Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Spontaneous and catastrophic explosion of back window
My rearview window just exploded and broke while parked.
Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter.
The contact owns a 2023 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 23V782000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle was difficult to steer while driving. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact was significantly concerned for his safety while driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 6,950. Parts distribution disconnect.
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Rear Windown shattered while car parked for no apparent reason.
The headlights seem to high for the vehicle, blinding other drivers, after some research they can be lower, but the dealer does not seem to see that problem
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated several local dealers and Rohrich Honda (5121 Liberty Ave, Pittsburgh, PA 15224) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The rear windshield spontaneously shattered while the vehicle was parked
Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving.
Was driving and turned on my defroster to the back windshield and while I was on the freeway the back window shattered there was no cars near me and no objects that hit my vehicle.
While driving the CBMS was activated and my car came to a complete stop even though no cars were in front of me. It stopped my car in an intersection and a car was coming behind me
The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 19 MPH leaving a tunnel, there was an abnormal popping sound and the front windshield shattered without impact. The contact was able to continue driving. There were no injuries sustained. The contact called the local dealer and was informed that there were no open recalls. The dealer referred the contact to the dealer where the vehicle was purchased. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 22,897.
I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield.
I was driving normally in traffic when my rear windshield exploded. I did have the rear windshield defroster on as I needed to reduce frost from the windshield.
The contact owns a 2023 Honda HR-V. The contact stated that while stopped at a traffic signal, he heard an abnormal popping sound from the rear of the vehicle. The contact turned and looked and observed that the entire rear windshield had shattered. The contact stated that there were only a few small pieces of the windshield left in the frame. The contact stated that he had engaged the rear window defroster to clear condensation on it and that the rear defroster was still engaged when the windshield shattered. The contact was on his way to work and stated that there was no other driver at the traffic signal near his vehicle. The contact had not taken the vehicle to a local dealer or glass repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.
The rear window exploded while parked at a school. I put on the rear defrost while driving to the school and when I parked and shut off the car, that's when we heard the explosion. There was no external impact to the car. I've seen several reports of other 2023 HRV owners with the same problem. The car has not been inspected, but I called my Honda Service Center and they referred me to Car Tech who repairs the windshields. The representative was unable to tell me if Honda would cover the repair. There were no warning lamps, messages or other alert to a potential problem.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Rearview windshield defroster How was your safety or the safety of others put at risk? - Glass shattered everywhere, dog was in back seat, could have been very dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? - No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Inspected by Honda Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No
I was driving down [XXX] towards Springdale, AR on [XXX] at approximately [XXX]. I was in the middle lane with no cars near me. I didn't go under any bypasses. My sunroof exploded. I did not hit a rock nothing hit me it just imploded. I have already called Honda who said they will do nothing about it. It's a 2023 Honda HRV with 17,000 miles on it. This is not wear and tear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At around 7am Sunday morning, I turned on the ignition and clicked on the defogger because there was condensation on the front and back windshields. I drove away, traveling through quiet residential neighborhoods. Not many people were around. About five minutes later, I heard a crashing sound. I looked up and saw the rear window had shattered. I drove to where I was going--it was a minute away. I got out the car. The entire window was in tiny pieces, with shards of glass falling off.
The Back window blew up and dispersed glass at least 5 ft into my driveway while I was standing behind it. It was very scary and frightening. Fortunately, I did not get hit with any debris. The windows continued to make a crackling sound for several minutes. I had just got a safety recall a few days before and was planning on taking it in but the notification should have been much sooner and marked urgent, for example: Do not drive your car, it may blow up. When I researched, I can see that the issue was known as early as Jan 2024 and I was just notified in September 2024. Also, Honda is not offering loners for the fix even though we have to wait for the window to come in and have no transportation. They should be very accommodating considering the situation - people could really get hurt.
Sticky steering wheel movement on high speeds and slight turns on road. When the steering wheel is resting in center. And time comes to turn it slightly. The steering wheel feels very resistive. Once overcome the resistance, the steering wheel is soft to turn again. This made my car go out of lane once and once corrected made it over correct. Dangerous situation.
I was driving on the highway and heard a thump at the back of my car. My rear window had spiderwebbed, with no warning and nothing hitting it. I had turned on my rear defrost shortly before that. By the time I got where I was headed, almost my entire price of glass had fallen into ky car, in tiny pieces.
My dad was driving his Honda and the rear window all of a sudden shattered without cause. My dad was so scared. This happened on 9/13/24 at 6pm. Already called Honda about this matter and hopefully I will get a call back with a good news.
While driving on the highway, the rear windshield shattered with no warning. There was no lights, no sound, no crack, nothing that would indicate a problem. The car has been in use for 2 years with no problems. Once the car had been turned on, the rear defroster was turned on for about 3 minutes. Once the window was clear, it was turned off and about 10 minutes later, it shattered. No injuries but it was startling and could have caused additional accidents on the road, especially a highway that has such high traffic as this one. For once, it's a good thing that traffic was going so slow at 7am so there was more control to stop any potential collisions. It has been taken to the dealership for an inspection and to replace the window. They said that it has happened to several people, they have seen it at least 10 times in our area. I've always looked out for my car and take it to the dealership for oil changes or any recalls in a timely manner and never heard of this beforehand. Thankfully, no one else was in the car with me. But this should be more well known if it's such a common problem.
- rear window scattered
Back window blew out due to faulty defrost system. I had to have it replaced , took 2 weeks because there are no inventory of those windows. Cost me $500 plus rental car fees and time
I bought a 2023 Honda HR-V on Monday, 9/2/2024. and then on Wednesday, 9/4/2024, while driving to work my read windshield shatters out of nowhere. The glass remained in tact while I continued to drive and then completely shatter when I opened my car door. It sounded like an explosion and it startled me. I called the dealer that sold me the car and he proceeded to tell me that this is a known issue specific to 2023 model of HR-V and manufacture error caused when the defroster it causes the glass to shatter. He added the issue can be fixed by simply replacing the window. I did not know this was an issue and it was not disclosed during the car purchase. I am so disappointed in Honda and even more disappointed to learn there is not an active recall to address this issue. Now there is glass all over my trunk space and I having to figure out how to get this fixed with the dealer.
Driving today a softball size hole appeared in the back glass (at trunk). There was no sign of a rock or anything else that went through the glass. When the trunk was opened to see if there was anything that had gone through it the entire glass shattered.
I turned on my rear defrost and headed to work. About 15 minutes into my drive, my rear windshield exploded. I thought someone shot it out or threw a rock at it. It scared me a lot causing me to startle while driving. At a stop light I looked a the rear windshield and asked the person behind me if anything hit my car. She didn't see anything hit my car. What I saw was a baseball size hole. As I drove, more of the glass fell out with only a small amount left around the edges by the time I got to work.
My car is less than 1 year old and the back windshield shattered out of nowhere one day while parked. Honda refuses to reimburse us since we already had it replaced by an outside company.
The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact became aware that the rear windshield was fractured. The contact was unaware of what caused the rear windshield to become fractured. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,076.
Cool morning had my defrosters on and my rear trunk window spontaneously blew up as the car was parked very scary and unfortunate in a new car it just spontaneously happened I have no words what happened why the glass shattered
Had just parked my car at work and suddenly the back windshield shatters with a huge bam! Sounded like a gun shot. I called the police and they say it had to of spontaneously shattered with no previous damage. It was terrifying
My car was parked in the Garage. I turned it on to leave and out of sudden before even leaving, the read window was shattered into pieces.
I was driving in light rain and had used the rear defroster. As I neared my home I heard a very loud noise that was very startling. Fortunately i was slowing down to make the turn into my cul-de-sac. I looked in my rearview mirror and saw that my rear windshield had shattered. As soon as I closed my car door all of the shattered glass fell into the rear cargo area.
