2010 Mercedes-Benz E550

Routine

Owners filed 68 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
69,000 milesMedian miles at failure

35 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2010 Mercedes-Benz E550 problems

30 of the 68 complaints (44%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags30
000
Suspension22
000
Structure › Body · body and frame3
000
Electrical System3
000
Unknown or Other2
000
Visibility › Sun/Moon Roof Assembly1
000
Structure › Frame and Members · body and frame1
000
Steering1
000
Service Brakes · brakes1
000
Power Train › Automatic Transmission · transmission1
000

3 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module19V010000
Filed Jan 9, 2019288,779 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags › Frontal › Passenger Side › Inflator Module18V043000
Filed Jan 10, 2018132,167 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Unknown or Other
Filed Aug 31, 2026CA

UNKNOWN. I was vacuuming the car and it went dark. Then in the instrument cluster was a PRE-safe warning light, then a PRE-Safe functionality message. Then the car would not start or crank nothing. The car wakes up when I put the key in and after a few seconds goes dark. I saw a recall campaign number 22V-168 and 2022040003. Cannot get help. Vehicle is available for inspection but cannot drive it. I was not even driving the car it was parked. Trying to get manufacturer to check the recall same symptoms. no one has check on it. Tried to get VMI but cannot release to me since I purchased it in 2023. I get no open recalls, from manufacture. I got 6 from NHTSA and 2 from Customer Service recall and then 3 from a dealer. I have no info except I know this was a recall and want help with this please. I need transportation. I am concerned for my safety and if it was driving I wouldn't drive it to dangerous even more with the misinformation plus my safety and others. Thank you for your time.

Electrical System
Filed Sep 3, 2024CA

THE MANUFACTURER REFUSES TO PROVIDE ME WITH THE MAIN FUSE BOX CHART.

Suspension
Filed Feb 24, 2023WV

There is an ongoing issue with the front and rear air shocks. They don't inflate properly. Sometimes they inflate and sometimes they don't. This is a risk because my suspension system is not stable. The problem has been confirmed by Astorg Mercedes-Benz. Yes, the problem has been inspected by an authorized Mercedes-Benz dealership. There was no indication beit warning lamps, messages, etc., before the issue happened.

Structure › Body
Filed Dec 13, 2022GA

The subframe on the back of the car starts to rust and potentially just breaks without warning which can cause loss of control of vehicle. This is an ongoing issue for all w212 Mercedes models.

Structure › Body
Filed Sep 14, 2022FL

Rear control arm attachment to subframe snapped off at the weld during breaking

Electrical System
Filed Sep 2, 2022CA

My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its own and not allowing me to proceed with the flow of traffic. This puts not only me, but the person behind me at risk. I took the car to a mechanic and he stated that there was no recall for this issue but that I should contact you (NHTSA). The mechanic stated that the component that might be failing is the electrical ignition switch, basically telling the car that there is no key in the ignition. There are no warning lights or any other indication. This has happened to me a multiple times. When this happens, since I am not at a complete stop, it shifts to park and grinds my transmission. This causes the car to abruptly stop without having my foot on the brake to warn the drivers behind me.

Structure › Frame and Members
Filed Aug 3, 2022149,200 milesKY

The contact owns a 2010 Mercedes-Benz E-550. The contact stated that while driving approximately 70 MPH, the rear subframe fractured. The contact went across the highway but was able to regain control of the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 149,200.

Suspension
Filed Feb 23, 2022MI

Driving Home Late Going 75 mph in Michigan when hitting brakes the car became unstable felt like it wanted to spin out of control. Hitting brakes at speeds above 30mph made car want to spin out of control.. Took car to MB dealer. Told them car was unsafe to drive and almost killed self hitting brakes.They test drove car and confirmed issue. MB mechanic put car on lift found the left control arm trailing arm bracket welds had rust of the rear suspension cross member subframe!! This has rendered car unsafe and Unoperational !! NHTSA needs to get involved force recall ! We are lucky to be alive!

