Page 4 of 5 · complaints 151–200 of 241

2010 Mercedes-Benz GLK350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Nov 2, 2017CA

"TAKATA RECALL" STILL HAVE NO REPAIR/REPLACEMENT FOR MY CAR. DEALER SAYS THEY DON'T HAVE THE REPLACEMENT PARTS. DATA SHOWS THE AGE OF THE CAR MAKES IT MORE PRONE TO A PROBLEM. I'M IN ZONE 1 WHICH WAS SUPPOSE TO HAVE PRIORITY FOR REPLACEMENT. NO INCIDENTS TO REPORT YET.

Air Bags
Filed Nov 1, 201758,500 milesCA

TWO RECALLS REGARDING DRIVER AND PASSENGER SIDE AIRBAGS. DEALER DOES NOT HAVE PARTS TO REPLACE.

Air Bags
Filed Oct 31, 2017GA

TAKATA RECALL - I HAVE BEEN WAITING SINCE EARLY 2016 TO GET THE TAKATA AIRBAGS REPLACE IN MY VEHICLE. A CALL TODAY TO MERCEDES BENZ CUSTOMER SERVICE REVEALED THAT THE NHTSA DIRECTED THAT OTHER MODELS BE REPAIRED FIRST AND THEY HAVE NO IDEA WHEN I WILL GET REPLACEMENT AIRBAGS. I ALSO RECEIVED A NOTICE TODAY OF THE TAKATA COMPANY FILING FOR BANKRUPTCY. I AM CONCERNED THAT I MAY NEVER GET THESE AIRBAGS REPLACED AND DO NOT UNDERSTAND WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE WITH A MORE EXPENSIVE AUTOMOBILE.

Air Bags
Filed Oct 31, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER'S CUSTOMER CARE REPRESENTATIVE INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN MID DECEMBER 2018. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS

Air Bags
Filed Oct 30, 2017TX

TAKATA RECALL - AIRBAG NHTSA RECALL #'S 16V-081 AND 16V-363. HAVE CALLED THE MFG AND HAVE NOT RECEIVED ANY RESOLUTION. THEY KEEP PUTTING US OFF BY SAYING PARTS NOT AVAILABLE YET. HAVE BEEN WAITING OVER A YEAR. WIFE AND I ARE AFRAID TO DRIVE VEHICLE AND IS CAUSING CONSIDERABLE STRESS (SHE IS 67 YRS AND I AM 74) WE DON'T NEED. WHAT ARE OUR OPTIONS FOR RESOLUTION. WE NEED A SAFE VEHICLE FOR OUR DAILY NEEDS. THANK YOU FOR YOUR HELP WITH THIS

Air Bags
Filed Oct 30, 2017CT

TAKATA RECALL. THIS HAS BEEN GOING ON FOR YEARS NOW AND I FEAR RISKS TO VEHICLE OCCUPANTS MIGHT BE INCREASING. EITHER TK HOLDINGS SHOULD PROVIDE THE REPAIR PART OR MERCEDES SHOULD AS THEY HAVE AN OBLIGATION TO DO WHAT THEY CAN TO ENSURE THE SAFETY OF THEIR CUSTOMERS.I THEREFORE WANT A RESOLUTION VERY SOON, THERE HAS BEEN TOO MUCH DELAY.

Air Bags
Filed Oct 29, 2017NY

TAKATA RECALL. THE RECALLED AIRBAGS HAVE NOT BEEN REPLACED YET IN OVER A YEAR.

Air Bags
Filed Oct 27, 2017TX

TAKATA RECALL. MBUSA CLAIMS IT CANNOT PROCURE PARTS TO COMPLETE THE RECALL WORK. MBUSA WILL NOT TELL ME WHEN IT MIGHT SCHEDULE THE RECALL WORK. I LIVE IN HOUSTON AND IT'S HOT DOWN HERE. I THOUGHT HOT PARTS OF THE COUNTRY WERE TO RECEIVE PRIORITY ATTENTION.

Air Bags
Filed Oct 25, 2017FL

TAKATA RECALL ....AS OF 10/25/2017 THERE IS NO RESOLUTION, YET MY VEHICLE WAS RECALLED TWO TIMES, ONCE ON 2/11/2016 AND THE OTHER TIME 5/25/2016.

