2023 Honda HR-V

Above average

Owners filed 688 complaints about this vehicle with federal regulators, most often about the wipers. It has been recalled 3 times.

Avoid One of the Honda HR-V years to avoid: 5.6× the complaints of a typical HR-V year. Which Honda HR-V years to avoid →

When it fails
020k40k60k90k120k200k
13,500 milesMedian miles at failure

69 complaints record an odometer reading. Failures cluster around 10,000–20,000 miles.

Most common 2023 Honda HR-V problems

298 of the 688 complaints (43%) are about the wipers.

ComponentReportsCrashesFiresInjuries
Visibility/Wiper · wipers298
001
Unknown or Other167
000
Steering74
101
Visibility › Windshield30
000
Visibility › Defroster/Defogger/Hvac System › Rear Window23
000
Structure › Body · body and frame23
000
Visibility21
000
Electrical System14
000
Engine6
100
Service Brakes · brakes4
000

2023 Honda HR-V wipers problems

43% of all complaints

298 of the 688 complaints are about the wipers.

Share of the 298 wipers complaints whose text describes each symptom. One complaint can describe several.

Peak year of filing
2023
191 wipers complaints that year
Crashes · fires · injuries
0 · 0 · 1
in these complaints
Recalls on the wipers
None
“Had my car parked in my house garage. Drove out of garage to go to work. While waiting on garage to close, heard an explosion and realized my back windshield shattered. When I got out to inspect and take pictures, it shattered even more. Took to dealership. Waiting to hear back from Honda corporate. Tired of issues with this car.”
Owner complaint, filed Jan 27, 2026
“Drove to work on Friday morning 12/12/25. Parked my car in my work parking lot. At 5pm when I returned to my car, when I entered my car and closed the door, I heard a shattering noise, I looked around and in my rearview mirror I saw a hole right through the middle of my rear window. I exited my car and when I closed the door, the rest of the window finished shattering and fell in.”
Owner complaint, filed Dec 19, 2025

Complaints and recalls over time

By year of filing
2023: 385 complaints, 191 about the wipers'232024: 254 complaints, 98 about the wipers'242025: 32 complaints, 7 about the wipers'252026: 17 complaints, 2 about the wipers'26Recall 23V782000 (seat belts)Recall 23V858000 (fuel system)Recall 24V744000 (steering)NHTSA investigation RQ24006
All complaintsAbout the wipersRecall (red: the wipers)NHTSA investigation opened

Complaints about the 2023 HR-V peaked in 2023, with 385 filed that year. No recall on file covers the wipers, the subject of 43% of the complaints. In 2026 owners filed 17 so far.

3 safety recalls

Part 573 reports
Steering24V744000
Filed Oct 3, 20241,693,199 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Risk. Difficulty steering can increase the risk of a crash.

Remedy. Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Fuel System, Gasoline › Delivery › Fuel Pump23V858000
Filed Dec 18, 20232,490,460 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy. Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Seat Belts › Front23V782000
Filed Nov 21, 2023303,770 vehiclesHonda (American Honda Motor Co.)

Defect. Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

Risk. A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

Remedy. Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

All 3 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2023 HR-V.

Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire PlateRecall query RQ24006Closed
Opened Apr 4, 2024Closed Mar 26, 2025seat belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat …

Technical service bulletins

26 on file

Repair instructions the manufacturer sent its dealers for the 2023 HR-V. Not recalls: the fix is usually free only while the car is under warranty.

wipers 10visibility 10airbags 2electrical system 1body and frame 1steering 1transmission 1
ATI&10232025901OtherOct 23, 2025wipers

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to …

ATI&10212025902OtherOct 21, 2025wipers

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to …

ATI&10072025901OtherOct 8, 2025wipers

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to …

A24-012Service Bulletin/Repair InstructionsSep 13, 2024wipers

Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.

ONL6GL09042024OtherSep 4, 2024wipers

Owner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.

ABOM07172024901OtherJul 18, 2024wipers

Dealer Message - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements of the defroster, leading to a hot spot and weakening of the …

Showing the newest 6 of 10 bulletins about the wipers, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2023 Honda HR-V SUV AWD—★★★★★★★★★★——
2023 Honda HR-V SUV FWD★★★★★★★★★★★★★★★★★★★★14.0%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Unknown or Other
Filed Oct 27, 2026NC

I was driving down the road. The back window busted for no reason. I called honda and other places. They said the window had already been replaced under the recall... I believe. So it is up to me to pay.

