2012 Jaguar XJ

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Engine2
000
Visibility › Sun/Moon Roof Assembly1
000
Structure › Body1
000
Service Brakes1
000
Latches/Locks/Linkages › Doors › Latch1
000
Fuel System, Gasoline › Delivery › Fuel Pump1
010

What owners reported

Newest filings
Engine
Filed Nov 1, 2021VA

The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.

Fuel System, Gasoline › Delivery › Fuel PumpFire
Filed Jun 8, 202167,894 milesGA

The contact owns a 2012 Jaguar XJ. The contact stated that when the vehicle was started, the vehicle stalled. The contact performed a diagnostic himself and found that the fuel pump wires were melted and caused the wires to fuse together and caused a short circuit. The contact replaced the fuel pump. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 67,894.

Structure › Body
Filed Jan 26, 202165,000 milesFL

I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.

Engine
Filed Jul 22, 201960,000 milesTX

I TOOK MY CAR IN FOR AN ALIGNMENT. AFTER CHECKING UNDER THE CAR, THE MECHANICS REALIZED THAT THE COOLANT TUBING WAS MADE OF PLASTIC AND BROKE. THEY STATED THAT IF I DROVE THE CAR, I WOULD BE IN DANGER OF THE CAR SMOKING AND MAYBE CATCHING FIRE. I HAD TO REPLACE THE COOLANT. I WAS INFORMED THE JAGUAR HAS CHANGED THEIR ENGINEERING OF THIS RISK DUE TO THE NUMBER OF COMPLAINTS AND REPAIRS. I ALSO HAVE A 2012 XF AND IT HAS THE SAME ISSUE WITHIN THE SAME WEEK WHICH IS COSTING ME $2200 TO REPLACE. THIS IS A SERIOUS ISSUE IF THE COOLANT ISSUES RESULTS IS SMOKING AN POTENTIAL FIRE OF THE ENGINE.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 20, 201744,000 milesFL

TL* THE CONTACT OWNS A 2012 JAGUAR XJ. ON A COLD DAY, THE CONTACT NOTICED THAT THE DOOR LATCH WAS FROZEN AND COULD NOT BE LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Visibility › Sun/Moon Roof Assembly
Filed Jun 16, 2014TX

2012 JAGUAR XJ. CONSUMER WRITES IN REGARDS TO VEHICLE SUNROOF MALFUNCTION. *SMD THE CONSUMER STATED THE ELECTRONIC SHADE WOULDN'T CLOSE ALL THE WAY. IT WOULD CLOSE CROOKED, AND THERE WAS A HORRIBLE CREAKING NOISE THAT CAME ANYTIME, HE TRAVELED ON AN UNEVEN PAVEMENT. THE DEALER ADJUSTED, CALIBRATED AND LUBRICATED THE SUNROOF SEVERAL TIMES. *JB

Service Brakes
Filed Apr 16, 2014123,400 milesCA

APPLYING BRAKES MY FOOT ALSO HITS THE GAS PEDAL WHICH MAKES THE CAR LEAP FORWARD. *TT

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20191100Routine
20181000Routine
20172300Routine
20168200Routine
20157320Routine
201412200Routine
20138300Routine
2012 — this page7010Routine
201116300Routine
20100300Routine
20086000Routine
20074100Routine
200611300Routine
20056000Routine
200413300Routine
20032000Routine
20022000Routine
200013010Routine
199811100Routine
19971000Routine
19951100Routine

Compare every XJ year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.