Suspension
Filed Oct 6, 2021PA

Rear K Frame front part has completely rusted out. Mount ripped trail arm. Both rear tires were ready to shoot off. This was confirmed by a mechanic when the car was being serviced after the check engine light came on one day before taking it to be serviced. The car is not drivable. It only has 60,000 miles on it. It was always serviced at the Mercedes dealers. It appears as a defective part.

Electrical System
Filed Apr 6, 2021125,000 milesSC

THE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT.

Air Bags
Filed Feb 25, 2021NY

BOUGHT THE CAR TWO DAYS AGO THE THE AIR RIDE START LEAKING

Suspension
Filed Jan 7, 202187,000 milesMN

THE CARS AIR SUSPENSION HAS GONE OUT WHILE DRIVING ITS SAGGING TO FENDERS. IT'S VERY DANGEROUS.

Power Train
Filed Oct 6, 2020134,000 milesCO

AT 80MPH, THE FRONT DRIVESHAFT U-JOINT FAILED, WHICH CAUSED A LOSS OF POWER AND A LOUD CLUNKING SOUND. VEHICLE WOULD NOT MOVE ON ITS OWN POWER. TEARDOWN SHOWED A COMPLETELY DESTROYED FRONT DRIVESHAFT U-JOINT, DAMAGE TO HEAT SHIELDING, DAMAGE TO OXYGEN SENSORS, DAMAGE TO THE CATALYTIC CONVERTER, ALONG WITH SUPERFICIAL DAMAGE TO THE BELLHOUSING AND MISSING BRACKETS. FAILURE IS SUSPECTED TO THE GEOMETRY OF THE FRONT DRIVESHAFT, WHICH CONNECTS AT AN ANGLE FROM THE TRANSFER CASE TO THE FRONT DIFFERENTIAL ON 4MATIC-EQUIPPED VEHICLES. THIS INTRODUCES ADDITIONAL STRESS TO THE U-JOINT, MAKING IT PRONE TO FAILURE.

Air Bags
Filed Jul 20, 2020116,000 milesGA

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

Air Bags
Filed Dec 9, 2019119,500 milesIL

FAULTY FRONT AIR SUSPENSION LEAKS AIR

Suspension
Filed Nov 21, 201915 milesGA

CAR WAS BOUGHT IN 2017 WITH 100,000 MILES,EVERYTHING LOOKS GOOD, NO SPECIAL ACTIVITY WITH THE CAR , NO LONG RIDES, JUST INSIDE THE CITY WHEN IT REACHED $120,000 MILES THE TWO REAR AIR SUSPENSION JUST BROKE DOWN FOR NO REASON, THEY HAVE BEEN REPLACED, NOW A YEAR AFTER THE 2 FRONT ONE JUST WENT DOWN FOR NO REASON, VERY BAD SURPRISES WHILE IN THE HIGHWAY FROM AIRPORT HOME THE CAR FELL DOWN THE RED LIGHT TO PULL OVER CAME UP AND IT WAS HARD TO STOP AT THE SIDE OF THE WAY, SINCE THE TIRES AND WHEELS COULDN'T TURN NO WHERE SINCE THE WHOLE FRONT OF THE CAR JUST FELL DOWN SO BAD, VERY DANGEROUS SITUATION

Air Bags
Filed Aug 28, 2019AZ

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT NOTICED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 17, 2019MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Apr 25, 201979,000 milesGA

AIR SUSPENSION LEAKING AND VEHICLE LOWERS IN THE FRONT AFTER BEING PARKED MORE THAN 2 DAYS.

Air Bags
Filed Apr 19, 2019ND

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). VALLEY IMPORTS (402 40TH ST S, FARGO, ND 58103, 701-277-1777) WAS CONTACTED, BUT WERE UNABLE TO PROVIDE THE REPAIR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 2, 2019CO

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jan 14, 2019127,000 milesRI

CAR SUSPENSION WON'T RIDE UP AND DAYS CAR IS TOO LOW PULL OVER ' MALFUNCTION' APPEARS AFTER CAR TRIES RIDING AND FAILS SEEMS TO ONLY HAPPEN WHEN IT'S VERY COLD

Service Brakes
Filed Dec 30, 2018105,000 milesMA

I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE.

Air Bags
Filed Oct 9, 201895,000 milesNY

TAKATA RECALL RECEIVED RECALL NOTICE QUITE AWHILE AGO AND IT IS STILL PENDING

Air Bags
Filed Sep 24, 2018TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND REQUESTED THAT ACTION BE TAKEN TO MAKE THE PARTS READILY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 11/28/18*JB

Suspension
Filed Aug 26, 2018NY

REAR AND FRONT SUSPENSIONS NOT WORKING VERY HARD RIDE

Engine
Filed Aug 13, 2018AR

THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING!

Air Bags
Filed Aug 1, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Jul 1, 201867,000 milesLA

IN MANY MERCEDES BENZ VEHICLES WITH AIR RIDE SUSPENSION THE "AIR STRUTS" FAIL. THIS HAPPENED TO MINE. IT CAN HAPPEN WHILE SITTING STILL OR WHILE DRIVING AT ANY SPEED ON THE ROADS. THE DASHBOARD GOES RED AND TELLS YOU TO STOP DRIVING AS THE SUSPENSION HAS GONE TOO LOW. MY SUSPENSION WENT ALL THE WAY DOWN AND THE FRONT END WAS ONLY A COUPLE OF INCHES OFF THE GROUND. VERY DANGEROUS, AT SPEEDS OF 70 MPH ON THE INTERSTATE THIS COULD CAUSE CATASTROPHIC ISSUES. MERCEDES BENZ HAS KNOW ABOUT THESE PROBLEMS FOR OVER A DECADE AND STILL USE THESE PARTS. WHY HAS NOTHING BEEN DONE ABOUT THIS? THIS IS A VERY DANGEROUS SAFETY ISSUE, THAT COULD CAUSE DEATH OR SERIOUS INJURY TO THE DRIVER, OCCUPANT, OR OTHERS ON THE ROAD.

Air Bags
Filed Jun 12, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561)291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Apr 24, 201893,345 milesTX

MY CAR DROPS OVER NIGHT. SOME DAYS MY FRONT WOULD DROP TO THE FLOOR. SOME DAYS MY REAR AND SOME DAYS THE WHOLE CAR WILL BE ON THE FLOOR.

Air Bags
Filed Apr 24, 201869,000 milesTX

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

Suspension
Filed Feb 21, 201847,000 milesWA

THE REAR SUSPENSION AIR BAGS, SOLENOID DISTRIBUTION VALVE AND AIRMATIC COMPRESSOR REQUIRE REPLACEMENT ACCORDING TO THE MERCEDES DEALERSHIP SERVICE DEPARTMENT. REAR SUSPENSION DROPS NEARLY TO THE GROUND WHILE VEHICLE IS STATIONARY AND VEHICLE IS UNSAFE TO OPERATE.

Suspension
Filed Feb 7, 201895,000 milesMD

AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE.

Unknown or Other
Filed Jan 31, 201884,000 milesCO

THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE MOUNTAINS WHEN IT WAS 10 DEGREES OUTSIDE. IT WILL USUALLY RAISE BACK UP IF YOU TURN THE CAR OFF AND ON SEVERAL TIMES, BUT SOMETIMES IT MAY TAKE MUCH LONGER FOR IT TO RAISE BACK UP. SOMETIMES WHEN I COME OUT IN THE MORNING THE CAR HAS LOWERED AS WELL.

