2008 Mercedes Benz C350

Routine

Owners filed 144 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 6 times.

Avoid One of the Mercedes Benz C350 years to avoid: 2.9× the complaints of a typical C350 year. Which Mercedes Benz C350 years to avoid →

When it fails
020k40k60k90k120k200k
70,000 milesMedian miles at failure

99 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2008 Mercedes Benz C350 problems

49 of the 144 complaints (34%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags49
202
Electrical System44
020
Steering16
100
Exterior Lighting · headlights14
010
Engine5
000
Power Train · transmission2
000
Wheels1
000
Visibility › Sun/Moon Roof Assembly1
000
Visibility1
000
Unknown or Other1
000

6 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software22V168000
Filed Mar 18, 202222 vehiclesMercedes-Benz USA, LLC

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Risk. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

Remedy. Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.

Air Bags › Frontal › Passenger Side › Inflator Module17V017000
Filed Jan 10, 2017104,119 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691

Air Bags › Frontal › Passenger Side › Inflator Module16V363000
Filed May 26, 2016258,163 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Air Bags › Frontal › Sensor/Control Module-inactive15V711000
Filed Oct 27, 2015127,504 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.

Risk. The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.

Remedy. MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Exterior Lighting › Tail Lights14V177000
Filed Apr 11, 2014252,867 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.

Risk. Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.

Remedy. Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.

All 6 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Feb 5, 2025AZ

The ESL system malfunction causes either steering lock or ignition switch to fail resulting in a failure to start the vehicle creating safety issues and a failure to reach safe destination. This problem is reported to be an extremely common issue in the Mercedes Benz W204 C-Class models.

Steering
Filed Sep 11, 2023VA

All of a sudden, the car would not start and inserting the key and turning doesn't do anything. Turns out that like many other folks, the Electronic Steering Lock module is faulty and preventing the car from starting. Found out that only the dealer can fix it and mercedes provides the replacement part. The cost is unaffordable at $2200 from the dealer and the part is back ordered and won't be available for approximately 2 months. This is completely unacceptable and mercedes should prioritize and fix this issue as a safety issue with a recall since it completely makes the car non-driveable and nobody but the dealer can fix this, which allows the dealer to charge any amount they like.

Structure › Body
Filed Dec 12, 2022MD

-The rear subframe rusted through and broke. This made the vehicle extremely unsafe to drive. Braking caused the vehicle to veer right and was unsafe to stop. -Both a Mercedes dealership service center and an independent service center confirmed and verified the issue. -The part was inspected by the Mercedes dealership service center and the independent service center. -There were no warning lights or messages. The vehicle started making minor sounds in the rear of the vehicle prior to failure.

Engine
Filed Dec 6, 2022166,000 milesLA

The contact owns a 2008 Mercedes-Benz C350. The contact stated that after the vehicle was turned off, she attempted to restart the vehicle, but the engine failed to turn over. The contact stated that the next day the vehicle started; however, while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights illuminated, and the speedometer started to malfunction. The vehicle was towed to the dealer; however, the contact was unsure if the vehicle was diagnosed. Additionally, the contact stated that on a separate occasion while driving at an undisclosed speed, she noticed that water had started to leak from the sun visor. The contact also heard water moving around on the floorboard. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.

Steering
Filed Aug 31, 202278,000 milesOH

The contact owns a 2008 Mercedes-Benz C350. The contact attempted to start the vehicle however, the vehicle failed to start-up. There were no warning lights illuminated. The vehicle was towed to the dealer. The dealer diagnosed the vehicle Electronic Steering Lock failure. The vehicle was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.

Suspension
Filed Mar 10, 2022VA

The rear subframe is corroded, the rear subframe is a structural part of the car that Mercedes refuses to cover under warranty or issue a recall for even though it is issued under recall in Canada

Electrical System
Filed Mar 8, 2021133,000 milesNY

AFTER A FEW YEARS OF DRIVING THE VEHICLE THE FOLLOWING STOPPED WORKING CAUSING DIFFICULTY DRIVING THE VEHICLE ABS/EPS INOPERATIVE CRUISE CONTROL INOPERATIVE

Electrical System
Filed Feb 1, 2021150,000 milesMO

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL ELECTRICAL FAILURES HAD OCCURRED AND ON SEVERAL OCCASIONS AND THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE FUEL PUMP HOWEVER, THE FAILURE CONTINUED. IT WAS LATER DISCOVERED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY FUSE. NO FURTHER INFORMATION WAS AVAILABLE. ADDITIONALLY, THE PASSENGER'S SIDE HEADLIGHT AND WINDSHIELD WIPERS HAD STOPPED WORKING AND THE SRS WARNING LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER PLAZA MERCEDES BENZ LOCATED AT 11910 OLIVE BLVD, CREVE COEUR, MO 63141 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000.