Tires
Filed Oct 9, 202637,000 milesVA

The contact owns a 2023 Honda HR-V equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R18, DOT Number: 17X5LDLE3. The contact stated that all four tires were inflated for several days before the rear passenger’s side tire had a blowout. While driving 70 MPH, the TPMS warning light illuminated. The rear passenger’s side tire subsequently experienced a blowout. The contact replaced the tire with a spare tire and took the vehicle to a tire retailer, where a new rear passenger’s side tire was installed. The tire retailer informed the contact that the TPMS warning light was due to the temperature. However, the TPMS warning light remained illuminated, and all four tires required to be inflated every 2–3 weeks. An independent mechanic was unable to determine the cause of the failure. The tires were the original equipment. The failure mileage was 37,000.

Steering
Filed Sep 16, 2026NC

The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking. But he could not fix it because Honda needed to fix it. I took it to Honda in va. For my oil and filter change and to check steering. The mechanic said it was sticking. And filmed the inspection. There was a recall Nov. 2024 on the steering. I took it in on Jan. 18 2024 I am sending info.

Fuel/Propulsion System
Filed Aug 27, 2026TX

Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts

Unknown or Other
Filed Aug 23, 2026PA

In April, I returned to my vehicle in my employer’s parking lot in Cranberry Township, PA and found the rear window completely shattered, with glass both inside and outside the vehicle. I immediately contacted my Honda service center and was told there were no reported issues or recalls. Because the vehicle was unsafe to drive, I contacted my insurance company to arrange the repair. My employer reviewed the security footage and confirmed that no one approached the vehicle between the time I arrived and the damage was discovered. Once it was determined that there was no vandalism, accident, or outside cause, I contacted Honda Customer Service. I was then told that Honda was aware of a safety issue involving the rear window, that Honda would cover the replacement cost, and that I should submit a reimbursement claim. I submitted the AutoGlass Now receipt for $441.76 and my credit card statement. I paid a $100 deductible, and State Farm paid the remaining balance. Neither State Farm nor I should bear costs resulting from Honda’s acknowledged rear window issue. I requested that Honda promptly reimburse my $100 deductible and reimburse State Farm. It is a battle. The incident created a major safety concern. I am grateful it occurred while the vehicle was parked rather than on a major highway with family members inside, where sudden rear window failure could have posed a serious hazard. Still, I was left after work with an unsafe vehicle 40 minutes from home, had to cover the rear w

Steering
Filed Aug 19, 202623,000 milesMN

The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,000.

Seats
Filed Aug 15, 2026NJ

My driver's seat when I raise the height lowers in 1 week whereby I cannot safely drive the car because the seat is to low and cannot see above the dashboard.

Visibility/Wiper
Filed Jul 13, 2026NJ

Rear windshield exploded

Seat Belts
Filed Jun 22, 2026CA

I got a "supplemental restraint problem. See your dealer." message on my car's dashboard. My car is available for inspection upon request. The air bags may not deploy in a crash, and this poses a critical safety problem. I haven't taken it to a dealer or independent center yet. It hasn't been inspected by anyone yet. There weren't any lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

Exterior Lighting
Filed Jun 11, 2026CA

I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory defect, likely caused by a faulty Body Control Module (BCM) or a voltage spike in the electrical system. This poses a critical safety hazard for nighttime driving. Honda refused to cover it under warranty due to high mileage, but this is clearly not normal wear and tear.

Unknown or Other
Filed May 24, 2026LA

On 5/232026 .. there was a severe thunderstorm . No hail . No signs of cracked window prior or as I approached my Honda 2023 HRV . I got in car and noticed windshield were foggy so I turned on both defroster. 10 mins later I heard a loud “boom “ in the back of my car.. I was starteled and immediately turned around and noticed the rear windshield was shattered and had a circular shaped broken glass hole. I never rolled anything on the street and no none was in sight .. I approached my home and parked the car and immediately checked the back to see if a rock or some sort was in the trunk however there was no evidence of that . Researching I notice many others have experienced this random spontaneous shatttering related to manufacturing error of window/defroster glue on defroster coiling . This was a huge danger for anyone in the back including myself the driver .. I’m very upset that Honda has not set a full recall on this other customers . I could have or another person sustained a serious injury. Now I’m waiting to get this repair which is a huge inconvience because all weekend it has stormed and having a garbage bag as a cover is so embarrassing ., I’m very displeased with Honda right now .

Steering
Filed May 10, 2026CA

The steering wheel hard to turn. Need more effort to turn. Feel a notch or sticking in the wheel. The steering makes squeaking sound when turning. The dealer where I bought the car cannot find the problem.

Service Brakes
Filed May 6, 202628,000 milesFL

The contact owns a 2023 Honda HR-V. The contact stated that all the warning lights were illuminated. The vehicle stalled upon starting. The vehicle was taken to an independent mechanic, where the fuse was replaced. The vehicle was repaired, but the failure recurred. While depressing the start button, the look in the rear mirror was displayed. The vehicle failed to start. The brake pedal was kicking back. The vehicle was taken to the local dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 28,000.

Structure › Body
Filed Apr 7, 2026NY

Rear Hatch glass has shattered while the vehicle is unoccupied two times now. Honda said it was inspected and was fine after the first rear glass was replaced and then the same thing happened again. They state they have no recall, just a safety inspection. Service bulletin 24-012. First Date of damage: 12/15/2023 Second Date of Damage: 3/30/2026

EngineCrash
Filed Mar 27, 2026MD

Slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home. Car is now in shop with about $8,000 to $9,000 dollars of damage. No knowledge of damage to home as Geico Insurance hasn't said Checked with Honda online forum and others reports of same . Contacted Honda dealer and they said no reports of this Now scared of this car as not sure it will not happen again

Visibility/Wiper
Filed Jan 27, 2026TX

Had my car parked in my house garage. Drove out of garage to go to work. While waiting on garage to close, heard an explosion and realized my back windshield shattered. When I got out to inspect and take pictures, it shattered even more. Took to dealership. Waiting to hear back from Honda corporate. Tired of issues with this car.

Unknown or Other
Filed Jan 12, 2026NJ

My back windshield shattered and when I went to the dealership they said there was a recall on the back windshield but I never received any notification about this recall

Unknown or Other
Filed Dec 28, 2025IL

I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.

Visibility/Wiper
Filed Dec 19, 2025NY

Drove to work on Friday morning 12/12/25. Parked my car in my work parking lot. At 5pm when I returned to my car, when I entered my car and closed the door, I heard a shattering noise, I looked around and in my rearview mirror I saw a hole right through the middle of my rear window. I exited my car and when I closed the door, the rest of the window finished shattering and fell in. I found out there was a soft recall regarding the rear window and the adhesive used. I went to the Yonkers service center on 50 Yonkers Ave here in Westchester County on Saturday 12/13/25,spoke with a rep who was very courteous, explained the recall I found on-line regarding rear window recall and set up an appointment for that Monday 12/15/25. Dropped off car to service center, received a call the next day from the rep saying they cannot do anything about it because the Technician found nothing wrong. I explained it was a manufacturers defect and it should be covered. Then called the dealer and I explained the situation, called me back and gave me the same explanation. I then reached out to the corporate offices and they said I would have to pay out of pocket. I find this very unacceptable.

Electrical System
Filed Dec 12, 2025FL

My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car

Steering
Filed Dec 12, 2025CA

While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.

Visibility/Wiper
Filed Nov 20, 2025CA

The rear window glass suddenly broke with a huge sound. The glass brokes to pieces completely. No warning light was activated. It happened 10 minutes ago. I haven't reported to my insurance or dealer. I used defrost function. Before this accident happened, I smelled a burning flavor a little. Also, the range dropped almost 10 miles over a 2 mile distance. I am not sure if those phenomena relate or not.

Structure › Body
Filed Nov 17, 2025IL

The rear windshield of my 2023 Honda HRV shattered and broke randomly. There was no collision, tampering with, or theft attempts. No one was around the car. The rear windshield simply shattered - less than 48 hours after I purchased the car.

Unknown or Other
Filed Nov 6, 2025WA

Rear view window shattered while driving

Visibility/Wiper
Filed Oct 19, 2025PA

The back rearview windshield shattered. I got into my parked car in the morning, turned it on and heard a pop sound. I looked back and saw a hole in the windshield, the glass fell inside the truck in pieces. I looked around to see if something dropped to crack it, but there was nothing. The pieces of the windshield kept falling in the trunk and the hole got bigger as time went on.

Engine
Filed Aug 23, 2025TX

The car is making a rotting sound when I start accelerating and it didn’t make that sound before. It feels like it is the catalytic converter. I bought this car brand new, so it is a bit annoying that I am having this issue with a new car that I been having it for less than 3 years

WheelsCrash1 injured
Filed Aug 22, 2025NJ

Please contact me directly via email or phone for further details.