Air Bags
Filed Oct 25, 2017TX

TAKATA RECALL - MERCEDES JUST STONEWALLS. ONE OF THE TWO RECALLS ( BOTH DRIVER AND PASSENGER ARE RECALLED) IS GOING ON TWO YEARS YET I HAVE RECEIVED NO ADDITIONAL INFO. ALL I AM TOLD WHEN I CALL IS THAT THEY ARE WAITING ON PARTS AND WILL GET TO IT "AS SOON A POSSIBLE". I LIVE IN DALLAS, TX. HIGH TEMPERATURES AND HIGH HUMIDITY. MY RESEARCH SHOWS THAT MERCEDES HAS ONLY REPLACED LESS THAN 2% OF THE RECALLED AIRBAGS: THE LOWEST % OF ANY MANUFACTURER.

Air Bags
Filed Oct 24, 201768,000 milesFL

TAKATA RECALL: YEARS AGO I WAS CONTACTED BY MAIL TO NOTIFY MY DEALERSHIP TO REPLACE MY AIR BAGS AS SOON AS POSSIBLE. WHEN I CALLED THEY SAID YOUR PARTS HAVE BEEN ORDERED WE WILL CALL YOU WHEN THEY ARRIVE. NO CALL. A YEAR LATER SAME THING. CALL THE DEALERSHIP IMMEDIATELY TO REPLACE YOUR AIR BAGS IT IS VERY DANGEROUS TO NOT HAVE THEM REPLACED. CALLED ONLY TO BE TOLD.... THE PART HAS NOT ARRIVED YET. NOW IT HAS BEEN OVER 3 YEARS AND THEY SAY..... THE PART IS ON BACK ORDER!!! MERCEDES OF ORLANDO (MAITLAND) SPOKE WITH LYNN. I RECEIVED A NOTICE FROM AN ATTORNEY STATING THERE IS A LAW SUIT STARTING UP REGARDING THIS SITUATION. I WILL PERSONALLY BE CONTACTING HIM. ALSO IF I OR MY FAMILY IS SERIOUSLY INJURED I AM HOLDING MERCEDES OF ORLANDO RESPONSIBLE.

Air Bags
Filed Oct 24, 2017NC

TAKATA RECALL- RECV'D NOTICE THAT PART WAS AVAILABLE TO FIX, WAS TURNED AWAY BY SERVICE DEPARTMENTS STATING THE PART IS STILL PENDING. I HAVE 2 DEFECTIVE AIRBAGS AND THIS IS TRANSPORTATION THAT IS USED BY MYSELF TO TRANSPORT MY CHILDREN. I FEEL VERY UNSAFE AND HAVE BEEN PATIENTLY WAITING FOR OVER A YEAR FOR THESE REPLACEMENT AIRBAGS. WE WANT TO PASS THIS CAR DOWN TO MY TEENAGE SON TO START DRIVING, BUT ARE UNABLE TO DO SO WITH THE LACK OF SAFETY. PLEASE RESOLVE THIS ISSUE ASAP!

Air Bags
Filed Oct 24, 2017NC

TAKATA RECALL I AM UNABLE TO OBTAIN FAIR MARKET VALUE ON MY VEHICLE WITH A TRADE-IN DO TO THE RECALL AND LACK OF A SOLUTION.

Air Bags
Filed Oct 20, 2017FL

ZT MOTORS, FT. WALTON BEACH, FL, WILL NOT ORDER THE PARTS NECESSARY TO COMPLY WITH THIS RECALL. THEY WILL NOT ACCEPT THIS VEHICLE ON A TRADE FOR A NEW VEHICLE WITHOUT THE RECALL REPAIR. SO I AM STUCK WITH A VEHICLE THAT NEEDS A RECALL REPAIR UNLESS I PAY FOR THE REPAIR. THIS IS A TOTALLY UNACCEPTABLE SITUATION.

Air Bags
Filed Sep 29, 2017127,000 milesMA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA 02143, PHONE NUMBER: (617) 666-4100) AND WAS INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL 2018. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 21, 2017TX

"TAKATA RECALL" I WANT TO KNOW WHY IT IS TAKING MERCEDES SO LONG TO GET A FIX FOR THIS AIRBAG RECALL ISSUE. VOLKSWAGEN IS FIXING THERE VEHICLES. THERE HAS BEEN NO ACCIDENT, THIS IS A COMPLAINT AGAINST MERCEDES BENZ FOR NOT GETTING THERE VEHICLES FIXED IN A TIMELY MANOR.

