2013 Jaguar XJ

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine2
000
Wheels1
000
Service Brakes1
000
Power Train1
000
Fuel/Propulsion System1
000
Exterior Lighting1
000
Electrical System1
000

3 safety recalls

Part 573 reports
Electrical System › Software14V292000
Filed Jun 2, 201470 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the Supplemental Restraint System (SRS). As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk. Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.

Remedy. Jaguar will notify owners, and dealers will upload new software for the Restraints Control Module, free of charge. The recall began on July 8, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J040.

Suspension › Rear14V157000
Filed Mar 31, 2014297 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

Risk. If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

Remedy. Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

Equipment › Other › Labels14V123000
Filed Mar 14, 20143 vehiclesJaguar Land Rover North America, Llc

Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country of manufacture is absent. Thus, the vehicles do not conform to Part 567, "Certification."

Risk. If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.

Remedy. Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.

What owners reported

Newest filings
Exterior Lighting
Filed Nov 14, 2023VA

The headlights turn themselves off while I’m driving at night. It’s very scary for a minute or two but I manage to get them back on by manipulating the switch. I mentioned this to the service rep at the Jaguar dealership and his response was “ that’s typical of that car”. It’s been doing this since a purchased the car but is getting worse and dangerous.

Electrical System
Filed Nov 1, 201939,900 milesIL

IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE HELD BY HAND OR BY BUNGEE CORD TO KEEP CLOSED UNTIL CAR WARMS UP AND DOOR LATCHES CLOSED. AT TIMES, YOU ARE ABLE TO ENTER THE CAR, BUT ONCE INSIDE THE DRIVERS SEAT, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. DURING THIS INCIDENT, THE DRIVERS WINDOW WAS LOWERED AND DOOR OPENED FROM THE OUTSIDE. THIS USUALLY OCCURS TO ALL DOORS, AND IF FORTUNATE, ONE DOOR WILL OPEN. AS A FURTHER NOTE, DOOR LOCKING SYSTEM IS ELECTRONIC. JAGUAR SERVICE TECHNICIANS COULD NOT FIND ISSUE.

Engine
Filed Oct 29, 201965,000 milesAL

TL* THE CONTACT OWNS A 2013 JAGUAR XJ. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW COOLANT INDICATOR ILLUMINATED EVEN THOUGH THE GAUGE APPEARED NORMAL. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AS IT STALLED AND SHUT OFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Power Train
Filed Aug 30, 201640,000 milesNY

ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.

Fuel/Propulsion System
Filed Aug 25, 201652,222 milesSC

TL* THE CONTACT OWNS A 2013 JAGUAR XJ. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,222.

Wheels
Filed Mar 29, 201631,645 milesCA

I PURCHASED A 2013 JAGUAR XJ NEW ON OCTOBER 22, 2013 THAT WAS EQUIPPED WITH 4 PIRELLI PZERO NERO TIRES. ON FEBRUARY 22, 2016 I HAD TO REPLACE THE TWO FRONT TIRES 245/45R/19 DUE TO WEAR AND TEAR. THE REAR TIRES WERE DEEMED IN GOOD CONDITION. BUT, A MONTH LATER, ON MARCH 27, 2016 I WAS DRIVING ON A CLEAR FREEWAY WHEN MY PIRELLI PZERO NERO A/S REAR TIRE HAD A BLOWOUT WHERE THE ENTIRE TIRE SEPARATED AT A SEAM SO THAT ONE PART REMAINED ON THE RIM AND THE REMAINING PORTION OF THE TIRE MOVED OFF THE RIM. I WAS TRAVELING AT 65 MPH ON OPEN FREEWAY WITH NO DEBRIS OR OBJECTS ON ROAD. THE EXPLODING TIRE CAUSED THE CAR TO VEER 40 TO THE LEFT, THEN BACK SUDDENLY TO THE RIGHT. I WAS ABLE TO CONTROL CAR TO IMMEDIATE STOP BUT CAN SEE NO PUNCTURE ON TIRE. IT APPEARS THAT THE TIRE WAS DEFECTIVE AND TORE APART EVEN THOUGH TREND WAS STILL DEEP.

Service Brakes
Filed Oct 20, 201513,000 milesMI

VEHICLE VIBRATES/SHUDDERS EXCESSIVELY WHEN BRAKING. REPEAT PROBLEM. 4 BRAKE ROTOR/DISC AND/OR PAD REPLACEMENTS IN 13,000 MILES OVER 20 MONTHS.

Engine
Filed Apr 10, 20142,000 milesFL

WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID THEY COULD FIND NO DIAGNOSES FROM THE AUTO COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEY CLAIMED TO HAVE NO KNOWLEDGE HOW TO FIX, BUT NOW I SEE A NUMBER OF REPORTS ON THE INTERNET ABOUT JAGUAR RAPID AND UNEXPLAINED ACCELERATION PROBLEMS. I FEEL JAGUAR IS NOT BEING HONEST ABOUT THIS PROBLEM -- AND IT IS DANGEROUS CONDITION. *TR

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20191100Routine
20181000Routine
20172300Routine
20168200Routine
20157320Routine
201412200Routine
2013 — this page8300Routine
20127010Routine
201116300Routine
20100300Routine
20086000Routine
20074100Routine
200611300Routine
20056000Routine
200413300Routine
20032000Routine
20022000Routine
200013010Routine
199811100Routine
19971000Routine
19951100Routine

Compare every XJ year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 2, 2014. Source: NHTSA Office of Defects Investigation.