TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 80 MPH, THE ENGINE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
2008 Mercedes Benz C350 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
I HAVE A 2008 C350 WITH 81,300 MILES. I DROVE THE CAR HOME FROM SCHOOL THURSDAY PARKED IT IN MY PARKING GARAGE WENT OUT THIS MORNING AND IT WOULDN'T START. THE KEY LOCKS AND UNLOCKS THE DOORS THE LIGHTS COME ON AND THE DASH LIGHTS UP. YOU CAN INSERT AND TURN THE KEY BUT THE CAR WILL NOT START. THE STEERING WHEEL IS LOCKED AND THE DRIVE IS LOCKED IN PARK. I TRIED JUMPING AND IT DID NOTHING I DIDN'T THINK THE BATTERY WAS BAD BUT WENT AND HAD IT CHECKED ANYWAYS. THE BATTERY BEING CHANGED. I CHECK THE FUSES THAT ARE ASSOCIATED WITH THE STARTER AND THEY SEEM TO BE OK. I'M NOT SURE WHAT TO DO NEXT AND NOT EXCITED ABOUT HAVING IT TOWED TO THE DEALERSHIP. ANY INFORMATION WOULD BE HELPFUL. *TR
I WAS DRIVING DOWN THE ROAD AND TURNING INTO KING SOOPERS SHOPPING MART WHEN MY CAR JUST DIED. I THOUGHT IT WAS THE BATTERY AND COASTED INTO A PARKING SPOT. I THEN CHECKED MY STEREO AND INTERIOR AND EXTERIOR LIGHTS TO SEE IF IT WAS THE BATTERY. IT WASN'T, THEY ALL WORKED FINE. BUT TURNING THE IGNITION TO START THE CAR DID NOTHING. IT SEEMED THE STEERING WHEEL WAS LOCKED. AFTER PLAYING WITH THE STEERING WHEEL FOR A FEW MINUTES IT UNLOCKED ITSELF AND I WAS ABLE TO DRIVE AGAIN. I CONTINUED TO THE GROCERY STORE BUT BEFORE I GOT THERE IT DID THE SAME THING AGAIN. I DRIFTED INTO A PARKING SPOT AGAIN AND THIS TIME IT WAS DEAD FOR GOOD. I HAD TO GET MY CAR TOWED TO A MERCEDES REPAIR SHOP (SALIMS SILVER STAR). MY MECHANIC SAID IT WAS THE IGNITION SWITCH AND A KNOWN ISSUE WITH MERCEDES. AFTER $1700 ON A CAR WITH LESS THAN 50,000 IT IS FINALLY FIXED. MY LIFE WAS IN DANGER DRIVING A CAR KNOWN TO HAVE IGNITION SWITCH ISSUES. THIS IS CRIMINAL AND I'M LUCKY THE PROBLEM OCCURRED WHILE IN A PARKING LOT AND NOT ON THE HIGHWAY DOING 65. PLEASE RECALL THIS ISSUE AS MERCEDES IS MAKING A FORTUNE OFF OF IT'S CUSTOMERS CHARGING $1700 FOR AN ISSUE THEY CAUSED !!! *TR
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE INSTRUMENT PANEL INDICATORS WERE ILLUMINATED. THE DEALER STATED THAT THE STEERING COLUMN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
ENTER THE CAR AND PUT THE KEY IN. ALL I CAN HEAR WAS LITTLE TICKING SOUND CAME FROM THE STEERING WHEEL AFTER PUTTING THE FOB KEY IN. THE BATTER HAS BEEN CHECKED AND IS OK. SHIFTER WON'T MOVE, THE STEERING WHEEL DOESN'T COME OUT OF ITS LOCK AND THE CAR WON'T START. CONSOLE AND RADIO TURNS ON AND CAR LOCKS/UNLOCKS.THERE ARE MANY OTHERS WITH THESE COMPLAINTS FOR THE SAME YEAR CAR IN THE SAME CLASS BUT NO RECALL HAS BEEN ISSUED. MERCEDES BENZ NEEDS TO COVER THESE PARTS AND REPAIR BECAUSE IT IS SUCH A CATASTROPHIC FAILURE THAT HAS NOTHING TO DO WITH THE USE OR ABUSE OF THE VEHICLE. *TR
