Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
1
0
0
0
2 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Defect. Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. However, this window may be partially blocked by the rear ladder and was not intended to be a secondary emergency exit.
Risk. In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
Remedy. Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. The recall began on August 17, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-233.
What owners reported
Newest filings
Tires
Filed Sep 29, 201710,000 milesAZ
TIRE #1 BLEW OUT IN OKLAHOMA ON JUNE 14TH AND WAS LEFT BEHIND. AT THE TIME, I THOUGHT IT WAS A RANDOM FAILURE AND JUST MOVED ON. TIRE #2 BLEW OUT IN TENNESSEE ON JUNE 28TH. THE TIRE TECHNICIAN AT DISCOUNT SHOWED ME HOW TIRE #3 WAS SEPARATED AND READY TO FAIL. THE SPARE NEXT TO IT WAS FLAT ACROSS THE TREAD, BUT #3 WAS NOTICEABLY DOMED. AFTER IT WAS REPLACED HE PUSHED DOWN ON THE TREAD AND YOU COULD HEAR THE SOUND OF THE METAL PLIES IN THE TIRE MOVING AROUND. TBC BRANDS PASSED MY CLAIM ONTO UNICORN TIRE CORPORATION. THEY HAD THE TIRE INSPECTED AND AGREED IT SHOWED STEEL BELT SEPARATION. THEY OFFERED $375 FOR $2000 DAMAGE. IT IS SAD THESE TIRES ARE USED ON NEW KEYSTONE TRAILERS. TRAILER MODEL IS COUGAR, NOT AVAILABLE IN WEBSITE PULLDOWN BOX.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.