2002 Keystone Springdale

Defect. CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. THIS COULD RESULT IN A FIRE.

Remedy. KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE TRAILER. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THE REAR DRIVER SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THE SLIDE BAR UNDER THE VEHICLE WAS POSITIONED EXTREMELY CLOSE TO THE TIRE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE FOR HER DOMETIC REFRIGERATOR, BUT DID NOT CALL THE MANUFACTURER AT THAT TIME. WEEKS LATER, SHE WENT INTO HER VEHICLE AND NOTICED THAT EVERYTHING IN THE REFRIGERATOR HAD BEEN RUINED; HOWEVER, THERE WAS NO LEAK. SHE CALLED A FEW RV SERVICE DEPARTMENTS IN HER AREA AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT FOUND THE RECALL NOTICE SHE RECEIVED EARLIER AND CALLED DOMETIC. DOMETIC STATED THAT THEY WOULD NOT BE ABLE TO REPLACE OR REPAIR THE REFRIGERATOR BECAUSE THEY WERE CURRENTLY ONLY INSTALLING THE FIRE PREVENTION KITS. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIR. THE PART NUMBER AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60. UPDATED 11/17/08 *BF UPDATED 11/18/08. *JB

TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE CONTACT RECEIVED A RECALL NOTICE ON FEBRUARY 3, 2008 FOR THE DOMETIC REFRIGERATOR. HE CALLED THE DEALER THE SAME DAY AND WAS INFORMED TO GET AN ESTIMATE AND CALL THEM BACK. THE CONTACT RECEIVED AN ESTIMATE AND CALLED THE DEALER BACK. SINCE THAT TIME, THE DEALER HAS BEEN NOTIFIED THREE TIMES AND STATED THAT THE SITUATION WOULD BE RESOLVED. THE REFRIGERATOR STILL HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE.

TL* - THE CONTACT HAS A KEYSTONE SPRINGDALE CAMPER AND THE SIDING PULLED AWAY FROM THE FRAME WHILE DRIVING AT 50 MPH. .THE CONTACT TOOK THE CAMPER TO THE DEALER, AND THE MANUFACTURER TOLD THEM THAT IT HAD A 12 YEAR STRUCTURE WARRANTY, AND THIS VEHICLE WAS NOT INCLUDED.*AK

OUR 2002 SPRINTER 30 FOOT TRAILER SPARE TIRE, A CARLISLE 225/75 R15 RANGE "D" EXPLODED ON OUR SPARE TIRE COACH CARRIER. WE CONTACTED MELINDA KELLY @ CARLISLE TIRES @ 1-800-260-7959 EXT. 351 FOR FURTHER ASSISTANCE ON THIS MATTER. WE HAVE STILL NOT RESOLVED THIS ISSUE AND HAVE 4 MORE OF THESE EXPLODING TIRES ON OUR COACH. THE EXPLODING TIRE WAS NEVER ON OUR COACH AND BLEW OFF AND RIPPED APART OUR SPARE TIRE COVER. WE HAVE CHILDREN AND ARE VERY AFRAID OF HAVING THE OTHER, SAME, TIRES WHICH ARE OBVIOUSLY DEFECTIVE CAUSE A MORE SEVERE INJURY/ACCIDENT. IS THERE ANYTHING WE CAN DO TO RESOLVE THIS ISSUE? WE HAVE INFORMED CARLISLE WE ARE OVING OUT OF STATE SOON, AND THEY HAVE DRAGGED THIS OUT, HOPING WE WOULD JUST "GIVE UP". PLEASE HELP US! BECKY. *AK

HOT WATER TANK BURNED UP BECAUSE OF LACK OF WATER, DEALER REPLACED WATER TANK. WATER TANK IS LOCATED UNDER THE BEDS. WINDOWS ON TRAILER WILL NOT CLOSE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK