2009 Mercedes-Benz E550

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Vehicle Speed Control1
100
Unknown or Other1
000
Fuel System, Gasoline1
000

3 safety recalls

Part 573 reports
Visibility › Sun/Moon Roof Assembly24V874000
Filed Nov 19, 202433,456 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk. A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility › Sun/Moon Roof Assembly22V954000
Filed Dec 23, 2022131,653 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk. A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility › Sun/Moon Roof Assembly19V918000
Filed Dec 20, 2019747,928 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk. A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

What owners reported

Newest filings
Unknown or Other
Filed Jul 10, 2020NY

JOYSTICK AND CENTER CONSULT IS ALWAYS EXTREMELY HOT

Fuel System, Gasoline
Filed Jan 5, 201441,000 milesTX

PLEASE REFERENCE NHTSA ACTION# PE12001. AFTER FILLING THE CAR WITH GASOLINE, THERE IS A VERY STRONG ODOR OF GASOLINE. THE SMELL OF GASOLINE GOES AWAY AFTER USING ABOUT A 1/4 OF THE TANK. I AM AWARE THAT THIS IS A WIDESPREAD ISSUE WITH E CLASS (W211) VEHICLES AND MERCEDES BENZ HAS BEEN DENYING ANY RESPONSIBILITY. I HAVE NOT TAKEN THE CAR TO THE DEALER YET AND WOULD BE MORE THAN HAPPY TO ALLOW THE NHTSA TO INSPECT MY VEHICLE. *TR

Wheels
Filed Mar 7, 201220,000 milesCA

I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A MAJOR STREET AND WENT OVER A SMALL POTHOLE. THIS RESULTED IN MAJOR FRACTURES ON BOTH OF THE PASSENGER'S SIDE WHEELS. ALL THE EQUIPMENT ON THIS CAR IS ORIGINAL FROM MERCEDES BENZ. THIS IS THE FIRST INCIDENT IN LATE 2010. RECENTLY, I WAS TRAVELING ABOUT 35 TO 40 MILES PER HOUR AND WENT OVER A SMALL POTHOLE ON THE STREET THAT IS ABOUT 6 INCHES IN DIAMETER AND LESS THAN 2 INCHES IN DEPTH, AND RESULTED IN ANOTHER WHEEL FAILURE. I UNDERSTAND THAT POTHOLE DAMAGE IS A NORMAL PART OF WEAR AND TEAR. BUT THIS IS A MAJOR STREET THAT HAS TRAFFIC COUNT OF 75,000+ CAR PER DAY. IF MY CAR IS THIS EASILY DAMAGED IN A PERIOD OF 1 YEAR, I CAN'T EVEN IMAGING HOW MANY CARS WOULD GET DAMAGED ON THIS STRETCH OF ROAD. THEREFORE, I BELIEVE WHEEL FAILURES SUCH AS THIS AT RELATIVELY AVERAGE SPEED AND SMALL POTHOLES, CAN'T JUST BE A RESULT OF NORMAL WEAR AND TEAR. I BELIEVE THIS IS EITHER DEFECTIVE DESIGN OR POOR PRODUCT QUALITY CONTROL. IF MY WHEELS GET DAMAGED AT THIS SPEED, I CAN'T IMAGE WHAT KIND OF DAMAGE OR SAFETY ISSUES IT WOULD CAUSE WHEN I'M TRAVELING ON FREEWAY AT HIGHER SPEED. *TR

Vehicle Speed ControlCrash
Filed Feb 19, 20102,500 milesNY

UNINTENDED ACCELERATION OF MERCEDES BENZ E 350 4 MATIC 2009 MODEL BARELY 3 MONTHS OLD-JUMPED THE CURB WHILE PARKING AND HIT THE WALL 4 FT OVER THE CURB CAUSING DAMAGE TO THE MEDICAL OFFICE WALL AND THE RIGHT FRONT END OF THE CAR. LUCKILY NO ONE WAS HURT. REPORTED TO ALLSTATE CLAIMS, CAR REPAIRED AND INSPECTED BY BENZ DEALER. BOTH THE MB DEALER AND MB HEADQUARTER LETTER STATED THE CAR IS SAFE TO DRIVE. ACCORDING TO MERCEDES BENZ THE CAR CHECKED OUT FINE. THEY SENT ME A LETTER STATING THAT AS WELL. *TR

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20172500Routine
20161300Routine
20152300Routine
201416410Routine
201316500Routine
201217400Routine
201161310Routine
201068300Routine
2009 — this page4300Routine
200815300Routine
200737400Routine
20062000Routine

Compare every E550 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 19, 2024. Source: NHTSA Office of Defects Investigation.