ABOUT 3 MOTHS AGO MY CAR WAS UNABLE TO START, MERCEDES BENZ (MB) TECHNICIAN CAME AND DIAGNOSE IT THAT THERE IS AN ISSUE WITH THE ELECTRONIC IGNITION SWITCH(EIS) - THAT IT WAS NOT RECOGNIZING MY KEY. THE TECH. WIGGLE AROUND THE KEY AND WAS ABLE TO CRANK AND START MY CAR. IT NEVER HAPPEN AGAIN UNTIL LAST WEEK (AUGUST 16,2014), THE CAR WON'T START AGAIN. I CALLED MB AND THEY SEND ME A TECHNICIAN AT MY HOUSE, HIS DIAGNOSIS WAS THE EIS ISSUE AGAIN AND THIS TIME HE WAS NOT ABLE TO START MY CAR. HE SUGGESTED THAT IT SHOULD BE TOWED TO THE NEAREST DEALERSHIP. THIS MORNING (AUG. 18, 2014), I TRIED TO START MY CAR AND WIGGLE THE KEY ON THE IGNITION AND I WAS ABLE TO START THE CAR AGAIN. UNFORTUNATELY WHEN I TURNED OFF THE IGNITION, I WAS NOT ABLE TO START IT AGAIN. A FRIEND OF MY TOLD ME THAT THERE WAS A RECALL REGARDING THE EIS OF MERCEDES BENZ C 350 IN 2008. THE MB CAMPAIGN NO. IS 2008020003, MARCH 2008. I CALLED MERCEDES BENZ AND ASKED THEM IF THEY WILL COVER THE COST FOR REPLACING THE EIS. THEIR RESPONSE WAS, THEY WILL NOT BECAUSE MY CAR VIN WAS NOT ONE OF THE CARS THAT IS BEING RECALLED ABOUT THIS EIS PROBLEM. WHY IS MB IS NOT COVERING THE COST, THIS IS THE SAME ISSUE ON THE RECALL REGARDING THE EIS MALFUNCTION THAT WAS SENT IN MARCH 2008. *TR
I HAVE A 2008 MERCEDES BENZ C350. THE REAR PASSENGER TAILLIGHT MALFUNCTIONED CAUSING ME TO BE PULLED OVER BY THE POLICE. MERCEDES BENZ HAS SINCE RECALLED THE FAULTY TAIL LIGHTS AND IS SCHEDULED TO RELEASE REPLACEMENT PARTS TO MB DEALERS NEXT MONTH. HOWEVER, IT SEEMS THE ENTIRE ELECTRICAL SYSTEM IS DEFECTIVE. SOMETIMES THE RADIO STATION CHANGES WHEN I ADJUST THE CABIN AIR TEMPERATURE (AIR CONDITIONER). THE DASHBOARD CONTROL PANEL CONSTANTLY DISPLAYS WARNING MESSAGES ABOUT FAILING HEADLIGHTS AND SIDE MARKERS. ASIDE FROM THE RECALLED PASSENGER TAILLIGHT WHICH IS VISIBLY DIMMER THAN THE DRIVER SIDE TAILLIGHT, THE OTHER LIGHTS APPEARED TO BE WORKING FINE. YESTERDAY THE FUEL GAUGE INDICATOR AND THE COOLANT INDICATOR ON THE DASH CAME ON - THE ANTIFREEZE AND FUEL TANKS ARE BOTH FULL. I HAD A MECHANIC LOOK AT THE LIGHTS, ONLY TO DISCOVER THE PLASTIC HOUSING IS COMPLETELY SINGED AND MELTED IN THE HEADLIGHTS AND SIDE MARKERS, JUST LIKE IT IS IN THE DEFECTIVE RECALLED TAILLIGHT. THE CAR IS ONE OVER-PRICED FIRE TRAP - AT THIS POINT I DON'T FEEL SAFE DRIVING IT. WHAT IS EVEN MORE DISTURBING TO ME, IS THAT MERCEDES BENZ IS WELL AWARE OF ELECTRICAL PROBLEMS WITH THE C CLASS. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE ONLINE - POSTED TO BLOGS AND NHTSA WEBSITE. MERCEDES IS TRYING TO PIECE-MEAL OUT A REMEDY. MEANWHILE, THIS IS A BIG SAFETY ISSUE! WHEN WILL NHTSA RECALL THE ENTIRE MERCEDES C CLASS LINE DUE TO DEFECTIVE ELECTRICAL ISSUES? *TR
