Owners filed 15 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
5
0
0
0
Fuel System, Gasoline
3
0
0
1
Wheels
2
0
0
0
Visibility › Sun/Moon Roof Assembly
1
0
0
0
Visibility/Wiper
1
0
0
0
Suspension
1
0
0
0
Service Brakes
1
0
0
0
Power Train
1
0
0
0
3 safety recalls
Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
What owners reported
Newest filings
Visibility/Wiper
Filed Feb 7, 2025CA
The panaramic sunroof had gotten stuck open and gears or something are not engaging at times, sounds like motor grinds and the sunroof slips off track and closed unevenly. Will not open back up.
Fuel/Propulsion System
Filed Jan 23, 2025MD
The seal that connects the fuel level sensor to the fuel tank has failed, allowing fuel to leak onto the top of the tank when it’s filled. This creates a serious risk of fire or explosion. Unfortunately, Mercedes does not offer a remedy unless you pay a prohibitively high fee.
Fuel/Propulsion System
Filed May 3, 2024CA
I filled the vehicle up with gas and it started smelling very strong of gas for the next two weeks and I discovered gas underneath the driver's rear seat... I cleaned up the gas but continued to smell strong fuel Vapors and I'm just below three quarters of a tank the 15-year warranty is over. The Mercedes dealer says that they can't do anything for free and I feel this is a safety issue that needs to be rectified before someone dies in an explosion... no warning lights showed up but it is a common problem on the E-Class due to a cracked fuel filter housing module.
Service Brakes
Filed Jan 15, 2022MI
In the fall of 2021 the car started to received errors related to the ABS control unit that failed preventing 1) antilock braking, control of ESP (limiting poor handling), and cruise control. At the time of the failure, the car only had 31,552 miles and was properly maintained. MB has extended a warranty for several models and years...but even though my 2008 E-Class is not included in the warranty extension, several models (thru 2012) had their warranty extended for 25 years. I have not been able to get a answer why the E-Class after 2006 was excluded. The symptoms and parts diagnosed match the warranty 100%.
Visibility › Sun/Moon Roof Assembly
Filed Jan 8, 2021115,018 milesCT
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SUN ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTH HAVEN (620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) WHERE THE SUN ROOF WAS REPAIRED. THE CONTACT MENTIONED THAT THE RECALL REPAIR WAS COVERED UNDER THE VIN HOWEVER, SHE WAS CHARGED FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,018. PARTS DISTRIBUTION DISCONNECT. ## VIN PASSED ## MERCEDES-BENZ 2008 ##
Fuel/Propulsion System
Filed Sep 30, 2019160,000 milesTX
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVELS AND A STRONG ODOR OF FUEL WAS PRESENT COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL LEVELING SENSOR WAS FAULTY AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNKNOWN.
Fuel/Propulsion System
Filed Jan 3, 2017CA
I HAVE BEEN REPORTED TO HAVE A FUEL LEAK.
Fuel System, Gasoline
Filed Jan 5, 201560,213 milesNC
RELATED TO CASE# EA13003 I RECENTLY PURCHASED A PRE-OWNED 2008 E550 WITH 59K MILES IN DECEMBER 2014. AFTER FILL-UP, I NOTICED A FAINT FUEL SMELL ON THE DRIVERS REAR AREA NEAR THE REAR WHEEL. I HAVE ALSO OPENED UP THE ACCESS HATCH AND NOTICED FUEL SEEPING FROM THE SENDING UNIT. THIS SEEMS TO BE THE EXACT ISSUES I HAVE SEEN IN REGARDS TO CASE #EA13003. THIS SMELL GOES AWAY AFTER THE TANK LEVEL GOES BELOW 3/4. *TR
Suspension
Filed Dec 23, 2014112,018 milesTX
