2004 Kenworth W900

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system › alternator/generator/regulator. It has been recalled 12 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
010
Electrical System › Alternator/Generator/Regulator1
010

12 safety recalls

Part 573 reports
Service Brakes, Air09V239000
Filed Jun 30, 20093,423 vehiclesPaccar Incorporated

Defect. KENWORTH IS RECALLING 3,423 MY 2004-2009 T2000, T800,T600, W900 AND T660 VEHICLES. INCREASED BRAKE EXCITATION IN A CERTAIN VEHICLE CONFIGURATION WHICH INCLUDES BENDIX DRUM BRAKES, WIDE BASE LOW PROFILE SINGLE TIRES, AND AN AG400 OR AG460 REAR SUSPENSION, DUE TO ITS UNIQUE BRAKE CLOCKING AND CAM TUBE LENGTH, CAN CAUSE FATIGUE AND CRACKING TO BRAKE ASSEMBLY COMPONENTS.

Risk. CRACKING CAN CAUSE A COMPLETE FRACTURE OF THE CAM TUBE, WHICH COULD INCREASE STOPPING DISTANCE AND DECREASE PARKING BRAKE HOLD CAPABILITY.

Remedy. DEALERS WILL INSPECT THE REAR AXLE BRAKES ASSEMBLY, REPLACE CRACKED REAR AXLE BRAKES ASSEMBLY COMPONENTS WHERE REQUIRED, AND INSTALL CAM TUBE SUPPORT BRACKETS ON ALL REAR AXLE WHEEL ENDS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN OR BEFORE JULY 25, 2009. OWNER MAY CONTACT KENWORTH AT 1-425-828-5440.

Suspension08V485000
Filed Sep 24, 2008130 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 130 MY 2004-2009 T2000, T800, T600, W900 AND T660 KENWORTH TRUCKS BUILT WITH AN AG400 REAR SUSPENSION, LONG STROKE BRAKE CHAMBERS, AND WIDE BASE TIRES (SUPER SINGLES). THESE VEHICLES MAY DEVELOP AN INCREASE IN LATERAL AND VERTICAL AXLE MOVEMENT. THIS MOVEMENT MAY CAUSE PART OR PARTS OF THE BRAKE ASSEMBLY (BRAKE CAM TUBE SUPPORT, BRAKE CHAMBER BRACKET, BRAKE CHAMBER, BRAKE SPIDER) TO DEVELOP FATIGUE CRACKS, POSSIBLY RESULTING IN THE FAILURE OF THE PART OR PARTS WITHIN THE BRAKE ASSEMBLY.

Risk. A FAILURE MAY REDUCE VEHICLE BRAKE PERFORMANCE, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSTALL THE CAM TUBE SUPPORT BRACKETS ON ALL OF THE REAR AXLE WHEEL ENDS. INSPECT THE REAR AXLE BRAKE ASSEMBLY AND REPLACE IT IF CRACKED. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.

Power Train › Automatic Transmission07V107000
Filed Mar 16, 20074,592 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.

Risk. IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.

Engine and Engine Cooling05V570000
Filed Dec 22, 200530,995 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.

Risk. THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.

Remedy. CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.

Suspension05V189000
Filed Apr 28, 20051,026 vehiclesPaccar Incorporated

Defect. ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THE SUSPENSION HAS TRANSVERSE BEAM CASTINGS THAT MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.

Risk. THIS COULD CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.

Remedy. DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON JUNE 10, 2005, WITH LETTERS BEING MAILED TO PETERBILT OWNERS; AND ON JUNE 17, 2005, FOR KENWORTH OWNERS. OWNERS MAY CONTACT PETERBILT AT 940-591-4201 OR KENWORTH AT 425-828-5440.

Engine and Engine Cooling05V084000
Filed Mar 4, 200539 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS EQUIPPED WITH WEBASTO HEATERS, THE BURNER TUBES ARE MADE OF MATERIAL THAT DOES NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Risk. SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.

Remedy. DEALERS WILL REPLACE THE SUSPECTED DEFECTIVE PARTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 4, 2004. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 OR PETERBILT AT 940-591-4201.

Electrical System › Wiring04V580000
Filed Dec 10, 20044,322 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS, THE POWER FEED HARNESS P92-1993 TERMINALS WERE NOT PROPERLY CRIMPED.

Risk. THIS COULD LEAD TO INTERMITTENT POWER LOSS AFFECTING THE ELECTRICAL SYSTEM AND POSSIBLY RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE HARNESS. THE RECALL BEGAN JANUARY 13, 2005. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Structure04V533000
Filed Nov 2, 20042,851 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS, SOME OF THE HUCK BOLTS ON THE CAB MAY NOT HAVE BEEN PROPERLY INSTALLED.

