2011 Keystone Springdale

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train › axle assembly. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Power Train › Axle Assembly1
000

4 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment11V064000
Filed Jan 26, 2011318 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 AVALANCHE, LAREDO, AND SPRINGDALE RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy. DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL HAS STARTED. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-478).

Wheels10V597000
Filed Nov 23, 20102,338 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

Risk. THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

Remedy. KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Equipment10V478000
Filed Oct 5, 20105,459 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy. DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

What owners reported

Newest filings
Wheels
Filed Jul 13, 20166,000 milesCA

Power Train › Axle Assembly
Filed Nov 6, 2012CA

2011 KEYSTONE SPRINGDALE TRAVEL TRAILER. CONSUMER WRITES IN REGARDS TO TIRES AND AXLE ASSEMBLIES *TGW THE CONSUMER STATED THE TIRES AND AXLE ASSEMBLIES WERE NOT ADEQUATE FOR THE SPECIFIED LOADS. WITH LESS THAT 20,000 MILES OF HIGHWAY TRAVEL, BOTH AXLE ASSEMBLIES AND ALL FOUR TIRES FAILED. THE CONSUMER BELIEVED KEYSTONE SHOULD BE HELD RESPONSIBLE TO REPLACE OR REPAIR THE AXLE ASSEMBLIES TO ADEQUATELY SUPPORT THE ADVERTISED LOAD, AND REIMBURSE FOR THE REPAIRS THAT WERE ALREADY MADE WHICH WERE CAUSED BY THE DESIGN OR MANUFACTURING ERROR AS WELL AS PROVIDE AN ADDITIONAL WARRANTY. THE REPAIR SHOP PROVIDED THE CONSUMER WITH A REPAIR ESTIMATE FOR $1,269.37 TO REPLACE THE REMAINING SPRING AND REPAIR THE WHEEL WELL DAMAGE. ON JULY 25, 2012 ALL FOUR TIRES WERE EXCESSIVELY WORN ON THE OUTER EDGES OF THE TREAD, TO THE POINT THAT THE STEEL CORD WAS EXPOSED. ON AUGUST 12, 2012, THE WHEEL BEARING ON THE FRONT AXLE ON THE LEFT SIDE OF THE TRAILER FAILED. WHILE HAVING THE WHEEL BEARING REPAIRED, ADDITIONAL PROBLEMS WERE FOUND. THE REAR LEAF SPRING WAS BROKEN OFF APPROXIMATELY FOUR INCHES FROM THE REAR SHACKLE, WHICH CAUSED THE TRAILER TO SETTLE ON THE LEFT SIDE, AND IT ALSO CAUSED THE TIRES TO DAMAGE THE TOP OF THE WHEEL WELL. THE SECOND LEAF ON THE LEFT FRONT SPRING, WAS BROKEN OFF, APPROXIMATELY FIVE INCHES FROM THE EQUALIZER, AT THE POINT OF THE CONNECTING BAND. THE LEFT SIDE EQUALIZER BUSHINGS SHOWED EXCESSIVE WEAR. THE UNDERSIDE OF THE WHEEL WELL ON THE LEFT SIDE SHOWED CONSIDERABLE DAMA

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20240200Routine
20220200Routine
20212100Routine
20202500Routine
20192300Routine
20181300Routine
20170300Routine
20161400Routine
20151300Routine
20140600Routine
20132500Routine
20121300Routine
2011 — this page2400Routine
20104100Routine
20090200Routine
20081200Routine
20071300Routine
20063200Routine
20054300Routine
20041300Routine
20032200Routine
20026100Routine
20015210Routine
20002110Routine
19993200Routine
19982200Routine

Compare every Springdale year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.