SteeringCrash1 injured
Filed Aug 22, 202560,000 milesNJ

The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); the VIN was included however not serviced for the recall remedy. A police report was not filed, and injuries were reported. The contact transported herself to the hospital the next day and was treated for a nondescript injury to her right hand. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.

Steering
Filed Aug 13, 202573,000 milesNC

The contact owns a 2023 Honda HR-V. The contact stated that while driving at various speeds, after making a turn to the right or the left, the steering wheel failed to return to center as intended. No warning light was illuminated. The contact stated that prior to the failure, the vehicle was repaired at the local dealer under an unknown recall; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

Tires
Filed Aug 6, 2025NM

I am writing to report a serious tire failure incident involving a Hankook tire that came with my brand-new 2023 Honda HR-V. While driving recently — with approximately 16,500 miles on the vehicle — the rear tire suddenly blew out without any prior warning. Fortunately, I was able to maintain control and safely stop the vehicle without harm to myself or others. There were no signs or alerts from the vehicle’s tire pressure monitoring system (TPMS) before or during the blowout. Strangely, the TPMS warning light only came on after I replaced the damaged tire with the spare, which raises concerns about the effectiveness or response delay of the TPMS. I would like to highlight: Tire size : 215/60R17 •The tire had no visible damage or issues before the blowout, and I follow routine servicing through my dealership. •As a result of the incident, the rear wheel drum has a very minor bend. •Unfortunately, the damaged tire is no longer in my possession ( I have changed it), but I do have clear photographs taken immediately after the incident, which I can share upon request. •The issue has not yet been evaluated by a dealer or third party, but I am open to doing so if needed. This unexpected failure poses a significant safety concern, and I believe it deserves further investigation to ensure no broader defect or issue exists.

Visibility/Wiper
Filed Jul 27, 2025CA

The rear windshield exploded while driving. I briefly turned on our defrosters and then the air before that. It is available for inspection upon request. Our safety was put at risk as the glass exploded into the car. The problem is one of the first things that pops up if you search honda hrv windshield explode. My vehicle was last inspected on June 14,2025. There were no warning signs.

Structure › Body
Filed Jun 10, 2025CT

Rear glass shattered for no reason. Heard this is a big issue with Hondas & Acuras. Dealership almost tried to make us go through our own insurance even though we bought it 2 days ago.

Forward Collision AvoidanceCrash
Filed May 29, 202534,000 milesMI

The contact owned a 2023 Honda HR-V. The contact stated that while was driving at 20 MPH, while depressing the accelerator pedal, the brakes engaged independently, and while attempting to depress the accelerator pedal again, a bystander collided with the rear driver side corner of the vehicle. The air bag did deploy. The vehicle was still drivable. The contact mentioned she was making a left turn while crossing over two lanes. No warning lights illuminated. The contact stated she did not sustain any injuries. No medical attention was required. A police report was filed. The vehicle was not taken to an independent mechanic or dealer for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

Electrical System
Filed May 18, 2025CA

In November 2022, before I even drove off the lot, when I noticed and asked about a rattling noise coming from the passenger-side front window, I was told it was normal because it’s a brand-new car. Within a few hundred miles, I began to experience issues with the car, felt the electrical problems and car felt shaky and unstable. As this continued, I’ve received a reminder from Honda about the three years of service and to schedule an appointment with a certified dealer. And I did, this is also when brought up the fact that I feel and experiences issues with the car, but it remained ignored. Fast-forward to Spring 2023, issues worsen, while driving with a minor in a rear-facing car seat, I heard a loud noise that sounded like gunfire. It took a moment to realize that the rear windshield had suddenly shattered without a warning. This incident caused severe emotional distress, especially given the presence of a minor child in the vehicle. Since May 2023, the certified dealer failed to resolve the ongoing and swishing wind noise coming from the rear. This left us and our child with no safe, no reliable transportation on forward. Then, the vehicle began to turn off its monitors and exhibit more electrical malfunctions, along with engine problems. I continued bringing the vehicle in and its complimentary services and routine maintenance, reporting the problems each time, but nothing was ever resolved. Throughout the years the issues continue to worsen. Most recently, the front win

Electrical System › Alternator/Generator/Regulator
Filed Apr 25, 202536,000 milesNY

The contact owns a 2023 Honda HR-V. The contact stated while driving at various speeds, the vehicle suddenly shut off. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was taken to the local dealer who diagnosed that the alternator and battery were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.