Air Bags
Filed Jan 16, 2018CA

TAKATA RECALL, NO REMEDY HAS BEEN AVAILABLE FOR THE TAKATA AIRBAG RECALL.\]\

Suspension
Filed Jan 9, 201868,000 milesTX

REAR SUSPENSION DROPS OVERNIGHT WHEN TEMPERATURE DROPS 45F. MULTIPLE TIMES DURING WINTER. NOT SEEN DURING SUMMER.

Air Bags
Filed Dec 24, 2017CA

WAITING FOR 2 YEARS NOW FOR AIRBAGS TO BE REPLACED MERCEDES WHERE BOUGHT IT TOLD ME IT COULD TAKE UP TO 10 YEARS TO REPLACE DON'T KNOW WHAT I SHOULD DO.

Air Bags
Filed Dec 20, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF VIRGINIA BEACH, 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (757) 499-3771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 18, 201750,000 milesNY

I RECEIVED NOTIFICATION FROM MERCEDES LAST YEAR THAT I HAVE A DEFECTIVE AIRBAG, BUT THEY HAVE NOT YET RECEIVED THE REPLACEMENT PART. I CALLED ABOUT TEN MONTHS LATER THEY SAID THEY DID NOT HAVE THE PART AND MY CAR IS NOT REALLY AFFECTED, IT WAS A COURTESY NOTIFICATION. I NOW HAVE A NOTIFICATION THAT TK HOLDINGS INC IS FLINGING FOR BANKRUPTCY AND I STILL DO NOT HAVE A REPLACEMENT.

Air Bags
Filed Nov 14, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SMITHTOWN AT (877) 862-7343 (630 MIDDLE COUNTRY RD, ST JAMES, NY 11780) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 13, 201774,980 milesIL

AIR SUSPENSION SYSTEM IS DEFECTIVE

Air Bags
Filed Nov 12, 201737,000 milesCA

TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP

Air Bags
Filed Nov 6, 2017GA

TAKATA RECALL

Air Bags
Filed Oct 31, 2017NE

TAKATA RECALL I WAS NOTIFIED THERE IS A RECALL ON THE AIRBAGS BUT THAT "PARTS ARE NOT AVAILABLE" THAT HAS BEEN MAILED TO ME AT LEAST ON 2 MAILINGS. NOT ACTION HAS BEEN TAKEN BY THE DEALER OR TAKATA. WHY HAVE THEY NOT FIXED THIS KNOW PROBLEM AND DANGEROUS SITUATION? DO I HAVE TO WAIT UNTIL I'M INJURED OR DEAD BEFORE ACTION IS TAKEN? FIX MY CAR!!

Air Bags
Filed Oct 25, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS (6001 34TH ST N, ST. PETERSBURG, FL 33714) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 20, 2017FL

TAKATA RECALL THE DEALERSHIP (FIELDS MERCEDES BENZ, LAKELAND, FL) DOES NOT HAVE PARTS TO PERFORM THE RECALL THAT MY VEHICLE IS LISTED AS NEEDING

Suspension
Filed Sep 22, 201745,567 milesFL

TAPPING IN THE FRONT SHOCK AIR L R

Air Bags
Filed Aug 17, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE, AND DID KNOW WHEN IT WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 30, 201797,000 milesAZ

THIS DESCRIPTION, EXACTLY AS YOU ENTER IT, MAY APPEAR IN A PUBLIC NHTSA DATABASE. DO NOT INCLUDE ANY PERSONAL INFORMATION (NAME, STREET/EMAIL ADDRESS, PHONE NUMBER, SOCIAL SECURITY/DRIVER LICENSE NUMBER, VEHICLE IDENTIFICATION NUMBER (VIN), ETC.).

Complaints 1-50 of 68, newest first, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20172500Routine
20161300Routine
20152300Routine
201416410Routine
201316500Routine
201217400Routine
201161310Routine
2010 — this page68300Routine
20094300Routine
200815300Routine
200737400Routine
20062000Routine

Compare every E550 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 9, 2019. Source: NHTSA Office of Defects Investigation.