2021 Keystone Springdale

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body2
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems21V708000
Filed Sep 13, 202195,885 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

What owners reported

Newest filings
Structure › Body
Filed Nov 12, 2021IN

The contact owns a 2021 Keystone Springdale RV. The contact stated that the front cap sealant located on the front roof of the camper had been missing since the RV was purchased, causing water to leak inside the camper. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 0.

Structure › Body
Filed Oct 15, 2021CA

The contact owns a 2021 Keystone Trailer. The contact stated while the RV was stationary, the slide out dinette would not slide out from the body as designed. The trailer was towed to a local dealer where it was diagnosed with needing the outriggers replaced however, the RV was not repaired. The manufacturer was informed of the failure and was awaiting a response. Keystone still waiting for parts. Consumer stated manufacture still needs to replace defective outriggers and do a complete safety check including possible recall from propane tank malfunction. In addition, they damaged the outside front exterior wall leaving a gaping hole near the frame of our rig and they damaged the interior fascia trim around the dinette.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20240200Routine
20220200Routine
2021 — this page2100Routine
20202500Routine
20192300Routine
20181300Routine
20170300Routine
20161400Routine
20151300Routine
20140600Routine
20132500Routine
20121300Routine
20112400Routine
20104100Routine
20090200Routine
20081200Routine
20071300Routine
20063200Routine
20054300Routine
20041300Routine
20032200Routine
20026100Routine
20015210Routine
20002110Routine
19993200Routine
19982200Routine

Compare every Springdale year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 13, 2021. Source: NHTSA Office of Defects Investigation.