JUST PURCHASED THIS 2008 E550 WITH 100K MILES ON IT. IT WAS INSPECTED AND SAID TO BE A GREAT MAINTAINED VEHICLE WITH NO ISSUES. I WAS DRIVING ON A CITY STREET AND A RED INDICATOR LIGHT CAME ON TELLING ME STOP CAR TOO LOW. CAR WAS IN SPORT MODE WITH THE VEHICLE RAISED BUTTON INDICATOR LIGHT ON. I DROVE BACK TO MY HOUSE AND PARKED THE VEHICLE, AS IT SAT FOR AN APPROXIMATE 1 HOUR I NOTICED IT DROP SIGNIFICANTLY. I TURNED THE VEHICLE ON TOO SEE IF IT WOULD RAISE AGAIN AND THE COMPRESSOR WAS STILL WORKING BUT NO MOVEMENT WAS HAPPENING. I LOOKED IT UP ONLINE AND THERE HAS BEEN NUMEROUS ACCOUNTS OF THESE VEHICLES HAVING THE SAME ISSUE. I JUST SPENT 20K ON A VEHICLE THAT LASTED ME 7 DAYS. THE DEALERSHIP STATED THAT THE FIX COULD COST ME A FEW THOUSAND DEPENDING ON WHAT THEY FIND. THIS IS RIDICULOUS AND SOMETHING NEEDS TO BE DONE FOR ALL OWNERS OF THE AIRMATIC SYSTEMS. THEY ARE FAULTY AND ARE TOO EXPENSIVE TO BE GOING BACK AND FORTH TO THE DEALER TO BE SERVICED. GREAT VEHICLE WITH A HUGE FLAW. *TR
Fuel/Propulsion System
Filed Dec 5, 201380,000 milesMD
TL* THE CONTACT OWNS A 2008 MERCEDES E550. THE CONTACT STATED THAT AFTER REFUELING, A STRONG GASOLINE ODOR WAS PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT INFORMED THE DEALER OF THE PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Fuel System, Gasoline
Filed Dec 3, 201367,174 milesIL
GAS SMELL INSIDE OF THE CAR. *TR
Fuel System, Gasoline1 injured
Filed Oct 21, 201356,000 milesFL
MOST OF THE ENCLOSED QUESTIONS DO NOT APPLY. THE REASON IS THAT ABOUT A YEAR AGO WE STARTED SMELLING "GAS" FUMES IN OUR GARAGE FROM OUR CAR. MY DAUGHTER'S BEDROOM IS ABOVE THE GARAGE. WE ASKED THE DEALERSHIP TO LOOK INTO IT AND THEY SAID THEY DID NOT SEE A PROBLEM. WE STARTED PARKING OUR CAR IN THE GARAGE AGAIN AND MY DAUGHTER STARTED GETTING SICK SHE SAID FROM THE GAS FUMES. IT IS NOW VERY APPARENT THAT THIS MERCEDES E550 IS LEAKING FUMES FROM THE GAS TANK. THIS IS VERY DANGEROUS BOTH FROM AN EXPLOSIVE COMPONENT AND FROM A DAY TO DAY HEALTH/SAFETY ISSUE BECAUSE MANY BEDROOMS ARE ABOVE THE GARAGE LIKE WITH MY FAMILY. THIS NEEDS TO BE LOOKED AT ASAP FROM NHTSA BEFORE SOMEONE DIES. *TR
Power Train
Filed Dec 10, 2011GA
THE CAR STARTED STALLING IN JERK MOTIONS AND STOPPED. IT HAPPENED COUPLE TIMES AND USUALLY HAPPENS AT TRAFFIC LIGHTS OR TRAFFIC JAM PLACES WHERE SPEED IS BELOW 20K. I WAS AFRAID THIS COULD HAVE CAUSED CARS BEHIND HIT ME. LATER AFTER COMPLETELY STOP OF THE ENGINE, I GOT A ENGINE CHECK LIGHT AND WHEN STARTING DRIVING , THE CAR SHOW LOT OF RPM BUT WOULD NOT DISPLACE/MOVE MUCH. THE CAR HAS 45K MILES AND CURRENTLY WITH THE DEALER SERVICE DEPARTMENT. THIS MIGHT BE A TRANSMISSION PROBLEM AND I FEEL THIS MB OF USA & NHTSA SHOULD INVESTIGATE TO GET A RECALL AND SEE IF CUSTOMER'S GET EXTENDED WARRANTY FOR THIS ISSUE. *TR
Wheels
Filed Nov 14, 20115 milesNJ
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E550. THE CONTACT STATED THAT HE HAD EXPERIENCED NUMEROUS TIRE BLOWOUTS DUE TO DRIVING OVER ROAD IRREGULARITIES. THE FAILURES WERE EXPERIENCED WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE COULD ONLY BE EQUIPPED WITH LOW PROFILE RIMS. THE BLOWN OUT TIRES WERE REPLACED, BUT THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 115,000.
Wheels
Filed Sep 20, 200914,441 milesVA
2008 MERCEDES E550 RIM PROBLEM. I HAVE OWNED THIS VEHICLE FOR 8 MONTHS AND HAVE HAD TWO FRONT TIRE BLOWOUTS ON 2 DIFFERENT OCCASIONS FROM HITTING SMALL POT HOLE. THE RIM GETS BENT THEN THE TIRE BLOWS OUT. THE LATEST INCIDENT, A POLICE OFFICER AND I WATCHED MANY VEHICLES DRIVING OVER THE POT HOLE WITH NO PROBLEMS. THE RIMS ARE THE 12 SPOKE THAT COMES STOCK ON THE E550'S. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.