2023 Honda HR-V complaints

Rear window spontaneously shattered. Car was parked in school parking lot and cameras were reviewed - no one went near the car. There was also a 20+ degree temperature change that day.

My rear window exploded while parked on the garage. I had the rear defroster on for only a few minutes. There was a loud bang that startled me and left me in shock unknowing what it could be. There was absolutely no warning of any kind. I took my vehicle into my local dealer where I bought the car. Still awaiting an answer. I saw online this has happened to many people with this same year and make.

While having rear defroster on The back window exploded while driving down the highway

Turned on car to warm up and set my windshields to defrost. 15 minutes later when after waiting for car to warm up I turn off the defrosters because I smell something warm/hot. 5 minutes later my rear windshield pops and shatters. All while parked, checked for any sort of debris and none to be found.

Steering wheel sticks. Need to jerk it out of a what seems like a locked position when driving. Steering wheel jerks while making a clicking sound.

Valve cover started leaking after 3rd oil change in dealership. Took it in and they retorqued to factory spec, applied silicone and cleaned it under the included drivetrain warranty. They did not replace my valve cover like I thought they would. This should not be happening on a year old vehicle with about 15900 miles.

I went out to my parked 2023 Honda HRV Sport and saw a hole in the rear hatch glass. It completely shattered when I touched the corner. My local Honda dealer said they've never heard of this issue and never received any service bulletins about this issue which I found online and read to them. Honda customer service said there is an open recall and to take it to the dealer and it should be covered under the warranty.

Rear window glass shattered on its own.

The rear window shattered on March 8, 2024. The defroster had been used briefly to clear fog. It was parked and when I returned to the car later, the window was shattered. There was a hole in part of it where it had broken with glass on the inside and some shards on the outside on the ground. It was is also broken around the edges where it would be sealed to the rest of the car. I had to drive home in the rain for approximately 40 minutes with glass continuing to break with any minimal and normal bumps from driving on the road. Had anything happened, like a wreck, while we were driving, this defect likely would have affected our safety in addition to simply having glass falling at random. Because we initially thought the car might have been broken into, the police were called and did inspect it. Nothing was stolen and the hole was not big enough for anyone to get into the vehicle. I found this has been a known issue with the HR-V after having it checked on. When I called the dealership this morning (3/9/2024) they stated they didn’t know anything about this issue and did not have any information on it. They gave me Honda’s customer service number, which I called, but since it’s Saturday, no one was there to answer. There was no warning or any symptoms prior to this happening. It’s like it spontaneously shattered.

While driving the steering wheel is sticking. When you correct it it almost makes the car swerve. 8k miles on this vehicles and many of same complaints.

The rear windshield 'exploded'/ completely broke when the defroster was turned on for roughly 10 minutes.

This vehicle was purchased new, (03/03/2023). At 5,460 miles (10/23/2023) returned to the dealership with steering complaint. Steering is sticky and seems to lock up at highway speeds. In order to turn the steering wheel when this happens you must apply additional pressure left or right to move the steering wheel pasted this condition which could cause an oversteer situation at higher speeds. Dealership test drove vehicle and was unable to duplicate condition. Vehicle now has 8,973 miles and condition is still present!! There are no warning lamps or messages to indicate referenced problem. Vehicle is available for any inspection to verify .

1. The rear glass shattered out of no where 2. Car is now insecure to weather and theft 3. Yes, this is happening all over the world 4. Not yet 5. No

Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. At first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. If I was driving my vehicle when this occurred, it absolutely could've resulted in sudden shock and caused an accident. There was nothing wrong with my windshield in the days leading up to this.

Back windshield shattered. Parked in driveway and had not been taken out that day.

Rear windshield shattered spontaneously.

Dear Sir/Madam While driving on [XXX] the message came on the screen 12 volt battery charging system problem. Do not drive. Time 10.54AM. The noise would start in the engine compartment while accelerating, then a smell entered the cabin of the car. I pulled over one mile after at a nearby service area and when I opened up the hood i have discovered a loose belt and a loose pulley. I towed the car to the [XXX] Honda in Reading, MA. The service didn't do much to investigate the issue and instigated that because I did not do an oil change at Honda Dealer they cannot cover the malfunction by warranty until Honda Corp approves it. I did my own investigation and found a broken off bolt laying in the bottom of the engine cover. I showed the discovery to them and then they voided a 240$ diagnostics charge. Then the real mechanic showed up by accident, saw the bolt and said that it did not surprise him at all. I think that the bolt pulleys bolts were overtightened and over the time they snap loose. Big issue is present for a new model 2023 Honda HR-V and later editions possibly. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While I was driving back from work on January 31, 2023 the rear windshield of my car exploded for no apparent reason. The noise was so loud that flinched. If there was a car was in front of me I would have caused an accident. The windshield shattered and if I had children or anyone in the back seat they would have pieces of glasses on the back of their heads. I was thankful that I did not have any broken glasses on the back of my head. I dropped the car off at a Honda dealership on January 31 st. I still do not have a car, nor will they give me a loaner to get to work. They were no warning messages that alerted me prior to the incident. I brought the car new and it's only a year old. I believe this is a defect on Honda's manufacturing. I hope no one get hurts by this, because I know it's causing me a lot of inconveniences.