Unknown or Other
Filed Feb 18, 2020DC

CAR HAS SEVERAL RECALLS BUT DUE TO MY GEOGRAPHICAL LOCATION MB REFUSES TO ASSIST. NOW THE CAR HAS COMPLETELY MALFUNCTION AND HAS BEEN PARKED UP SINCE SEPTEMBER

Air Bags
Filed Oct 10, 2018RI

NHTSA RECALL NUMBER: 16V081, 17V017, AIRBAG WARNING LIGHT COMES ON, MULTIPLE REQUEST TO CORRECT OPEN RECALL. DEALER STATES PARTS ARE NOT AVAILABLE

Air Bags
Filed Sep 12, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). FLETCHER JONES MOTORCARS OF FREMONT (LOCATED AT 5760 CUSHING PKWY, FREMONT, CA 94538, (510) 623-1111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Sep 5, 2018100,000 milesSC

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT STATED THAT THE PARKING LAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BAKER MOTOR COMPANY (1513 SAVANNAH HWY, CHARLESTON, SC) WHERE IT WAS DIAGNOSED THAT THE LAMPS OVERHEATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ** UPDATED 11/1/18*JB

Air Bags
Filed Sep 4, 2018118,000 milesCA

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MALFUNCTIONED. THE CONTACT STATED THAT "SRS MALFUNCTION SERVICE REQUIRED" APPEARED ON THE INSTRUMENT PANEL EACH TIME A PASSENGER OCCUPIED THE VEHICLE. MERCEDES-BENZ OF THOUSAND OAKS (3905 AUTO MALL DRIVE, THOUSAND OAKS, CALIFORNIA 91362) WAS MADE AWARE OF THE FAILURE AND REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

Air Bags
Filed Aug 4, 201880,000 milesTX

TAKARA RECALL STILL HAS NOT BEEN REPLACED, IT HAS BEEN OVER A YEAR. I CALL THE DEALER AND THERE RESPONSE IS "IF I AM SO CONCERNED NOT TO DRIVE THE CAR" I HAVE NO OPTION BUT TO DRIVE IT OS MY ONLY WAY TO WORK. I NEED THIS FIXED BOTH AIR BAGS AND MECHANICALS OF AIR BAGS ARE ON RECALL

Electrical System
Filed Jun 29, 201871,906 milesMA

ON SUNDAY, JUNE 27, UPON RETURNING TO MY CAR I DISCOVERED THAT THE KEY WOULD NOT DISENGAGE THE STEERING COLUMN LOCK TO ALLOW ME TO TURN THE IGNITION SWITCH TO THE ON POSITION OR STEER THE VEHICLE. IN ADDITION, THE GEARSHIFT COULD NOT BE DISLODGED FROM THE PARK POSITION. I CONTACTED AAA. A TEST OF BATTERY REVEALED THAT IT WAS FULLY CHARGED. I WAS ABLE TO MANUALLY DISENGAGE THE GEAR SHIFT AND PLACE THE CAR IN NEUTRAL, HOWEVER, THE CAR WAS UNABLE TO BE LOADED ON TO THE FLATBED TOW-TRUCK, AS THE FRONT WHEELS WERE LOCKED AT AN ANGLE AND I WAS PARKED IN PARKING SPACE, BETWEEN THE SIDEWALK TO MY FRONT AND RIGHT SIDE AND A CAR TO MY LEFT. I WAS FORCED TO LEAVE THE VEHICLE AND FIND AN ALTERNATIVE MEANS OF GETTING HOME. FIVE DAYS AND NUMEROUS ATTEMPTS LATER, AAA WAS FINALLY ABLE TO RETRIEVE MY VEHICLE. CONVERSATION WITH MECHANICS AT MB DEALERSHIP AS WELL AS MB TRAINED PRIVATE MECHANIC IDENTIFIED PROBLEM AS DEFECTIVE ELECTRONIC IGNITION SWITCH (EIS/ EZS) AND ELECTRONIC STEERING LOCK (ESL/ ELV). CONTACTED MBUSA CORPORATE OFFICE AND WAS INFORMED THAT THE FINANCIAL RESPONSIBILITY FOR THE REPAIR (APPROXIMATELY $1,600) WAS MINE, SINCE, DESPITE HUNDREDS OF COMPLAINTS REGARDING SIMILAR MECHANICAL ISSUE, THERE IS NOT A RECALL