THE REAR PASSENGER TAIL LAMPS ARE DIMMING TO ABOUT HALF THE NORMAL STRENGTH. THE BULBS ARE ALL FINE, BUT I AM GETTING NOTICES ON THE DASH THAT THE LIGHTS NEED TO GET CHECKED. I CHECKED THE REAR LIGHT HARNESS AND IT APPEARS THE ELECTRICAL CONNECTOR HAS MELTED SO THAT IT CAN'T BE REMOVED FROM THE COMPONENT THAT ACTUALLY HOLDS THE BULBS. I AM CONCERNED THAT THIS MIGHT BE A FIRE HAZARD. THE ELECTRICAL FAILURE ALSO SEEMS TO BE AFFECTING THE HORN. THERE ARE TWO HORNS ON THIS CAR. ONE IS ON THE DRIVERS SIDE AND ONE ON THE PASSENGER SIDE. THE PASSENGER SIDE HORN IS NOT FUNCTIONING. IT APPEARS LIKE THERE IS WEAK TO NO ELECTRICAL POWER ON THAT SIDE OF THE CAR. THIS IS EXTREMELY DANGEROUS TOO AS I CAN'T WARN OTHER CARS ON THE ROAD IF NEEDED. *TR
MY RADIO PLAYS BUT SMELL LIKE SOMETHING IS BURNING WHEN I TURN IT ON (WIRES) RADIO STILLS PLAYS BUT SCREEN GOES IN AND OUT WAS TOLD I NEED NEW RADIO BUT WAS NEVER TOLD THAT RADIO MAY CATCH ON FIRE . *JS
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION. UPON INSPECTION, IT WAS FOUND THAT THE WIRES HAD MELTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEARER WHO STATED THAT THE HEAD LAMP BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
AN ERROR MESSAGE WAS DISPLAYED AFTER DRIVING A SHORT DISTANCE. THE ERROR INDICATED A FAILURE IN THE LEFT TAIL LIGHT AND A BURNING SMELL. ON INVESTIGATION I FOUND A BURNED AREA OF THE TAIL LIGHT ASSEMBLY GROUND WIRE CONNECTOR. I REPLACED THE BULB HOLDER AND WIRING CONNECTOR. THIS DID NOT FIX THE PROBLEM. ON FURTHER INVESTIGATION I FOUND THAT THE SAME ISSUE WAS PRESENT ON THE RIGHT SIDE TAIL LIGHT. I ALSO FOUND THAT MOST OF THE LIGHT BULBS ON EACH SIDE WERE VERY DIM. THIS CAR IS UNSAFE TO DRIVE IN ITS CURRENT CONDITION. THE LOCAL MERCEDES DEALER STATED THEY WERE NOT AWARE OF ANY KNOWN ISSUE WITH THE TAIL LIGHTS AT THE TIME I BOUGHT THE REPLACEMENT PARTS. *TR
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT LATER NOTICED SMOKE COMING FROM THE INTERIOR TRUNK AREA. THERE WERE NO FLAMES PRESENT HOWEVER, THE WIRING HARNESSES FOR BOTH TAILLIGHTS WAS FOUND TO BE BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
THE BRAKE LIGHT (DRIVER SIDE) WAS MALFUNCTIONING AND GIVING MULTIPLE INDICATOR WARNINGS ON THE DASH COMPUTER. AFTER CHECKING TO SEE IF IT WAS A FAULTY BULB... THE HARNESS CONNECTING TO THE TAILLIGHT HOUSING WAS BURNT AND MELTED. THE TAILLIGHT BULB HOUSING WAS BRITTLE AND WAS BURNT AS WELL. THE DEALERSHIP SAID THEY KNOW OF NO SUCH RECALLS AND ARE REPLACING THE TAILLIGHT BULB HOUSING AND REPLACING THE BURNT HARNESS. (435.00) THEY ALSO SAID THAT THE COMPUTER MODULE IS BAD BECAUSE IT IS TELLING THE BRAKE LIGHT TO STAY ON. THEY ARE NOT SURE WHICH OCCURRED FIRST. THIS IS ANOTHER 1000.00 REPAIR. I HAVE RESEARCHED THIS ISSUE ONLINE AND THERE ARE MANY OTHER MERCEDES C-SERIES VEHICLES HAVING THE SAME ISSUE. MOST EXPERTS THINK THE GAUGE OF THE WIRING IS NOT ACCEPTABLE TO THE LOAD OF CURRENT. THIS IS A SAFETY HAZARD AND IS NOT LOOKING LIKE AN ISOLATED INCIDENT. THANK YOU FOR YOUR SUPPORT ON THIS MATTER. *TR
RIGHT REAR BRAKE LIGHT BURNED AT CONNECTOR CAUSING BRAKE LIGHT FAILURE AND POSSIBLY CAUSED SMALL FIRE. *TR