While driving on the highway, the steering becomes sticky (even with the lane assist off). The steering does not turn back and forth smoothly. It will get stuck in a position, and then release. This has made it nearly impossible to maintain a straight drive path without constantly readjusting the steering wheel. The car shows no maintenance or warning indicators. I feel this is a risk for me and my passengers as well as other drivers. Additionally, this is not a random occurrence; it happens every time I drive the vehicle.

My rear window unexpectedly shattered without any force while I was sitting in the car parked.

While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The back window blow up

As I see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. With the very cold day below zero it sounded like an explosion and then it crumbled. Luckily I was close to work and my team was able to help me shrink wrap the window to be able to get home. On 1/20/24 I took the car to Safelite for replacement which was done under my insurance. I have no idea this was a problem for my model vehicle.

While driving, I heard a loud pop, and the rear windshield shattered completely. I had the rear defroster on. There was no sign of an object that hit the windshield, it just blew out unexpectedly. I took photos and called the insurance company, but nobody else has inspected the windshield except for me. This posed a safety risk, as I was startled and could not see out the back window. I was not able to pull over due to the lack of a safe area to pull over. There were no warnings of this event, this was the first and only incident. I did some research on this issue, and it appears that I am not the only one who has had the rear windshield shatter in my 2023 Honda HRV, due to a manufacturing defect in the seal around the rear defroster system.

My rear windshield on my brand new car shattered in January 2024. This caused a giant hole to form in the window and almost removed all the glass from it. I took the car into the dealership and the service technicians there determined it was caused by a manufacturing defect when they installed the windshield. They taped some garbage bags to cover it up and said that I would be on a loaner waitlist and have a rush order put on my parts. They also claimed the car is still drivable even though it is winter, and driving without a windshield is torturous, and also the bags could easily fly off and cause an accident to someone behind me. The dealership then came back and said they will not be providing a loaner and will only provide me a rental when the parts come in as they can not justify the expense of giving me a rental/ loaner beforehand. It has been a month and still no parts or other solution has been provided. The dealership and corporate office for the brand is saying that I have to drive around without a rear windshield and bags taped over it or find another solution on my own. This all seems insanely unethical and and a terrible example of customer service. They have not helped me with my safety issue of my rear windshield and are refusing to take on any expense to help me in the slightest, besides the actual repair itself whenever that may occur. It has been over a month since the windshield broke, and the parts keep getting pushed out further.

I was driving on 2/17/2024 with the rear defrost on and my rear window shattered. It was snowin This was very scary to me. no warning light dealer is closed today. I called Honda they are closed also. I have a car seat in the back had my kids been in the car this could have been hurt since the glass in all over the hatch inside the hrv.

Rear windshield shattered when wife was driving to work, took to dealer and they have ordered window but it is back ordered for 4 weeks

While my car was sitting in our garage, not driven for two days, our back windshield shattered out of nowhere. We just heard a loud bang and found a hole in the glass and could see it was separating from the sides of the window. We took our vehicle to the dealership and it’s been over a week with no estimated date it will be fixed and still no loaner vehicle has been offered.

[XXX] about [XXX] Mountain time, my wife was driving the vehicle back to Pueblo, Colorado from Colorado Springs, Colorado. It was a freezing drizzle and to help deal with visibility she turned on the defroster for the rear hatch window. About 15 minutes afterwards she heard a massive "boom" and looking in the rear view mirror it looked like that rear hatch window was completely cracked across the whole window. Although the situation was frightening, she was able to get home. Looking online it was clear that this situation has already been experienced by a large number of people. We reported the problem to Honda who opened a case, and directed us to a local dealer. The local dealer was rude, said that some object must have impacted the glass. We are trying to take the vehicle to a different dealer tomorrow. When I looked at the glass, there was a large section missing in the center, and there were numerous "shards" broken off along the perimeter of the glass that were independent of the large hole in the middle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving about 35 mph, in morning on 10/3/23. Suddenly the rear windshield shattered accompanied by a very loud noise at the rear or hood of car. At first I thought someone threw a rock, or fired a gun, on my car. Pulled car over to inspect. I was very shaken. The road had a few pine trees adjacent, I thought perhaps a large heavy pine cone could have fallen on the back windshield, but had no evidence of that happening specifically. I have read subsequently about this happening with other 2023 HR-Vs. I don’t know if I turned on the defroster that morning or not. It is possible, because it was a chilly morning. I reported it to my insurance, they covered the entire rear windshield replacement cost.

