Jayco, Inc.: Equipment › Recreational Vehicle/Trailer
Jayco, Inc. reported this defect to federal regulators on Oct 9, 2003 and put the number of vehicles at risk at 6,442. The repair is free for as long as the recall stands.
The defect
ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
25 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2004 Jayco Designer Legacy | 0 | 1 | 0 | 0 |
| 2004 Jayco Granite Ridge | 1 | 5 | 0 | 0 |
| 2004 Jayco Greyhawk | 2 | 8 | 0 | 0 |
| 2004 Jayco Legacy | 0 | 5 | 0 | 0 |
| 2003 Jayco Cove | 0 | 2 | 0 | 0 |
| 2003 Jayco Designer Legacy | 1 | 1 | 1 | 0 |
| 2003 Jayco Eagle | 0 | 5 | 0 | 0 |
| 2003 Jayco Escapade | 0 | 5 | 0 | 0 |
| 2003 Jayco Granite Ridge | 0 | 4 | 0 | 0 |
| 2003 Jayco Greyhawk | 0 | 7 | 0 | 0 |
| 2003 Jayco Jay Flight | 3 | 2 | 0 | 0 |
| 2003 Jayco Kiwi | 1 | 2 | 0 | 0 |
| 2003 Jayco Legacy | 0 | 5 | 0 | 0 |
| 2003 Jayco Qwest | 1 | 2 | 0 | 0 |
| 2003 Jayco Talon | 0 | 3 | 0 | 0 |
| 2002 Jayco Cove | 0 | 2 | 0 | 0 |
| 2002 Jayco Designer | 1 | 4 | 0 | 0 |
| 2002 Jayco Eagle | 1 | 3 | 0 | 0 |
| 2002 Jayco Granite Ridge | 2 | 3 | 1 | 0 |
| 2002 Jayco Greyhawk | 2 | 2 | 0 | 0 |
| 2002 Jayco Jay Flight | 0 | 2 | 0 | 0 |
| 2002 Jayco Kiwi | 1 | 2 | 0 | 0 |
| 2002 Jayco Legacy | 0 | 4 | 0 | 0 |
| 2002 Jayco Qwest | 0 | 2 | 0 | 0 |
| 2002 Jayco Talon | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 03V383000.
Full record for the 2004 Jayco Designer Legacy → · Recalls carrying a do-not-drive advisory → · Where this data comes from →