2002 Kenworth W900

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension › front › springs › torsion bar. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Front › Springs › Torsion Bar1
000

4 safety recalls

Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers03V285000
Filed Aug 5, 2003117 vehiclesPaccar Incorporated

Defect. ON CERTAIN HEAVY DUTY TRUCKS, THE MAIN CAB WIRING HARNESS WAS INCORRECTLY CONNECTED TO THE 50 AMP CIRCUIT BREAKER INSTEAD OF THE 135 AMP BREAKER.

Remedy. DEALERS WILL INSPECT THE VEHICLES AND THE WIRING WILL BE CORRECTED IF NECESSARY. OWNER NOTIFICATION BEGAN SEPTEMBER 16, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Unknown or Other03V234000
Filed Jul 1, 200384 vehiclesPaccar Incorporated

Defect. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH VERTICAL TAIL PIPES, THE FRAME ACCESS GRABHANDLE IS MOUNTED TOO HIGH.

Risk. THIS CONDITION COULD CAUSE A PERSON TO SLIP AND/OR FALL AND COULD LEAD TO PERSONAL INJURY.

Remedy. DEALERS WILL INSPECT THE GRABHANDLE LOCATION AND IF DETERMINED TO BE MOUNTED TOO HIGH, THE HANDLE WILL BE RELOCATED TO THE PROPER HEIGHT. OWNER NOTIFICATION BEGAN JULY 29, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Trailer Hitches › Fifth Wheel Assembly03V168000
Filed May 5, 2003483 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.

Risk. IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.

Remedy. DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.

Exterior Lighting03V045000
Filed Feb 13, 20039,890 vehiclesPaccar Incorporated

Defect. CERTAIN TRUCKS EQUIPPED WITH TRAILER CONNECTIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) NO. 121, "AIR BRAKE SYSTEMS," AND NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SUPPLIER REMOVED A RUBBER GROMMET FROM THE TRAILER LIGHT LINE CONNECTOR. THE VEHICLES ARE EXPERIENCING CORROSION AT THE 7-WAY TRAILER CONNECTION. THIS CAUSES INTERMITTENT FLASHING/FLICKERING OF THE TRAILER LIGHTS.

Risk. THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR POSSIBLE FIRE HAZARD.

Remedy. DEALERS WILL INSTALL THE MISSING GROMMET ON ALL AFFECTED CHASSIS. IF A CONNECTOR IS FOUND DEFECTIVE, IT WILL BE REPLACED WITH A NEW CONNECTOR. OWNER NOTIFICATION IS BEGAN ON MARCH 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.

What owners reported

Newest filings
Suspension › Front › Springs › Torsion Bar
Filed Nov 5, 2002NJ

CONSUMER NOTICED AT HOME. THE FRONT CHASSIS WAS BROKE HE COULD KILL MANY PEOPLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20250200Do not drive
20241200Routine
20230400Routine
20222400Routine
20211300Routine
20200600Routine
20190700Routine
20180900Routine
20170600Routine
201601100Routine
20150900Routine
20140900Routine
20130700Routine
20120800Routine
201101000Routine
20100900Routine
200901700Routine
200812000Routine
200721700Routine
200611100Routine
20052900Routine
200421220Routine
20031600Routine
2002 — this page1400Routine
20011900Routine
20007900Routine
199931010Routine
19983600Routine
19971500Routine
19960600Routine
19951200Routine
19941100Routine
19910100Routine

Compare every W900 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 5, 2003. Source: NHTSA Office of Defects Investigation.