WHEN THE KEY WAS PLACED IN THE IGNITION, THE KEY WAS NOT RECOGNIZED. THE CAR WOULD NOT START AND THE STEERING WHEEL REMAINED LOCKED. A MESSAGE ON THE DASH ADVISED TO REMOVE THE KEY. THIS WAS NOT A BATTERY ISSUE. THE LIGHTS, RADIO AND CAR LOCKS WORKED FINE. THE CAR HAS BEEN TOWED TO THE DEALERSHIP AND I AM WAITING FOR THE OUTCOME. IT IS INTERESTING THAT THE TOW COMPANY THAT PICKED UP MY VEHICLE ADVISED ME THAT THEY HAD TOWED APPROXIMATELY 30 MERCEDES IN THE LAST 2 WEEK AND THAT APPROXIMATELY 20 OF THEM WERE EXPERIENCING THE SAME COMPLAINTS. PRIOR TO THIS OCCURRENCE, THE WEATHER HAD BEEN UNUSUALLY COLD, DOWN TO THE SINGLE DIGITS. ON THE MORNING OF THE INCIDENT, THE WEATHER HAD WARMED UP. I HAVE BEEN READING THAT THE TROUBLE MAY BE CAUSED BY THE ELECTRONIC IGNITION SWITCH. *TR
AFTER PARKING MY C350 I NOTICED SMOKE COMING FROM THE TRUNK ON THE PASSENGER SIDE. I OPENED THE TRUNK TO DISCOVER THE SOURCE OF THE SMOKE WAS THE TRUNK FUSE BOX PANEL. I REMOVED THE PANEL AND FOUND THAT THE TAILLIGHT ASSEMBLY WAS SMOKING. FOLLOWING THE REMOVAL DIRECTIONS IN THE OWNER'S MANUAL, I REMOVED THE MULTI-PIN CONNECTOR AND NOTICED THAT THE HOUSING AROUND THE BROWN CONDUCTOR WAS COMPLETELY MELTED AND CORRODED. THERE WAS A DISTINCT SMELL OF BURNING PLASTIC. I THEN DROVE HOME WITH THE PASSENGER TAIL LIGHT ASSEMBLY DISCONNECTED FOR FEAR OF FURTHER DAMAGE OR AN ELECTRICAL FIRE. LUCKILY I WAS NOT PULLED OVER NOR DID I CAUSE AN ACCIDENT DUE TO INACTIVE BRAKE/REVERSE LIGHTS. ONCE HOME, I DETERMINED THAT THE BURNED AND CORRODED CONDUCTOR MUST BE THE GROUND CONNECTION. I BELIEVE THAT THE GROUND CABLE IN THE TAIL LIGHT HARNESS IS NOT OF HEAVY ENOUGH GAUGE TO HANDLE THE CURRENT THAT PASSES THROUGH IT UNDER NORMAL CONDITIONS. HERE IS THE MATH: EACH BULB IS 21W. IF YOU ARE AT A STOPLIGHT AT NIGHT WITH YOUR HEADLIGHTS ON AND YOU'RE TURNING RIGHT, THERE WILL BE 5 BULBS ACTIVE (PER SIDE). THIS IS A TOTAL OF 105W. AT 12V, 105W TRANSLATES TO ABOUT 9A. THE RECOMMENDED WIRE GAUGE IS 16-18 AT THIS LEVEL OF CURRENT. THE BROWN WIRE IN THE TAIL LIGHT HARNESS IS AN 18 GAUGE WIRE I BELIEVE. THIS WIRE IS RIGHT AT ITS LIMIT FOR CURRENT HANDLING. WE KNOW THAT IN THE REAL-WORLD, CURRENT CAN EASILY EXCEED THEORETICAL LIMITS, SO ENGINEERS OFTEN OVER-SPEC WIRE TO BE TOTALLY SURE THAT A CIRCUIT WILL NO
THE ONBOARD COMPUTER INDICATED THAT THE R REAR TURN SIGNAL HAD FAILED. VISUAL INSPECTION OF THE WIRING INSIDE THE TAIL LIGHT ASSEMBLY SHOWED THAT THE CONNECTOR FOR THE ELECTRICAL WIRING HARNESS WHICH DELIVERS POWER TO THE TAIL LIGHTS HAD MELTED. THIS CAUSED DAMAGE TO THE BULB, CARRIER, PLUG AND SOCKET PARTS. ALL NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE ON THE C CLASS MERCEDES FOR THIS MODEL YEAR. *TR
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT THE REAR TAILLIGHT FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER'S SIDE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 73,000.
