JS UPDATED 08/18/14. *JB

WE HAVE HAD CONTINUING PROBLEMS WITH THE CONTROL BUTTONS ON THE WINDOWS,TEMP CONTROLS, LIGHTS, ETC. LOSING THEIR PAINTED COVERING/DELAMINATING. MERCEDES HAS SAID THAT THIS IS AN ENVIRONMENTAL PROBLEM DUE TO HAND LOTION AND/OR AIR FRESHENERS AND NOT A DEFECT. WE'VE HAVE MANY CARS OVER MANY YEARS AND WE'VE NEVER HAD THIS PROBLEM OCCUR BEFORE. APPARENTLY MERCEDES HAS RECOGNIZED THE PROBLEM AND SENT A SERVICE ADVISORY TO THEIR REPAIR ENTITIES BUT THEY ARE REFUSING TO ACKNOWLEDGE THIS AS A DEFECT. THIS IS A SAFETY PROBLEM AS THE LETTERS AND WORDS ON THE BUTTONS BECOME ILLEGIBLE FORCING THE DRIVER TO TAKE THEIR ATTENTION FROM ROAD TO TRY AND OBTAIN THE REQUIRED ACTION. *TR CONSUMER STATED THAT TRANSMISSION FAILED AT 85,847 MILES. CONSUMER HEARD A FAN-LIKE NOISE COMING FROM THE TRANSMISSION. THERE WAS METAL IN THE TRANSFER CASE. THE TRANSMISSION WAS REPLACED AND THE COOLER AND TORQUE CONVERTER WERE FLUSHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ASSISTANCE. *DL

THAT SATURDAY I HAD MY 30,000 MILE SERVICE AT ESTATE MOTORS IN GOLDENS BRIDGE, NY. THE DEALER ALSO DID AN "OPEN RECALL". THEY DEDUCTED $20 FROM MY BILL TO GET A CAR WASH. I DROVE DIRECTLY TO A CAR WASH ON ROUTE 202 IN NEW MILFORD, CT. ABOUT 3:00 PM, I WAS THIRD IN LINE AND AS THE TWO CARS AHEAD EDGED FORWARD, TURNING LEFT TO GO IN, I NUDGED MY GAS PEDAL AND THE VEHICLE TOOK OFF LIKE A ROCKET, GLANCED OFF THE CAR BUMPER AHEAD, RAN OVER ELECTRIC EQUIPMENT AND A 3 FOOT TALL TREE, WENT HALFWAY OVER A 3 FOOT HIGH WALL AND WAS STOPPED BY SMASHING INTO A TREE. NOBODY WAS HURT. I HAD KEPT MY SEAT BELT ON AND WAS ONLY SLIGHTLY BRUISED. AT FIRST I THOUGHT I MUST HAVE DONE SOMETHING WRONG, AS I TOLD THE POLICE, BUT REALIZED LATER THAT WAS IMPOSSIBLE. I AM A GOOD AND CAREFUL DRIVER AS ALL RECORDS WILL ATTEST. I COULD NOT HAVE JAMMED MY FOOT DOWN ON THE GAS PEDAL. I LATER FOUND THAT THE "OPEN RECALL" HAD TO DO WITH A CAM SOLENOID, WHICH IS INVOLVED WITH THE FLOW OF GASOLINE INTO THE MOTOR. I ALSO FOUND ON GOOGLE THREE ALMOST IDENTICAL INCIDENTS REPORTED ON THIS PARTICULAR MODEL AND YEAR. TAKE A LOOK. I FIND IT VERY HARD TO BELIEVE THIS IS JUST A COINCIDENCE. S MERCEDES BENZ HAS BEEN UNCOOPERATIVE AND STATES THEIR INSPECTION SHOWED NOTHING WRONG WITH THE RELEVANT PARTS OF MY SUV. AFTER THE AMOUNT OF DAMAGE AND REPAIR, I THINK ONE CAN BE SKEPTICAL ABOUT THEIR OPINION. HOW COULD THEY KNOW WHAT THE CAR WAS LIKE BEFORE THIS? MERCEDES DENIES ANY RESPONSIBILITY. AS I AM DEEPLY UPSET BY THE COST

TL* THE CONTACT OWNS A 2010 MERCEDES GLK350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE DEALER WAS NOTIFIED. SEVERAL DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE STARTER AND FUEL PUMP NEEDED TO BE REPLACED. ALSO, THE ELECTRICAL SYSTEM WAS UPGRADED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO DISPATCH AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.