After a 20 minute drive back to house, a smell of something burning became present inside the car. Rolled windows down to let smoke filled cabin escape. Upon arrival inside the garage and after parking car. As I was exiting car, the rear window exploded with my daughter a few feet from back of car. It was loud and recorded on video. Back of window was hot to touch. Honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. Also, the window being hot was blamed on a hot sun. Reached out to Honda, and I put in complaint. 3 days later, Honda dealer has been approved to fix problem. No warning lights. Just a strong smell of an electrical short that needs to be found. Glass was everywhere.
The back windshield glass spontaneously shattered by its own when it was parked.
In Oct. 13, 2023, I was driving and my back window exploded. The dealership said they could not do anything about it so I had to go to a glass store and have a new one put in when they had availability about 2 weeks later. So I drove with No back window during cold times. I had only had the cat a little over a year.
We have since become aware that Honda is aware of the exploding rear window phenomenon caused by the heating coil concentration in one area, creating a hot spot and weakening the glass. My 2023 Honda HR-V is now at the dealership where we purchased it for repair and was told today that Honda will cover the cost. However, the rear window for our vehicle is on back order (I wonder why). There was no warning just a loud instantaneous explosion and glass flying.
The contact owns a 2023 Honda HR-V. The contact stated that the alarm had sounded without incident and the contact disabled the alarm. The contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. After several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. Due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. The contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 6,000.
While driving my vehicle going 55mph with the rear defrost on due to rainstorm, I noticed a strange smell like burning plastic but no warning lights were on. A few seconds later there was a very loud sound and I thought something large had smashed through the rear windshield so I ducked. It was terrifying and I almost drove off the road; luckily it didn't cause an accident but it could have. I pulled over and saw that the rear windshield had shattered; it was held mostly in place by the tempered glass but pieces had come off all around the edges and gone inside the vehicle and onto the road. I drove it home fearful of shards of glass falling behind me and endangering other drivers. The next morning I called my dealership who claimed they didn't know of this issue; when I told them my research found that it's been reported by many 2023 Honda HRV owners and that there's a problem with the rear defrost causing this, they were not helpful. I had the windshield replaced by Safelite the next day but am worried about my safety when I need to use the rear defrost again as this issue could happen again if not fixed.
The steering rack and pinion need to be replaced. It was inspected by a Honda dealership that confirmed this system failed and it is deemed unsafe to drive. The dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. There were no warning lights. The steering wheel progressively began to stick more when I drove, especially at high speeds on the highway. I had to manually turn the wheel back and struggled to hold it in place when driving straight. This started around early- mid May. Car was brought to the dealer on 6/15 and has been held there since then.
The contact owns a 2023 Honda HR-V. The contact stated that upon closing the front driver’s side door, the rear windshield shattered into several small pieces. The vehicle was taken to the local dealer, and it was discovered that the failure occurred due to a defective rear defroster system. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
My rear windshield randomly shattered while it was parked in the sun in San Diego. It happened on a military base and nothing was stolen so I’m sure it wasn’t crime related.
There are issues with the steering. While driving on highways the steering becomes a little sticky and jerks the vehicle. This also happens on city streets just not as bad.
My Honda HRV 2023 rear window shattered itself without impact while driving on the highway I-94 on Saturday 6/9/2024 evening with heavy rain. Defroster was used and kids are in the rear seat. The spontaneous shattering was so loud that caused a sudden panic but very luckily with my long years of driving experience, I was able to maintain the control of the vehicle. Kids are shocked and were afraid until we got home. Called the dealership and the service department has no knowledge about the rear window defect cases. Waiting for the manager to call back.
Rear wind shield exploded overnight when it was parked. No one touched it.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2023 Honda HR-V → · Every HR-V year → · How the figures are calculated →