Owners filed 3 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
2
0
0
0
Electrical System
1
0
1
0
4 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Tires › Temporary/Emergency Spare Tire10V063000
Filed Feb 25, 20102,893 vehiclesKeystone Rv Company
Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.
Risk. IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.
Remedy. THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Equipment09V354000
Filed Sep 15, 200925 vehiclesKeystone Rv Company
Defect. KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2009 LAREDO 301SLR FIFTH WHEEL VEHICLES MANUFACTURED BETWEEN SEPTEMBER 29, 2008 AND FEBRUARY 24, 2009. THE EXTERIOR SIDE WALL LADDER MOUNTS MAY PULL LOOSE FROM THE WALL DURING USE.
Risk. IF THE LADDER MOUNTS PULL LOOSE WHILE SOMEONE IS ON THE LADDER THEY COULD BE INJURED.
Remedy. KEYSTONE RV WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 2, 2009. OWNERS MAY CONTACT KEYSTONE RV TOLL-FREE AT 1-866-425-4369.
Exterior Lighting08V371000
Filed Jul 31, 20082,990 vehiclesKeystone Rv Company
Defect. KEYSTONE IS RECALLING 2,990 MY 2008 EVEREST, MY 2008-2009 HORNET, LAREDO, SPRINTER AND OUTBACK LOFT FIFTH WHEEL AND TRAVEL TRAILERS FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108 "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE INTERMEDIATE SIDE MARKER LIGHTS ARE MISSING.
Risk. PULLING A VEHICLE AT NIGHT WITHOUT THE PROPER SIDE MARKER LIGHTING INCREASES THE RISK OF OTHER MOTORISTS NOT BEING ABLE TO SEE THE VEHICLE AND COULD POSSIBLY RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL THE MISSING SIDE MARKER LIGHTS FREE OR CHARGE. THE RECALL BEGAN ON AUGUST 12, 2008. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
What owners reported
Newest filings
Tires
Filed Aug 17, 201010,000 milesAZ
KEYSTONE RECREATION VEHICLES FOR THE PAST FEW YEARS HAVE BEEN USING THE GOODYEAR MARATHON ST235 80R 16 E TIRES. THESE TIRE ARE LISTED AS TRAILER TIRES, THEY FAIL UNDER NORMAL USE. I HAVE HAD 3 TIRES 2 YEARS OLD WITH LESS THAN 10,000 MILES BLOW OUT IN THE LAST 2 MONTHS DUE TO TIRE FAILURE. IN MY RESEARCH I HAVE FOUND NUMEROUS OTHER KEYSTONE RECREATIONAL VEHICLE OWNERS HAVING THE SAME HEAVY FAILURE RATE THAT LUCKILY TO THIS DATE HAS NOT CAUSED LOSS OF LIFE. THESE FAILURES HAVE CAUSED INJURIES, AND HUNDREDS OF THOUSANDS DOLLARS OF DAMAGE. THESE FAILURES HAVE CAUSED LOSS OF CONTROL OF VEHICLES. *TR
Tires
Filed Aug 16, 2010MO
THE SPARE TIRE CARRIER ON MY 2009 KEYSTONE COUGAR 318 WITH THE BIKE RACK IS DRAGGING THE GROUND WHEN I DRIVE OVER AND INCLINE SUCH AS A DRIVEWAY ENTRANCE OR SIDE STREET. THERE IS A RECALL ( NHTSA CAMPAIGN ID NUMBER: 10V063000 ) FOR UNITS WITH 16 IN. WHEELS, BUT NOT FOR 15 IN. WHEELS LIKE I HAVE. I HAVE HAD THE CARRIER REPAIRED ONCE, BUT IT IS DAMAGED AGAIN. ALSO THERE IS NO COUGAR MODEL LISTED UNDER THE KEYSTONE MANUFACTURER. *TR
Electrical SystemFire
Filed Jun 22, 2010OH
2009 KEYSTONE LAREDO TRAVEL TRAILER. AS I WAS BACKING UP MY TRAILER TO PARK IT, MY STABILIZING CHAINS PINCHED THE WIRING FOR MY BREAKAWAY BRAKES WHICH IS MOUNTED ON THE FRAME. A FIRE RESULTED AND BURNED THE WIRING. I HAD TO PUT THE FIRE OUT TO AVOID MORE DAMAGE AS IT WAS VERY CLOSE TO THE 2 PROPANE TANKS. I HAD TO REPLACE THE WIRING AND RUN IT UP UNDER THE FRAME TO AVOID THIS FROM HAPPENING AGAIN. THE POSITIONING OF THE WIRES MAKES IT VERY SUBJECTIVE TO FURTHER INCIDENCES. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.