Air Bags
Filed May 21, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE NOT UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO DAYTON BEACH MERCEDES-BENZ (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 9, 2018PR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARAGE ISLA VERDE, LLC, AVE. BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, 787-620-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Apr 27, 2018130,000 milesCA

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR. MONTHS AFTER THE ODOR WAS NOTICED, THE VEHICLE BECAME INOPERABLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FUEL ENTERED INTO THE CARBON FILTER AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT PROVIDED.

Air Bags
Filed Apr 14, 2018NC

TAKATA RECALL CAR IS NOW TEN YEARS OLD AND REPAIR IS LONG OVERDUE.

Air Bags
Filed Apr 11, 2018FL

TAKATA RECALL- DRIVER'S SIDE

Air Bags
Filed Mar 27, 2018CA

2008 MERCEDES BENZ 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR DEFECTIVE AIRBAG. *LD *JS

Electrical System
Filed Mar 16, 2018113,000 milesFL

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, A FAMILY MEMBER NOTIFIED THE CONTACT THAT THERE WAS SMOKE COMING OUT OF THE TRUNK. THE CONTACT OPENED THE TRUNK AND NOTICED THAT THE PASSENGER SIDE WAS IN FLAMES AROUND THE TAIL LIGHT ASSEMBLY. THE FIRE DEPARTMENT WAS PRESENT, BUT NO REPORT WAS FILED. THE TAIL LIGHT ASSEMBLIES WERE REPLACED APPROXIMATELY FOUR YEARS AGO PER AN UNKNOWN RECALL BY MERCEDES-BENZ OF SOUTH ORLANDO IN ORLANDO, FLORIDA. HOWEVER, THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Steering
Filed Feb 12, 2018133,000 milesVA

STEERING WHEEL LOCKS WITHOUT WARNING, SHUTTING OFF CONTROL TO THE VEHICLE INSTRUMENT PANEL AND THE GEAR SHIFT. PROBLEM OCCURS WITHOUT WARNING AND CAN CAUSE ACCIDENTS AS WELL AS LEAVE YOU STRANDED WITHOUT AWAY OF STARTING YOUR CAR OR DRIVING IT SAFELY.

Air Bags
Filed Feb 7, 2018TX

TAKATA RECALL. ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. I AM ALSO GETTING A FRONT RIGHT SRS MALFUNCTION SERVICE REQUIRED.

Air Bags
Filed Jan 8, 2018FL

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, (888) 398-3936) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

Air Bags
Filed Dec 27, 201789,000 milesDC

TAKATA INFLATORS RECALL

Air Bags
Filed Dec 8, 201750,000 milesWA

MERCEDES-BENZ OF BELLEVUE FAILS TO SCHEDULE AN APPOINTMENT ON THE VEHICLE, WHERE BOTH THE DRIVER AND PASSENGER AIRBAGS ARE IDENTIFIED TO BE MANUFACTURED BY TAKATA, AND ARE IN IMMEDIATE NEED OF REPLACEMENT.

Air Bags
Filed Dec 2, 2017CA

TAKATA RECALL- MERCEDES BENZ HAS NOT BEEN ABLE TO FULFILL RECALL OF AIRBAG WITH NEW REPLACEMENT FOR MY VEHICLE. I HAVE CALLED THEM AND THEY HAVE NO PLAN IN PLACE TO FIX. I WAS ALSO TOLD THEY HAVE NOT HEARD OF ANY INJURIES TO MERCEDES OWNERS. HOWEVER, THIS DOES NOT MAKE IT RIGHT TO WAIT FOR SOMEONE TO GET INJURED.