SUDDEN UNINTENDED ACCELERATION PROBABLY DUE TO ACCIDENTALLY HITTING CRUISE CONTROL HANDLE, WHICH IS RIGHT ABOVE TURN SIGNAL (DEFECTIVE DESIGN ISSUE IN MANY MERCEDES MODELS), WHEN ATTEMPTING TO PARK IN DISABLED PARKING AREA. *JS

VEHICLE DEVELOPED TRANSMISSION WHINE. TRANSMISSION WILL BE REPLACED. *TR

WHEN IS RAINING WATER LEAKS INSIDE OF RIGHT FRONT AND SOAK ENTIRE FLOOR. *TR

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

I WAS SLOWLY COASTING INTO A HANDICAPPED PARKING SPACE AT A HARDWARE STORE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE BRAKES WOULD NOT STOP THE CAR. THE CAR RAN OVER A MEDIAN AND SEVERAL CONCRETE POLES AND FINALLY CAME TO A STOP WHEN IT HIT METAL, FIRE EQUIPMENT. I FILED A POLICE REPORT. I CONTACTED THE DEALER AND THE CAR WAS TOWED TO A DEALER-OWNED BODY SHOP. NOTHING WAS DONE TO CORRECT THE FAILURE. THE VEHICLE IS GLK MERCEDES 2010. THE CAR WAS ONLY SIX MONTHS OLD WHEN IT EXPERIENCED SUDDEN, UNINTENDED ACCELERATION. *TR

2010 GLK-350 WITH INEFFECTIVE DRIVER'S SIDE WINDSHIELD WIPER --LEAVES A WEDGE-SHAPED POOL OF WATER IN FRONT OF DRIVER, FROM LEFT (AT ABOUT 9 IN. TALL). TO RIGHT, EXTENDING ABOUT 2-3 FEET, MAKING IT IMPOSSIBLE TO SEE ONCOMING TRAFFIC. BOUGHT CAR IN MAR 2010, REPORTED TO MB SEVERAL TIMES, AND THEY SAY ITS NORMAL. HAVE PICTURES. FRONT END OF VEHICLE --MAINLY RIGHT FRONT TIRE-- WOBBLES, FORCING DRIVER TO INCREASE OR DECREASE SPEED AT AROUND 60 MPH. REPORTED TO MB SINCE NEW SEVERAL TIMES; THEY SAY THEY FIND NOTHING. AUTOMATIC TRANSMISSION LURCHES AT TIMES, AND SOME OTHERS IT DOES NOT RESPOND AS ASKED (AS IN CASE OF EMERGENCY). REPORTED TO MB SEVERAL TIMES; ANOTHER "VEHICLE OPERATING AS SPECIFIED." *TR

2010 MERCEDES BENKGLK 350. ON SATURDAY, OCTOBER 16, I WAS ATTEMPTING TO REVERSE OUT A PARKING SPACE IN THE WESTFIELD SHOPPING CENTER, WHEATON, MD. I PUT THE CAR IN REVERSE AND REVERSED SLOWLY. I THEN PUT THE CAR IN DRIVE AND MOVED FORWARD TO DO A 3 POINT TURN.. PLACED THE CAR IN REVERSE AND IT STALLED FOR A FEW SECONDS THEN LURCHED BACKWARD, HITTING ANOTHER CAR. THIS IS NOT THE FIRST TIME I HAVE NOTICED THIS BEHAVIOR BUT IT IS THE FIRST TIME IT LURCHED SO HARD THAT IT LITERALLY JUMPED ONE FULL CAR LENGTH AND HIT THE CAR. I WENT ONLINE AND NOTICED A FEW REPORTS DETAILING THE SAME BEHAVIOR. IS THIS A COMMON GLK PROBLEM AND IF YES, WHAT ARE YOU DOING ABOUT IT. *TR