IN THE C300 AND C350 MODELS, THERE HAS BEEN AN ON-GOING ISSUE WITH STEERING WHEEL LOCKS. MERCEDES BENZ HAS DONE NOTHING TO CORRECT THIS OR CHANGE THE PART THAT HAVE BEEN FAULTY, DUE TO THIS PROBLEM THIS CAN LEAVE AN INDIVIDUAL STRANDED WITH OUT ANY WARNING AS IT JUST HAPPENS OUT OF NO WHERE. MY VEHICLE IS UP TO DATE ON ALL IT'S MAINTENANCE, AND OUT OF NO WHERE IT JUST WOULDN'T START AND IT WASN'T THE BATTERY IT WAS THE STEERING WHEEL LOCK (PART #2019005912). THIS IS UNACCEPTABLE AS IT'S BEEN A PROBLEM FOR MANY YEARS ONT EH C300 AND C350 MODELS. *TR
STARTED GETTING NOTIFICATIONS ON DASH THAT A LIGHT BULB WAS OUT IN THE LEFT TAIL LIGHT. UPON FURTHER INSPECTION, THE BROWN GROUND WIRE HAS MELTED PLASTIC AROUND IT ON BOTH THE MALE AND FEMALE SIDE OF THE CONNECTOR AND ALL OF THE BULBS HAVE CORROSION FROM A BAD CONNECTION OR ARCHING ON THE CONNECTORS. *TR
ALL EXTERIOR LIGHT BULBS KEEP BURNING . -SEAT BELT STAYS ON EVEN IS USED. AIR BAGS COMES ON AND OFF. THE ENGINE MAKES LIKE HIGH IDOL NOISE LIKE THE CAR WANTS TO MOVE EVEN ITS BRAKE. *TR
ALL RIGHT REAR LIGHTS FAILED. STARTING TO GET MESSAGES OF REAR LEFT LIGHTS FAILING, BUT NON HAVE ACTUALLY FAILED YET. I TOOK OFF THE BACK PANEL IN THE TRUNK TO CHANGE THE BULBS AND FOUND THE WIRING HAS MELTED THROUGH THE PLASTIC HOUSING UNIT, IT LOOKS LIKE THE WIRES AND THE UNIT HAVE BEEN BURNED. AFTER TAKING THE CAR TO THE DEALER, HE SAID IT WAS STARTING TO HAPPEN TO THE LEFT SIDE OF THE CAR TOO. THIS IS COSTING ME $500 FOR THE ENTIRE REPLACEMENT! I'VE READ SO MANY COMPLAINTS ABOUT THIS SAME ISSUE. I'M AMAZED THAT THERE HASN'T BEEN A RECALL ISSUED YET. BURNING UP WIRES IN THE TRUNK HAS TO BE A SAFETY HAZARD! *TR
KEEP GETTING THE "CHECK RIGHT REAR TAIL AND BRAKE LAMP", "CHECK RIGHT REAR SIDEMARKER LAMP", AND "CHECK RIGHT REAR TURN SIGNAL". THE BLINKER WILL WORK FINE, THEN AFTER 10 MINUTES OF DRIVING IT BLINKS VERY FAST AND THE WARNING LIGHT COMES ON. SOMETIMES NONE OF THE LIGHTS ON THE RIGHT REAR PANEL WILL TURN ON, SOMETIMES THEY WILL. OR THEY WILL WORK FOR 10 MINUTES AND THEN GO OUT ALONG WITH THE WARNING SIGNS. I LOOKED AT THE BULBS TODAY TO SEE IF ANY WERE BURNED, AND THE HARNESS WAS BURNED AND BROWN! I HAVE SMELLED SMOKE A FEW TIMES WITHIN THE LAST MONTH AS WELL. THIS ISSUE IS GETTING WORSE. THIS IS AN EXTREME SAFETY HAZARD AND MUST BE FIXED IMMEDIATELY. PLEASE ADVISE! *JS
REAR LIGHT FAILURE DUE TO MELTING. THIS FAILURE IS SEEN ON THE RIGHT TAIL LAMP ASSEMBLY. SOME OF THE ELECTRICAL PARTS ARE MELTED IN THIS ASSEMBLY. *TT
HTTP://JAMAICA-GLEANER.COM/GLEANER/20130717/BUSINESS/BUSINESS81.HTML HAVING THE SAME PROBLEM WITH THE ELECTRICAL PASSENGER REAR LIGHTS - WIRE HARNESS IS BURNT AND NOT WORKING . SPOKE WITH MB DEALERSHIP/SERVICE DEPT , THEY SAID I WILL NEED TO HANDLE THE REPAIR OUT OF MY OWN POCKET . I CAN NO LONGER DRIVE MY CAR AS THE REAR BRAKE LIGHTS/SIGNAL ARE NOT OPERATIONAL AND NO FUNDS FOR THE REPAIR . THIS IS A SAFETY ISSUE TO THE CONSUMERS AND NEED TO BE RECALL IMMEDIATELY !!! *TR