Steering
Filed Sep 14, 2017119,684 milesIN

I WAS DRIVING MY GLK 350 ON A ROAD AT 35 MPH AND SUDDENLY MY STEERING WHEEL GOT STUCK AND IT WASN'T MOVING I HIT THE BRAKES IN THE MIDDLE OF ROAD. I COULDN'T MOVE MY STEERING WHEEL AND I TURNED OFF MY CAR AND TRIED TO RESTART IT AND IT DIDN'T STARTED. I CHECKED MY BATTERY IT WAS GOOD. I LOOKED ONLINE WHAT WAS THE PROBLEM AND A LOT OF PEOPLE HAD SAME PROBLEM WITH THEIR GLK 350 AND ONLY MERCEDES CAN FIX IT SO I HAVE TO TOE IT TO THE DEALERSHIP AND IT COSTED ME $1850 IT'S JUST A WAY FOR THEM TO MAKE MONEY BUT IT COULD HAVE GOT ME INTO A SERIOUS ACCIDENT THAT DAY

Air Bags
Filed Sep 11, 2017MD

TAKATA RECALL. I HAVE RECEIVED TWO RECALL NOTICES FROM MERCEDES BENZ IN 2016. AS OF TODAY, 9/11/2017, I HAVE YET TO RECEIVE A NOTICE TO BRING THE CAR IN FOR REPLACEMENT. ARE MANUFACTURERS ALLOWED TO NOT FULFILL THE RECALL FOR MORE THAN ONE YEAR?

Structure › BodyCrash
Filed Sep 8, 201778,309 milesNY

ACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP. BEFORE THE ACCIDENT OCCURRED ON MY DASHBOARD IT DISPLAYED "CHECK BRAKE PADS". I PURCHASE THIS CAR ON 08/16/17 AND WAS INFORMED THAT THE VEHICLE HAS (2) SAFETY RECALLS FOR 'TAKATA" AIRBAGS. THIS UNINTENDED ACCELERATION IN MY 2010 MERCEDES-BENZ GLK350 IS ALARMING AND CONCERNING.

Fuel/Propulsion System1 injured
Filed Aug 24, 2017VA

"GAS LEAK AND STRONG ODOR" HAVE A GAS LEAK WITH STRONG GAS SMELL AND MERCEDES STATES MY VIN NOT PART OF THEIR RECALL. THIS IS ABSURB AND SUCH A SLAP IN THE FACE TO ALL MERCEDES OWNERS! WE SPEND MORE THAN THE AVERAGE THINKING WE ARE GETTING QUALITY, SAFETY AND RELIABILITY, BUT INSTEAD JUST THE OPPOSITE. I AM SOOOO DISAPPOINTED IS THE WAY THIS IS BEING HANDLED AND MERCEDES SEEMS TO THINK IT'S NOTHING. OUR LIVES ARE AT RISK NOT TO MENTION TO HEALTH ISSUES. I HAD TO GO TO THE ER FOR AN INHALATION INJURY FROM THIS AND ALL THEY CAN SAY IS MY VIN IS NOT PART OF THE RECALL...WOW..UNBELIEVABLE.

Air Bags
Filed Aug 24, 2017TX

SEE ATTACHED LETTER

Air Bags
Filed Jul 24, 2017WV

LETTER FROM CONGRESSMAN MCKINLEY ON BEHALF OF CONSTITUENT RE 2010 MERCEDES BENZ GLK RE TAKATA AIRBAG RECALL NOTICE. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS

Air Bags
Filed Jul 24, 2017CA

TAKATA RECALL

Air Bags
Filed Jul 10, 201722,929 milesAL

MY TRANSMISSION BEGAN LEAKING FLUID WITH 22,000 MILES ON IT AND NOW THE TRANSFER CASE NEEDS TO BE REPLACED BECAUSE IT IS LEAKING TRANSMISSION FLUID. I WAS DRIVING UP A HILL AND MY SUV FELT LIKE IT WAS SKIPPING GEARS. THE NEXT DAY I NOTICED RED LIQUID ON THE GARAGE FLOOR. IT WAS TOWED TO MERCEDES SERVICE DEPARTMENT IN HOOVER AND SUPPOSEDLY FIX. HOWEVER, THE TRANSFER CASE IS STILL LEAKING.