Visibility/Wiper
Filed Mar 19, 2025FL

Severe windshield cracking (without a clear impact). I have had my windshield replaced 2x and it continues to crack. Glass seems to be thinner and cracks.

Seats
Filed Mar 14, 2025PR

Driver seat is provided with a manual height adjustment using a lever. The issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. With time and years, keeps to be getting worse. No remedy has been provided by the dealer, other than stating that is a "normal issue on Honda's with that manual height adjuster.

Air BagsCrash
Filed Mar 14, 202513,000 milesNC

The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.

Unknown or Other
Filed Mar 11, 2025NH

Rear glass exploding a second time after repair

Visibility/Wiper
Filed Mar 6, 2025CA

I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster’s heating elements. Over time, this weakens the glass as the defroster creates a “hot spot.” But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel/Propulsion System
Filed Feb 24, 2025NC

Emission Reduction reduction checks engine light on rear dent in the tire pressure sensor on

Electrical System
Filed Feb 18, 2025CA

Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection.

Visibility
Filed Feb 3, 202518,000 milesPA

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window to become shattered. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 18,000.

Steering
Filed Feb 3, 2025CA

I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car

Engine
Filed Jan 29, 2025CA

It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. They mentioned to record any mishaps. My friend who has a 2023 Honda H-RV Sport has reported that she is experiencing similar problems where her car also needs a jump start. I now carry a portable jumper by how often this issue has been occurring.

Unknown or Other
Filed Jan 16, 2025WA

Rear window glass shattered while I was driving to work Sunday 01/12/2025

Steering
Filed Jan 14, 202563,000 milesFL

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 50 - 55 MPH, there was resistance in the steering wheel intermittently. The contact stated that several safety systems were display as disabled for reasons such as dirt on the windshield; however, the failure had occurred after the vehicle was cleaned and there was no visible interference. The dealer was contacted to schedule an appointment in November 2024; however, the appointment was not scheduled. The contact recently contacted the dealer to schedule an appointment and was informed that the vehicle could not be repaired until May 29th, 2025. The manufacturer was not made aware of the issue. The failure mileage was 63,000. Parts distribution disconnect.

Visibility
Filed Jan 6, 20258,000 milesNJ

The contact owns a 2023 Honda HR-V. The contact stated while her husband was driving approximately 25 MPH downhill, the driver heard an explosive sound and noticed that the rear window had exploded. The contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had fallen inside the vehicle. The driver drove to the residence. The vehicle was later taken to the dealer, where the rear window was being replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

Visibility/Wiper
Filed Jan 4, 2025GA

The rear window of my Honda HRV exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while I was visiting my son.

Structure › Body
Filed Dec 31, 2024DE

In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I learned through Google that it was due to a manufacturing defect with the 2023 Honda HRV model. Yet, I had not been notified by the Honda of any recall in regard to this defect. I took the car to the nearest Honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. The incident could have caused serious physical and emotional injuries if I had passengers in the rear seats of the car. Even, all alone, I was emotionally traumatized by the incident.

Complaints 1-50 of 688, newest first, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20276000Routine
202620010Routine
202548100Routine
2024110410Routine
2023 — this page688300Above average
202289310Routine
202164400Routine
202086520Routine
2019241710Above average
2018160300Routine
2017123000Routine
2016243210Above average

Compare every HR-V year →

2023 Honda HR-V: questions buyers ask

Is the 2023 Honda HR-V a good car?

Going by the federal record, it is one of the HR-V years to avoid: owners filed 688 complaints, 5.6 times as many as a typical HR-V year. The most common complaint is about the wipers (43%). In NHTSA crash tests it scored 5 stars overall.

What is the most common problem with the 2023 Honda HR-V?

The wipers: 298 of the 688 complaints (43%) are about it.

How many recalls does the 2023 Honda HR-V have?

3 safety recalls on file with NHTSA, the most recent filed Oct 3, 2024. The largest, 23V858000, covered 2,490,460 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2023 Honda HR-V problems start?

Half of the complaints that record an odometer reading came in before 13,500 miles.

Has NHTSA investigated the 2023 Honda HR-V?

Yes, once. RQ24006 ("Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate") was opened Apr 4, 2024 and closed Mar 26, 2025.

Are there service bulletins for the 2023 Honda HR-V?

The manufacturer filed 26 technical service bulletins and other notices for it with NHTSA, most of them about the wipers (10), the visibility (10) and the airbags (2). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 3, 2024. Source: NHTSA Office of Defects Investigation.