RIGHT TAILLIGHT FAILURE. THE ENTIRE TAILLIGHT IS NOT WORKING SO I REMOVED THE COVER IN MY TRUNK TO LOOK IF ANY OF THE BULBS WERE BLOWN. WHEN I REMOVED THE COVER IT SMELT LIKE SOMETHING WAS BURNING. AFTER FURTHER EXAMINING THE TAILLIGHT ASSEMBLY YOU CAN SEE WHAT THAT THE WIRES WERE EITHER BURNT OR SHORTED OUT AND THE PLASTIC CONNECTORS HAVE A BROWN TO BLACK FILM ON THEM. NOT SURE IF THIS HAS BEEN A RECENT ISSUE BUT WANTED TO SEE IF THIS WAS SOMETHING WAS BEING INVESTIGATED AS A POTENTIAL RECALL. *TR
WARNING LIGHT CAME ON TO CHECK RIGHT SIDE TAIL AND BRAKE LAMPS. WARNING SIGN TO ALSO CHECK RIGHT TURN SIGNAL. IT APPEARS THAT THESE COME ON AFTER DRIVING ABOUT 30S-1MIN. WHEN OPENED UP THE RIGHT BACK LIGHT KIT, THE PLASTIC HARNESS HOLDING THE BULBS AND WIRES IS BURNING SLIGHTLY AND SLIGHTLY CHARRED. LIGHT BULBS ARE WORKING AS THEY DO INITIALLY TURN ON, BUT THEN GO OFF AFTER 30S-1MIN. ALSO LIGHT COMES UP ON CHECK REAR LEFT TAIL AND BRAKE LAMPS. BUT THESE WORK FINE, AND THE LEFT BACK LIGHT KIT PLASTIC HARNESS APPEARS NORMAL AND FINE. *TR
INSIDE DASH WARNING SAYING "CHECK REAR RIGHT SIGNAL LIGHTS" AND RIGHT SIGNAL FLASHES QUICKER THAN NORMAL. UPON INSPECTION, LIGHTS WERE WORKING BUT BULB HOLDER INSIDE LIGHTS AND CONNECTION HARNESS WAS MELTED WHERE THE BROWN WIRE WAS. UNABLE TO REMOVE HARNESS OUT BECAUSE THE CONNECTOR WAS MELTED ON. SMELLED LIKE FRESH BURNT PLASTIC. SEVERE FIRE HAZARD! *TR
STARTED OFF AS A RT. TAIL LIGHT MESSAGE, A STRANGE FLASHING RT. TURN SIGNAL ( RAPID FLASHING). AS I WENT TO INSPECT THE TAIL LIGHT BULBS, I FOUND THE LIGHT ASSEMBLY PLATE MELTED AT THE CONNECTOR TO THE LIGHT PLATE. THE BROWN WIRE WAS SO HOT FROM THE EVIDENCE THAT IT MELTED THE PLASTIC ALL AROUND. THE BROWN WIRE IS FRIED BLACK. COULD HAD STARTED A FIRE. *TR
DRIVER SIDE BULB BURNED OUT. REPLACED BULB. AFTER FURTHER INSPECTION NOTICED THE PASSENGER SIDE LIGHTS DIMMER THAN RIGHT SIDE. REPLACED THE PASSENGER SIDE BULB WITH NEW ONE BUT REMAINED DIM. NOTICED THAT BULB ASSEMBLY GETS VERY HOT AND ALSO NOTICED A DARK SPOT THAT APPEARS TO BE INDICATION OF BURNING LIKE A SHORT CIRCUIT. *TR
AFTER RECEIVING SEVERAL DASHBOARD WARNING MESSAGES AND, I WENT INTO HIGGENBOTHOM MERCEDES IN JACKSON, MS ON 10/12/12 MY VEHICLE WAS DIAGNOSED AS NEEDING A RIGHT REAR CONTACT PLATE AND HARNESS IS SHORTED OUT. ABOUT A WEEK IN A HALF AGO MY LIGHTS ON RIGHT SIDE (BOTH FRONT AND BACK TAIL LIGHTS) WILL FLASH ON AND OFF PERIODICALLY WHEN MY LIGHTS ARE IN THE AUTO POSITION AND THE ENGINE IS OFF. MY DAUGHTER EMAILED ME AN ARTICLE MENTIONING A POSIBLE DEFECT SO I CALLED MERCEDES AND WAS TOLD TO CONTACT MY DEALERSHIP TO GET AN ESTIMATE AND THEN CALL THEM BACK AND A CASE MANAGER WOULD CONTACT ME IN 24 HOURS. I TOOK MY VEHICLE IN 07/24/13 THEY DIAGNOSED THE CAR WITH NEEDING RIGHT TAILAMP BULB HOLDER PLATE. I CONTACTED MERCEDES AGAIN YESTERDAY AND TOLD THEM ABOUT THE DIAGNOSIS AND SPOKE TO A CASE MANAGER AND WAS TOLD THAT THERE ARE NO RECALLS AT THIS TIME AND THEY ARE STILL IN NEGOTIATION WITH NHTSA AND I CAN HAVE THE VEHICLE REPAIRED BUT MY VEHICLE IS NO LONGER UNDER WARRANTY, BUT AFTER FINDING MY PREVIOUS INVOICE I'M CONFUSSED AS TO WHAT REALLY NEED TO BE REPAIRED BECAUSE THAT IS CLEARLY 2 DIFFERENT DIAGNOSIS, BUT AT BOTH TIMES I WAS TOLD THE PARTS HAD BURNED OUT. I THINK MERCEDES SHOULD ISSUE A RECALL AND SOON BEFORE THERE ARE INJURIES OR FATALITIES SINCE THEY SAY NON HAS BEEN REPORTED AS OF NOW. *TR