Air Bags
Filed Jun 13, 201715,950 milesOH

TAKATA RECALL REPAIR SOLUTION NOT CORRECTED IN A TIMELY MANNER, I RECEIVED A LETTER FROM MERCEDES BENZ MAY OF 2016, IT IS NOW JUNE 13, 2017 AND THE PROBLEM HAS NOT BEEN CORRECTED.

Air Bags
Filed Jun 13, 2017CA

TAKATA RECALL I LIVE IN PALM SPRINGS, I HAVE NOW BEEN IN THE DESERT IN 115 DEGREE HEAT DURING THE SUMMER FOR 2 YEARS DURING THIS RECALL IN ZONE 1 HE MOST DANGEROUS ZONE AND CAN'T GET ANYONE TO CALL ME BACK ABOUT REPLACING MY AIRBAGS! THIS IS RIDICULOUS!!!!! THIS IS PUTTING ME AND MY FAMILY AT RISK.

Air Bags
Filed Jun 1, 2017AR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHWEST ARKANSAS, 2400 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 286-3010) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ UPDATED 07/25/2017*JS

Steering
Filed May 24, 2017NY

STEERING LOCK SEIZED AFTER CAR WAS PARKED. UNABLE TO SHIFT GEARS, TURN IGNITION OR START CAR. COST $2000 TO FIX! THE WORST CAR EVER!!

Unknown or Other
Filed Apr 11, 201765,000 milesCA

TO WHOM IT MAY CONCERN: I RECENTLY TOOK MY 2010 MERCEDES GLK TO MY LONGTIME MECHANIC, KEVIN BRADY OF BRADY'S AUTOMOTIVE REPAIR IN LAGUNA NIGUEL FOR SERVICE AND A SMELL OF GAS VAPOR IN THE PASSENGER CABIN. UPON FURTHER INSPECTION HE FOUND A FRACTURED PLASTIC COVER PLATE AS PART OF THE FUEL FILTER SYSTEM UNDER THE REAR PASSENGER SEAT. I HAVE INCLUDED A PICTURE WHERE YOU CAN CLEARLY SEE FUEL HAVING SOAKED THE EXTERIOR OF THE COVER PLATE. KEVIN REPLACED THE DEFECTIVE PART WITH WITH OEM PARTS AT A COST OF $282.60. UPON FURTHER REVIEW I FOUND A SIMILAR COMPONENT FOR WHICH THE COVER PLATE BELONGS TO AS SUBJECT TO RECALL 12V557000. THE RECALL IS FOR THE SAME MAKE AND MODEL OF VEHICLE WITH THE SAME PART RECALL CALLED FOR CAUSING THE SAME ISSUE AS THE 2011 MODEL RECALL . MY MODEL IS JUST ONE YEAR PRIOR TO THE REFERENCED RECALL. IT APPEARS MERCEDES'S DEFECTIVE PART IS A BIGGER ISSUE THAN THE PREVIOUS RECALL LET ON. FUEL AND VAPOR SHOULD NEVER BE ALLOWED TO ENTER THE PASSENGER CABIN. I RETAINED THE DEFECTIVE PART FOR FURTHER EXAMINATION. I CONTACTED MERCEDES BENZ ABOUT THE ISSUE. I OFFERED TO ALLOW THEM TO EXAMINE THE PART AND ASKED FOR A REIMBURSEMENT OF MY $282.60 (I DID NOT CONDITION THE EXAMINATION ON THE REIMBURSEMENT). THEY REFUSED AND GAVE ME A CORPORATE LEGALESE RESPONSE. SO I TURN TO YOU FOR HELP. THANKS IN ADVANCE.

Seats
Filed Apr 9, 2017116,000 milesMS

PASSENGER SIDE SEAT WARMER OVERHEATING WHEN TURNED ON VERY HOT TO TOUCH AND CAUSING SMOKE IN CABIN.

Engine
Filed Apr 9, 201747,204 milesDC

AFTER ONLY 7 YEARS OF OWNING THE 2010 MB GLK 350, BOTH THE ENGINE MOUNTS AND TRANSMISSION MOUNTS NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3000.00 AT THE DEALERSHIP. THE CAR HAS LESS THAN 50,000 MILES ON IT, MOSTLY CITY DRIVING. THIS CAN PRESENT A SAFETY HAZARD IF YOU ARE DRIVING YOUR VEHICLE IN HIGH SPEEDS; THE ENGINE MAY SHIFT AND BOUNCE ABOUT SO VIOLENTLY THAT VARIOUS PARTS WILL FLY OFF. CONDITION MOSTLY SEEN IN HIGH MILEAGE CARS.

