Owners filed 6 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 18 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
0
0
0
Unknown or Other
1
0
0
0
Fuel System, Diesel
1
0
0
0
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
1
0
0
0
Electrical System
1
0
0
0
18 safety recalls
Part 573 reports
Exterior Lighting › Back Up Lights23V353000
Filed May 18, 202332,880 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy. Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Equipment17V792000
Filed Dec 11, 201710,195 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Trailer Hitches › Fifth Wheel Assembly15V607000
Filed Sep 29, 20153,776 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International ProStar trucks manufactured May 18, 2010, to April 5, 2013, 2012-2014 International LoneStar trucks manufactured September 7, 2011, to March 25, 2013, and 2011-2013 International TranStar trucks manufactured October 18, 2010, to February 20, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Risk. If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy. Navistar will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Navistar customer service at 1-800-448-7825, or Fontaine customer service at 1-844-597-7393.
Visibility › Defroster/Defogger/Hvac System › Fan/Motor15V241000
Filed Apr 22, 201582,736 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
Risk. If the LPM overheats and fails, there is an increased risk of a fire.
Remedy. Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
Electrical System14V688000
Filed Oct 31, 201418,798 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain model year 2010-2015 International Lonestar vehicles manufactured October 12, 2009, to June 16, 2014, and 2009-2015 International ProStar vehicles manufactured December 16, 2008, to June 20, 2014. In the affected vehicles the electrical harness that supplies power to the HVAC system may not be of sufficient size for the electrical load of the circuit. This can result in an increase in resistance and heating at the connectors.
Risk. An increase in resistance and heating at the connectors could cause a vehicle fire.
Remedy. Navistar will notify owners, and dealers will replace the 60 amp relay and battery harness with a 150 amp relay and battery harness, free of charge. Navistar issued an interim notification to owners on December 29, 2014. The recall began on March 2, 2015. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 14516.
Service Brakes14V064000
Filed Feb 20, 20141,196 vehiclesNavistar, Inc.
Defect. Navistar Inc., is recalling certain model year 2012-2013 International Lonestar, Paystar, Prostar, Workstar and 9900 trucks, equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets may fracture.
Risk. S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
Remedy. Navistar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on March 27, 2014. Owners may contact Navistar at 1-331-332-1590. Navistar's number for this recall 14501. Note: This recall is an expansion of recall 13V231.
Equipment13V439000
Filed Sep 18, 201316,107 vehiclesNavistar, Inc.
Defect. Navistar, Inc. is recalling certain model year 2008-2013 International LoneStar, ProStar, and TranStar trucks manufactured February 20, 2008, through July 29, 2013 and equipped with an electronic fifth wheel jaw release system (feature code 0595BAW or 0595BAY). Due to an assembly error, the air lines at the isolation/vent valve may not be oriented correctly.
Risk. Because of the improper orientation, in the event of an air leakage at the isolation/vent valve, the 5th wheel jaw may release, unexpectedly releasing the trailer from the tractor, increasing the risk of a vehicle crash.
Remedy. Navistar will notify owners, and dealers will inspect the air line routing. If necessary, the air line routing will be corrected free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13514.
Service Brakes13V231000
Filed Jun 4, 20137,756 vehiclesNavistar, Inc.
Defect. Navistar is recalling certain model year 2012-2013 International brand ProStar and TranStar commercial trucks, manufactured from August 01, 2011, through July 10, 2012, and equipped with front brake linings listed as feature codes 0504501, 0504504, or 04EWM. The brake S-Cam tube bracket assemblies on the steer axles may fracture.
Risk. Brake assembly fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during breaking and/or increase the stopping distance. Either result may increase the risk of a vehicle crash.
Remedy. Navistar has already notified all affected owners about the defect during the course of the 2012 campaign that did not launch due to parts delays. The remedy began on September 12, 2013. Dealers will replace the S-Cam tube bracket assemblies, free of charge. Owners may contact Navistar at 1-800-448-7825. Navistar's number for this recall is 12530. This recall supersedes recall 12V-546.
Visibility13V146000
Filed Apr 17, 201314,720 vehiclesNavistar, Inc.
Defect. Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
Risk. If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy. Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Service Brakes12V546000
Filed Nov 21, 20124,747 vehiclesNavistar, Inc.
Defect. Navistar is recalling certain model year 2012-2013 International brand ProStar and TranStar commercial trucks, manufactured from August 01, 2011, through June 12, 2012, and equipped with front brake linings listed as feature codes 0504501 or 0504504. The brake S-Cam tube bracket assemblies on the steer axles may fracture.
Risk. Brake assembly fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during breaking and/or increase the stopping distance. Either result may increase the risk of a vehicle crash.
Remedy. Navistar will notify owners, and dealers will replace S-Cam tube bracket assemblies free of charge. The safety recall is expected to begin by August 23, 2013. Owners may contact Navistar at 1-800-448-7825.
Showing 10 of 18 campaigns, newest first.