REAR DRIVERS SIDE AND PASSENGER SIDE TAIL LIGHTS (BRAKE LIGHTS, TURN SIGNALS, AND RUNNING LIGHTS) ARE NO LONGER FUNCTIONING. UPON INSPECTION, LIGHTS ARE BARELY FUNCTIONING OR NOT FUNCTIONING AT ALL WITH NO INDICATION OF FAULTY BULBS OR FUSES, AND WIRING HARNESS CONNECTING THE TAIL LIGHTS TO THE ELECTRICAL SYSTEM IS EXTREMELY HOT. *TR
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT THE INSTRUMENT PANEL CAUGHT ON FIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE RADIO AND THE WIRING NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 109,000. *TR
PASSENGER SIDE TAIL LIGHT IS CONSIDERABLY DIMMER THAN THE DRIVER SIDE. AFTER EXAMINING THE PASSENGER TAIL LIGHT, I NOTICED THAT THE CONNECTOR OF THE WIRE HARNESS CONNECTED TO THE HOUSING THAT IS HOUSING ALL THE BULBS IS PARTIALLY MELTED AND IT IS EXTREMELY HOT WHEN THE LIGHTS ARE ON. I ALSO CHECKED THE DRIVER'S SIDE AND IT LOOKS LIKE THE EXACT SAME THING IS HAPPENING ON THERE, TOO, BUT SO FAR TO A LITTLE LESSER EXTENT. LOOKS A LOT LIKE A FIRE HAZARD! *TR
MY RIGHT TAIL LIGHT HAD BEEN DIM FOR AWHILE.I DO REMEMBER FROM TIME TO TIME SMELLING A FAINT ELECTRICAL BURN SMELL BUT DIDN'T KNOW WHERE IS WAS COMING FROM. FINALLY WHEN IT WENT OUT, I PULLED THE LAMP ASSEMBLY WHICH HAS WHAT LOOKS LIKE A CIRCUIT BOARD WHERE THE BULB MOUNTS. THE COPPER "TRACES" WERE FRIED. I TOOK IT TO THE DEALERSHIP AND THEY SAID "SORRY, IT'S OUT OF WARRANTY, BUT WE WILL BE HAPPY TO SELL YOU ONE". I SAID "NO THANKS, IT WILL JUST FAIL THE SAME WAY". SO I TOOK IT HOME AND REPAIRED IT PROPERLY. NOW WORRIED THE OTHER ONE WILL DO THE SAME. *TR
MERCEDES C350 2008 52,000 MILES.CAR SUDDENLY WOULD NOT START. LIGHTS WORKED, CONSOLE SCREEN CAME ON, NAVIGATION SCREEN POPPED UP. IT WASN'T BATTERY,NOT BOTH CAR KEYS.CANNOT GET OUT OF PARK,STEERING WHEEL LOCKED. HAD TO TOW TO NEAREST DEALERSHIP 70 MILES AWAY. BAD STEERING WHEEL LOCK (ICM)IGNITION CONTROL REPLACEMENT COST $1500. MECHANIC PRIOR LOOKED AND TRIED ORDERING PART. WOULDN'T SELL IT TO HIM BECAUSE IT WAS SUPPOSABLE A RECALLED PART!? DEALERSHIP SAID NO RECALL OR WARRANTY, OUT OF POCKET. THEN WHEN INFORMED REPAIR DONE, I WAS TOLD COMMAND CONTROL NOT WORKING $500 TO FIX. I BOUGHT MERCEDES BECAUSE ITS SUPPOSE TO BE RELIABLE.VERY DISAPPOINTED. GOING BACK TO BMW ACCORDING TO MB BLOGS IT IS A COMMON ISSUE WITH 2088 C CLASS. THERE'S A BULLETIN NOTICE ON THIS ISSUE ALSO CALLED EIS !! *TR
JUST SAW ON THE INTERNET THE INVESTIGATION ON 2008 C350 AND FAULTY BRAKE LIGHTS. EVER SINCE ABOUT 2009-2010 WE'VE BEEN PLAGUED WITH ELECTRICAL PROBLEMS WITH THIS CAR, BUT ALWAYS WE GET WARNINGS ABOUT THE TAIL BRAKE LIGHTS. WE'VE HAD THE CAR TO THE DEALER MULTIPLE TIMES, AND HAVE HAD SEVERAL EXPENSIVE REPAIRS CHANGING OUT BOARDS. STILL....EVERY TIME YOU START THE VEHICLE YOU HAVE TO CLEAR THE TAILLIGHT ERROR MESSAGES. TO BE FAIR WE'VE NOT HAD ANY BURNING OR MELTED PARTS, MAYBE WE'VE JUST GOTTEN LUCKY. BUT THERE IS DEFINITELY SOMETHING WRONG WITH THE DESIGN/MANUFACTURE OF THE SYSTEM. PLEASE INVESTIGATE FURTHER AND IF WARRANTED START A RECALL!!!! *TR
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000. *TR
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C 350. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT THEN SHIFTED INTO DRIVE BUT STILL, NO RESPONSE. THE CONTACT HAD TO RESTART THE VEHICLE TO IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER DID NOT PERFORM A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
I REALLY NEEDED MB TO COME THROUGH FOR ME IN MY SITUATION. I'M A LOYAL OWNER OF MERCEDES BENZ (TWO CARS IN THE PAST 4 YEARS). MY MOST RECENT PURCHASE, THE C350 SPORT, CAME DOWN WITH A TRANSMISSION BREAKDOWN LAST WEEK AFTER 3 YEARS AND JUST 86K MILES. I HAD THE CAR TOWED TO THE EUROMOTORS, GERMANTOWN MD JUST TO BE TOLD THAT I WAS GOING TO HAVE TO PAY ABOUT $10 K IN REPAIRS. I BECAME A MB CUSTOMER BECAUSE OF YOUR CRAFTSMANSHIP REPUTATION. I NEVER EXPECTED A POWERTRAIN ISSUE SO EARLY IN THE LIFE OF SUCH A GREAT CAR. THEIR SERVICE DEPARTMENT DIAGNOSED MY CAR AS NEEDING A NEW TRANSMISSION BUT ARE NOT WILLING TO OFFER A COURTESY REPAIR ON MY CAR BECAUSE MY REGULAR SCHEDULED SERVICES HAD NOT BEEN COMPLETED BY THEM OR SINCE 38K MILES. AS THE GM OF EUROMOTORS GERMANTOWN I'M WRITING TO ASK FOR YOUR HELP IN MY UNIQUE SITUATION. I'M SURE YOU ARE ALSO A MERCEDES BENZ OWNER OR DRIVER AND IN THAT CASE HOW WOULD YOU FEEL AS THE OWNER OF BRAND THAT HAS BE PORTRAYED AS ONE OF THE FINESSE CAR COMPANIES AROUND BASED ON CRAFTSMANSHIP AND RELIABILITY FACTORS TO JUST GET HIT WITH A TRANSMISSION PROBLEM IN LESS THEN 4 YRS AND 86K MILES. I WISHED MB STOOD BEHIND THEIR PRODUCTS AS ADVERTISED, I GUESS I MADE A BIG MISTAKE WHEN I LEFT BMW TO BECOME A MERCEDES OWNER. *TR
IN MY 2008 MERCEDES C350 MY AIRBAGS FAILED TO DEPLOY IN A HEAD ON CRASH AT 50 MILES PER HOUR, THE CAR HAD 18,000 IN DAMAGE AND NO AIRBAGS WENT OFF. *TR
CATASTROPHIC TIRE FAILURE ON NEW (500MI) CONTINENTAL CONTISPORT3 . LEFT FRONT TIRE (225/40/ZR18).. ON I-80 WEST END TOLL BOTH. SOUDED LIKE EXPOSION, NO POTHOLES IN ARES PER ITR CONCESSION COMPANY. *TR
2008 C350 DRIVER SIDE MIRROR IS VIBRATING, ESPECIALLY ON THE HIGHWAY, SEEMS LIKE ALL THE C-CLASSES ARE DOING THIS INCLUDING LOANER CAR. ADVISED MB AND THEY SAY IT IS NOTHING OUT OF THE ORDINARY, BUT THEY DO NOT HAVE THE SAME PROBLEM ON THE E-CLASS AND R-CLASS. *TR
MY SUNROOF ON MY MERCEDES 2008 C350 EXPLODED. I WAS MERGING ON I220 N, THERE WAS NO TRAFFIC. BEFORE I COULD ACCELERATED ONTO THE INTERSTATE, I HEARD AN EXPLOSION. I DID NOT KNOW WHAT HAD HAPPEN AND THEN GLASS STARTED FALLING ON ME. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Mercedes Benz C350 → · Every C350 year → · How the figures are calculated →