Air Bags
Filed Mar 31, 2017CT

TAKATA AIR BAGS MY FIRST RECALL NOTICE ARRIVED IN FEB 2016, THE SECOND IN MAY 2016. TO THIS DATE, THERE HAS BEEN NO RESOLUTION FOR THE DANGEROUS SITUATION.

Air Bags
Filed Mar 4, 2017MI

THERE IS NO REMEDY YET FOR THIS RECALL. IT HAS BEEN OVER 1 YEAR NOW!!! FEB 11,2016 MANUFACTURER RECALL NUMBER2016020003 NHTSA RECALL NUMBER16V081 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

Air Bags
Filed Feb 23, 2017TX

TAKATA RECALL, HOW CAN I SELL THIS CAR WHEN HAS THIS TYPE OF SAFETY ISSUE. I WAS SENT A LETTER ON AUG 2016 AND THEY HAVE NOT FIXED THE PROBLEM TODATE WHAT ARE MY OPTIONS.

Air Bags
Filed Feb 7, 201791,000 milesTX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 19, 2017CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 22, 2016MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 10, 2016OH

TAKATA RECALL. THIS RECALL IS FAR TOO SLOW. IT IS A DANGEROUS SAFETY ITEM, AND IT IS MORE THAN A YEAR THAT THIS PROBLEM HAS BEEN WELL KNOW. NHTSA MUST COMPEL TAKATA AND THE CAR MANUFACTURERS TO INCREASE PRODUCTION OR OUTSOURCING OF THE DEFECTIVE PARTS. THIS IS SHAMEFUL ON THE PART OF NHTSA, TAKATA AND THE AUTOMOBILE MANUFACTURERS. ALL AIR BAG INFLATORS SHOULD GO TO THE RECALL, AND NONE TO NEW VEHICLES UNTIL THE RECALL HAS BEEN COMPLETED..

Air Bags
Filed Dec 9, 2016FL

TAKATA RECALL. I HAVE MADE MANY REQUEST TO MECEDES BENZ USA TO REPLACE MY DRIVER AND PASSENGER AIR BAGS THAT HAVE BEEN RECALLED. I HAVE NOT BEEN ABLE TO GET THIS DONE.

Air Bags
Filed Dec 9, 2016PA

TAKATA RECALL....WE WERE NOTIFIED OF THIS VEHICLE'S RECALL BECAUSE THE DRIVER SIDE AIRBAG IN FEBRUARY 2016. TO DATE WE HAVE NOT RECEIVED NOTICE THAT A REMEDY FOR REPLACEMENT EXISTS TO EVEN SCHEDULE THE REPLACEMENT OF THIS FAULTY AIRBAG. TEN MONTHS SEEMS LIKE A LONG TIME TO WAIT FOR THIS WORK TO BE DONE. NOTHING HAS OCCURRED BUT WE RARELY DRIVE THIS CAR AT THIS POINT.

Fuel/Propulsion System
Filed Dec 2, 201685,000 milesAZ

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. WHILE DRIVING 60 MPH, FUEL LEAKED FROM THE VEHICLE. IN ADDITION, THE VEHICLE LEAKED FUEL ONTO THE GROUND WHEN PARKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Nov 30, 2016TX

TAKATA RECALL I AM DRIVING EVERY DAY ON BUSY STREET AND HIGHWAY IN HOUSTON, TEXAS WITH UNSAFE CARE. ARE WE LIVING IN USA? MY UNDERSTANDING IS I AM LIVING IN HIGHLY SAFE REGULATION COUNTRY. *TR

Air Bags
Filed Nov 23, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Nov 13, 201684,000 milesCA

EXCESSIVE FUEL SMELL, TURNS OUT IT'S THE FUEL TANK, WAS INFORMED PLASTIC FUEL TANK SEAM IS SPLITTING AND IS NOW A FIRE/SAFETY ISSUE. INFORMED THAT MERCEDES IS AWARE OF THE PROBLEM AND REPLACED MANY DURING WARRANTY PERIOD, BUT NOW SINCE MY WARRANTY IS OVER THIS SAFETY REPAIR WILL COST ME IN EXCESS OF 3,000.00. THIS IS A FIRE HAZARD AND BIG TIME SAFETY ISSUE THAT THE NHTSA NEEDS TO LOOK INTO.