What owners reported
Newest filings
Engine
Filed Oct 28, 2017530,543 milesMS
THE EGR VAL THE REGEN SYSTEM THE MOTOR IT SELF IT BROKEN TWO OIL CHECK TUBE WHEN THEY WAS REPLACE IT WAS LONGER THEN THE ONE BROKEN IT SHOW MORE OIL THAT WAS IN THE MOTOR THE MOTOR BEGAN TO KNOCK THERE WAS PROLEM WITH THIS MAXXFORCE MOTOR FROM DAY ONE IT BROKE DOWN BEFORE I MADE IT HOME I COULD NOT GET ANY HELP FROM THE DEALER IT COST ME 16,000 THOUSAND DOLLAR TO HAVE IT REPAIRED
Engine
Filed Sep 19, 2017SC
OIL LEAKS
Unknown or Other
Filed Sep 18, 2017339,000 milesWI
TRUCK KEEPS SHUTTING DOWN NAVISTAR IS REFUSING TO FIX IT OR TO REPLACE OR BUY IT BACK FOR WHAT I OWE IT HAS BEEN GOING ON FOR TWO YEARS . THEY HAVE LOST MANY LAW SUITS TO LARGE COMPANIES BUT ATE REFUSING TO HELP THE ONE TRUCK OWNER. THE ISSUE HAPPENS WHILE DRIVING SITTING STILL . JUST WHEN EVER THEY KNOW IT DOES THIS AND JUST REFUSES TO MAKE IT RIGHT. I NEED HELP
Electrical System
Filed Apr 13, 2015CO
TL* THE CONTACT OWNS A 2012 INTERNATIONAL PROSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V688000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel System, Diesel
Filed Jan 7, 201414,000 milesMN
THERE ARE MORE AFFECTED PARTS THAN THIS ALLOWS ME TO SELECT. DOORS AUTOMATICALLY LOCK INTERMITTENTLY WHILE PARKED. WINDOW DOES NOT CLOSE PROPERLY VERY POOR FUEL ECONOMY, AVERAGE MPG AROUND 5.2MPG MANY MANY COOLANT LEAKS FUEL LEAKS OIL LEAKS ENGINE HAS JUST TAKEN OF AND GIVEN A SMALL BOOST IN SPEED WHILE IN PARKING LOT AT 5 MPH AFTER IDLING OVER NIGHT. ELECTRONIC GAUGES NOT WORKING OCCASIONALLY LEVELING VALVE CONSTANTLY LOOSING ADJUSTMENT ON THE SUSPENSION. JACK BREAKS ARE CONSTANTLY NOT WORKING UP TO PAR. GAS PEDDLE EXTREMELY HOT TEMP. APROX 160 DEGREES. TOOK DELIVERY OF THE TRUCK END OF OCT. 2012 WITH 1800 MILES ON IT. IT HAS BEEN IN THE SHOP 100 TO 130 DAYS TOTAL AS OF TODAY, 1/7/14 FOR ALL OF THE SAME ISSUES OVER AND OVER AGAIN. *TR
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Aug 21, 2013220,965 milesMO
I WAS DRIVING ON I-70 JUST OUTSIDE OF BRECKENRIDGE COLORADO, AT APPROXIMATELY MILE MARKER 228, GOING UPHILL AT A SPEED OF 65 MPH. TRAFFIC WAS RATHER LIGHT AND I WAS BEHIND A CAR WITH ANOTHER PASSING ME ON THE LEFT SIDE, ON THIS 2-LANE PORTION OF THE INTERSTATE. WHEN INSTANTLY, THE TRUCK ACCELERATED FROM 65 TO 100 MPH WITHIN 5 SECONDS. THE JOLT THREW ME BACK INTO MY SEAT AND I HAD TO TAKE IMMEDIATE ACTIONS NOT TO HIT ANY OF THE CARS AROUND ME. MY BRAKES DID NOT RESPOND. I COULD NOT GET THE TRUCK OUT OF GEAR AND TURNING THE TRUCK OFF MADE NO DIFFERENCE. I HAD TO PASS BOTH CARS ON THE SHOULDER OF THE ROAD. THE TRUCK CONTINUED TO ACCELERATE IN EXCESS OF 120 MPH AND WITHIN 30 SECONDS, THE TRUCK LOST ALL POWER. BY THEN I WAS GOING DOWNHILL AND COASTED APPROXIMATEDLY 3/4 OF A MILE BEFORE PULLING OFF INTO A REST AREA. I CONTACTED MY DEALER, DIAMOND INTERNATIONAL, WHO INSTRUCTED ME TO REMOVE THE RUBBER TUBE BETWEEN THE TURBO AND THE CHARGED AIR COOLER AND INSPECT FOR ANY OIL. I FOUND OIL IN THE TUBE AND THEY INSTRUCTED ME NOT TO DRIVE THE TRUCK AND HAVE IT TOWED TO THE CLOSEST DEALER. THE TRUCK WAS TOWED TO MCCANDLESS TRUCK CENTER IN AURORA, CO., AND WAS DETERMINED THE TURBO HAD FAILED ALLOWING OIL TO PASS THROUGH INTO THE CHARGE AIR COOLER. . THE TECHNICAIN I TALKED WITH TOLD ME THE OIL ATOMIZES BEFORE ENTERING INTO THE ENGINE WHICH CAUSES AN IMEDIATE INCREASE IN SPEED AND ENGINE RPM HAD MAXED OUT TO 3,500 BEFORE IT SHUT DOWN WHICH LUCKILY CAUSED NO INTERNAL DAMAGE. I HAVE BEEN DRIVI
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 18, 2023. Source: NHTSA Office of Defects Investigation.