Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment adaptive/mobility › vehicle controls › steering. It has been recalled 4 times.
Filed Oct 26, 20233,841 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.
Risk. An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy. Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Risk. A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy. Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2022 Kenworth T680, T880, and W990 vehicles. The HVAC controls may have insufficient soldering between the potentiometer(s) and the PCBA board, resulting in windshield defrost failure.
Risk. Inoperative windshield defrost may reduce driver visibility, increasing the risk of a crash.
Remedy. Dealers will replace HVAC control head, free of charge. Interim owner notification letters were mailed on September 17, 2021. Remedy parts are expected to be available mid-June, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth). PACCAR's number for this recall is 21KWE.
Engine21V080000
Filed Feb 17, 2021132 vehiclesPaccar Incorporated
Defect. PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Risk. A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.
Remedy. PACCAR will notify owners, and dealers will properly torque the capscrews and the engine will also be inspected for damage and, if necessary, repaired, free of charge. The recall began on March 29, 2021. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWA and 21PBB.
What owners reported
Newest filings
SteeringCrash2 injured
Filed Apr 7, 2023GA
Driving a 2022 Kenworth w900 studio sleep. Stopped for fuel, fixed coffee, and walked my dog. Thirteen miles later the truck just started vibrating and immediately took a left turn into the center barrior. The truck hasnt even had its first oil change. Front BUMPERS and fenders had mimimal damge.the front sterring sytem and tires were demolishes as was the roof of truck. My team member driver suffered 9 fracured ribs and still has complications most everyday Truck had post accident report by az dept of public saftey #3 on that report says missing or defective part.
2022 KENWORTH W900. CONSUMER STATED THAT WHILE DRIVING VEHICLE BEGAN TO VIBRATE AND STEERED TO THE LEFT ON ITS OWN. THE CONSUMER STATED THE VEHICLE CRASHED INTO A WALL BARRIER.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 26, 2023. Source: NHTSA Office of Defects Investigation.