Air Bags
Filed Nov 9, 2016PR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 5, 2016FL

TAKATA RECALL I HAVE CALLED SEVERAL TIMES TO MERCEDES AND NO RESPONSE TO FIXING THIS PROBLEM. I CHECKED MY VIN AND MY VEHICLE IS STILL A PART OF THIS RECALL FOR DEFECTIVE AIRBAGS.

Air Bags
Filed Oct 10, 2016MD

"TAMARA RECALL" I HAVE NOT HAD AN INCIDENT HAPPEN YET, BUT WAS JUST IN AN ACCIDENT AND LUCKY THE AIRBAGS DIDN'T GO OFF. I'M EXTREMELY NERVOUS DRIVING MY CAR NOW, AND MERCEDES IS CLAIMING THEY ARE NOT A PART OF THIS RECALL SINCE THEY HAVEN'T HAD ANY INCIDENTS REPORTED. I AM JUST LOOKING TO GET A RENTAL CAR, UNTIL THIS IS FIXED AND CAN'T SEEM TO GET ANSWERS FROM MERCEDES; BESIDES DENYING THAT MY CAR HAS A RECALL WHEN IT CLEARLY DOES. THEY MAY NOT HAVE ANY INCIDENTS YET, BUT I DO NOT WANT TO BE THE FIRST.

Air Bags
Filed Sep 26, 2016FL

TAKATA RECALL .TWO AIRBAGS DRIVERS AND PASSENGER SIDES. POTENTIALLY CAN EXPLODE SPONTANEOUSLY AND CAN SEVERELY INJURE OR KILL DRIVER AND PASSENGER. STILL DON'T HAVE A SOLUTION. AS A CONSUMER, WHAT AM I SUPPOSED TO DO? I HAVE CONTACTED LOCAL AND HEADQUARTERS MERCEDES BENZ SEVERAL TIMES AND NO SOLUTION WAS OFFERED.

Air Bags
Filed Sep 21, 2016NJ

I RECEIVED A NOTICE FROM MBUSA REGARDING THE TAKATA AIRBAGS IN MY VEHICLE. THE VERY WEEKEND I WENT TO OPEN ROAD MERCEDES IN BRIDGEWATER, NJ. THE SERVICE TEAM SAID THERE IS NO ETA FOR REPLACEMENT AND COULD BE UP TO 2 YEARS. I IMMEDIATELY WENT TO CHECK OUT PRE- OWNED VEHICLES AND REACHED A DEAL THE FOLLOWING WEEKEND WITH THE SALES TEAM WITH A TRADE IN VALUE AND PROVIDED DOWN PAYMENT.. THE MANAGER OF THE DEALERSHIP TOLD ME HIS SALES WAS WORN IN THEIR ESTIMATE AND HE NEEDS TO REDUCE THE TRADE IN VALUE BY 3700 $ DUE TO THE AIRBAGS. THEY SOLD THE VEHICLE AT FULL PRICE, CANNOT FIX IT FOR 2 YEARS BUT WANT TO REDUCE THE PRICE FOR TRADE IN. MBUSA NEEDS TO EITHER FIX IT TIMELY OR GIVE FAIR TRADE IN VALUE FOR A FAULT THAT WAS DUE TO MBUSA. THE DEALERS ARE BLEEDING THE OWNERS OF DEFECTIVE VEHICLES AND TAKING ADVANTAGE.

Air Bags
Filed Aug 9, 2016850,000 milesCA

"TAKATA RECALL' IS THE CURRENT TOP CONCERN TO DATE WITH MY CAR. I WAS SOLD A USED LEMON & WOULD NEVER PURCHASE ANOTHER MERCEDES BASED ON MY EXPERIENCE . I BOUGHT THE CAR IN OCTOBER 2015~ IT HAS BEEN BACK TO THE DEALERSHIP APPROXIMATELY 10 TIMES. SOME VISITS THE CAR WAS THERE FOR 2 PLUS WEEKS. MERCEDES PUT THE WRONG TIRES ON THE CAR CAUSING ALIGNMENT PROBLEMS , TIRES WORE DOWN AFTER 3000 MILES, THERE IS AN UNRESOLVED CONDENSATION LEAK, UNRESOLVED OIL LEAK, & CURRENTLY HAVE A SRS DIAGNOSIS CODE WHICH HAS BEEN LEFT UNDIAGNOSED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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