Risk. IF THE HUCK BOLTS ARE NOT PROPERLY INSTALLED, IN AN EXTREME LOADING CONDITION (SUCH AS FRONTAL AND/OR SIDE IMPACT OR A VEHICLE ROLLOVER SITUATION), THE CAB STRUCTURE COULD BE COMPROMISED AND NOT PROVIDE ADEQUATE PROTECTION FOR THE OCCUPANT INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL INSPECT AND REPLACE THE HUCK BOLTS ON THE CAB ATTACHING STRUCTURE OF THE LEFT-HAND DOOR APERTURE, IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 19, 2004. OWNERS SHOULD CONTACT KENWORTH AT 425-828-5440.

Power Train › Driveline › Universal Joint04V449000
Filed Sep 13, 2004203 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS BUILT WITH THE OPTIONAL DANA SPL DRIVELINE, THE U-JOINT FASTENERS AT THE OUTPUT YOKE OF THE TRANSMISSION WERE NOT PROPERLY TIGHTENED.

Risk. IF THE U-JOINTS WERE TO BECOME LOOSE, A PORTION OF THE DRIVELINE COULD BECOME DETACHED FROM THE VEHICLE AND FALL OUT FROM UNDER THE VEHICLE, WHICH COULD CAUSE A CRASH.

Remedy. DEALERS WILL VERIFY THE TORQUE OF THE U-JOINT FASTENERS. PARTS SHOWING EXCESSIVE WEAR WILL BE REPLACED. THE RECALL BEGAN ON NOVEMBER 12, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Electrical System › Wiring › Front Underhood04V360000
Filed Jul 21, 200415 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS EQUIPPED WITH A COMBINATION OF CATERPILLAR C11/C13 ENGINES AND AN OPTIONAL LEECE NEVILLE BRUSHLESS ALTERNATOR, A CHAFFING POINT MAY EXIST BETWEEN A HEAT SHIELD ON THE ENGINE AND THE WIRING FOR THE ALTERNATOR.

Risk. THIS COULD LEAD TO AN ELECTRICAL SHORT OR ARC SITUATION WHICH COULD RESULT IN AN ENGINE FIRE.

Remedy. DEALERS WILL CHANGE THE ALTERNATOR TO A BRUSH-TYPE ALTERNATOR THAT IS SHORTER IN LENGTH AND PROVIDE THE NECESSARY CLEARANCE TO ALL SURROUNDING COMPONENTS. THE RECALL BEGAN AUGUST 31, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Showing 10 of 12 campaigns, newest first.

What owners reported

Newest filings
TiresFire
Filed Jan 5, 2011OH

2004 KENWORTH W9, WAS ENTERING ONTO THE OHIO TURNPIKE WHEN ITS RIGHT REAR TRAILER TIRE CAUGHT ON FIRE *BF THE DRIVER WAS ABLE TO PUT THE FIRE OUT, USING A FIRE EXTINGUISHER. (OHIO TRAFFIC CRASH REPORT # 10-0690-91). *JB UPDATED 01/14/11 *BF

Electrical System › Alternator/Generator/RegulatorFire
Filed May 3, 2004MN

THIS HAD HAPPENED TO MY PARENTS. MY DAD DRIVES A KENWORTH T2000 IT IS A BRAND NEW 2004. MY DAD WAS PARKING HIS TRUCK FOR THE NIGHT IN WACO, TX WHEN HE HAD SMELT SOMETHING BURNING. HE OPENED THE HOOD OF THE TRUCK AND THERE WAS A FIRE BETWEEN THE ENGINE AND THE FIREWALL. THEY BELIEVE THE FIRE STARTED WITH A WIRE ON THE ALTERNATOR. OUR CONCERN IS THE KENWORTH T2000 DOES NOT HAVE A DOOR ON THE SLEEPER BIRTH. WE BELIEVE THAT ALL SEMI TRUCKS NEED ONE. IF MY PARENTS HAD BEEN SLEEPING THERE WOULD HAVE BEEN NO WAY FOR THEM TO ESCAPE THE TRUCK IF THE FIRE HAD GOT BIG ENOUGH. I HAVE WROTE TO OTHER PEOPLE BUT NO ONE SEEMS TO CARE ABOUT IT WHICH SHOWS ME THAT NO ONE GIVES A [XXX] THING, BUT I BET IF THEY HAD DIED IN THAT TRUCK EVERYONE WOULD BE COMPLAINING THAT NO ONE HAD SAID A THING ABOUT IT. I AM BEGGING YOU SOMETHING NEEDS TO BE DONE TO MAKE DOORS IN THE SLEEPER MANDATORY ON ALL SEMI TRUCKS WITH SLEEPER BIRTHS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20250200Do not drive
20241200Routine
20230400Routine
20222400Routine
20211300Routine
20200600Routine
20190700Routine
20180900Routine
20170600Routine
201601100Routine
20150900Routine
20140900Routine
20130700Routine
20120800Routine
201101000Routine
20100900Routine
200901700Routine
200812000Routine
200721700Routine
200611100Routine
20052900Routine
2004 — this page21220Routine
20031600Routine
20021400Routine
20011900Routine
20007900Routine
199931010Routine
19983600Routine
19971500Routine
19960600Routine
19951200Routine
19941100Routine
19910100Routine

Compare every W900 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 30, 2009. Source: NHTSA Office of Defects Investigation.