Within the first 100 miles of driving my new 2027 GMC Yukon Denali Ultimate, its OnStar system stopped functioning. I returned the vehicle to an authorized GMC dealership on XXX, five days after purchase and delivery. The dealership advised that an electronic module must be replaced, but that the replacement part is on backorder with no estimated availability or repair date. The SUV remains at the dealership with approximately 200 miles on the odometer. I am concerned that the OnStar failure may affect emergency SOS assistance and Automatic Crash Response. GM has not provided written confirmation identifying which emergency and driver-assistance functions remain operational. The dealership has not declared the vehicle mechanically undrivable, but I do not consider it suitable for my personal use until these emergency functions are confirmed operational or repaired. I request NHTSA review this reported failure as a possible safety-related defect. I opened a case with GM - Case #XXX. I also sent a notice to GM management on XXX detailing the issue and specific requests I am making. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT(FOIA), 5 U.S.C. 552(B)(6)
2027 GMC Yukon
Owners filed 1 complaints about this vehicle with federal regulators. No safety recall has been issued.
Too new to rank against other GMC Yukon years; complaints take a few years to arrive. Which GMC Yukon years to avoid →
Most common 2027 GMC Yukon problems
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsAll 1 complaints, reproduced as filed.
Across model years
Worst on record: 2015| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2027 — this page | 1 | 0 | 0 | 0 | Routine |
| 2026 | 44 | 3 | 0 | 0 | Do not drive |
| 2025 | 58 | 2 | 0 | 0 | Routine |
| 2024 | 106 | 3 | 0 | 0 | Routine |
| 2023 | 246 | 4 | 0 | 0 | Above average |
| 2022 | 185 | 5 | 1 | 0 | Routine |
| 2021 | 345 | 13 | 0 | 0 | Above average |
| 2020 | 37 | 4 | 0 | 0 | Do not drive |
| 2019 | 55 | 2 | 1 | 0 | Do not drive |
| 2018 | 70 | 3 | 0 | 0 | Routine |
| 2017 | 196 | 3 | 1 | 0 | Routine |
| 2016 | 271 | 5 | 0 | 0 | Do not drive |
| 2015 | 529 | 10 | 4 | 0 | Above average |
| 2014 | 56 | 3 | 1 | 0 | Routine |
| 2013 | 117 | 4 | 0 | 0 | Routine |
| 2012 | 63 | 3 | 0 | 0 | Routine |
| 2011 | 158 | 5 | 0 | 2 | Fatalities reported |
| 2010 | 105 | 4 | 2 | 0 | Routine |
| 2009 | 94 | 5 | 0 | 0 | Routine |
| 2008 | 188 | 4 | 5 | 0 | Routine |
| 2007 | 428 | 4 | 5 | 2 | Fatalities reported |
| 2006 | 27 | 3 | 0 | 0 | Routine |
| 2005 | 85 | 5 | 3 | 0 | Routine |
| 2004 | 159 | 4 | 1 | 0 | Routine |
| 2003 | 204 | 6 | 2 | 0 | Above average |
| 2002 | 158 | 5 | 3 | 0 | Routine |
| 2001 | 197 | 8 | 0 | 1 | Fatalities reported |
| 2000 | 166 | 9 | 0 | 1 | Fatalities reported |
| 1999 | 204 | 2 | 0 | 0 | Above average |
| 1998 | 80 | 3 | 1 | 3 | Fatalities reported |
| 1997 | 133 | 1 | 3 | 0 | Routine |
| 1996 | 70 | 4 | 1 | 0 | Routine |
| 1995 | 90 | 7 | 3 | 0 | Routine |
| 1994 | 58 | 4 | 0 | 0 | Routine |
| 1993 | 17 | 1 | 0 | 0 | Routine |
| 1992 | 19 | 2 | 0 | 1 | Fatalities reported |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.