Owners filed 3 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
1
0
0
0
Unknown or Other
1
0
0
0
Suspension
1
0
0
0
3 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Recreational Vehicle/Trailer15V317000
Filed May 27, 20151,529 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk. If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy. Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Electrical System › Wiring › Fuses and Circuit Breakers14V699000
Filed Nov 4, 2014507 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain model year 2015 Laredo trailers manufactured July 7, 2014, to October 14, 2014. In the affected vehicles, a circuit breaker may rub against the propane cylinder.
Risk. If the circuit breaker rubs against the propane cylinder, an electrical short may result, increasing the risk of a fire.
Remedy. Keystone has notified owners, and dealers will relocate the breaker away from the propane cylinder, free of charge. The recall began on November 10, 2014. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-219.
What owners reported
Newest filings
Suspension
Filed Jun 7, 2019100 milesAR
TL* THE CONTACT OWNS A 2015 KEYSTONE LAREDO. WHILE DRIVING OVER 60 MPH, THE RV BECAME VERY UNSTABLE AND SWAYED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO RIVER CITY RV (4545 W. BETHANY RD, NORTH LITTLE ROCK, AR), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Unknown or Other
Filed Jan 18, 20171,600 milesAZ
CARBON MONOXIDE AND FIRE HAZARD. ON DECEMBER 4, 2016 WHILE CAMPING IN MESA, AZ WE ENCOUNTERED A HEAVY RAIN. AFTER TURNING ON THE FURNACE WE SMELLED SOMETHING OUT OF THE ORDINARY AND THE FURNACE WAS HARD TO IGNITE. FURNACE WAS SHUT DOWN AND AFTER EXTENSIVE INVESTIGATION IT WAS DISCOVERED THAT SMELL CAME FROM THE FURNACE COMBUSTION CHAMBER. IT WAS FOUND THAT A METAL VENT COVER THAT COMBINES INTAKE COMBUSTION AIR AND AN EXHAUST OPENING BELOW IT HAD LOUVERED HORIZONTAL OPENINGS POINTED UP, THAT ALLOWED RAINWATER AND OTHER WATER FLOWING DOWN THE SIDE OF THE TRAVEL TRAILER TO ENTER THE ENCLOSED COMBUSTION CHAMBER. INVESTIGATION OF THAT PROBLEM LED TO VARIOUS WEB-SITES WHERE OTHER PEOPLE HAD ENCOUNTERED SIMILAR PROBLEMS. THE WATER INFILTRATION INTO THE COMBUSTION CHAMBER PRESENTS A HAZARD TO THE OCCUPANTS OF THE TRAILER, IN THAT IT CAN SHORT OUT THE ELECTRONIC BOARD THAT RUNS THE FURNACE AND IT CORRODE THE CHAMBER AND CREATE HOLES IN THE CHAMBER THEREBY ALLOWING THE COMBUSTION FROM INSIDE THE COACH DEPRIVING THE OCCUPANTS OF OXYGEN. A SILENT KILLER! THE MANUFACTURER OF THE LAREDO MK240 WERE NOTIFIED BY HAS FAILED TO ACT OTHER THAN TO LET ME KNOW THAT I SHOULD TAKE TO TRAILER TO THE DEALER, (A 40 MILE TREK) AND THAN KEYSTONE WOULD DECIDE IF THEY WANTED TO 'PARTICIPATE IN THE REPAIR'. THE MANUFACTURER OF THE FURNACE MAY ALSO BE AWARE OF THE PROBLEM, SINCE THE PROBLEM HAS BEEN DISCUSSED ON WEB-SITES. THIS CONDITION ON MANY RV'S, AND TRAVEL TRAILERS PRESENTS A DANGER OF NOT ONLY A FIRE
Wheels
Filed Jul 24, 20161,200 milesAZ
A 2015 TRAVEL TRAILER, KEYSTONE LAREDO 240MK PURCHASED IN AUGUST 2015 HAD THE FOLLOWING PROBLEM, CONSIDERED A SAFETY HAZARD: WHILE UNDERWAY WE HAD A FLAT TIRE. WHEN I ATTEMPTED TO CHANGE THE TIRE AND INSTALL THE SPARE TIRE, IT TURNED OUT THAT THE BOLT PATTERN DID NOT MATCH THE AXLE LUGS. IT WAS CLOSE BUT NOT QUITE. WE HAD TO MANAGE TO CRAWL TO A SAFER PLACE WHERE FROM HELP COULD BE SUMMONED. AN INEXPERIENCED OR OLDER DRIVER MAY MISTAKENLY HAVE THOUGHT THAT THE WHEEL WAS SECURELY ATTACHED TO THE AXLE AND DRIVEN OFF. THAT WOULD UNQUESTIONABLY HAVE RESULTED IN THE WHEEL SHEERING OFF THE LUGS AND A 'RUN-AWAY' WHEEL ON THE HIGHWAY, POSSIBLY CAUSING ALL KIND OF ACCIDENTS. THE MANUFACTURER, KEYSTONE OF GOSHEN, IN, HAVE BEEN NOTIFIED OF THE PROBLEM, BUT SO FAR 2 WEEKS LATER HAVE YET TO RESPOND. I STRONGLY SUSPECT THAT I AM NOT THE ONLY TRAVEL TRAILER WITH THAT PROBLEM, AND I THINK NHRSA SHOULD INVESTIGATE THIS MATTER ASAP, SOMEONE GETS HURT. THIS IS A SAFETY ISSUE! AND WE STILL DON'T HAVE A USEABLE SPARE TIRE/WHEEL.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.