2003 Keystone Springdale

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Equipment › Recreational Vehicle/Trailer2
000

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer07V134000
Filed Mar 22, 2007122,162 vehiclesKeystone Rv Company

Defect. CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. THIS COULD RESULT IN A FIRE.

Remedy. KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

What owners reported

Newest filings
Equipment › Recreational Vehicle/Trailer
Filed May 30, 2008NC

2003 - SPRINGDALE CAMPER WITH DOMETIC REFRIGERATOR - MODEL: 2652. REFRIGERATOR STOPPED WORKING @NOVEMBER 2007. SERVICE TECH SAID WHOLE REFRIGERATOR WOULD NEED TO BE REPLACED. DUE TO COST - REFRIG WAS NOT REPLACED. IN APRIL DISCUSSED WITH ANOTHER SERVICE TECH AND FOUND OUT ABOUT THE RECALL. CALLED THE DOMETIC CUSTOMER SERVICE 2X'S THE LAST TIME THE REP SAYS THEY MAILED NOTICE OF RECALL FEB 2008. TOOK VEHICLE IN AND RECALL REPAIR WAS PERFORMED BY SERVICE DEALER. DEALER NOW STATES THAT THE REPAIR WILL NOT CAUSE THE REFRIGERATOR TO WORK. THE COOLING SYSTEM NEEDS TO BE REPLACED DUE TO THE DAMAGE CAUSED BY THE LEAK (WHICH WAS THE RECALL). DOMETIC'S CUSTOMER SERVICE SAYS THAT SINCE THE REFRIGERATOR IS NO LONGER WORKING THEN IT IS OUT OF WARRANTY. CUSTOMER SERVICE AGENT SUGGEST I CALL NHTSA THERE IS NOTHING FURTHER SHE CAN DO. *TR

Equipment › Recreational Vehicle/Trailer
Filed Mar 16, 2007AZ

TL*- THE CONTACT STATED THAT HER 2003 KEYSTONE SPRINGDALE BUMPER POOL TRAVEL TRAILERS DOMETIC REFRIGERATOR MODEL # RM2652, SERIAL # 32003447 HAD BEEN LEAKING COOLANT SINCE 9/15/2006, LAST DAY OF USE. THE DOMETIC REFRIGERATOR WAS LEAKING COOLANT, BUT THE SERIAL NUMBER WAS NOT INCLUDED IN THE RECALL. *AK UPDATE *4/23/07TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20240200Routine
20220200Routine
20212100Routine
20202500Routine
20192300Routine
20181300Routine
20170300Routine
20161400Routine
20151300Routine
20140600Routine
20132500Routine
20121300Routine
20112400Routine
20104100Routine
20090200Routine
20081200Routine
20071300Routine
20063200Routine
20054300Routine
20041300Routine
2003 — this page2200Routine
20026100Routine
20015210Routine
20002110Routine
19993200Routine
19982200Routine

Compare every Springdale year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.