2004 Keystone Laredo

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members2
000
Trailer Hitches1
000
Power Train › Axle Hubs1
000

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
Structure › Frame and Members
Filed Jul 20, 201010,000 milesCA

TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500 HITCHED TO A 2004 KEYSTONE LAREDO 284BH TRAVEL TRAILER. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE SLIGHTLY COLLAPSED ON THE GROUND AND BOTH A FRAME BEAMS WERE EQUALLY BENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE A FRAME BEAM WAS POORLY DESIGNED WITH INEXPENSIVE MATERIALS. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS LESS THAN 10,000.

Structure › Frame and Members
Filed Dec 14, 2006CA

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEALER WAS CONTACTED THE FOLLOWING DAY, WHO EXPRESSED THAT THE TRAILER, ALONG WITH OTHER MODELS HAD PROBLEMS WITH THE AXLES. THE AXLE MANUFACTURER WAS CONTACTED, AND ADMITTED THAT SOME TRAILERS HAD THE INCORRECT AXLES INSTALLED ON THEM. THE TRAILER MANUFACTURER ALSO CONFIRMED THE AXLE PROBLEM. NEW AXLES WERE ORDERED, AND UPON INSTALLATION, IT WAS NOTICED THAT THE HUBS ON THE DRUMS WERE NOT PRESSED IN ALL THE WAY. THIS CAUSED THE HUBS TO LEAK GREASE ON THE BRAKE SHOES, WHICH CAUSED THE ELECTRIC BRAKES TO NOT WORK CORRECTLY. ALSO, THE SPRING BRACKETS ON THE NEW AXLES WERE NOT WELDED CORRECTLY, AND WERE 3/16 OF AN INCH OFF. ALSO, WHEN MOVING THE TRAILER TO INSTALL THE NEW AXLES, THE SERVICE DEALER NOTICED THE HITCH GOING UP, BUT THE TRAILER WAS NOT MOVING. UPON INSPECTION, IT WAS NOTICED THAT 2 WELDS FRACTURED WHERE THE HITCH WAS WELDED TO THE FRAME OF THE TRAILER. THE CONTACT EXPRESSED CONCERN THAT INCORRECT AXLES INSTALLED ON A TRAILER, AND A DEFECTIVE HITCH POSED A MAJOR RISK TO SAFETY. THIS WAS A 2003 KEYSTONE LAREDO, NOT 2004 MODEL.

Trailer Hitches
Filed Dec 4, 2006CO

DT*: THE CONTACT STATED THE KING PIN BOX AREA WELDS BEGAN TO FAIL. THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER. THE FRAME MANUFACTURER AND THE TRAILER MANUFACTURER WERE NOTIFIED.

Power Train › Axle Hubs
Filed Nov 4, 2006IN

DEFECTIVE AXLES CAUSING SEVERE TIRE WEAR. I ALSO AM AWARE OF TWO OTHER LAREDO TRAILERS WITH THE SAME PROBLEM. ONE OF WHICH SUFFERED A TIRE FAILURE DUE TO THIS AXLE PROBLEM. *JB

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20190100Routine
20180100Routine
20170200Routine
20161200Routine
20153300Routine
20140300Routine
20133300Routine
20121100Routine
20112700Routine
20101400Routine
20093410Routine
20084400Routine
20074200Routine
20060300Routine
20053100Routine
2004 — this page4100Routine
20030100Routine
20021100Routine
20012100Routine

Compare every Laredo year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.