Air Bags
Filed Nov 21, 201782,000 milesTX

TAKATA RECALL I HAVE MADE SEVERAL ATTEMPTS WITH MERCEDES GREENWAY TO GET THIS SAFETY ISSUE RESOLVED. I HAVE NOT BEEN OFFERED A SOLUTION. I DO NOT FEEL SAFE DRIVING MY 2008 MERCEDES BENZ C350 UNDER THESE CONDITIONS. THIS IS MY SOLE MEANS OF TRANSPORTATION TO WORK.

Air Bags
Filed Nov 15, 2017FL

TAKATA RECALL - IS FAILING TO PROVIDE REMEDY TO MY DANGEROUS - DEFAULTED AIRBAG

Air Bags
Filed Nov 14, 201789,000 milesCA

'TAKATA RECALL" IN AUGUST 2016 I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE (2016070003) IN THE MAIL. I HAVE CALL SEVERAL MERCEDES BENZ DEALERS AND THEY KEEP TELLING ME THE PARTS WILL NOT BE AVAILABLE UNTIL MARCH 2018. IT'S BEEN MORE THAN A YEAR SINCE THE RECALL AND THE AIR BAGS HAVE NOT BEEN REPLACED.

Air Bags
Filed Nov 13, 201782,469 milesCA

TAKATA RECALL I HAVE CALLED AT LEAST 5 TIMES AND ALWAYS GET TOLD THE "PARTS ARE ON ORDER" NHTSA #16V-363

Air Bags
Filed Nov 10, 201758,000 milesCA

TAKATA RECALL I HAVE RECEIVED SEVERAL NOTIFICATIONS REGARDING RECALL FOR MY MB 2008 C350 RE FAULTY AIRBAGS. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES WHERE I PURCHASED THE WITH NO HELP TO REPAIR. THEY OFFER NO HELP AT ALL. I AM CONCERNED ABOUT DRIVING GIVEN WHAT MAY HAPPEN AND THUS DRIVE VERY LITTLE AND ONLY SHORT DISTANCES. WHAT CAN BE DONE TO GET THIS RESOLVED AND FEEL SAFE DRIVING MY CAR? THANK YOU. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Air Bags
Filed Nov 10, 201749,000 milesCA

THE DEALER IS TELLING US THEY WILL NOT TAKE OUR CAR FOR A TRADE IN AS THE AIR BAGS DO NOT WORK AND NO REPLACEMENT PARTS ARE AVAILABLE. THEY TOLD US ON ONE WILL BUY THE CAR AS THE AIR BAGS DO NOT WORK. WE ARE NOW OUT THOUSANDS OF DOLLARS!

Steering
Filed Nov 9, 201770,000 milesTX

VEHICLE WAS STATIONARY. STEERING COLUMN LOCKED UP AND VEHICLE WOULD NOT START.

Air Bags
Filed Nov 2, 2017CA

TAKATA RECALL. MERCEDES BENZ DEALER UNABLE TO REPLACE RECALLED AIRBAG AS THEY DO NOT YET HAVE REPLACEMENT PART. RECALL HAS BEEN OUTSTANDING FOR 20 MONTHS NOW. NHTSA RECALL NUMBERS 16V081 (FEB 11, 2016) AND 16V363 (MAY 25, 2016).

Air Bags
Filed Nov 1, 2017NE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AT: MERCEDES BENZ , GREENSBORO, NC, 336-856-1552, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 30, 2017TX

TAKATA RECALL THE INFLATORS HAVE BEEN RECALLED AND MB WEBSITE INDICATES THAT SIGNIFICANT DEGRADATION OF THE PROPELLENTS OCCURS IN 6 TO 9 YEARS FOR PEOPLE LIVING IN HUMID AREAS. THE CALL IS 9 YEARS OLD AND IN A HUMID AREA, YET MB REFUSES TO FIX AIRBAG, DEACTIVATE AIRBAG OR PROVIDE ALTERNATIVE TRANSPORTATION. MB IS FORCING ME TO ASSUME THE RISK OF DRIVING A VEHICLE, THEY ADMIT IS LIKELY NOW UNSAFE.

Air Bags
Filed Oct 28, 2017NC

TAKATA RECALL, AIR BAG WARNING LIGHT CAME ON IN MOTION DRIVING IN CITY STREET.

Electrical System
Filed Sep 18, 201728,000 milesCA

VEHICLE FAILED TO START/CRANK AFTER ONLY 28,000 MILES. CAUSE WAS A FAILED ESL (ELECTRONIC STEERING LOCK) PART OF THE ELECTRONIC THEFT SYSTEM THAT TIES WITH THE ELECTRONIC IGNITION SWITCH. THE FAILURE OF THIS PART DISABLES THE CAR AND IS UNUSABLE. THIS ISSUE WITH THIS MODEL, W204 - C-CLASS 300/350, HAS AN ABNORMAL AMOUNT OF REPORTS VIA MERCEDES BENZ INTERNET FORUMS ABOUT THIS VERY FAILURE. 13 PAGES WORTH ON ONE. GIVEN THE LOW AMOUNT OF MILES ON MY VEHICLE, THE FAILURE RATE SEEMS UNREASONABLY HIGH. THE PART FAILURE HAS NOTHING TO DO WITH THE USE/ABUSE OF THE VEHICLE.

Air Bags
Filed Jul 31, 2017TX

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON NORTH (17510 NORTH FWY, HOUSTON, TX 77090, TEL: 281-305-8970) WAS CONTACTED, BUT WAS UNABLE TO REMEDY THE VEHICLE DUE TO THE PARTS NOT BEING MADE AVAILABLE BY THE MANUFACTURER. THE MANUFACTURER WAS ALSO CONTACTED AND NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 25, 2017CA

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACTED STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLETCHER JONES MOTORCARS 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/16/2017*JS *JS

Air Bags
Filed Jul 3, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS), AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALLS REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF ARCADIA AT 101 NORTH SANTA ANITA AVENUE ARCADIA, CA 91006 WHERE THEY CONFIRMED THE PARTS WERE NOT AVAILABLE AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACT ED AND INFORMED THE CONTACT WHAT ZONE THE VEHICLE WAS IN AND THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jun 13, 2017115,000 milesCA

ESL FAILED IN UNLOCKED POSITION, CAR WONT START.

Electrical System
Filed May 27, 201796,077 milesNY

ELECTRONIC STEERING LOCK- CAR WAS RUNNING FINE NO ISSUES PARKED THE CAR WENT BACK OUT TO START LESS THAN AN HOUR AFTER PARKING AND GOT NOTHING DASH CAME ON NO RADIO,NO WINDOWS,NO RELEASE FROM PARK, AND STEERING WHEEL IS LOCKED AND WILL NOT UNLOCK. LEFT STRANDED HAVE TO HAVE A TOW TO CLOSEST MERCEDES BENZ DEALER 45 MILES AWAY....ESTIMATED COST AFTER 310.80 TOW 1200 TO 2000

Electrical System
Filed May 25, 201782,500 milesCA

ELECTRONIC STEERING LOCK (ESL) GOES OUT DAMAGED WITHOUT REASON, HAPPENED ALL OF A SUDDEN TO MY PARKED CAR. CAR SIMPLY WON'T ATTEMPT TO START AND STEERING HIS COMPLETELY LOCKED. ONLY OPTION IS TO TOW IT TO THE SHOP AND A VERY EXPENSIVE REPAIR FIX. THERE ARE THOUSANDS OF CASES ALREADY REGISTERED ON THIS AND IS A COMMON ISSUE WITH THIS PART USED IN MANY MERCEDES CARS.

Electrical System
Filed May 10, 2017113,773 milesCO

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350W. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE VEHICLE SHUT OFF. THE VEHICLE WAS SHIFTED INTO PARK, BUT WAS UNABLE TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,773.

Air Bags
Filed Apr 18, 2017TX

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V711000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 1, 2017TX

KEEP CALLING CAR DEALER BUT ALWAYS TELLING ME "NOT AVAILABLE" AND IT'S HAS BEEN OVER 12 MONTHS

Air Bags
Filed Mar 10, 2017WA

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Complaints 1-50 of 144, newest first, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20201000Routine
20171000Routine
20156400Routine
201413400Routine
201321600Routine
201235500Routine
201126420Routine
201018400Routine
200965700Routine
2008 — this page144630Routine
20076500Routine
200623500Routine

Compare every C350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 18, 2022. Source: NHTSA Office of Defects Investigation.