Was driving off from drive thru window and o hear a loud bang, pop and shatter. I look into rear view mirror to find my rear mirror busted! It was one of the scariest things that has ever happened to me. I called dealership and they didn’t even want anything to do with me. I got it fixed on my own.

The car was parked in the garage and the back windshield exploded for no reason. The garage is insulated and was around 60 degrees. No impact had occurred and no prior damage. The car is only a year old. There are other reports of similar incidents with the back window. No warning just exploded out of no where. I am having to replace it out of pocket.

On November 27th at 7:30 am I used the remote start feature on my car for the first time and when I walked out to my car and went to open my door, my entire back windshield exploded. For reference I had not use the rear defroster before so when I used the auto start feature on my car this was the very first time the rear defroster had been used.

The steering wheel will automatically jerk to the left and right while driving, particularly in cold weather. I had at first thought this was the lane assist, however I turned it off and the it was still happening.While driving on the highway it’s as if the steering wheel is making small motions left and right on its own as I am trying to keep a straight path on the road. It has not put me at any direct safety risks but it is definitely a nuisance and makes the driving experience very annoying. I have not yet taken it to a dealership to be duplicated or inspected, however I have read that there have been multiple reports made to NHTSA about this same issue. There were no warning lamps or messages associated with this issue.

Rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattered and exploded while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage.

The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH with the rear defroster activated, there was a loud booming sound heard and the rear hatchback windshield shattered, causing glass shards to fall into the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 10,600.

The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving 30 MPH, the rear windshield exploded without warning or impact. The vehicle was taken to the local dealer by his wife, and the mechanic placed a covering and seal on the windshield. The vehicle was taken to a glass replacement facility and the windshield was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

While driving on Feb 7, 2023, the rear window shattered, no impact or foreign object. i did smell like something was burning but did not see anything, my car is. Honda HRV 2023

While driving to work in the light rain, I heard a loud bang and looked in the rearview mirror to find a softball sized hole in the back glass. Pieces kept falling out until, by the time I got to the dealer, the entire panel was shattered on the floor of the rear cargo area. There was no foreign object in the vehicle.

" I purchased a brand new 2023 Honda HRV from your facility and I'm already having problems with it. My issue is that anytime I use the rear defroster, after it cools, it causes the Paneling and Side view mirrors to brutally crack and warp. Online I saw others have the same exact issue. It starts with metal warping, every time, and ends in the back window being blown out. I don't understand why there's not a recall for this apparent issue. I went on the internet and saw that many others had the exact same issue, but no recall was set into play. This has been an ongoing issue for Honda since 2019 in their HRV line; or at least, this is where the complaints began. I recently got a recall in the mail, stating something about a seatbelt, but not for the more important Defroster issue. What can or should I do about this?" This was an email I sent to a Honda Customer service agent at the dealership I bought it from, after also contacting Customer Service by phone. To date, there have been ZERO attempts to resolve my concerns. I have not received any phone calls or emails back to even let me know they cared. Currently, I refuse to use my rear defroster on this model EVER, for fear that my rear window will explode while driving.

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, after exiting the vehicle and walking away, the rear windshield shattered without impact. The vehicle was towed to the local dealer, who wrapped the windshield. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 34,026.

The rear window of my HRV shattered for no reason in a snow storm. I was unable to get it to my dealer to fix the issue as I am a [XXX] and it was the middle of a snow storm in Utah. I had to get it fixed at the closest glass dealer to my location. The component was reviewed by the glass company as they were fixing it. This is a safety issue is when the glass shattered it rained down in the back seat where I have my nieces and nephews ride. It also put me at risk as it startled me and I was driving in the snow. In doing research, I found that there have been numerous incidents of these windows shattering. I attempted to get a goodwill repair for Honda as it is a "Known" problem, but they refused. I am submitting this information to help others and possible get a recall going on this defective material. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Defrosted the rear window, later in the day my rear window shattered randomly. Nothing hit my rear window, it just randomly shattered! I can’t see out of my rear window, This needs to be addressed!

My back window shattered and nothing was wrong with it prior.

Rear window shattered when rear defroster on

Back glass shattered while driving. 2023 Honda HR-V

Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving and exiting the driveway, the rear windshield glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.

Back glass shattered while sitting in driveway. 2023 Honda HR-V

The back glass shattered for no reason. Was sitting in driveway and had not moved for several days before the glass shattered.