CIRCUMSTANCES LEADING UP TO AN ACCIDENT ON MY MERCEDES BENZ E350 2010 WHICH STARTED ROLLING ON A HILL WHILE THE CAR WAS IN PARK. ON MONDAY AUGUST 30, 2010 I DROVE MY VEHICLE TO THE INTERSECTION OF DELAVALL AND TILLOTSON AVE. IN THE BRONX. I PARKED MY CARE ON DELAVALL AVE. AND PUT THE CAR IN PARK WITH THE ENGINE RUNNING. MY SALESMAN REMAINED IN THE CARE TO MAKE TELEPHONE CALLS IN THE COMFORT OF THE CARS AIR-CONDITIONING. I CHECKED TWICE TO MAKE SURE THE CAR WAS IN PARK AND THEN I LEFT MY SALESMAN IN THE CAR. I WENT INTO MY CUSTOMERS BUILDING AND WAS IN THERE FOR MORE THAN FIFTEEN MINUTES WHEN I CAME BACK TO THE CAR AND ASKED MY SALESMAN TO ACCOMPANY ME BACK INTO THE BUILDING. I INSTRUCTED MY SALESMAN TO TURN OFF THE CAR. WHEN HE WHO IS IN THE PASSENGER SEAT REACHED OVER TO REMOVE THE KEY FROM THE IGNITION THE CAR STARTED TO ROLL. I SCREAMED FOR HIM TO STOP THE CAR BUT HE COULD NOT CLIMB OVER THE CONSOLE AND APPLY THE BRAKE NEITHER COULD HE MOVE THE SHIFT SELECTOR. THE CAR ROLLED DOWNHILL FOR SOME 30 FT. AND CRASHED INTO THE REAR OF A PARKED VEHICLE. FORTUNATELY MY SALESMAN WAS NOT INJURED AND THE CAR THAT WAS HIT WAS AN ABANDONED VEHICLE WITH NO PLATES. THE DAMAGE TO MY VEHICLE WAS TO MY PASSENGER SIDE FRONT BUMPER. I HAVE BEEN DRIVING FOR ALMOST 60 YEARS AND HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY PREVIOUS VEHICLES. ONCE AGAIN THE CAR WAS PARKED ON A SLIGHT GRADE IN PARK FOR MORE THAN 15 MINUTES WHEN THE KEY WAS REMOVED THE VEHICLE BEGAN TO ROLL DOWN THE STREET. FORTU

TL* THE CONTACT OWNS A 2010 MERCEDES GLK350. WHILE TRAVELING 4 MPH AND PULLING A TRAILER, THE TRAILER BEGAN MOVING IN A DIFFERENT DIRECTION THAN THE VEHICLE. THE CONTACT DISCOVERED THAT THE FACTORY TRAILER HITCH WAS FRACTURED INTO TWO PIECES IN THE LOCATION WHERE THE HITCH WAS WELDED TOGETHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRAILER HITCH WAS REPLACED DUE TO EXCEEDING TRAVEL WEIGHT. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 15,000.

TL*THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT ATTEMPTED TO ACCELERATE ON AN INCLINE WHILE DRIVING BETWEEN 25 AND 30 MPH AND THE VEHICLE WOULD NOT RESPOND IMMEDIATELY. AFTER SHE TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL, THE VEHICLE BEGAN ACCELERATE ON ITS OWN. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 2,700.

CONTINENTAL TIRES-I HAVE HAD FAILURES OF 3 TIRES ON A NEW CAR, A MERCEDES E350 4MATIC, EQUIPPED WITH CONTINENTAL 245/40/18 TIRES. TWO TIRES HAD WEAK SIDEWALL AND BLEW OUT AFTER HITTING POTHOLES AT LOW SPEEDS. THE LAST HAD A BUBBLE IN THE SIDEWALL. *TR

PIRELLI SCORPION ZERO TIRES. WITH LESS THAN 8,000 MILES ON THE TIRES, I ROLLED OVER A ONE INCH STONE WHILE DRIVING 30 MPH AND THE TIRE IMMEDIATELY LOST AIR PRESSURE. IF THIS WOULD HAVE HAPPENED AT HIGH SPEED I WOULD HAVE LOST CONTROL OF THE VEHICLE. THE COMPANY'S POSITION IS THAT THE TIRE IS SAFE, EVEN THOUGH THE STONE PENETRATED THROUGH THE FULL TREAD INTO THE TIRE CAVITY. ASIMMETRICO MO 235/45 R20 100H MO 5570 EXTRA LOAD DOT XT PF J884 4408 INTERNO INNEN RADIAL M+S TUBELESS R740401 P.14580.459/01 1414 MADE IN GERMANY TREAD 2 RAYON, 2 STEEL, 2 NYLON SIDEWALL 2 RAYON E4 0224435-S 0240460 TT 012 X29 (INSIDE TIRE CAVITY). *TR

THE REAR PASSENGER DOOR BEHIND THE DRIVER DOES NOT UNLOCK. THIS CONDITION IS RANDOM AT BEST, IT MAY STAY LOCKED FOR A WEEK AND THEN UNLOCK NORMALLY FOR A FEW DAYS AND THEN RETURN TO THE LOCKED STATE. *TR

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, AND A TECHNICIAN STATED THAT UNINTENDED VEHICLE ACCELERATION WAS COMMON WITH HER YEAR, MAKE, AND MODEL. A REPRESENTATIVE FROM MERCEDES CONCLUDED THAT THE FAILURE HAD NO ASSOCIATED DEFECT. THE INSURANCE COMPANY WAS IN THE PROCESS OF ASSUMING RESPONSIBILITY FOR THE FAILURE. THE VEHICLES IDENTIFICATION WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 2003.